In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.
In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI s and take a creative and collaborative approach to deliver outstanding events.
Key Responsibilities
Event Planning & Development
- Support the management and delivery of a programme of special events across the UK.
- Collaboratively research and identify new event opportunities.
- Support the development and delivery of opportunities for corporate engagement and sponsorship.
- Identify opportunities to cross sell other projects and income generation initiatives at events where appropriate.
Financial Management & Performance
- Assist with producing information required for budgets and event plans.
- Support the achievement of financial and non financial targets.
- Develop a network of leads able to provide gifts in kind to help reduce event expenditure.
Event Delivery & On-the-Day Support
- Attend events and support the Senior Events Fundraiser with on the day coordination and delivery.
Stakeholder, Supporter & Volunteer Engagement
- Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
- Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
- Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.
Marketing, Communications & Representation
- Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
- Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.
Data Management, Reporting & Insights
- Manage and record event communications and information, including income and expenditure.
- Contribute to reports, data analysis and trend monitoring using database reporting.
- Identify issues, suggest solutions and support continuous improvement of events activity.
Skills & Experience
- Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
- Strong customer service, communication and presentation skills
- Well organised, with strong planning skills and attention to detail
- Able to manage multiple projects and meet deadlines in a fast paced environment
- Experience supporting or working within a fundraising team (desirable)
- Confident developing and managing sensitive or complex relationships
- Proactive and creative approach to fundraising and problem solving
- Skilled in networking, negotiation and decision making
- Good numeracy skills, with the ability to analyse and report on financial performance
- Experience assessing and managing financial, marketing and reputational risk (desirable)
- Competent in MS Office and the use of databases to manage information
- Full driving licence (desirable)