We follow a hybrid working style, with three days per week spent in our Tower Bridge office. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla's customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers. Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together. As a Client Relationship Support, you are the bridge between our market leading product suite and the agents who rely on them. You won't just be managing accounts; you'll be acting as a trusted advisor. Using a blend of data driven insights and human empathy, you will ensure our partners maximise the value of their membership, optimise their digital presence, and stay loyal to the Zoopla brand. This role is an incredible entry point for a motivated professional looking to break into the PropTech industry. Working with a household name like Zoopla, you will gain unparalleled exposure to the intersection of real estate and technology. This position is designed for growth; for the right candidate, it serves as a high impact launchpad with the potential to progress into wider Account Management and strategic commercial roles within the business. We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. Key Responsibilities Relationship Management: Develop deep, long-term relationships with your account base to promote brand loyalty and high retention rates. Insightful Communication: Use various technologies to provide rich, digestible insights on portfolio performance. Churn & Escalation Management: Proactively manage the cancellation process, tackling objections and resolving escalations or complaints with a calm, solution oriented approach. Value Realisation: Conduct regular reviews to ensure clients are fully utilising the Zoopla product suite and getting a clear return on their investment. Data Analysis: Dive into product usage and performance data to identify trends, improve service offerings, and provide actionable advice to customers. Voice of the Client: Collaborate closely with the wider Sales and Product teams to champion your clients' needs and help shape the future of our customer experience. Optimised Adoption: Provide 1:1 guidance and best practice advice to help customers master our tools and integrate them into their daily workflows. Requirements & Experience Technical Aptitude: You are comfortable navigating CRM systems (e.g., Salesforce) and are proficient at interpreting data sets. Expert Communicator: You possess exceptional written and verbal skills, with the ability to explain complex data in a simple, compelling way. Industry Passion: You have relevant experience or a genuine interest in PropTech, real estate, property marketing, or online advertising. Proactive Problem Solver: You identify client needs and potential blockers before they become issues, moving quickly to resolve them. Empathy & Curiosity: You have a natural ability to step into the client's shoes and a desire to understand the "why" behind their challenges. Core Competencies & Mindset Intellectual Curiosity: You don't just look at a report; you dig deeper to find the story behind the numbers. Rigorous Quality Assurance: You have a "check and verify" mindset. You take pride in ensuring every detail is 100% accurate before it reaches the client. Customer Centric Accuracy: You understand that operational precision is the foundation of trust. If the data is wrong, the relationship suffers, you ensure it's always right. Personal Attributes Proactive & Resourceful: You bring solutions, not just problems, to the table. "Can-Do" Attitude: You're happy to roll up your sleeves and support the wider team whenever needed. Approachable: You build rapport effortlessly and stay positive, even when under pressure or dealing with difficult conversations. Highly Organised: You can juggle multiple tasks from data reporting to billing queries, without losing track of the details. Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company
Apr 07, 2026
Full time
We follow a hybrid working style, with three days per week spent in our Tower Bridge office. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla's customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers. Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together. As a Client Relationship Support, you are the bridge between our market leading product suite and the agents who rely on them. You won't just be managing accounts; you'll be acting as a trusted advisor. Using a blend of data driven insights and human empathy, you will ensure our partners maximise the value of their membership, optimise their digital presence, and stay loyal to the Zoopla brand. This role is an incredible entry point for a motivated professional looking to break into the PropTech industry. Working with a household name like Zoopla, you will gain unparalleled exposure to the intersection of real estate and technology. This position is designed for growth; for the right candidate, it serves as a high impact launchpad with the potential to progress into wider Account Management and strategic commercial roles within the business. We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors. Key Responsibilities Relationship Management: Develop deep, long-term relationships with your account base to promote brand loyalty and high retention rates. Insightful Communication: Use various technologies to provide rich, digestible insights on portfolio performance. Churn & Escalation Management: Proactively manage the cancellation process, tackling objections and resolving escalations or complaints with a calm, solution oriented approach. Value Realisation: Conduct regular reviews to ensure clients are fully utilising the Zoopla product suite and getting a clear return on their investment. Data Analysis: Dive into product usage and performance data to identify trends, improve service offerings, and provide actionable advice to customers. Voice of the Client: Collaborate closely with the wider Sales and Product teams to champion your clients' needs and help shape the future of our customer experience. Optimised Adoption: Provide 1:1 guidance and best practice advice to help customers master our tools and integrate them into their daily workflows. Requirements & Experience Technical Aptitude: You are comfortable navigating CRM systems (e.g., Salesforce) and are proficient at interpreting data sets. Expert Communicator: You possess exceptional written and verbal skills, with the ability to explain complex data in a simple, compelling way. Industry Passion: You have relevant experience or a genuine interest in PropTech, real estate, property marketing, or online advertising. Proactive Problem Solver: You identify client needs and potential blockers before they become issues, moving quickly to resolve them. Empathy & Curiosity: You have a natural ability to step into the client's shoes and a desire to understand the "why" behind their challenges. Core Competencies & Mindset Intellectual Curiosity: You don't just look at a report; you dig deeper to find the story behind the numbers. Rigorous Quality Assurance: You have a "check and verify" mindset. You take pride in ensuring every detail is 100% accurate before it reaches the client. Customer Centric Accuracy: You understand that operational precision is the foundation of trust. If the data is wrong, the relationship suffers, you ensure it's always right. Personal Attributes Proactive & Resourceful: You bring solutions, not just problems, to the table. "Can-Do" Attitude: You're happy to roll up your sleeves and support the wider team whenever needed. Approachable: You build rapport effortlessly and stay positive, even when under pressure or dealing with difficult conversations. Highly Organised: You can juggle multiple tasks from data reporting to billing queries, without losing track of the details. Our hybrid setup means you'll join us in the Tower Bridge office 3 days each week 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company
As a Service Advisor, you are fundamental to our customers' ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you'll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities Deliver exceptional customer experience aligned with Porsche Service Process Communicate technical info effectively for upselling and meet departmental targets Manage workshop repairs and provide regular customer updates Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines Assist showroom customers with bookings and accessory sales; manage overflow bookings Confirm booking details with customers before appointments Manage customer vehicles and key allocation on site Prepare service invoices with technical explanations per manufacturer standards Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes Full UK Drivers Licence Dealership experience with an understanding of automotive systems and repair processes Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes Strong focus on meeting customer needs and ensuring satisfaction. Worked in a fast paced environment Desirable Attributes Ability to clearly convey information to customers and team members Confidence to upsell services and products when appropriate Able to contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £32,590 per annum, plus an annual bonus up to 35% Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. 33 days holiday, inclusive of bank holidays Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Option of a VW Group Vehicle at a preferential leasing rate Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre Reading, the very first 'Destination Porsche' centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Apr 07, 2026
Full time
As a Service Advisor, you are fundamental to our customers' ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you'll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships. Responsibilities Deliver exceptional customer experience aligned with Porsche Service Process Communicate technical info effectively for upselling and meet departmental targets Manage workshop repairs and provide regular customer updates Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines Assist showroom customers with bookings and accessory sales; manage overflow bookings Confirm booking details with customers before appointments Manage customer vehicles and key allocation on site Prepare service invoices with technical explanations per manufacturer standards Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations Minimum Attributes Full UK Drivers Licence Dealership experience with an understanding of automotive systems and repair processes Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes Strong focus on meeting customer needs and ensuring satisfaction. Worked in a fast paced environment Desirable Attributes Ability to clearly convey information to customers and team members Confidence to upsell services and products when appropriate Able to contribute fully within the team, ensuring the right environment is maintained Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £32,590 per annum, plus an annual bonus up to 35% Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm. 33 days holiday, inclusive of bank holidays Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Option of a VW Group Vehicle at a preferential leasing rate Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Employee representative body - your voice at work Centre: Porsche Centre Reading, the very first 'Destination Porsche' centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Ernst & Young Advisory Services Sdn Bhd
Newcastle Upon Tyne, Tyne And Wear
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialize in operational delivery, which means we specialize in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication, and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must: Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European, and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by Business or Client demands Ideally, you'll also have: Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask, and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings, and a wide range of discounts, offers, and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world
Apr 07, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialize in operational delivery, which means we specialize in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational program to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication, and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must: Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European, and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by Business or Client demands Ideally, you'll also have: Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask, and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings, and a wide range of discounts, offers, and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100,000 + Incentive Awards tied to your performance + Benefits Hear from the team We're looking for a Senior Legal Counsel to join our team at Monzo, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Legal Payments & Business Banking, be part of the Legal and Board Governance Collective, and work with a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like business banking and merchant payments. In this role, you'll work closely with Monzo's product collectives to build and deliver business banking and merchant payment products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to business banking and merchant payments (including issues relevant to providing our services to SMEs) and advise on the legal and regulatory requirements for a growing bank. Support Monzo with the operational and product changes needed to offer point of sale (POS) and online card payment acceptance to our business banking customers. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. You'll work closely and collaboratively with Monzo's Director of Legal Payments & Business Banking, General Counsel of Monzo Bank Limited and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Legal Payments & Business Banking, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with colleagues across the Legal and Board Governance collective to improve the management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in business banking (including company law and insolvency aspects) and merchant acquiring. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You are a team player and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to work in a fast-paced environment and to join us for the next stage of our journey at Monzo! What's in it for you ️ We can help you relocate to the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Apr 07, 2026
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100,000 + Incentive Awards tied to your performance + Benefits Hear from the team We're looking for a Senior Legal Counsel to join our team at Monzo, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Legal Payments & Business Banking, be part of the Legal and Board Governance Collective, and work with a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like business banking and merchant payments. In this role, you'll work closely with Monzo's product collectives to build and deliver business banking and merchant payment products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to business banking and merchant payments (including issues relevant to providing our services to SMEs) and advise on the legal and regulatory requirements for a growing bank. Support Monzo with the operational and product changes needed to offer point of sale (POS) and online card payment acceptance to our business banking customers. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. You'll work closely and collaboratively with Monzo's Director of Legal Payments & Business Banking, General Counsel of Monzo Bank Limited and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Legal Payments & Business Banking, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with colleagues across the Legal and Board Governance collective to improve the management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in business banking (including company law and insolvency aspects) and merchant acquiring. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You are a team player and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to work in a fast-paced environment and to join us for the next stage of our journey at Monzo! What's in it for you ️ We can help you relocate to the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
This role is based at our West London Dealership: 634 Chiswick High Rd., Chiswick, London W4 5RY A competitive and rewarding commission structure OTE 60k A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our dealership team. An exciting new opportunity has come up here at our West London dealership as we're on the lookout for a Sales Advisor to join our dynamic team. It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact. In this role you will also: Collect customer and market data to gain insights into customer needs. Address customer queries promptly and adeptly resolve any objections they may have. Offer customers precise and comprehensive quotations, along with accurate cost calculations. Showcase supplementary services, including financing options, insurance, accessories, and service plans. Engage in negotiations to establish mutually beneficial terms of sale and agreements. Let's Work together: Don't worry if you haven't worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you've not got automotive experience, provided you've got, great communication skills and a determination to hit targets we'd love to hear from you. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apr 07, 2026
Full time
This role is based at our West London Dealership: 634 Chiswick High Rd., Chiswick, London W4 5RY A competitive and rewarding commission structure OTE 60k A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our dealership team. An exciting new opportunity has come up here at our West London dealership as we're on the lookout for a Sales Advisor to join our dynamic team. It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact. In this role you will also: Collect customer and market data to gain insights into customer needs. Address customer queries promptly and adeptly resolve any objections they may have. Offer customers precise and comprehensive quotations, along with accurate cost calculations. Showcase supplementary services, including financing options, insurance, accessories, and service plans. Engage in negotiations to establish mutually beneficial terms of sale and agreements. Let's Work together: Don't worry if you haven't worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you've not got automotive experience, provided you've got, great communication skills and a determination to hit targets we'd love to hear from you. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100,000 + Incentive Awards tied to your performance + Benefits Hear from the team We're looking for a Senior Legal Counsel to join our team at Monzo, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Legal Payments & Business Banking, be part of the Legal and Board Governance Collective, and work with a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like business banking and merchant payments. In this role, you'll work closely with Monzo's product collectives to build and deliver business banking and merchant payment products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to business banking and merchant payments (including issues relevant to providing our services to SMEs) and advise on the legal and regulatory requirements for a growing bank. Support Monzo with the operational and product changes needed to offer point of sale (POS) and online card payment acceptance to our business banking customers. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. You'll work closely and collaboratively with Monzo's Director of Legal Payments & Business Banking, General Counsel of Monzo Bank Limited and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Legal Payments & Business Banking, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with colleagues across the Legal and Board Governance collective to improve the management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in business banking (including company law and insolvency aspects) and merchant acquiring. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You are a team player and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to work in a fast-paced environment and to join us for the next stage of our journey at Monzo! What's in it for you ️ We can help you relocate to the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Apr 07, 2026
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100,000 + Incentive Awards tied to your performance + Benefits Hear from the team We're looking for a Senior Legal Counsel to join our team at Monzo, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Legal Payments & Business Banking, be part of the Legal and Board Governance Collective, and work with a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like business banking and merchant payments. In this role, you'll work closely with Monzo's product collectives to build and deliver business banking and merchant payment products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the 'go to' for all things legal and regulatory, and an important part of a team trying to improve our customers' financial lives. You'll work directly with senior lawyers, product managers and engineers to provide legal advice and commercial insights to develop and grow Monzo Bank in the UK. In particular, you will: Partner with product managers to advise on legal matters relating to business banking and merchant payments (including issues relevant to providing our services to SMEs) and advise on the legal and regulatory requirements for a growing bank. Support Monzo with the operational and product changes needed to offer point of sale (POS) and online card payment acceptance to our business banking customers. Help to develop efficient ways of working to enable Monzo to scale quickly, and ensuring Monzo operates safely and in accordance with the law and regulation. Provide training and knowledge sharing with other Monzonauts on the impact of laws and regulations on Monzo or our customers. Often act as the sole lawyer advising product managers or other colleagues (with support behind the scenes from more senior lawyers) and therefore act autonomously, take ownership of matters, identifying legal issues proactively, evaluating relevant risks and finding effective solutions to unique and complex business activities. You'll work closely and collaboratively with Monzo's Director of Legal Payments & Business Banking, General Counsel of Monzo Bank Limited and the other members of the UK Legal team to provide legal advice and commercial insights to Product teams. You'll be a trusted advisor and will work proactively and collaboratively with other relevant stakeholders and teams across the Monzo Group, including the Product, Risk & Compliance, Supplier Operations, Financial Crime, Fraud, and Operations teams. You'll work with Monzo's Director of Legal Payments & Business Banking, other lawyers and compliance to identify legal and regulatory risks relating to existing and new products, ensure robust challenge and scrutiny of product changes as they go through Monzo's governance process and to ensure that the businesses you support respond appropriately to new and changed legal and regulatory requirements. You'll support Monzo's global product development work by coordinating the legal review of products by collaborating with legal teams in the EU and US to identify local legal and regulatory requirements. You'll work with colleagues across the Legal and Board Governance collective to improve the management of the activities of the legal team, including through identifying suitable technology solutions to streamline workflows, optimise processes and work efficiencies, and increase scalability. You'll proactively manage relationships with external suppliers and law firms to enhance processes around cost management to ensure we are optimising our spend and extracting best value while delivering top-quality legal support. You are a technically excellent lawyer with a minimum of 5 years of relevant post-qualification experience working in the banking and finance sector. You have a strong background advising on commercial and regulatory issues relating to banking products with specific knowledge and experience evidenced in business banking (including company law and insolvency aspects) and merchant acquiring. You are a strong communicator who can provide clear, precise, and practical legal advice, effectively articulating what is relevant and important in a concise manner. You can take a position on key issues, present persuasive recommendations, and constructively drive consensus among senior stakeholders. You have excellent organisational skills and attention to detail, with the ability to prioritise and work effectively and independently under tight deadlines across multiple projects. You are a team player and a keen problem solver, skilled at assessing risk and recommending solutions that balance commercial and risk considerations. You think ahead, anticipate relevant challenges, understand the commercial objectives of the teams you support, set clear objectives, and find effective solutions. You are proactive, take initiative to broaden your knowledge, and are passionate about the intersection of banking and technology and the transformation unfolding in consumer finance. You are excited to work in a fast-paced environment and to join us for the next stage of our journey at Monzo! What's in it for you ️ We can help you relocate to the UK We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage
Lead Functional Consultant -Microsoft Contact Center(withDynamicsCustomerService) Where the jobisbased : Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. The candidate will demonstrate deep functional and technical expertise in Microsoft Dynamics365Customer Service, Omnichannel andMicrosoftCCaaS capabilities (Customer Service Voice)and related technologies.We're looking for people who can lead delivery, shape design, and mentor others. Required Skills: End-to-end implementation with D365 Customer Service and Microsoft Contact Center, including Case Management, SLA's,Entitlements, Knowledge Management, CCaaS Dashboards, Agents and Omnichannel (Voice) Deep understanding of Omnichannel for Customer Service - digital messaging, chat, email, WhatsApp, social, secure messaging. Expertise in Unified Routing, workstreams, assignment rules, queues and escalation models. Strong hands-on experience with Customer Service Voice. Designing and configuring: IVRs and call flows ACD routing Voice channels Recordings, compliance and analytics Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Experience configuring Agent Assist, Copilot for CustomerService, summarisation, links, real time transcription & sentiment. Experience in designing or supporting self service automation, including chatbots & IVR bots. Familiarity with Microsoft built in AI Agents within Customer Service & CCaaS (existing and those in preview). Experience across the wider Dynamics ecosystem (Sales, Customer Insights, etc.) is a definite bonus Be a trusted advisor by challenging creatively both internally and externally to drive better solutions and outcomes. Share knowledge with wider teams acknowledging that we are stronger together. Leading a team of functional consultants and mentoring junior members. Driving solution design with a configuration first mindset, escalating to customisation only when required. End to end ownership: workshops, requirements, functional designs, configuration, testing oversight, data migration guidance, integrations and cutover. Strong knowledge of Power Platform components, especially where they enhance Customer Service (Power Automate, Power Apps, Dataverse) Knowledge of when to recommend ProCode vs Low Code solutions. Understanding of Microsoft licensing across Customer Service, Digital Messaging, Voice and Power Platform. Responsibilities: You'll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Customer Service, Omnichannel & Voiceand the Power Platform, from form design to solution management to connectors to integrations. Designing routing models, multi channel workflows, agent experiences, deflection strategies and call flows. Leading workshops, defining business processes, re engineering workflows and capturing requirements clearly. Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes Requirements gathering, writing and evolution through business process identification, analysis and re engineering. Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles. Building Proof of Concepts to demonstrate and articulate solution designs. Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office Pre sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid response writing Creating clear, concise and effective documentation across multiple channels. Using a proactive approach to ensure timescales are met, balancing a hands on approach vs delegating to developers or other team members. Training end users and admins in the use of Dynamics 365 Customer Service and Microsoft Contact Center Environment setup, configuration and Application Lifecycle Management Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines Other tasks as reasonably requested Candidates are expected to have some of the following skills; Lead by example through sharing from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome Remain calm and professional in fast paced environments and feel comfortable calling out concerns and seeking advice when needed Embrace personal growth to yourself and others through learning, achievement and satisfaction Be approachable to provide help, guidance and actively support junior colleagues helping them to uphold standards, manage their workload, ensure quality and cope with challenging situations Embrace a culture of knowledge sharing so that we grow We're also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! prepared to travel to client site if required ability to identify and pick up new processes and software platforms quickly ability to work effectively with remote teams in both in the UK and India ability to work flexibly to deliver on time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee's: RealFlexibility Awesome Environment -all of our employee's will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on- and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profit organizations to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognized as a "Great Place to Work" in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together . click apply for full job details
Apr 07, 2026
Full time
Lead Functional Consultant -Microsoft Contact Center(withDynamicsCustomerService) Where the jobisbased : Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. The candidate will demonstrate deep functional and technical expertise in Microsoft Dynamics365Customer Service, Omnichannel andMicrosoftCCaaS capabilities (Customer Service Voice)and related technologies.We're looking for people who can lead delivery, shape design, and mentor others. Required Skills: End-to-end implementation with D365 Customer Service and Microsoft Contact Center, including Case Management, SLA's,Entitlements, Knowledge Management, CCaaS Dashboards, Agents and Omnichannel (Voice) Deep understanding of Omnichannel for Customer Service - digital messaging, chat, email, WhatsApp, social, secure messaging. Expertise in Unified Routing, workstreams, assignment rules, queues and escalation models. Strong hands-on experience with Customer Service Voice. Designing and configuring: IVRs and call flows ACD routing Voice channels Recordings, compliance and analytics Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Experience configuring Agent Assist, Copilot for CustomerService, summarisation, links, real time transcription & sentiment. Experience in designing or supporting self service automation, including chatbots & IVR bots. Familiarity with Microsoft built in AI Agents within Customer Service & CCaaS (existing and those in preview). Experience across the wider Dynamics ecosystem (Sales, Customer Insights, etc.) is a definite bonus Be a trusted advisor by challenging creatively both internally and externally to drive better solutions and outcomes. Share knowledge with wider teams acknowledging that we are stronger together. Leading a team of functional consultants and mentoring junior members. Driving solution design with a configuration first mindset, escalating to customisation only when required. End to end ownership: workshops, requirements, functional designs, configuration, testing oversight, data migration guidance, integrations and cutover. Strong knowledge of Power Platform components, especially where they enhance Customer Service (Power Automate, Power Apps, Dataverse) Knowledge of when to recommend ProCode vs Low Code solutions. Understanding of Microsoft licensing across Customer Service, Digital Messaging, Voice and Power Platform. Responsibilities: You'll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Customer Service, Omnichannel & Voiceand the Power Platform, from form design to solution management to connectors to integrations. Designing routing models, multi channel workflows, agent experiences, deflection strategies and call flows. Leading workshops, defining business processes, re engineering workflows and capturing requirements clearly. Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes Requirements gathering, writing and evolution through business process identification, analysis and re engineering. Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles. Building Proof of Concepts to demonstrate and articulate solution designs. Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office Pre sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid response writing Creating clear, concise and effective documentation across multiple channels. Using a proactive approach to ensure timescales are met, balancing a hands on approach vs delegating to developers or other team members. Training end users and admins in the use of Dynamics 365 Customer Service and Microsoft Contact Center Environment setup, configuration and Application Lifecycle Management Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines Other tasks as reasonably requested Candidates are expected to have some of the following skills; Lead by example through sharing from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome Remain calm and professional in fast paced environments and feel comfortable calling out concerns and seeking advice when needed Embrace personal growth to yourself and others through learning, achievement and satisfaction Be approachable to provide help, guidance and actively support junior colleagues helping them to uphold standards, manage their workload, ensure quality and cope with challenging situations Embrace a culture of knowledge sharing so that we grow We're also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! prepared to travel to client site if required ability to identify and pick up new processes and software platforms quickly ability to work effectively with remote teams in both in the UK and India ability to work flexibly to deliver on time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee's: RealFlexibility Awesome Environment -all of our employee's will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on- and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profit organizations to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognized as a "Great Place to Work" in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together . click apply for full job details
Legal Counsel (UK) Department: Legal Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: Our Legal team plays a key role in enabling safe, scalable growth across Vintage Cash Cow and Arcavindi. Based in the UK, the team partners closely with operations, commercial, product, and finance to provide pragmatic, business-first legal support. We're in an exciting phase of growth, expanding into new markets, refining our customer proposition, and strengthening our regulatory foundations, making this a high-impact role with real visibility across the business. About the role: As UK Legal Counsel, you'll act as a trusted advisor across the business, supporting day-to-day legal matters while helping shape our legal framework as we scale. Reporting into our CEO, you'll own UK legal compliance, contracts, and risk management, ensuring we operate confidently and responsibly. This is a hands-on role with broad exposure, ideal for someone who enjoys variety, autonomy, and working closely with non-legal teams to solve real business challenges. Getting Started Build strong relationships with key stakeholders across operations, commercial, and leadership. Get up to speed on our business model, regulatory landscape, and key contractual frameworks. Review and assess current legal processes, identifying immediate risks and quick wins. Establishing Your Impact Take ownership of UK legal matters, becoming the go-to advisor for internal teams. Improve contract processes, templates, and turnaround times. Strengthen compliance across consumer, trading, and data protection regulations. Driving Excellence Embed scalable legal processes that support growth without slowing the business down. Proactively identify risks and provide clear, commercially sound recommendations. Contribute to strategic decisions, ensuring legal considerations are built in early. Key Goals & Objectives Ensure 100% compliance with UK regulatory requirements across operations. Maintain high-quality legal documentation and risk mitigation standards. Partner effectively with Commercial, Product, and Operations teams. Drive continuous improvement in legal processes and governance. Key Responsibilities Provide clear, practical legal advice across commercial, operational, and regulatory matters. Draft, review, and negotiate contracts (suppliers, partners, customers). Oversee compliance with UK laws including consumer rights, trading standards, and data protection (UK GDPR). Manage legal risk, disputes, and external counsel where required. Develop and maintain legal templates, policies, and frameworks. Collaborate cross-functionally to support new initiatives, products, and market expansion. Promote a culture of compliance, clarity, and accountability across the business. Essential Skills & Experience Qualified solicitor in England & Wales (or equivalent). Experience in an in-house legal role or strong commercial exposure in private practice. Strong knowledge of UK commercial, consumer, and data protection law. Knowledge of AML and labour law. Proven ability to balance legal risk with commercial outcomes. Confident communicator with strong stakeholder management skills. Highly organised, pragmatic, and solutions-focused. Comfortable working in a fast-paced, scaling environment.
Apr 07, 2026
Full time
Legal Counsel (UK) Department: Legal Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: Our Legal team plays a key role in enabling safe, scalable growth across Vintage Cash Cow and Arcavindi. Based in the UK, the team partners closely with operations, commercial, product, and finance to provide pragmatic, business-first legal support. We're in an exciting phase of growth, expanding into new markets, refining our customer proposition, and strengthening our regulatory foundations, making this a high-impact role with real visibility across the business. About the role: As UK Legal Counsel, you'll act as a trusted advisor across the business, supporting day-to-day legal matters while helping shape our legal framework as we scale. Reporting into our CEO, you'll own UK legal compliance, contracts, and risk management, ensuring we operate confidently and responsibly. This is a hands-on role with broad exposure, ideal for someone who enjoys variety, autonomy, and working closely with non-legal teams to solve real business challenges. Getting Started Build strong relationships with key stakeholders across operations, commercial, and leadership. Get up to speed on our business model, regulatory landscape, and key contractual frameworks. Review and assess current legal processes, identifying immediate risks and quick wins. Establishing Your Impact Take ownership of UK legal matters, becoming the go-to advisor for internal teams. Improve contract processes, templates, and turnaround times. Strengthen compliance across consumer, trading, and data protection regulations. Driving Excellence Embed scalable legal processes that support growth without slowing the business down. Proactively identify risks and provide clear, commercially sound recommendations. Contribute to strategic decisions, ensuring legal considerations are built in early. Key Goals & Objectives Ensure 100% compliance with UK regulatory requirements across operations. Maintain high-quality legal documentation and risk mitigation standards. Partner effectively with Commercial, Product, and Operations teams. Drive continuous improvement in legal processes and governance. Key Responsibilities Provide clear, practical legal advice across commercial, operational, and regulatory matters. Draft, review, and negotiate contracts (suppliers, partners, customers). Oversee compliance with UK laws including consumer rights, trading standards, and data protection (UK GDPR). Manage legal risk, disputes, and external counsel where required. Develop and maintain legal templates, policies, and frameworks. Collaborate cross-functionally to support new initiatives, products, and market expansion. Promote a culture of compliance, clarity, and accountability across the business. Essential Skills & Experience Qualified solicitor in England & Wales (or equivalent). Experience in an in-house legal role or strong commercial exposure in private practice. Strong knowledge of UK commercial, consumer, and data protection law. Knowledge of AML and labour law. Proven ability to balance legal risk with commercial outcomes. Confident communicator with strong stakeholder management skills. Highly organised, pragmatic, and solutions-focused. Comfortable working in a fast-paced, scaling environment.
HR CAREERS & NATIONWIDE RECRUITMENT SERVICE
Exeter, Devon
Senior Sales Executive / Business Development / Senior Sales Negotiator - Luxury New Homes Location: Near Exeter, Devon Salary: c. £40,000 + Excellent Benefits + Pension + Parking + Commission (per unit sold) Are you ready to take the next step in your new homes career? This is an outstanding opportunity to join a prestigious, award-winning luxury developer renowned for creating beautifully designed homes and vibrant new communities across the South West. If you're an experienced New Homes Sales Executive , Senior Sales Advisor , or Business Development professional who thrives in a fast-paced, customer-focused environment, this role offers the perfect platform to elevate your career and make a real impact. Why This Role Stands Out Join a leading luxury developer with a reputation for exceptional design, craftsmanship, and customer experience. Sell a stunning portfolio of new homes and aspirational lifestyles within a flagship premium development. Be part of a supportive, high-performing team where your achievements are recognised and rewarded. Benefit from a generous commission structure , with earnings increasing based on the number of homes you sell. Work in one of the most desirable regions in the UK, supported by strong buyer demand and a thriving local market. What You'll Be Doing Use your experience in new homes sales (houses or apartments, ideally off-plan) to guide buyers from first enquiry through to completion. Deliver exceptional customer experiences - viewings, tours, lifestyle-led selling, and relationship building. Convert warm enquiries into reservations through confident, consultative sales techniques. Manage and grow your pipeline: follow up leads, nurture prospects, and identify new opportunities. Collaborate closely with the Sales & Marketing team to maximise development performance. Report progress to the Head of Sales and contribute to ongoing sales strategy. Represent the brand with professionalism, warmth, and confidence at all times. What You'll Bring Experience in new homes sales , estate agency , property sales , or apartment sales . A strong B2C sales background with a proven ability to convert interest into results. Confidence presenting to buyers and guiding them through the full sales journey. A calm, compassionate, customer-focused approach. Commercial awareness and a genuine passion for property. Full UK driving licence. Knowledge of the Devon / South West property market is a strong advantage. Competent with Microsoft Office (Word, Outlook, Excel). Ideal backgrounds: New Homes Sales Advisor, Senior Sales Executive, Estate Agent, Sales Manager, Business Development Manager, Property Consultant, Apartment Sales Specialist. Perfect for Candidates Based In: Exeter, Exmouth, Dawlish, Teignmouth, Newton Abbot, Torquay, Paignton, Brixham, Crediton, Tiverton, Honiton, Sidmouth, Topsham, Cullompton, Okehampton, Kingsteignton, Ashburton, Chudleigh, Budleigh Salterton, Ottery St Mary, Seaton, Axminster, Ivybridge, Totnes, South Brent, Buckfastleigh. What's In It for You? Competitive basic salary Strong OTE Excellent commission structure Pension Parking Supportive, positive team culture Real career progression The chance to represent a respected, high-end developer If you're ambitious, customer-focused, and excited by the idea of selling luxury new homes in one of the UK's most desirable regions, we'd love to hear from you. Apply now and become a key part of this inspiring, growing team.
Apr 07, 2026
Full time
Senior Sales Executive / Business Development / Senior Sales Negotiator - Luxury New Homes Location: Near Exeter, Devon Salary: c. £40,000 + Excellent Benefits + Pension + Parking + Commission (per unit sold) Are you ready to take the next step in your new homes career? This is an outstanding opportunity to join a prestigious, award-winning luxury developer renowned for creating beautifully designed homes and vibrant new communities across the South West. If you're an experienced New Homes Sales Executive , Senior Sales Advisor , or Business Development professional who thrives in a fast-paced, customer-focused environment, this role offers the perfect platform to elevate your career and make a real impact. Why This Role Stands Out Join a leading luxury developer with a reputation for exceptional design, craftsmanship, and customer experience. Sell a stunning portfolio of new homes and aspirational lifestyles within a flagship premium development. Be part of a supportive, high-performing team where your achievements are recognised and rewarded. Benefit from a generous commission structure , with earnings increasing based on the number of homes you sell. Work in one of the most desirable regions in the UK, supported by strong buyer demand and a thriving local market. What You'll Be Doing Use your experience in new homes sales (houses or apartments, ideally off-plan) to guide buyers from first enquiry through to completion. Deliver exceptional customer experiences - viewings, tours, lifestyle-led selling, and relationship building. Convert warm enquiries into reservations through confident, consultative sales techniques. Manage and grow your pipeline: follow up leads, nurture prospects, and identify new opportunities. Collaborate closely with the Sales & Marketing team to maximise development performance. Report progress to the Head of Sales and contribute to ongoing sales strategy. Represent the brand with professionalism, warmth, and confidence at all times. What You'll Bring Experience in new homes sales , estate agency , property sales , or apartment sales . A strong B2C sales background with a proven ability to convert interest into results. Confidence presenting to buyers and guiding them through the full sales journey. A calm, compassionate, customer-focused approach. Commercial awareness and a genuine passion for property. Full UK driving licence. Knowledge of the Devon / South West property market is a strong advantage. Competent with Microsoft Office (Word, Outlook, Excel). Ideal backgrounds: New Homes Sales Advisor, Senior Sales Executive, Estate Agent, Sales Manager, Business Development Manager, Property Consultant, Apartment Sales Specialist. Perfect for Candidates Based In: Exeter, Exmouth, Dawlish, Teignmouth, Newton Abbot, Torquay, Paignton, Brixham, Crediton, Tiverton, Honiton, Sidmouth, Topsham, Cullompton, Okehampton, Kingsteignton, Ashburton, Chudleigh, Budleigh Salterton, Ottery St Mary, Seaton, Axminster, Ivybridge, Totnes, South Brent, Buckfastleigh. What's In It for You? Competitive basic salary Strong OTE Excellent commission structure Pension Parking Supportive, positive team culture Real career progression The chance to represent a respected, high-end developer If you're ambitious, customer-focused, and excited by the idea of selling luxury new homes in one of the UK's most desirable regions, we'd love to hear from you. Apply now and become a key part of this inspiring, growing team.
Pay: £30,000.00-£31,000.00 per year + £500 per month commission Job Description: Central Sales Executive - London Salary: £31,000+ Commission £500 pcm Full Time Benefits: 25 days holiday + bank holidays Birthday off, day off for wellness, perkbox, free eye tests, company socials Join a leading serviced office provider with 20 years of experience. We're looking for a proactive Central Sales Executive to manage incoming enquiries, support brokers and Sales Managers, and help grow our business across the UK. What you'll do: Manage sales enquiries and CRM activity Qualify client requirements and promote our services Schedule and support viewings, liaising with Sales Managers and centre teams Build strong relationships with brokers, agents, and clients Support reporting, competitor checks, and promotional activities You'll have: Proven sales experience Excellent customer service and communication skills Ability to manage multiple relationships and work collaboratively CRM and industry software knowledge Perks: Work with a passionate team, enjoy a supportive environment, and help clients and colleagues thrive. Job Types: Full-time, Permanent
Apr 07, 2026
Full time
Pay: £30,000.00-£31,000.00 per year + £500 per month commission Job Description: Central Sales Executive - London Salary: £31,000+ Commission £500 pcm Full Time Benefits: 25 days holiday + bank holidays Birthday off, day off for wellness, perkbox, free eye tests, company socials Join a leading serviced office provider with 20 years of experience. We're looking for a proactive Central Sales Executive to manage incoming enquiries, support brokers and Sales Managers, and help grow our business across the UK. What you'll do: Manage sales enquiries and CRM activity Qualify client requirements and promote our services Schedule and support viewings, liaising with Sales Managers and centre teams Build strong relationships with brokers, agents, and clients Support reporting, competitor checks, and promotional activities You'll have: Proven sales experience Excellent customer service and communication skills Ability to manage multiple relationships and work collaboratively CRM and industry software knowledge Perks: Work with a passionate team, enjoy a supportive environment, and help clients and colleagues thrive. Job Types: Full-time, Permanent
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales. Responsibilities Giving great customer service by helping customers with various transactions across the store Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements Working with your team to maintain the cleanliness and upkeep of your store You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience Who we are looking for You have a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and have a passion for working within hospitality You work well within a team, builds relationships and have fun, whilst celebrating success You show up to work on time, well presented and bring your can do and hardworking attitude along with you You are eager to learn new skills and gain new experiences You flourish in a busy, fast-paced environment Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Apr 07, 2026
Full time
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales. Responsibilities Giving great customer service by helping customers with various transactions across the store Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements Working with your team to maintain the cleanliness and upkeep of your store You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience Who we are looking for You have a passion for delivering a great customer experience, serving everyone with a smile Experience within a customer facing role and have a passion for working within hospitality You work well within a team, builds relationships and have fun, whilst celebrating success You show up to work on time, well presented and bring your can do and hardworking attitude along with you You are eager to learn new skills and gain new experiences You flourish in a busy, fast-paced environment Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Apr 07, 2026
Full time
Full time : Permanent Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH What's in it for you • Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
This Private Tax Assistant Manager role involves managing a diverse portfolio of private tax clients - including HNWI's, land & estates, agriculture, entrepreneurs, partnerships & trusts, in addition to providing excellent tax advisory & compliance services and work closely with the senior leadership team to mentor juniors. Client Details Our client is a Top-10 accountancy firm and growing their Salisbury-based tax team after substantial growth and internal progression. They pride themselves on their commitment to providing exceptional customer service and their ability to create innovative solutions for their clients. With their focus on talent development and open progression pathways, our client is eager to speak with skilled and ambitious candidates from all walks of experience. Description Managing a portfolio of clients in the professional services industry. Providing tax advisory and compliance services. Working closely with the tax team to deliver top-quality service. Ensuring client satisfaction and building strong relationships. Staying updated with tax legislation changes and informing clients accordingly. Identifying opportunities to provide additional services to clients. Contributing to team meetings and firm-wide training sessions. Assisting with internal projects as required. Profile A successful Private Tax Assistant Manager should have: Hold a professional qualification in tax or accountancy - CTA, ACA, ACCA, CA or equivalent. Client management experience in a UK accountancy practice. Excellent communication skills, both written and verbal. Strong organisational and time management skills. Knowledge of current tax legislation and compliance regulations. Ability to build strong relationships with clients and team members. Job Offer A competitive salary in the range of 40,000 - 50,000 per year. Comprehensive benefits package - can be discussed upon enquiry. Opportunity to work in a supportive and professional environment. Structured career progression and development opportunities. Chance to work with a diverse portfolio of clients across a broad spectrum of industries and specialisms. Please apply if you are looking to advance your career in a dynamic and internationally renowned firm. We look forward to receiving your application.
Apr 07, 2026
Full time
This Private Tax Assistant Manager role involves managing a diverse portfolio of private tax clients - including HNWI's, land & estates, agriculture, entrepreneurs, partnerships & trusts, in addition to providing excellent tax advisory & compliance services and work closely with the senior leadership team to mentor juniors. Client Details Our client is a Top-10 accountancy firm and growing their Salisbury-based tax team after substantial growth and internal progression. They pride themselves on their commitment to providing exceptional customer service and their ability to create innovative solutions for their clients. With their focus on talent development and open progression pathways, our client is eager to speak with skilled and ambitious candidates from all walks of experience. Description Managing a portfolio of clients in the professional services industry. Providing tax advisory and compliance services. Working closely with the tax team to deliver top-quality service. Ensuring client satisfaction and building strong relationships. Staying updated with tax legislation changes and informing clients accordingly. Identifying opportunities to provide additional services to clients. Contributing to team meetings and firm-wide training sessions. Assisting with internal projects as required. Profile A successful Private Tax Assistant Manager should have: Hold a professional qualification in tax or accountancy - CTA, ACA, ACCA, CA or equivalent. Client management experience in a UK accountancy practice. Excellent communication skills, both written and verbal. Strong organisational and time management skills. Knowledge of current tax legislation and compliance regulations. Ability to build strong relationships with clients and team members. Job Offer A competitive salary in the range of 40,000 - 50,000 per year. Comprehensive benefits package - can be discussed upon enquiry. Opportunity to work in a supportive and professional environment. Structured career progression and development opportunities. Chance to work with a diverse portfolio of clients across a broad spectrum of industries and specialisms. Please apply if you are looking to advance your career in a dynamic and internationally renowned firm. We look forward to receiving your application.
South Norfolk and Broadland Council
Norwich, Norfolk
Salary will be pro-rata based on 30 hours per week Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for a part-time Housing & Benefit Advisor to make a real difference. In this role you will provide provide tailored support to individuals and families in temporary accommodation (TA) or at risk of losing their tenancies. The postholder will hold a caseload and work with those households in order to support them sustain their tenancy and obtain suitable positive solutions to their homelessness. This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. You will ensure that residents fully understand their responsibilities to adhere to their licence conditions, pay their accommodation charges and the consequences of non-payment and non-compliance. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Move On Officers, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 19/04/2026 Interview Date: w/c 27/04/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Apr 07, 2026
Full time
Salary will be pro-rata based on 30 hours per week Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for a part-time Housing & Benefit Advisor to make a real difference. In this role you will provide provide tailored support to individuals and families in temporary accommodation (TA) or at risk of losing their tenancies. The postholder will hold a caseload and work with those households in order to support them sustain their tenancy and obtain suitable positive solutions to their homelessness. This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. You will ensure that residents fully understand their responsibilities to adhere to their licence conditions, pay their accommodation charges and the consequences of non-payment and non-compliance. The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Move On Officers, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies. This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder. What We're Looking For We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions. Closing Date: 19/04/2026 Interview Date: w/c 27/04/2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
We're working with a growing, friendly business that specialises in providing staff absence insurance for schools. With a supportive, close-knit team and a flexible working approach, this is a great opportunity for someone who enjoys building relationships, hitting targets, and being part of a business with real ambition. We're working with a growing, friendly business that specialises in providing staff absence insurance for schools. With a supportive, close-knit team and a flexible working approach, this is a great opportunity for someone who enjoys building relationships, hitting targets, and being part of a business with real ambition. Sales ConsultantAlbion Mills, BD10 Full time, part time or flexible school hours available Permanent position £30,000 - £35,000 + uncapped commission OTE £45,000 Please Note: Applicants must be authorised to work in the UK As a Sales Consultant, you'll play a key role in driving new business and maintaining strong relationships with existing clients in the education sector. This is a proactive, phone-based role where you'll be speaking to decision-makers in schools, understanding their needs, and providing tailored insurance solutions. Key Responsibilities: Making outbound cold calls daily to generate new business opportunities Contacting prospective customers via phone and email Building and maintaining relationships with existing customers through regular communication Gathering key information to prepare accurate quotes Producing and sending quotes using an online system (full training provided) Following up quotes to convert opportunities into sales Managing renewals by contacting existing customers and providing updated quotes Supporting customers with policy queries and amendments Meeting daily KPIs, particularly around call activity and conversions Accurately processing paperwork and maintaining records Using internal systems (including Mpacs) to manage customer data (training provided) Planning and organising your daily workload independently Supporting general office duties as part of a collaborative team What's on offer: Competitive salary Well-being package that includes 24/7 GP and other health benefits Free on-site parking A supportive, down-to-earth team environment Open plan, modern offices including rest areas and a pool table Opportunity to grow with the business and develop your career Office dogs The Ideal Candidate: They're looking for someone with experience and drive, who's ready to hit the ground running. You should be comfortable working in a small, growing team and love a challenge. About you: Proven sales experience, with a knack for closing deals A confident, self-motivated attitude - you love picking up the phone! Strong organisational skills and initiative A team-player - happy to muck in when needed If you're hardworking, love sales, and are looking for a role where you can make a real impact and really grow your career, they'd love to hear from you. Apply now and start your journey! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Sales Executive, Telesales Representative, Business Development Executive, Account Manager, Inside Sales Representative, Client Relationship Manager, Sales Consultant, Outbound Sales Advisor, School Sales Representative, Education Sales Consultant
Apr 07, 2026
Full time
We're working with a growing, friendly business that specialises in providing staff absence insurance for schools. With a supportive, close-knit team and a flexible working approach, this is a great opportunity for someone who enjoys building relationships, hitting targets, and being part of a business with real ambition. We're working with a growing, friendly business that specialises in providing staff absence insurance for schools. With a supportive, close-knit team and a flexible working approach, this is a great opportunity for someone who enjoys building relationships, hitting targets, and being part of a business with real ambition. Sales ConsultantAlbion Mills, BD10 Full time, part time or flexible school hours available Permanent position £30,000 - £35,000 + uncapped commission OTE £45,000 Please Note: Applicants must be authorised to work in the UK As a Sales Consultant, you'll play a key role in driving new business and maintaining strong relationships with existing clients in the education sector. This is a proactive, phone-based role where you'll be speaking to decision-makers in schools, understanding their needs, and providing tailored insurance solutions. Key Responsibilities: Making outbound cold calls daily to generate new business opportunities Contacting prospective customers via phone and email Building and maintaining relationships with existing customers through regular communication Gathering key information to prepare accurate quotes Producing and sending quotes using an online system (full training provided) Following up quotes to convert opportunities into sales Managing renewals by contacting existing customers and providing updated quotes Supporting customers with policy queries and amendments Meeting daily KPIs, particularly around call activity and conversions Accurately processing paperwork and maintaining records Using internal systems (including Mpacs) to manage customer data (training provided) Planning and organising your daily workload independently Supporting general office duties as part of a collaborative team What's on offer: Competitive salary Well-being package that includes 24/7 GP and other health benefits Free on-site parking A supportive, down-to-earth team environment Open plan, modern offices including rest areas and a pool table Opportunity to grow with the business and develop your career Office dogs The Ideal Candidate: They're looking for someone with experience and drive, who's ready to hit the ground running. You should be comfortable working in a small, growing team and love a challenge. About you: Proven sales experience, with a knack for closing deals A confident, self-motivated attitude - you love picking up the phone! Strong organisational skills and initiative A team-player - happy to muck in when needed If you're hardworking, love sales, and are looking for a role where you can make a real impact and really grow your career, they'd love to hear from you. Apply now and start your journey! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Sales Executive, Telesales Representative, Business Development Executive, Account Manager, Inside Sales Representative, Client Relationship Manager, Sales Consultant, Outbound Sales Advisor, School Sales Representative, Education Sales Consultant
Mortgage Advisor / Life & Protection Financial Adviser An exciting opportunity for a CeMAP qualified Mortgage Advisor / Life & Protection Financial Adviser to provide expert mortgage advice, protection solutions and financial services support through strong estate agency leads in a hybrid role. If you've also worked in the following roles, we'd also like to hear from you: Mortgage Advisor, Protection Consultant, Financial Services Advisor, Mortgage Consultant, Mortgage Broker, Life & Protection Adviser, Financial Adviser SALARY: £30,000 per annum Basic / £70,000 - £80,000 OTE LOCATION: Hybrid Working - covering the Sandbach and Crewe areas JOB TYPE: Full-Time, Permanent - Self Employed candidates also considered JOB OVERVIEW We have a fantastic new job opportunity for a Mortgage Advisor / Life & Protection Financial Adviser to join a well-established and growing financial services organisation covering Sandbach and Crewe. The Mortgage Advisor / Life & Protection Financial Adviser will benefit from a strong and consistent lead source via established estate agency partnerships, supporting pipeline management and client acquisition. As a Mortgage Advisor / Life & Protection Financial Adviser you will provide expert mortgage advice and tailored protection solutions, conducting client appointments both face-to-face and remotely while ensuring regulatory compliance. This role offers hybrid working, administrative support and the flexibility of employed or self-employed options within a supportive, growth-focused environment. DUTIES Your duties as the Self-Employed Mortgage Advisor / Life & Protection Financial Adviser include: Provide Mortgage Advice: Deliver expert guidance on a range of mortgage products tailored to client needs Recommend Protection Solutions: Identify and advise on appropriate life insurance, critical illness and income protection products Manage Introduced Leads: Handle estate agency leads efficiently, ensuring proactive follow-up and conversion Conduct Client Appointments: Meet clients face-to-face and remotely to gather information and provide recommendations Pipeline Management: Oversee your own caseload from enquiry through to completion Maintain Compliance: Ensure all advice and documentation meets FCA regulations and internal compliance standards Deliver Customer Service: Provide a high level of service throughout the full mortgage journey Build Relationships: Develop strong working relationships with introducers and clients to support repeat and referral business CANDIDATE REQUIREMENTS CeMAP qualified (or equivalent recognised mortgage qualification) Must hold Competent Adviser Status (CAS) Previous experience in providing mortgage and protection advice Proven experience of writing mortgage and protection business Strong communication and relationship management skills Experience with pipeline management and lead conversion A thorough understanding of FCA regulations and compliance requirements Self-motivated with the ability to manage your own workload effectively WHY JOIN Employed or self-employed packages available Competitive commission splits / salary + bonus (depending on option chosen) Strong and consistent lead source from estate agency partners Hybrid working flexibility Administrative support available Opportunity to build and grow within a supportive environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14465 Full-Time, Permanent and Self-Employed Financial Services Jobs, Careers and Vacancies. Find a new job and work in Sandbach, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Apr 07, 2026
Full time
Mortgage Advisor / Life & Protection Financial Adviser An exciting opportunity for a CeMAP qualified Mortgage Advisor / Life & Protection Financial Adviser to provide expert mortgage advice, protection solutions and financial services support through strong estate agency leads in a hybrid role. If you've also worked in the following roles, we'd also like to hear from you: Mortgage Advisor, Protection Consultant, Financial Services Advisor, Mortgage Consultant, Mortgage Broker, Life & Protection Adviser, Financial Adviser SALARY: £30,000 per annum Basic / £70,000 - £80,000 OTE LOCATION: Hybrid Working - covering the Sandbach and Crewe areas JOB TYPE: Full-Time, Permanent - Self Employed candidates also considered JOB OVERVIEW We have a fantastic new job opportunity for a Mortgage Advisor / Life & Protection Financial Adviser to join a well-established and growing financial services organisation covering Sandbach and Crewe. The Mortgage Advisor / Life & Protection Financial Adviser will benefit from a strong and consistent lead source via established estate agency partnerships, supporting pipeline management and client acquisition. As a Mortgage Advisor / Life & Protection Financial Adviser you will provide expert mortgage advice and tailored protection solutions, conducting client appointments both face-to-face and remotely while ensuring regulatory compliance. This role offers hybrid working, administrative support and the flexibility of employed or self-employed options within a supportive, growth-focused environment. DUTIES Your duties as the Self-Employed Mortgage Advisor / Life & Protection Financial Adviser include: Provide Mortgage Advice: Deliver expert guidance on a range of mortgage products tailored to client needs Recommend Protection Solutions: Identify and advise on appropriate life insurance, critical illness and income protection products Manage Introduced Leads: Handle estate agency leads efficiently, ensuring proactive follow-up and conversion Conduct Client Appointments: Meet clients face-to-face and remotely to gather information and provide recommendations Pipeline Management: Oversee your own caseload from enquiry through to completion Maintain Compliance: Ensure all advice and documentation meets FCA regulations and internal compliance standards Deliver Customer Service: Provide a high level of service throughout the full mortgage journey Build Relationships: Develop strong working relationships with introducers and clients to support repeat and referral business CANDIDATE REQUIREMENTS CeMAP qualified (or equivalent recognised mortgage qualification) Must hold Competent Adviser Status (CAS) Previous experience in providing mortgage and protection advice Proven experience of writing mortgage and protection business Strong communication and relationship management skills Experience with pipeline management and lead conversion A thorough understanding of FCA regulations and compliance requirements Self-motivated with the ability to manage your own workload effectively WHY JOIN Employed or self-employed packages available Competitive commission splits / salary + bonus (depending on option chosen) Strong and consistent lead source from estate agency partners Hybrid working flexibility Administrative support available Opportunity to build and grow within a supportive environment HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14465 Full-Time, Permanent and Self-Employed Financial Services Jobs, Careers and Vacancies. Find a new job and work in Sandbach, Cheshire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Are you ready to rethink your routine? We're looking for a Head of FP&A to join our Finance team on a 12 month fixed-term contract, covering a maternity. Reporting into our Director of Finance, our Head of FP&A will own the end-to-end budget process, working across the business and being a trusted advisor to ensure forecasting accuracy. This is a great opportunity for a developing Senior FP&A Manager or new Head Of FP&A, to grow and learn from a scaling and ambitious founder-led business. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Own the end-to-end budget and three year plan process including 3 statement financial models, board pack preparation and story telling. Monitor risks and opportunities during the year to enable updates to our 13 month rolling forecasts. Work with the wider business to inform forecasting based on market conditions, product releases, retail expansion plans, and marketing activity. Ensure period-end reporting processes are robust, delivering management information that is accurate, timely, and insightful. Oversee and elevate the reporting of KPls and financial information to aid strategic alignment and considered decision-making across the organisation. Act as a trusted business partner across the organisation, collaborating with stakeholders to unlock new commercial discoveries. Appraising new investment or commercial ventures with an eye for both financial and non financial opportunities. Partnering with procurement and planning functions to optimise stockholding and cashflow. Work cross-functionally to analyse company performance, performing "deep dives" into critical business areas to ascertain the commercial or operational root causes of performance and drive greater understanding and growth. Identify opportunities to continuously improve the efficiency and agility of the financial planning and reporting process. Manage and mentor our Commercial Finance Analysts, supporting their development and fostering a growth mindset. Ability to work in a fast paced environment with multiple priorities and stakeholders - agility and adaptability are key to this role. These skills will help you go far in this role: Qualified accountant with demonstrable PQE Experience of working in a fast growing e-commerce/retail business Enjoys building and nurturing relationships across the whole organisation Experience of complex business models, financial reporting, budgeting processes and using / implementing FP&A related systems and dashboards Experience of working closely with business intelligence and large data sets, performing in-depth analysis to draw conclusions and deliver commercial insight Excellent analytical and numerical skills, with high proficiency in Excel Excellent written and verbal communication skills with an ability to explain and report complex matters in a clear and concise way High levels of self-motivation with a strong focus on delivery and continual improvement Ability to adapt quickly and work in a fast-paced and constantly changing environment We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Benefits Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
Apr 07, 2026
Full time
Are you ready to rethink your routine? We're looking for a Head of FP&A to join our Finance team on a 12 month fixed-term contract, covering a maternity. Reporting into our Director of Finance, our Head of FP&A will own the end-to-end budget process, working across the business and being a trusted advisor to ensure forecasting accuracy. This is a great opportunity for a developing Senior FP&A Manager or new Head Of FP&A, to grow and learn from a scaling and ambitious founder-led business. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Own the end-to-end budget and three year plan process including 3 statement financial models, board pack preparation and story telling. Monitor risks and opportunities during the year to enable updates to our 13 month rolling forecasts. Work with the wider business to inform forecasting based on market conditions, product releases, retail expansion plans, and marketing activity. Ensure period-end reporting processes are robust, delivering management information that is accurate, timely, and insightful. Oversee and elevate the reporting of KPls and financial information to aid strategic alignment and considered decision-making across the organisation. Act as a trusted business partner across the organisation, collaborating with stakeholders to unlock new commercial discoveries. Appraising new investment or commercial ventures with an eye for both financial and non financial opportunities. Partnering with procurement and planning functions to optimise stockholding and cashflow. Work cross-functionally to analyse company performance, performing "deep dives" into critical business areas to ascertain the commercial or operational root causes of performance and drive greater understanding and growth. Identify opportunities to continuously improve the efficiency and agility of the financial planning and reporting process. Manage and mentor our Commercial Finance Analysts, supporting their development and fostering a growth mindset. Ability to work in a fast paced environment with multiple priorities and stakeholders - agility and adaptability are key to this role. These skills will help you go far in this role: Qualified accountant with demonstrable PQE Experience of working in a fast growing e-commerce/retail business Enjoys building and nurturing relationships across the whole organisation Experience of complex business models, financial reporting, budgeting processes and using / implementing FP&A related systems and dashboards Experience of working closely with business intelligence and large data sets, performing in-depth analysis to draw conclusions and deliver commercial insight Excellent analytical and numerical skills, with high proficiency in Excel Excellent written and verbal communication skills with an ability to explain and report complex matters in a clear and concise way High levels of self-motivation with a strong focus on delivery and continual improvement Ability to adapt quickly and work in a fast-paced and constantly changing environment We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Benefits Hybrid and flexible working, with core working hours 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) Welcome to Trinny London Starter Stack and swag Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) An annual personal training and development budget Enhanced family friendly packagesto support birthing & non-birthing parents Pension scheme Workplace nursery scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Data and AI Sales - Financial Services - Vice President - English (INS031057) Data and AI Sales - Financial Services - Vice President - English - INS031057 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales - Financial Services - Vice President - English The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever increasing new challenges being faced within one of the specific industry verticals such as BCM/Insurance in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year on year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: FS,BCM,Insurance. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C Suite, EVP, VP and Technical buyers. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as FS. Experience in driving front, middle, back office transformation in FS firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in CI2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Apr 07, 2026
Full time
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Data and AI Sales - Financial Services - Vice President - English (INS031057) Data and AI Sales - Financial Services - Vice President - English - INS031057 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales - Financial Services - Vice President - English The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever increasing new challenges being faced within one of the specific industry verticals such as BCM/Insurance in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year on year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: FS,BCM,Insurance. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C Suite, EVP, VP and Technical buyers. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as FS. Experience in driving front, middle, back office transformation in FS firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in CI2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Take ownership, influence strategy, and drive meaningful change in a growing bus Lead transformation in a respected organisation shaping financial clarity About Our Client The client is a long established, highly respected organisation with a strong heritage and a reputation for quality, reliability, and long standing customer relationships. Operating across multiple markets, the business combines technical expertise with a commitment to excellence, supported by a robust order book and a loyal client base. With solid foundations in place, the organisation is now entering a pivotal period of transformation aimed at simplifying its structure, strengthening financial control, and positioning the business for long term, sustainable growth. This is a confident, ambitious company that values integrity, clarity and continuous improvement-offering incoming leaders the opportunity to make a meaningful impact at a defining moment in its journey. Job Description This role focuses on financial clarity, strengthening control, and simplifying a complex group structure while providing insightful, commercially driven support to the CEO during a pivotal transformation period. Key Responsibilities Deliver accurate monthly reporting with clear variance analysis and reliable performance insight. Maintain full visibility over cash, working capital and profitability across the group. Strengthen and embed a robust financial control environment. Lead the clean up and simplification of intercompany balances and structures. Introduce disciplined cost control processes and transparent governance of external spend. Provide commercial insight and act as a trusted advisor to the CEO. Constructively challenge and support strategic decision making at group level. The Successful Applicant The successful candidate will bring proven financial leadership, strong technical capability, and the calm, pragmatic judgement required to deliver clarity, control and commercial insight within a complex, fast moving organisational environment. Successful Candidate Profile Proven Finance Director experience within SMEs or mid sized, multi entity organisations. Demonstrated success improving financial clarity, control and reporting accuracy. Hands on, detail focused approach, comfortable operating at both strategic and operational levels. Robust understanding of intercompany structures, restructuring or carve out environments. Sound judgement, integrity and the ability to challenge constructively. Calm, pragmatic and collaborative leadership style, earning trust across stakeholders. What's on Offer A competitive executive package aligned to the responsibility and impact of the role. The opportunity to join a business with an established history and strong commercial heritage. A robust order book providing stability and confidence in long term performance. An excellent reputation and a loyal, diverse client base. A pivotal role at the start of a significant transformation journey. Real influence over structure, reporting, controls and commercial decision making. A platform to drive sustainable improvement and shape the organisation's next chapter.
Apr 07, 2026
Full time
Take ownership, influence strategy, and drive meaningful change in a growing bus Lead transformation in a respected organisation shaping financial clarity About Our Client The client is a long established, highly respected organisation with a strong heritage and a reputation for quality, reliability, and long standing customer relationships. Operating across multiple markets, the business combines technical expertise with a commitment to excellence, supported by a robust order book and a loyal client base. With solid foundations in place, the organisation is now entering a pivotal period of transformation aimed at simplifying its structure, strengthening financial control, and positioning the business for long term, sustainable growth. This is a confident, ambitious company that values integrity, clarity and continuous improvement-offering incoming leaders the opportunity to make a meaningful impact at a defining moment in its journey. Job Description This role focuses on financial clarity, strengthening control, and simplifying a complex group structure while providing insightful, commercially driven support to the CEO during a pivotal transformation period. Key Responsibilities Deliver accurate monthly reporting with clear variance analysis and reliable performance insight. Maintain full visibility over cash, working capital and profitability across the group. Strengthen and embed a robust financial control environment. Lead the clean up and simplification of intercompany balances and structures. Introduce disciplined cost control processes and transparent governance of external spend. Provide commercial insight and act as a trusted advisor to the CEO. Constructively challenge and support strategic decision making at group level. The Successful Applicant The successful candidate will bring proven financial leadership, strong technical capability, and the calm, pragmatic judgement required to deliver clarity, control and commercial insight within a complex, fast moving organisational environment. Successful Candidate Profile Proven Finance Director experience within SMEs or mid sized, multi entity organisations. Demonstrated success improving financial clarity, control and reporting accuracy. Hands on, detail focused approach, comfortable operating at both strategic and operational levels. Robust understanding of intercompany structures, restructuring or carve out environments. Sound judgement, integrity and the ability to challenge constructively. Calm, pragmatic and collaborative leadership style, earning trust across stakeholders. What's on Offer A competitive executive package aligned to the responsibility and impact of the role. The opportunity to join a business with an established history and strong commercial heritage. A robust order book providing stability and confidence in long term performance. An excellent reputation and a loyal, diverse client base. A pivotal role at the start of a significant transformation journey. Real influence over structure, reporting, controls and commercial decision making. A platform to drive sustainable improvement and shape the organisation's next chapter.
Senior Consultant - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their business to shape the infrastructure of the future and deliver customer focused outcomes. Our work is anchored in the delivery of the UK's 10 Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline and aligned to national priorities including net zero, resilience and productivity. Focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's ageing infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure - such as AI enabled platforms, data centres and telecommunications As a Senior Consultant, you will work across multi disciplinary teams to help shape infrastructure programmes aligned with the UK's National Infrastructure Strategy, contributing to net zero, resilience and long term value creation. You will play a meaningful role in delivering social value and supporting the transition to a more sustainable future. What You'll Do Carry out business, programme and project analysis to evaluate processes and information, and identify opportunities for improvement Contribute to the development of structured and engaging, evidence based reports, documents and presentations to inform senior decision making Support coordination and facilitate workshops, meetings and engagement sessions with diverse stakeholder groups Support programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Support with the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Provide coaching and guidance to junior team members Contribute to business development, including supporting proposal development and tender responses Support practice development within Infrastructure, contributing to knowledge, tools and thought leadership Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated Demonstrable experience supporting infrastructure / transformation projects Interest in climate transition, net zero and the UK's Green Industrial Revolution Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills with the ability to interpret data and develop practical, evidence based recommendations Outstanding communication skills, including the ability to write clearly, present confidently and tailor messages for senior stakeholders Programme and project management skills across traditional and agile methodologies Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Ability to build trusted relationships and influence stakeholders through collaboration and credibility Any experience applying digital and AI tools to support data driven insights and decision making Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office and virtually Ideally have knowledge of key sectors such as energy, government, transport, utilities, telecommunications or social infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and wellbeing, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat. Infrastructure Consulting 2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 07, 2026
Full time
Senior Consultant - Capital Projects, EY Consulting Manchester & London At EY, we are proud to work at the heart of some of the UK's most complex and high profile infrastructure programmes. We work across the infrastructure lifecycle, including early stage project definition, design, delivery, operations and decommissioning. We act as a Key Advisor, working with senior leaders across all areas of their business to shape the infrastructure of the future and deliver customer focused outcomes. Our work is anchored in the delivery of the UK's 10 Year Infrastructure Strategy, supporting the delivery of the UK's £718bn infrastructure pipeline and aligned to national priorities including net zero, resilience and productivity. Focus sectors include: Energy Transition - we work at the heart of the next generation of low carbon infrastructure, including nuclear power, renewables and carbon capture and storage Transport Infrastructure - we work on some of the UK's biggest road and rail projects, as well as with operators of the UK's transport infrastructure Utilities - we work with clients at the forefront of the UK's power network on the complex grid upgrades required, as well as securing access to clean water and sanitation required for the next generation Social Infrastructure - supporting the renewal of the UK's ageing infrastructure, including across health, education and justice sectors Defence and National Security Infrastructure Digital Infrastructure - such as AI enabled platforms, data centres and telecommunications As a Senior Consultant, you will work across multi disciplinary teams to help shape infrastructure programmes aligned with the UK's National Infrastructure Strategy, contributing to net zero, resilience and long term value creation. You will play a meaningful role in delivering social value and supporting the transition to a more sustainable future. What You'll Do Carry out business, programme and project analysis to evaluate processes and information, and identify opportunities for improvement Contribute to the development of structured and engaging, evidence based reports, documents and presentations to inform senior decision making Support coordination and facilitate workshops, meetings and engagement sessions with diverse stakeholder groups Support programme and project management delivery using both traditional and agile approaches, including planning, project controls, RAID management, delivery assurance and reporting Support with the development of business cases and investment cases for sustainable, net zero and large scale infrastructure initiatives (including Green Book Five Case Model business cases) Build strong working relationships and collaborate with clients, acting as a trusted day to day advisor to clients Provide coaching and guidance to junior team members Contribute to business development, including supporting proposal development and tender responses Support practice development within Infrastructure, contributing to knowledge, tools and thought leadership Help strengthen EY's market presence through insights, collaboration and optional public facing activity (e.g. social media, thought leadership) What We're Looking For A strong understanding of the UK infrastructure landscape, including the UK's long term infrastructure strategy A genuine passion for infrastructure and the value it can bring, with a clear interest in how major programmes are shaped, delivered and operated Demonstrable experience supporting infrastructure / transformation projects Interest in climate transition, net zero and the UK's Green Industrial Revolution Experience in industry, government or consulting environments, including Strategy, Big 4 or Technology Consulting, engineering consultancies, or infrastructure owner / operator organisations Ability to build trusted relationships with clients, through excellent communication and collaboration skills Strong analytical skills with the ability to interpret data and develop practical, evidence based recommendations Outstanding communication skills, including the ability to write clearly, present confidently and tailor messages for senior stakeholders Programme and project management skills across traditional and agile methodologies Facilitation and presentation skills, with the ability to bring stakeholders together, build alignment and drive outcomes Ability to build trusted relationships and influence stakeholders through collaboration and credibility Any experience applying digital and AI tools to support data driven insights and decision making Enjoy working in a hybrid environment, including with clients on site, with EY teams in the office and virtually Ideally have knowledge of key sectors such as energy, government, transport, utilities, telecommunications or social infrastructure A bonus but not essential - an alignment to the profession through relevant qualifications or memberships (e.g. ICE, MPA, APM, PRINCE2 or similar) Career & Growth Work on some of the most significant infrastructure and transformation programmes in the UK and internationally Build relationships with key decision makers and programme leaders across public and private sectors Develop leadership capabilities through contributing to delivery and shaping delivery approaches Contribute to business development and help shape future service offerings Access structured learning, mentoring and clear pathways for career progression What We Offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and wellbeing, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: A competitive, market benchmarked salary and performance related bonus, alongside EY's wider benefits and flexible working arrangements Continuous learning: You'll develop the mindset and skills to navigate whatever comes next Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs A diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs If this role sounds like a good fit, we'd encourage you to apply or get in touch for a confidential chat. Infrastructure Consulting 2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
