Job Description
Key Responsibilities
- Provide senior-level oversight of resource planning and capacity management, ensuring accurate forecasting, reporting and alignment with client commitments (including Chairing of the weekly Resourcing Forum)
- Support portfolio-wide quality assurance, ensuring key deliverables meet agreed standards and reflect Sagacity's brand and values (including leading regular PMO audits to assess project health)
- Produce and govern monthly portfolio, performance and governance reporting for Senior Leadership and Board
- Chair senior delivery and operations forums, providing visibility of the delivery pipeline, change control, risks, issues and upcoming resource demand
- Enforcement of Sagacity's standards and compliance with delivery frameworks / processes
- Where required, oversee the planning, governance and delivery of internal strategic change initiatives, ensuring alignment to Sagacity's delivery roadmap and internal approval processes
- Own the governance and reporting of client feedback, ensuring insights drive measurable improvements in delivery performance and ways of working
- Define, implement and continuously improve operational processes and controls to maximise efficiency, consistency and scalability across Sagacity
- Own and continuously enhance Sagacity's PMO framework, including project tools, standards and templates, ensuring consistent and high-quality delivery across all client projects
- Provide coaching, guidance and leadership to project and delivery teams to embed best practice, strengthen capability and ensure compliance with PMO standards
- Own the interface between the PMO and Finance, ensuring project financial data is accurate, consistent and actionable
- Own the interface between PMO and Sales, ensuring sales pipeline insight is utilised for portfolio planning, resourcing forecasts and proactive risk identification, enabling smooth mobilisation and delivery of client projects
Essential Experience:
- Proven experience operating at Senior PMO / Portfolio Management level
- Strong expertise in portfolio, programme and project governance, including standards, controls, reporting and assurance at Senior Leader and Board level
- Experience of resource and capacity planning in a chargeable environment, including utilisation forecasting and demand management
- Proven ability to work closely with Sales to interpret pipeline data and translate opportunities into delivery and resourcing plans
- Proven ability to work closely with Finance on budget management, forecasting, margin control and commercial performance reporting
- Strong knowledge of PMO frameworks, with the ability to design, implement and continuously improve them
- Excellent stakeholder management and influencing skills, with confidence operating at a senior level
Desirable Experience:
- Experience in a scaling / high growth environment
- Formal qualifications or accreditation in PMO, portfolio, programme or project management (e.g. MSP, PRINCE2, Agile)
- Experience implementing or optimising PMO tooling (e.g. PPM systems, resource management tools, reporting platforms)
- Experience of coaching and developing delivery teams and embedding best practice across an organisation
Personal Profile:
- Delivery-focused with a track record of managing complex portfolios and ensuring high-quality outcomes
- Quick to learn, adapt and implement new frameworks, processes, and tools
- Exceptional communicator and influencer, skilled at engaging senior leaders, stakeholders, and teams
- Collaborative approach, promoting high performance and consistency across projects
- Detail-oriented and curious, applying and monitoring robust quality standards, governance, and controls
About Sagacity