Administrator

Newton Abbot
Monday-Friday, 8:00am-5:00pm (40 hours per week)
25 days holiday + bank holidays + excellent benefits

We are looking for an experienced Administrator with a background in facilities, property maintenance, or helpdesk coordination to join our busy commercial office in Newton Abbot.

This role is ideal for someone who understands the fast-paced nature of maintenance operations - whether from a facilities helpdesk, property management office, or maintenance coordination role - and is confident arranging works such as plumbing repairs, reactive call-outs, and planned maintenance.

You will join a supportive and lively team of 11, playing a vital role in keeping maintenance operations running smoothly.

As a Facilities & Maintenance Administrator, you will act as the central coordination point between engineers, clients, tenants, and suppliers. You will ensure jobs are logged accurately, scheduled efficiently, and completed within agreed service levels.

• Coordinating and scheduling engineers' daily and weekly workloads
• Logging reactive and planned maintenance jobs (including plumbing and general property repairs)
• Prioritising urgent call-outs and ensuring SLAs are met
• Using a CAFM/helpdesk system to manage job progress and updates
• Raising purchase orders and processing invoices
• Liaising with contractors, suppliers, and clients to arrange access and works
• Providing clear updates to clients and internal teams
• Ensuring accurate record keeping and compliance documentation

• 25 days annual leave plus bank holidays (with the option to purchase additional leave)
• £25,000 Life Insurance
• NEST Pension (salary sacrifice)
• Access to Benefits Hub (£30 per year per employee) including employee discounts
• Employee Assistance Programme
• Gym discounts
• Total Rewards Statement
• Long Service Awards
• Well Me & We Care wellbeing initiatives
• Mental Health First Aiders
• Enhanced sick pay
• A supportive team environment within a stable, growing company

If you have experience in administration within a maintenance or property environment and enjoy being at the centre of a busy operation, we'd love to hear from you.