WE ARE HIRING A COMMERCIAL & REVENUE INTELLIGENCE ANALYST
Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?
If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.
At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.
We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.
We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.
Here are a few things that we've got to offer:
- Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
- Weekly webinars to support your development through our People Academy
- Annual TLC Wellness Week and programmes throughout the year
- TLC Culture Club - including seasonal social events, tasty lunches & more
- TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
- TLC Rise - supporting and empowering women into leadership roles
- 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
- TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
You will work across Marketing, Sales, Product, Customer, Finance and Partnerships to ensure our revenue performance is understood, optimised and continually improving. This role would require a minimum of 3 days in our Baker Street office.
What you'll be doing:
- Utilising and maintaining revenue data across all commercial functions, ensuring it is accurate, consistent and trusted.
- Analysing large and complex datasets to identify trends, risks and growth opportunities.
- Providing insights that support revenue generation, investment planning, cost optimisation and strategic decision making.
- Building and maintaining reports, models and commercial tools in Excel and TLC's GTM platforms.
- Presenting insights clearly to stakeholders using PowerPoint and TLC's GTM tools such as Dynamics365.
- Working closely with TLC Power BI Engineers to support the creation and maintenance of Power BI dashboards.
- Supporting leadership teams with data requests, performance updates and strategic presentations.
Who we're looking for: Essential
- Proven experience in a commercial, analytical or data focused role.
- Proven ability to interpret large datasets and translate them into clear, actionable insight.
- Recent experience presenting insights through simple, engaging storytelling.
- Strong analytical skills, accuracy and attention to detail, with experience using BI tools such as Power BI, Tableau or Looker Studio.
- Curiosity, commercial awareness and confident communication skills.
- Advanced Excel capability and strong PowerPoint skills.
Desirable
- A degree in Computer Science, Finance, Data Science or a related discipline.
- Experience working in financial services, marketing services or consulting (for example PwC, Deloitte, Barclays or Bloomberg).
- Experience with SQL or Python.
- Bilingual capability in Italian, French, German or Spanish.
Being a people led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you're excited by everything we've told you, then it's time to apply!