248 jobs found

Lead Functional Consultant -Microsoft Contact Center(withDynamicsCustomerService) Where the jobisbased : Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. The candidate will demonstrate deep functional and technical expertise in Microsoft Dynamics365Customer Service, Omnichannel andMicrosoftCCaaS capabilities (Customer Service Voice)and related technologies.We're looking for people who can lead delivery, shape design, and mentor others. Required Skills: End-to-end implementation with D365 Customer Service and Microsoft Contact Center, including Case Management, SLA's,Entitlements, Knowledge Management, CCaaS Dashboards, Agents and Omnichannel (Voice) Deep understanding of Omnichannel for Customer Service - digital messaging, chat, email, WhatsApp, social, secure messaging. Expertise in Unified Routing, workstreams, assignment rules, queues and escalation models. Strong hands-on experience with Customer Service Voice. Designing and configuring: IVRs and call flows ACD routing Voice channels Recordings, compliance and analytics Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Understanding key call centre fundamentals: SLAs, deflection, workforce efficiency, call disposition, escalation structures. Experience configuring Agent Assist, Copilot for CustomerService, summarisation, links, real time transcription & sentiment. Experience in designing or supporting self service automation, including chatbots & IVR bots. Familiarity with Microsoft built in AI Agents within Customer Service & CCaaS (existing and those in preview). Experience across the wider Dynamics ecosystem (Sales, Customer Insights, etc.) is a definite bonus Be a trusted advisor by challenging creatively both internally and externally to drive better solutions and outcomes. Share knowledge with wider teams acknowledging that we are stronger together. Leading a team of functional consultants and mentoring junior members. Driving solution design with a configuration first mindset, escalating to customisation only when required. End to end ownership: workshops, requirements, functional designs, configuration, testing oversight, data migration guidance, integrations and cutover. Strong knowledge of Power Platform components, especially where they enhance Customer Service (Power Automate, Power Apps, Dataverse) Knowledge of when to recommend ProCode vs Low Code solutions. Understanding of Microsoft licensing across Customer Service, Digital Messaging, Voice and Power Platform. Responsibilities: You'll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Customer Service, Omnichannel & Voiceand the Power Platform, from form design to solution management to connectors to integrations. Designing routing models, multi channel workflows, agent experiences, deflection strategies and call flows. Leading workshops, defining business processes, re engineering workflows and capturing requirements clearly. Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes Requirements gathering, writing and evolution through business process identification, analysis and re engineering. Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles. Building Proof of Concepts to demonstrate and articulate solution designs. Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office Pre sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid response writing Creating clear, concise and effective documentation across multiple channels. Using a proactive approach to ensure timescales are met, balancing a hands on approach vs delegating to developers or other team members. Training end users and admins in the use of Dynamics 365 Customer Service and Microsoft Contact Center Environment setup, configuration and Application Lifecycle Management Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines Other tasks as reasonably requested Candidates are expected to have some of the following skills; Lead by example through sharing from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome Remain calm and professional in fast paced environments and feel comfortable calling out concerns and seeking advice when needed Embrace personal growth to yourself and others through learning, achievement and satisfaction Be approachable to provide help, guidance and actively support junior colleagues helping them to uphold standards, manage their workload, ensure quality and cope with challenging situations Embrace a culture of knowledge sharing so that we grow We're also looking for people that fit how we work, which is something like; happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! prepared to travel to client site if required ability to identify and pick up new processes and software platforms quickly ability to work effectively with remote teams in both in the UK and India ability to work flexibly to deliver on time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee's: RealFlexibility Awesome Environment -all of our employee's will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on- and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profit organizations to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognized as a "Great Place to Work" in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build ground breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together . click apply for full job details

Residential Property Solicitor (3+ PQE) Salary: £65,000-£85,000 + bonus Location: Central London Run files end-to-end with real autonomy If you're a Residential Conveyancing Solicitor who enjoys managing matters from instruction through to completion (and you take pride in a smooth client experience), this is a great opportunity in a growing London team. Our client is looking for an experienced solicitor who can handle a busy caseload confidently, build relationships in the local market, and develop with the department as it expands. The Opportunity You'll join a dynamic conveyancing team advising a broad client base, from first-time buyers through to buy-to-let investors. You'll be trusted to run your own files end-to-end, with the support of a collaborative team around you. The firm will also consider candidates interested in a hybrid caseload combining residential and commercial property work. The Work (Residential Conveyancing) You will manage a mixed caseload from start to finish, including: Freehold and leasehold sales and purchases Transfers of equity Re-mortgages Title investigations, reporting, and managing exchange/completion processes Liaising with clients, agents, lenders and solicitors to progress matters efficiently Requirements (What You'll Need) Qualified Solicitor (England & Wales) Minimum 3+ years' PQE with UK residential conveyancing experience (private practice or equivalent) Proven ability to run conveyancing matters end-to-end with appropriate supervision Strong working knowledge of freehold and leasehold transactions Excellent client care and communication skills High attention to detail with a focus on quality and risk management Confidence using a case management system An interest in relationship-building and business development (local connections advantageous, but not essential) Salary & Benefits Salary: £65,000-£85,000 (guide range, dependent on experience) Bonus: Bonus arrangements available (to be agreed) Autonomy to run your own caseload Career progression as the London property team grows Supportive team culture with a focus on high-quality client service Opportunity to broaden your experience (including residential/commercial hybrid work where relevant) Apply / Enquire (Confidential Discussion) For a confidential conversation or to apply, please contact: David Hawthorne-Finch Hawthorne-Finch Talent Solutions Ltd (H-FTS) Email: Send your CV and a short note outlining your PQE, typical caseload (freehold/leasehold/remortgage), and notice period. Confidentiality: All applications and enquiries will be treated in the strictest confidence.

Pay: £30,000.00-£31,000.00 per year + £500 per month commission Job Description: Central Sales Executive - London Salary: £31,000+ Commission £500 pcm Full Time Benefits: 25 days holiday + bank holidays Birthday off, day off for wellness, perkbox, free eye tests, company socials Join a leading serviced office provider with 20 years of experience. We're looking for a proactive Central Sales Executive to manage incoming enquiries, support brokers and Sales Managers, and help grow our business across the UK. What you'll do: Manage sales enquiries and CRM activity Qualify client requirements and promote our services Schedule and support viewings, liaising with Sales Managers and centre teams Build strong relationships with brokers, agents, and clients Support reporting, competitor checks, and promotional activities You'll have: Proven sales experience Excellent customer service and communication skills Ability to manage multiple relationships and work collaboratively CRM and industry software knowledge Perks: Work with a passionate team, enjoy a supportive environment, and help clients and colleagues thrive. Job Types: Full-time, Permanent

Customer Happiness Specialist (London, ON - Remote Role Possible) Discover. Savor. Connect. Welcome to the chef's table. Discover and book unforgettable culinary experiences: hands on cooking classes, private chef meals, guided food tours, wine tastings and team building events in 400+ cities worldwide. With just a few clicks you can line up the perfect occasion, from a date night sushi lesson or anniversary chef's table dinner, to an interactive dinner party with friends, a corporate pasta making challenge, or a flavorful food tour. Wherever you are, we turn moments into delicious memories - effortlessly. In addition to providing customers access to world class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019. Serving both customers and our culinary partners is our top priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners. About the Role The Customer Happiness Specialist plays a key role in supporting Cozymeal's growth by engaging prospective clients while also delivering a high quality support experience throughout the customer journey. In this role, you will connect with inbound leads, understand customer needs, recommend relevant culinary experiences, and guide guests through the booking process while also assisting with customer inquiries, issue resolution and post booking support. Responsibilities Engage and convert inbound and outbound leads via phone, email and messaging, guiding clients from initial inquiry through booking Conduct discovery and provide tailored recommendations by understanding client needs, preferences and event goals Drive bookings and revenue by assisting customers through the purchase process and removing friction in real time Deliver high quality customer support by responding to inquiries, resolving issues and ensuring a seamless pre and post booking experience Own customer communication end to end including follow ups, confirmations and proactive updates Coordinate with chefs and venue partners to confirm availability, secure event details and support successful execution of bookings Support partner (chef/venue) inquiries related to the platform, bookings and operational needs Maintain accurate CRM records including lead status, customer interactions and booking details Collaborate cross functionally with various team members to ensure smooth handoffs and consistent service Identify opportunities to improve conversion and experience quality, sharing insights and feedback with internal teams Requirements 3+ years of experience in inside sales, customer support, or a hybrid sales/service role, with comfort handling phone based interactions Goal oriented and motivated by performance metrics, with the ability to balance conversion targets and customer experience Excellent verbal and written communication skills, with the ability to build rapport and guide customers confidently Strong time management and ability to work independently in a remote/home office environment Highly organized, detail oriented and coachable, with the ability to manage multiple conversations, bookings and follow ups simultaneously Experience with CRM and support tools (e.g., Zendesk, Salesforce or similar) Proficient in Google Workspace and Excel, with the ability to navigate and update systems efficiently Experience in culinary, hospitality, events, travel or marketplace environments Experience as an event manager, travel agent or reservations manager a plus but not required What We Offer A fixed base rate plus high earning potential through commissions The freedom to work remotely from anywhere in the world Unlimited opportunities to grow your role as you deliver results The chance to collaborate with and learn from industry leaders A positive, driven team culture where your achievements are recognized and rewarded Location: London, ON or anywhere in the world. This is a fully remote role and qualified candidates worldwide may apply. If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

Overview Property Valuer - haart Walthamstow haart Estate Agents are looking for amotivated and experienced Property Valuer to join our successful team in Walthamstow! If you're anexperienced Estate Agentready to take the next step in your career, we want to hear from you. In this exciting role, you'll focus ongenerating new and repeat business,winning new instructions, andmarketing properties effectively to buyers. We'll support your success every step of the way withfirst class training, ongoing career development,uncapped earning potential, and acompany car. Take the next step in your property career and join one of the UK's leading estate agency brands today! Benefits of being a Property Valuer at Walthamstow Complete on target earnings of £45,000 per year A 'Start up Salary' payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Data and AI Sales - Financial Services - Vice President - English (INS031057) Data and AI Sales - Financial Services - Vice President - English - INS031057 Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales - Financial Services - Vice President - English The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact's Data and AI led solutions in a prioritized portfolio of accounts. Creating, shaping, and responding to the ever increasing new challenges being faced within one of the specific industry verticals such as BCM/Insurance in support of Genpact's Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact's vision of being a distinguished partner as Clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. A sales professional who has successfully created positive impact through year on year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision makers at new and existing clients by bringing the best of Genpact's domain and technology capabilities to offer a value centric proposition to clients. Responsibilities Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects), and assisting clients think through challenging business opportunities. Demonstrate an understanding of a client's business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients. Proactively create, identify, and develop opportunities for GenAI/AI solutions. Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer facing envisioning sessions/demonstrations, assessments, and workshops. Collaborate with other cross functionals Genpact's team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.). Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts. Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients. Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing. Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services. Experience and comfort carrying a sale, booking, and margin target. Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact. Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business. The ability to clearly articulate the value and benefits of Genpact's digital & transformation solutions in a compelling way to both a business and technical audience. Relevant Industry and Sales experience in one or more of the following: FS,BCM,Insurance. Deep expertise in developing Data and AI solution as part of a multi-Tech, multi-Cloud and SaaS/on-prem package solution stack. Executive presence and prior engagement building relationship with clients at C Suite, EVP, VP and Technical buyers. Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills Deep expertise in one or more specific industry verticals such as FS. Experience in driving front, middle, back office transformation in FS firms will be a BIG plus. Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions. Relevant vertical/proven experience with understanding of business dynamics - especially those based on a foundation of digitalization and GenAI disruption. Good cultural fit - role model in CI2 i.e., curious, incisive, and courageous, on a bedrock of integrity. Good "roll up the sleeves" collaboration attitude to work across Genpact, client teams and Genpact's SaaS partners to bring the greatest possible impact through new ways of working. Technical understanding of full stack AI architecture, integrations, and domain expertise. Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career- Gain hands on experience, world class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.