Hands-on Technical Account Manager role focused on delivery, coordination and data.
The client
£70,000-£80,000
2 days a week in London office
Sponsorship is not being provided
We're working with a not-for-profit, industry-led organisation bringing together major players from financial services, technology and telecommunications to tackle fraud at scale.
Backed by well-known organisations and operating in a highly regulated environment, they run collaborative, data-driven pilot projects with real-world impact.
BENEFITS
- Vitality health insurance
- Life Insurance and income protection
- 28 days' holiday plus UK bank holidays
- Company pension scheme with employer contribution
The role
This is a hands-on Technical Account Manager role focused on delivery, coordination and data.
You'll be the primary operational contact for multiple member organisations, running pilot projects end-to-end: keeping stakeholders engaged, chasing actions, handling incoming datasets, performing basic analysis, and reporting progress clearly and confidently.
It's a role for someone who enjoys ownership, momentum, and getting things over the line.
What You'll Do
- Act as the day-to-day operational contact for external partner organisations
- Run pilot projects from kick-off to close: planning, tracking, chasing actions, managing risks
- Receive, validate, clean and document datasets from multiple parties
- Perform basic analysis and reporting (primarily Excel; SQL/Python/R a plus)
- Produce clear progress updates and insight summaries for senior stakeholders
- Capture feedback and turn learnings into practical recommendations
- Work within data-sharing agreements and UK GDPR requirements
The candidate
- You'll be expected to have several years' experience (typically 6+) in roles such as Technical Account Manager, Customer Success, Implementation, Delivery or Partner Operations
- Strong stakeholder management skills
- Comfortable working with real-world, imperfect data (Excel expertise essential)
- Experience in or with regulated environments (e.g. finance, fintech, telecoms, big tech)
- Highly organised, detail-oriented, and outcomes-focused
- Confident communicating with senior stakeholders
If this sounds like you, then please apply ASAP with your CV to stand the best chance of getting an interview!