Reports to: Head of Business Development
Location: East Devon Business Centre / Hybrid
Full term, permanent
Salary: circa £35,000
Role Purpose
The Business Development Co-ordinator plays a key role in supporting the organisation's growth by identifying and nurturing new business opportunities and providing high-quality operational support to the Head of Business Development. The role focuses on lead generation, CRM management, sales reporting, proposal development, and ensuring a smooth transition from sales to delivery, ensuring consistency, quality, and momentum across business development and marketing activity.
Key Responsibilities
Lead Generation and Pipeline Support
- Identify, research and maintain a pipeline of suspects, prospects and target organisations.
- Lead sourcing, nurturing and qualifying warm leads, ensuring they are effectively prepared and handed over to the Head of Business Development.
- Ensure opportunities progress through Capsule CRM pipeline in a timely and accurate manner.
- Manage the new client onboarding process, introducing delivery contacts and ensuring a clear handover of the Statement of Work to operational teams.
- Support with account management for key clients.
Sales Reporting and CRM Management
- Produce monthly sales reports, including pipeline value, conversion rates, and win/loss analysis.
- Maintain CRM data quality, ensuring accuracy, completeness and consistency of records.
- Actively monitor CRM activity to support forecasting and performance tracking.
Proposals, Bids and Contracts
- Draft proposals on behalf of the Head of Business Development, ensuring quality, consistency and alignment with organisational standards.
- Maintain the Contracts Advance portal, ensuring all documentation and data are current and accurate.
- Maintain and manage the bid pipeline and calendar, ensuring deadlines are met.
- Support and proofread high quality bid responses, proposals and pitch materials.
- Coordinate inputs from service managers and technical teams.
- Maintain a library of standard responses, case studies and evidence.
Marketing & Third-Party Coordination
- Be the main point of contact for third-party suppliers and partners (e.g. marketing agencies) as delegated by the Head of Business Development.
- Provide oversight and approvals on business development related marketing content, ensuring quality, consistency and alignment with strategic priorities.
- Monitor incoming enquiries from marketing activities, triaging and progressing leads.
Sales Materials and Market Insight
- Produce, maintain and continuously improve a portfolio of sales materials, templates and case studies.
- Monitor competitor activity and market trends, providing regular insight and feedback to the Head of Business Development.
Events & External Engagement
- Attend selected events, conferences and networking activities.
- Coordinate logistics for exhibitions, hosted events or briefings.
- Ensure leads and follow ups are captured accurately in the CRM (Capsule).
Reporting & Administration
- Track BD activity and prepare concise reports for the Head of BD.
- Maintain CRM data quality and pipeline accuracy.
Person Specification
- Exceptional written communication skills and attention to detail.
- Strong organisational skills and ability to manage multiple priorities.
- Proactive, solutions focused approach.
- Confident, professional and personable, with the ability to represent Cosmic positively with external stakeholders, partners and at events.
- A proactive self starter, comfortable working independently to progress leads, improve processes, and maintain momentum across multiple workstreams without close supervision.
- Strong judgement around tone, presentation and brand, with the confidence to uphold standards and challenge inconsistencies when needed.
- Able to build rapport quickly and communicate credibly with a wide range of audiences, including senior leaders, partners and funders.
- Experience supporting bids, proposals or marketing activity
- Familiarity with CRM systems
- Basic design/content tools (e.g. Canva)
- Experience in a purpose led or service based organisation
Why Join Cosmic?
At Cosmic, our vision is a world where everyone can use digital to succeed.
Our purpose is to inspire and empower people, businesses and communities to confidently use digital, by providing the insight, services and skills needed to thrive.
By joining Cosmic, you'll be part of a purpose driven organisation with a strong reputation for social impact, collaboration and quality. You'll work alongside passionate colleagues who care deeply about making a difference - and who value professionalism, integrity and continuous learning.
We're looking for someone who not only has the skills for the role, but genuinely cares about our mission and wants to contribute to long term, meaningful impact.
Benefits include:
- Additional annual leave entitlement, plus public holidays (pro rated for part time roles)
- Company pension scheme
- Cycle to Work scheme
- Health and wellbeing programme, supporting both physical and mental wellbeing
- Occupational sick pay, in line with company policy
We also offer flexible working arrangements where possible and a supportive, values led culture that encourages learning, collaboration and growth.