Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role: We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities: Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For: Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Apr 02, 2026
Full time
Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role: We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities: Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For: Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role: We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities: Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For: Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Apr 02, 2026
Full time
Are you an ex-Prison Officer looking for a rewarding role in education? Do you have the resilience, patience, and understanding to support young people with challenging behaviours? If so, we want you to join our team! About the Role: We are seeking a dedicated and experienced individual to join our SEMH (Social, Emotional, and Mental Health) school. This role is ideal for an ex-Prison Officer who is ready to bring their skills in managing difficult situations into a positive, nurturing environment. You will be working with students who are unable to access mainstream schools due to their SEMH needs, helping them overcome barriers to learning and behaviour. Key Responsibilities: Student Behaviour Support: Manage and de-escalate challenging behaviour in a calm and professional manner. Mentoring: Build strong, trusting relationships with students, providing guidance and support for their social and emotional development. Safeguarding: Ensure the safety and well-being of all students by adhering to school policies and procedures. Classroom Assistance: Work closely with teachers to support the learning and engagement of students in lessons. Interventions: Implement personalised behaviour support plans and targeted interventions to help students manage their emotions. Team Collaboration: Work as part of a multidisciplinary team, including teachers, SENCOs, and mental health professionals, to ensure the best outcomes for students. What We're Looking For: Experience as a Prison Officer or in a similarly challenging environment. Strong behaviour management skills and the ability to stay calm under pressure. Empathy, patience, and a non-judgemental approach when working with students with complex needs. A passion for helping young people with SEMH challenges achieve their potential. Ability to work collaboratively with a team and maintain a flexible, proactive attitude. A commitment to safeguarding and promoting the welfare of children and young people. Why Join Protocol Education? Supportive Environment - Ongoing training, CPD, and the backing of a strong team committed to the well being of staff. Impactful Work - Make a meaningful difference in the lives of students with SEMH needs, helping them overcome barriers to learning and personal growth. Dedicated Consultant - You will have a dedicated consultant with experience in the field themselves to support and work alongside you. Educator Events - Termly Coffee Mornings hosted by your local branch, Educator Recognition Awards, CPD Training Courses. Please only apply if you have the right to work in the UK. If you feel you are the ideal candidate for this role - please apply now. Or if you wish to discuss this role, please contact Alanna on or email All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
Apr 01, 2026
Contractor
PURPOSE OF JOB Housing Resettlement Officer Housing Resettlement Officer To act as a caseworker for housing applicants owed the main housing duty, providing advice guidance and assistance on the range of options available to resolve their housing problems and enable move on from temporary accommodation into settled accommodation. Housing Resettlement Officer To assess suitability on homeless applications carrying out investigations into areas of suitability and reach decisions within the framework of the Housing Act 1996 Part VII (Homelessness). Providing accurate and appropriate advice by assessing the support needs of clients and updating personalised housing plans. Refer cases to other sources of assistance where appropriate e.g. social care and health lettings agencies community and voluntary advice organisations. Assist in the council's reduction of temporary accommodation expenditure by ensuring that all avenues for temporary accommodation arrangements are explored. To work from our Community Hub in Central Maidstone, Trinity. MAIN ACCOUNTABILITES Housing Resettlement Officer To provide a dedicated and empathetic service to clients owed the main housing duty; assessing their housing and support needs; and to explore the appropriate interventions to remove the barriers to enable access suitable alternative accommodation. To have a comprehensive knowledge of all homelessness legislation, in particular Part 7 of the Housing Act 1996 (as amended) and the Homelessness Code of Guidance; as well as welfare benefits and social care knowledge. To assess and interview clients, including conducting home visits, in line with the Councils' statutory duties and relevant case law. To carry a caseload of homelessness main housing duty cases and develop, update and review Personalised Housing Plans for customers. This Plan will ensure that homelessness is relieved through active engagement with council and private sector services. To advise clients on full range of options to solve their housing problem, including registering on the Council's Housing Register, private renting, mortgage advice, supported accommodation options and shared ownership. To liaise with landlords to remove the barriers of move on including helping to resolve rent arrears, agreeing repayment plans, and offering incentives such as rent in advance and 6 months tenancy sustainment to secure private rented accommodation. To carry out income and expenditure assessments in order to access affordable housing option and affordability for move on accommodation To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments mutual exchange, debt and rent arrears advice and HB support. To have a full clean UK driving licence in order to conduct home visits at the client's home, prison, hostels, hospital or other locations as may be necessary. To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant's local connection lies elsewhere. To ensure full and accurate records of all clients, all advice and support provided. To maintain accurate written and computer records, reports, & other monitoring information as required in connection with the various duties undertaken. To develop effective working relationships with colleagues within Maidstone Borough Council, external bodies, service users, landlords as well as voluntary and other housing organisations. To deal with enquiries and correspondence from clients and their advocates, including solicitors, councillors, MPs, and other housing providers, in line with the Council's corporate response times. To assist with identifying households for nomination into direct lets, assessing suitability and recording this on their case. To complete administrative tasks related to the post as required.
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Apr 01, 2026
Full time
JOB 791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Experienced Prison Delegated Social Worker within the HMP Cookham Wood Team to work full time based in Medway. The salary for this permanent Experienced Prison Delegated Social Worker job is up to £44,567 per annum. Main duties: Provide expert safeguarding advice and guidance to Senior Managers within the setting. Advise Senior YCS Managers on all Child Protection issues, both legal as well as practice issues. Assist in the development and updating of children's safeguarding policies and procedures within the establishment including for children visiting the establishment. Attendance at meetings relevant to the area of work including YOI Safeguarding Meetings and Resettlement Planning and Review Meetings and LAC Meetings for those children and young people with whom the dedicated social workers may be actively involved. Social Workers will prioritise children in most ned and support resettlement practitioners with all others. Develop links vis the Resettlement Practitioners and home YOTs with relevant partnership working e.g. Local Authorities, Police, Health, Probation to ensure clarity of roles and responsibilities and to secure the best outcomes for children and young people. Develop and maintain effective links between establishment and Local Authorities both home and host in liaison with the Resettlement Practitioners and YOT. In doing so work in conjunction with Independent Reviewing Officers (IROs) to ensure that Local Authorities meet their responsibilities towards children in custody and at release. Promote a child-first approach and share professional knowledge to all staff working within the YOI, in training and in support of ensuring that the needs rights and entitlements of Looked After Children and Care Leavers are considered as defined in legislation and regulation. To participate in supervision and one to one Performance Development Reviews and contribute to the identification of own and team development needs. At the discretion of the Head of Service and/or Manager, such other activities as may from time-to-time be required to ensure the needs of the service are met. Requirements of this Experienced Prison Delegated Social Worker job: Social work qualification with registration with Social Work England. Experience in managing social work caseloads and supervising others. Experience in working with adults in a social care context. Experience of community and/or group work. Knowledge of adult health and social care systems, agencies, and relevant legislation. Contact: This Experienced Prison Delegated Social Worker job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two-time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Work with Purpose: Transfer your Skills to a Career in the Prison service Our Prison Officers join us from a wide range of backgrounds - including customer service, administration, retail and hospitality, warehousing and logistics, health and social care, manufacturing, trades, operations and supervision, security, education and more. What you've done before doesn't matter as much as how you work. We're focused on transferable skills and behaviours such as strong communication, teamwork, resilience, patience, good time management, and the ability to de-escalate challenging situations. A commitment to customer service and upholding health and safety standards is key - the rest you'll learn through our comprehensive 10-week training course and the ongoing support of experienced colleagues. Day to day, you'll be involved in: Supervising prisoners across all aspects of prison wing activity Overseeing work and education programmes and encouraging participation Managing operational duties such as headcounts, cell searching, security and administrative processes Supporting and managing prisoners who may be at risk of self-harm As a Prison Officer, you'll be at the forefront of ensuring the health, safety and wellbeing of everyone in your care. It's a role where your contribution genuinely counts, as you help provide structure, encourage positive choices, and support prisoners on their journey towards rehabilitation. We operate 24/7, all year round, so you'll work a rota covering days, evenings, weekends, nights and bank holidays. We understand the importance of work-life balance and operate a rota system that provides structure and flexibility, helping you plan meaningful time off to do the things you enjoy. What's in it for you? Your starting annual salary will be £28,187 increasing to £29,271 after 12 months and increasing again to £33,337 after three years' service. We're fully committed to supporting you through a nationally-recognised qualification for Prison Custody Officers: PCO Portfolio or PCO apprenticeship. This typically takes 12-18 months and - as soon as either is successfully completed - will increase your salary to £32,288. We also offer: Opportunity to earn approximately £37,800 including overtime (when available; this is based on an average of 4 hours per week) Clear career development pathways for you to transition quickly into operational management positions, with base salaries ranging from £37,000 to £42,000 Free parking on site, free use of the gym and free food on shift Pension scheme Health and wellbeing benefits Reward and recognition scheme Discounts including cinema, retail, dining, leisure centre memberships, mobile phone plans and more Option to apply for a Blue Light discount card Your recruitment journey: You'll be invited to complete an online assessment If successful, you'll attend a virtual competency-based interview, along with Maths and English assessments Once passed, you'll be invited to HMP Fosse Way for a Welcome Briefing about the prison and the role, a group session, a mobility assessment, and a guided visit around the prison After successfully completing the assessment process, you'll attend a 10-week, paid Initial Training Course (ITC) at the prison (100% attendance is required), which includes eight weeks of classroom-based training, two weeks of on-the-job shadowing to experience the role first-hand, completion of a Diploma in Custodial Care, First Aid training, and Control and Restraint training, ensuring you have all the skills you need. Why Serco? A place you can make an impact: You'll be key to ensuring the health, safety and wellbeing of prisoners, colleagues, and visitors, and play a vital role in reducing reoffending rates. A place you can count on: This role offers a huge amount of variety and opportunity, with the chance to progress into operations management or specialist services such as Psychology, Education, Health, or the Animal Unit - as well as opportunities in our wider business! A place for you: You'll be part of a diverse and supportive team, with comprehensive training, guidance and advice from friendly, experienced colleagues. Travel Please note that this position is based at HMP Fosse Way in Leicester, which has limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30-mile radius of the site to maintain punctuality, work-life balance, and job satisfaction. Employment Checks and Right to Work This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You'll be required to provide five years of employment and education history as part of these checks. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules. Candidates who already have a valid right to work in the UK through an existing visa must meet the following minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year, as the vetting process requires a counter-signatory from a recognised professional who has known you for that period. Ready to impact a better future? Apply today.
Mar 24, 2026
Full time
Work with Purpose: Transfer your Skills to a Career in the Prison service Our Prison Officers join us from a wide range of backgrounds - including customer service, administration, retail and hospitality, warehousing and logistics, health and social care, manufacturing, trades, operations and supervision, security, education and more. What you've done before doesn't matter as much as how you work. We're focused on transferable skills and behaviours such as strong communication, teamwork, resilience, patience, good time management, and the ability to de-escalate challenging situations. A commitment to customer service and upholding health and safety standards is key - the rest you'll learn through our comprehensive 10-week training course and the ongoing support of experienced colleagues. Day to day, you'll be involved in: Supervising prisoners across all aspects of prison wing activity Overseeing work and education programmes and encouraging participation Managing operational duties such as headcounts, cell searching, security and administrative processes Supporting and managing prisoners who may be at risk of self-harm As a Prison Officer, you'll be at the forefront of ensuring the health, safety and wellbeing of everyone in your care. It's a role where your contribution genuinely counts, as you help provide structure, encourage positive choices, and support prisoners on their journey towards rehabilitation. We operate 24/7, all year round, so you'll work a rota covering days, evenings, weekends, nights and bank holidays. We understand the importance of work-life balance and operate a rota system that provides structure and flexibility, helping you plan meaningful time off to do the things you enjoy. What's in it for you? Your starting annual salary will be £28,187 increasing to £29,271 after 12 months and increasing again to £33,337 after three years' service. We're fully committed to supporting you through a nationally-recognised qualification for Prison Custody Officers: PCO Portfolio or PCO apprenticeship. This typically takes 12-18 months and - as soon as either is successfully completed - will increase your salary to £32,288. We also offer: Opportunity to earn approximately £37,800 including overtime (when available; this is based on an average of 4 hours per week) Clear career development pathways for you to transition quickly into operational management positions, with base salaries ranging from £37,000 to £42,000 Free parking on site, free use of the gym and free food on shift Pension scheme Health and wellbeing benefits Reward and recognition scheme Discounts including cinema, retail, dining, leisure centre memberships, mobile phone plans and more Option to apply for a Blue Light discount card Your recruitment journey: You'll be invited to complete an online assessment If successful, you'll attend a virtual competency-based interview, along with Maths and English assessments Once passed, you'll be invited to HMP Fosse Way for a Welcome Briefing about the prison and the role, a group session, a mobility assessment, and a guided visit around the prison After successfully completing the assessment process, you'll attend a 10-week, paid Initial Training Course (ITC) at the prison (100% attendance is required), which includes eight weeks of classroom-based training, two weeks of on-the-job shadowing to experience the role first-hand, completion of a Diploma in Custodial Care, First Aid training, and Control and Restraint training, ensuring you have all the skills you need. Why Serco? A place you can make an impact: You'll be key to ensuring the health, safety and wellbeing of prisoners, colleagues, and visitors, and play a vital role in reducing reoffending rates. A place you can count on: This role offers a huge amount of variety and opportunity, with the chance to progress into operations management or specialist services such as Psychology, Education, Health, or the Animal Unit - as well as opportunities in our wider business! A place for you: You'll be part of a diverse and supportive team, with comprehensive training, guidance and advice from friendly, experienced colleagues. Travel Please note that this position is based at HMP Fosse Way in Leicester, which has limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30-mile radius of the site to maintain punctuality, work-life balance, and job satisfaction. Employment Checks and Right to Work This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You'll be required to provide five years of employment and education history as part of these checks. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules. Candidates who already have a valid right to work in the UK through an existing visa must meet the following minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year, as the vetting process requires a counter-signatory from a recognised professional who has known you for that period. Ready to impact a better future? Apply today.
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Mar 17, 2026
Full time
Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Administration Officer Location: HMP Grendon Springhill - HP18 0TL Salary: 28,853.57 Contract: Permanent - Full Time Monday-Friday - 39 hours We are seeking a dedicated Administration Officer to join our team at HMP Grendon Springhill. HMP Grendon is a Category B training prison, while HMP Springhill is a Category D open prison, and they are jointly managed and maintained by the same facilities team. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Grendon Springhill runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Administration Officer with a combination of: - Experience in using a variety of IT systems including CAFM - Experience in a busy office environment - Experience of working without supervision - Knowledge of IT systems - Up to date First Aid qualification - Administrative experience If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Mar 11, 2026
Full time
Administration Officer Location: HMP Grendon Springhill - HP18 0TL Salary: 28,853.57 Contract: Permanent - Full Time Monday-Friday - 39 hours We are seeking a dedicated Administration Officer to join our team at HMP Grendon Springhill. HMP Grendon is a Category B training prison, while HMP Springhill is a Category D open prison, and they are jointly managed and maintained by the same facilities team. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Grendon Springhill runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Administration Officer with a combination of: - Experience in using a variety of IT systems including CAFM - Experience in a busy office environment - Experience of working without supervision - Knowledge of IT systems - Up to date First Aid qualification - Administrative experience If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company