Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Apr 04, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Multi-Site Property Accommodation Manager Coventry Permanent We are currently seeking an experienced Multi-Site Property Accommodation Manager to oversee a portfolio of student and residential accommodation across Coventry. This is an exciting opportunity to join a fast-paced and growing organisation where you will play a key role in driving operational excellence, strong commercial performance, an click apply for full job details
Apr 04, 2026
Full time
Multi-Site Property Accommodation Manager Coventry Permanent We are currently seeking an experienced Multi-Site Property Accommodation Manager to oversee a portfolio of student and residential accommodation across Coventry. This is an exciting opportunity to join a fast-paced and growing organisation where you will play a key role in driving operational excellence, strong commercial performance, an click apply for full job details
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Apr 04, 2026
Full time
Area Manager Up to 70,000 + Car, Bonus & Benefits Our client, a leading organisation within the retail sector, is seeking an Area Manager to oversee a portfolio of stores. This role is ideal for an experienced multi-site retail leader who thrives in a fast-paced environment and is passionate about driving performance, developing people, and delivering outstanding commercial results. Area Manager Role Overview The Area Manager will be responsible for leading and inspiring store teams to achieve sales, service, and operational excellence across their area. The successful candidate will play a key role in maximising profitability, maintaining brand standards, and building a strong culture of collaboration and performance. Area Manager Responsibilities Lead, coach, and develop Store Managers and their teams to deliver strong commercial and operational outcomes. Drive sales and profitability through effective business planning, performance management, and execution. Ensure consistent delivery of exceptional customer service and compliance with brand and operational standards. Partner with internal stakeholders to optimise people, product, and operational opportunities. Foster an inclusive, positive, and high-performing culture that supports engagement and continuous improvement. Identify and develop internal talent to create a strong pipeline for future growth. Support recruitment, onboarding, and retention of high-calibre team members. Proven track record in multi-site retail management, ideally within a well-known or fast-paced brand. Strong leadership, coaching, and people development skills. Commercially astute with a focus on delivering results through operational excellence. Strategic and adaptable, with the ability to balance people and performance priorities. Full driving licence and flexibility to travel within the area. What's on Offer Competitive salary up to 70,000 Company car, bonus, and comprehensive benefits package Opportunity to lead a diverse area portfolio and make a measurable impact on business success. Access to leadership development programmes and involvement in projects and strategic initiatives. Zachary Daniels is a specialist recruitment consultancy operating nationally and internationally across: Retail Operations Buying Merchandising Ecommerce HR Finance Property Marketing Supply Chain Senior Appointments BBBH34735
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 04, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
A renowned property management company in Hampstead seeks an experienced General Manager for a prestigious development. You will oversee all aspects of operational management, ensuring luxury living and exceptional service. Your leadership will be vital in mentoring onsite teams, collaborating with vendors, and ensuring health & safety compliance while creating a welcoming environment for residents. Interested candidates should possess strategic leadership skills and a strong background in residential property management.
Apr 04, 2026
Full time
A renowned property management company in Hampstead seeks an experienced General Manager for a prestigious development. You will oversee all aspects of operational management, ensuring luxury living and exceptional service. Your leadership will be vital in mentoring onsite teams, collaborating with vendors, and ensuring health & safety compliance while creating a welcoming environment for residents. Interested candidates should possess strategic leadership skills and a strong background in residential property management.
A well-established property management company is looking to appoint an Head of Block Management to support the leadership of the wider business. This role sits within a senior management team responsible for large residential developments across London, including complex estates and high-rise buildings. The successful candidate will oversee operational delivery while leading a team of property managers and supporting continued growth of the portfolio. Responsibilities Leadership and development of assistant property managers, property managers and senior Property Managers Oversight of complex residential developments and multi-schedule portfolios Management of service charge budgets and financial performance Working closely with developer clients and senior stakeholders Oversight of compliance, building safety and estate operations Supporting recruitment and team development as the portfolio grows Involvement in tender opportunities and operational planning Experience required Residential block management or estate management background Experience leading property management teams Exposure to large or complex residential developments Strong client and stakeholder management skills Strong operational understanding of service charge, compliance and estate management This is a senior role suited to someone currently operating at a senior property manager, regional manager, or head of property level looking to step into a broader leadership position.
Apr 04, 2026
Full time
A well-established property management company is looking to appoint an Head of Block Management to support the leadership of the wider business. This role sits within a senior management team responsible for large residential developments across London, including complex estates and high-rise buildings. The successful candidate will oversee operational delivery while leading a team of property managers and supporting continued growth of the portfolio. Responsibilities Leadership and development of assistant property managers, property managers and senior Property Managers Oversight of complex residential developments and multi-schedule portfolios Management of service charge budgets and financial performance Working closely with developer clients and senior stakeholders Oversight of compliance, building safety and estate operations Supporting recruitment and team development as the portfolio grows Involvement in tender opportunities and operational planning Experience required Residential block management or estate management background Experience leading property management teams Exposure to large or complex residential developments Strong client and stakeholder management skills Strong operational understanding of service charge, compliance and estate management This is a senior role suited to someone currently operating at a senior property manager, regional manager, or head of property level looking to step into a broader leadership position.
Job Title: Head of Property Management Location: Hybrid, with regular travel across all sites Department: Properties & Interior Working Pattern: Monday-Friday Reports to: COO Direct Reports: Facilities Manager, Property Development Assistant, Lead Interior Architect, Property Design Standards Manager Indirect Reports: Interior Designer, Interiors Assistant, Interiors Administrator, Driver About the business We are boutique hoteliers with decades of experience and an unwavering commitment to doing the little things brilliantly. Our award-winning hotels span Hampshire, Somerset, Dorset, Devon, Kent, Cornwall, Sussex, and Gloucestershire. We describe ourselves as restaurants with rooms, with our Kitchen Gardens at the heart of everything we do. Our purpose is to shape the future of caring, considered hospitality - and that begins with our people. Role Purpose The Head of Property Management leads the planning, execution, and delivery of all construction, development, refurbishment, and CAPEX projects across both new and existing properties. Acting as the group's senior project lead, this role works closely with external consultants, contractors, and trades to ensure projects are delivered on time, within budget, and to the highest standards. You will oversee the internal Interior Design function, providing leadership to the Interior Architect and wider design team, ensuring all properties reflect our brand identity and operational needs. As the key link between stakeholders and the Senior Leadership Team, you will champion best practice in property development, design, and functionality. Close collaboration with the Brand & Marketing Director is essential to maintaining the distinctive aesthetic that underpins our commercial success. Key Responsibilities Project Management Lead end-to-end delivery of new-build developments and CAPEX projects across the estate, working in partnership with external construction consultants. Manage project expenditure, ensuring delivery within agreed budgets, timelines, and quality standards. Guide the business through all phases of development - from concept design to handover - ensuring clear communication and stakeholder alignment at every stage. Oversee operational readiness for new sites, coordinating with Operational Managers to ensure seamless openings. Maintain strong relationships with contractors, suppliers, and consultants, reporting progress and highlighting risks or delays. Design & Development Lead architectural design coordination in partnership with the Interior Architect, ensuring alignment between design intent and construction delivery. Ensure all building designs, refurbishments, and interior layouts reflect the brand's identity, aesthetic, and functional requirements. Support and develop the in-house interior design team to create innovative, practical, and brand-aligned concepts. Oversee sourcing, maintenance, and refurbishment of FF&E and amenities, continually improving processes as the portfolio grows. Ensure regular hotel audits take place, with issues addressed promptly to maintain property and brand standards. Manage the interior design warehouse, ensuring it is fit for purpose with appropriate stock control and security. Ensure compliance with all health & safety, accessibility, and regulatory requirements. Operations Work closely with the Facilities Manager to coordinate maintenance schedules alongside major projects. Partner with the COO and Hotel Directors to understand operational requirements for new developments and refurbishments. Minimise operational disruption during works, maintaining a strong focus on guest experience and commercial performance. Leadership & Collaboration Provide project leadership across all functions for development and CAPEX initiatives. Offer day-to-day management and strategic direction to the interiors and design team. Collaborate with operations, finance, and senior leadership to ensure project outcomes support business objectives. Develop and manage project budgets and timelines in partnership with finance. Maintain oversight of project scope, ensuring delivery within agreed parameters. Champion 'The Million Details' - recognising the commercial impact of exceptional design and execution. Continuously seek improvements in cost efficiency, time management, and operational effectiveness as the group expands. Skills & Experience Proven project management experience within the hospitality sector. Strong understanding of architectural design and coordination. Extensive experience delivering new site openings from construction through to operational launch. Demonstrated leadership experience managing multidisciplinary teams. Knowledge of interior design, construction processes, and building regulations. Excellent budgeting, planning, and stakeholder management capabilities. Ability to manage multiple complex projects simultaneously while maintaining exceptional attention to detail. Interested? Click apply now! Alternatively send your CV to or for more information call Aaron on
Apr 03, 2026
Full time
Job Title: Head of Property Management Location: Hybrid, with regular travel across all sites Department: Properties & Interior Working Pattern: Monday-Friday Reports to: COO Direct Reports: Facilities Manager, Property Development Assistant, Lead Interior Architect, Property Design Standards Manager Indirect Reports: Interior Designer, Interiors Assistant, Interiors Administrator, Driver About the business We are boutique hoteliers with decades of experience and an unwavering commitment to doing the little things brilliantly. Our award-winning hotels span Hampshire, Somerset, Dorset, Devon, Kent, Cornwall, Sussex, and Gloucestershire. We describe ourselves as restaurants with rooms, with our Kitchen Gardens at the heart of everything we do. Our purpose is to shape the future of caring, considered hospitality - and that begins with our people. Role Purpose The Head of Property Management leads the planning, execution, and delivery of all construction, development, refurbishment, and CAPEX projects across both new and existing properties. Acting as the group's senior project lead, this role works closely with external consultants, contractors, and trades to ensure projects are delivered on time, within budget, and to the highest standards. You will oversee the internal Interior Design function, providing leadership to the Interior Architect and wider design team, ensuring all properties reflect our brand identity and operational needs. As the key link between stakeholders and the Senior Leadership Team, you will champion best practice in property development, design, and functionality. Close collaboration with the Brand & Marketing Director is essential to maintaining the distinctive aesthetic that underpins our commercial success. Key Responsibilities Project Management Lead end-to-end delivery of new-build developments and CAPEX projects across the estate, working in partnership with external construction consultants. Manage project expenditure, ensuring delivery within agreed budgets, timelines, and quality standards. Guide the business through all phases of development - from concept design to handover - ensuring clear communication and stakeholder alignment at every stage. Oversee operational readiness for new sites, coordinating with Operational Managers to ensure seamless openings. Maintain strong relationships with contractors, suppliers, and consultants, reporting progress and highlighting risks or delays. Design & Development Lead architectural design coordination in partnership with the Interior Architect, ensuring alignment between design intent and construction delivery. Ensure all building designs, refurbishments, and interior layouts reflect the brand's identity, aesthetic, and functional requirements. Support and develop the in-house interior design team to create innovative, practical, and brand-aligned concepts. Oversee sourcing, maintenance, and refurbishment of FF&E and amenities, continually improving processes as the portfolio grows. Ensure regular hotel audits take place, with issues addressed promptly to maintain property and brand standards. Manage the interior design warehouse, ensuring it is fit for purpose with appropriate stock control and security. Ensure compliance with all health & safety, accessibility, and regulatory requirements. Operations Work closely with the Facilities Manager to coordinate maintenance schedules alongside major projects. Partner with the COO and Hotel Directors to understand operational requirements for new developments and refurbishments. Minimise operational disruption during works, maintaining a strong focus on guest experience and commercial performance. Leadership & Collaboration Provide project leadership across all functions for development and CAPEX initiatives. Offer day-to-day management and strategic direction to the interiors and design team. Collaborate with operations, finance, and senior leadership to ensure project outcomes support business objectives. Develop and manage project budgets and timelines in partnership with finance. Maintain oversight of project scope, ensuring delivery within agreed parameters. Champion 'The Million Details' - recognising the commercial impact of exceptional design and execution. Continuously seek improvements in cost efficiency, time management, and operational effectiveness as the group expands. Skills & Experience Proven project management experience within the hospitality sector. Strong understanding of architectural design and coordination. Extensive experience delivering new site openings from construction through to operational launch. Demonstrated leadership experience managing multidisciplinary teams. Knowledge of interior design, construction processes, and building regulations. Excellent budgeting, planning, and stakeholder management capabilities. Ability to manage multiple complex projects simultaneously while maintaining exceptional attention to detail. Interested? Click apply now! Alternatively send your CV to or for more information call Aaron on
LOCATION: LONDON DESIGNER OUTLET SHIFT PATTERN: 5 working days (2 Rest Days), 40 hours per week SALARY: £41,213 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment . We're here to help! ROLE OVERVIEW AND PURPOSE KEY RESPONSIBILITIES Mechanically biased tradesperson based on site, working as part of the Maintenance Team within a retail property environment. Carry out planned preventative maintenance (PPM) and reactive maintenance tasks as instructed by the Maintenance Manager. Maintenance, fault finding, testing, and minor installation works on mechanical plant and systems including (but not limited to): HVAC systems AHUs and FCUs Pumps, valves, motors, and fans Hot and cold-water systems Basic plumbing and pipework Undertake non-specialist building fabric maintenance tasks as required in support of the wider maintenance team. Complete and close PPM and reactive tasks accurately on the site computerised maintenance management system (CMMS). Ensure engineering standards are maintained to maximise operational effectiveness, plant reliability, and system performance. Ensure all company, site, quality assurance, and Health & Safety procedures are adhered to at all times. Maintain accurate site records and documentation for all works undertaken. Inspect the condition of mechanical services and proactively respond to defects, breakdowns, and callouts as required. Attend site emergencies and support out-of-hours call-outs when required. Work safely within plant rooms, confined spaces, and at height using access equipment and ladders (training and PPE provided). Maintain all company-issued tools, equipment, and PPE in safe and serviceable condition. Demonstrate a proactive, flexible, and positive approach to supporting the success of the LDO contract. Carry out any other reasonable duties as requested by management, which may include supporting site security or resilience activities. REQUIRED SKILLS AND EXPERIENCE Recognised mechanical qualification (NVQ Level 2/3, City & Guilds, or equivalent) Time-served apprenticeship or equivalent mechanical training Demonstrable experience in HVAC and mechanical building services Awareness of basic electrical systems and safe isolation procedures Sound knowledge of Health & Safety legislation and safe systems of work Strong fault-finding and problem-solving skills Customer-focused approach within a live retail environment Good written and verbal communication skills Comfortable working both independently and as part of a team Able to work unsupervised and manage workload effectively Flexible and adaptable attitude to changing operational demands DESIRABLE HVAC specific training and certifications Plumbing qualifications Experience working within retail, leisure, or commercial environments IPAF / PASMA Knowledge of Building Management Systems (BMS) Competent use of Microsoft Office and maintenance software Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 03, 2026
Full time
LOCATION: LONDON DESIGNER OUTLET SHIFT PATTERN: 5 working days (2 Rest Days), 40 hours per week SALARY: £41,213 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment . We're here to help! ROLE OVERVIEW AND PURPOSE KEY RESPONSIBILITIES Mechanically biased tradesperson based on site, working as part of the Maintenance Team within a retail property environment. Carry out planned preventative maintenance (PPM) and reactive maintenance tasks as instructed by the Maintenance Manager. Maintenance, fault finding, testing, and minor installation works on mechanical plant and systems including (but not limited to): HVAC systems AHUs and FCUs Pumps, valves, motors, and fans Hot and cold-water systems Basic plumbing and pipework Undertake non-specialist building fabric maintenance tasks as required in support of the wider maintenance team. Complete and close PPM and reactive tasks accurately on the site computerised maintenance management system (CMMS). Ensure engineering standards are maintained to maximise operational effectiveness, plant reliability, and system performance. Ensure all company, site, quality assurance, and Health & Safety procedures are adhered to at all times. Maintain accurate site records and documentation for all works undertaken. Inspect the condition of mechanical services and proactively respond to defects, breakdowns, and callouts as required. Attend site emergencies and support out-of-hours call-outs when required. Work safely within plant rooms, confined spaces, and at height using access equipment and ladders (training and PPE provided). Maintain all company-issued tools, equipment, and PPE in safe and serviceable condition. Demonstrate a proactive, flexible, and positive approach to supporting the success of the LDO contract. Carry out any other reasonable duties as requested by management, which may include supporting site security or resilience activities. REQUIRED SKILLS AND EXPERIENCE Recognised mechanical qualification (NVQ Level 2/3, City & Guilds, or equivalent) Time-served apprenticeship or equivalent mechanical training Demonstrable experience in HVAC and mechanical building services Awareness of basic electrical systems and safe isolation procedures Sound knowledge of Health & Safety legislation and safe systems of work Strong fault-finding and problem-solving skills Customer-focused approach within a live retail environment Good written and verbal communication skills Comfortable working both independently and as part of a team Able to work unsupervised and manage workload effectively Flexible and adaptable attitude to changing operational demands DESIRABLE HVAC specific training and certifications Plumbing qualifications Experience working within retail, leisure, or commercial environments IPAF / PASMA Knowledge of Building Management Systems (BMS) Competent use of Microsoft Office and maintenance software Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Apr 03, 2026
Full time
Lead an iconic, upscale hotel at the heart of Liverpool s world class waterfront event campus. Are you an inspirational hotel leader with the vision, commercial drive and ambition to elevate one of Liverpool s flagship hotels to even greater heights? The hotel part of the globally recognised brand and operated by our award winning client s event campus is seeking a dynamic, strategic and people focused General Manager to shape the next exciting chapter of their 4 star, 216 bedroom property. This is far from a steady state role. It s a high profile, high impact leadership opportunity where your decisions will directly influence guest experience, commercial performance, team culture and the hotel s prominent position within a thriving city hospitality scene. What You ll Lead As General Manager, you will drive: Exceptional guest experiences that keep the hotel front of mind for business, leisure and international travellers. Commercial performance and revenue growth, strengthening our client s position in a competitive market. Service excellence and brand reputation, ensuring every stay reflects the quality synonymous with the hotel. You ll also steer several upcoming strategic projects, including: Major refurbishments planned for 2026 and 2028. Capital investment initiatives. Innovative service enhancements that will elevate the guest journey even further. This is your opportunity to shape the future of a highly successful hotel. Who Our Client Is Looking For You are an experienced General Manager, or a senior hotel leader ready for that next step, ideally having a background in upscale or lifestyle hospitality. You combine operational excellence with sharp commercial acumen and have a track record of delivering strong financial, guest satisfaction and brand performance metrics. They re looking for someone who brings: Strategic leadership experience, including planning, budgeting and business growth. Outstanding people leadership, fostering a high performing, motivated and engaged team. Operational rigor, ensuring compliance, safety, governance and asset protection. Commercial edge, with the ability to identify revenue opportunities and drive sustained performance. A Role at the Heart of a Major Events Ecosystem You will work closely with the Chief Operating Officer, as well as brand partners, city stakeholders and executive leaders across the campus. Building strong client relationships within our client s vibrant events programme will be essential to your success. This is a rare opportunity to lead an established, respected, high performing hotel in one of the UK s most exciting visitor destinations, while shaping its evolution and driving its continued success. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form with a covering letter as soon as possible. Closing Date: 2nd of April 2026 Interview Dates: These will be held between 7th and 17th of April 2026 Equality, Diversity and Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
A Food & Beverage Manager is required for one of North Wales' most striking and recognisable luxury properties, set in a spectacular coastal location. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This is a truly unique destination - an stunning property renowned for its romance, character and dramatic setting. The hotel is a highly sought-after wedding and events venue, hosting a large number of bespoke celebrations, private functions and large-scale events throughout the year, alongside a busy food and beverage operation. This is a heavily events-focused role, ideal for an experienced Food & Beverage Manager with a strong background in weddings, banqueting and high-end events, who thrives on organisation, coordination and delivering flawless guest experiences. What's on offer: Live in available if required Competitive salary package A senior leadership role within an iconic destination hotel The opportunity to lead a busy, varied and events-driven operation A hands on role with real autonomy and responsibility Career development within a growing hospitality business The successful candidate will oversee all food and beverage outlets as well as the planning and execution of weddings and events, working closely with the events, kitchen and operations teams to ensure every occasion is delivered to the highest standard. As Food & Beverage Manager you will: Lead all food and beverage operations across the hotel Take ownership of weddings, banqueting and events delivery Coordinate large-scale functions, from planning through to execution Manage, train and motivate a multi outlet front of house team Ensure exceptional service standards across both events and day to day trading Work closely with the kitchen and events teams to deliver seamless experiences Maintain strong operational controls, staffing levels and service consistency This role would suit a Food & Beverage Manager with proven events and weddings experience, looking for a flagship position within a truly unforgettable setting. If you're passionate about hospitality, thrive in a fast-paced events environment and want to lead food and beverage at one of Wales' most romantic and iconic venues, this is an outstanding opportunity. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. Contact: Caroline Wright Reference: 08279
Apr 03, 2026
Full time
A Food & Beverage Manager is required for one of North Wales' most striking and recognisable luxury properties, set in a spectacular coastal location. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This is a truly unique destination - an stunning property renowned for its romance, character and dramatic setting. The hotel is a highly sought-after wedding and events venue, hosting a large number of bespoke celebrations, private functions and large-scale events throughout the year, alongside a busy food and beverage operation. This is a heavily events-focused role, ideal for an experienced Food & Beverage Manager with a strong background in weddings, banqueting and high-end events, who thrives on organisation, coordination and delivering flawless guest experiences. What's on offer: Live in available if required Competitive salary package A senior leadership role within an iconic destination hotel The opportunity to lead a busy, varied and events-driven operation A hands on role with real autonomy and responsibility Career development within a growing hospitality business The successful candidate will oversee all food and beverage outlets as well as the planning and execution of weddings and events, working closely with the events, kitchen and operations teams to ensure every occasion is delivered to the highest standard. As Food & Beverage Manager you will: Lead all food and beverage operations across the hotel Take ownership of weddings, banqueting and events delivery Coordinate large-scale functions, from planning through to execution Manage, train and motivate a multi outlet front of house team Ensure exceptional service standards across both events and day to day trading Work closely with the kitchen and events teams to deliver seamless experiences Maintain strong operational controls, staffing levels and service consistency This role would suit a Food & Beverage Manager with proven events and weddings experience, looking for a flagship position within a truly unforgettable setting. If you're passionate about hospitality, thrive in a fast-paced events environment and want to lead food and beverage at one of Wales' most romantic and iconic venues, this is an outstanding opportunity. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. Contact: Caroline Wright Reference: 08279
Pear Recruitment - Area Manager - East/North London & West Essex Salary - £32,000-£45,000 Working Hours - Monday-Friday Full license required - Company Car Our client is a leading Property Marketing business, seeking a dynamic and results-driven Area Manager to oversee an experienced successful team of Photographers, Videographers, and DEAs across East / North London & West Essex. The ideal candidate will possess strong leadership skills and a proven track record in supervising teams to achieve operational & delivery excellence. As an Area Manager, you will be responsible for ensuring that all sites meet company standards while fostering a positive work environment. Your responsibilities Supervise and manage daily operations of the highly skilled team across assigned locations to ensure efficiency and effectiveness. Lead, mentor, and develop team members to enhance their performance and career growth. Implement company policies and procedures consistently across all sites. Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. Conduct regular client site visits to ensure compliance with health and safety regulations. Collaborate with senior management to develop strategic plans that align with company goals. Address any operational issues promptly and effectively, ensuring minimal disruption to services. Foster a culture of teamwork, accountability, and continuous improvement within the teams. About you Proven experience in a supervisory or management role, preferably within the Property / Estate Agency industry. Strong leadership skills with the ability to motivate and inspire teams. Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Strong organisational skills with attention to detail and the ability to manage multiple priorities. Proficient in using relevant software applications for reporting and analysis. A proactive approach to problem-solving with the ability to make decisions under pressure. Flexibility to travel between locations as required. How to apply If you are interested in this Area Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Referral Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Apr 03, 2026
Full time
Pear Recruitment - Area Manager - East/North London & West Essex Salary - £32,000-£45,000 Working Hours - Monday-Friday Full license required - Company Car Our client is a leading Property Marketing business, seeking a dynamic and results-driven Area Manager to oversee an experienced successful team of Photographers, Videographers, and DEAs across East / North London & West Essex. The ideal candidate will possess strong leadership skills and a proven track record in supervising teams to achieve operational & delivery excellence. As an Area Manager, you will be responsible for ensuring that all sites meet company standards while fostering a positive work environment. Your responsibilities Supervise and manage daily operations of the highly skilled team across assigned locations to ensure efficiency and effectiveness. Lead, mentor, and develop team members to enhance their performance and career growth. Implement company policies and procedures consistently across all sites. Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. Conduct regular client site visits to ensure compliance with health and safety regulations. Collaborate with senior management to develop strategic plans that align with company goals. Address any operational issues promptly and effectively, ensuring minimal disruption to services. Foster a culture of teamwork, accountability, and continuous improvement within the teams. About you Proven experience in a supervisory or management role, preferably within the Property / Estate Agency industry. Strong leadership skills with the ability to motivate and inspire teams. Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Strong organisational skills with attention to detail and the ability to manage multiple priorities. Proficient in using relevant software applications for reporting and analysis. A proactive approach to problem-solving with the ability to make decisions under pressure. Flexibility to travel between locations as required. How to apply If you are interested in this Area Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Referral Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Pear Recruitment - Area Manager - East/North London & West Essex Salary - £32,000-£45,000 Working Hours - Monday-Friday Full license required - Company Car Our client is a leading Property Marketing business, seeking a dynamic and results-driven Area Manager to oversee an experienced successful team of Photographers, Videographers, and DEAs across East / North London & West Essex. The ideal candidate will possess strong leadership skills and a proven track record in supervising teams to achieve operational & delivery excellence. As an Area Manager, you will be responsible for ensuring that all sites meet company standards while fostering a positive work environment. Your responsibilities Supervise and manage daily operations of the highly skilled team across assigned locations to ensure efficiency and effectiveness. Lead, mentor, and develop team members to enhance their performance and career growth. Implement company policies and procedures consistently across all sites. Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. Conduct regular client site visits to ensure compliance with health and safety regulations. Collaborate with senior management to develop strategic plans that align with company goals. Address any operational issues promptly and effectively, ensuring minimal disruption to services. Foster a culture of teamwork, accountability, and continuous improvement within the teams. About you Proven experience in a supervisory or management role, preferably within the Property / Estate Agency industry. Strong leadership skills with the ability to motivate and inspire teams. Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Strong organisational skills with attention to detail and the ability to manage multiple priorities. Proficient in using relevant software applications for reporting and analysis. A proactive approach to problem-solving with the ability to make decisions under pressure. Flexibility to travel between locations as required. How to apply If you are interested in this Area Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Referral Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Apr 03, 2026
Full time
Pear Recruitment - Area Manager - East/North London & West Essex Salary - £32,000-£45,000 Working Hours - Monday-Friday Full license required - Company Car Our client is a leading Property Marketing business, seeking a dynamic and results-driven Area Manager to oversee an experienced successful team of Photographers, Videographers, and DEAs across East / North London & West Essex. The ideal candidate will possess strong leadership skills and a proven track record in supervising teams to achieve operational & delivery excellence. As an Area Manager, you will be responsible for ensuring that all sites meet company standards while fostering a positive work environment. Your responsibilities Supervise and manage daily operations of the highly skilled team across assigned locations to ensure efficiency and effectiveness. Lead, mentor, and develop team members to enhance their performance and career growth. Implement company policies and procedures consistently across all sites. Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. Conduct regular client site visits to ensure compliance with health and safety regulations. Collaborate with senior management to develop strategic plans that align with company goals. Address any operational issues promptly and effectively, ensuring minimal disruption to services. Foster a culture of teamwork, accountability, and continuous improvement within the teams. About you Proven experience in a supervisory or management role, preferably within the Property / Estate Agency industry. Strong leadership skills with the ability to motivate and inspire teams. Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Strong organisational skills with attention to detail and the ability to manage multiple priorities. Proficient in using relevant software applications for reporting and analysis. A proactive approach to problem-solving with the ability to make decisions under pressure. Flexibility to travel between locations as required. How to apply If you are interested in this Area Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Referral Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Estate Manager - Arran Estate, Isle of Arran The Estate The Arran Estate is a diverse, family-owned land and property business extending to approximately 11,000 hectares (29,653 acres) on the Isle of Arran. One of Scotland's most significant land holdings, the Estate includes in-hand and let farms, holiday accommodation, leisure and tourism, commercial property, woodland, sporting interests, environmental and natural capital interests, quarrying operations, a visitor centre and development opportunities. The Location The Ise of Arran, often described as 'Scotland in miniature' due to its varied landscapes, lies in the Firth of Clyde, around 35 miles south-west of Glasgow. This island has a resident population of 5000 and is a popular tourist destination, offering golf, hill walking, climbing, wildlife and a wealth of geological and historic sites. Arran is accessible by ferry in approximately 1-1.5 hours from Ardrossan or Troon on the Ayrshire coast. Both ports are accessible from Glasgow and the surrounding area. The Opportunity Following the owner's decision to bring the management inhouse, a unique opportunity has arisen for an experienced Estate Manager to help shape the Estate's future. The successful candidate will be responsible for maintaining, enhancing, expanding and diversifying all areas of the Estate's portfolio, while delivering long-term economic, social and environmental benefits for the business and the wider community. The Candidate MRICS / CAAV qualified with experience in managing rural estates and driving growth through operational improvements and new revenue opportunities, including a good knowledge of farming. Strong financial acumen with experience in strategic planning, budgeting and maximising returns. Commercially astute, proactive, and able to identify growth opportunities. Sensitive to community, heritage and environmental considerations. Excellent communication and negotiation skills with stakeholders at all levels. Highly organised, methodical and committed to best practice and integrity. Working knowledge of Scottish legal systems, or the ability to become familiar with them. A Business Management qualification an advantage. Working closely with the owners, this rewarding opportunity offers career progression for an applicant with the ambition to take on wider responsibilities, the drive to take forward new initiatives and the determination to contribute to the strategic direction of this estate business with commitment and diplomacy. For a copy of the job description and to arrange a confidential conversation please contact Helen Astill on / . For a confidential discussion and more information please contact Helen Astill via the details below: If you choose to attach your CV please use one of the following formats: .doc .docx or pdf Please keep file sizes below 10Mb.
Apr 03, 2026
Full time
Estate Manager - Arran Estate, Isle of Arran The Estate The Arran Estate is a diverse, family-owned land and property business extending to approximately 11,000 hectares (29,653 acres) on the Isle of Arran. One of Scotland's most significant land holdings, the Estate includes in-hand and let farms, holiday accommodation, leisure and tourism, commercial property, woodland, sporting interests, environmental and natural capital interests, quarrying operations, a visitor centre and development opportunities. The Location The Ise of Arran, often described as 'Scotland in miniature' due to its varied landscapes, lies in the Firth of Clyde, around 35 miles south-west of Glasgow. This island has a resident population of 5000 and is a popular tourist destination, offering golf, hill walking, climbing, wildlife and a wealth of geological and historic sites. Arran is accessible by ferry in approximately 1-1.5 hours from Ardrossan or Troon on the Ayrshire coast. Both ports are accessible from Glasgow and the surrounding area. The Opportunity Following the owner's decision to bring the management inhouse, a unique opportunity has arisen for an experienced Estate Manager to help shape the Estate's future. The successful candidate will be responsible for maintaining, enhancing, expanding and diversifying all areas of the Estate's portfolio, while delivering long-term economic, social and environmental benefits for the business and the wider community. The Candidate MRICS / CAAV qualified with experience in managing rural estates and driving growth through operational improvements and new revenue opportunities, including a good knowledge of farming. Strong financial acumen with experience in strategic planning, budgeting and maximising returns. Commercially astute, proactive, and able to identify growth opportunities. Sensitive to community, heritage and environmental considerations. Excellent communication and negotiation skills with stakeholders at all levels. Highly organised, methodical and committed to best practice and integrity. Working knowledge of Scottish legal systems, or the ability to become familiar with them. A Business Management qualification an advantage. Working closely with the owners, this rewarding opportunity offers career progression for an applicant with the ambition to take on wider responsibilities, the drive to take forward new initiatives and the determination to contribute to the strategic direction of this estate business with commitment and diplomacy. For a copy of the job description and to arrange a confidential conversation please contact Helen Astill on / . For a confidential discussion and more information please contact Helen Astill via the details below: If you choose to attach your CV please use one of the following formats: .doc .docx or pdf Please keep file sizes below 10Mb.
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Apr 03, 2026
Full time
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Apr 03, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Customer Service Advisor Application Deadline: 1 May 2026 Department: Customer Services Employment Type: Permanent Location: Oval, London Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Customer Service Advisor is responsible for delivering and coordinating a high-quality aftercare service for residents at Oval Village. From legal completion through the two-year warranty period and beyond, the role ensures that all customer enquiries, defects, and service requests are managed efficiently, professionally, and with a strong focus on customer satisfaction. This includes acting as the primary point of contact for residents, coordinating sub-contractors, managing customer communication, and supporting the wider Customer Service team to uphold Berkeley Homes' standards of excellence. Act as the first point of contact for all customer enquiries and concerns at Oval Village, delivering a responsive and positive experience. Coordinate with sub-contractors and internal teams to arrange inspections and remedial works, including full diary management and post-visit follow-up to determine next steps. Communicate clearly and professionally with customers via email, text, and phone, ensuring updates are timely, accurate, and easy to understand. Prepare defect notices, work orders, and contracts for required labour and materials, ensuring all resources and deliveries are in place for scheduled works. Support the Customer Service Manager on designated sites and work flexibly across development locations and head office as required. Build and maintain a working knowledge of development specifications, including key mechanical and electrical systems, to support effective issue resolution. Adhere to health and safety requirements, following the company's safety process map and reviewing RAMS documentation where appropriate. Maintain complete, accurate, and up-to-date records in C360 in line with Customer Service procedures. Carry out general office administration to support smooth departmental operations, including handling invoices and managing contracts. Provide operational phone and email cover for colleagues during periods of absence to ensure continuity of service. Always represent Berkeley Homes with professionalism, consistently delivering exceptional customer service and upholding brand standards. Experience required Experience in an administrative role, ideally within property, housing or construction. Strong attention to detail, ensuring accuracy in communication, scheduling, and record-keeping. Excellent written and verbal communication skills, with the ability to explain technical or complex issues in simple, customer-friendly language. Effective time management, with the ability to prioritise competing tasks in a fast-paced environment. Ability to multitask, managing emails, calls, scheduling, and contractor coordination simultaneously. Experience using CRM systems (experience with C360 desirable) for logging cases, updating customer information, and tracking tasks. Confident handling inbound and outbound customer calls, including managing difficult conversations with professionalism and empathy. Strong organisational and diary-management skills, including scheduling sub-contractor visits and coordinating multiple trades. Problem solving mindset, able to assess visit outcomes, identify next steps, and escalate appropriately. Ability to build positive working relationships with contractors, internal teams, and customers. A proactive approach, taking ownership of tasks and following issues through to resolution. Good IT literacy, including MS Office (Outlook, Word, Excel) and digital communication platforms. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 03, 2026
Full time
Customer Service Advisor Application Deadline: 1 May 2026 Department: Customer Services Employment Type: Permanent Location: Oval, London Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Customer Service Advisor is responsible for delivering and coordinating a high-quality aftercare service for residents at Oval Village. From legal completion through the two-year warranty period and beyond, the role ensures that all customer enquiries, defects, and service requests are managed efficiently, professionally, and with a strong focus on customer satisfaction. This includes acting as the primary point of contact for residents, coordinating sub-contractors, managing customer communication, and supporting the wider Customer Service team to uphold Berkeley Homes' standards of excellence. Act as the first point of contact for all customer enquiries and concerns at Oval Village, delivering a responsive and positive experience. Coordinate with sub-contractors and internal teams to arrange inspections and remedial works, including full diary management and post-visit follow-up to determine next steps. Communicate clearly and professionally with customers via email, text, and phone, ensuring updates are timely, accurate, and easy to understand. Prepare defect notices, work orders, and contracts for required labour and materials, ensuring all resources and deliveries are in place for scheduled works. Support the Customer Service Manager on designated sites and work flexibly across development locations and head office as required. Build and maintain a working knowledge of development specifications, including key mechanical and electrical systems, to support effective issue resolution. Adhere to health and safety requirements, following the company's safety process map and reviewing RAMS documentation where appropriate. Maintain complete, accurate, and up-to-date records in C360 in line with Customer Service procedures. Carry out general office administration to support smooth departmental operations, including handling invoices and managing contracts. Provide operational phone and email cover for colleagues during periods of absence to ensure continuity of service. Always represent Berkeley Homes with professionalism, consistently delivering exceptional customer service and upholding brand standards. Experience required Experience in an administrative role, ideally within property, housing or construction. Strong attention to detail, ensuring accuracy in communication, scheduling, and record-keeping. Excellent written and verbal communication skills, with the ability to explain technical or complex issues in simple, customer-friendly language. Effective time management, with the ability to prioritise competing tasks in a fast-paced environment. Ability to multitask, managing emails, calls, scheduling, and contractor coordination simultaneously. Experience using CRM systems (experience with C360 desirable) for logging cases, updating customer information, and tracking tasks. Confident handling inbound and outbound customer calls, including managing difficult conversations with professionalism and empathy. Strong organisational and diary-management skills, including scheduling sub-contractor visits and coordinating multiple trades. Problem solving mindset, able to assess visit outcomes, identify next steps, and escalate appropriately. Ability to build positive working relationships with contractors, internal teams, and customers. A proactive approach, taking ownership of tasks and following issues through to resolution. Good IT literacy, including MS Office (Outlook, Word, Excel) and digital communication platforms. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You will have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to
Apr 03, 2026
Full time
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You will have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to
Property Manager needed in Ellesmere Port, £35.15ph PAYE - Reference: To advise and protect the Council on its ownership of investment property assets seeking to maximise income and capital value growth from the investment asset portfolio The role focuses on optimising property and portfolio performance across rental and capital growth, operational efficiency, occupier and employee satisfac click apply for full job details
Apr 03, 2026
Seasonal
Property Manager needed in Ellesmere Port, £35.15ph PAYE - Reference: To advise and protect the Council on its ownership of investment property assets seeking to maximise income and capital value growth from the investment asset portfolio The role focuses on optimising property and portfolio performance across rental and capital growth, operational efficiency, occupier and employee satisfac click apply for full job details
CFO - REIM - A Unique Leadership Opportunity CFO - REIM - OUR CLIENT is a high-performing, vertically integrated real estate business with a reputation for delivering exceptional returns through operational excellence. Since its inception, the business has partnered with institutional and private capital to acquire, manage, and develop commercial and mixed-use real estate assets across the UK. With a sharp focus on value creation and in-house execution capabilities spanning investment, development, and property management, our client has tripled its AUM over the past few years and continues to expand rapidly. With a national operational footprint, the business is entering an exciting new phase of growth. The Role - Overview & Responsibilities: OUR CLIENT is seeking a commercially minded and strategically driven Chief Financial Officer (CFO) to join the executive leadership team. This is a pivotal Board-level appointment with responsibility for leading the entire finance function and playing a central role in shaping business strategy and investor engagement. Key responsibilities include: Strategic & Financial Leadership Partner with the CEO and Board to drive group strategy, business performance, and value creation. Contribute to investment decisions and commercial direction at Investment Committee level. Lead and oversee fund, group and property finance. Financial Operations & Governance Oversee group financial reporting, forecasting, budgeting, and KPI frameworks. Ensure robust financial controls and full regulatory compliance (including FCA requirements). Manage audit, tax, risk, and compliance functions across the group. Capital & Deal Structuring Lead financial structuring and debt origination for real estate investments. Manage relationships with lenders and oversee the ongoing management of debt facilities. Operational Excellence Identify and implement finance system enhancements and automation opportunities. Lead finance transformation initiatives and elevate team performance across all finance areas. Investor & Stakeholder Management Maintain strong relationships with investors, lenders, and capital partners. Ensure timely, transparent, and accurate reporting to all stakeholders. The Individual - Attributes & Experience The successful candidate will be a high-calibre finance leader with experience operating in a fast-paced, entrepreneurial real estate environment. They will combine commercial acumen with strong technical expertise and have a track record of building and leading high-performing finance teams. Key Requirements: Chartered Accountant (ACA, ACCA, or equivalent) with significant post-qualification experience. Previous CFO or senior finance leadership role within the real estate sector. Strong understanding of institutional capital, debt structuring, and FCA-regulated businesses. Demonstrated experience in deal execution and lender engagement. Proven leadership in finance transformation, systems implementation, and team development. Highly credible at Board level, with excellent stakeholder and communication skills. Entrepreneurial mindset with the ability to operate strategically and tactically. Desirable: Background / exposure to private equity or fund management structures. Experience in managing complex investor relationships, including family offices and institutions. Proven delivery of operational efficiencies through digital and AI-enabled tools. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Apr 03, 2026
Full time
CFO - REIM - A Unique Leadership Opportunity CFO - REIM - OUR CLIENT is a high-performing, vertically integrated real estate business with a reputation for delivering exceptional returns through operational excellence. Since its inception, the business has partnered with institutional and private capital to acquire, manage, and develop commercial and mixed-use real estate assets across the UK. With a sharp focus on value creation and in-house execution capabilities spanning investment, development, and property management, our client has tripled its AUM over the past few years and continues to expand rapidly. With a national operational footprint, the business is entering an exciting new phase of growth. The Role - Overview & Responsibilities: OUR CLIENT is seeking a commercially minded and strategically driven Chief Financial Officer (CFO) to join the executive leadership team. This is a pivotal Board-level appointment with responsibility for leading the entire finance function and playing a central role in shaping business strategy and investor engagement. Key responsibilities include: Strategic & Financial Leadership Partner with the CEO and Board to drive group strategy, business performance, and value creation. Contribute to investment decisions and commercial direction at Investment Committee level. Lead and oversee fund, group and property finance. Financial Operations & Governance Oversee group financial reporting, forecasting, budgeting, and KPI frameworks. Ensure robust financial controls and full regulatory compliance (including FCA requirements). Manage audit, tax, risk, and compliance functions across the group. Capital & Deal Structuring Lead financial structuring and debt origination for real estate investments. Manage relationships with lenders and oversee the ongoing management of debt facilities. Operational Excellence Identify and implement finance system enhancements and automation opportunities. Lead finance transformation initiatives and elevate team performance across all finance areas. Investor & Stakeholder Management Maintain strong relationships with investors, lenders, and capital partners. Ensure timely, transparent, and accurate reporting to all stakeholders. The Individual - Attributes & Experience The successful candidate will be a high-calibre finance leader with experience operating in a fast-paced, entrepreneurial real estate environment. They will combine commercial acumen with strong technical expertise and have a track record of building and leading high-performing finance teams. Key Requirements: Chartered Accountant (ACA, ACCA, or equivalent) with significant post-qualification experience. Previous CFO or senior finance leadership role within the real estate sector. Strong understanding of institutional capital, debt structuring, and FCA-regulated businesses. Demonstrated experience in deal execution and lender engagement. Proven leadership in finance transformation, systems implementation, and team development. Highly credible at Board level, with excellent stakeholder and communication skills. Entrepreneurial mindset with the ability to operate strategically and tactically. Desirable: Background / exposure to private equity or fund management structures. Experience in managing complex investor relationships, including family offices and institutions. Proven delivery of operational efficiencies through digital and AI-enabled tools. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
JOB DESCRIPTION Job title: Data Protection Consultant Reporting to: Taj Sallamuddin - Information Lawyer Accountable to: Managers, wider business Line management responsibility: tba Location: Furlong House, 10a Chandos Street, W1G 9DG Hybrid working Hours: 37.5hours, 9am - 5.30pm with 1-hour unpaid lunchbreak Salary range: £48,880 to £72,800 subject to experience and skills JOB PURPOSE As a Data Protection Consultant at Information Governance Services (IGS), you will be one of the lead fee earners for our organisation. You will be leading on specific pieces of client work and/or on-going client projects, liaising with both external clients and the internal team. ABOUT IGS IGS is a small data protection consultancy firm made up of subject matter experts in all things data protection and information governance. We provide specialist advice and a variety of services to our clients to ensure that they are handling their data in-line with data protection legislation. We help ensure our clients act in accordance with best industry practices and that their handling of data is as ethical as possible. Our values are: Operational excellence; Thoughtful execution; Client-centred; Ownership; Empowered by Collaboration; Inclusion. PERSON SPECIFICATION Have wide and deep data protection and information governance knowledge and experience. Experience of working in a law firm/legal consultancy or similar. Consider themselves, and be considered by others, as experts in specific areas of data protection and information governance. Confident in dealing with a variety of clients and managing very challenging queries and high-profile projects. To carry out role of IG Lead and carry out statutory Data Protection Officer roles for large client organisations. Strong motivation to seek ongoing improvements in operational processes. To be confident in working independently, including undertaking client meetings. Experience of line management of junior team members. Hold a shared responsibility for business development. Demonstrate a sense of responsibility for the reputation and effectiveness of the company. Draft proposals, statements of work and/or SLAs for client work. Actively works efficiently and effectively CONSULTANT - ROLE DESCRIPTION AND DUTIES Be a lead fee earner for IGS Provide consistent, high-quality guidance and advice to clients and the Company on data protection, information law and intellectual property issues, this includes business as usual queries and business change. Support the Data Protection consultants in delivering training and communication to key stakeholders. Provide line management of junior members of the team and carry out pay reviews. Delegate tasks to more junior members of the team and review their work thereafter. Proactively provide support to team members where a need is identified and actively seek to identify these needs across the organisation. Participate in recruitment including the screening of potential candidates and assisting with interviews as part of a panel. Work with the business to effectively address issues, data protection matters and complaints (internal and external), as required. Maintain compliance with data protection regulations that apply to any client's business including: Data Protection Act 2018 General Data Protection Regulation (GDPR) Privacy and Electronic Communications Regulations (PECR) Data (Use and Access) Act 2025 Any new or developing data protection regulations Lead and promote data protection compliance across our client's business Offer advice and guidance on data protection and information law issues. Assist with data subject rights requests. Maintain Records of Processing Documents. Manage and maintain company data protection policies and procedures. Lead data protection by design and conduct Data Protection Impact Assessments (DPIA) where appropriate. Act as point of contact for the regulator and any other third-party who has a data protection query. Manage personal data breaches. Conduct and deliver data protection training. Assist in reviewing and negotiating contracts on behalf of clients. Monitor third party governance risk and compliance. Please note that the list above is not exhaustive. The perks Performance related bonus. Private Healthcare. Hybrid and remote working. Pension scheme. To be part of an up-and-coming consultancy where the sky is the limit. Continued support to help you fulfil your potential - you'll keep advancing your technical skills throughout your career with us. Enhanced Annual Leave Allowance - 23 days (plus bank holidays) plus an extra day per year of service up to a maximum of 7 additional days. What we need from you An undergraduate degree (2.1 or higher), preferably in a related field. Masters qualification preferred, preferably in a related field CIPP/E or equivalent preferred Proven experience (5+ years) in data protection/IG (desirable - healthcare experience). Strong leadership and team management skills. Analytical and problem-solving skills. Loyalty and integrity. Innovation and creativity for how to grow and improve a business. Discipline to be able to work remotely and fulfil your duties. A willingness to advance the companies goals and the realisation what benefits the company will benefit your ongoing growth (both financial and wellbeing). Eligible to be able to apply for UK Security Clearance. Experience with a variety of industries and settings, including the healthcare setting How to apply? Please send the following information via the button below Your CV; and A covering letter, either in the body of the email or (maximum 1 A4 page) an attached word document. The closing date for applications is April 13th 2026, although we reserve the right to close this early. IGS is an equal opportunities employer. We are dedicated to treating all of our employees and prospective employees fairly and with respect. We do not tolerate discrimination or harassment of any colleague or job applicant on the grounds of sex, race, ethnic origin, disability, age, gender nonconformity, marital or civil partner status, sexual orientation, religion or belief, being pregnant or on maternity leave. The law requires us to ensure our employees have the right to work in the UK. Before commencing employment, you will be responsible for demonstrating that you have a right to work. You will therefore be required to produce for inspection original documents dependent on your circumstances.
Apr 03, 2026
Full time
JOB DESCRIPTION Job title: Data Protection Consultant Reporting to: Taj Sallamuddin - Information Lawyer Accountable to: Managers, wider business Line management responsibility: tba Location: Furlong House, 10a Chandos Street, W1G 9DG Hybrid working Hours: 37.5hours, 9am - 5.30pm with 1-hour unpaid lunchbreak Salary range: £48,880 to £72,800 subject to experience and skills JOB PURPOSE As a Data Protection Consultant at Information Governance Services (IGS), you will be one of the lead fee earners for our organisation. You will be leading on specific pieces of client work and/or on-going client projects, liaising with both external clients and the internal team. ABOUT IGS IGS is a small data protection consultancy firm made up of subject matter experts in all things data protection and information governance. We provide specialist advice and a variety of services to our clients to ensure that they are handling their data in-line with data protection legislation. We help ensure our clients act in accordance with best industry practices and that their handling of data is as ethical as possible. Our values are: Operational excellence; Thoughtful execution; Client-centred; Ownership; Empowered by Collaboration; Inclusion. PERSON SPECIFICATION Have wide and deep data protection and information governance knowledge and experience. Experience of working in a law firm/legal consultancy or similar. Consider themselves, and be considered by others, as experts in specific areas of data protection and information governance. Confident in dealing with a variety of clients and managing very challenging queries and high-profile projects. To carry out role of IG Lead and carry out statutory Data Protection Officer roles for large client organisations. Strong motivation to seek ongoing improvements in operational processes. To be confident in working independently, including undertaking client meetings. Experience of line management of junior team members. Hold a shared responsibility for business development. Demonstrate a sense of responsibility for the reputation and effectiveness of the company. Draft proposals, statements of work and/or SLAs for client work. Actively works efficiently and effectively CONSULTANT - ROLE DESCRIPTION AND DUTIES Be a lead fee earner for IGS Provide consistent, high-quality guidance and advice to clients and the Company on data protection, information law and intellectual property issues, this includes business as usual queries and business change. Support the Data Protection consultants in delivering training and communication to key stakeholders. Provide line management of junior members of the team and carry out pay reviews. Delegate tasks to more junior members of the team and review their work thereafter. Proactively provide support to team members where a need is identified and actively seek to identify these needs across the organisation. Participate in recruitment including the screening of potential candidates and assisting with interviews as part of a panel. Work with the business to effectively address issues, data protection matters and complaints (internal and external), as required. Maintain compliance with data protection regulations that apply to any client's business including: Data Protection Act 2018 General Data Protection Regulation (GDPR) Privacy and Electronic Communications Regulations (PECR) Data (Use and Access) Act 2025 Any new or developing data protection regulations Lead and promote data protection compliance across our client's business Offer advice and guidance on data protection and information law issues. Assist with data subject rights requests. Maintain Records of Processing Documents. Manage and maintain company data protection policies and procedures. Lead data protection by design and conduct Data Protection Impact Assessments (DPIA) where appropriate. Act as point of contact for the regulator and any other third-party who has a data protection query. Manage personal data breaches. Conduct and deliver data protection training. Assist in reviewing and negotiating contracts on behalf of clients. Monitor third party governance risk and compliance. Please note that the list above is not exhaustive. The perks Performance related bonus. Private Healthcare. Hybrid and remote working. Pension scheme. To be part of an up-and-coming consultancy where the sky is the limit. Continued support to help you fulfil your potential - you'll keep advancing your technical skills throughout your career with us. Enhanced Annual Leave Allowance - 23 days (plus bank holidays) plus an extra day per year of service up to a maximum of 7 additional days. What we need from you An undergraduate degree (2.1 or higher), preferably in a related field. Masters qualification preferred, preferably in a related field CIPP/E or equivalent preferred Proven experience (5+ years) in data protection/IG (desirable - healthcare experience). Strong leadership and team management skills. Analytical and problem-solving skills. Loyalty and integrity. Innovation and creativity for how to grow and improve a business. Discipline to be able to work remotely and fulfil your duties. A willingness to advance the companies goals and the realisation what benefits the company will benefit your ongoing growth (both financial and wellbeing). Eligible to be able to apply for UK Security Clearance. Experience with a variety of industries and settings, including the healthcare setting How to apply? Please send the following information via the button below Your CV; and A covering letter, either in the body of the email or (maximum 1 A4 page) an attached word document. The closing date for applications is April 13th 2026, although we reserve the right to close this early. IGS is an equal opportunities employer. We are dedicated to treating all of our employees and prospective employees fairly and with respect. We do not tolerate discrimination or harassment of any colleague or job applicant on the grounds of sex, race, ethnic origin, disability, age, gender nonconformity, marital or civil partner status, sexual orientation, religion or belief, being pregnant or on maternity leave. The law requires us to ensure our employees have the right to work in the UK. Before commencing employment, you will be responsible for demonstrating that you have a right to work. You will therefore be required to produce for inspection original documents dependent on your circumstances.
