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hackajob is collaborating with Solirius Reply to connect them with exceptional professionals for this role. Role: Product Manager Location: London/Hybrid Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real-world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors, such as the Ministry of Justice, Department for Education, FCDO, UEFA, International Olympic Committee, and Mercedes-Benz, with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are enthusiastic, motivated, and passionate about delivering digital products that create meaningful value for users and clients. You are a proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business objectives, and data-driven insights. You are an excellent communicator with strong leadership skills and enjoy solving complex problems while balancing business priorities with technical considerations. Requirements The Role: We are looking for a Product Manager with proven industry experience in digital product delivery. You will be responsible for defining product vision, developing product strategy, and working closely with clients and delivery teams to deliver high-quality digital products. You will work collaboratively with Business Analysts, User Researchers, Designers, Developers, Delivery Managers, and client stakeholders to ensure products deliver measurable value for both users and the business. You will be responsible for managing roadmaps, product backlogs, prioritising features and ensuring delivery aligns with strategic objectives throughout the product lifecycle. Key Responsibilities: Defining and communicating a clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers, UX/UI Designers, Developers, Quality Assurance Engineers, and Delivery Managers throughout the product lifecycle. Collaborating with clients and stakeholders to understand business goals, user needs and opportunities for product improvement. Making evidence-based product decisions using customer feedback, analytics and user research. Defining product objectives, success measures and key performance indicators (KPIs). Leading backlog refinement, sprint planning and product prioritisation activities within Agile delivery teams. Managing stakeholder expectations by communicating priorities, trade-offs and delivery plans effectively. Supporting product discovery activities, validating ideas and ensuring solutions solve genuine user problems. Driving continuous product improvement through iterative delivery, experimentation and ongoing customer feedback. Key Skills & Experience: Proven experience working as a Product Manager, Product Owner or within a similar digital product role. Experience defining product vision, strategy and roadmaps for digital products or services. Strong understanding of Agile delivery methodologies and experience working within Scrum or Kanban teams. Experience managing and prioritising product backlogs to maximise customer and business value. Experience working with multidisciplinary teams including engineering, UX, Business Analysis and Delivery Management. Strong stakeholder management skills with the ability to influence and build relationships at all levels. Experience using customer insight, analytics and user research to inform product decisions. Excellent communication, presentation and facilitation skills. Strong analytical and problem-solving abilities with a pragmatic approach to product delivery. Commercial awareness with the ability to balance customer needs, business objectives and technical constraints. An interest in technology and an understanding of its practical application. Experience delivering digital transformation projects within the public sector or consultancy environments would be advantageous. Benefits What We Offer: Competitive salary Private healthcare insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Bonus Scheme Statutory & Contributory pension Gym Membership Benefits Flexible Working Annual Away Days Monthly Company Socials Equality & Diversity: Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Package and Benefits: Competitive salary, dependent on experience Flexible working / Work from home Generous annual discretionary bonus 25 days annual leave + bank holidays 10 days allocated for development training per year Contributory pension Private Healthcare Gym membership Annual away days and social events

hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Strengthen and lead our team as our ServiceNow Solution Architect Create meaningful solutions. Build trusted relationships. Shape the future of ServiceNow delivery. Location: This role offers flexibility, with the ability to work from home alongside travel to client locations for meetings, workshops, or periods of on site delivery when required. We would like candidates to not live too far from a DXC office as we would need you to have a base location of one of these 4 offices, your choice: London, Farnborough, Newcastle upon Tyne, or Erskine (Glasgow) Vetting: Requires eligibility for security clearance and be a sole UK national. As a ServiceNow Solution Architect , you will play a pivotal role in shaping thoughtful, high quality ServiceNow solutions that truly make a difference for our clients. You'll lead scoping, design, development, and implementation activities across diverse client engagements, working in close partnership with delivery teams and stakeholders to create solutions that are not only technically excellent, but also practical, sustainable, and valued by the people who use them. You will take the time to understand client needs deeply, translating business goals into elegant technical designs that follow industry best practices. Collaborating closely with engagement leads, project managers, business analysts, developers, and testers, you'll guide solutions from concept through delivery and beyond-ensuring quality, reducing risk, and supporting long term success. This role is ideal for someone who enjoys mentoring others, values collaboration, and takes pride in building trusting relationships while delivering outstanding outcomes. What you'll be doing Lead and support the technical delivery of ServiceNow projects, creating solutions that are robust, user centred, and future ready Shape and define technical and architectural designs , balancing innovation with practicality Provide supportive technical leadership , mentoring junior architects and working collaboratively with onshore and offshore teams Create and deliver engaging, accessible solution demonstrations that clearly show value to clients Design and implement integrations between ServiceNow and client IT and business systems Partner with development teams to thoughtfully resolve complex challenges across all stages of delivery Continually grow your knowledge of the ServiceNow platform through certifications, learning sessions, communities, and shared experiences Build strong, long lasting relationships with clients and colleagues, strengthening DXC's reputation as a trusted advisor Collaborate within DXC's global ServiceNow community , sharing knowledge and helping others succeed Contribute ideas and expertise to the evolution of DXC's ServiceNow product roadmap Ensure solution designs align with DXC architecture standards and frameworks , while remaining flexible to client needs Be an active, engaged member of the wider DXC community, building your internal network and sharing best practices What We're Looking for: Proven experience in consulting or professional services , delivering complex technical solutions A track record of successfully delivering ServiceNow projects as a Solution Architect, on time and within budget Certified ServiceNow System Administrator Certified Implementation Specialist in at least one ServiceNow product suite ITIL Foundation certification (v3 or v4) Strong hands on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages A solid understanding of ServiceNow integrations , including Integration Hub, SSO, Web Services, LDAP, JDBC, and related technologies Experience working within complex client environments , adapting thoughtfully to differing needs and constraints Knowledge of common business analysis techniques and delivery approaches Experience with agile and traditional delivery methodologies A communication style that is open, clear, and authentic , helping to build alignment and trust with stakeholders A collaborative mindset, with the confidence to influence while valuing different perspectives Resilience and determination, approaching challenges with curiosity and a solutions focused attitude A genuine commitment to continuous learning and personal development Experience with business solutions , particularly within CSDM / CMDB Strong relationship building skills and the ability to create and sustain professional networks Willingness to travel when needed to support clients and teams About DXC DXC Technology creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. DXC brings together a portfolio that spans software, services, and IT infrastructure to serve more than 1 billion customers in over 70 countries on six continents. DXC invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. We help customers build IT investment strategies that support transformation and the ability to deliver on business goals. What we offer: You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more Our Commitment to You DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. What's Next If this sounds like a role where you could do your best work, we'd love to hear from you -please apply and start the conversation with us. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Your support will help us meet our strategic aims of reaching significantly more people who are facing death, dying and. Supporting our communities to become more resilient and remain independent. The role Support our hospice and local community in a variety of meaningful ways. Opportunities include: Visiting people in their own homes to reduce loneliness and isolation. Provide compassionate, practical, and emotional support to patients and families. Helping individuals through their grief journey. Involvement in community events and activities. Using your retail or sales skills. Need to know Be confidential, create boundaries and a non-judgmental environment. Be punctual and reliable. Age requirements 16+ years old Skills Driving and Transportation Aged Care Support Services: Counselling, Psychology, Social Support Food Preparation and Hospitality Administration, Office Management and Committees Childcare, Youth and Family Services Marketing, Media and Communications, Fundraising, and Events Gardening, Caring for the Natural World Technical Specialists, Web Developers, Data Scientists Retail and Sales Education, Training, Mentoring and Coaching (including sports) St Clare Hospice is a local charity and each year we care for hundreds of people across West Essex and the East Hertfordshire border. We provide free, compassionate care and support to adults who are living with a life-limiting illness, facing the end of life or experiencing bereavement. St Clare Hospice is a charity providing specialist palliative care to improve the lives of people affected by a life-limiting

Paid Media Specialist UK based (Remote) - Role overview We're on the lookout for an exciting new team member to join our performance ads agency! Having grown over the past three-years, with an ever increasing US client base, we're looking for a motivated, experienced and passionate advertiser to join our team of e-commerce Google & Meta advertisers. We are all a team of very highly skilled and experienced specialists so training and up skilling will be significant for the right candidate. It can also be a tough environment as our standards are exceptionally high with account work and client comms - we make no apologies for this. This isn't the right role for you if you're not looking to have full accountability and ownership of your clients spend and return. If you want to raise you own bar and grow then this is for you. We have an ever growing book of amazing clients to work on and a dedicated, mature, specialist team so you will be able to thrive and grow with us. Key responsibilities As a paid media consultant, you will be responsible for growing the client's business, profitably via ads. You will take ownership and accountability for this and bring your enthusiasm to their growth journey. This role isn't about deliverables (aka making campaigns or changing settings), it's about the end output in terms of revenue at target ROAS or CPA. You will be proactive with sharing insights from your performance to give the client the agility to capitalise on opportunities and react quickly to shifts in performance. You won't settle when performance is established, you look at what's next to grow further and you are ahead of the client in noticing performance drops, issues and understanding why they've happened and how to correct them. This role would be well suited to an exec who has been on the campaign execution side for a minimum of two years and now is ready to step up and grow into a consultant role. Your role for clients sits across Google, Meta and Bing so you will be experience in channel. Specific skills: Specific experience in running e-commerce campaigns for Shopify brands Creating and managing campaigns in Google, Meta, and Microsoft Building campaigns and writing copy manually as well as using AI where appropriate Briefing creative team on assets you need for Meta Analysing performance in channel and also with Google Analytics/in Shopify for the bigger picture Analysing broader behaviour and performance with tools such as Hotjar and Microsoft Clarity Forecasting performance and reporting Managing the balance between growth and profitability in-line with the client's business goals Building the client relationship to ensure retention, reduce churn and increase partnership opportunities What's required We expect to see the following from candidates for this role: Minimum 2 years experience hands-on managing paid campaigns Previous experience owning the client relationship, leading on calls and communications Experience with GA4, Google Tag Manager and Google Data Studio a plus Experience working with the Google ecosystem, sheets, docs and gmail Demonstrable examples of being entrepreneurial or a self-developer Generally commercially aware and able to discuss broader business Able to manage your own time effectively A specialism or passion for one particular area of paid media i.e copywriting, data analysis Experience using Shopify Bought into Smart Bidding / native automation in PPC and paid social

The opportunity The researchers, data scientists, and ML engineers driving AI-driven biological discovery do not yet know Substrate exists. The Community Manager is the person who will change that. This is Substrate's first dedicated community hire. You will build from scratch: the relationships, the channels, the content, the events, and the feedback loops that turn a network of interested researchers into an active, technically engaged community. You will be the external face of Substrate to the AI x biology research world, and the voice of that world inside Substrate. About Substrate Substrate is building and operating a network of fully autonomous wet laboratories. We are the critical infrastructure layer for AI-driven biological discovery: cloud-based data production facilities, tightly integrated with AI foundation models, that make high-quality experimental biology as accessible as compute. We are a small team, four co-founders and a founding hire class now building out, with venture funding and government grants, opening our first node in London and a second node in San Francisco in parallel. The work is hard and the timeline is compressed. We have two scientific verticals live (protein characterisation and functional genomics), a software platform that connects API calls to automated assay execution, and a commercial pipeline that spans foundation model labs, AI biotechs, pharmaceutical companies, and publicly funded research organisations. We are growing to roughly thirty people by early 2027. The role You will own Substrate's community function end to end. The immediate priority is establishing Substrate's presence in the communities where our most important potential users and customers already spend time: AI-biology conferences, academic research groups, frontier AI lab developer communities, and the broader open-science data ecosystem. The obvious operational pieces are real and important: building and managing Substrate's community channels, creating content (technical posts, case studies, event recaps) that demonstrates what the platform can do, representing Substrate at conferences and research events, and tracking engagement in ways that help the commercial, product and science teams make decisions. Two parts of the role are less standard, and they are why this hire matters so much to Substrate's success. The first is technical credibility. Substrate's community spans researchers who publish in leading journals and engineers who build training pipelines for frontier models. Community management here is not event coordination and social media scheduling; it is substantive engagement with people who will interrogate the science, the data quality, and the integration architecture. The Community Manager needs to be able to meet them there. The second is commercial adjacency. Community at Substrate is not a brand exercise. The relationships built through community will directly feed the commercial pipeline, inform pricing and product decisions, and define which customer segments Substrate chooses to serve deeply. You will work closely with Anna, co-founder, who leads partnerships and go-to-market, and you will operate as a genuine commercial, product and science partner. What you will do in your first twelve months FIRST 90 DAYS JUL TO SEP 2026 Map the existing relationships the founding team holds across research institutions, frontier AI labs, pharma and Ai-native biotechs, and the AI-biotech community; understand which are most relevant to a community-first strategy. Establish Substrate's presence on the channels where the AI x biology research community spends time: a newsletter, relevant online communities, forums, podcasts, and a cadence for conference participation. Publish Substrate's first substantive technical community content: a post or article that demonstrates what the platform does and why it matters to researchers doing AI-driven biology. Identify the ten to fifteen research groups, labs, or organisations that should be Substrate's first community anchor relationships, and begin active outreach and relationship building. MONTHS 4 TO 8 OCT 2026 TO FEB 2027 Build and manage an active community presence around the London node opening: coordinate the launch event, manage researcher outreach, and produce the content that captures what Substrate's first operational period looks like. Establish a structured feedback loop between the community and the product and science teams, so that what researchers ask for and struggle with reaches the people who can act on it. Build the San Francisco community presence in parallel: identify the key organisations, events, and channels in the Bay Area AI-biology ecosystem and establish Substrate's footprint there. Develop a content calendar and production cadence that does not depend on the founding team's time to sustain. Refine the community infrastructure: channel selection, moderation policy, engagement metrics, and reporting to the commercial and product teams. MONTHS 9 TO 12 MAR TO JUN 2027 Build the community to a size and engagement level where it is a measurable input to commercial pipeline: researcher referrals, inbound interest driven by community content, and a clear record of which community relationships have become or are likely to become commercial relationships. Produce a community playbook that documents the channels, content types, event formats, and relationship cadences that work for Substrate's audience. Continue building the community infrastructure needed for the San Francisco node: what an active and engaged community looks like in the Bay Area. Who you are The pattern we are looking for combines genuine scientific credibility with commercial experience at a technical company. You will have spent five or more years close to research communities, in a developer relations, scientific outreach, partnerships, or community role at an AI, tech or biotech company. You understand how researchers and data scientists think, what they find credible, and how to earn their attention and trust. You are a strong communicator. You can write a technical post that a principal scientist will find rigorous and a graduate student will find accessible. You can run a panel discussion at a conference, write a newsletter, and manage an online community, and you bring a consistent point of view to all three. You are not looking for a role where the output is impressions and follower counts; you are looking for a role where the output is trust, relationships and BD. You are comfortable building infrastructure that does not yet exist. The community playbook has not been written. The channels have not been established. The question of what Substrate's community is for and who belongs to it is still open. MUST HAVE Five or more years in a community, developer relations, scientific outreach, or technical partnerships role at a company serving research, life sciences, or AI scientists. A demonstrated ability to build a technical community from a low base: growing engagement, producing credible content, and managing relationships with researchers, scientists, or engineers. Strong written communication skills, with a track record of producing technical or scientific content for a specialist audience. Scientific or technical literacy sufficient to engage substantively with biology, data science, and AI practitioners. Willingness to be based in London or San Francisco, with travel to the other location and to key scientific conferences NICE TO HAVE Scientific background (BSc or higher) in biology, biochemistry, computer science, or a related field. Experience in a developer relations or community role at a platform or infrastructure company. Existing relationships within the AI x biology research community AI biotechs, frontier AI labs, academic research groups, or pharma R&D. Familiarity with the conference and events landscape for AI-driven biological discovery. Experience with data or API product communities. Why this is unusual Most community management roles sit inside companies whose community is already defined: a user base that exists, a product that is live, a channel that has followers. The job is to grow and manage something that has already started. This is not that. Substrate's community is not yet built. The audience spans researchers, data scientists, ML engineers, and computational biologists working at the intersection of AI and wet-lab biology; it includes people in academic research groups, philanthropic foundations, frontier AI labs, pharma R&D, and biotech startups, all with different professional contexts and different needs from a community of this type. Part of the job is working out who the community is for and why it exists, before building it. The commercial adjacency is also unusual. In most companies, community and commercial are kept at arm's length: community builds trust, commercial closes deals, and the two teams share data and tooling but operate separately. At Substrate, the community function is one of the primary go-to-market channels, and the Community Manager is a genuine commercial partner. Compensation and equity Compensation is competitive against London and San Francisco market rates for a senior community hire at a venture-backed company, calibrated to the seniority and scope of this role. Equity is meaningful, on the standard four-year vesting schedule with a one-year cliff. We are happy to discuss the structure and philosophy in more detail with shortlisted candidates. . click apply for full job details

hackajob is collaborating with CoreTech Security to connect them with exceptional professionals for this role. Our Capability Development team delivers bespoke, high-assurance software for clients in the Cyber Security domain. We engineer resilient systems ranging from rigorously assured products to rapid cyber solutions and blended operational platforms. Common to all is our commitment to technically led decisions, architectural clarity, and delivering software that operates reliably in high-stakes environments. To support this mission, we are seeking a Test Engineer to help ensure the quality and reliability of our software through thorough, hands-on testing. Working closely with Engineers and Technical Leads, you will execute structured test plans, perform exploratory testing, identify defects, and verify that new features and fixes meet the required standards before release. You'll play a key role in ensuring our software behaves as expected in real-world scenarios while helping us continually improve our testing practices. We are ideally looking for a candidate who holds an active Security Clearance to join our team, h owever, we will consider sponsoring new clearances for candidates that meet our technical requirements. What you'll do As a member of our engineering team, you will: Execute manual and automated test plans across new and existing software products. Perform functional, integration, regression and exploratory testing to validate new features and identify defects. Record, reproduce and clearly document software issues, working closely with developers to investigate and verify fixes. Help develop and maintain automated test suites using tools such as Cypress or Playwright where appropriate. Validate software builds prior to release, ensuring acceptance criteria and quality standards have been met. Create and maintain clear, repeatable test cases and test documentation. Assist with setting up and maintaining test environments and representative test data. Work closely with Software Engineers throughout development, providing timely feedback on software quality. Participate in sprint planning, backlog refinement and feature reviews to understand requirements and identify potential test scenarios. Contribute ideas to improve our testing processes, tooling and automation over time. Desirable Skills Experience in software testing, QA or a similar engineering role. Good understanding of software testing techniques, including functional, regression, integration and exploratory testing. Experience writing clear and repeatable test cases from user stories or requirements. Familiarity with defect tracking and test management tools such as Jira, Xray, TestRail or Zephyr. Experience using automated testing frameworks such as Cypress or Playwright, or a willingness to develop these skills. Basic scripting or programming knowledge (JavaScript, TypeScript, Python or similar) to support test automation. Familiarity with Git and modern software development workflows. Strong analytical and troubleshooting skills with excellent attention to detail. Good communication skills and the ability to work collaboratively within an agile engineering team. About You We're looking for someone who enjoys understanding how software works by putting it through its paces. You'll be naturally curious, methodical and persistent, taking satisfaction in finding issues before our customers do. While experience with automated testing is beneficial, this is primarily a hands-on testing role where executing test plans, investigating unexpected behaviour and working closely with developers are the core responsibilities. This vacancy is ideal for Test Engineers with commercial experience who want to develop their technical skills in a unique delivery area while remaining closely involved in the day-to-day validation of software. You'll have the opportunity to contribute to automation and continuous improvement, but your primary focus will be ensuring every feature we deliver meets the high standards expected of software operating in demanding environments. Work Benefits Promotions are based on technical excellence and reviewed regularly. 25 days holiday per year (with bank holidays on top), option to buy up to 5 days per year. Level up with an extra day of holiday per year, up to an extra 5 days, starting from 2 years' service. We offer financial support to cover HMRC allowable costs of relocating if you're moving to the area. Training and development opportunities to support your career aspirations O'Reilly books subscription which provides access to huge range of technical books Regular events including internal technical conferences, company socials and pizza-fuelled lunchtime seminars. Free seasonal fruit, tea, coffee, milk, squash and hot chocolate. Health Benefits - Private medical including access to Private online GP, and a helpline to speak with various healthcare professionals. Physiotherapists, osteopaths or chiropractors for muscle, bone, and joint pain. Mental health - counselling, and specialist consultations and treatment with psychologists and cognitive behavioural therapists. Annual Health assessment. Financial Benefits A company bonus scheme so that everybody is rewarded for company success. This is an annual award that is based on the company hitting its targeted forecast. We have achieved this every year to date. 8% company contribution to pension with no minimum requirement for employee contribution. Death in Service cover of 4x base salary. Enhanced maternity/paternity/adoption leave: 12 weeks maternity leave at full pay as soon as you join, further enhanced to 20 weeks full pay from 2 years' service. 2 weeks paternity leave at full pay as soon as you join, further enhanced to 4 weeks full pay from 2 years' service. Enhanced cycle-to-work scheme including the ability to purchase a bike over £1,000 (e-bikes, specialist cycles and trikes allowed).

About CodeRabbit CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems. Our primary goal is to create the next generation of Gen AI-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality. Role Overview At CodeRabbit, we seek an exceptional, enterprising, customer-focused Manager of Customer Support to lead our growing customer support organization in the EMEA theater. As the manager of the EMEA Customer Support team, you will use your deep experience to recruit and coach Level 1 and Level 2 support specialists. You will thrive on untangling complex technical challenges to ensure our customers get the most from our AI-powered code review platform. You and your team will be the bridge between our cutting edge AI technology and our customers, the innovative software engineers who rely on us. You will be a champion for our customers - a leader who goes above and beyond to ensure our customers are getting the most out of their investment in CodeRabbit. Key Responsibilities Recruit and manage Level 1 and Level 2 customer support teams Mentor customer support team members through training and coaching Build and own customer support systems, processes, and interactions Be the Voice of the Customer internally: champion the customer and customer issues Work directly with our customers to troubleshoot, debug, reproduce, and resolve complex technical issues Educate customers on CodeRabbit best practices to ensure they achieve maximum value with our products and services Analyze and report on the existing customer base and customer issues Define and inspire changes to our product in collaboration with our product engineering team based on feedback from customers and your experience in the field Develop and contribute to internal and external knowledge bases to help drive continuous improvement in everything we do Improve the serviceability of the product by testing new features and developing tools to scale our deployments and automatic support infrastructure Provide support on weekdays and off hours on an as needed and scheduled rotational basis Qualifications Great candidates often have these qualifications: At least 3 years of experience managing technical support teams or other technical teams in a customer facing role At least 10 years of overall experience in technical support, software engineering, or other technical or customer facing fields Excellent written and verbal communication skills - you are able to work with a wide variety of geographically distributed customers and solve their problems Customer Obsession: a passion to deliver a high quality customer experience Deep experience with modern ticketing and customer support systems Nice to Have Great candidates may also have one or more of these qualifications: Proficiency in at least one programming or scripting language Experience with code review processes and tools Familiarity with observability, RCA, and debugging practices and tools Strong understanding of modern software development practices, version control systems, and the software development ecosystem, e.g. Git, GitHub, CI/CD, VS Code, Cursor Knowledge of customer success, sales, and professional services (e.g. retention, expansion, MEDDPICC, services delivery) Bachelor's degree (or equivalent) in computer science, engineering, mathematics, or another technical field Our Values Collaborative Humans: Prioritizing collective intelligence Fearless Innovators: Turning obstacles into growth opportunities Persistent Passionate Developers: Thriving on complex, long term challenges Impact-Driven Creators: Crafting intuitive tools for developers Rapid Learners and Un-learners: Adapting quickly in our fast paced technological world What We Offer Work on cutting edge technology with real world impact Collaborative and innovative environment Competitive salary, equity, and benefits Professional development opportunities To apply, please submit your resume. CodeRabbit is an equal opportunity employer, committed to diversity and inclusion.

Full time, Permanent, based in our Plymouth office, with opportunities for remote work Following substantial growth over the last few years, and with a desire to grow significantly bigger across the firm in the future, we are recruiting a Solicitor to join our specialist Commercial Property team. The Commercial Property team Our Commercial Property team supports businesses, developers, and investors across the South West and beyond. We advise on a wide range of commercial property transactions, from acquisitions and disposals to complex leases and development projects. Known for our pragmatic advice and proactive service, we work closely with clients to understand their commercial goals and help them move forward with confidence. Buying and selling commercial premises Commercial leases (acting for landlords and tenants) Property development and site assembly Option agreements and overage arrangements Refinancing and secured lending Investment property transactions Main responsibilities and duties of the job We're looking for a confident and commercially minded Solicitor to join our busy Commercial Property team. This is a great opportunity for someone with strong technical skills and a client focused approach, who enjoys working on a wide variety of property transactions. You'll be acting for a broad range of clients - including developers, investors, business owners, and landlords and tenants - handling sales and purchases, leases, refinances, and development matters. You'll be responsible for managing your own caseload from instruction through to completion, with the support of experienced colleagues around you. Strong drafting, communication, and problem solving skills are essential, as is the ability to build trusted relationships with clients and other professionals. We're looking for someone who is proactive, well organised, and keen to contribute to the continued success and growth of the team. In return, you'll be part of a collaborative and well regarded team, with opportunities for professional development, progression, and involvement in high quality work. The team and the work Nick Winslet, Head of the Commercial Property team had this to say about the team and the work that they do: Since joining the Commercial Property team at Nash seven years ago, notwithstanding the challenging economic backdrop, there has been notable growth within the department in terms of fee income. Our client base continues to expand and diversify. We act for local residential and commercial developers; national occupier clients, high street and private lenders; and property investors across the industrial, retail and office sectors. The work is varied and will be undertaken on an individual basis or as a team, depending on the specifics of the transaction and the client's requirements. Ongoing professional development and training is crucial to ensuring we keep up to date with changes in legislation and current practices and there really is no limit to this. We encourage the team to take an active role in marketing in the forums they feel most comfortable with in order to raise their profile and that of the firm within the local market. As a team we recognise how competitive a market we face and therefore our focus is on client service and experience; ensuring that we provide accurate, concise and pragmatic advice on time and on budget. About you We do not set upper or lower limits of PQE for any of our vacancies. We have however given an indicative PQE as an approximate guide for applicants as to the expectations of the role, which for this role would likely be 2-4 years PQE. Well developed professional and interpersonal skills Excellent communication skills (written and verbal) and legal technical skills Ability to work in a team environment and develop relationships across the business Ability to demonstrate a deep understanding of the technical issues that are key to our clients Recognises and seizes opportunities for the firm, including repeat business Builds and develops own network of internal and external contacts Awareness of business development initiatives in the team and identifies ways to contribute Good knowledge of PC applications, including MS Office About us We're a firm of Solicitors in Plymouth who passionately believe in providing our clients with the very best client experience and service. We work with clients across the City, throughout the South West, and nationally too. We're a law firm that punches well above our weight and our client list would be the envy of a lot of larger firms nationwide. We put a very significant emphasis on providing our clients with exceptional client service and experience, and are keen for our lawyers to use their experience, knowledge and expertise to provide an outstanding quality of work as well. We currently have the highest average score and by far the most Google Reviews of any law firm in Devon, Cornwall, Somerset and the majority of Dorset. Our Corporate and Business Law, Employment Law, Commercial Property and Litigation teams together provide companies and organisations with a comprehensive and joined up approach to all of their legal requirements. For individuals and families needing legal support, we understand that visiting, talking to and trusting in a lawyer can be a daunting experience. As a result, we tailor our approach to ensure that the needs of our clients are catered to and that we balance professional advice and assistance with a friendly atmosphere. Salary & benefits We offer a highly competitive salary, 5 weeks holiday per year, a health cash back plan, death in service benefit, a healthy bonus scheme and enhanced maternity/paternity pay. Outside of work, we organise various events for our people throughout the year and live and work in undoubtedly one of the most beautiful parts of the country. We also think that it's one of the best places to bring up a young family. It's vitally important to us that our people can maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and well being and we're very happy to talk about opportunities for flexible/remote working, full time or part time working patterns. This really is a two way relationship. Our clients benefit from your hard work, your expertise, commitment and experience. In return, you'll be an important and valued member of the firm, and we'll do whatever we can to make sure that you have access to the resources that both you and your family need to thrive. You can find out more about the benefits of employment at Nash & Co Solicitors, by clicking here . Our values Everything that we do at Nash & Co Solicitors, is done with these values in mind. Be Fair - we do not expect you to work 'silly hours', in fact we discourage it. In our view, work is part of our lives, not all of it. Be Kind - we are committed to being kind to both clients and our people. This helps to create an environment where our people produce their best work, and our clients return time and again. We should always be supportive, compassionate and act thoughtfully. Be Transparent - we should always be transparent about costs, timescales, and the work that we do for clients. We should be in regular contact with our clients, keeping things understandable and avoiding legal jargon wherever possible. Be Honest - if something goes wrong, or circumstances change, we should always communicate this with our clients as soon as possible. Be Brilliant - We should constantly challenge ourselves to be better, think bigger and work to find creative solutions to clients' challenges. Diversity and inclusion At Nash & Co Solicitors, diversity and inclusion naturally underpins how we as a firm live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our firm, where everyone can feel comfortable coming to work. Diversity of perspective, thought, background and culture combine to make us the one of the top law firms in the area; and because of this, we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people - however your talent is packaged, whatever your background or circumstance and regardless of how you identify. Our environmental and community commitments We have a range of long term environmental commitments, particularly with ocean based charities and organisations - the Ocean Conservation Trust, the National Marine Aquarium, Surfers Against Sewage, and Whale and Dolphin Conservation. Plymouth is known as Britain's Ocean City, and we want to do our bit to help look after the seas and rivers that surround us. We're also running our own rewilding and tree planting scheme in our grounds and the adjacent public park, to encourage wildlife to thrive. You can find out more about our environmental commitments here . Here at Nash & Co we have always believed in doing whatever we can to help and support our local community, and this will always be an important part of the firm . click apply for full job details