White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Digital, Data and Technology Manager Not-for-Profit Organisation - Financial Services Hybrid working - 2.5 days Central London / 2.5 days home Basic salary circa £65,000. Excellent benefits package including: Bupa healthcare for spouse and family, Permanent Health Insurance, Life Assurance (4x salary), 26 days annual leave (rising to 30 days with service), Pension scheme with up to 12% employer contribution. Employer provides a base 5% and matches employee contributions up to a combined total of 12%. Permanent, Full Time Our client is a leading not for profit trade body in the financial services sector, representing 49 member organisations and employing 27 staff. They are seeking a Digital, Data and Technology Manager for their London office, with hybrid working. The Role of Digital, Data and Technology Manager Lead and coordinate the delivery of the Association's Digital, Data and Technology (DDaT) strategy, ensuring that digital services, data and technology including AI infrastructure and suppliers support organisational objectives and continuous improvement. The role focuses on effective project management, strong communication, and proactive oversight of technology and digital operations, security, and performance. Principal Tasks & Responsibilities Project and Change Delivery Lead planning and delivery of technology and digital projects, ensuring clear communication, stakeholder engagement, and timely, high quality outcomes. Manage the delivery of the strategic technology, data and digital roadmap in line with the strategy. Manage end to end project processes including communications, training, early life support and ongoing adoption and support coordination. Build data into a core capability ensuring data architecture, management and visualisation are developed and understood. Continuously assess digital maturity and digital service delivery and identify opportunities and drive improvements across systems, services, and processes through better use of technology including leveraging AI. Drive the organisation wide adoption of AI tools and practices at scale, ensuring they are effectively embedded to deliver measurable productivity and efficiency benefits. Supplier Management Manage outsourced technology providers, including but not limited to outsourced service desk, website and CRM providers through regular meetings, managing actions, contract performance management, escalating issues, service reviews, cost effectiveness and renewals. Ability to remain close enough to the technology to be hands on when needed. Maintain visibility of all digital and technology contracts, licences, warranties and renewals, ensuring continuity of service and value for money. Recommend opportunities to improve efficiency through better use of technology, including AI enabled solutions. Operational Oversight and Governance Ensure staff have access to hardware, systems and tools needed, managing this with outsourced suppliers. Ensure secure, resilient and compliant systems, covering cyber security, data architecture and protection, business continuity, and industry standards. Maintain and update digital, data and technology policies and processes, promoting organisation wide compliance and strong governance. Manage data collection and management through the CRM offering guidance to internal stakeholders for maximisation of CRM value within the Association, emphasising a single view of the stakeholders. Develop and embed data as a core organisational capability by establishing clear data architecture, supporting robust data management practices, and enabling effective data visualisation that is understood and utilised across the organisation. Review and optimise operational procedures to support a digital first, value driven approach. Communication and Stakeholder Engagement Build strong relationships across the organisation, particularly with the Data Protection Officer, Statistics and External Affairs teams, acting as a trusted partner to guide and influence technology and digital priorities as well as support staff with adoption and queries. Raise the profile of technology and digital initiatives, ensuring colleagues understand capabilities, benefits and upcoming changes and implement them. Work with teams to align digital tools and user experiences for internal and external stakeholders. Build technology, data and AI literacy across the workforce, ensuring colleagues develop the skills, confidence and capability needed to effectively adopt and leverage digital tools. Person Specification Proven experience delivering digital and technology transformation aligned to strategic goals. Strong project management and multi workstream coordination. Excellent communication and influencing skills. Practical understanding of cyber security, data protection, governance and business continuity. Supplier and contract management expertise. Competence with Microsoft 365, CRM/CMS platforms and a good understanding of AI capabilities. Understanding of standards such as ITIL, PRINCE and SFIA. Experience in a trade association, professional body or social purpose environment is ideal. Strong experience in digital, data and technology project management. Experience managing procurement, supplier performance and contract renewals. A proactive, can do mindset suited to evolving environments. To apply for this Digital, Data and Technology Manager role, please submit your CV. Due to the volume of applications, only successful candidates will be contacted. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Apr 03, 2026
Full time
Digital, Data and Technology Manager Not-for-Profit Organisation - Financial Services Hybrid working - 2.5 days Central London / 2.5 days home Basic salary circa £65,000. Excellent benefits package including: Bupa healthcare for spouse and family, Permanent Health Insurance, Life Assurance (4x salary), 26 days annual leave (rising to 30 days with service), Pension scheme with up to 12% employer contribution. Employer provides a base 5% and matches employee contributions up to a combined total of 12%. Permanent, Full Time Our client is a leading not for profit trade body in the financial services sector, representing 49 member organisations and employing 27 staff. They are seeking a Digital, Data and Technology Manager for their London office, with hybrid working. The Role of Digital, Data and Technology Manager Lead and coordinate the delivery of the Association's Digital, Data and Technology (DDaT) strategy, ensuring that digital services, data and technology including AI infrastructure and suppliers support organisational objectives and continuous improvement. The role focuses on effective project management, strong communication, and proactive oversight of technology and digital operations, security, and performance. Principal Tasks & Responsibilities Project and Change Delivery Lead planning and delivery of technology and digital projects, ensuring clear communication, stakeholder engagement, and timely, high quality outcomes. Manage the delivery of the strategic technology, data and digital roadmap in line with the strategy. Manage end to end project processes including communications, training, early life support and ongoing adoption and support coordination. Build data into a core capability ensuring data architecture, management and visualisation are developed and understood. Continuously assess digital maturity and digital service delivery and identify opportunities and drive improvements across systems, services, and processes through better use of technology including leveraging AI. Drive the organisation wide adoption of AI tools and practices at scale, ensuring they are effectively embedded to deliver measurable productivity and efficiency benefits. Supplier Management Manage outsourced technology providers, including but not limited to outsourced service desk, website and CRM providers through regular meetings, managing actions, contract performance management, escalating issues, service reviews, cost effectiveness and renewals. Ability to remain close enough to the technology to be hands on when needed. Maintain visibility of all digital and technology contracts, licences, warranties and renewals, ensuring continuity of service and value for money. Recommend opportunities to improve efficiency through better use of technology, including AI enabled solutions. Operational Oversight and Governance Ensure staff have access to hardware, systems and tools needed, managing this with outsourced suppliers. Ensure secure, resilient and compliant systems, covering cyber security, data architecture and protection, business continuity, and industry standards. Maintain and update digital, data and technology policies and processes, promoting organisation wide compliance and strong governance. Manage data collection and management through the CRM offering guidance to internal stakeholders for maximisation of CRM value within the Association, emphasising a single view of the stakeholders. Develop and embed data as a core organisational capability by establishing clear data architecture, supporting robust data management practices, and enabling effective data visualisation that is understood and utilised across the organisation. Review and optimise operational procedures to support a digital first, value driven approach. Communication and Stakeholder Engagement Build strong relationships across the organisation, particularly with the Data Protection Officer, Statistics and External Affairs teams, acting as a trusted partner to guide and influence technology and digital priorities as well as support staff with adoption and queries. Raise the profile of technology and digital initiatives, ensuring colleagues understand capabilities, benefits and upcoming changes and implement them. Work with teams to align digital tools and user experiences for internal and external stakeholders. Build technology, data and AI literacy across the workforce, ensuring colleagues develop the skills, confidence and capability needed to effectively adopt and leverage digital tools. Person Specification Proven experience delivering digital and technology transformation aligned to strategic goals. Strong project management and multi workstream coordination. Excellent communication and influencing skills. Practical understanding of cyber security, data protection, governance and business continuity. Supplier and contract management expertise. Competence with Microsoft 365, CRM/CMS platforms and a good understanding of AI capabilities. Understanding of standards such as ITIL, PRINCE and SFIA. Experience in a trade association, professional body or social purpose environment is ideal. Strong experience in digital, data and technology project management. Experience managing procurement, supplier performance and contract renewals. A proactive, can do mindset suited to evolving environments. To apply for this Digital, Data and Technology Manager role, please submit your CV. Due to the volume of applications, only successful candidates will be contacted. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
JOB DESCRIPTION Job title: Data Protection Consultant Reporting to: Taj Sallamuddin - Information Lawyer Accountable to: Managers, wider business Line management responsibility: tba Location: Furlong House, 10a Chandos Street, W1G 9DG Hybrid working Hours: 37.5hours, 9am - 5.30pm with 1-hour unpaid lunchbreak Salary range: £48,880 to £72,800 subject to experience and skills JOB PURPOSE As a Data Protection Consultant at Information Governance Services (IGS), you will be one of the lead fee earners for our organisation. You will be leading on specific pieces of client work and/or on-going client projects, liaising with both external clients and the internal team. ABOUT IGS IGS is a small data protection consultancy firm made up of subject matter experts in all things data protection and information governance. We provide specialist advice and a variety of services to our clients to ensure that they are handling their data in-line with data protection legislation. We help ensure our clients act in accordance with best industry practices and that their handling of data is as ethical as possible. Our values are: Operational excellence; Thoughtful execution; Client-centred; Ownership; Empowered by Collaboration; Inclusion. PERSON SPECIFICATION Have wide and deep data protection and information governance knowledge and experience. Experience of working in a law firm/legal consultancy or similar. Consider themselves, and be considered by others, as experts in specific areas of data protection and information governance. Confident in dealing with a variety of clients and managing very challenging queries and high-profile projects. To carry out role of IG Lead and carry out statutory Data Protection Officer roles for large client organisations. Strong motivation to seek ongoing improvements in operational processes. To be confident in working independently, including undertaking client meetings. Experience of line management of junior team members. Hold a shared responsibility for business development. Demonstrate a sense of responsibility for the reputation and effectiveness of the company. Draft proposals, statements of work and/or SLAs for client work. Actively works efficiently and effectively CONSULTANT - ROLE DESCRIPTION AND DUTIES Be a lead fee earner for IGS Provide consistent, high-quality guidance and advice to clients and the Company on data protection, information law and intellectual property issues, this includes business as usual queries and business change. Support the Data Protection consultants in delivering training and communication to key stakeholders. Provide line management of junior members of the team and carry out pay reviews. Delegate tasks to more junior members of the team and review their work thereafter. Proactively provide support to team members where a need is identified and actively seek to identify these needs across the organisation. Participate in recruitment including the screening of potential candidates and assisting with interviews as part of a panel. Work with the business to effectively address issues, data protection matters and complaints (internal and external), as required. Maintain compliance with data protection regulations that apply to any client's business including: Data Protection Act 2018 General Data Protection Regulation (GDPR) Privacy and Electronic Communications Regulations (PECR) Data (Use and Access) Act 2025 Any new or developing data protection regulations Lead and promote data protection compliance across our client's business Offer advice and guidance on data protection and information law issues. Assist with data subject rights requests. Maintain Records of Processing Documents. Manage and maintain company data protection policies and procedures. Lead data protection by design and conduct Data Protection Impact Assessments (DPIA) where appropriate. Act as point of contact for the regulator and any other third-party who has a data protection query. Manage personal data breaches. Conduct and deliver data protection training. Assist in reviewing and negotiating contracts on behalf of clients. Monitor third party governance risk and compliance. Please note that the list above is not exhaustive. The perks Performance related bonus. Private Healthcare. Hybrid and remote working. Pension scheme. To be part of an up-and-coming consultancy where the sky is the limit. Continued support to help you fulfil your potential - you'll keep advancing your technical skills throughout your career with us. Enhanced Annual Leave Allowance - 23 days (plus bank holidays) plus an extra day per year of service up to a maximum of 7 additional days. What we need from you An undergraduate degree (2.1 or higher), preferably in a related field. Masters qualification preferred, preferably in a related field CIPP/E or equivalent preferred Proven experience (5+ years) in data protection/IG (desirable - healthcare experience). Strong leadership and team management skills. Analytical and problem-solving skills. Loyalty and integrity. Innovation and creativity for how to grow and improve a business. Discipline to be able to work remotely and fulfil your duties. A willingness to advance the companies goals and the realisation what benefits the company will benefit your ongoing growth (both financial and wellbeing). Eligible to be able to apply for UK Security Clearance. Experience with a variety of industries and settings, including the healthcare setting How to apply? Please send the following information via the button below Your CV; and A covering letter, either in the body of the email or (maximum 1 A4 page) an attached word document. The closing date for applications is April 13th 2026, although we reserve the right to close this early. IGS is an equal opportunities employer. We are dedicated to treating all of our employees and prospective employees fairly and with respect. We do not tolerate discrimination or harassment of any colleague or job applicant on the grounds of sex, race, ethnic origin, disability, age, gender nonconformity, marital or civil partner status, sexual orientation, religion or belief, being pregnant or on maternity leave. The law requires us to ensure our employees have the right to work in the UK. Before commencing employment, you will be responsible for demonstrating that you have a right to work. You will therefore be required to produce for inspection original documents dependent on your circumstances.
Apr 03, 2026
Full time
JOB DESCRIPTION Job title: Data Protection Consultant Reporting to: Taj Sallamuddin - Information Lawyer Accountable to: Managers, wider business Line management responsibility: tba Location: Furlong House, 10a Chandos Street, W1G 9DG Hybrid working Hours: 37.5hours, 9am - 5.30pm with 1-hour unpaid lunchbreak Salary range: £48,880 to £72,800 subject to experience and skills JOB PURPOSE As a Data Protection Consultant at Information Governance Services (IGS), you will be one of the lead fee earners for our organisation. You will be leading on specific pieces of client work and/or on-going client projects, liaising with both external clients and the internal team. ABOUT IGS IGS is a small data protection consultancy firm made up of subject matter experts in all things data protection and information governance. We provide specialist advice and a variety of services to our clients to ensure that they are handling their data in-line with data protection legislation. We help ensure our clients act in accordance with best industry practices and that their handling of data is as ethical as possible. Our values are: Operational excellence; Thoughtful execution; Client-centred; Ownership; Empowered by Collaboration; Inclusion. PERSON SPECIFICATION Have wide and deep data protection and information governance knowledge and experience. Experience of working in a law firm/legal consultancy or similar. Consider themselves, and be considered by others, as experts in specific areas of data protection and information governance. Confident in dealing with a variety of clients and managing very challenging queries and high-profile projects. To carry out role of IG Lead and carry out statutory Data Protection Officer roles for large client organisations. Strong motivation to seek ongoing improvements in operational processes. To be confident in working independently, including undertaking client meetings. Experience of line management of junior team members. Hold a shared responsibility for business development. Demonstrate a sense of responsibility for the reputation and effectiveness of the company. Draft proposals, statements of work and/or SLAs for client work. Actively works efficiently and effectively CONSULTANT - ROLE DESCRIPTION AND DUTIES Be a lead fee earner for IGS Provide consistent, high-quality guidance and advice to clients and the Company on data protection, information law and intellectual property issues, this includes business as usual queries and business change. Support the Data Protection consultants in delivering training and communication to key stakeholders. Provide line management of junior members of the team and carry out pay reviews. Delegate tasks to more junior members of the team and review their work thereafter. Proactively provide support to team members where a need is identified and actively seek to identify these needs across the organisation. Participate in recruitment including the screening of potential candidates and assisting with interviews as part of a panel. Work with the business to effectively address issues, data protection matters and complaints (internal and external), as required. Maintain compliance with data protection regulations that apply to any client's business including: Data Protection Act 2018 General Data Protection Regulation (GDPR) Privacy and Electronic Communications Regulations (PECR) Data (Use and Access) Act 2025 Any new or developing data protection regulations Lead and promote data protection compliance across our client's business Offer advice and guidance on data protection and information law issues. Assist with data subject rights requests. Maintain Records of Processing Documents. Manage and maintain company data protection policies and procedures. Lead data protection by design and conduct Data Protection Impact Assessments (DPIA) where appropriate. Act as point of contact for the regulator and any other third-party who has a data protection query. Manage personal data breaches. Conduct and deliver data protection training. Assist in reviewing and negotiating contracts on behalf of clients. Monitor third party governance risk and compliance. Please note that the list above is not exhaustive. The perks Performance related bonus. Private Healthcare. Hybrid and remote working. Pension scheme. To be part of an up-and-coming consultancy where the sky is the limit. Continued support to help you fulfil your potential - you'll keep advancing your technical skills throughout your career with us. Enhanced Annual Leave Allowance - 23 days (plus bank holidays) plus an extra day per year of service up to a maximum of 7 additional days. What we need from you An undergraduate degree (2.1 or higher), preferably in a related field. Masters qualification preferred, preferably in a related field CIPP/E or equivalent preferred Proven experience (5+ years) in data protection/IG (desirable - healthcare experience). Strong leadership and team management skills. Analytical and problem-solving skills. Loyalty and integrity. Innovation and creativity for how to grow and improve a business. Discipline to be able to work remotely and fulfil your duties. A willingness to advance the companies goals and the realisation what benefits the company will benefit your ongoing growth (both financial and wellbeing). Eligible to be able to apply for UK Security Clearance. Experience with a variety of industries and settings, including the healthcare setting How to apply? Please send the following information via the button below Your CV; and A covering letter, either in the body of the email or (maximum 1 A4 page) an attached word document. The closing date for applications is April 13th 2026, although we reserve the right to close this early. IGS is an equal opportunities employer. We are dedicated to treating all of our employees and prospective employees fairly and with respect. We do not tolerate discrimination or harassment of any colleague or job applicant on the grounds of sex, race, ethnic origin, disability, age, gender nonconformity, marital or civil partner status, sexual orientation, religion or belief, being pregnant or on maternity leave. The law requires us to ensure our employees have the right to work in the UK. Before commencing employment, you will be responsible for demonstrating that you have a right to work. You will therefore be required to produce for inspection original documents dependent on your circumstances.
Our client is seeking a Procurement Officer to work alongside the Procurement Manager to deliver all procurement activity for the business. As part of a small three person team, the Procurement Officer role will be supporting the full tendering process, contract reviews, and day to day procurement tasks, ensuring all activity is compliant, well managed, and aligned with public sector requirements. The role provides friendly, practical guidance to colleagues across the business and helps secure high quality, value for money goods, works, and services for residents and the wider community. Job Description for the Procurement Officer: To work closely with the Procurement Manager as one of only two team members responsible for delivering all procurement activity Support and manage end to end procurement processes, including requests for quotations, mini competitions, tendering, evaluations, and contract award. Assist with reviewing existing contracts, identifying non compliant or expired agreements, and progressing re procurement or consolidation where required Provide friendly, practical procurement guidance to colleagues, helping them understand processes and make informed decisions Maintain the forward procurement plan, ensuring all upcoming tenders and deadlines are accurately recorded and monitored Prepare procurement strategies and tender documentation, including specifications, pricing schedules, and KPIs, ensuring they reflect stakeholder needs Manage the publication of tender documents and supplier clarifications through the e procurement porta (In -Tend) Support financial and quality evaluations, coordinate moderation sessions, and complete due diligence checks Produce clear recommendation reports for approval by the Procurement Manager and relevant stakeholders. Build positive working relationships with internal teams, suppliers, contractors, and external partners. Ensure all procurement activity complies with public sector regulations, internal policies, and governance requirements. Support the maintenance of the contract register and ensure contract documentation is authorised and signed appropriately. Contribute to improving procurement systems, processes, and ways of working within the small team. Candidate Requirements for the Procurement Officer: GCSE C or above in Maths & English CIPS Qualification an advantage A minimum of 12 months experience in a public sector procurement role Proven experience in running an end to end procurement process including tendering and contract awards Working knowledge of the public contract regulation 2015 and procurement act 2023 Experience of using e-procurement platforms to manage tendering activity Social housing experience is an advantage This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Purchasing Agent, Purchasing Manager, Sourcing Specialist, and Buyer Hours: 37hrs per week Monday - Friday Salary: £32,760 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Apr 03, 2026
Full time
Our client is seeking a Procurement Officer to work alongside the Procurement Manager to deliver all procurement activity for the business. As part of a small three person team, the Procurement Officer role will be supporting the full tendering process, contract reviews, and day to day procurement tasks, ensuring all activity is compliant, well managed, and aligned with public sector requirements. The role provides friendly, practical guidance to colleagues across the business and helps secure high quality, value for money goods, works, and services for residents and the wider community. Job Description for the Procurement Officer: To work closely with the Procurement Manager as one of only two team members responsible for delivering all procurement activity Support and manage end to end procurement processes, including requests for quotations, mini competitions, tendering, evaluations, and contract award. Assist with reviewing existing contracts, identifying non compliant or expired agreements, and progressing re procurement or consolidation where required Provide friendly, practical procurement guidance to colleagues, helping them understand processes and make informed decisions Maintain the forward procurement plan, ensuring all upcoming tenders and deadlines are accurately recorded and monitored Prepare procurement strategies and tender documentation, including specifications, pricing schedules, and KPIs, ensuring they reflect stakeholder needs Manage the publication of tender documents and supplier clarifications through the e procurement porta (In -Tend) Support financial and quality evaluations, coordinate moderation sessions, and complete due diligence checks Produce clear recommendation reports for approval by the Procurement Manager and relevant stakeholders. Build positive working relationships with internal teams, suppliers, contractors, and external partners. Ensure all procurement activity complies with public sector regulations, internal policies, and governance requirements. Support the maintenance of the contract register and ensure contract documentation is authorised and signed appropriately. Contribute to improving procurement systems, processes, and ways of working within the small team. Candidate Requirements for the Procurement Officer: GCSE C or above in Maths & English CIPS Qualification an advantage A minimum of 12 months experience in a public sector procurement role Proven experience in running an end to end procurement process including tendering and contract awards Working knowledge of the public contract regulation 2015 and procurement act 2023 Experience of using e-procurement platforms to manage tendering activity Social housing experience is an advantage This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Purchasing Agent, Purchasing Manager, Sourcing Specialist, and Buyer Hours: 37hrs per week Monday - Friday Salary: £32,760 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Milton Keynes City Council
Milton Keynes, Buckinghamshire
We have a brilliant opportunity for a Programme Manager for Innovation to join our Economic Development Service. This is a rewarding role where you'll help shape the future of our city. Milton Keynes City Council aims to make a real difference for local people. Our long term vision is set out in the Milton Keynes 2050 Strategy and our Council Plan, which focuses on creating cleaner, safer and healthier communities, tackling inequalities and taking action on climate change. Milton Keynes is recognised as one of the UK's leading smart cities with a global reputation for digital, technology and future focused urban development. As our Programme Manager for Innovation, you'll lead on a range of projects which support the city's innovation agenda. This is a site-based role Interviews for this role will be held on 10 April Milton Keynes City Council is a modern and friendly place to work. We're dedicated, respectful and collaborative, and you'll be part of a team that puts these values into everything we do. Find out more about working with us here: Main Responsibility Lead and manage a diverse programme of projects, guiding teams across all stages of delivery. Oversee day-to-day programme operations, including managing budgets, risks and delivery plans. Develop and implement creative solutions to address risks and ensure programmes stay on track. Lead on the development of tender documentation and funding applications to bring in resources to further support expansion of the Innovation programme. Apply strong project and programme management disciplines to monitor costs, timescales and compliance. Lead procurement activity, including contract negotiation with external suppliers. Produce and deliver marketing and engagement strategies to build support across the business community and key stakeholders. Prepare high-quality briefings, reports and updates for senior officers, elected members and Government partners. Provide quality assurance and ensure all major deliverables are fit for purpose. Lead and support colleagues working within and across the programme team. The Ideal Candidate We're looking for someone who enjoys working collaboratively, thinks ahead and takes ownership. Extensive experience developing projects and strategies, with the ability to communicate clearly and influence internal and external stakeholders. Strong experience of leading and working within teams, promoting development and supporting creative thinking. Excellent communication skills, both written and verbal, with confidence producing reports and presentations. Extensive knowledge of risk management and change management in a project environment. Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g. APM, Prince2 or similar). Package Description In addition to your salary, we offer a range of benefits including: Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses. Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Apr 02, 2026
Full time
We have a brilliant opportunity for a Programme Manager for Innovation to join our Economic Development Service. This is a rewarding role where you'll help shape the future of our city. Milton Keynes City Council aims to make a real difference for local people. Our long term vision is set out in the Milton Keynes 2050 Strategy and our Council Plan, which focuses on creating cleaner, safer and healthier communities, tackling inequalities and taking action on climate change. Milton Keynes is recognised as one of the UK's leading smart cities with a global reputation for digital, technology and future focused urban development. As our Programme Manager for Innovation, you'll lead on a range of projects which support the city's innovation agenda. This is a site-based role Interviews for this role will be held on 10 April Milton Keynes City Council is a modern and friendly place to work. We're dedicated, respectful and collaborative, and you'll be part of a team that puts these values into everything we do. Find out more about working with us here: Main Responsibility Lead and manage a diverse programme of projects, guiding teams across all stages of delivery. Oversee day-to-day programme operations, including managing budgets, risks and delivery plans. Develop and implement creative solutions to address risks and ensure programmes stay on track. Lead on the development of tender documentation and funding applications to bring in resources to further support expansion of the Innovation programme. Apply strong project and programme management disciplines to monitor costs, timescales and compliance. Lead procurement activity, including contract negotiation with external suppliers. Produce and deliver marketing and engagement strategies to build support across the business community and key stakeholders. Prepare high-quality briefings, reports and updates for senior officers, elected members and Government partners. Provide quality assurance and ensure all major deliverables are fit for purpose. Lead and support colleagues working within and across the programme team. The Ideal Candidate We're looking for someone who enjoys working collaboratively, thinks ahead and takes ownership. Extensive experience developing projects and strategies, with the ability to communicate clearly and influence internal and external stakeholders. Strong experience of leading and working within teams, promoting development and supporting creative thinking. Excellent communication skills, both written and verbal, with confidence producing reports and presentations. Extensive knowledge of risk management and change management in a project environment. Strong background in programme, project or PMO management, ideally with relevant qualifications (e.g. APM, Prince2 or similar). Package Description In addition to your salary, we offer a range of benefits including: Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses. Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Farrer Barnes is delighted to be partnering with an education trust to recruit an exceptional Chief Finance & Operations Officer, a pivotal executive leadership role at the heart of the Trust's strategic direction and long-term development.Reporting directly to the CEO and working closely with Trustees and senior leaders, the CF&OO will provide strategic leadership across finance, estates, governance, compliance, risk, HR and operational services. This is a rare opportunity to influence and shape the infrastructure that underpins high-quality education across the Trust's academies.As Isle Education Trust continues to grow, the successful candidate will play a critical role in designing, strengthening and embedding the financial and operational frameworks that will support sustainable expansion and organisational excellence.Key responsibilities will include: Leading the Trust's financial strategy, ensuring robust planning, strong financial stewardship and alignment with educational priorities Overseeing operational systems and services to ensure they are efficient, compliant and enable high-quality teaching and learning Strengthening governance and assurance frameworks, working closely with Trustees and executive leaders Embedding a proactive and effective risk management culture across the organisation Ensuring that the Trust's core values of Respect, Resilience and Inspiration are reflected throughout its operations and culture This role will be based at the Trust's Head Office, with regular engagement across all Trust academies and sites.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Apr 02, 2026
Full time
Farrer Barnes is delighted to be partnering with an education trust to recruit an exceptional Chief Finance & Operations Officer, a pivotal executive leadership role at the heart of the Trust's strategic direction and long-term development.Reporting directly to the CEO and working closely with Trustees and senior leaders, the CF&OO will provide strategic leadership across finance, estates, governance, compliance, risk, HR and operational services. This is a rare opportunity to influence and shape the infrastructure that underpins high-quality education across the Trust's academies.As Isle Education Trust continues to grow, the successful candidate will play a critical role in designing, strengthening and embedding the financial and operational frameworks that will support sustainable expansion and organisational excellence.Key responsibilities will include: Leading the Trust's financial strategy, ensuring robust planning, strong financial stewardship and alignment with educational priorities Overseeing operational systems and services to ensure they are efficient, compliant and enable high-quality teaching and learning Strengthening governance and assurance frameworks, working closely with Trustees and executive leaders Embedding a proactive and effective risk management culture across the organisation Ensuring that the Trust's core values of Respect, Resilience and Inspiration are reflected throughout its operations and culture This role will be based at the Trust's Head Office, with regular engagement across all Trust academies and sites.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
Apr 02, 2026
Full time
Surrey Community Action Chief Executive Officer 35 hours per week, mostly office based but with some scope for working remotely. Based in Burpham, Guildford, Surrey The role is subject to a satisfactory DBS check. £62,000 for a 35-hour week 5% employers pension contribution 25 days annual leave plus three days over Christmas Employee Assistance Programme About Surrey Community Action Surrey Community Action supports Surrey's voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey's voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey's Communities and we provide services directly to Surrey's communities that support community action and address unsupported needs. About The Role We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future. As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey's voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team. You will be the organisation's lead ambassador, building trusted relationships with partners, funders and decision makers, and ensuring the organisation's voice is heard at local, regional and national level. You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast changing environment. This is a role for someone who enjoys balancing big picture thinking with practical delivery, and who can bring people with them through periods of transition. If you are motivated to improve the capability, capacity and resilience of the Surrey's voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you. No two days will be the same, but there are some core parts of this role. Strategic Leadership & Organisational Direction You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future focused and well positioned within the voluntary and community sectors. Board Partnership & Governance You will work collaboratively with the Board of Trustees, providing high quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision making through clear reporting, analysis and professional guidance. Leadership of People & Culture You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high performance culture rooted in trust, accountability, equality, diversity and wellbeing. Change Management & Organisational Development You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience. Ambassadorial Role, Advocacy & External Relations You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders. About You The purpose of the Chief Executive Officer's role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved. To do this, we need someone who embodies the following attributes, skills and experience. You will have: Senior leadership experience within a voluntary, community, public or values led organisation, with accountability for strategy, performance and resources. Proven experience of working effectively with a Board or trustees Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation. Experience in fundraising, income generation and business development Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts. A strong track record of external engagement, partnership working and representation at senior level. People management experience, supporting a compact team delivering diverse projects. Excellent communication skills (including social media) and governance literacy. It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey. You will be: Motivated, motivating and dynamic An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary. Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding. Calm and confident under pressure with an evidence-based approach to prioritising finite resources. These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer. The Nuts and Bolts The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely. Our offices are in Guildford, Surrey We are committed to continued professional development and will support you to develop your skills even further. The role is subject to a satisfactory DBS check. The salary for this post is £62,000 for a 35-hour week. We also offer: 5% employers pension contribution Employee Assistance Programme 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays For a full application pack, please visit our recruitment page . If you would like an informal conversation about the role and whether it is right for you , please contact our Office Manager, Liza Campbell on or email to arrange an informal conversation with the outgoing Chief Executive Officer. To apply for this position, please send an up-to-date CV and a covering statement highlighting how your skills and experience matches our needs to Liza, as above. Deadline for applications is Sunday 26 April, 11:59pm. First round interviews will take place at our Guildford offices during the week of 11 May 2026 with selected candidates being invited to a second interview on Tuesday 19 May. We can only accept applications from candidates with the right to work in the UK.
Head of Finance - 2 x Opportunities We currently have the following opportunities within our Finance service: Head of Finance - Financial Management. Head of Finance - Financial Transformation & Improvement. Permanent, Full Time Location: City Hall, Bristol (Hybrid working) Salary: Bristol Grade HoS: £78,158 - £86,607, with potential for Market Supplement of up to 15%. Shape the future of a city that dares to be different Bristol is one of the UK's most vibrant, innovative and ambitious cities. With a strong sense of identity, a clear long term vision and a commitment to social justice, sustainability and inclusive growth, Bristol City Council plays a pivotal role in improving outcomes for people who live, work and visit the city. Sound financial leadership is fundamental to achieving this vision. As we continue to respond to financial challenges while delivering major transformation and investment programmes, we are strengthening our senior finance leadership team and are recruiting to two high profile Head of Finance roles: Head of Finance - Financial Management Head of Finance - Financial Transformation & Improvement Both roles report directly to the Director of Finance, working alongside our Head of Strategic Finance, and operate at the heart of the organisation's strategic and corporate leadership. About the roles These are senior, high profile leadership roles at the heart of Bristol City Council, offering a genuine opportunity to shape the financial future of one of the UK's most ambitious and values driven cities. Reporting directly to the Director of Finance and working closely with the Head of Strategic Finance, both posts operate as trusted members of the organisation's strategic and corporate leadership community. Together, the two Heads of Finance play a pivotal role in securing the Council's financial sustainability while enabling innovation, transformation and investment. They work in close partnership, bringing complementary strengths to a shared ambition: strong stewardship of public resources alongside a finance function that adds real strategic value to services, communities and elected members. The Head of Finance - Financial Management leads the Council's financial management and business partnering activity, ensuring high quality advice, robust governance and effective financial control across services. This role champions excellent financial management, supports informed decision making and builds strong relationships with senior leaders to embed accountability and value for money. The Head of Finance - Financial Transformation & Improvement focuses on forward planning, innovation and change. This role drives improvement across finance and the wider organisation, developing financial planning and transformation programmes. It is about strengthening insight, capability and resilience so the Council is well placed to meet both current pressures and long term challenges. In both roles, you will be a visible and inclusive leader, working with Executive Directors, senior officers, elected members and partners. You will represent Bristol locally, regionally and nationally, championing best practice in public sector financial management and modelling the Council's commitment to equality, diversity and inclusion. About you We are looking for credible, forward thinking finance leaders who are motivated by public service and excited by complex challenge. You will be a fully CCAB qualified (or equivalent) professional with significant post qualification experience and a strong commitment to ongoing development. You will bring senior level experience of providing financial leadership, assurance and strategic influence within a large, complex organisation. You are confident working in a demanding and evolving environment, able to exercise sound judgement, solve complex problems and balance financial discipline with creativity and innovation. Strong relationships matter here. You will have a proven track record of working collaboratively with senior stakeholders, including executive leaders, elected members, auditors and external partners, and of building trust through clear, insightful advice. Experience of operating in a political environment, and an understanding of governance and council owned companies, would be an advantage. Just as importantly, you will be a people centred leader. You will have experience of leading teams through change, setting high professional standards and creating inclusive, high performing cultures where people feel empowered to do their best work. If you are passionate about using finance as a force for good, and want to make a visible difference in a city that dares to be different, these roles offer a exciting next step. Why Bristol City Council? We're proud to be a city that's undergoing major change. Working towards shared goals, our people enjoy a collaborative and forward-thinking environment. We offer: The chance to work at senior level on issues that genuinely matter to people and communities A collaborative, values driven culture with a strong commitment to equality, diversity and inclusion A hybrid working approach, with flexibility balanced against business need The opportunity to shape the future of finance in one of the UK's most dynamic cities You'll receive a competitive salary, flexible working options, generous holiday entitlement, and access to the Local Government Pension Scheme. We also offer agile working practices, family-friendly policies, and a supportive management culture. For further information please see attached the full job description and person specification. To arrange an informal conversation with Sarah Chodkiewicz, Director of Finance (Section 151 Officer), please contact Apply To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification. Closing date: Sunday 12th April 2026. No agencies please. At Bristol City Council, we value having a workforce as diverse as the city we serve and welcome applications from all sections of the community. Appointments will be made on merit.
Apr 02, 2026
Full time
Head of Finance - 2 x Opportunities We currently have the following opportunities within our Finance service: Head of Finance - Financial Management. Head of Finance - Financial Transformation & Improvement. Permanent, Full Time Location: City Hall, Bristol (Hybrid working) Salary: Bristol Grade HoS: £78,158 - £86,607, with potential for Market Supplement of up to 15%. Shape the future of a city that dares to be different Bristol is one of the UK's most vibrant, innovative and ambitious cities. With a strong sense of identity, a clear long term vision and a commitment to social justice, sustainability and inclusive growth, Bristol City Council plays a pivotal role in improving outcomes for people who live, work and visit the city. Sound financial leadership is fundamental to achieving this vision. As we continue to respond to financial challenges while delivering major transformation and investment programmes, we are strengthening our senior finance leadership team and are recruiting to two high profile Head of Finance roles: Head of Finance - Financial Management Head of Finance - Financial Transformation & Improvement Both roles report directly to the Director of Finance, working alongside our Head of Strategic Finance, and operate at the heart of the organisation's strategic and corporate leadership. About the roles These are senior, high profile leadership roles at the heart of Bristol City Council, offering a genuine opportunity to shape the financial future of one of the UK's most ambitious and values driven cities. Reporting directly to the Director of Finance and working closely with the Head of Strategic Finance, both posts operate as trusted members of the organisation's strategic and corporate leadership community. Together, the two Heads of Finance play a pivotal role in securing the Council's financial sustainability while enabling innovation, transformation and investment. They work in close partnership, bringing complementary strengths to a shared ambition: strong stewardship of public resources alongside a finance function that adds real strategic value to services, communities and elected members. The Head of Finance - Financial Management leads the Council's financial management and business partnering activity, ensuring high quality advice, robust governance and effective financial control across services. This role champions excellent financial management, supports informed decision making and builds strong relationships with senior leaders to embed accountability and value for money. The Head of Finance - Financial Transformation & Improvement focuses on forward planning, innovation and change. This role drives improvement across finance and the wider organisation, developing financial planning and transformation programmes. It is about strengthening insight, capability and resilience so the Council is well placed to meet both current pressures and long term challenges. In both roles, you will be a visible and inclusive leader, working with Executive Directors, senior officers, elected members and partners. You will represent Bristol locally, regionally and nationally, championing best practice in public sector financial management and modelling the Council's commitment to equality, diversity and inclusion. About you We are looking for credible, forward thinking finance leaders who are motivated by public service and excited by complex challenge. You will be a fully CCAB qualified (or equivalent) professional with significant post qualification experience and a strong commitment to ongoing development. You will bring senior level experience of providing financial leadership, assurance and strategic influence within a large, complex organisation. You are confident working in a demanding and evolving environment, able to exercise sound judgement, solve complex problems and balance financial discipline with creativity and innovation. Strong relationships matter here. You will have a proven track record of working collaboratively with senior stakeholders, including executive leaders, elected members, auditors and external partners, and of building trust through clear, insightful advice. Experience of operating in a political environment, and an understanding of governance and council owned companies, would be an advantage. Just as importantly, you will be a people centred leader. You will have experience of leading teams through change, setting high professional standards and creating inclusive, high performing cultures where people feel empowered to do their best work. If you are passionate about using finance as a force for good, and want to make a visible difference in a city that dares to be different, these roles offer a exciting next step. Why Bristol City Council? We're proud to be a city that's undergoing major change. Working towards shared goals, our people enjoy a collaborative and forward-thinking environment. We offer: The chance to work at senior level on issues that genuinely matter to people and communities A collaborative, values driven culture with a strong commitment to equality, diversity and inclusion A hybrid working approach, with flexibility balanced against business need The opportunity to shape the future of finance in one of the UK's most dynamic cities You'll receive a competitive salary, flexible working options, generous holiday entitlement, and access to the Local Government Pension Scheme. We also offer agile working practices, family-friendly policies, and a supportive management culture. For further information please see attached the full job description and person specification. To arrange an informal conversation with Sarah Chodkiewicz, Director of Finance (Section 151 Officer), please contact Apply To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification. Closing date: Sunday 12th April 2026. No agencies please. At Bristol City Council, we value having a workforce as diverse as the city we serve and welcome applications from all sections of the community. Appointments will be made on merit.
Finance Business Partner - Public Sector Generic Responsibilities Build strong working relationships with Service Managers, providing support, advice, and constructive challenge to aid decision-making. Lead, support, and train the service finance team to deliver high-quality, customer-focused financial services. Provide accurate, timely financial advice to Members, Directors, senior managers, and Finance colleagues. Coordinate revenue and capital budget preparation in line with corporate processes. Support budget managers in setting budgets, analysing trends, understanding cost drivers, and delivering MTFS savings. Quality-assure forecasts and produce accurate monthly monitoring reports, highlighting variances, risks, and required actions. Present monthly budget monitoring to Directorate/Divisional Management Teams and meet regularly with the Finance Business Partner to review financial positions. Deliver financial training to service and budget managers. Complete statutory financial and statistical returns and maintain accurate records for grant claims. Lead and coordinate year-end closedown tasks and provide information for the Statement of Accounts. Advise on financial implications of legislative, policy, or service changes. Ensure compliance with accounting standards, statutory guidance, and financial regulations. Contribute to improvement and transformation projects. Maintain continuous professional development and stay updated on best practice. Conduct performance appraisals for senior finance officers. Undertake any other duties appropriate to the level of the post. Essential Requirements Strong knowledge of local authority financial management, processes, and the wider financial and legislative framework. Understanding of the service directorate's business and legislative context. Proven experience delivering the core duties of the role. Experience producing accurate, timely reports for senior managers. Experience in local authority budget setting, including capital and revenue monitoring. Demonstrated use of continuous improvement in financial management. Experience managing or supervising staff. CCAB-qualified accountant (or near-finalist with substantial relevant experience). Evidence of ongoing professional development. Excellent numerical and analytical skills, able to interpret and present financial analysis clearly. Strong Microsoft Excel skills (including VLOOKUP and pivot tables). Advanced ability to extract and interpret data from a General Ledger system to support budget holders. Strong interpersonal and communication skills, written and verbal, including working with senior management. Ability to provide constructive challenge and influence decisions. Commitment to continuous learning for self and others. Ability to build effective working relationships across and beyond the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 02, 2026
Full time
Finance Business Partner - Public Sector Generic Responsibilities Build strong working relationships with Service Managers, providing support, advice, and constructive challenge to aid decision-making. Lead, support, and train the service finance team to deliver high-quality, customer-focused financial services. Provide accurate, timely financial advice to Members, Directors, senior managers, and Finance colleagues. Coordinate revenue and capital budget preparation in line with corporate processes. Support budget managers in setting budgets, analysing trends, understanding cost drivers, and delivering MTFS savings. Quality-assure forecasts and produce accurate monthly monitoring reports, highlighting variances, risks, and required actions. Present monthly budget monitoring to Directorate/Divisional Management Teams and meet regularly with the Finance Business Partner to review financial positions. Deliver financial training to service and budget managers. Complete statutory financial and statistical returns and maintain accurate records for grant claims. Lead and coordinate year-end closedown tasks and provide information for the Statement of Accounts. Advise on financial implications of legislative, policy, or service changes. Ensure compliance with accounting standards, statutory guidance, and financial regulations. Contribute to improvement and transformation projects. Maintain continuous professional development and stay updated on best practice. Conduct performance appraisals for senior finance officers. Undertake any other duties appropriate to the level of the post. Essential Requirements Strong knowledge of local authority financial management, processes, and the wider financial and legislative framework. Understanding of the service directorate's business and legislative context. Proven experience delivering the core duties of the role. Experience producing accurate, timely reports for senior managers. Experience in local authority budget setting, including capital and revenue monitoring. Demonstrated use of continuous improvement in financial management. Experience managing or supervising staff. CCAB-qualified accountant (or near-finalist with substantial relevant experience). Evidence of ongoing professional development. Excellent numerical and analytical skills, able to interpret and present financial analysis clearly. Strong Microsoft Excel skills (including VLOOKUP and pivot tables). Advanced ability to extract and interpret data from a General Ledger system to support budget holders. Strong interpersonal and communication skills, written and verbal, including working with senior management. Ability to provide constructive challenge and influence decisions. Commitment to continuous learning for self and others. Ability to build effective working relationships across and beyond the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Chief Finance Officer (CFO) Location: Hybrid / Remote Grade: Strategic Service Manager Level Sector: Local Government / Public Sector Relocation Package Available An ambitious local authority is seeking an exceptional Chief Finance Officer (CFO) to lead its financial strategy, strengthen financial governance, and drive high-performing finance, revenues and welfare services that deliver real impact for local residents. With Local Government Reorganisation (LGR) on the horizon , this is an exciting moment to step into a role where change is expected, fresh thinking is welcome, and the organisation is actively looking for someone who will bring their own leadership style and make the role their own . This opportunity is ideal for: A seasoned senior finance leader seeking a meaningful final career move, or An ambitious and talented Head of Finance ready to step into their first CFO-level role with full strategic visibility. A relocation package is on offer , making this a compelling opportunity for candidates willing to move for the right leadership challenge. The Role As CFO, you will: Serve as the Deputy Section 151 Officer , representing senior leadership at key officer and Member meetings. Lead all strategic and operational financial functions, ensuring strong financial management, robust budget controls, and excellent value for money. Drive the development of the Medium-Term Financial Strategy (MTFS) , capital and treasury strategies, and all revenue and capital budget processes. Oversee statutory accounts, external audit, and all required financial reporting. Provide leadership across local taxation, benefits and welfare services, corporate debt recovery, exchequer functions, treasury operations, VAT, insurance , and financial systems. Deliver confident, high-quality financial advice to elected Members, supporting governance, scrutiny and corporate decision-making. Build effective relationships across senior leadership, Members, auditors, partners and government bodies. Lead improvement and transformation initiatives, ensuring delivery against key milestones and service requirements. Hold strategic responsibility for revenue budgets in excess of £15 million , ensuring integrity and value for money. About You Essential Experience & Qualifications Chartered accountancy qualification (CIPFA, ACCA, ACA, etc.) A minimum of 2 years' experience as a Head of Service in finance, revenues, benefits and/or debt A strong track record of developing financial strategies and leading complex, multi-disciplinary services Excellent communication and presentation skills, including briefing senior stakeholders and public forums Ability to balance strategic leadership with urgent operational demands Leadership Strengths Inspirational leadership that motivates teams and builds a culture of accountability Politically astute, with the ability to navigate shifting policy landscapes Clear, engaging communication style able to demystify complex financial information for diverse audiences A commitment to fairness, equality and inclusive service delivery A personal leadership style you are ready to bring confidently into the organisation Key Relationships You will report directly to senior leadership and line-manage several Heads of Service across finance, revenues, benefits and debt. You will also work closely with Members, service directors, auditors, external partners, and central government bodies. Working Environment The role is based on a hybrid working model , with home-working balanced with required on-site attendance and evening meetings. Application & Interview Process Deadline for CVs: Midnight on 29th March The organisation intends to move quickly Initial interview via Microsoft Teams Followed shortly after by a final face-to-face interview This efficient process reflects the organisation's commitment to securing the right leader without delay. Why This Role? This is a rare and high-influence role within a complex local authority - perfect for someone who wants to: Influence strategic direction during a time of sector-wide change Shape long-term financial sustainability Bring their own style and make a lasting mark Step into a visible statutory leadership role Relocate for a compelling next chapter (with a relocation package available ) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 01, 2026
Full time
Chief Finance Officer (CFO) Location: Hybrid / Remote Grade: Strategic Service Manager Level Sector: Local Government / Public Sector Relocation Package Available An ambitious local authority is seeking an exceptional Chief Finance Officer (CFO) to lead its financial strategy, strengthen financial governance, and drive high-performing finance, revenues and welfare services that deliver real impact for local residents. With Local Government Reorganisation (LGR) on the horizon , this is an exciting moment to step into a role where change is expected, fresh thinking is welcome, and the organisation is actively looking for someone who will bring their own leadership style and make the role their own . This opportunity is ideal for: A seasoned senior finance leader seeking a meaningful final career move, or An ambitious and talented Head of Finance ready to step into their first CFO-level role with full strategic visibility. A relocation package is on offer , making this a compelling opportunity for candidates willing to move for the right leadership challenge. The Role As CFO, you will: Serve as the Deputy Section 151 Officer , representing senior leadership at key officer and Member meetings. Lead all strategic and operational financial functions, ensuring strong financial management, robust budget controls, and excellent value for money. Drive the development of the Medium-Term Financial Strategy (MTFS) , capital and treasury strategies, and all revenue and capital budget processes. Oversee statutory accounts, external audit, and all required financial reporting. Provide leadership across local taxation, benefits and welfare services, corporate debt recovery, exchequer functions, treasury operations, VAT, insurance , and financial systems. Deliver confident, high-quality financial advice to elected Members, supporting governance, scrutiny and corporate decision-making. Build effective relationships across senior leadership, Members, auditors, partners and government bodies. Lead improvement and transformation initiatives, ensuring delivery against key milestones and service requirements. Hold strategic responsibility for revenue budgets in excess of £15 million , ensuring integrity and value for money. About You Essential Experience & Qualifications Chartered accountancy qualification (CIPFA, ACCA, ACA, etc.) A minimum of 2 years' experience as a Head of Service in finance, revenues, benefits and/or debt A strong track record of developing financial strategies and leading complex, multi-disciplinary services Excellent communication and presentation skills, including briefing senior stakeholders and public forums Ability to balance strategic leadership with urgent operational demands Leadership Strengths Inspirational leadership that motivates teams and builds a culture of accountability Politically astute, with the ability to navigate shifting policy landscapes Clear, engaging communication style able to demystify complex financial information for diverse audiences A commitment to fairness, equality and inclusive service delivery A personal leadership style you are ready to bring confidently into the organisation Key Relationships You will report directly to senior leadership and line-manage several Heads of Service across finance, revenues, benefits and debt. You will also work closely with Members, service directors, auditors, external partners, and central government bodies. Working Environment The role is based on a hybrid working model , with home-working balanced with required on-site attendance and evening meetings. Application & Interview Process Deadline for CVs: Midnight on 29th March The organisation intends to move quickly Initial interview via Microsoft Teams Followed shortly after by a final face-to-face interview This efficient process reflects the organisation's commitment to securing the right leader without delay. Why This Role? This is a rare and high-influence role within a complex local authority - perfect for someone who wants to: Influence strategic direction during a time of sector-wide change Shape long-term financial sustainability Bring their own style and make a lasting mark Step into a visible statutory leadership role Relocate for a compelling next chapter (with a relocation package available ) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Apr 01, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Description Location: London Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Chief of Staff to the COO Closing date: Monday 23rd March, 12pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Opportunity: We are seeking a hands-on, delivery-focused Project Manager to lead two critical initiatives: the completion of the organisation's Data Control Library and the delivery of a comprehensive Data Retention Programme. This role is accountable for translating data strategy and regulatory expectations into practical, executable outcomes across the business. You will work closely with senior stakeholders across technology, risk, compliance, and operations to ensure data is retained, managed, and securely deleted in line with legal, regulatory, and business requirements. Success in this role requires strong project delivery capability, deep understanding of the data lifecycle, and the ability to influence and mobilise teams without direct authority. Key Responsibilities: Lead and deliver a structured, end-to-end Data Retention Programme, including the identification and remediation of over-retained data. Translate high-level data strategy and regulatory requirements into clear, actionable plans for operational teams. Work closely with the Data Protection Officer (DPO), Deputy CIO, and other senior stakeholders to clarify data ownership, accountability, and governance. Identify and support Data Owners across the organisation, ensuring they understand their GDPR and data retention obligations. Own the delivery of the Data Control Library, ensuring controls are validated, risk-mapped, clearly documented, and embedded into business-as-usual processes. Identify control gaps or failures, and partner with technology and business owners to develop Remediation Plans with clear timelines. Quantify and report on the Residual Risk remaining when controls are found to be ineffective or missing. Partner with Second Line of Defence (2LoD) teams to align on expectations, controls, and training requirements. Establish and maintain effective project governance. Drive delivery momentum, proactively resolving any blockers to ensure timelines are met. Ensure the business is equipped to manage data retention and controls independently once the programme concludes Requirements Behaviours & Competencies: Strong influencing skills, with the ability to secure engagement and commitment without formal authority. Outcome-focused with an ability to see the problems through to resolution with minimal supervision. Comfortable navigating ambiguity and maintaining momentum through complex challenges. Able to translate between regulatory, technical, and operational perspectives. Confident presenting to senior leaders while also working "in the weeds" with data owners and delivery teams. Anticipates risks and issues early and acts decisively to address them. Skills & Experience: Experience implementing or coordinating data retention schedules and data cleanup initiatives. Proven experience delivering complex, cross-functional programmes end-to-end. Strong command of structured project management methodologies and ability to apply them flexibly in practice. Practical understanding of the full data lifecycle and data governance concepts Ability to interpret complex regulatory requirements and convert them into simple, actionable business processes. Experience working in regulated environments (e.g. financial services, fintech, or similar). Experience in identifying and improving controls Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 01, 2026
Full time
Description Location: London Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Chief of Staff to the COO Closing date: Monday 23rd March, 12pm About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. The Opportunity: We are seeking a hands-on, delivery-focused Project Manager to lead two critical initiatives: the completion of the organisation's Data Control Library and the delivery of a comprehensive Data Retention Programme. This role is accountable for translating data strategy and regulatory expectations into practical, executable outcomes across the business. You will work closely with senior stakeholders across technology, risk, compliance, and operations to ensure data is retained, managed, and securely deleted in line with legal, regulatory, and business requirements. Success in this role requires strong project delivery capability, deep understanding of the data lifecycle, and the ability to influence and mobilise teams without direct authority. Key Responsibilities: Lead and deliver a structured, end-to-end Data Retention Programme, including the identification and remediation of over-retained data. Translate high-level data strategy and regulatory requirements into clear, actionable plans for operational teams. Work closely with the Data Protection Officer (DPO), Deputy CIO, and other senior stakeholders to clarify data ownership, accountability, and governance. Identify and support Data Owners across the organisation, ensuring they understand their GDPR and data retention obligations. Own the delivery of the Data Control Library, ensuring controls are validated, risk-mapped, clearly documented, and embedded into business-as-usual processes. Identify control gaps or failures, and partner with technology and business owners to develop Remediation Plans with clear timelines. Quantify and report on the Residual Risk remaining when controls are found to be ineffective or missing. Partner with Second Line of Defence (2LoD) teams to align on expectations, controls, and training requirements. Establish and maintain effective project governance. Drive delivery momentum, proactively resolving any blockers to ensure timelines are met. Ensure the business is equipped to manage data retention and controls independently once the programme concludes Requirements Behaviours & Competencies: Strong influencing skills, with the ability to secure engagement and commitment without formal authority. Outcome-focused with an ability to see the problems through to resolution with minimal supervision. Comfortable navigating ambiguity and maintaining momentum through complex challenges. Able to translate between regulatory, technical, and operational perspectives. Confident presenting to senior leaders while also working "in the weeds" with data owners and delivery teams. Anticipates risks and issues early and acts decisively to address them. Skills & Experience: Experience implementing or coordinating data retention schedules and data cleanup initiatives. Proven experience delivering complex, cross-functional programmes end-to-end. Strong command of structured project management methodologies and ability to apply them flexibly in practice. Practical understanding of the full data lifecycle and data governance concepts Ability to interpret complex regulatory requirements and convert them into simple, actionable business processes. Experience working in regulated environments (e.g. financial services, fintech, or similar). Experience in identifying and improving controls Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Macildowie Recruitment and Retention
Melton Mowbray, Leicestershire
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Apr 01, 2026
Full time
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
Apr 01, 2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based £70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits.
Opus People Solutions
Newcastle Upon Tyne, Tyne And Wear
Salary: £83,663 - £86,100 Location: Newcastle upon Tyne Working type: Hybrid - three days a week onsite Hours of work: Full time - 37.5 Newcastle is a city with ambition, identity and momentum, and Newcastle City Council is central to shaping its future. We are now seeking an exceptional property leader to take forward a modern, strategic and financially focused approach to managing one of the city's most significant and diverse asset portfolios. Reasons to apply: Lead a major city's property strategy and shape a modern, high-performing service with real influence and visibility. Drive transformation across a diverse estate, delivering value, innovation and lasting impact for Newcastle's communities. About Newcastle City Council Newcastle is a vibrant, globally recognised city with a proud heritage and a clear vision for inclusive growth, sustainability and community wellbeing. The Council plays a pivotal role in enabling that vision, delivering services, stewarding public assets and working with partners across the region to support residents, businesses and neighbourhoods. As an employer, Newcastle City Council offers: A culture that values collaboration, integrity and public service A commitment to innovation, transformation and evidence-based decision-making A supportive environment where leaders are empowered to make an impact Flexible and hybrid working arrangements A strong focus on equality, inclusion and staff wellbeing This is an organisation where your leadership will be visible, valued and central to the city's future. The Opportunity The Head of Property Services is a senior leadership role with responsibility for the strategic vision, performance and long-term direction of the Council's property portfolio. You will act as the Council's corporate landlord, ensuring that land and buildings are used effectively, deliver value for money, and support the transformation of services across the organisation. This is a rare opportunity to: Lead a major modernisation of the property function Implement a new Strategic Asset Management Plan developed with CIPFA Strengthen data, systems and insight to create a single version of the truth Improve the performance of a large and complex operational and investment estate Shape strategic decisions on PFI assets and under-managed parts of the portfolio Build a confident, high-performing team with clear roles, expectations and development pathways Influence senior leaders, elected members and partners across the city and region The scale, complexity and visibility of this portfolio mean the role offers both challenge and genuine opportunity to leave a lasting legacy. What We're Looking For We are seeking a leader with a blend of professional credibility, strategic capability and emotional intelligence. You will bring: Full RICS membership and strong technical expertise across asset management, property management and development A track record of leading multi-disciplinary teams in complex organisations Experience delivering strategic change, service improvement and modernisation Strong financial literacy, including budget management, ROI analysis and value-for-money decision-making The ability to work confidently with senior officers, elected members and external partners. Excellent communication, negotiation and influencing skills A balanced approach, commercially minded, but with empathy for public sector values, culture and pace Political awareness and the ability to navigate sensitive environments A commitment to the Council's values: Proud, Fair, Ambitious This role will suit someone who thrives on complexity, enjoys building relationships, and can bring clarity, structure and momentum to a service undergoing transformation. The Package Senior Manager Grade SM3 Competitive salary aligned to senior leadership responsibilities Local Government Pension Scheme Generous annual leave entitlement Hybrid and flexible working A supportive, collaborative leadership environment The opportunity to shape the future of a major UK city Recruitment Timeline We will be conducting a three-week sourcing and engagement process , concluding on 7th April . A two-stage interview process which will take place on the 17th of April in person
Apr 01, 2026
Full time
Salary: £83,663 - £86,100 Location: Newcastle upon Tyne Working type: Hybrid - three days a week onsite Hours of work: Full time - 37.5 Newcastle is a city with ambition, identity and momentum, and Newcastle City Council is central to shaping its future. We are now seeking an exceptional property leader to take forward a modern, strategic and financially focused approach to managing one of the city's most significant and diverse asset portfolios. Reasons to apply: Lead a major city's property strategy and shape a modern, high-performing service with real influence and visibility. Drive transformation across a diverse estate, delivering value, innovation and lasting impact for Newcastle's communities. About Newcastle City Council Newcastle is a vibrant, globally recognised city with a proud heritage and a clear vision for inclusive growth, sustainability and community wellbeing. The Council plays a pivotal role in enabling that vision, delivering services, stewarding public assets and working with partners across the region to support residents, businesses and neighbourhoods. As an employer, Newcastle City Council offers: A culture that values collaboration, integrity and public service A commitment to innovation, transformation and evidence-based decision-making A supportive environment where leaders are empowered to make an impact Flexible and hybrid working arrangements A strong focus on equality, inclusion and staff wellbeing This is an organisation where your leadership will be visible, valued and central to the city's future. The Opportunity The Head of Property Services is a senior leadership role with responsibility for the strategic vision, performance and long-term direction of the Council's property portfolio. You will act as the Council's corporate landlord, ensuring that land and buildings are used effectively, deliver value for money, and support the transformation of services across the organisation. This is a rare opportunity to: Lead a major modernisation of the property function Implement a new Strategic Asset Management Plan developed with CIPFA Strengthen data, systems and insight to create a single version of the truth Improve the performance of a large and complex operational and investment estate Shape strategic decisions on PFI assets and under-managed parts of the portfolio Build a confident, high-performing team with clear roles, expectations and development pathways Influence senior leaders, elected members and partners across the city and region The scale, complexity and visibility of this portfolio mean the role offers both challenge and genuine opportunity to leave a lasting legacy. What We're Looking For We are seeking a leader with a blend of professional credibility, strategic capability and emotional intelligence. You will bring: Full RICS membership and strong technical expertise across asset management, property management and development A track record of leading multi-disciplinary teams in complex organisations Experience delivering strategic change, service improvement and modernisation Strong financial literacy, including budget management, ROI analysis and value-for-money decision-making The ability to work confidently with senior officers, elected members and external partners. Excellent communication, negotiation and influencing skills A balanced approach, commercially minded, but with empathy for public sector values, culture and pace Political awareness and the ability to navigate sensitive environments A commitment to the Council's values: Proud, Fair, Ambitious This role will suit someone who thrives on complexity, enjoys building relationships, and can bring clarity, structure and momentum to a service undergoing transformation. The Package Senior Manager Grade SM3 Competitive salary aligned to senior leadership responsibilities Local Government Pension Scheme Generous annual leave entitlement Hybrid and flexible working A supportive, collaborative leadership environment The opportunity to shape the future of a major UK city Recruitment Timeline We will be conducting a three-week sourcing and engagement process , concluding on 7th April . A two-stage interview process which will take place on the 17th of April in person
Manage activities, resources, people and information through innovative and robust performance management techniques in order that performance targets are exceeded, strategic objectives are met and to continually improve performance. People management and motivation Housing Officer Motivate, develop and support teams of Housing Officers in their role as neighbourhood champions. Encourage and support staff in the development of active strategies for their neighbourhood which engage and deliver resident priorities locally. Manage staff and systems to ensure excellent customer access to services and proactive management of on-going relationships sits at the core of the service to residents. Financial Management Housing Officer To monitor and control the teams budgets including staffing in accordance with Policy, Financial Regulations and Standing Orders. Team working and communication Housing Officer Work strategically with other departments to support neighbourhood plans and ensure their importance is recognised across the council. To work collaboratively with partners in asset management to develop, review and deliver the boroughs investment programme covering major works, fire safety and decent homes. Ensure that residents and stakeholders are involved in the delivery of services and informed on proposals and satisfied with the delivery of services. Ensure a clear programme of communication to staff, residents and stakeholders is embedded, that all parties are kept informed of local performance and that they are fully aware of their contribution to meeting the wider aims of the housing service. Contribute to the success of the service through membership of the Management Team, deputising, managing portfolios and providing cover for other members of Housing Management when necessary. Customer focus Housing Officer Embed a core and long term culture of customer focus in the work of all officers ensuring that local and corporate service standards are achieved. Ensure team provides effective and appropriate responses to residents and members complaints and queries by monitoring performance and taking action if necessary. Housing Management Housing Officer Ensure that staff are swift and thorough in enforcement of provisions of the Councils tenancy agreement and leasehold clauses and covenants. Establish the necessary training and development needs of teams and individuals in order to support and deliver this core part of the housing service. Establish a clear expectation that staff provide a visible and approachable presence through inspections and walkabouts. Ensure that residents are engaged in this service and make use of it to tackle problems across their neighbourhood. Anti-Social Behaviour Housing Officer To oversee case management in the areas of nuisance and Anti-Social Behaviour developing working relationships through the formation of strategic links with relevant agencies and departments which support officers finding sustainable solutions in individual issues. Vulnerability Housing Officer To work with front line Officers, departmental, corporate and agency partners to address vulnerability issues and to provide a signposting service for residents with additional support needs. To review and improve activities affecting residents ability to sustainably meet their responsibilities under leases and tenancy agreements. Stakeholder management Housing Officer To work positively with an evolving agenda and a range of statutory, voluntary, community, faith and business partners. All the major stakeholders recognise the potholders role in influencing how they undertake their functions in the area. Key relationships will be as follows: Tenants and Residents Associations Ward Councillors, MPs Other Council Services Police Third sector groups Equality and diversity Housing Officer Be responsible for the implementation and monitoring of the Councils strategies and policies relating to equality and diversity. Health and Safety Housing Officer To ensure that the requirements of all relevant Health and Safety legislation, including risk assessments, and that Redbridge's relevant policies are fully observed by staff. General Housing Officer To exercise a high level of independent responsibility, working with agencies and partners in a way that brings about strategic change and that addresses the corporate aims of the council and objectives of the department. The post holder will undertake any task commensurate with the duties of a Senior Resident Services Officer. These duties might change from time to time.
Apr 01, 2026
Contractor
Manage activities, resources, people and information through innovative and robust performance management techniques in order that performance targets are exceeded, strategic objectives are met and to continually improve performance. People management and motivation Housing Officer Motivate, develop and support teams of Housing Officers in their role as neighbourhood champions. Encourage and support staff in the development of active strategies for their neighbourhood which engage and deliver resident priorities locally. Manage staff and systems to ensure excellent customer access to services and proactive management of on-going relationships sits at the core of the service to residents. Financial Management Housing Officer To monitor and control the teams budgets including staffing in accordance with Policy, Financial Regulations and Standing Orders. Team working and communication Housing Officer Work strategically with other departments to support neighbourhood plans and ensure their importance is recognised across the council. To work collaboratively with partners in asset management to develop, review and deliver the boroughs investment programme covering major works, fire safety and decent homes. Ensure that residents and stakeholders are involved in the delivery of services and informed on proposals and satisfied with the delivery of services. Ensure a clear programme of communication to staff, residents and stakeholders is embedded, that all parties are kept informed of local performance and that they are fully aware of their contribution to meeting the wider aims of the housing service. Contribute to the success of the service through membership of the Management Team, deputising, managing portfolios and providing cover for other members of Housing Management when necessary. Customer focus Housing Officer Embed a core and long term culture of customer focus in the work of all officers ensuring that local and corporate service standards are achieved. Ensure team provides effective and appropriate responses to residents and members complaints and queries by monitoring performance and taking action if necessary. Housing Management Housing Officer Ensure that staff are swift and thorough in enforcement of provisions of the Councils tenancy agreement and leasehold clauses and covenants. Establish the necessary training and development needs of teams and individuals in order to support and deliver this core part of the housing service. Establish a clear expectation that staff provide a visible and approachable presence through inspections and walkabouts. Ensure that residents are engaged in this service and make use of it to tackle problems across their neighbourhood. Anti-Social Behaviour Housing Officer To oversee case management in the areas of nuisance and Anti-Social Behaviour developing working relationships through the formation of strategic links with relevant agencies and departments which support officers finding sustainable solutions in individual issues. Vulnerability Housing Officer To work with front line Officers, departmental, corporate and agency partners to address vulnerability issues and to provide a signposting service for residents with additional support needs. To review and improve activities affecting residents ability to sustainably meet their responsibilities under leases and tenancy agreements. Stakeholder management Housing Officer To work positively with an evolving agenda and a range of statutory, voluntary, community, faith and business partners. All the major stakeholders recognise the potholders role in influencing how they undertake their functions in the area. Key relationships will be as follows: Tenants and Residents Associations Ward Councillors, MPs Other Council Services Police Third sector groups Equality and diversity Housing Officer Be responsible for the implementation and monitoring of the Councils strategies and policies relating to equality and diversity. Health and Safety Housing Officer To ensure that the requirements of all relevant Health and Safety legislation, including risk assessments, and that Redbridge's relevant policies are fully observed by staff. General Housing Officer To exercise a high level of independent responsibility, working with agencies and partners in a way that brings about strategic change and that addresses the corporate aims of the council and objectives of the department. The post holder will undertake any task commensurate with the duties of a Senior Resident Services Officer. These duties might change from time to time.
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee. We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively. The Role Reporting to the Chair of the Trustee Board, the Chief Officer Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath. Represents Citizens Advice Surrey Heath to funders, partners and stakeholders. Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers. Is responsible for the continuing funding, planning and financial management of the service. Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough. In particular, the priorities for the Chief Officer in 2026 will be to Manage CA-SH s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects. Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base. Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure. The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation. Person specification Essential 1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates. 2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change. 3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities. 4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets. 5. Proven ability to lead, motivate and contribute to a team. 6. Demonstrable track record of financial management and budgetary control. 7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally. 8. Proven ability to earn and maintain the trust of stakeholders. 9. Track record in project management. Desirable 1. Understanding of, and commitment to, Citizens Advice aims, principles and policies. 2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning. 3. Demonstrable ability in people management, particularly in the voluntary sector. 4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best. 5. Ability to communicate and work well with a governing body. 6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations. Staff Benefits 6% Employer Pension Contribution A company that is committed to its employees, valuing their knowledge, creativity, and flexibility Flexible, hybrid working Free parking Ongoing personal training and development The chance to work with amazing people and a nationally recognised charity.
Apr 01, 2026
Full time
Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee. We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively. The Role Reporting to the Chair of the Trustee Board, the Chief Officer Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath. Represents Citizens Advice Surrey Heath to funders, partners and stakeholders. Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers. Is responsible for the continuing funding, planning and financial management of the service. Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough. In particular, the priorities for the Chief Officer in 2026 will be to Manage CA-SH s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects. Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base. Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure. The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation. Person specification Essential 1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates. 2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change. 3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities. 4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets. 5. Proven ability to lead, motivate and contribute to a team. 6. Demonstrable track record of financial management and budgetary control. 7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally. 8. Proven ability to earn and maintain the trust of stakeholders. 9. Track record in project management. Desirable 1. Understanding of, and commitment to, Citizens Advice aims, principles and policies. 2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning. 3. Demonstrable ability in people management, particularly in the voluntary sector. 4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best. 5. Ability to communicate and work well with a governing body. 6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations. Staff Benefits 6% Employer Pension Contribution A company that is committed to its employees, valuing their knowledge, creativity, and flexibility Flexible, hybrid working Free parking Ongoing personal training and development The chance to work with amazing people and a nationally recognised charity.
