We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Auditor at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Auditor you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly) What is your notice period? We're a business who thrive on collaborative working. Are you happy working from our Icon Campus 5 days/week? Postcode is WA15 0AF.
Apr 03, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Auditor at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Auditor you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly) What is your notice period? We're a business who thrive on collaborative working. Are you happy working from our Icon Campus 5 days/week? Postcode is WA15 0AF.
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Apr 03, 2026
Full time
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Our Vision & Products EverAI - Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years - Help Us Reach 100M first, 500M next At EverAI, we're shaping what it means to connect with AI. With 50 million users and counting, we're not just building products - we're creating entirely new categories. Our flagship product is the world's largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard - an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we're only just getting started! Our Team We are an enthusiastic, passionate and hardworking team of 75 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos CEO • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 '22 & '23 Michael Monin Co-founder & CTO • 10+ years as CTO / COO (web2/web3), 1+ year in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix Co-founder & CMO • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano CFO/Legal • 25+ years in Finance, Strategy, M&A • Ex-CFO/M& (exited to Blackstone) • Ex-President of the (exited) • (exited) Your Role Our tech team is expanding rapidly to keep pace with the ambitious feature roadmap we've set out. We are therefore hiring experienced Senior Software Engineers, to help us build and scale our product. You'll have the opportunity to help define our roadmap and find the best technical solutions to help our customers. You will also have time to run some experiments and bring new ideas to the table. Reporting directly to our Tech Lead, you will be responsible for: Interacting with the Product Manager to review project specs Preparing integration plans, break-downs, and estimations Hands-on code implementation, PRs, code reviews, testing, etc. You'll be working with Michael (co-founder and CTO) along with the product team and the engineering team (web developers, SRE, data scientists). What you will be working with Ruby, Ruby on Ruby (latest) PostgreSQL, Redis Hotwire (Turbo & Stimulus) Tailwind CSS Your Qualifications Must-haves 5+ years of experience: As a back-end or full-stack software engineer In tech scale-ups or any similarly agile and fast-paced environment On large-scale products where your code was used by thousands of monthly users Strong communication & collaborative skills (perfectly fluent in English) Ownership and commitment - we're looking for owners, not renters ️ Doer mindset - we are moving fast and we need people who can find the right balance between software craftsmanship and velocity User-centricity - you are proud of what you build and you share our obsession for amazing user experience - you are comfortable building products that are based on uncensored models and content Bonus points Past experience and/or interest in data science and generative AI (NLP, ML, MLOps, etc.) Experience working with globally distributed teams Why EverAI? Exponential Growth: From 50M users in 2 years, to 100M next - and 500M beyond Track Record of Category-Creating Innovation: We consistently launch world-first AI applications - setting the pace, not following it Global Impact: Top-tier user growth, real-world adoption, and cultural relevance Proven Leadership: A senior team that's launched, scaled, and exited & IPO'd multiple scale ups - now fully focused on reshaping AI companionship Elite Remote Team: 100% remote and built to win - world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity ️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale What We Offer ️ Contract Type: We prefer B2B, but we're flexible, what matters is long term commitment and impact Work From Anywhere: Fully remote. Choose the environment where you do your best work ️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset Annual Gathering: A yearly in person meetup to connect, brainstorm, and celebrate wins together ️ Health & Wellness Support: Monthly allowance of100 USD for health insurance expenses + unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available for up to three family members) Co Working Space Budget: Work from a co working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications Equipment: Company laptop provided + monitor budget up to 250 USD for your workspace setup AI Tools Access: Premium access to ChatGPT, Cursor, Hugging Face, and others, to power your ideas and workflows Top Tier Talent Is Our Multiplier We're a fully remote group of A-players from Tier 1 tech, led by an exec team who've launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build - and who we build it with. We're looking for exceptional talent ready to ship & distribute world first AI products at scale, fast, and co create with us this category defining business. If that's you - reach out and apply! External Referral Program Know someone who could be a great fit for this role? You can refer them through the EverAI External Referral Program and earn a bonus of up to 2,500 USD if they're hired. Submit a referral here.
Apr 03, 2026
Full time
Our Vision & Products EverAI - Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years - Help Us Reach 100M first, 500M next At EverAI, we're shaping what it means to connect with AI. With 50 million users and counting, we're not just building products - we're creating entirely new categories. Our flagship product is the world's largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard - an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we're only just getting started! Our Team We are an enthusiastic, passionate and hardworking team of 75 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos CEO • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 '22 & '23 Michael Monin Co-founder & CTO • 10+ years as CTO / COO (web2/web3), 1+ year in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix Co-founder & CMO • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano CFO/Legal • 25+ years in Finance, Strategy, M&A • Ex-CFO/M& (exited to Blackstone) • Ex-President of the (exited) • (exited) Your Role Our tech team is expanding rapidly to keep pace with the ambitious feature roadmap we've set out. We are therefore hiring experienced Senior Software Engineers, to help us build and scale our product. You'll have the opportunity to help define our roadmap and find the best technical solutions to help our customers. You will also have time to run some experiments and bring new ideas to the table. Reporting directly to our Tech Lead, you will be responsible for: Interacting with the Product Manager to review project specs Preparing integration plans, break-downs, and estimations Hands-on code implementation, PRs, code reviews, testing, etc. You'll be working with Michael (co-founder and CTO) along with the product team and the engineering team (web developers, SRE, data scientists). What you will be working with Ruby, Ruby on Ruby (latest) PostgreSQL, Redis Hotwire (Turbo & Stimulus) Tailwind CSS Your Qualifications Must-haves 5+ years of experience: As a back-end or full-stack software engineer In tech scale-ups or any similarly agile and fast-paced environment On large-scale products where your code was used by thousands of monthly users Strong communication & collaborative skills (perfectly fluent in English) Ownership and commitment - we're looking for owners, not renters ️ Doer mindset - we are moving fast and we need people who can find the right balance between software craftsmanship and velocity User-centricity - you are proud of what you build and you share our obsession for amazing user experience - you are comfortable building products that are based on uncensored models and content Bonus points Past experience and/or interest in data science and generative AI (NLP, ML, MLOps, etc.) Experience working with globally distributed teams Why EverAI? Exponential Growth: From 50M users in 2 years, to 100M next - and 500M beyond Track Record of Category-Creating Innovation: We consistently launch world-first AI applications - setting the pace, not following it Global Impact: Top-tier user growth, real-world adoption, and cultural relevance Proven Leadership: A senior team that's launched, scaled, and exited & IPO'd multiple scale ups - now fully focused on reshaping AI companionship Elite Remote Team: 100% remote and built to win - world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity ️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale What We Offer ️ Contract Type: We prefer B2B, but we're flexible, what matters is long term commitment and impact Work From Anywhere: Fully remote. Choose the environment where you do your best work ️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset Annual Gathering: A yearly in person meetup to connect, brainstorm, and celebrate wins together ️ Health & Wellness Support: Monthly allowance of100 USD for health insurance expenses + unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available for up to three family members) Co Working Space Budget: Work from a co working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications Equipment: Company laptop provided + monitor budget up to 250 USD for your workspace setup AI Tools Access: Premium access to ChatGPT, Cursor, Hugging Face, and others, to power your ideas and workflows Top Tier Talent Is Our Multiplier We're a fully remote group of A-players from Tier 1 tech, led by an exec team who've launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build - and who we build it with. We're looking for exceptional talent ready to ship & distribute world first AI products at scale, fast, and co create with us this category defining business. If that's you - reach out and apply! External Referral Program Know someone who could be a great fit for this role? You can refer them through the EverAI External Referral Program and earn a bonus of up to 2,500 USD if they're hired. Submit a referral here.
We are THG, a global ecommerce group on a mission to the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Manager at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Manager you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Apr 03, 2026
Full time
We are THG, a global ecommerce group on a mission to the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Manager at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Manager you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, helping them scale through TikTok Shop using live commerce, affiliates, creators and paid media. Our clients include brands such as P.Louise, Unilever, L'Oréal and Free Soul. We are looking for a Paid Social Director to lead and scale the paid media function at Somerce. This role will take full ownership of paid social strategy across our client portfolio, with a particular focus on TikTok and TikTok Shop. Reporting directly to the CEO, this role will be responsible for building a best-in class paid social team, developing scalable performance frameworks and ensuring paid media plays a key role in driving measurable revenue growth for our clients. What you will do Paid Social Strategy & Commercial Leadership Own the overall paid social strategy across TikTok and other key social platforms Develop scalable performance frameworks that drive customer acquisition and revenue growth Define how paid media supports TikTok Shop growth, product launches and key campaign moments Work closely with the leadership team to align paid media strategy with wider business goals Identify opportunities to scale paid media as a core growth driver for Somerce and our clients Team Leadership & Department Development Build and lead the paid social department as the team continues to scale Manage and mentor Paid Media Managers and Executives Establish best practices across campaign structure, testing and optimisation Set clear performance standards and internal processes for the paid team Work with leadership to plan future hiring and department growth Campaign Performance & Scaling Oversee paid media performance across the client portfolio Ensure campaigns consistently achieve strong results across key metrics including ROAS, CPA, CTR, CVR and GMV Drive structured testing across creative, audiences and campaign strategies Identify opportunities to scale winning campaigns and top-performing products Maintain oversight of budgets, spend allocation and performance trends Creative & Content Integration Work closely with the influencer, live commerce and creative teams to scale high-performing content through paid media Develop creative testing frameworks that identify the strongest hooks, formats and messaging Support brands in building paid-first creative strategies for TikTok Ensure paid media is effectively amplifying creator content, affiliate content and livestream moments TikTok Shop Performance Develop paid strategies specifically designed to drive growth on TikTok Shop Work closely with trading teams to align paid media with product merchandising, bundles and promotions Support major livestream events and product launches with paid amplification strategies Data, Reporting & Client Strategy Oversee performance reporting and campaign analysis across all paid activity Translate data into clear insights and strategic recommendations for clients Work closely with account teams to ensure paid media is integrated into broader client strategies Provide leadership-level insight on performance trends, opportunities and market developments How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Extensive experience leading paid social strategy within an agency or high growth e commerce brand Deep understanding of TikTok advertising and social commerce performance marketing Proven experience managing large advertising budgets and scaling campaigns Experience building and leading paid media teams Strong analytical and commercial mindset with a focus on measurable growth Experience working closely with creative teams and creator led content Strong understanding of how paid media integrates with influencer marketing and live commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
Apr 03, 2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, helping them scale through TikTok Shop using live commerce, affiliates, creators and paid media. Our clients include brands such as P.Louise, Unilever, L'Oréal and Free Soul. We are looking for a Paid Social Director to lead and scale the paid media function at Somerce. This role will take full ownership of paid social strategy across our client portfolio, with a particular focus on TikTok and TikTok Shop. Reporting directly to the CEO, this role will be responsible for building a best-in class paid social team, developing scalable performance frameworks and ensuring paid media plays a key role in driving measurable revenue growth for our clients. What you will do Paid Social Strategy & Commercial Leadership Own the overall paid social strategy across TikTok and other key social platforms Develop scalable performance frameworks that drive customer acquisition and revenue growth Define how paid media supports TikTok Shop growth, product launches and key campaign moments Work closely with the leadership team to align paid media strategy with wider business goals Identify opportunities to scale paid media as a core growth driver for Somerce and our clients Team Leadership & Department Development Build and lead the paid social department as the team continues to scale Manage and mentor Paid Media Managers and Executives Establish best practices across campaign structure, testing and optimisation Set clear performance standards and internal processes for the paid team Work with leadership to plan future hiring and department growth Campaign Performance & Scaling Oversee paid media performance across the client portfolio Ensure campaigns consistently achieve strong results across key metrics including ROAS, CPA, CTR, CVR and GMV Drive structured testing across creative, audiences and campaign strategies Identify opportunities to scale winning campaigns and top-performing products Maintain oversight of budgets, spend allocation and performance trends Creative & Content Integration Work closely with the influencer, live commerce and creative teams to scale high-performing content through paid media Develop creative testing frameworks that identify the strongest hooks, formats and messaging Support brands in building paid-first creative strategies for TikTok Ensure paid media is effectively amplifying creator content, affiliate content and livestream moments TikTok Shop Performance Develop paid strategies specifically designed to drive growth on TikTok Shop Work closely with trading teams to align paid media with product merchandising, bundles and promotions Support major livestream events and product launches with paid amplification strategies Data, Reporting & Client Strategy Oversee performance reporting and campaign analysis across all paid activity Translate data into clear insights and strategic recommendations for clients Work closely with account teams to ensure paid media is integrated into broader client strategies Provide leadership-level insight on performance trends, opportunities and market developments How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Extensive experience leading paid social strategy within an agency or high growth e commerce brand Deep understanding of TikTok advertising and social commerce performance marketing Proven experience managing large advertising budgets and scaling campaigns Experience building and leading paid media teams Strong analytical and commercial mindset with a focus on measurable growth Experience working closely with creative teams and creator led content Strong understanding of how paid media integrates with influencer marketing and live commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
Business Development Representative - UK & Nordics Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent level English is essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! EEO & Inclusion Statement At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Apr 03, 2026
Full time
Business Development Representative - UK & Nordics Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial. What You'll Do Here Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives' targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager What You'll Bring to Us Previous successful client facing experience, preferably sales, telesales experience in B2B Fluent level English is essential, additional languages are advantageous The ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals A willingness to learn about social and brand marketing The technical aptitude to master our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There's more as well! Speak with us to find out all details! EEO & Inclusion Statement At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
An Introduction to Primer We're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up. Join us in shaping the future of payments and commerce. Which team will you be joining? A Primer payment is worth so much more than a regular payment! In the Partners team we build a foundation of seamless, scalable, and reliable payments - across any provider, method, or market. We're looking for an Integrations Manager to own and elevate the experience our partners and merchants have when integrating with Primer. This role sits at the intersection of Product, Partnerships, GTM and Engineering. You'll act as a trusted technical partner and project owner, ensuring integrations are smooth, well-supported, and continuously improving - with a strong focus on quality rather than volume. What will the role involve? Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support. Scoping, triaging and coordinating technical and product-related requests from partners and internal teams. Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold. Ensuring partners complete all required technical, operational, and compliance processes during onboarding. Acting as a technical point of contact for our partners and merchants, helping them navigate Primer's platform and APIs. Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams. Identifying opportunities to improve and scale integration processes, including automation and smarter tooling. Continuously improving the quality of the partner experience, informed by feedback and NPS insights. What are we looking for? Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops). Strong communication skills, with the ability to explain technical concepts clearly to different audiences. Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks. Confidence reading and understanding technical documentation and identifying gaps or friction points. A collaborative approach to working across Product, Engineering, Partnerships, and all other teams. A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working. Experience in B2B SaaS environments (payments experience is a plus, but not essential). You may not like it here if: You enjoy working in an office-setting, we are remote-first and always will be! You are not comfortable with shifting context and navigating ambiguity You don't enjoy testing your code, we have no testers or QA's here at Primer Unfortunately we are unable to offer sponsorships or relocation packages at this time. Our interview process 30 minute call with a Talent Partner 60 minute Team Interview Take home task, followed by a 1 hour presentation 60 minute Primer Values interview What's life like at Primer? We've been recognised as a top global employer, in FinTech for 'flexibility'! We're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone. Our benefits We are fully remote and globally distributed; and have been since day one Competitive share options Uncapped holiday, with 25 days minimum to be taken ️ Co-working space access Workations & Company Retreat The best equipment for your role £500 towards your home office setup Generous learning budget Private Medical Insurance A broad set of additional perks and benefits (depending on location) Don't meet every single requirement? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Apr 03, 2026
Full time
An Introduction to Primer We're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up. Join us in shaping the future of payments and commerce. Which team will you be joining? A Primer payment is worth so much more than a regular payment! In the Partners team we build a foundation of seamless, scalable, and reliable payments - across any provider, method, or market. We're looking for an Integrations Manager to own and elevate the experience our partners and merchants have when integrating with Primer. This role sits at the intersection of Product, Partnerships, GTM and Engineering. You'll act as a trusted technical partner and project owner, ensuring integrations are smooth, well-supported, and continuously improving - with a strong focus on quality rather than volume. What will the role involve? Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support. Scoping, triaging and coordinating technical and product-related requests from partners and internal teams. Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold. Ensuring partners complete all required technical, operational, and compliance processes during onboarding. Acting as a technical point of contact for our partners and merchants, helping them navigate Primer's platform and APIs. Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams. Identifying opportunities to improve and scale integration processes, including automation and smarter tooling. Continuously improving the quality of the partner experience, informed by feedback and NPS insights. What are we looking for? Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops). Strong communication skills, with the ability to explain technical concepts clearly to different audiences. Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks. Confidence reading and understanding technical documentation and identifying gaps or friction points. A collaborative approach to working across Product, Engineering, Partnerships, and all other teams. A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working. Experience in B2B SaaS environments (payments experience is a plus, but not essential). You may not like it here if: You enjoy working in an office-setting, we are remote-first and always will be! You are not comfortable with shifting context and navigating ambiguity You don't enjoy testing your code, we have no testers or QA's here at Primer Unfortunately we are unable to offer sponsorships or relocation packages at this time. Our interview process 30 minute call with a Talent Partner 60 minute Team Interview Take home task, followed by a 1 hour presentation 60 minute Primer Values interview What's life like at Primer? We've been recognised as a top global employer, in FinTech for 'flexibility'! We're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone. Our benefits We are fully remote and globally distributed; and have been since day one Competitive share options Uncapped holiday, with 25 days minimum to be taken ️ Co-working space access Workations & Company Retreat The best equipment for your role £500 towards your home office setup Generous learning budget Private Medical Insurance A broad set of additional perks and benefits (depending on location) Don't meet every single requirement? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 03, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Search & Commerce in Product at Trainline Search & Commerce sits at the heart of Trainline's customer experience and commercial performance. It powers how millions of customers across Europe find journeys, compare options, select fares, and complete purchases - across mobile apps, web, and emerging surfaces. This domain spans the full search, discovery, booking, and purchase journey, combining customer-facing experience with a highly performant and scalable platform. It operates at massive scale, across multiple markets, languages, and regulatory environments, and is central to Trainline's growth ambitions in both the UK and Europe. This role owns the end-to-end product vision, strategy, and outcomes for Search & Commerce - ensuring Trainline delivers a fast, personalised, friction-free purchase experience that drives customer satisfaction, conversion, and long-term value. As the Head of Product for Search & Commerce at Trainline, you will We're looking for a Head of Product - Search & Commerce to lead one of Trainline's most critical and visible product domains. Operating at senior leadership level, this role defines the long-term vision for Search & Commerce and leads its execution in close partnership with Engineering, Data Science, Design, Commercial and Marketing teams. This role combines deep customer empathy, strong commercial instinct, and technical credibility, balancing experience innovation with platform performance, reliability, and scalability. You will be accountable for the success of Trainline's global booking flow and the evolution of the Search & Commerce platform that underpins it. Product Strategy & Vision Set and communicate a clear long-term vision for Search & Commerce, aligned with Trainline's company strategy, growth goals, and international expansion. Own the product strategy and roadmap for the end-to-end Search & Buy journey, spanning discovery, booking, and purchase across web and mobile. Be the recognised product authority for Search & Commerce, with strong informed opinions on customer experience, conversion, and platform evolution. Continuously evaluate industry trends, customer expectations, and best practice in ecommerce and search-driven experiences. Customer Experience, Data & Experimentation Champion a personalised, dynamic, and friction-free customer experience across all Search & Commerce touchpoints. Act as the customer advocate, grounding decisions in deep qualitative and quantitative insight. Partner closely with Data Science, Research, and Analytics to define hypotheses, run experiments, and measure success through clear KPIs and OKRs. Drive a strong culture of learning, experimentation, and evidence-based decision-making at scale. Platform Ownership & Delivery Own end-to-end product delivery for the Search & Commerce domain, partnering closely with Engineering to ensure appropriate technical investment and reliable execution. Be accountable for the health of the Search & Commerce experience and platform, including performance, stability, and quality across markets. Guide the evolution of the platform architecture (e.g. reducing legacy dependencies, enabling micro-frontend approaches) to support speed, scalability, and developer effectiveness. Balance near-term experience improvements with long-term platform sustainability. Commercial Impact & Cross-Functional Leadership Ensure product decisions are tightly connected to commercial outcomes, including conversion, revenue growth, and customer lifetime value. Partner closely with Commercial, Marketing, Growth, Finance, and PR teams to deliver product experiences that successfully go to market. Act as a senior product leader across Product and Technology, contributing to broader product strategy and experience coherence. Influence prioritisation, investment decisions, and trade-offs at VP and Exec level. Leadership & Organisation Lead, coach, and develop a high-performing team of Product Managers across the Search & Commerce domain. Set clear expectations, standards, and ways of working that enable teams to operate autonomously and effectively. Build a healthy, collaborative Product and Engineering culture grounded in Trainline's values and leadership behaviours. Role-model strong ownership, accountability, and product craft. We would love to hear from you if you have Essential Extensive experience leading product strategy and delivery for core consumer purchase or booking experiences at scale. Proven track record owning and optimising search-driven or funnel-based ecommerce experiences in a multi-market environment. Strong commercial acumen, with the ability to connect customer experience decisions to growth and revenue outcomes. Deep experience using data, experimentation, and insight to drive product decisions. Comfort operating in technically complex environments and partnering closely with senior engineering leaders. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Background in travel, marketplaces, or high-growth consumer technology businesses. Experience evolving search or commerce platforms supporting mobile, web, and backend systems. Exposure to machine learning or personalisation in search or purchase flows. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Apr 03, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Search & Commerce in Product at Trainline Search & Commerce sits at the heart of Trainline's customer experience and commercial performance. It powers how millions of customers across Europe find journeys, compare options, select fares, and complete purchases - across mobile apps, web, and emerging surfaces. This domain spans the full search, discovery, booking, and purchase journey, combining customer-facing experience with a highly performant and scalable platform. It operates at massive scale, across multiple markets, languages, and regulatory environments, and is central to Trainline's growth ambitions in both the UK and Europe. This role owns the end-to-end product vision, strategy, and outcomes for Search & Commerce - ensuring Trainline delivers a fast, personalised, friction-free purchase experience that drives customer satisfaction, conversion, and long-term value. As the Head of Product for Search & Commerce at Trainline, you will We're looking for a Head of Product - Search & Commerce to lead one of Trainline's most critical and visible product domains. Operating at senior leadership level, this role defines the long-term vision for Search & Commerce and leads its execution in close partnership with Engineering, Data Science, Design, Commercial and Marketing teams. This role combines deep customer empathy, strong commercial instinct, and technical credibility, balancing experience innovation with platform performance, reliability, and scalability. You will be accountable for the success of Trainline's global booking flow and the evolution of the Search & Commerce platform that underpins it. Product Strategy & Vision Set and communicate a clear long-term vision for Search & Commerce, aligned with Trainline's company strategy, growth goals, and international expansion. Own the product strategy and roadmap for the end-to-end Search & Buy journey, spanning discovery, booking, and purchase across web and mobile. Be the recognised product authority for Search & Commerce, with strong informed opinions on customer experience, conversion, and platform evolution. Continuously evaluate industry trends, customer expectations, and best practice in ecommerce and search-driven experiences. Customer Experience, Data & Experimentation Champion a personalised, dynamic, and friction-free customer experience across all Search & Commerce touchpoints. Act as the customer advocate, grounding decisions in deep qualitative and quantitative insight. Partner closely with Data Science, Research, and Analytics to define hypotheses, run experiments, and measure success through clear KPIs and OKRs. Drive a strong culture of learning, experimentation, and evidence-based decision-making at scale. Platform Ownership & Delivery Own end-to-end product delivery for the Search & Commerce domain, partnering closely with Engineering to ensure appropriate technical investment and reliable execution. Be accountable for the health of the Search & Commerce experience and platform, including performance, stability, and quality across markets. Guide the evolution of the platform architecture (e.g. reducing legacy dependencies, enabling micro-frontend approaches) to support speed, scalability, and developer effectiveness. Balance near-term experience improvements with long-term platform sustainability. Commercial Impact & Cross-Functional Leadership Ensure product decisions are tightly connected to commercial outcomes, including conversion, revenue growth, and customer lifetime value. Partner closely with Commercial, Marketing, Growth, Finance, and PR teams to deliver product experiences that successfully go to market. Act as a senior product leader across Product and Technology, contributing to broader product strategy and experience coherence. Influence prioritisation, investment decisions, and trade-offs at VP and Exec level. Leadership & Organisation Lead, coach, and develop a high-performing team of Product Managers across the Search & Commerce domain. Set clear expectations, standards, and ways of working that enable teams to operate autonomously and effectively. Build a healthy, collaborative Product and Engineering culture grounded in Trainline's values and leadership behaviours. Role-model strong ownership, accountability, and product craft. We would love to hear from you if you have Essential Extensive experience leading product strategy and delivery for core consumer purchase or booking experiences at scale. Proven track record owning and optimising search-driven or funnel-based ecommerce experiences in a multi-market environment. Strong commercial acumen, with the ability to connect customer experience decisions to growth and revenue outcomes. Deep experience using data, experimentation, and insight to drive product decisions. Comfort operating in technically complex environments and partnering closely with senior engineering leaders. Excellent stakeholder management skills, including influence at VP and Exec level. Desirable Background in travel, marketplaces, or high-growth consumer technology businesses. Experience evolving search or commerce platforms supporting mobile, web, and backend systems. Exposure to machine learning or personalisation in search or purchase flows. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 02, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Technical Solutions Consultant to join our rapidly scaling team. You'll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you'll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. Qualifications 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
ARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east. All our products are available directly to customers through offering a seamless online shopping experience. We're also proud to be stocked in Selfridges, both in-store and online, and we've recently expanded our Retail footprint to Liverpool and Manchester. Looking ahead, we have ambitious goals for the next decade, and the team firmly believes they're all achievable. From launching new product categories and expanding internationally to investing in paid media, CRM, and growing our retail presence - the next chapter for ARNE is shaping up to be an exciting one. And this is only the beginning! Reporting to the Ecommerce Manager, you will support the Ecommerce team in managing the ARNE website and mobile apps, contributing across key areas includingContent management, visual merchandising, searchand navigationoptimisationand supporting theteam with product releasepreparation. You will help oversee the full customer journey on-site, ensuring productand contentarewell presented, easy to discoverand aligns withkeyproduct focuses andbrand guidelines. Your day to day responsibilities will include: Own the Search and Visual Merchandising acrosswebsites and mobile app, usinga mix of manual and AIdriven product positioning Support the Ecommerce Managerin implementinga Search and Merch platform to improve product positioningincludingidentifying businesspreferences, sorting rules anddrop productsto maximise sales and sell through rate Ensureproducts are both strategically and attractively merchandised across all collections to maximise salesalong sidemaintainingthe brands visualhigh standardsat all times Work extremely closely with product and merchandising teamsto understand business key product focuses align with product positioning and content across web and app Upload and manage website and app content through the Shopify CMS, ensuring landing pages, campaigns, PLP tiles,and brand storytellingacross siteare implemented accurately Work closely with the content and studio teams to ensure imagery, copy and creative assets meet brand guidelines and are delivered on time for product launches and campaigns. Workwith Content and Creative teams tounderstandwhat content is available andidentifyhow we can best utilise theseon siteto supportconversion and new customerreach Provide regular reporting on key product performance metrics,search analytics,homepagecustomerinteractionand navigationusageoffering recommendations for improvements where relevant Complete competitor analysis to improve site functionality and keep up to date with current trends and opportunities for conversion improvements. Support accuratelycategoriseproducts within Shopify foroptimaldiscoverability through collections, filters, and navigation menusacross our website and mobile app. Supportthe product and category management across websites including product creation, pricing, taxonomy,navigationand categorisation to provide the ultimate customer journey and maximum revenue. Support the preparation and execution of bi-weekly product releases, coordinating with teams across the business to ensure launches are delivered smoothly and on time. Ensure product data upholds ARNE's brand guidelines and contributes to a consistent, high-quality customer experience. Collaborate with the SEO agency to ensure all products,collectionsand contentslotsare structured and optimised to improve Google rankings and enhance overall on-site SEO performance. Work with the data team to understandthe customer journey across our digital platforms,identifyingopportunities to enhance user experience and optimise conversionparticularly from a Content, Product Positioning andNavigation perspective. Stay informed on Shopify best practices, platform updates, and e-commerce trends to ensure ARNEremainsat the forefront of user experience. Qualifications 2+years'of ecommerce experience,preferably infashion Experienceusinga Search and Merch toolautomation and rule sets(preferable) Experience uploadingContent across multiple platforms Experience using Google Analytics Experience using customer journey data tools such as Full Story or Content Square Efficient in Microsoft Excel Experienceusing Shopify Strongorganisationaland time managementskills Ability todemonstratestrong commercial awareness Experience with Ecommerce platforms,third-partypluginsand CMS systems Computer literate, proficient in MS Office (Outlook, Excel, Word) Ability to analyse and report on site metrics such as conversion rate,AOV, CTRetc Good communicationskills, both verbal and written as you will be working witha range ofcolleaguesandprospective employeesat all levels Attention to detail Ability to adaptquickly to change A 'get stuck in'positiveattitude Benefits We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2025 32 Days Holiday (including Bank Holidays) + your Birthday off Holidays increasing up to 36 days with service Option to buy / sell holidays Generous staff discount Annual and quarterly bonus schemes based on company performance Private Healthcare including Dental & Optical Plans after probation Health Cash Plan from day one Life assurance paying 5x annual salary from day one Discounted marketplace with money off/cash back from 100's of places Employee Assistance Programme Cycle to Work Scheme Tech Scheme ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
Apr 02, 2026
Full time
ARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east. All our products are available directly to customers through offering a seamless online shopping experience. We're also proud to be stocked in Selfridges, both in-store and online, and we've recently expanded our Retail footprint to Liverpool and Manchester. Looking ahead, we have ambitious goals for the next decade, and the team firmly believes they're all achievable. From launching new product categories and expanding internationally to investing in paid media, CRM, and growing our retail presence - the next chapter for ARNE is shaping up to be an exciting one. And this is only the beginning! Reporting to the Ecommerce Manager, you will support the Ecommerce team in managing the ARNE website and mobile apps, contributing across key areas includingContent management, visual merchandising, searchand navigationoptimisationand supporting theteam with product releasepreparation. You will help oversee the full customer journey on-site, ensuring productand contentarewell presented, easy to discoverand aligns withkeyproduct focuses andbrand guidelines. Your day to day responsibilities will include: Own the Search and Visual Merchandising acrosswebsites and mobile app, usinga mix of manual and AIdriven product positioning Support the Ecommerce Managerin implementinga Search and Merch platform to improve product positioningincludingidentifying businesspreferences, sorting rules anddrop productsto maximise sales and sell through rate Ensureproducts are both strategically and attractively merchandised across all collections to maximise salesalong sidemaintainingthe brands visualhigh standardsat all times Work extremely closely with product and merchandising teamsto understand business key product focuses align with product positioning and content across web and app Upload and manage website and app content through the Shopify CMS, ensuring landing pages, campaigns, PLP tiles,and brand storytellingacross siteare implemented accurately Work closely with the content and studio teams to ensure imagery, copy and creative assets meet brand guidelines and are delivered on time for product launches and campaigns. Workwith Content and Creative teams tounderstandwhat content is available andidentifyhow we can best utilise theseon siteto supportconversion and new customerreach Provide regular reporting on key product performance metrics,search analytics,homepagecustomerinteractionand navigationusageoffering recommendations for improvements where relevant Complete competitor analysis to improve site functionality and keep up to date with current trends and opportunities for conversion improvements. Support accuratelycategoriseproducts within Shopify foroptimaldiscoverability through collections, filters, and navigation menusacross our website and mobile app. Supportthe product and category management across websites including product creation, pricing, taxonomy,navigationand categorisation to provide the ultimate customer journey and maximum revenue. Support the preparation and execution of bi-weekly product releases, coordinating with teams across the business to ensure launches are delivered smoothly and on time. Ensure product data upholds ARNE's brand guidelines and contributes to a consistent, high-quality customer experience. Collaborate with the SEO agency to ensure all products,collectionsand contentslotsare structured and optimised to improve Google rankings and enhance overall on-site SEO performance. Work with the data team to understandthe customer journey across our digital platforms,identifyingopportunities to enhance user experience and optimise conversionparticularly from a Content, Product Positioning andNavigation perspective. Stay informed on Shopify best practices, platform updates, and e-commerce trends to ensure ARNEremainsat the forefront of user experience. Qualifications 2+years'of ecommerce experience,preferably infashion Experienceusinga Search and Merch toolautomation and rule sets(preferable) Experience uploadingContent across multiple platforms Experience using Google Analytics Experience using customer journey data tools such as Full Story or Content Square Efficient in Microsoft Excel Experienceusing Shopify Strongorganisationaland time managementskills Ability todemonstratestrong commercial awareness Experience with Ecommerce platforms,third-partypluginsand CMS systems Computer literate, proficient in MS Office (Outlook, Excel, Word) Ability to analyse and report on site metrics such as conversion rate,AOV, CTRetc Good communicationskills, both verbal and written as you will be working witha range ofcolleaguesandprospective employeesat all levels Attention to detail Ability to adaptquickly to change A 'get stuck in'positiveattitude Benefits We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2025 32 Days Holiday (including Bank Holidays) + your Birthday off Holidays increasing up to 36 days with service Option to buy / sell holidays Generous staff discount Annual and quarterly bonus schemes based on company performance Private Healthcare including Dental & Optical Plans after probation Health Cash Plan from day one Life assurance paying 5x annual salary from day one Discounted marketplace with money off/cash back from 100's of places Employee Assistance Programme Cycle to Work Scheme Tech Scheme ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.
A leading global e-commerce company is seeking a PR Manager to drive Public Relations in support of its fulfillment and logistics network across the North of England and Scotland. The ideal candidate will have senior experience in PR, excellent writing skills, and the ability to navigate high-stakes communications challenges. This remote position involves working closely with local and national media outlets and requires regular travel. The role offers an exciting opportunity to shape perceptions of a critical region within a dynamic organization.
Apr 02, 2026
Full time
A leading global e-commerce company is seeking a PR Manager to drive Public Relations in support of its fulfillment and logistics network across the North of England and Scotland. The ideal candidate will have senior experience in PR, excellent writing skills, and the ability to navigate high-stakes communications challenges. This remote position involves working closely with local and national media outlets and requires regular travel. The role offers an exciting opportunity to shape perceptions of a critical region within a dynamic organization.
About Vervaunt Vervaunt is a London-based eCommerce and paid media consultancy agency, focused on driving growth for aspirational retail brands. Our team has worked with some amazing brands, including Dr. Martens, GANNI, A.P.C, MUJI, COS, Stussy, Self-Portrait, Bremont, Mattel, The Frankie Shop, Toteme, Timex and more. What We Offer You will be part of a dynamic consultancy operation, who have expanded considerably over the last few years from an agency of 20 through to 50+. It's an exciting time in the agency's growth and you would be a key member of the team. Your role as Paid Media Consultant We are looking for a Paid Media Consultant to join our paid media team based in London, and work with some of the coolest brands in the industry. We are Vervaunt, a paid media and eCommerce consultancy agency. We work with ambitious brands and retailers to help them achieve their eCommerce goals and solve their hardest challenges. Our paid media team manages a wide variety of campaigns for our clients, across search, shopping, social and more. We work proactively to manage and optimise accounts, creating bespoke reports and dashboards for our clients. We are a team of experienced consultants, who have experience of scaling search and social activity for some of the biggest brands in the world. What will you do? Account Management Ensuring the timely activation of all new campaigns in accordance with briefs, and effectively managing and communicating expectations throughout the activation process Overseeing and ensuring comprehensive QA for all campaigns Closely monitoring, analysing and sharing the performance of new activations, alongside identifying opportunities for improvement Ensuring that campaign performance aligns with signed-off budgets and KPIs, and collaborating with your manager to identify opportunities for improvement Proactively flagging key changes and trends across accounts which are impacting performance to clients and the team Taking ownership of daily optimisations for accounts and opportunities Generating clear and concise weekly reports, highlighting key performance takeaways and providing actionable next steps Independently owning account actions and delivery, whilst maintaining a transparent actions log to inform clients Demonstrating an understanding of clients' broader business objectives, and how the activity we are running contributes to this Client Communications Actively contributing to team meetings, bringing forth innovative ideas to enhance agency operations Effectively contributing to client meetings and calls, with a primary focus on clearly explaining account performance Articulating next steps with clients in a clear and concise manner, ensuring a comprehensive understanding of rationale behind strategic decisions Setting timelines and deliverables after meetings, taking ownership of the management of project delivery, ensuring that agreed-upon timelines are met Taking coherent notes during client meetings to support follow-up actions and next steps to form clear agendas Who are we looking for? 2 to 3.5 years' of PPC or paid social experience Experience with cross channel e.g. Meta, Google Analytics Strong presentation skills Experience of managing and delivering for clients Experience of analysing data and producing reports Experience of working with and building relationships with key stakeholders Able to respond positively to new situations IT literate especially working knowledge of Microsoft Office and Google Suite Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team A passion for following trends and data whilst using analytics to report on, and lead success Confident to collaborate and make recommendations in line with marketing strategy Excellent communication and collaboration What we offer 23 days holiday + bank holidays Extra holiday on your birthday Flexible working with an office home hybrid Regular team nights and days out Private healthcare, pension scheme and discounted gym membership Two mental health half-days off Dog friendly workspace Employee Assistance Program Discounts on retailers, brands and stores through CharlieHR Extensive training and dedicated development time, with an individual training budget Regular attendance of conferences and networking events Fun and friendly working environment with monthly socials and industry events Choice of additional perks such as ClassPass or MyAdvocates Summer Fridays and Early Friday finishes
Apr 02, 2026
Full time
About Vervaunt Vervaunt is a London-based eCommerce and paid media consultancy agency, focused on driving growth for aspirational retail brands. Our team has worked with some amazing brands, including Dr. Martens, GANNI, A.P.C, MUJI, COS, Stussy, Self-Portrait, Bremont, Mattel, The Frankie Shop, Toteme, Timex and more. What We Offer You will be part of a dynamic consultancy operation, who have expanded considerably over the last few years from an agency of 20 through to 50+. It's an exciting time in the agency's growth and you would be a key member of the team. Your role as Paid Media Consultant We are looking for a Paid Media Consultant to join our paid media team based in London, and work with some of the coolest brands in the industry. We are Vervaunt, a paid media and eCommerce consultancy agency. We work with ambitious brands and retailers to help them achieve their eCommerce goals and solve their hardest challenges. Our paid media team manages a wide variety of campaigns for our clients, across search, shopping, social and more. We work proactively to manage and optimise accounts, creating bespoke reports and dashboards for our clients. We are a team of experienced consultants, who have experience of scaling search and social activity for some of the biggest brands in the world. What will you do? Account Management Ensuring the timely activation of all new campaigns in accordance with briefs, and effectively managing and communicating expectations throughout the activation process Overseeing and ensuring comprehensive QA for all campaigns Closely monitoring, analysing and sharing the performance of new activations, alongside identifying opportunities for improvement Ensuring that campaign performance aligns with signed-off budgets and KPIs, and collaborating with your manager to identify opportunities for improvement Proactively flagging key changes and trends across accounts which are impacting performance to clients and the team Taking ownership of daily optimisations for accounts and opportunities Generating clear and concise weekly reports, highlighting key performance takeaways and providing actionable next steps Independently owning account actions and delivery, whilst maintaining a transparent actions log to inform clients Demonstrating an understanding of clients' broader business objectives, and how the activity we are running contributes to this Client Communications Actively contributing to team meetings, bringing forth innovative ideas to enhance agency operations Effectively contributing to client meetings and calls, with a primary focus on clearly explaining account performance Articulating next steps with clients in a clear and concise manner, ensuring a comprehensive understanding of rationale behind strategic decisions Setting timelines and deliverables after meetings, taking ownership of the management of project delivery, ensuring that agreed-upon timelines are met Taking coherent notes during client meetings to support follow-up actions and next steps to form clear agendas Who are we looking for? 2 to 3.5 years' of PPC or paid social experience Experience with cross channel e.g. Meta, Google Analytics Strong presentation skills Experience of managing and delivering for clients Experience of analysing data and producing reports Experience of working with and building relationships with key stakeholders Able to respond positively to new situations IT literate especially working knowledge of Microsoft Office and Google Suite Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team A passion for following trends and data whilst using analytics to report on, and lead success Confident to collaborate and make recommendations in line with marketing strategy Excellent communication and collaboration What we offer 23 days holiday + bank holidays Extra holiday on your birthday Flexible working with an office home hybrid Regular team nights and days out Private healthcare, pension scheme and discounted gym membership Two mental health half-days off Dog friendly workspace Employee Assistance Program Discounts on retailers, brands and stores through CharlieHR Extensive training and dedicated development time, with an individual training budget Regular attendance of conferences and networking events Fun and friendly working environment with monthly socials and industry events Choice of additional perks such as ClassPass or MyAdvocates Summer Fridays and Early Friday finishes
Career Opportunities: Digital Analytics Consultant (11040) Requisition ID11040-Posted - Years of Experience (1) -Consulting- Where (1) ComwrapReply specializes in launching cloud-native digital experience and e-commerce platforms based on Adobe Experience Cloud as well asIbexaDXP.ComwrapReply differentiates itself from Internet agencies and IT consultancies through a "cloud-native strategy." Standards-based integration in the cloud leads to short project lead times and lower overall project costs.ComwrapReply's services include consulting, experience design, and system integration. Role Overview: As a digital analytics consultant, you will provide end-to-end analysis, reporting, recommendations, and implementation support to optimise clients' digital estates. Your work will focus on improving the customer experience, promoting a customer-first approach, streamlining workflows, maximising profitability, and implementing new tracking requirements. You will guide clients in shaping their broader customer data strategies. This includes identifying relevant data sources and leveraging them to build detailed customer journeys. Responsibilities: A nalyse data from various digital sources to investigate issues and propose data-driven solutions. Evaluate the performance and attribution of digital marketing channels such as SEO, PPC, and Display. Conduct ad-hoc analyses to address specific business questions. Develop hypotheses for optimisation and provide proactive recommendations based on insights. Prepare and deliver impactful insight presentations with actionable recommendations for clients. Design, implement, and report on A/B tests and personalisation campaigns, including ROI and benefits realisation. Train clients on digital analytics tools to encourage self-service analytics reporting and effective data visualisation using tools like Power BI or Tableau. Identify, map, and leverage client data sources, including creating tagging specifications and facilitating workshops to build personalised customer journeys. About the Candidate: Degree in computer science, statistics, or a related field. Minimum of 2 years' experience with Adobe Analytics, Adobe Customer Journey Analytics, Google Analytics, or similar tools. Proficient in using tag managers such as Adobe Launch or Google Tag Manager for digital analytics implementation. Skilled in data visualisation tools like Microsoft Power BI, Looker Studio, and Tableau. Strong stakeholder management skills and experience running client workshops. Excellent communication skills with the ability to translate complex data insights into clear, actionable recommendations. Experience with Adobe Experience Platform, BigQuery, Customer Data Platforms (CDPs), and A/B testing tools such as Adobe Target Optely is a plus. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Apr 02, 2026
Full time
Career Opportunities: Digital Analytics Consultant (11040) Requisition ID11040-Posted - Years of Experience (1) -Consulting- Where (1) ComwrapReply specializes in launching cloud-native digital experience and e-commerce platforms based on Adobe Experience Cloud as well asIbexaDXP.ComwrapReply differentiates itself from Internet agencies and IT consultancies through a "cloud-native strategy." Standards-based integration in the cloud leads to short project lead times and lower overall project costs.ComwrapReply's services include consulting, experience design, and system integration. Role Overview: As a digital analytics consultant, you will provide end-to-end analysis, reporting, recommendations, and implementation support to optimise clients' digital estates. Your work will focus on improving the customer experience, promoting a customer-first approach, streamlining workflows, maximising profitability, and implementing new tracking requirements. You will guide clients in shaping their broader customer data strategies. This includes identifying relevant data sources and leveraging them to build detailed customer journeys. Responsibilities: A nalyse data from various digital sources to investigate issues and propose data-driven solutions. Evaluate the performance and attribution of digital marketing channels such as SEO, PPC, and Display. Conduct ad-hoc analyses to address specific business questions. Develop hypotheses for optimisation and provide proactive recommendations based on insights. Prepare and deliver impactful insight presentations with actionable recommendations for clients. Design, implement, and report on A/B tests and personalisation campaigns, including ROI and benefits realisation. Train clients on digital analytics tools to encourage self-service analytics reporting and effective data visualisation using tools like Power BI or Tableau. Identify, map, and leverage client data sources, including creating tagging specifications and facilitating workshops to build personalised customer journeys. About the Candidate: Degree in computer science, statistics, or a related field. Minimum of 2 years' experience with Adobe Analytics, Adobe Customer Journey Analytics, Google Analytics, or similar tools. Proficient in using tag managers such as Adobe Launch or Google Tag Manager for digital analytics implementation. Skilled in data visualisation tools like Microsoft Power BI, Looker Studio, and Tableau. Strong stakeholder management skills and experience running client workshops. Excellent communication skills with the ability to translate complex data insights into clear, actionable recommendations. Experience with Adobe Experience Platform, BigQuery, Customer Data Platforms (CDPs), and A/B testing tools such as Adobe Target Optely is a plus. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
£40,500 - £47,700 per year FTE (pro rata for part time) Permanent, Part time/job share (15 hours per week - 0.4FTE) Hybrid working with regular travel to our London Bridge Office What the job involves As part of our Customer Engagement and Experience team, you'll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely. This job share role combines operational ownership, relationship management and compliance oversight. You'll be trusted to run essential day-to-day activity and improve the systems that sit behind them. You'll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You'll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring. You'll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you'll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails. By monitoring Gift Aid performance, you'll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You'll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively. In addition, you'll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You'll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey. This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK. Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager. What we want from you We're looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You'll thrive in this role if you're naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience. You'll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You'll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You'll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers. You'll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. You'll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed. If this sounds like you, we'd love to hear from you and see how you could help us make a real difference for our supporters! Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you'll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application via the button below. Got a question? Please let us know if you have any accessibility requirements or questions - we're here to help: The closing date is Monday 6 th April 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from Monday 20 th April 2026. We're expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
Apr 02, 2026
Full time
£40,500 - £47,700 per year FTE (pro rata for part time) Permanent, Part time/job share (15 hours per week - 0.4FTE) Hybrid working with regular travel to our London Bridge Office What the job involves As part of our Customer Engagement and Experience team, you'll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely. This job share role combines operational ownership, relationship management and compliance oversight. You'll be trusted to run essential day-to-day activity and improve the systems that sit behind them. You'll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You'll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring. You'll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you'll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails. By monitoring Gift Aid performance, you'll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You'll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively. In addition, you'll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You'll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey. This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK. Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager. What we want from you We're looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You'll thrive in this role if you're naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience. You'll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You'll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You'll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers. You'll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. You'll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed. If this sounds like you, we'd love to hear from you and see how you could help us make a real difference for our supporters! Why work with us? Every man needs to know about the most common cancer in men - prostate cancer. It's a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we're committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We'll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you'll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application via the button below. Got a question? Please let us know if you have any accessibility requirements or questions - we're here to help: The closing date is Monday 6 th April 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from Monday 20 th April 2026. We're expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanent Our client is seeking a Digital Growth & CRM Manager to lead their digital performance and online revenue growth Recognised as Large Visitor Attraction, they welcome hundreds of thousands of visitors each year to experience the region s rich industrial and social heritage. This position will play the leading role in ensuring their digital channels help more people discover, engage with and visit the Museum. You will lead the development of their website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of their digital growth and ensure their online platforms deliver strong performance and conversion. Leading the Museum s strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum s programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are they looking for? They are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum s mission and engaging audiences with Black Country heritage Who are they? They are an award-winning 29-acre open-air museum, celebrating their 50th anniversary in 2028. They champion the Black Country, celebrate its people and communities and share their distinctive heritage and heritage, creating pride today and possibility for the future. Why join them? Our client tells the story of one of Britain s most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region s distinctive heritage with new audiences. You ll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026 Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As they say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager. REF-
Apr 02, 2026
Full time
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanent Our client is seeking a Digital Growth & CRM Manager to lead their digital performance and online revenue growth Recognised as Large Visitor Attraction, they welcome hundreds of thousands of visitors each year to experience the region s rich industrial and social heritage. This position will play the leading role in ensuring their digital channels help more people discover, engage with and visit the Museum. You will lead the development of their website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of their digital growth and ensure their online platforms deliver strong performance and conversion. Leading the Museum s strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum s programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are they looking for? They are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum s mission and engaging audiences with Black Country heritage Who are they? They are an award-winning 29-acre open-air museum, celebrating their 50th anniversary in 2028. They champion the Black Country, celebrate its people and communities and share their distinctive heritage and heritage, creating pride today and possibility for the future. Why join them? Our client tells the story of one of Britain s most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region s distinctive heritage with new audiences. You ll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026 Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As they say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager. REF-
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Customer Care Representative page is loaded Customer Care Representativelocations: St. Albans, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR125795As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation.If so, we want you to join our team as a 'Skechers Customer Care Representative' This role also involves assisting with the implementation and providing support of any online marketing initiatives. Carrying out ad-hoc duties and responsibilities as requested or assigned by the customer service manager.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Excellent customer facing communication skills and ability to close complaints with a positive outcome for both parties. Professionally and confidently able to communicate and liaise at all levels. Articulate with excellent writing skills. Have a positive outlook. Friendly and approachable. Ability to interpret documents such as e-mails, safety rules, policies and procedures and operating/maintenance instructions. Ability to think outside the box. Self motivated and can work on own initiative. Creative with the ability to think ahead. Proficient in MS Office (Word, PowerPoint, Excel and Outlook). Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Product discount Free onsite parking Find out more about our benefits and perks once you've applied! This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. BE YOU - FEEL WELCOME About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
Apr 02, 2026
Full time
A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website Customer Care Representative page is loaded Customer Care Representativelocations: St. Albans, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR125795As a Customer Care Representative, you will assist and support in the daily operations of the UK and Ireland websites, ensuring the highest possible level of service. You will oversee all orders moving through the e-commerce system and assist in the administration of faulty shoe claims, refunds, and exchanges for our wholesale operation.If so, we want you to join our team as a 'Skechers Customer Care Representative' This role also involves assisting with the implementation and providing support of any online marketing initiatives. Carrying out ad-hoc duties and responsibilities as requested or assigned by the customer service manager.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Excellent customer facing communication skills and ability to close complaints with a positive outcome for both parties. Professionally and confidently able to communicate and liaise at all levels. Articulate with excellent writing skills. Have a positive outlook. Friendly and approachable. Ability to interpret documents such as e-mails, safety rules, policies and procedures and operating/maintenance instructions. Ability to think outside the box. Self motivated and can work on own initiative. Creative with the ability to think ahead. Proficient in MS Office (Word, PowerPoint, Excel and Outlook). Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Product discount Free onsite parking Find out more about our benefits and perks once you've applied! This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. BE YOU - FEEL WELCOME About Skechers Skechers, a global Fortune 500(R) company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
Job Title: PPC Specialist (Shopping Ads) Company: Genie Shopping Ltd Department: Product & Innovation Location: Flexible - Distributed with use of Cambridge office and occasional travel Working Hours: Full Time 37.5 hours per week with flexible working arrangements Salary: £47,024 Who is Genie Shopping? Genie Shopping is a UK-based, high-growth performance marketing business operating through the affiliate channel and CSS ecosystem. As a certified Google CSS Premium Partner, we work with retail giants like Boots, ebay, Frasers, B&Q, Three, and Lookfantastic, serving over 57 billion ad impressions to users across our network. We differentiate ourselves through our technical scale and performance first approach. We are a driving force in the industry, leading the conversation through education, sponsorship, and active event contribution. This approach has led to huge success, doubling our growth in 2024 and setting new records in 2025. We are a certified Great Place to Work with a remote-first setup. Our environment is small ( 20 people) but ambitious. We value: Autonomy: We hire people who want to own their output. If you love solving complex problems and implementing your own ideas, you will thrive here. Connection: We prioritize culture over geography. We get together for proper team socials every quarter - think punting, cocktail making, and go-karting, to ensure we stay connected as people, not just colleagues. The team is remotely based, but has fluidity in meeting in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge around once a month, with London (or other UK locations) once a month on average. What is the role? We are looking for a Shopping Ads Specialist to support the expansion of our Self-Managed CSS service. Unlike our traditional hands-on PPC roles, this is a client-facing strategic position designed for a shopping specialist who can guide large retailers running their own activity. The successful candidate will be able to take their knowledge and expertise to shape the service and product offering - spotting opportunities, helping to build tools and services that align with our customers needs. You will act as the bridge between our retail partners, our internal knowledge base, and Google's own account managers and product specialists. Your goal is to help clients maximise the benefits of working with Genie as their CSS partner while providing expert-level advice on account setup, feed health, and advanced product implementation. What you'll do Strategic Account Management Serve as the dedicated specialist for our self-managed retailers, acting as their expert at Genie for all things Google Shopping. Review client account health and provide high-level strategic recommendations on PMax, feed optimisation, and expansion into technical feature implementation like Local Inventory Ads (LIA). Ensure clients are successfully leveraging the 20% CPC saving to meet their specific business KPIs (e.g., reinvesting for growth vs. improving efficiency). Existing Customer Growth Join prospective client calls and respond to specialist inquiries to demonstrate the strategic value of the self-managed offering. Identify opportunities within the existing portfolio of retailers running other Genie services (eg the affiliate model) to upsell our Self Managed service. External awareness Keep up to date with developments in Shopping Ads and performance marketing, and identify opportunities relevant to the Genie Shopping business model. Identify relevant events for yourself and the wider team to develop knowledge in both the PPC and performance marketing industries. Skills & Experience Experience (Required) 3+ years' experience in PPC, with mastery of Google Shopping Ads and detailed knowledge of Google Ad formats including PMax. Deep technical knowledge of Google Merchant Center and feed management. Proven experience in a client-facing role, managing large-scale retail accounts. Background in e-commerce, marketplaces, or performance-led retail environments Understanding of the Google CSS ecosystem in the UK and EU Experience (Desirable) Previous experience working directly with Google's Agency/Channel teams. Familiarity with Feed Management Tools (e.g., Channable, Feedonomics). What We Offer Remote Working Allowance - We pay all Genies £126 per month WFH allowance Flexible Working - We provide flexibility in working options and work in a distributed team model 25 Days Annual Leave + Bank Holidays + Your Birthday Enhanced Absence and Family Leave Policies Workplace Pension - Your 4% employee contribution is matched by Genie via salary exchange Employee Referral Scheme - A bonus payment if we hire someone you recommend Electric Car Scheme - Allows you to lease an electric car through salary exchange, giving savings on Tax and NI Cycle to Work Scheme - The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange Genie Academy - Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business Quarterly Social Events - We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes Access to Spill - Professional therapist sessions Wellness Activities - Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing Wellbeing Perks - Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement Genieversaries - Work anniversary awards give gratitude to Genies for their dedication and commitment to the business We look forward to receiving your application! Diversity, Equity & Inclusion Genie Ventures is committed to creating a diverse, equitable and inclusive experience for our Genies and clients, in turn fostering a safe and happy workplace where everyone can be their authentic selves and thrive. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know via
Apr 02, 2026
Full time
Job Title: PPC Specialist (Shopping Ads) Company: Genie Shopping Ltd Department: Product & Innovation Location: Flexible - Distributed with use of Cambridge office and occasional travel Working Hours: Full Time 37.5 hours per week with flexible working arrangements Salary: £47,024 Who is Genie Shopping? Genie Shopping is a UK-based, high-growth performance marketing business operating through the affiliate channel and CSS ecosystem. As a certified Google CSS Premium Partner, we work with retail giants like Boots, ebay, Frasers, B&Q, Three, and Lookfantastic, serving over 57 billion ad impressions to users across our network. We differentiate ourselves through our technical scale and performance first approach. We are a driving force in the industry, leading the conversation through education, sponsorship, and active event contribution. This approach has led to huge success, doubling our growth in 2024 and setting new records in 2025. We are a certified Great Place to Work with a remote-first setup. Our environment is small ( 20 people) but ambitious. We value: Autonomy: We hire people who want to own their output. If you love solving complex problems and implementing your own ideas, you will thrive here. Connection: We prioritize culture over geography. We get together for proper team socials every quarter - think punting, cocktail making, and go-karting, to ensure we stay connected as people, not just colleagues. The team is remotely based, but has fluidity in meeting in-person for client meetings, industry events, strategy days and team socials. There are requirements to travel to Cambridge around once a month, with London (or other UK locations) once a month on average. What is the role? We are looking for a Shopping Ads Specialist to support the expansion of our Self-Managed CSS service. Unlike our traditional hands-on PPC roles, this is a client-facing strategic position designed for a shopping specialist who can guide large retailers running their own activity. The successful candidate will be able to take their knowledge and expertise to shape the service and product offering - spotting opportunities, helping to build tools and services that align with our customers needs. You will act as the bridge between our retail partners, our internal knowledge base, and Google's own account managers and product specialists. Your goal is to help clients maximise the benefits of working with Genie as their CSS partner while providing expert-level advice on account setup, feed health, and advanced product implementation. What you'll do Strategic Account Management Serve as the dedicated specialist for our self-managed retailers, acting as their expert at Genie for all things Google Shopping. Review client account health and provide high-level strategic recommendations on PMax, feed optimisation, and expansion into technical feature implementation like Local Inventory Ads (LIA). Ensure clients are successfully leveraging the 20% CPC saving to meet their specific business KPIs (e.g., reinvesting for growth vs. improving efficiency). Existing Customer Growth Join prospective client calls and respond to specialist inquiries to demonstrate the strategic value of the self-managed offering. Identify opportunities within the existing portfolio of retailers running other Genie services (eg the affiliate model) to upsell our Self Managed service. External awareness Keep up to date with developments in Shopping Ads and performance marketing, and identify opportunities relevant to the Genie Shopping business model. Identify relevant events for yourself and the wider team to develop knowledge in both the PPC and performance marketing industries. Skills & Experience Experience (Required) 3+ years' experience in PPC, with mastery of Google Shopping Ads and detailed knowledge of Google Ad formats including PMax. Deep technical knowledge of Google Merchant Center and feed management. Proven experience in a client-facing role, managing large-scale retail accounts. Background in e-commerce, marketplaces, or performance-led retail environments Understanding of the Google CSS ecosystem in the UK and EU Experience (Desirable) Previous experience working directly with Google's Agency/Channel teams. Familiarity with Feed Management Tools (e.g., Channable, Feedonomics). What We Offer Remote Working Allowance - We pay all Genies £126 per month WFH allowance Flexible Working - We provide flexibility in working options and work in a distributed team model 25 Days Annual Leave + Bank Holidays + Your Birthday Enhanced Absence and Family Leave Policies Workplace Pension - Your 4% employee contribution is matched by Genie via salary exchange Employee Referral Scheme - A bonus payment if we hire someone you recommend Electric Car Scheme - Allows you to lease an electric car through salary exchange, giving savings on Tax and NI Cycle to Work Scheme - The Cycle2Work Scheme allows you to buy a new bike for commuting to work, spreading the cost over 12 months via salary exchange Genie Academy - Our in-house training helps develop talented people into world-class digital marketers. Courses cover all aspects of the business Quarterly Social Events - We all get an afternoon off each quarter to attend a staff social. Events range from bowling and punting to cocktail making and quizzes Access to Spill - Professional therapist sessions Wellness Activities - Workshops and support sessions cover everything from crafting, exercise, posture and staying fit in the workplace through to managing both stress and financial wellbeing Wellbeing Perks - Paid eye tests, contribution towards glasses for DSE use and a yearly flu jab reimbursement Genieversaries - Work anniversary awards give gratitude to Genies for their dedication and commitment to the business We look forward to receiving your application! Diversity, Equity & Inclusion Genie Ventures is committed to creating a diverse, equitable and inclusive experience for our Genies and clients, in turn fostering a safe and happy workplace where everyone can be their authentic selves and thrive. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know via
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
Apr 02, 2026
Full time
Store Manager Cambridge up to 38,000 + Bonus Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge . This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35828
We're looking for a Digital Analytics Implementation Specialist to support the delivery of robust measurement frameworks across our client portfolio. Working closely with senior analytics leadership, you will play a key role in ensuring data is captured accurately, structured effectively, and ready to power strategic insight. This role is ideal for someone with strong technical foundations who is looking to deepen their expertise while learning from experienced analytics leaders in a growing data function. Roles & Responsibilities Own Google Tag Manager configuration across multiple client environments. Implement GA4 tracking aligned to defined measurement frameworks. Design, document, and validate scalable dataLayer structures. Translate measurement requirements into technical specifications for developers. Lead QA and troubleshoot tagging issues across web and e-commerce platforms. Implement enhanced e-commerce tracking, particularly within Shopify. Integrate Consent Management Platforms such as OneTrust or Cookiebot. Support server-side tracking initiatives. Connect validated data into Looker Studio and maintain dependable dashboards. Collaborate with senior team members to continuously improve implementation standards. Collaborating with marketing teams including paid and organic to ascertain requirements and producing roadmaps of deliverables. Requirements Essential 2-4 years' hands on experience in digital analytics implementation. Deep proficiency in Google Tag Manager, including complex container setups. Strong experience with QA tools such as Tag Assistant, GA Debugger, and Chrome Developer Tools. Excellent understanding of data Layers and event structuring. Experience integrating Consent Management Platforms with GTM. GA4 knowledge, configuration, debugging, and exploration. Comfortable working directly with developers and technical stakeholders. Architecting and building Looker Studio or similar reporting visualisations. Experience working with marketing teams and platforms. Owning and driving stakeholder buy in and engagement. Highly Desirable Experience with server-side GTM or server-side measurement. Experience with Shopify or similar e-commerce platforms. Agency or multi-client experience. Experience with Python, Big Query and SQL. Benefits Connective3 is a creative, fast-paced, and rewarding environment. We offer much more than just the normal 'agency perks'. We offer you a commitment to help nurture and develop your career aspirations. From industry leading training, conference attendance, and collaboration with different digital teams and skillsets, we ensure you always learn and grow. We also offer: Hybrid and flexible working Weekly fresh fruit Yearly volunteering programme Regular company socials Birthday holiday Private medical insurance Company funded wellness access and counselling Access to Perkbox rewards Wellness days off Work from anywhere in the world for 6 months in the year Early finish Fridays And much more! Connective3 is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion or belief, sexual orientation, national origin, disability, genetic information, pregnancy, illness or any other protected characteristic. We are not partnered with any recruiters for this role. If you would like to be considered, please apply directly with us.
Apr 02, 2026
Full time
We're looking for a Digital Analytics Implementation Specialist to support the delivery of robust measurement frameworks across our client portfolio. Working closely with senior analytics leadership, you will play a key role in ensuring data is captured accurately, structured effectively, and ready to power strategic insight. This role is ideal for someone with strong technical foundations who is looking to deepen their expertise while learning from experienced analytics leaders in a growing data function. Roles & Responsibilities Own Google Tag Manager configuration across multiple client environments. Implement GA4 tracking aligned to defined measurement frameworks. Design, document, and validate scalable dataLayer structures. Translate measurement requirements into technical specifications for developers. Lead QA and troubleshoot tagging issues across web and e-commerce platforms. Implement enhanced e-commerce tracking, particularly within Shopify. Integrate Consent Management Platforms such as OneTrust or Cookiebot. Support server-side tracking initiatives. Connect validated data into Looker Studio and maintain dependable dashboards. Collaborate with senior team members to continuously improve implementation standards. Collaborating with marketing teams including paid and organic to ascertain requirements and producing roadmaps of deliverables. Requirements Essential 2-4 years' hands on experience in digital analytics implementation. Deep proficiency in Google Tag Manager, including complex container setups. Strong experience with QA tools such as Tag Assistant, GA Debugger, and Chrome Developer Tools. Excellent understanding of data Layers and event structuring. Experience integrating Consent Management Platforms with GTM. GA4 knowledge, configuration, debugging, and exploration. Comfortable working directly with developers and technical stakeholders. Architecting and building Looker Studio or similar reporting visualisations. Experience working with marketing teams and platforms. Owning and driving stakeholder buy in and engagement. Highly Desirable Experience with server-side GTM or server-side measurement. Experience with Shopify or similar e-commerce platforms. Agency or multi-client experience. Experience with Python, Big Query and SQL. Benefits Connective3 is a creative, fast-paced, and rewarding environment. We offer much more than just the normal 'agency perks'. We offer you a commitment to help nurture and develop your career aspirations. From industry leading training, conference attendance, and collaboration with different digital teams and skillsets, we ensure you always learn and grow. We also offer: Hybrid and flexible working Weekly fresh fruit Yearly volunteering programme Regular company socials Birthday holiday Private medical insurance Company funded wellness access and counselling Access to Perkbox rewards Wellness days off Work from anywhere in the world for 6 months in the year Early finish Fridays And much more! Connective3 is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion or belief, sexual orientation, national origin, disability, genetic information, pregnancy, illness or any other protected characteristic. We are not partnered with any recruiters for this role. If you would like to be considered, please apply directly with us.
