Recovery Coordinator - Reconnect to Health Location: HMP Low Newton, Finchale Avenue Durham, DH1 5YA Working Hours: 37 hours per week Monday to Friday 8am-4pm with one early finish at 3:30pm each week Contract Type: Permanent Salary: £25,867 - £32,090 Please note: The salary listed reflects the full earning potential for this role click apply for full job details
Apr 04, 2026
Full time
Recovery Coordinator - Reconnect to Health Location: HMP Low Newton, Finchale Avenue Durham, DH1 5YA Working Hours: 37 hours per week Monday to Friday 8am-4pm with one early finish at 3:30pm each week Contract Type: Permanent Salary: £25,867 - £32,090 Please note: The salary listed reflects the full earning potential for this role click apply for full job details
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire click apply for full job details
Apr 04, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire click apply for full job details
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Apr 03, 2026
Full time
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Tower Hamlets Hours: Full time, 37.5hrs per week Full Time Salary Range : £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed term until 31st December 2026 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Street Outreach & Engagement - Identify and build relationships with rough sleepers and beggars across various locations and times, including those who are disengaged from services. Assertive Outreach & Support - Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance. Substance Use & Healthcare Access - Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions. Case Management & Housing Support - Oversee service users' treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation. Partnership & Multi-Agency Work - Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery. Crisis & Emergency Response - Participate in monthly overnight street counts, unsociable-hour shifts, and emergency interventions during severe weather conditions. Administration & Best Practice - Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support. About you: Have a strong understanding of substance misuse issues and experience of working within a similar field Be an excellent communicator, both verbal and written with good IT skills Proactive and able to work on own initiative with excellent time management and prioritising skills Have a good working knowledge of mental health interventions, services, and good practice Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders Ability to manage change successfully in a way that prioritises the needs of service users Understand the importance of information governance processes and commit to follow and apply all necessary safeguards Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others What we will give to you: 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Interview Date 21/4/2026 Closing Date 13/4/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Apr 02, 2026
Full time
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Tower Hamlets Hours: Full time, 37.5hrs per week Full Time Salary Range : £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed term until 31st December 2026 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: Street Outreach & Engagement - Identify and build relationships with rough sleepers and beggars across various locations and times, including those who are disengaged from services. Assertive Outreach & Support - Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance. Substance Use & Healthcare Access - Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions. Case Management & Housing Support - Oversee service users' treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation. Partnership & Multi-Agency Work - Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery. Crisis & Emergency Response - Participate in monthly overnight street counts, unsociable-hour shifts, and emergency interventions during severe weather conditions. Administration & Best Practice - Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support. About you: Have a strong understanding of substance misuse issues and experience of working within a similar field Be an excellent communicator, both verbal and written with good IT skills Proactive and able to work on own initiative with excellent time management and prioritising skills Have a good working knowledge of mental health interventions, services, and good practice Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders Ability to manage change successfully in a way that prioritises the needs of service users Understand the importance of information governance processes and commit to follow and apply all necessary safeguards Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others What we will give to you: 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Interview Date 21/4/2026 Closing Date 13/4/2026 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Stockport. Position: S11359 Stroke Support Coordinator Location: Homebased, Stockport click apply for full job details
Apr 02, 2026
Contractor
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Stockport. Position: S11359 Stroke Support Coordinator Location: Homebased, Stockport click apply for full job details
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 02, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire. Position: S11360 Stroke Support Coordinator Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live) Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 April 2026 Interview Date: To be confirmed The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Provide personalised information, advice and support. Support clients to make informed lifestyle changes which will help them to prevent further strokes Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. You will have excellent IT skills and demonstrate a flexible approach to your role. About You The post holder will have experience/background in: A caring profession ideally with experience of supporting people with disabilities. Setting up and running virtual groups. This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
We're hiring a Transport Coordinator to join our team at the Manchester Depot (M17 1TU) within the Müller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Manchester Depot (M17 1TU) Shift: Day shift - 0600 - 1800 Salary: £34,594.64 Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion Müller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At Müller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland
Apr 01, 2026
Full time
We're hiring a Transport Coordinator to join our team at the Manchester Depot (M17 1TU) within the Müller Milk & Ingredients Distribution Business . In this full-time, permanent role, you'll play a key part in coordinating transport operations that deliver both value and compliance. Contract : Full-time / Permanent Location : Manchester Depot (M17 1TU) Shift: Day shift - 0600 - 1800 Salary: £34,594.64 Transport Coordinator Key Responsibilities As a Transport Coordinator, you will: Lead daily driver briefings and debriefings, identifying and implementing performance improvements via PMS. Champion Müller's safety culture by using STAR cards, conducting safety sweeps, and supporting accident/incident investigations. Maintain and update the site's run folder, ensuring all changes are clearly communicated. Manage breakdown and recovery procedures for all MMID vehicles. Oversee site assets including GKNs, trolleys, and handheld devices. Drive operational excellence by identifying and implementing improvement initiatives. Understand and enforce all work instructions and standard operating procedures (SOPs). Monitor service levels, including customer service metrics and reporting of shorts and lates. Ensure effective resource allocation, legal compliance, and timely communication of changes. Manage the site fuel master key and track fuel usage. Coordinate vehicle servicing in collaboration with the garage team. Oversee the Daily Tacho Master system to ensure driver compliance with legal and regulatory standards. Conduct trailer checks, including temperature monitoring and regular audits. Manage cross-dock operations efficiently. Maintain AS400 system housekeeping. Promote and embody MMID values and behaviours. Support and manage third-party logistics (3PL) relationships. Transport Coordinator Key Skills & Experience We're looking for someone who: Has relevant experience in a similar transport or logistics role (desirable) Works well independently and as part of a team Can manage deadlines and prioritise effectively Is self-motivated with a positive, can-do attitude Demonstrates initiative and ownership in their work Communicates clearly and professionally, both verbally and in writing Brings a strong work ethic and a commitment to excellence What's in it for You? At Müller, we believe in rewarding our people for the great work they do. As a Transport Coordinator, you'll enjoy a range of benefits designed to support your wellbeing, career, and lifestyle: A competitive salary, monthly paid 2x Life Assurance Company Pension - business will match contributions to 4% of qualifying earnings 23 days annual leave (to raise with service) Enhanced family leave policies Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Free onsite secured colleague car parking You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland
We are looking for an experienced, caring and motivated individual to lead a supported Living service providing support for 7 tenants providing personalised support to people with learning disabilities and complex mental health needs living in their own homes. The supported living service provides 24 hour support and is set in one of Carlisle's most desirable addresses, convenient for Stanwix, parkland and the city centre The ideal candidate will have previous experience of working with people that are experiencing mental health problems and learning disabilities either in a community or supported Living setting. You will have skills in positive engagement, knowledge of positive behavioral support with excellent verbal and written communication skills. Candidates will need to understand the principles of the recovery model, have a good working knowledge of mental health diagnosis and legislation. You must feel able to confidently communicate and participate in support planning with members of multi-disciplinary teams. You will have excellent leadership , planning and coordination skills. The role will also involve direct support, staff deployment and supervision and joint working with families and other agencies. You will have the responsibility of coordinating our staff team to ensure our service users enjoy the highest quality of life whilst promoting independence. You will be required to work flexibly to include evenings and weekends as part of a rota to meet individual's needs, (This is a 37.5 hour per week post). Candidates must have a minimum of Level 3 Diploma in Health and Social qualification. We welcome applicants who have a relevant social care degree or qualified social worker. Vacancy Reference Number: 90297 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
Apr 01, 2026
Full time
We are looking for an experienced, caring and motivated individual to lead a supported Living service providing support for 7 tenants providing personalised support to people with learning disabilities and complex mental health needs living in their own homes. The supported living service provides 24 hour support and is set in one of Carlisle's most desirable addresses, convenient for Stanwix, parkland and the city centre The ideal candidate will have previous experience of working with people that are experiencing mental health problems and learning disabilities either in a community or supported Living setting. You will have skills in positive engagement, knowledge of positive behavioral support with excellent verbal and written communication skills. Candidates will need to understand the principles of the recovery model, have a good working knowledge of mental health diagnosis and legislation. You must feel able to confidently communicate and participate in support planning with members of multi-disciplinary teams. You will have excellent leadership , planning and coordination skills. The role will also involve direct support, staff deployment and supervision and joint working with families and other agencies. You will have the responsibility of coordinating our staff team to ensure our service users enjoy the highest quality of life whilst promoting independence. You will be required to work flexibly to include evenings and weekends as part of a rota to meet individual's needs, (This is a 37.5 hour per week post). Candidates must have a minimum of Level 3 Diploma in Health and Social qualification. We welcome applicants who have a relevant social care degree or qualified social worker. Vacancy Reference Number: 90297 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Colchester is a 59-bed service providing a range of intensive support and rehabilitation services for men with learning disabilities, autism spectrum disorders or mental health needs. We are looking for an Activity/Therapy Coordinator with a passion for delivering excellent care to plan, coordinate and facilitate therapeutic and meaningful activities for patients with a particular focus on out-of-hours engagement. The role is designed to enhance patient engagement during evenings and weekends, reduce distress, boredom and escalation and support relational security, emotional regulation and recovery. You will be working part time 20 hours per week primarily covering evenings and weekends to support out-of-hours engagement. Specific days and hours to be agreed at interview. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. We are seeking an academically strong candidate to support and enhance the care of patients at the service by assisting the Occupational Therapist with; Encouraging patients to access and become involved in a variety of activities as well maintaining any pre-existing hobbies. Planning and implementing therapy programmes whilst ensuring appropriate materials are obtained Contributing ideas, facilitating events and activities in a safe manner We're looking for someone who has Experience and/or a passion for working in healthcare and with learning disabilities Some knowledge of Occupational Therapy A creative flair and the ability to work as part of a interdisciplinary team An awareness of recovery approaches and social inclusion (desirable) Why Cygnet? We'll offer you £14.50 per hour rising to £14.80 after 3 months. An opening to undertake further learning with our excellent apprenticeship scheme A comprehensive employee assistance programme and discount centre Regular coaching & appraisal Expert supervision & peer support Employee discount scheme Free Meals Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Apr 01, 2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet Hospital Colchester is a 59-bed service providing a range of intensive support and rehabilitation services for men with learning disabilities, autism spectrum disorders or mental health needs. We are looking for an Activity/Therapy Coordinator with a passion for delivering excellent care to plan, coordinate and facilitate therapeutic and meaningful activities for patients with a particular focus on out-of-hours engagement. The role is designed to enhance patient engagement during evenings and weekends, reduce distress, boredom and escalation and support relational security, emotional regulation and recovery. You will be working part time 20 hours per week primarily covering evenings and weekends to support out-of-hours engagement. Specific days and hours to be agreed at interview. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. We are seeking an academically strong candidate to support and enhance the care of patients at the service by assisting the Occupational Therapist with; Encouraging patients to access and become involved in a variety of activities as well maintaining any pre-existing hobbies. Planning and implementing therapy programmes whilst ensuring appropriate materials are obtained Contributing ideas, facilitating events and activities in a safe manner We're looking for someone who has Experience and/or a passion for working in healthcare and with learning disabilities Some knowledge of Occupational Therapy A creative flair and the ability to work as part of a interdisciplinary team An awareness of recovery approaches and social inclusion (desirable) Why Cygnet? We'll offer you £14.50 per hour rising to £14.80 after 3 months. An opening to undertake further learning with our excellent apprenticeship scheme A comprehensive employee assistance programme and discount centre Regular coaching & appraisal Expert supervision & peer support Employee discount scheme Free Meals Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Ecofficiencyis a nationwide provider of outsourced waste management and recycling services, specialising in the reuse, recycling, and recovery of construction, demolition, and excavation (CDE) wastes. We deliver industry-leading soil classification through our testing kits and state-of-the-art mobile SiteLab. Founded on the principle of best practice, we employ innovative methods to minimise enviro click apply for full job details
Mar 31, 2026
Full time
Ecofficiencyis a nationwide provider of outsourced waste management and recycling services, specialising in the reuse, recycling, and recovery of construction, demolition, and excavation (CDE) wastes. We deliver industry-leading soil classification through our testing kits and state-of-the-art mobile SiteLab. Founded on the principle of best practice, we employ innovative methods to minimise enviro click apply for full job details
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet. Sounds great, what will I be doing? To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care. You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support. With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings. Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual. When will I be working? You will be working Monday to Friday 09:00 to 17: hours a week Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Nov 17, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet. Sounds great, what will I be doing? To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care. You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support. With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings. Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual. When will I be working? You will be working Monday to Friday 09:00 to 17: hours a week Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
