Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Mar 31, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Support Worker - Mother & Baby Home Role - Support Worker (Mother & Baby Home) Reporting into - Registered Manager Division - Children's Residential CSE Company - Cambian Group We are seeking passionate and dedicated Qualified Support Workers! (Level 3 Residential - Health and Social Care - Children and Young People OR Level 3 Early Years) We are super excited to be launching a brand-new Residential Mother & Baby Home, a truly unique service designed to support young mothers in care and their babies so they can thrive together! Very few care providers offer this specialist provision, making this an exciting opportunity to be a part of something super meaningful and innovative, and to join from the very beginning! Our home will provide a safe and nurturing environment, where mothers can develop parenting skills, build confidence and bonds with their babies - all whilst getting the support they need as individuals to shape a positive future for themselves as well as their child. If you are committed to making a difference in the lives of young women and families, and want to be a part of a forward thinking, specialist service this is a rare opportunity to join a team that is setting new standards in the residential care space! Role Purpose At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too! As a leading provider of behavioural services to Children, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times As such, the purpose is clear, to provide advice, assistance and support to young people and their babies, safeguarding their welfare at all times. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them and your team to enable them to address their difficulties and achieve best possible outcomes for all Key Focuses: Always looking for ways to innovate and improve Safeguarding those in our care Contributing positively to the lives of others Maintaining accountability for engagement of all Supporting the development of colleagues and the empowerment of service users Our Values Integrity Accountable Committed Responsible Person-Centred Enthusiastic These values are more important than where we have worked or the positions we have held. They underpin the decisions we make and the actions we take. Duties & Responsibilities Providing care for young people and their babies whilst continually demonstrating our values by: Creating and maintaining an environment that is homely, warm, welcoming and positive through cleaning, tidying, organising and cooking etc. Establishing positive relationships and always offering unconditional and positive regards Constantly meeting the physical, emotional, behavioural, cultural and educational needs of our young people Supporting with medical appointments for both mother and baby. Acting as a role model and demonstrating appropriate pro-social ways to deal with problems Providing advice, assistance and support on a 1:1 basis to our young people and their baby. Ensuring that each young person's care plan is followed and innovated as appropriate to reflect their changing needs. Being approachable and positively ambitious for our young people, helping them achieve their goals and optimise their potential Supporting our young people in their education and pursuit of extra-curricular activities Keeping accurate records and providing written reports Empowering and advocating for our young people and their baby, facilitating their active involvement decisions where appropriate around their lives and future Encouraging our young people to develop links with the community, attend off-site activities and expand their personal social networks Being available to sleep-in and support staffing of the service Maintaining reporting and handling petty cash in line with processes Contribute to your team whilst demonstrating our values by: Being aware of the values, ethos, aims and objectives of the service and working collaboratively with colleagues to achieve them Attending team/staff meetings and making a positive and innovative contribution to them at all times Actively contributing to the development of the team and yourself Be willing to give and receive constructive feedback on performance with colleagues and managers Having awareness of childcare plans for all young people and babies, providing support for colleagues by maintaining consistency in their execution Attending and contributing to regular supervision sessions in line with regulation Monitoring the conduct of colleagues and referring on any causes for concern around safeguarding (Whistleblowing) Be willing to participate in any investigations as and when required Maintaining familiarity with all policies and procedures and adhering to them Driving company vehicles safely at all times (current driving license holders subject to procedures) Receiving and engaging will all training appropriate to role and maintaining an up-to-date training profile Holding responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies and regulation Performing all other reasonable tasks as directed by the line manager Safeguarding All colleagues bear responsibility to protect and safeguard vulnerable individuals at risk. All colleagues are required to attend safeguarding awareness training and additional appropriate training whenever required. Salary & Benefits Support Worker: £28,195 - £29,484 DOE (incl. sleep-in average)- Overtime paid at 1.25- Sleep-ins worth £1,800 (up to 5/month)- Retail discounts (ASDA, Tesco, M&S + more)- Health benefits, including dental & optical cashback (after 2 years) + Enhanced Maternity - 24/7 support helpline & hardship grants via the CareTech Foundation- A warm, supportive home environment - truly "a place to call hom
Mar 31, 2026
Full time
Support Worker - Mother & Baby Home Role - Support Worker (Mother & Baby Home) Reporting into - Registered Manager Division - Children's Residential CSE Company - Cambian Group We are seeking passionate and dedicated Qualified Support Workers! (Level 3 Residential - Health and Social Care - Children and Young People OR Level 3 Early Years) We are super excited to be launching a brand-new Residential Mother & Baby Home, a truly unique service designed to support young mothers in care and their babies so they can thrive together! Very few care providers offer this specialist provision, making this an exciting opportunity to be a part of something super meaningful and innovative, and to join from the very beginning! Our home will provide a safe and nurturing environment, where mothers can develop parenting skills, build confidence and bonds with their babies - all whilst getting the support they need as individuals to shape a positive future for themselves as well as their child. If you are committed to making a difference in the lives of young women and families, and want to be a part of a forward thinking, specialist service this is a rare opportunity to join a team that is setting new standards in the residential care space! Role Purpose At Cambian, our vision is to inspire lives and to continually develop them. And not just the individuals in our care but their families and communities too! As a leading provider of behavioural services to Children, we are making sure that the support we offer is constant, reliable and of the highest possible quality at all times As such, the purpose is clear, to provide advice, assistance and support to young people and their babies, safeguarding their welfare at all times. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them and your team to enable them to address their difficulties and achieve best possible outcomes for all Key Focuses: Always looking for ways to innovate and improve Safeguarding those in our care Contributing positively to the lives of others Maintaining accountability for engagement of all Supporting the development of colleagues and the empowerment of service users Our Values Integrity Accountable Committed Responsible Person-Centred Enthusiastic These values are more important than where we have worked or the positions we have held. They underpin the decisions we make and the actions we take. Duties & Responsibilities Providing care for young people and their babies whilst continually demonstrating our values by: Creating and maintaining an environment that is homely, warm, welcoming and positive through cleaning, tidying, organising and cooking etc. Establishing positive relationships and always offering unconditional and positive regards Constantly meeting the physical, emotional, behavioural, cultural and educational needs of our young people Supporting with medical appointments for both mother and baby. Acting as a role model and demonstrating appropriate pro-social ways to deal with problems Providing advice, assistance and support on a 1:1 basis to our young people and their baby. Ensuring that each young person's care plan is followed and innovated as appropriate to reflect their changing needs. Being approachable and positively ambitious for our young people, helping them achieve their goals and optimise their potential Supporting our young people in their education and pursuit of extra-curricular activities Keeping accurate records and providing written reports Empowering and advocating for our young people and their baby, facilitating their active involvement decisions where appropriate around their lives and future Encouraging our young people to develop links with the community, attend off-site activities and expand their personal social networks Being available to sleep-in and support staffing of the service Maintaining reporting and handling petty cash in line with processes Contribute to your team whilst demonstrating our values by: Being aware of the values, ethos, aims and objectives of the service and working collaboratively with colleagues to achieve them Attending team/staff meetings and making a positive and innovative contribution to them at all times Actively contributing to the development of the team and yourself Be willing to give and receive constructive feedback on performance with colleagues and managers Having awareness of childcare plans for all young people and babies, providing support for colleagues by maintaining consistency in their execution Attending and contributing to regular supervision sessions in line with regulation Monitoring the conduct of colleagues and referring on any causes for concern around safeguarding (Whistleblowing) Be willing to participate in any investigations as and when required Maintaining familiarity with all policies and procedures and adhering to them Driving company vehicles safely at all times (current driving license holders subject to procedures) Receiving and engaging will all training appropriate to role and maintaining an up-to-date training profile Holding responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies and regulation Performing all other reasonable tasks as directed by the line manager Safeguarding All colleagues bear responsibility to protect and safeguard vulnerable individuals at risk. All colleagues are required to attend safeguarding awareness training and additional appropriate training whenever required. Salary & Benefits Support Worker: £28,195 - £29,484 DOE (incl. sleep-in average)- Overtime paid at 1.25- Sleep-ins worth £1,800 (up to 5/month)- Retail discounts (ASDA, Tesco, M&S + more)- Health benefits, including dental & optical cashback (after 2 years) + Enhanced Maternity - 24/7 support helpline & hardship grants via the CareTech Foundation- A warm, supportive home environment - truly "a place to call hom
Facilities Manager - Ipswich Monday - Friday (9:00 am - 5:00 pm) Hybrid - 2 days at home, 3 days in the office Benefits Life Insurance Income Protection Insurance Healthcare Gym Membership Free Parking Pension Annual and quarterly performance bonus 20 days holiday + Bank holidays increasing over time & Christmas shut down Facility Manager (a.k.a. The Person Who Keeps the Building From Falling Apart) The Facility Manager will oversee all facilities services across company premises, ensuring everything runs safely, legally, efficiently - and ideally without bursting into flames. Occasional out-of-hours or weekend heroics may be required. Highly organised and self-driven, this individual balances budgets, contractors, compliance, and common sense. They are methodical, tech savvy (yes, Microsoft Office included), analytically sharp, and capable of prioritising chaos into calm. What They Actually Do Management & Compliance Keep maintenance records spotless and compliance tighter than the fire doors. Manage budgets wisely (because light bulbs don't buy themselves). Oversee planned and unplanned works. Manage contracts for M&E, cleaning, catering, and security - ensuring value for money and zero surprises. Work closely with H&S to ensure the building remains safe, insured, and inspection ready. Leadership Lead and support reception and facilities teams with accountability and positivity. Uphold company values and culture (no pressure). Conduct appraisals, training, and development - with empathy, not fear. Practical Operations Conduct weekly walkarounds (spotting problems before they become "incidents"). Respond to emergencies like flooding or heating failures - calmly. Ensure utilities, EV chargers, boilers, alarms, CCTV, and ventilation actually work. Manage contractors on site and elevate H&S issues appropriately. Security & Fire Maintain emergency call out procedures and respond within 30 minutes if needed. Oversee alarms, CCTV, fire systems, key registers, and door fobs. Track security incidents and report serious concerns. Ensure buildings stay secure - and that suspicious persons remain just that: suspicious and outside. Projects & Improvements Coordinate building works from planning to completion. Review risk assessments, insurances, and contractor competence. Ensure projects stay on time and within budget (a rare but noble goal). Waste & Drainage Manage certified waste disposal and proper recycling. Keep drainage systems functional and correctly documented (blue for surface, red for foul - because colour coding saves lives). IT Support (Light Edition) Assist with preparing and allocating equipment for new starters. The Ideal Candidate An experienced facilities professional across multi site environments, with strong knowledge of H&S and statutory compliance. A confident leader, analytical thinker, audit ready (ISO 9001, 14001, 45001), and ideally holding relevant FM qualifications (IWFM Level 4, IOSH/NEBOSH). A full UK driving licence is essential - teleportation skills optional. In short: They keep the lights on, the water flowing, the alarms working, the auditors happy, and the chaos under control!
Mar 30, 2026
Full time
Facilities Manager - Ipswich Monday - Friday (9:00 am - 5:00 pm) Hybrid - 2 days at home, 3 days in the office Benefits Life Insurance Income Protection Insurance Healthcare Gym Membership Free Parking Pension Annual and quarterly performance bonus 20 days holiday + Bank holidays increasing over time & Christmas shut down Facility Manager (a.k.a. The Person Who Keeps the Building From Falling Apart) The Facility Manager will oversee all facilities services across company premises, ensuring everything runs safely, legally, efficiently - and ideally without bursting into flames. Occasional out-of-hours or weekend heroics may be required. Highly organised and self-driven, this individual balances budgets, contractors, compliance, and common sense. They are methodical, tech savvy (yes, Microsoft Office included), analytically sharp, and capable of prioritising chaos into calm. What They Actually Do Management & Compliance Keep maintenance records spotless and compliance tighter than the fire doors. Manage budgets wisely (because light bulbs don't buy themselves). Oversee planned and unplanned works. Manage contracts for M&E, cleaning, catering, and security - ensuring value for money and zero surprises. Work closely with H&S to ensure the building remains safe, insured, and inspection ready. Leadership Lead and support reception and facilities teams with accountability and positivity. Uphold company values and culture (no pressure). Conduct appraisals, training, and development - with empathy, not fear. Practical Operations Conduct weekly walkarounds (spotting problems before they become "incidents"). Respond to emergencies like flooding or heating failures - calmly. Ensure utilities, EV chargers, boilers, alarms, CCTV, and ventilation actually work. Manage contractors on site and elevate H&S issues appropriately. Security & Fire Maintain emergency call out procedures and respond within 30 minutes if needed. Oversee alarms, CCTV, fire systems, key registers, and door fobs. Track security incidents and report serious concerns. Ensure buildings stay secure - and that suspicious persons remain just that: suspicious and outside. Projects & Improvements Coordinate building works from planning to completion. Review risk assessments, insurances, and contractor competence. Ensure projects stay on time and within budget (a rare but noble goal). Waste & Drainage Manage certified waste disposal and proper recycling. Keep drainage systems functional and correctly documented (blue for surface, red for foul - because colour coding saves lives). IT Support (Light Edition) Assist with preparing and allocating equipment for new starters. The Ideal Candidate An experienced facilities professional across multi site environments, with strong knowledge of H&S and statutory compliance. A confident leader, analytical thinker, audit ready (ISO 9001, 14001, 45001), and ideally holding relevant FM qualifications (IWFM Level 4, IOSH/NEBOSH). A full UK driving licence is essential - teleportation skills optional. In short: They keep the lights on, the water flowing, the alarms working, the auditors happy, and the chaos under control!
Office Manager & Personal Assistant Location: Aldgate East Fully Office based This is a dual-function role combining high-level Personal Assistant support to the Managing Director with full responsibility for Office Management for the UK headquarters. You will ensure the seamless day to day operation of the office, deliver proactive executive support, and act as a central liaison across teams, including international stakeholders. The role also includes the management of one direct report. Key Responsibilities Executive Support Provide comprehensive diary management, including coordination across multiple time zones. Schedule, prepare, and coordinate internal and external meetings. Prepare meeting agendas, supporting documents, and take minutes when required. Arrange refreshments and daily lunches for senior leadership. Coordinate global travel, including flights, hotels, visas, and detailed itineraries. Organise corporate events, dinners, and client engagements. Manage the MD's expenses, ensuring timely submission and reconciliation. Oversee corporate gifting, including selection, coordination, and delivery. Provide personal support and ad hoc out of office assistance using the company-provided phone. Office Management Lead the smooth running of the UK office, ensuring a professional, efficient, and welcoming working environment. Oversee facilities management, including repairs, maintenance, contractor oversight, and cleaning services. Ensure compliance with all Health & Safety requirements (Fire Safety / First Aid). Manage company shipping and logistics (including DHL account), monitoring daily activity and resolving customs issues. Organise company-wide events such as the Christmas party, team bonding activities, and client events. Manage company credit cards and act as the primary liaison with HSBC. Implement and maintain office policies, procedures, and best practices. People, HR & Administrative Support Support recruitment and onboarding processes, including new starter inductions. Manage seating plans and coordinate IT equipment setup for new employees. Provide secretarial support, including meeting room bookings and administrative assistance. Line manage and develop one direct report. Skills & Attributes High level of confidentiality, discretion, and professional judgement. Strong interpersonal skills with the ability to communicate confidently at all levels. Exceptional organisational and time management capabilities. Proactive, adaptable, and solutions focused approach. Meticulous attention to detail. Strong PC literacy and administrative proficiency. Experience Proven experience as a PA/EA supporting senior leadership. Previous experience in an Office Manager role. Demonstrated ability to manage both business and personal executive tasks. Experience supervising or managing staff (desirable). Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 27, 2026
Full time
Office Manager & Personal Assistant Location: Aldgate East Fully Office based This is a dual-function role combining high-level Personal Assistant support to the Managing Director with full responsibility for Office Management for the UK headquarters. You will ensure the seamless day to day operation of the office, deliver proactive executive support, and act as a central liaison across teams, including international stakeholders. The role also includes the management of one direct report. Key Responsibilities Executive Support Provide comprehensive diary management, including coordination across multiple time zones. Schedule, prepare, and coordinate internal and external meetings. Prepare meeting agendas, supporting documents, and take minutes when required. Arrange refreshments and daily lunches for senior leadership. Coordinate global travel, including flights, hotels, visas, and detailed itineraries. Organise corporate events, dinners, and client engagements. Manage the MD's expenses, ensuring timely submission and reconciliation. Oversee corporate gifting, including selection, coordination, and delivery. Provide personal support and ad hoc out of office assistance using the company-provided phone. Office Management Lead the smooth running of the UK office, ensuring a professional, efficient, and welcoming working environment. Oversee facilities management, including repairs, maintenance, contractor oversight, and cleaning services. Ensure compliance with all Health & Safety requirements (Fire Safety / First Aid). Manage company shipping and logistics (including DHL account), monitoring daily activity and resolving customs issues. Organise company-wide events such as the Christmas party, team bonding activities, and client events. Manage company credit cards and act as the primary liaison with HSBC. Implement and maintain office policies, procedures, and best practices. People, HR & Administrative Support Support recruitment and onboarding processes, including new starter inductions. Manage seating plans and coordinate IT equipment setup for new employees. Provide secretarial support, including meeting room bookings and administrative assistance. Line manage and develop one direct report. Skills & Attributes High level of confidentiality, discretion, and professional judgement. Strong interpersonal skills with the ability to communicate confidently at all levels. Exceptional organisational and time management capabilities. Proactive, adaptable, and solutions focused approach. Meticulous attention to detail. Strong PC literacy and administrative proficiency. Experience Proven experience as a PA/EA supporting senior leadership. Previous experience in an Office Manager role. Demonstrated ability to manage both business and personal executive tasks. Experience supervising or managing staff (desirable). Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Career Choices Dewis Gyrfa Ltd
Cheltenham, Gloucestershire
£13.3 per hour, £13.30 p/h, Recognition, Incentives and Awards Contract Type: Permanent Hours: Disability Confident: No Closing Date: 05/04/2026 About this job Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager Hours of work: 0-40 hours per week / Available to work some weekends. Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including Up to 28 days paid holidays. A permanent job with flexible working hours to suit your lifestyle. Standard working hours 25 per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed. Salary Finance with exclusive rates access to loans or wage advances (available once probation is complete). Career progression with the opportunity to undertake a HotelCare Apprenticeship. Automatic Enrolment into a workplace pension, after 3 months' service. Recognition, incentives and awards. Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast paced environment, consistently delivering the highest levels of room cleanliness. Job Description Key Responsibilities Clean and tidy guest rooms to established standards. Change bed linens, replace towels, empty trash bins and restock amenities. Dust furniture, vacuum carpets, and clean mirrors for a neat appearance. Sanitize surfaces thoroughly for hygiene maintenance. Maintain stock levels of cleaning supplies and toiletries. Promptly report any maintenance issues or damages. Follow supervisor instructions and adhere to safety protocols. Ensure the security of guest rooms and the privacy of the guests. Provide professional and respectful service to guests and respond to their requests promptly. Person specification Experience Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions. Skills and knowledge Physical ability to lift, bend, and stand for extended periods. The ability to work independently and as part of a team. Flexibility and willingness to learn. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 27, 2026
Full time
£13.3 per hour, £13.30 p/h, Recognition, Incentives and Awards Contract Type: Permanent Hours: Disability Confident: No Closing Date: 05/04/2026 About this job Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager Hours of work: 0-40 hours per week / Available to work some weekends. Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including Up to 28 days paid holidays. A permanent job with flexible working hours to suit your lifestyle. Standard working hours 25 per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed. Salary Finance with exclusive rates access to loans or wage advances (available once probation is complete). Career progression with the opportunity to undertake a HotelCare Apprenticeship. Automatic Enrolment into a workplace pension, after 3 months' service. Recognition, incentives and awards. Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast paced environment, consistently delivering the highest levels of room cleanliness. Job Description Key Responsibilities Clean and tidy guest rooms to established standards. Change bed linens, replace towels, empty trash bins and restock amenities. Dust furniture, vacuum carpets, and clean mirrors for a neat appearance. Sanitize surfaces thoroughly for hygiene maintenance. Maintain stock levels of cleaning supplies and toiletries. Promptly report any maintenance issues or damages. Follow supervisor instructions and adhere to safety protocols. Ensure the security of guest rooms and the privacy of the guests. Provide professional and respectful service to guests and respond to their requests promptly. Person specification Experience Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions. Skills and knowledge Physical ability to lift, bend, and stand for extended periods. The ability to work independently and as part of a team. Flexibility and willingness to learn. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
We are currently recruiting for two new Night Concierges to become a part of the team at a stunning site in Hackney Wick (E9), with 52 exclusive apartments. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. An SIA licence is desirable however not mandatory. Hours: 4 on 4 off (19:00-07:00) Salary: £28,000 per annum or £12.82 per hour Location: Hackney Wick (E9) (nearest tube station is Hackney Wick) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Mar 27, 2026
Full time
We are currently recruiting for two new Night Concierges to become a part of the team at a stunning site in Hackney Wick (E9), with 52 exclusive apartments. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. An SIA licence is desirable however not mandatory. Hours: 4 on 4 off (19:00-07:00) Salary: £28,000 per annum or £12.82 per hour Location: Hackney Wick (E9) (nearest tube station is Hackney Wick) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
The Facility Manager is responsible for the delivery of facilities services across the company premises. Key focus for this role is to ensure that all facility management services are delivered in a confident, efficient and safe manner ensuring the premises are legally compliant and maintained to a high standard. Out of hours or weekend work may be required on occasion Job Specification Objective: The Facility Manager is responsible for the delivery of facilities services across the company premises. Key focus for this role is to ensure that all facility management services are delivered in a confident, efficient and safe manner ensuring the premises are legally compliant and maintained to a high standard. Out of hours or weekend work may be required on occasion The successful candidate will be able to work in a highly organised, methodical manner, be self-driven, and a team player with the ability to be able to prioritise own workload, have excellent communication, analytical skills, be computer literate and experienced in using Microsoft office software packages. Outline of Responsibilities/duties: Management: Maintain up-to-date, maintenance records & electronic files and ensure compliance requirements are met regarding the servicing & repairs at the company Premises Control & monitor the facility budgets around maintenance & purchase of equipment (consumables) within budget & ensure quality work & value for money Manage (& plan) the programme of works planned & unplanned works Manage all contracts for M&E, book annual & biannual visits Responsible for the external cleaning contract, ensuring the contract requirements are actioned. Liaise with the cleaning company managers & act on any feedback from cleaners or Bauder staff Responsible for facility catering contract, ensuring that contract requirements are adhered to and periodically reviewed for potential improvements Work with H&S Manager ensuring the building meets all H&S/Insurance regulations ARAP Work with the Warehouse & Logistic Managers over pre & unplanned works Main contact for management of third party inspections and overseeing site restaurant operations Line Management: Management and supervision of the Reception/Switchboard and facilities team Full accountability for the team and its output, ensuring high standards are maintained across reception responsibilities Ensure the company's culture and values are maintained, and upheld, setting an example to the team Lead with empathy and positivity, alongside an emotionally intelligent and nurturing approach Responsible for training and developing the team where required, undertaking appraisals and performance reviews, including identifying any training needs Practical: Book, organise and monitor all planned & unplanned maintenance works on company premises Respond to emergencies i.e. flooding/welfare facilities un-serviceable Weekly walkaround inspections of company premises Ensure utilities are working, boilers, heating, lights, ventilation etc internally/externally working Ensure Electric Car Charging Points are secure & maintained Manage contractors when on the company premises including inductions Escalate any H&S issues in the building to the H&S Manager. Liaise with parties involved in building insurance inspections Liaise with Department Heads on works being carried out, impact on the department Contract Management: Manage, monitor & review all facility contracts on quality, value for money & service provided Implement & control a rolling 12-month pre-planned maintenance programme of works, including costs. Highlight & track renewal dates and end of contract dates & liaise with all parties involved over renewal requirements i.e. level of service, increase of costs & any changes of service requirements. Security/Fire Ensure 'emergency/out of hours' call out list is correct & key holders are aware of the call out process Active participation/on out of hours notification - main point of contact for security companies/ability to respond and be on site within 30 minutes when required Liaise with security companies over notification of out of hours work monitoring i.e. weekend/evening Monthly check of physical security & fire management systems, external & internal Ensure all systems are operational, maintained (annual, biannual maintenance) & fit for purpose carried out by qualified engineers & within budget Responsible for security contracts & ensuring companies are complying with contract conditions Liaise with security companies over notification of out of hours work i.e. weekend/evening Update/remind staff on Suspicious Persons Policy & understand action to be taken Report to Directors any high-level security concerns Keep a register of all security incidents including police report serial numbers Ensure all services & equipment are maintained on a regular basis Know how to operate security systems - security alarm/intruder detection/door Be able to isolate alarm & fire systems/areas when required Manage NET portal/register for all security & door fob holders Ensure CCTV/Alarm & Fire systems have regular maintenance Ensure premises boundaries are secure Maintain a list of 24-hour emergency contact numbers for incidents i.e. glaziers/security companies Building & Project Works: Liaise with all parties internally/externally on agreeing commencement dates & programme of works. Liaise over provision of risk assessments/method statements, in date insurances and competence training & experience. Ensure all planned works meet the agreed deadlines & agreed budget figure Floor layouts/room planning Requirements/function of areas - rest rooms etc Location of utilities Standard management of Waste & Drainage: Ensure that the premises commercial waste is disposed of using a certified waste management company Ensure all transfer wastes notes are in date, received and kept within FM management system Ensure that all sanitary waste is disposed of using a certified waste management company i.e. Sterling Services. Work with Department Heads with office/warehouse & training room waste types i.e. correct segregation of waste into general & recycling. Understand the drainage system on the premises i.e. foul & surface water runs Ensure drain covers/grids are maintained Mark different drainage plans clearly in blue or red & keep plan up to date Information Technology: Support to Bauder Tech Group with preparing equipment for new starters from current hardware stock at Landseer Road Storage and allocation of equipment ready for installation following agreed IT process Experience in facilities management across multi-site environments Strong knowledge of H&S legislation, statutory compliance A confident leader, with strong communication at all levels Excellent analytical and problem-solving skills Effective communication and interpersonal skills Experience preparing for audits (ISO 9001, ISO 14001 , ISO 45001) Qualifications FM-related qualifications (IWFM Level 4 diploma/Level 4 apprenticeship or equivalent) A full UK driving licence and willingness to travel between sites liaise with all parties internally/externally Experience Extensive experience in facilities management
Mar 27, 2026
Full time
The Facility Manager is responsible for the delivery of facilities services across the company premises. Key focus for this role is to ensure that all facility management services are delivered in a confident, efficient and safe manner ensuring the premises are legally compliant and maintained to a high standard. Out of hours or weekend work may be required on occasion Job Specification Objective: The Facility Manager is responsible for the delivery of facilities services across the company premises. Key focus for this role is to ensure that all facility management services are delivered in a confident, efficient and safe manner ensuring the premises are legally compliant and maintained to a high standard. Out of hours or weekend work may be required on occasion The successful candidate will be able to work in a highly organised, methodical manner, be self-driven, and a team player with the ability to be able to prioritise own workload, have excellent communication, analytical skills, be computer literate and experienced in using Microsoft office software packages. Outline of Responsibilities/duties: Management: Maintain up-to-date, maintenance records & electronic files and ensure compliance requirements are met regarding the servicing & repairs at the company Premises Control & monitor the facility budgets around maintenance & purchase of equipment (consumables) within budget & ensure quality work & value for money Manage (& plan) the programme of works planned & unplanned works Manage all contracts for M&E, book annual & biannual visits Responsible for the external cleaning contract, ensuring the contract requirements are actioned. Liaise with the cleaning company managers & act on any feedback from cleaners or Bauder staff Responsible for facility catering contract, ensuring that contract requirements are adhered to and periodically reviewed for potential improvements Work with H&S Manager ensuring the building meets all H&S/Insurance regulations ARAP Work with the Warehouse & Logistic Managers over pre & unplanned works Main contact for management of third party inspections and overseeing site restaurant operations Line Management: Management and supervision of the Reception/Switchboard and facilities team Full accountability for the team and its output, ensuring high standards are maintained across reception responsibilities Ensure the company's culture and values are maintained, and upheld, setting an example to the team Lead with empathy and positivity, alongside an emotionally intelligent and nurturing approach Responsible for training and developing the team where required, undertaking appraisals and performance reviews, including identifying any training needs Practical: Book, organise and monitor all planned & unplanned maintenance works on company premises Respond to emergencies i.e. flooding/welfare facilities un-serviceable Weekly walkaround inspections of company premises Ensure utilities are working, boilers, heating, lights, ventilation etc internally/externally working Ensure Electric Car Charging Points are secure & maintained Manage contractors when on the company premises including inductions Escalate any H&S issues in the building to the H&S Manager. Liaise with parties involved in building insurance inspections Liaise with Department Heads on works being carried out, impact on the department Contract Management: Manage, monitor & review all facility contracts on quality, value for money & service provided Implement & control a rolling 12-month pre-planned maintenance programme of works, including costs. Highlight & track renewal dates and end of contract dates & liaise with all parties involved over renewal requirements i.e. level of service, increase of costs & any changes of service requirements. Security/Fire Ensure 'emergency/out of hours' call out list is correct & key holders are aware of the call out process Active participation/on out of hours notification - main point of contact for security companies/ability to respond and be on site within 30 minutes when required Liaise with security companies over notification of out of hours work monitoring i.e. weekend/evening Monthly check of physical security & fire management systems, external & internal Ensure all systems are operational, maintained (annual, biannual maintenance) & fit for purpose carried out by qualified engineers & within budget Responsible for security contracts & ensuring companies are complying with contract conditions Liaise with security companies over notification of out of hours work i.e. weekend/evening Update/remind staff on Suspicious Persons Policy & understand action to be taken Report to Directors any high-level security concerns Keep a register of all security incidents including police report serial numbers Ensure all services & equipment are maintained on a regular basis Know how to operate security systems - security alarm/intruder detection/door Be able to isolate alarm & fire systems/areas when required Manage NET portal/register for all security & door fob holders Ensure CCTV/Alarm & Fire systems have regular maintenance Ensure premises boundaries are secure Maintain a list of 24-hour emergency contact numbers for incidents i.e. glaziers/security companies Building & Project Works: Liaise with all parties internally/externally on agreeing commencement dates & programme of works. Liaise over provision of risk assessments/method statements, in date insurances and competence training & experience. Ensure all planned works meet the agreed deadlines & agreed budget figure Floor layouts/room planning Requirements/function of areas - rest rooms etc Location of utilities Standard management of Waste & Drainage: Ensure that the premises commercial waste is disposed of using a certified waste management company Ensure all transfer wastes notes are in date, received and kept within FM management system Ensure that all sanitary waste is disposed of using a certified waste management company i.e. Sterling Services. Work with Department Heads with office/warehouse & training room waste types i.e. correct segregation of waste into general & recycling. Understand the drainage system on the premises i.e. foul & surface water runs Ensure drain covers/grids are maintained Mark different drainage plans clearly in blue or red & keep plan up to date Information Technology: Support to Bauder Tech Group with preparing equipment for new starters from current hardware stock at Landseer Road Storage and allocation of equipment ready for installation following agreed IT process Experience in facilities management across multi-site environments Strong knowledge of H&S legislation, statutory compliance A confident leader, with strong communication at all levels Excellent analytical and problem-solving skills Effective communication and interpersonal skills Experience preparing for audits (ISO 9001, ISO 14001 , ISO 45001) Qualifications FM-related qualifications (IWFM Level 4 diploma/Level 4 apprenticeship or equivalent) A full UK driving licence and willingness to travel between sites liaise with all parties internally/externally Experience Extensive experience in facilities management
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Mar 26, 2026
Full time
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Mar 26, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Research Manager London 45000 to 55000 This is an excellent opportunity to join a high-growth research and technology business that is transforming how organisations understand consumers, citizens and audiences. You will work across diverse clients, take ownership of end-to-end quantitative projects, and play a key role in delivering high-quality insight using innovative research technology. The Company They are a fast-scaling research and data company built around modern technology, smart automation and robust quantitative methods. Their platform delivers high-quality polls, surveys and data outputs at speed, supporting commercial brands, non-profits and social organisations. The team brings together strong research expertise and engineering talent, creating a collaborative environment that is both analytical and forward-thinking. They have built a strong reputation in the market and continue to grow rapidly. The Role Independently manage and deliver quantitative research projects across sectors including political, consumer and multi-market studies. Lead client communication from project scoping through to presenting results and insights. Manage client accounts, acting as the main point of contact and understanding broader strategic needs. Create data tables and outputs using internal tools and reporting platforms. Partner with consulting and analytics teams on larger insight programmes, occasionally leading these end-to-end. Mentor and develop junior researchers, ensuring strong delivery standards. Design high-quality surveys, manage sampling and ensure data integrity across all stages. Support the delivery of brand tracking, brand lift, ad testing, segmentation and multi-country research programmes. Your Skills And Experience Strong experience delivering quantitative market research projects from brief to debrief. Confident designing surveys, managing fieldwork and producing data tables and cross-breaks. Comfortable cleaning raw data and ensuring outputs meet strong quality standards. Strong Excel capability; familiarity with tools such as DisplayR is beneficial. Commercial awareness and ability to support quoting, proposals and RFP responses. Able to manage client conversations, challenge assumptions and provide clear recommendations. Comfortable mentoring junior team members and supporting their development. Detail-oriented, proactive and committed to delivering high-quality research. What They Offer Salary between 45000 and 55000. Hybrid working with four days a week in their London office Exposure to a wide variety of clients across commercial, political and social sectors. Opportunity to work with innovative research technology, including AI-powered tools. Benefits including private healthcare, 25 days annual leave and pension contributions. A collaborative, inclusive environment with strong learning and development opportunities. How To Apply If you are looking to take ownership of impactful quantitative research projects within a modern, innovative research team, apply now to learn more.
Mar 23, 2026
Full time
Research Manager London 45000 to 55000 This is an excellent opportunity to join a high-growth research and technology business that is transforming how organisations understand consumers, citizens and audiences. You will work across diverse clients, take ownership of end-to-end quantitative projects, and play a key role in delivering high-quality insight using innovative research technology. The Company They are a fast-scaling research and data company built around modern technology, smart automation and robust quantitative methods. Their platform delivers high-quality polls, surveys and data outputs at speed, supporting commercial brands, non-profits and social organisations. The team brings together strong research expertise and engineering talent, creating a collaborative environment that is both analytical and forward-thinking. They have built a strong reputation in the market and continue to grow rapidly. The Role Independently manage and deliver quantitative research projects across sectors including political, consumer and multi-market studies. Lead client communication from project scoping through to presenting results and insights. Manage client accounts, acting as the main point of contact and understanding broader strategic needs. Create data tables and outputs using internal tools and reporting platforms. Partner with consulting and analytics teams on larger insight programmes, occasionally leading these end-to-end. Mentor and develop junior researchers, ensuring strong delivery standards. Design high-quality surveys, manage sampling and ensure data integrity across all stages. Support the delivery of brand tracking, brand lift, ad testing, segmentation and multi-country research programmes. Your Skills And Experience Strong experience delivering quantitative market research projects from brief to debrief. Confident designing surveys, managing fieldwork and producing data tables and cross-breaks. Comfortable cleaning raw data and ensuring outputs meet strong quality standards. Strong Excel capability; familiarity with tools such as DisplayR is beneficial. Commercial awareness and ability to support quoting, proposals and RFP responses. Able to manage client conversations, challenge assumptions and provide clear recommendations. Comfortable mentoring junior team members and supporting their development. Detail-oriented, proactive and committed to delivering high-quality research. What They Offer Salary between 45000 and 55000. Hybrid working with four days a week in their London office Exposure to a wide variety of clients across commercial, political and social sectors. Opportunity to work with innovative research technology, including AI-powered tools. Benefits including private healthcare, 25 days annual leave and pension contributions. A collaborative, inclusive environment with strong learning and development opportunities. How To Apply If you are looking to take ownership of impactful quantitative research projects within a modern, innovative research team, apply now to learn more.
JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: 16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 14, 2026
Contractor
JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: 16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
