We are looking for an experienced Solutions Project Delivery Manager to lead the successful delivery of complex customer solutions across our business. Operating within the Operations function, this role is responsible for ensuring technical solutions are designed, integrated, deployed, and handed over to customers in a controlled, high-quality, and commercially sound manner. You will lead the Solution Delivery function, providing oversight across scope, schedule, cost, risk, and quality for a portfolio of delivery programmes. Working closely with Business Development, Product, Engineering, and Operations teams, you will ensure projects are delivered consistently, predictably, and in line with customer expectations. This is a leadership role focused on delivery excellence, operational discipline, and building scalable delivery capability across the organisation. Key job requirements and responsibilities: Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Ensure alignment of Solution Delivery processes, systems and governance with the Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Undertake UK and international travel as required to support customer deployments, programme oversight, and stakeholder engagement. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Intervene where required to unblock, escalate, or stabilise projects. Support Business Development in the preparation of proposals Manage handover from Business Development into Delivery Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Ensure delivery teams operate within approved budgets. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, and provide regular reporting as required. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Ensure safe and compliant installation and deployment activity. Ensure team are able to operate, demonstrate, install, and configure FACE. Qualifications / skills and experience Essential Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Strong stakeholder management skills, with the ability to operate confidently at executive and customer level. Eligibility to obtain and maintain UK security clearance. Full UK driving licence. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments is desirable.
Mar 31, 2026
Full time
We are looking for an experienced Solutions Project Delivery Manager to lead the successful delivery of complex customer solutions across our business. Operating within the Operations function, this role is responsible for ensuring technical solutions are designed, integrated, deployed, and handed over to customers in a controlled, high-quality, and commercially sound manner. You will lead the Solution Delivery function, providing oversight across scope, schedule, cost, risk, and quality for a portfolio of delivery programmes. Working closely with Business Development, Product, Engineering, and Operations teams, you will ensure projects are delivered consistently, predictably, and in line with customer expectations. This is a leadership role focused on delivery excellence, operational discipline, and building scalable delivery capability across the organisation. Key job requirements and responsibilities: Lead, manage, and develop the Solution Delivery function, including direct leadership of the TSDM team and cross-functional delivery teams across Product, Engineering, Field Service, Monitoring and Operations. Ensure consistent performance management, succession planning, and capability growth. Ensure alignment of Solution Delivery processes, systems and governance with the Group standards and business systems (TBS), embedding group requirements into local delivery practices where applicable. Undertake UK and international travel as required to support customer deployments, programme oversight, and stakeholder engagement. Delivery Governance and Standards Ensure highest standards of Health, Safety, Environment, Security, and Quality in solution delivery in line with applicable ISO and other relevant standards. Establish and own the Solution Delivery framework, tools, and methodology. Standardise project lifecycle governance from proposal through to handover. Programme and Project Oversight Provide oversight and assurance across all active delivery programmes. Manage prioritisation of projects, monitor dependencies, risks, and cross-project resource conflicts. Intervene where required to unblock, escalate, or stabilise projects. Support Business Development in the preparation of proposals Manage handover from Business Development into Delivery Handover from Delivery to Operations Financial and Commercial Control Support bid costing and commercial modelling. Ensure delivery teams operate within approved budgets. Monitor project performance to maintain accurate forecasting, cost tracking, and milestone billing controls, and provide regular reporting as required. Technical and Solution Oversight Maintain sufficient technical understanding across software, sensor integration, infrastructure deployment, and system integration domains. Ensure solutions are fit-for-purpose, scalable, secure, and compliant. Provide escalation support on complex technical delivery challenges. Ensure safe and compliant installation and deployment activity. Ensure team are able to operate, demonstrate, install, and configure FACE. Qualifications / skills and experience Essential Significant experience leading technical solution delivery of integrated hardware and software systems to external customers within a complex technology environment Strong financial and commercial management capability within programme and project delivery, including cost control, forecasting, and risk management. Strong stakeholder management skills, with the ability to operate confidently at executive and customer level. Eligibility to obtain and maintain UK security clearance. Full UK driving licence. Willingness and ability to undertake international travel as required. Must have the right to work in the UK. Experience operating in regulated, defence, critical infrastructure, or similarly controlled environments is desirable.
We are currently seeking an experienced Site Manager, based in the Midlands, to join a thriving principal contractor working, primarily, on faade remediation projects. With a full order book up until 2028, consisting of a range of projects (with values up to £22 million) including stadiums, residential high-rise buildings and commercial blocks and a strong client base of repeat business, a Site Ma click apply for full job details
Mar 31, 2026
Full time
We are currently seeking an experienced Site Manager, based in the Midlands, to join a thriving principal contractor working, primarily, on faade remediation projects. With a full order book up until 2028, consisting of a range of projects (with values up to £22 million) including stadiums, residential high-rise buildings and commercial blocks and a strong client base of repeat business, a Site Ma click apply for full job details
Senior Security Threat & Vulnerability Manager role at a leading UK telecoms provider. Own the end-to-end TVM lifecycle across hybrid on-prem/cloud environments: strategy, scanning, triage, remediation, and governance.? Lead Enterprise Threat & Vulnerability Management - Own the Cyber Frontline! Senior Security Threat & Vulnerability Manager My client is a leading UK Telecoms Provider looking for an experienced Threat & Vulnerability Manager to lead enterprise threat and vulnerability management across hybrid on-prem and cloud environments. Own it all : From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? Influence at scale : Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? Tech-forward : Champion tooling, threat intel, and cloud-native TVM in a fast-paced telco environment. ? Essential : Enterprise TVM programme leadership, deep threat and vulnerability lifecycle expertise, stakeholder management, standards knowledge (ISO/PCI/TSA).? Desirable : DevOps/CI-CD integration, GRC tooling, CISSP/CISM/AZ-500 certification. InsightVM, rapid7, Qualys Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 31, 2026
Full time
Senior Security Threat & Vulnerability Manager role at a leading UK telecoms provider. Own the end-to-end TVM lifecycle across hybrid on-prem/cloud environments: strategy, scanning, triage, remediation, and governance.? Lead Enterprise Threat & Vulnerability Management - Own the Cyber Frontline! Senior Security Threat & Vulnerability Manager My client is a leading UK Telecoms Provider looking for an experienced Threat & Vulnerability Manager to lead enterprise threat and vulnerability management across hybrid on-prem and cloud environments. Own it all : From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? Influence at scale : Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? Tech-forward : Champion tooling, threat intel, and cloud-native TVM in a fast-paced telco environment. ? Essential : Enterprise TVM programme leadership, deep threat and vulnerability lifecycle expertise, stakeholder management, standards knowledge (ISO/PCI/TSA).? Desirable : DevOps/CI-CD integration, GRC tooling, CISSP/CISM/AZ-500 certification. InsightVM, rapid7, Qualys Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Mar 31, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
WANTED - Planner or Senior Planner - Nottingham - Reputable Regional Building Main Contractor - Construction / Building Our client is seeking a Planner or Senior Planner, opportunity to join a reputable building main contractor with long term projects in the midlands, working predominately on stable public sector projects. Very stable main contractor with a longstanding reputation. Ideal opportunity for an already experienced Senior Planner or an intermediate level Planner. ROLE Several vacancies available, open to consider candidates with either Tender stage or Live works planning experience (roles available for either), using Asta power project software. REQUIREMENTS Knowledge of Building Sector. Previous employment as a Senior Planner, Planner, Planning Engineer, Planning Manager, Project Controller, Project Manager or Site Manager. Previous experience in building sector projects such as Commercial, Mixed Use, Residential, Apartment Blocks, Student Accommodation, Hotels, MOJ, Industrial, Education, Healthcare, Blue Light. Previous Main Contractor employment. High level of communication skills. Relevant industry qualification (Degree / HND / HNC etc). REMUNERATION The successful Senior Planner will receive: Competitive Basic (Dependent on experience) Car Allowance Pension To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
Mar 31, 2026
Full time
WANTED - Planner or Senior Planner - Nottingham - Reputable Regional Building Main Contractor - Construction / Building Our client is seeking a Planner or Senior Planner, opportunity to join a reputable building main contractor with long term projects in the midlands, working predominately on stable public sector projects. Very stable main contractor with a longstanding reputation. Ideal opportunity for an already experienced Senior Planner or an intermediate level Planner. ROLE Several vacancies available, open to consider candidates with either Tender stage or Live works planning experience (roles available for either), using Asta power project software. REQUIREMENTS Knowledge of Building Sector. Previous employment as a Senior Planner, Planner, Planning Engineer, Planning Manager, Project Controller, Project Manager or Site Manager. Previous experience in building sector projects such as Commercial, Mixed Use, Residential, Apartment Blocks, Student Accommodation, Hotels, MOJ, Industrial, Education, Healthcare, Blue Light. Previous Main Contractor employment. High level of communication skills. Relevant industry qualification (Degree / HND / HNC etc). REMUNERATION The successful Senior Planner will receive: Competitive Basic (Dependent on experience) Car Allowance Pension To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
Relief Chef Manager - Daventry Up to £32,000 per annum + Expenses and free meal on shift Monday - Friday role! Field based role We have an exciting new opportunity for an experienced Chef Manager to join our relief team working in Daventry. We are looking for a talented, enthusiastic and experienced Relief Chef Manager to be responsible for all aspects of managing the high level of delivery and expectations across every site they work at. Ambitious and commercially aware, with the presence and personality to influence the day-to-day business, you'll maximise the performance of your team. Leading by example and setting high standards. For the right Chef Manager, we are offering a supportive management system, a trained and enthusiastic team and the opportunity to work for a company that embraces new ideas and a training and development culture. Along with fantastic training and development to help you progress your career with Compass. Key Responsibilities Leading the onsite catering team at sites you are covering Preparing delicious, high-quality food that delights our clients and customers Maintaining a high standard of cleanliness of the modern kitchen and front of house environment Ensuring the correct use of all kitchen machinery and equipment Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Completing weekly bookwork and reports Stock taking and ordering About You Previous chef manager background required Excellent communication skills, with the ability to engage and build rapport with a wide range of key stakeholders. Flexible in approach to their working hours and environment Required to travel as part of the role Driving license and access to a vehicle essential Self-motivated and ability to adapt to a changing environment Understanding of Health, Safety and the Environment principles To take pride in your work and be flexible to support all services on site. Motivated by a passion for quality and, service delivery Possess exceptional organisational skills, with the ability to self-manage and work as efficiently as possible. Self-reliant with the drive and determination to succeed and achieve high personal standards. Computer literate About Us We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We connect workplaces to mindful, flavourful &planet-positive catering At Eurest, we are the experts in workplace catering, operating in over 700workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. Were people-powered at Eurest Its an understatement to say that were passionate about what we do, which is why we?re committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
Relief Chef Manager - Daventry Up to £32,000 per annum + Expenses and free meal on shift Monday - Friday role! Field based role We have an exciting new opportunity for an experienced Chef Manager to join our relief team working in Daventry. We are looking for a talented, enthusiastic and experienced Relief Chef Manager to be responsible for all aspects of managing the high level of delivery and expectations across every site they work at. Ambitious and commercially aware, with the presence and personality to influence the day-to-day business, you'll maximise the performance of your team. Leading by example and setting high standards. For the right Chef Manager, we are offering a supportive management system, a trained and enthusiastic team and the opportunity to work for a company that embraces new ideas and a training and development culture. Along with fantastic training and development to help you progress your career with Compass. Key Responsibilities Leading the onsite catering team at sites you are covering Preparing delicious, high-quality food that delights our clients and customers Maintaining a high standard of cleanliness of the modern kitchen and front of house environment Ensuring the correct use of all kitchen machinery and equipment Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Completing weekly bookwork and reports Stock taking and ordering About You Previous chef manager background required Excellent communication skills, with the ability to engage and build rapport with a wide range of key stakeholders. Flexible in approach to their working hours and environment Required to travel as part of the role Driving license and access to a vehicle essential Self-motivated and ability to adapt to a changing environment Understanding of Health, Safety and the Environment principles To take pride in your work and be flexible to support all services on site. Motivated by a passion for quality and, service delivery Possess exceptional organisational skills, with the ability to self-manage and work as efficiently as possible. Self-reliant with the drive and determination to succeed and achieve high personal standards. Computer literate About Us We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families We connect workplaces to mindful, flavourful &planet-positive catering At Eurest, we are the experts in workplace catering, operating in over 700workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. Were people-powered at Eurest Its an understatement to say that were passionate about what we do, which is why we?re committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting Job Reference: com SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
The Opportunity We're looking for a highly motivated Project Manager, People Experience to join our People team and ensure that our most important initiatives are delivered with clarity, speed, and real impact. You'll be the engine that keeps work moving - turning strategy into action, driving cross-functional collaboration, and holding the team accountable to outcomes, not just outputs. This is a high-visibility role that bridges strategy and execution: you'll partner with leadership and stakeholders across the business, own operational rhythm and project governance, and be the go-to delivery expert for People-focused work. Responsibilities End-to-End Project Delivery: Lead People projects from planning through execution and embedding, ensuring they land effectively across the business. Translate high-level strategic priorities into clear, actionable plans with defined timelines, milestones, and resourcing. Drive progress and accountability - taking ownership of follow-through and ensuring alignment on deadlines and deliverables. Confidently pivot between different types of People work, from engagement and culture initiatives to operational improvements. Ensure a high finish: not just launching initiatives, but embedding them so they deliver the intended impact. Stakeholder Management: Act as a trusted partner to the Director of People Experience, owning execution and follow-through rather than waiting for detailed instruction. Build strong partnerships with stakeholders across the business to ensure People initiatives reflect our values and ways of working. Communicate clearly and concisely, providing context and updates that empower leadership and teams to make informed decisions. Department Engine & Operations: Own the People department's delivery engine by maintaining a master view of all ongoing work, sequencing tasks correctly, and ensuring timely delivery. Maintain operational oversight across multiple workstreams, flagging risks early and proposing pragmatic, solutions-oriented fixes. Qualifications Experience A strong background in formal project management and are highly proficient with tools that bring structure and rigour to workstreams. You genuinely enjoy making teams better - faster, more organised, and more impactful - and you naturally keep work moving toward tangible outcomes. You've worked within or alongside People teams and understand the rhythm and sensitivities of the employee lifecycle. Skills You care deeply about the quality, clarity, and outcome of every project you touch. You have high attention to detail and the ability to manage multiple complex workstreams in parallel at pace. You're comfortable taking a vague brief and running with it - staying aligned with leadership without needing detailed instruction. You bring sound judgement and a solutions-oriented mindset, especially when priorities shift or roadblocks arise. You make complex project updates easy to understand and communicate effectively with stakeholders at all levels. Benefits Life at HeliosX: we're building the future of healthcare with mission-driven people who are excited to innovate, scale, and create change. 25 Days Holiday (+ public holidays) Private healthcare, including dental and vision cover Employee Pension with Smart Pension and enhanced parental leave Cycle-to-work and Electric Car schemes Free monthly products from Dermatica and MedExpress, plus family discounts Home office allowance Wellbeing perks: Headspace subscription, gym discounts, L&D budget
Mar 31, 2026
Full time
The Opportunity We're looking for a highly motivated Project Manager, People Experience to join our People team and ensure that our most important initiatives are delivered with clarity, speed, and real impact. You'll be the engine that keeps work moving - turning strategy into action, driving cross-functional collaboration, and holding the team accountable to outcomes, not just outputs. This is a high-visibility role that bridges strategy and execution: you'll partner with leadership and stakeholders across the business, own operational rhythm and project governance, and be the go-to delivery expert for People-focused work. Responsibilities End-to-End Project Delivery: Lead People projects from planning through execution and embedding, ensuring they land effectively across the business. Translate high-level strategic priorities into clear, actionable plans with defined timelines, milestones, and resourcing. Drive progress and accountability - taking ownership of follow-through and ensuring alignment on deadlines and deliverables. Confidently pivot between different types of People work, from engagement and culture initiatives to operational improvements. Ensure a high finish: not just launching initiatives, but embedding them so they deliver the intended impact. Stakeholder Management: Act as a trusted partner to the Director of People Experience, owning execution and follow-through rather than waiting for detailed instruction. Build strong partnerships with stakeholders across the business to ensure People initiatives reflect our values and ways of working. Communicate clearly and concisely, providing context and updates that empower leadership and teams to make informed decisions. Department Engine & Operations: Own the People department's delivery engine by maintaining a master view of all ongoing work, sequencing tasks correctly, and ensuring timely delivery. Maintain operational oversight across multiple workstreams, flagging risks early and proposing pragmatic, solutions-oriented fixes. Qualifications Experience A strong background in formal project management and are highly proficient with tools that bring structure and rigour to workstreams. You genuinely enjoy making teams better - faster, more organised, and more impactful - and you naturally keep work moving toward tangible outcomes. You've worked within or alongside People teams and understand the rhythm and sensitivities of the employee lifecycle. Skills You care deeply about the quality, clarity, and outcome of every project you touch. You have high attention to detail and the ability to manage multiple complex workstreams in parallel at pace. You're comfortable taking a vague brief and running with it - staying aligned with leadership without needing detailed instruction. You bring sound judgement and a solutions-oriented mindset, especially when priorities shift or roadblocks arise. You make complex project updates easy to understand and communicate effectively with stakeholders at all levels. Benefits Life at HeliosX: we're building the future of healthcare with mission-driven people who are excited to innovate, scale, and create change. 25 Days Holiday (+ public holidays) Private healthcare, including dental and vision cover Employee Pension with Smart Pension and enhanced parental leave Cycle-to-work and Electric Car schemes Free monthly products from Dermatica and MedExpress, plus family discounts Home office allowance Wellbeing perks: Headspace subscription, gym discounts, L&D budget
Exciting Opportunity for a Project Manager - Pensions! Are you a talented Project Manager with a passion for pensions and change delivery? Join us in shaping the future of wealth management! Our client, a leading financial organization, is looking for an experienced Project Manager to lead critical pension migration initiatives. This is your chance to make an impact in a dynamic environment! Position: Project Manager - Pensions Location: Hybrid (Edinburgh or Leeds 2x per week) Rate: 76,000 per annum Contract: 12 months (with potential to extend) About Us: Our mission is to empower clients with expert advice and powerful digital tools to navigate their financial futures. Join our team and help us build the best workplace savings and pension solutions in Britain! Key Responsibilities: Establish pivotal integration points across platforms and communicate effectively with stakeholders. Develop sequences for integration tasks in collaboration with Lab Leadership. Manage dependencies between the platform and other teams to ensure seamless delivery. Identify blockers and work to mitigate or resolve them, escalating where necessary. Oversee and manage suppliers (3rd Parties), ensuring high performance. Coordinate complex implementations involving multiple internal and external parties. Provide governance expertise for change across multiple programs. What We're Looking For: Proven experience in managing large-scale pension change and platform migrations. Strong skills in planning, risk management, and operational readiness. Familiarity with design activities, operational testing, and end-to-end processes. Experience working within a financial institution is highly advantageous. A proactive approach to identifying and resolving challenges, with a focus on delivering results. Why Join Us? Be part of a transformative journey in the wealth management sector. Work in a collaborative and supportive environment where your expertise will shine. Enjoy a hybrid working model that promotes work-life balance. Competitive salary with the opportunity for contract extension. If you're ready to take on a challenging yet rewarding role that will shape the future of pensions, we want to hear from you! Bring your energy and enthusiasm, and let's achieve great things together. How to Apply: Ready to make your mark? Submit your CV and a brief cover letter outlining your relevant experience today! Join us on this exciting journey and be part of something extraordinary. Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified individuals. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 31, 2026
Contractor
Exciting Opportunity for a Project Manager - Pensions! Are you a talented Project Manager with a passion for pensions and change delivery? Join us in shaping the future of wealth management! Our client, a leading financial organization, is looking for an experienced Project Manager to lead critical pension migration initiatives. This is your chance to make an impact in a dynamic environment! Position: Project Manager - Pensions Location: Hybrid (Edinburgh or Leeds 2x per week) Rate: 76,000 per annum Contract: 12 months (with potential to extend) About Us: Our mission is to empower clients with expert advice and powerful digital tools to navigate their financial futures. Join our team and help us build the best workplace savings and pension solutions in Britain! Key Responsibilities: Establish pivotal integration points across platforms and communicate effectively with stakeholders. Develop sequences for integration tasks in collaboration with Lab Leadership. Manage dependencies between the platform and other teams to ensure seamless delivery. Identify blockers and work to mitigate or resolve them, escalating where necessary. Oversee and manage suppliers (3rd Parties), ensuring high performance. Coordinate complex implementations involving multiple internal and external parties. Provide governance expertise for change across multiple programs. What We're Looking For: Proven experience in managing large-scale pension change and platform migrations. Strong skills in planning, risk management, and operational readiness. Familiarity with design activities, operational testing, and end-to-end processes. Experience working within a financial institution is highly advantageous. A proactive approach to identifying and resolving challenges, with a focus on delivering results. Why Join Us? Be part of a transformative journey in the wealth management sector. Work in a collaborative and supportive environment where your expertise will shine. Enjoy a hybrid working model that promotes work-life balance. Competitive salary with the opportunity for contract extension. If you're ready to take on a challenging yet rewarding role that will shape the future of pensions, we want to hear from you! Bring your energy and enthusiasm, and let's achieve great things together. How to Apply: Ready to make your mark? Submit your CV and a brief cover letter outlining your relevant experience today! Join us on this exciting journey and be part of something extraordinary. Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified individuals. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Compass Group UK
Newcastle Upon Tyne, Tyne And Wear
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Some key responsibilities will include: Ensure takings, transfers, stock count, deliveries and orders are completed daily. Monitor till discrepancies and put actions into place to rectify issues. Provide hands-on support at busy times of the day. Ensure correct labelling of products and that allergen processes are followed. Ensure daily cleaning schedules are maintained for front and back of house, and that all areas are safe and presentable. Liaise with the kitchen team to ensure correct food production levels. Check all equipment is in safe and working order, following process to report any issues or requirements. Carry out stock takes as required. Ensure all staff on shift are adhering to the correct uniform policy and standards. Coach and motivate teams to take pride in the service they are providing. Identify on-going training needs to strive for continuous improvement. Lead by example in creating a can-do positive working environment. Promote a culture of health and safety and ensure all staff are working in a safe way. Support the unit manager to achieve the commercials for the unit. Our ideal supervisor will be: Customer service focused. Model company values of honesty, respect and fairness. Passionate about delivering superior food and service. Support all colleagues and win through teamwork. Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties and other units. All company / client policies and procedures to be adhered to at all times. To complete all relevant training sessions, within set timeframes. Essential Previous experience in a Supervisory role, managing a front line team. Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude. Microsoft proficient - use of Outlook, Teams and Excel. Desirable Previous experience in a supervisory role in retail, catering or hospitality setting. Exposure to retail vending. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 31, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Free onsite swimming pool access Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Some key responsibilities will include: Ensure takings, transfers, stock count, deliveries and orders are completed daily. Monitor till discrepancies and put actions into place to rectify issues. Provide hands-on support at busy times of the day. Ensure correct labelling of products and that allergen processes are followed. Ensure daily cleaning schedules are maintained for front and back of house, and that all areas are safe and presentable. Liaise with the kitchen team to ensure correct food production levels. Check all equipment is in safe and working order, following process to report any issues or requirements. Carry out stock takes as required. Ensure all staff on shift are adhering to the correct uniform policy and standards. Coach and motivate teams to take pride in the service they are providing. Identify on-going training needs to strive for continuous improvement. Lead by example in creating a can-do positive working environment. Promote a culture of health and safety and ensure all staff are working in a safe way. Support the unit manager to achieve the commercials for the unit. Our ideal supervisor will be: Customer service focused. Model company values of honesty, respect and fairness. Passionate about delivering superior food and service. Support all colleagues and win through teamwork. Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties and other units. All company / client policies and procedures to be adhered to at all times. To complete all relevant training sessions, within set timeframes. Essential Previous experience in a Supervisory role, managing a front line team. Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude. Microsoft proficient - use of Outlook, Teams and Excel. Desirable Previous experience in a supervisory role in retail, catering or hospitality setting. Exposure to retail vending. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/SU & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Title: Senior Block Manager Location: Barnt Green, Birmingham Salary: £40,000 - £45,000 + commission Experience Required: Minimum 2 years' relevant experience Job Type: Full-time, Permanent Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organizational skills, a customer-focused approach, and the ability to manage multiple priorities effectively. Responsibilities: Manage a portfolio of residential blocks, ensuring high standards of service delivery Conduct regular property inspections and ensure compliance with health & safety regulations Oversee maintenance and repairs, ensuring issues are resolved promptly Build and maintain strong relationships with leaseholders, tenants, and contractors Prepare and manage service charge budgets and oversee financial performance Handle Section 20 consultations and leasehold-related matters Liaise with accountants on year-end accounts and financial reporting Chair AGMs and client meetings Ensure timely renewal of insurance policies and management agreements The Ideal Candidate: Minimum 2 years' experience in block management (essential) Strong administrative skills with excellent attention to detail Proven ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal skills Good knowledge of building maintenance and construction Understanding of property legislation, including fire and safety regulations Proactive, solution-focused, and committed to delivering excellent customer service Professional qualification preferred (e.g. Associate Member of The Property Institute or similar) Benefits Company pension On-site parking Working Hours: Monday - Friday, 9:00am - 5:30pm, plus 1 in 3 Saturdays
Mar 31, 2026
Full time
Job Title: Senior Block Manager Location: Barnt Green, Birmingham Salary: £40,000 - £45,000 + commission Experience Required: Minimum 2 years' relevant experience Job Type: Full-time, Permanent Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organizational skills, a customer-focused approach, and the ability to manage multiple priorities effectively. Responsibilities: Manage a portfolio of residential blocks, ensuring high standards of service delivery Conduct regular property inspections and ensure compliance with health & safety regulations Oversee maintenance and repairs, ensuring issues are resolved promptly Build and maintain strong relationships with leaseholders, tenants, and contractors Prepare and manage service charge budgets and oversee financial performance Handle Section 20 consultations and leasehold-related matters Liaise with accountants on year-end accounts and financial reporting Chair AGMs and client meetings Ensure timely renewal of insurance policies and management agreements The Ideal Candidate: Minimum 2 years' experience in block management (essential) Strong administrative skills with excellent attention to detail Proven ability to manage multiple tasks and priorities effectively Excellent communication and interpersonal skills Good knowledge of building maintenance and construction Understanding of property legislation, including fire and safety regulations Proactive, solution-focused, and committed to delivering excellent customer service Professional qualification preferred (e.g. Associate Member of The Property Institute or similar) Benefits Company pension On-site parking Working Hours: Monday - Friday, 9:00am - 5:30pm, plus 1 in 3 Saturdays
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Manager is responsible for site performance during their shift - end-to-end, UTR and OTR. They oversee all UTR and OTR activity during the day shift. Time will be spent across UTR and OTR activities, from set-off, to managing DSPs and overseeing the on-site HIVED Driver team, managing drivers and monitoring & managing routes. They will also oversee any daytime UTR activities. They will lead coordinators, maintain safety and standards, manage real-time escalations, and ensure the depot runs optimally from first set-off activity through to area readiness completion. Accountabilities Accountable for all on-road activities, including driver capacity, driver compliance, overall site performance (SLA, Delivery Success) Accountable for all in-depot day-to-day and planning activities, including people (labour pool, engagement, leadership succession planning), safety (auditing and near miss/incident reporting), and quality (SLA, set-off/on-time dispatch). Responsibilities Lead shift during rotation - managing Coordinators - to deliver exceptional OTR & UTR day-time performance Receive handover from Night Manager, deliver handover. Be GM's primary support & deliver strong handovers - bridge any metrics DBR/WBR wise (such as people, safety, quality, cost) Lead & inspire, & develop and performance manage, the team on shift rotation OTR: DSP management - DSP Capacity, Account management relationships, and performance management HIVED Driver Capacity and pool management (Plan vs Actual) HIVED Driver performance management - incl. attendance/punctuality, reliability (block uptake, no-shows, late starts) Oversees management of driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Legal compliance (hours on road, breaks, safety checks) UTR: Managing day activities, e.g. sortation as relevant, preparation for sortation Succession planning for week ahead + 6-week glance for their side of the week, & peaks Drives continuous improvement initiatives & develops standards and operating procedures Maintain safety, standards, and productivity discipline Liaise with Fleet procurement to plan vehicle utilisation and capacity. Own monthly SAT (standard audit tracker) and the consequent actions Requirements 4-6 years' experience leading fast-paced OTR / dispatch / last-mile operations. Strong command of driver operations, route execution, and dispatch accuracy. Hands-on shift leadership with ability to manage 30-100+ staff via supervisors. Ability to lead and coach team. High urgency, strong communication, strong escalation habits. Comfortable solving real-time operational pressure during peak windows. Excellent cross-functional stakeholder management skills. How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Mar 31, 2026
Full time
About HIVED At HIVED, we're steamrolling forward as one of Europe's fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We're passionate about driving innovation and redefining the future of delivery. Role Overview The Ops Manager is responsible for site performance during their shift - end-to-end, UTR and OTR. They oversee all UTR and OTR activity during the day shift. Time will be spent across UTR and OTR activities, from set-off, to managing DSPs and overseeing the on-site HIVED Driver team, managing drivers and monitoring & managing routes. They will also oversee any daytime UTR activities. They will lead coordinators, maintain safety and standards, manage real-time escalations, and ensure the depot runs optimally from first set-off activity through to area readiness completion. Accountabilities Accountable for all on-road activities, including driver capacity, driver compliance, overall site performance (SLA, Delivery Success) Accountable for all in-depot day-to-day and planning activities, including people (labour pool, engagement, leadership succession planning), safety (auditing and near miss/incident reporting), and quality (SLA, set-off/on-time dispatch). Responsibilities Lead shift during rotation - managing Coordinators - to deliver exceptional OTR & UTR day-time performance Receive handover from Night Manager, deliver handover. Be GM's primary support & deliver strong handovers - bridge any metrics DBR/WBR wise (such as people, safety, quality, cost) Lead & inspire, & develop and performance manage, the team on shift rotation OTR: DSP management - DSP Capacity, Account management relationships, and performance management HIVED Driver Capacity and pool management (Plan vs Actual) HIVED Driver performance management - incl. attendance/punctuality, reliability (block uptake, no-shows, late starts) Oversees management of driver issues for escalations and approvals, (eg. missed payments, reassignments, abandonments) Legal compliance (hours on road, breaks, safety checks) UTR: Managing day activities, e.g. sortation as relevant, preparation for sortation Succession planning for week ahead + 6-week glance for their side of the week, & peaks Drives continuous improvement initiatives & develops standards and operating procedures Maintain safety, standards, and productivity discipline Liaise with Fleet procurement to plan vehicle utilisation and capacity. Own monthly SAT (standard audit tracker) and the consequent actions Requirements 4-6 years' experience leading fast-paced OTR / dispatch / last-mile operations. Strong command of driver operations, route execution, and dispatch accuracy. Hands-on shift leadership with ability to manage 30-100+ staff via supervisors. Ability to lead and coach team. High urgency, strong communication, strong escalation habits. Comfortable solving real-time operational pressure during peak windows. Excellent cross-functional stakeholder management skills. How we reward our team Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays 1 Birthday Day Off + 2 Tenure-Based Additional Days Off Subsidised Private Medical Insurance including dental, vision & mental health therapy Bi-annual performance reviews and tailored development plans Annual compensation review Team lunch provided once a week Quarterly team socials and annual sports day (HIVED Olympics) Enhanced maternity/paternity/adoption policy as day 1 right Community volunteer days Cycle to work scheme Dog friendly office and depots MacBook Air or Windows Laptop (depending on your preference) Want to learn more? Meet the team in 60 seconds: Behind the scenes with HIVED HIVED is B Corporation certified We are named as UK StartUp of the Year 2024 Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network Check the Impact Report 2024 Keep up with HIVED here
Site Manager York 6 month duration £270/Day We are currently seeking an experienced and driven Freelance Site Manager to oversee the critical early phases of a new build residential project in york. In this role, you will be solely responsible for driving the groundworks and substructure packages, ensuring they are delivered safely, on time, and to the highest quality standards before handing over for the superstructure phase. Key Responsibilities: Manage and coordinate all on-site groundworks and substructure activities (including excavations, foundations, drainage, and blockwork up to DPC). Oversee subcontractors, ensuring adherence to the project program and design specifications. Enforce strict Health & Safety standards and conduct regular site inductions and toolbox talks. Manage QA/QC processes and maintain accurate site records and diaries. What We Are Looking For: Proven track record managing groundworks and substructures on new build residential projects. Valid SMSTS , CSCS (Black or Gold), and First Aid at Work certificates. Strong leadership skills with the ability to drive subcontractors and solve problems proactively. Excellent communication skills and attention to detail. Apply or call Joe Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 31, 2026
Contractor
Site Manager York 6 month duration £270/Day We are currently seeking an experienced and driven Freelance Site Manager to oversee the critical early phases of a new build residential project in york. In this role, you will be solely responsible for driving the groundworks and substructure packages, ensuring they are delivered safely, on time, and to the highest quality standards before handing over for the superstructure phase. Key Responsibilities: Manage and coordinate all on-site groundworks and substructure activities (including excavations, foundations, drainage, and blockwork up to DPC). Oversee subcontractors, ensuring adherence to the project program and design specifications. Enforce strict Health & Safety standards and conduct regular site inductions and toolbox talks. Manage QA/QC processes and maintain accurate site records and diaries. What We Are Looking For: Proven track record managing groundworks and substructures on new build residential projects. Valid SMSTS , CSCS (Black or Gold), and First Aid at Work certificates. Strong leadership skills with the ability to drive subcontractors and solve problems proactively. Excellent communication skills and attention to detail. Apply or call Joe Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands . This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites. The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents' management companies. The Role Monitor managing agent performance across multiple residential developments Attend site visits, quarterly reviews and annual performance audits Oversee block handovers to managing agents Review service charge budgets and accounts Monitor statutory compliance, health & safety inspections and action plans Track financial performance of service charge funds and capital works Manage customer consent applications Attend internal meetings with build, sales, and customer service teams Produce estate management reports for senior leadership Support delivery of sustainability and long-term asset management initiatives Experience Required Experience in leasehold / block / residential property management Experience working for a managing agent or client-side developer ATPI / MTPI (essential) Strong knowledge of landlord & tenant legislation Understanding of RICS / IRPM / industry codes of practice Experience with large or complex residential developments preferred Heat network / district heating experience desirable Strong customer focus Package £50,000 - £55,000 25+ days holiday (increasing with service) Private medical insurance Pension scheme Life assurance Lifestyle benefits platform Hybrid working Long-term career progression
Mar 31, 2026
Full time
A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands . This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites. The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents' management companies. The Role Monitor managing agent performance across multiple residential developments Attend site visits, quarterly reviews and annual performance audits Oversee block handovers to managing agents Review service charge budgets and accounts Monitor statutory compliance, health & safety inspections and action plans Track financial performance of service charge funds and capital works Manage customer consent applications Attend internal meetings with build, sales, and customer service teams Produce estate management reports for senior leadership Support delivery of sustainability and long-term asset management initiatives Experience Required Experience in leasehold / block / residential property management Experience working for a managing agent or client-side developer ATPI / MTPI (essential) Strong knowledge of landlord & tenant legislation Understanding of RICS / IRPM / industry codes of practice Experience with large or complex residential developments preferred Heat network / district heating experience desirable Strong customer focus Package £50,000 - £55,000 25+ days holiday (increasing with service) Private medical insurance Pension scheme Life assurance Lifestyle benefits platform Hybrid working Long-term career progression
Estates Manager Application Deadline: 31 May 2026 Department: Estates Employment Type: Permanent Location: Birmingham, West Midlands Description St Joseph is Berkeley's newest brand, created to bring our passion for quality, place making and building communities to Birmingham and the West Midlands. In this role, you will provide value to the business and insight on sustainability issues for St Joseph division, with a focus on ensuring the division meets Berkeley Group Sustainability Strategy and Standards. Key to this role is the ability to liaise with different teams across the business including Construction, Technical and Land and Planning teams. This will include setting out approaches to meet the divisional and group targets; helping to deliver work streams; and monitoring, reporting and communicating local performance. Due to the multi-phase nature of St Joseph divisional projects means that there will be opportunity to get involved in strategic sustainability initiatives and delivery of sustainability related targets under Our Vision 2030 as well as overseeing the day to day environmental issues. The role To assist in the management of the residential freeholds and associated assets of Berkeley Homes (St Joseph) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company's business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects. Duties include: Assisting in the ongoing monitoring of managing agent performance through: Site Visits Quarterly presentations Annual managing agent performance audits Production of Estate Management information for reporting to the Head of Estate Management. Managing block handovers to the managing agent and assisting with the collation of hand over information. Monitoring statutory inspections and ensuring these are completed, updated and recorded. Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded. Monitoring financial 'health' of service charge funds including reviewing arrears and capital expenditure projects. Reviewing service charge accounts and budgets prior to approval. Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner. Sales/ Build/ Estate Management/ Customer Service team meetings. All other duties as required by the Head of Estate Management. Experience required Experience working in Leasehold Property Management. Ideally AIRPM (minimum) qualified. Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation. Excellent understanding of the RICS Code of Practice and industry guidelines. Customer focused. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Mar 30, 2026
Full time
Estates Manager Application Deadline: 31 May 2026 Department: Estates Employment Type: Permanent Location: Birmingham, West Midlands Description St Joseph is Berkeley's newest brand, created to bring our passion for quality, place making and building communities to Birmingham and the West Midlands. In this role, you will provide value to the business and insight on sustainability issues for St Joseph division, with a focus on ensuring the division meets Berkeley Group Sustainability Strategy and Standards. Key to this role is the ability to liaise with different teams across the business including Construction, Technical and Land and Planning teams. This will include setting out approaches to meet the divisional and group targets; helping to deliver work streams; and monitoring, reporting and communicating local performance. Due to the multi-phase nature of St Joseph divisional projects means that there will be opportunity to get involved in strategic sustainability initiatives and delivery of sustainability related targets under Our Vision 2030 as well as overseeing the day to day environmental issues. The role To assist in the management of the residential freeholds and associated assets of Berkeley Homes (St Joseph) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company's business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects. Duties include: Assisting in the ongoing monitoring of managing agent performance through: Site Visits Quarterly presentations Annual managing agent performance audits Production of Estate Management information for reporting to the Head of Estate Management. Managing block handovers to the managing agent and assisting with the collation of hand over information. Monitoring statutory inspections and ensuring these are completed, updated and recorded. Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded. Monitoring financial 'health' of service charge funds including reviewing arrears and capital expenditure projects. Reviewing service charge accounts and budgets prior to approval. Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner. Sales/ Build/ Estate Management/ Customer Service team meetings. All other duties as required by the Head of Estate Management. Experience required Experience working in Leasehold Property Management. Ideally AIRPM (minimum) qualified. Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation. Excellent understanding of the RICS Code of Practice and industry guidelines. Customer focused. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Site Manager UMBRELLA PAYMENT ONLY Location: Lutterworth, Leicestershire Contract Type: Freelance (6 weeks) Industry: Energy Training Centre Construction Summary We are seeking a skilled Freelance Site Manager to oversee the internal refurbishment and new build works across three blocks at an energy training centre in Lutterworth, Leicestershire click apply for full job details
Mar 30, 2026
Contractor
Site Manager UMBRELLA PAYMENT ONLY Location: Lutterworth, Leicestershire Contract Type: Freelance (6 weeks) Industry: Energy Training Centre Construction Summary We are seeking a skilled Freelance Site Manager to oversee the internal refurbishment and new build works across three blocks at an energy training centre in Lutterworth, Leicestershire click apply for full job details
Engineering Manager - Product R&D Technology In short Are you an experienced technical leader passionate about building scalable internal platforms, service-oriented architectures, and fostering high-performing engineering teams? This role requires a unique balance of people leadership, technical direction, and deep stakeholder partnership to architect and amplify the core internal platforms that enable our teams to design and deliver the next generation of revolutionary products. Your mission Immediate Focus (First 3 Months) Build strong relationships with the broader Engineering Team, Product Manager, and key cross functional stakeholders. Onboard onto current projects, diving deeply into the technical landscape of our existing ecosystem to understand scope, dependencies, and delivery timelines. Be an active member of our future strategic vision by asking critical questions to understand the complexities of the space and rallying the team behind it. Strategic Leadership (After 6 Months) Lead the engineering strategy and delivery of both existing and new platforms, ensuring our systems can scale seamlessly to support complex, end to end product development workflows. Align our software architecture to the product vision, shaping technical direction and suggesting viable, scalable alternatives when ideas are technically costly or difficult. Continue the culture of technical excellence. Advocate for high level engineering standards, important technical projects, observability, performance improvements and more. Partner with the Product Manager to create detailed work items such as tickets/EPICs. Set realistic timelines, proactively flag risks, and ensure predictable, high quality delivery of the team's roadmap. Talent Management: Outline career growth for all team members, showcase achievements from high performers, and provide timely support for underperforming members. Your responsibilities Drive the team's roadmap execution, ensuring the work directly fulfills the requirements by closely collaborating with the Product Manager around projects, progress, blockers, and risks. Coach, mentor, and manage a diverse engineering team, providing continuous feedback for high performance and growth. Protect the team from unnecessary distractions, allowing engineers to focus on high impact, transformational platform work. Guide the team in making the right technical decisions, balancing short term delivery of new features with the long term health and scalability of the platform - all while converging into our technical and architectural north star. Your story 3+ years of experience leading, coaching, and managing engineering teams. Strong background in software development (event driven systems, microservices and client facing applications) to effectively guide technical strategy. Exceptional communicator, adept at providing constructive feedback and translating complex technical strategies to non technical stakeholders and users. Ability to see the long term platform landscape, adept at untangling complex workflows, and capable of balancing strategic zero to one initiatives with the tactical maintenance of existing systems. Committed to fostering a safe, collaborative environment where engineers own projects and embrace continuous learning. Bonus Points If You Have: Hands on experience with TypeScript/Node.js, Flutter, Kafka, and GraphQL in a high volume production environment. A proven track record of scaling complex, internal facing collaboration or support platforms. Experience in the craft of R&D, manufacturing, or fast moving consumer goods (FMCG) technology environment. Meet the team Join our Product R&D Technology team and lead a diverse group of Engineers across different technological stacks and experience levels. Within this role, you will leave one of our core teams that power the digital backbone of our product creation process. Therefore, you will be instrumental in accelerating and building forward how our entire end to end product creation process works by guiding the team's execution and technical strategy. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team oriented atmosphere, with access to personal self care for both physical and mental well being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Mar 30, 2026
Full time
Engineering Manager - Product R&D Technology In short Are you an experienced technical leader passionate about building scalable internal platforms, service-oriented architectures, and fostering high-performing engineering teams? This role requires a unique balance of people leadership, technical direction, and deep stakeholder partnership to architect and amplify the core internal platforms that enable our teams to design and deliver the next generation of revolutionary products. Your mission Immediate Focus (First 3 Months) Build strong relationships with the broader Engineering Team, Product Manager, and key cross functional stakeholders. Onboard onto current projects, diving deeply into the technical landscape of our existing ecosystem to understand scope, dependencies, and delivery timelines. Be an active member of our future strategic vision by asking critical questions to understand the complexities of the space and rallying the team behind it. Strategic Leadership (After 6 Months) Lead the engineering strategy and delivery of both existing and new platforms, ensuring our systems can scale seamlessly to support complex, end to end product development workflows. Align our software architecture to the product vision, shaping technical direction and suggesting viable, scalable alternatives when ideas are technically costly or difficult. Continue the culture of technical excellence. Advocate for high level engineering standards, important technical projects, observability, performance improvements and more. Partner with the Product Manager to create detailed work items such as tickets/EPICs. Set realistic timelines, proactively flag risks, and ensure predictable, high quality delivery of the team's roadmap. Talent Management: Outline career growth for all team members, showcase achievements from high performers, and provide timely support for underperforming members. Your responsibilities Drive the team's roadmap execution, ensuring the work directly fulfills the requirements by closely collaborating with the Product Manager around projects, progress, blockers, and risks. Coach, mentor, and manage a diverse engineering team, providing continuous feedback for high performance and growth. Protect the team from unnecessary distractions, allowing engineers to focus on high impact, transformational platform work. Guide the team in making the right technical decisions, balancing short term delivery of new features with the long term health and scalability of the platform - all while converging into our technical and architectural north star. Your story 3+ years of experience leading, coaching, and managing engineering teams. Strong background in software development (event driven systems, microservices and client facing applications) to effectively guide technical strategy. Exceptional communicator, adept at providing constructive feedback and translating complex technical strategies to non technical stakeholders and users. Ability to see the long term platform landscape, adept at untangling complex workflows, and capable of balancing strategic zero to one initiatives with the tactical maintenance of existing systems. Committed to fostering a safe, collaborative environment where engineers own projects and embrace continuous learning. Bonus Points If You Have: Hands on experience with TypeScript/Node.js, Flutter, Kafka, and GraphQL in a high volume production environment. A proven track record of scaling complex, internal facing collaboration or support platforms. Experience in the craft of R&D, manufacturing, or fast moving consumer goods (FMCG) technology environment. Meet the team Join our Product R&D Technology team and lead a diverse group of Engineers across different technological stacks and experience levels. Within this role, you will leave one of our core teams that power the digital backbone of our product creation process. Therefore, you will be instrumental in accelerating and building forward how our entire end to end product creation process works by guiding the team's execution and technical strategy. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team oriented atmosphere, with access to personal self care for both physical and mental well being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Next Chapter Talent is proud to be representing a respected, independent London-based property management firm in the search for a Senior Block Manager . Our client has built a reputation for delivering considered, transparent and consistently high-quality block management across London and the Home Counties. Their portfolio includes a number of complex, high-rise and multi-occupancy developments, and their approach is deliberately relationship-led rather than volume-driven. They are now seeking a Senior Block Manager who brings both technical depth and professional maturity - someone who takes ownership, communicates with authority and operates with quiet confidence. The Role You will take full ownership of a circa 700-unit residential portfolio, with buildings clustered locally to enable effective, hands-on management and presence. The portfolio includes high-rise and complex developments, requiring a strategic, organised and forward-thinking approach. This is a senior position requiring someone comfortable operating at both operational and advisory level - balancing day-to-day delivery with long-term planning, client partnership and commercial oversight. You will be trusted to lead, not just manage. Key Responsibilities Portfolio & Asset Management Full operational responsibility for a locally clustered portfolio of circa 700 units, including high-rise developments Carrying out detailed site inspections with structured, professional reporting Overseeing both reactive maintenance and planned preventative works programmes Taking a strategic view of asset performance, identifying risks, opportunities and long-term improvements Driving consistently high service delivery standards across all buildings Major Works & Section 20 Leading on major works projects from inception through to completion Managing the full Section 20 consultation process, including notices, tendering and contractor engagement Advising clients with a forward-thinking, commercially aware approach to project planning and delivery Coordinating with surveyors, contractors and legal advisors where required Compliance & Building Safety Ensuring full compliance with all relevant legislation, including fire safety and high-rise building regulations Maintaining robust, audit-ready health & safety records Overseeing risk assessments, inspections and remedial actions Managing insurance placements and claims with diligence Financial & Commercial Management Preparing and managing service charge budgets across complex schemes Monitoring expenditure, forecasting and clearly explaining variances Reviewing and approving contractor invoices with strong commercial awareness Supporting reserve fund planning with a long-term, strategic mindset Client & Stakeholder Leadership Acting as the primary point of contact for resident directors, freeholders and leaseholders Leading AGMs, board meetings and client reviews with confidence and clarity Building strong, long-term relationships through transparency, consistency and trust Managing expectations with professionalism and sound judgement, even in challenging situations Leasehold & Legal Matters Interpreting complex lease provisions with confidence Serving statutory notices, including those relating to Section 20 and other leasehold requirements Liaising with legal professionals on disputes, breaches and tribunal matters where necessary About You Proven experience operating at Senior Block Manager level within UK residential property management Experience managing large, complex or high-rise portfolios, ideally of a similar scale Strong track record of delivering Section 20 major works projects Excellent financial and service charge management capability Sound understanding of leasehold legislation and compliance frameworks A forward-thinking and strategic mindset, with the ability to plan beyond the immediate Exceptional relationship management and stakeholder engagement skills A clear, composed and highly professional communication style Commercially aware, detail-focused and solutions-driven Professional qualifications minimum of ATPI, ideally MTPI are essential You will be someone who takes pride in doing things properly - structured, organised and accountable - with the confidence to operate autonomously and the judgement to advise at a senior level. The Opportunity This is not a high-volume, transactional environment. It is measured, well-organised and quality-led - suited to a property professional who values clarity, consistency and long-term relationships over noise and short-term delivery. If you are a strategic, relationship-focused Senior Block Manager looking to take ownership of a well-structured, locally managed portfolio with exposure to complex assets, we would welcome a confidential conversation. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional property professionals across the UK.
Mar 30, 2026
Full time
Next Chapter Talent is proud to be representing a respected, independent London-based property management firm in the search for a Senior Block Manager . Our client has built a reputation for delivering considered, transparent and consistently high-quality block management across London and the Home Counties. Their portfolio includes a number of complex, high-rise and multi-occupancy developments, and their approach is deliberately relationship-led rather than volume-driven. They are now seeking a Senior Block Manager who brings both technical depth and professional maturity - someone who takes ownership, communicates with authority and operates with quiet confidence. The Role You will take full ownership of a circa 700-unit residential portfolio, with buildings clustered locally to enable effective, hands-on management and presence. The portfolio includes high-rise and complex developments, requiring a strategic, organised and forward-thinking approach. This is a senior position requiring someone comfortable operating at both operational and advisory level - balancing day-to-day delivery with long-term planning, client partnership and commercial oversight. You will be trusted to lead, not just manage. Key Responsibilities Portfolio & Asset Management Full operational responsibility for a locally clustered portfolio of circa 700 units, including high-rise developments Carrying out detailed site inspections with structured, professional reporting Overseeing both reactive maintenance and planned preventative works programmes Taking a strategic view of asset performance, identifying risks, opportunities and long-term improvements Driving consistently high service delivery standards across all buildings Major Works & Section 20 Leading on major works projects from inception through to completion Managing the full Section 20 consultation process, including notices, tendering and contractor engagement Advising clients with a forward-thinking, commercially aware approach to project planning and delivery Coordinating with surveyors, contractors and legal advisors where required Compliance & Building Safety Ensuring full compliance with all relevant legislation, including fire safety and high-rise building regulations Maintaining robust, audit-ready health & safety records Overseeing risk assessments, inspections and remedial actions Managing insurance placements and claims with diligence Financial & Commercial Management Preparing and managing service charge budgets across complex schemes Monitoring expenditure, forecasting and clearly explaining variances Reviewing and approving contractor invoices with strong commercial awareness Supporting reserve fund planning with a long-term, strategic mindset Client & Stakeholder Leadership Acting as the primary point of contact for resident directors, freeholders and leaseholders Leading AGMs, board meetings and client reviews with confidence and clarity Building strong, long-term relationships through transparency, consistency and trust Managing expectations with professionalism and sound judgement, even in challenging situations Leasehold & Legal Matters Interpreting complex lease provisions with confidence Serving statutory notices, including those relating to Section 20 and other leasehold requirements Liaising with legal professionals on disputes, breaches and tribunal matters where necessary About You Proven experience operating at Senior Block Manager level within UK residential property management Experience managing large, complex or high-rise portfolios, ideally of a similar scale Strong track record of delivering Section 20 major works projects Excellent financial and service charge management capability Sound understanding of leasehold legislation and compliance frameworks A forward-thinking and strategic mindset, with the ability to plan beyond the immediate Exceptional relationship management and stakeholder engagement skills A clear, composed and highly professional communication style Commercially aware, detail-focused and solutions-driven Professional qualifications minimum of ATPI, ideally MTPI are essential You will be someone who takes pride in doing things properly - structured, organised and accountable - with the confidence to operate autonomously and the judgement to advise at a senior level. The Opportunity This is not a high-volume, transactional environment. It is measured, well-organised and quality-led - suited to a property professional who values clarity, consistency and long-term relationships over noise and short-term delivery. If you are a strategic, relationship-focused Senior Block Manager looking to take ownership of a well-structured, locally managed portfolio with exposure to complex assets, we would welcome a confidential conversation. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional property professionals across the UK.
Nominate Recruitment Ltd
Carrickfergus, County Antrim
Property Manager - Carrickfergus Location: Carrickfergus Salary: £30,000 - £35,000 per annum Hours: 8.00am - 4.00pm (flexibility required for AGM meetings) Nominate Recruitment is delighted to be partnering with a locally owned Property Management Business specialising in the block management of residential developments, to recruit an experienced Property Manager . They pride themselves on delivering exceptional service through free on-site consultations, expert advice, and a hands-on, proactive approach. Due to continued growth, this is an excellent opportunity to join a supportive and forward-thinking team. The Role Reporting to the Director, the Property Manager will take responsibility for managing a portfolio of residential developments, ensuring the highest standards of service, compliance, and client satisfaction. This is a varied and dynamic role involving regular site visits, stakeholder liaison, and coordination of maintenance and repair works. Key Responsibilities • Manage a portfolio of residential developments in line with company and legislative requirements • Act as the main point of contact for leaseholders, residents, and contractors • Conduct regular site inspections to ensure properties are well maintained • Oversee repairs, maintenance, and service contracts, ensuring quality and timely delivery • Prepare and manage annual service charge budgets, monitoring expenditure • Organise and attend residents' meetings and AGMs, including minute taking • Ensure compliance with health & safety legislation and best practice • Maintain accurate records, documentation, and reports Essential Criteria • Proven experience in block management or residential property management • Full clean driving licence and access to a car • Strong communication and interpersonal skills • Excellent organisational skills with the ability to manage multiple priorities • Proactive and solutions-focused approach
Mar 30, 2026
Full time
Property Manager - Carrickfergus Location: Carrickfergus Salary: £30,000 - £35,000 per annum Hours: 8.00am - 4.00pm (flexibility required for AGM meetings) Nominate Recruitment is delighted to be partnering with a locally owned Property Management Business specialising in the block management of residential developments, to recruit an experienced Property Manager . They pride themselves on delivering exceptional service through free on-site consultations, expert advice, and a hands-on, proactive approach. Due to continued growth, this is an excellent opportunity to join a supportive and forward-thinking team. The Role Reporting to the Director, the Property Manager will take responsibility for managing a portfolio of residential developments, ensuring the highest standards of service, compliance, and client satisfaction. This is a varied and dynamic role involving regular site visits, stakeholder liaison, and coordination of maintenance and repair works. Key Responsibilities • Manage a portfolio of residential developments in line with company and legislative requirements • Act as the main point of contact for leaseholders, residents, and contractors • Conduct regular site inspections to ensure properties are well maintained • Oversee repairs, maintenance, and service contracts, ensuring quality and timely delivery • Prepare and manage annual service charge budgets, monitoring expenditure • Organise and attend residents' meetings and AGMs, including minute taking • Ensure compliance with health & safety legislation and best practice • Maintain accurate records, documentation, and reports Essential Criteria • Proven experience in block management or residential property management • Full clean driving licence and access to a car • Strong communication and interpersonal skills • Excellent organisational skills with the ability to manage multiple priorities • Proactive and solutions-focused approach
Challenger Motor Freight Inc
Cambridge, Cambridgeshire
Challenger Motor Freight is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day operational needs. You will be actively involved in managing your loads from origin to destination, providing timely updates to your clients and keeping everyone aligned on expectations. Communicating with internal and external stake holders will allow you to understand and anticipate your customer's needs exceeding their service expectations. Your commitment to providing superior customer service will be the key to growing your portfolio! We're looking for the very best to join our talented team. Hours of Work: Monday to Friday, 9:00am-5:00pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: $55,000, plus commissions or incentives Work Location & Environment: 300 Maple Grove Rd, Cambridge ON Office based role with standard equipment Key Accountabilities: Customer Service and tenacity are key to your success Build strong relations within the sales team and with other internal clients Maintain positivity in the face of adversity, pushing through roadblocks with determination and integrity Work with key team members on building and executing operational strategies Book pick-up and delivery appointments and input the load details into our Transport Management Software Retrieving timely location and status updates from partner carriers Communicating location and status updates to your portfolio of customers Identify areas for opportunity and to maximize efficiencies Always remain focused on providing best-in class service as a means to better service and growth potential Continually look for opportunities to learn, always challenging the status quo Follow all company policies, ethics and company procedures Qualifications We're looking for someone who brings: Education & Experience: Post secondary education is highly desirable in Transportation/Logistics or a college degree in a related field Minimum of 1 to 3 years' experience in a Logistics Account Manager role Skills & Attributes: You have an unbelievable work ethic - better than anyone you know - with the drive and resiliency to win. Your unwavering resolve allows you to thrive in a fast paced, high energy and time sensitive environment. Most importantly you will always Go the Distance to make it happen for our customers. A desire to win Unwavering resolve that allows you to thrive in a fast paced, high energy and time sensitive environment Strong communicator, positive attitude with great people skills Great organizational skills and attention to detail Knowledge of Microsoft Office (ability to leverage Excel, Word, Outlook etc) Experience with using transportation management systems Industry Expertise (Transportation industry knowledge such as rates, domestic and international market, including key terminology and general knowledge of primary customer industries) Geographical Expertise (Continental US and Canada) Understanding of mileage as it relates to the passage of time, including transit time difference based on mode How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
Mar 30, 2026
Full time
Challenger Motor Freight is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at and we will work with you to meet your needs. Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers. Why you'll love working here: A workplace where you can learn, grow, and build your career A culture that encourages new ideas and continuous improvement Supportive leaders who provide guidance while giving you autonomy A team-focused environment A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications The Opportunity: This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You'll work in a supportive environment that values collaboration, problem-solving, and continuous learning. Role Summary: As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day operational needs. You will be actively involved in managing your loads from origin to destination, providing timely updates to your clients and keeping everyone aligned on expectations. Communicating with internal and external stake holders will allow you to understand and anticipate your customer's needs exceeding their service expectations. Your commitment to providing superior customer service will be the key to growing your portfolio! We're looking for the very best to join our talented team. Hours of Work: Monday to Friday, 9:00am-5:00pm Work Arrangement: On-site Position Type: Non-Union Employment Status: Permanent Compensation: $55,000, plus commissions or incentives Work Location & Environment: 300 Maple Grove Rd, Cambridge ON Office based role with standard equipment Key Accountabilities: Customer Service and tenacity are key to your success Build strong relations within the sales team and with other internal clients Maintain positivity in the face of adversity, pushing through roadblocks with determination and integrity Work with key team members on building and executing operational strategies Book pick-up and delivery appointments and input the load details into our Transport Management Software Retrieving timely location and status updates from partner carriers Communicating location and status updates to your portfolio of customers Identify areas for opportunity and to maximize efficiencies Always remain focused on providing best-in class service as a means to better service and growth potential Continually look for opportunities to learn, always challenging the status quo Follow all company policies, ethics and company procedures Qualifications We're looking for someone who brings: Education & Experience: Post secondary education is highly desirable in Transportation/Logistics or a college degree in a related field Minimum of 1 to 3 years' experience in a Logistics Account Manager role Skills & Attributes: You have an unbelievable work ethic - better than anyone you know - with the drive and resiliency to win. Your unwavering resolve allows you to thrive in a fast paced, high energy and time sensitive environment. Most importantly you will always Go the Distance to make it happen for our customers. A desire to win Unwavering resolve that allows you to thrive in a fast paced, high energy and time sensitive environment Strong communicator, positive attitude with great people skills Great organizational skills and attention to detail Knowledge of Microsoft Office (ability to leverage Excel, Word, Outlook etc) Experience with using transportation management systems Industry Expertise (Transportation industry knowledge such as rates, domestic and international market, including key terminology and general knowledge of primary customer industries) Geographical Expertise (Continental US and Canada) Understanding of mileage as it relates to the passage of time, including transit time difference based on mode How To Apply: If you're interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted. Disclaimer: We use some technology based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
This highly regarded London property agency has an exciting opportunity for a Block Manager to oversee a premium portfolio of some of the capital's most desirable locations. Block ManagerMaida Vale, London W9 Full time, permanent £36,000 per year + Bonuses 23 days paid holiday per year plus public holidays Please Note: Applicants must be authorised to work in the UK We are looking for an experienced Block Manager to join our client, a prestigious independent London property agency that has been trading since 1985. You will be responsible for managing a portfolio of residential blocks across Bayswater, Paddington, West Hampstead, Maida Vale, Marylebone, Mayfair, and St John's Wood , ensuring high standards of property management and client satisfaction. Key Responsibilities will include: Manage a portfolio of residential blocks, ensuring high standards of maintenance and client service Oversee contractors and coordinate repairs, maintenance, and major works projects Conduct regular property inspections and ensure compliance with Health & Safety regulations Prepare and manage service charge budgets, demands, and annual expenditure reports Handle Section 20 consultations and statutory requirements Liaise with leaseholders, freeholders, and directors, attending AGMs where required Ensure appropriate insurance is in place and manage compliance and legal obligations About You: The ideal candidate will be proactive and capable of managing workloads independently. You will have: Minimum 18 months' experience in Block Management Strong knowledge of Section 20 legal requirements Excellent communication and interpersonal skills Strong attention to detail and be highly organised Working Hours & Benefits Monday to Friday, 9:00am - 5:30pm 23 days annual leave + public holidays Competitive salary of £36,000 per year + performance bonuses If you are looking to build a career with a well-known name in the London property market while enhancing your existing property management expertise - Apply Now.How to apply for the Block Manager role: If you have the skills and experience required for this property management position based in London, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Please Note: Applicants must be authorised to work in the UK . No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience includes: Property Block Manager, Lettings Coordinator, Lettings Manager, Property Portfolio Coordinator, Lettings Manager (Blocks), Residential Block Manager, Property Management Jobs London, Block Property Manager, Block Manager.
Mar 30, 2026
Full time
This highly regarded London property agency has an exciting opportunity for a Block Manager to oversee a premium portfolio of some of the capital's most desirable locations. Block ManagerMaida Vale, London W9 Full time, permanent £36,000 per year + Bonuses 23 days paid holiday per year plus public holidays Please Note: Applicants must be authorised to work in the UK We are looking for an experienced Block Manager to join our client, a prestigious independent London property agency that has been trading since 1985. You will be responsible for managing a portfolio of residential blocks across Bayswater, Paddington, West Hampstead, Maida Vale, Marylebone, Mayfair, and St John's Wood , ensuring high standards of property management and client satisfaction. Key Responsibilities will include: Manage a portfolio of residential blocks, ensuring high standards of maintenance and client service Oversee contractors and coordinate repairs, maintenance, and major works projects Conduct regular property inspections and ensure compliance with Health & Safety regulations Prepare and manage service charge budgets, demands, and annual expenditure reports Handle Section 20 consultations and statutory requirements Liaise with leaseholders, freeholders, and directors, attending AGMs where required Ensure appropriate insurance is in place and manage compliance and legal obligations About You: The ideal candidate will be proactive and capable of managing workloads independently. You will have: Minimum 18 months' experience in Block Management Strong knowledge of Section 20 legal requirements Excellent communication and interpersonal skills Strong attention to detail and be highly organised Working Hours & Benefits Monday to Friday, 9:00am - 5:30pm 23 days annual leave + public holidays Competitive salary of £36,000 per year + performance bonuses If you are looking to build a career with a well-known name in the London property market while enhancing your existing property management expertise - Apply Now.How to apply for the Block Manager role: If you have the skills and experience required for this property management position based in London, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. Please Note: Applicants must be authorised to work in the UK . No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience includes: Property Block Manager, Lettings Coordinator, Lettings Manager, Property Portfolio Coordinator, Lettings Manager (Blocks), Residential Block Manager, Property Management Jobs London, Block Property Manager, Block Manager.
