6 jobs found

Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions

Regional Finance Manager - EMEA Fully Remote 3-Month Contract (Initial) £400-£600+ per day (Inside IR35 / Umbrella flexibility) Overview We're supporting a global organisation operating across 30+ countries with the search for an experienced Regional Finance Manager to lead their EMEA finance operations. This role sits within a high-performing, multinational environment that manages a significant multi-million-dollar budget and supports large-scale operational services across multiple regions. This opportunity is ideal for someone with global or EMEA finance leadership experience , strong FP&A expertise, and the ability to lead teams in a fast-paced, high-growth setting. The Role As the Regional Finance Manager, EMEA , you will lead a team of Financial Analysts and Billing Specialists responsible for budgeting, forecasting, invoicing, and financial governance across the region. You'll play a crucial role in ensuring financial accuracy, building scalable processes, and partnering with cross-functional teams to support both routine and project-based initiatives. You will also be a key contributor to strategic decision-making, leveraging complex financial and operational data to influence senior leadership and drive continuous improvement. Key Responsibilities Lead and develop a regional finance team, including Analysts and Billing Specialists. Manage the budgeting, forecasting, invoicing, and financial reporting processes. Drive the creation and delivery of annual budgets and quarterly cycles. Oversee accurate and timely invoice processing, audits, and financial controls. Analyse complex financial/operational data to support strategic decisions. Develop dashboards, reporting tools, and documentation to strengthen financial governance. Partner with global stakeholders to ensure alignment with cost models and SLAs. Lead and support special projects across the EMEA region. Maintain clear documentation for business continuity and process consistency. What You Need Bachelor's degree or equivalent experience. 5+ years of FP&A or similar finance experience within a complex, operational environment. 3-5 years of people management experience. Strong proficiency in Microsoft Office-particularly advanced Excel skills. High attention to detail and strong organisational skills. Ability to manage multiple priorities under pressure. Excellent communication skills, with the confidence to present to senior leaders. Analytical thinker with a continuous improvement mindset. Comfortable working in a fast-paced, multinational environment. Additional Requirements Ability to travel up to 20% , including international travel (valid passport required). Flexibility to work occasional evening/weekend hours during busy cycles (e.g., month-end, budget builds). Reliable means of communication and transport. Legal right to work in the country of residence. Fluency in English (written and verbal). Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Opportunity to join a global law firm with outstanding progression opportunities. Are you looking to advance your e-Billing career or break into a fully focussed e-billing role within a forward-thinking, international law firm? This role offers the chance to work with high-value clients, strengthen your expertise, and contribute to a talented finance operations team. The Opportunity A global law firm is seeking an E-Billing Analyst to support growing client demand. This position involves managing complex billing workflows, improving internal processes, and collaborating closely with teams across the business. It's a role where accuracy, initiative and stakeholder confidence are essential, and where your contribution will be truly valued. Key Responsibilities Coordinate regular reporting, including monthly billing summaries and internal updates. Resolve billing discrepancies, rejections and upload issues quickly and effectively. Take an active role in team projects, system enhancements and process reviews. Act as a point of escalation for more technical or complex queries. Support client-facing and internal stakeholders with clear and timely communication. Maintain billing platforms, ensuring information is up-to-date and compliant with requirements. Review outstanding balances with collections teams and help drive solutions. Participate in interviews and offer guidance to less experienced colleagues. Work to agreed deadlines, service levels and performance targets. Assist in onboarding and developing new team members through informal coaching and structured training. Carry out reconciliations while monitoring for system or data inconsistencies. About You You'll thrive in this position if you: Are experienced with e-Billing systems, file types and reconciliation tasks. Ideally have exposure to multi-currency or shared-service operations (helpful, not essential). What You'll Receive Wellness support as part of a global mental health initiative. Opportunities for formal training, qualifications and professional growth. A hybrid working model combining office collaboration and home flexibility. Social activities, clubs and community opportunities across the organisation. A competitive benefits package covering health and insurance needs. Pension contributions or savings plan options. Generous paid leave and additional wellbeing provisions. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

This top global law firm are looking for a Finance Systems Analyst to join their global Finance Systems team, supporting finance users across multiple regions. The team works closely with Technology and Finance stakeholders to support, enhance, and develop a portfolio of finance applications used internationally. This role plays a key part in delivering system improvements, upgrades, and integrations across core finance platforms. You will work in an agile environment, collaborating with IT, vendors, and business users to translate requirements into effective system solutions. Key Systems Supported Elite 3E Intapp Time Emburse Expense and Invoice OneStream (budgeting and GL reporting) Paperless Billing (Nth Degree) Edicom e-Invoicing eBillingHub BI and reporting solutions (Analysis Services, SSRS, vendor dashboards) Key Responsibilities Systems Analysis & Support Analyse finance systems to identify gaps, inefficiencies, and improvement opportunities Translate finance and business requirements into functional system specifications Provide day-to-day system support, troubleshooting, and root-cause analysis Ensure data integrity, accuracy, and consistency across systems System Upgrades & Enhancements Support system upgrades, patches, and new releases Coordinate and support testing activities (unit, integration, UAT) Assess the impact of changes on finance processes, controls, and reporting Work with IT teams and vendors to ensure smooth implementations Maintain system configurations and core setups in test environments Product & Change Delivery Assist with managing the finance systems product backlog and roadmap Develop user stories and define acceptance criteria Plan and support incremental releases into UAT and production Prepare documentation and support sign-off processes Process Improvement Identify opportunities to automate manual finance processes Recommend system-driven improvements to efficiency and controls Document system processes, configurations, and changes Support post-upgrade stabilisation and optimisation Stakeholder Engagement Act as a liaison between Finance, IT, and third-party vendors Collaborate with global teams and senior stakeholders Deliver training and guidance to finance users Communicate timelines, risks, and impacts clearly Skills & Experience Essential Experience working with finance systems in a professional environment Experience with Elite 3E and its data structures Strong systems and business analysis skills Excellent problem-solving and troubleshooting capability Experience supporting system upgrades and testing activities Understanding of accounting systems, including multi-company and multi-currency environments Strong stakeholder management and communication skills Ability to work collaboratively in a fast-paced, global environment Desirable Accounting qualification Background in legal or professional services Experience with the Software Development Life Cycle Use of Azure DevOps Advanced T-SQL skills Business Analysis or QA experience What's on Offer A collaborative, international working environment Exposure to a wide range of stakeholders, including senior management Ongoing technical and professional development opportunities Flexible and agile working arrangements If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.