We are looking for IT Support Interns to gain practical experience in providing technical support and troubleshooting IT systems.
Responsibilities
- ️ Assisted in troubleshooting hardware and software issues
- ️ Helped in configuring desktops, laptops, and mobile devices
- ️ Provided basic support for email and network connectivity
- ️ Assisted in software installation and updates
- ️ Learned basics of Active Directory management
- ️ Supported in ticketing system operations
- ️ Helped in documenting IT support processes
- ️ Assisted in virus and malware scans
- ️ Supported in cloud system troubleshooting
- ️ Participated in IT inventory management
- ️ Provided support during IT audits
- ️ Collaborated with IT team on infrastructure tasks
- ️ Monitored system performance under supervision
- ️ Supported in end-user training for IT tools
- ️ Learned ITIL basics in real scenarios