Quest Search and Selection are looking for an experienced Operations and Customer Fulfilment Manager to take responsibility of the Operations team and ensure smooth end-to-end processes across order fulfilment, warehousing, compliance and customer support. Ideal for someone passionate about supply chain optimisation as well. This is an SME business, who are a global brand in the beauty and skincare industry, known for its luxurious and scientifically advanced products. With a strong commitment to quality, sustainability and innovation the business operates across multiple markets and has a global reach. They sell via their DTC website and via wholesale with all the major premium and luxury department stores and other retailers. Key Responsibilities of this Operations and Customer Fulfilment Manager - Oversee team performance, drive process improvements, manage relationships within the warehouses and wholesale customers. act as the key point of escalation for urgent issues with B2B & B2C customers You'll collaborate closely with Web, Credit Control, and IT teams on projects such as EDI integration & seasonal launches. Managing the Operations team, assessing workloads and allocating customers Managing and developing a team, having weekly catch ups, development plans, and supporting with regular training Owning the end-to-end operational process and answering follow-up queries Supervising Operations activities including fulfilment of orders, export paperwork, and application of compliance documentation Support the Ecommerce team with stock and order queries, finding ways to improve current Key Responsibilities of this Operations and Customer Fulfilment Manager - Ideally 4-5 years + experience in operations or DC or warehouse management That you come from a Fashion or Health or Beauty background - beauty is a preference. Excellent communication skills and the ability to collaborate with cross-functional teams. Strong analytical abilities and the ability to forecast and optimize supply chain performance. Experience working with global suppliers and managing international warehousing & distribution. Previous experience at this level and of managing a team Use of SAP Business Central systems Knowledge of customs procedures and regulations in key markets (UK, EU, USA, Canada) would be advantageous Benefits of this Operations and Customer Fulfilment Manager - Work in their new head Office in West London they are four days a week in the office 25 days annual leave plus bank holidays. Birthday Day Off BUPA Membership Employee Assistance Programme Employee discount committed to supporting our team with their professional and personal development in order to reach career goals. season ticket loan scheme If the Operations and Customer Fulfilment Manager role sounds like you and keen to be considered, please apply today to JO-92 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Apr 03, 2026
Full time
Quest Search and Selection are looking for an experienced Operations and Customer Fulfilment Manager to take responsibility of the Operations team and ensure smooth end-to-end processes across order fulfilment, warehousing, compliance and customer support. Ideal for someone passionate about supply chain optimisation as well. This is an SME business, who are a global brand in the beauty and skincare industry, known for its luxurious and scientifically advanced products. With a strong commitment to quality, sustainability and innovation the business operates across multiple markets and has a global reach. They sell via their DTC website and via wholesale with all the major premium and luxury department stores and other retailers. Key Responsibilities of this Operations and Customer Fulfilment Manager - Oversee team performance, drive process improvements, manage relationships within the warehouses and wholesale customers. act as the key point of escalation for urgent issues with B2B & B2C customers You'll collaborate closely with Web, Credit Control, and IT teams on projects such as EDI integration & seasonal launches. Managing the Operations team, assessing workloads and allocating customers Managing and developing a team, having weekly catch ups, development plans, and supporting with regular training Owning the end-to-end operational process and answering follow-up queries Supervising Operations activities including fulfilment of orders, export paperwork, and application of compliance documentation Support the Ecommerce team with stock and order queries, finding ways to improve current Key Responsibilities of this Operations and Customer Fulfilment Manager - Ideally 4-5 years + experience in operations or DC or warehouse management That you come from a Fashion or Health or Beauty background - beauty is a preference. Excellent communication skills and the ability to collaborate with cross-functional teams. Strong analytical abilities and the ability to forecast and optimize supply chain performance. Experience working with global suppliers and managing international warehousing & distribution. Previous experience at this level and of managing a team Use of SAP Business Central systems Knowledge of customs procedures and regulations in key markets (UK, EU, USA, Canada) would be advantageous Benefits of this Operations and Customer Fulfilment Manager - Work in their new head Office in West London they are four days a week in the office 25 days annual leave plus bank holidays. Birthday Day Off BUPA Membership Employee Assistance Programme Employee discount committed to supporting our team with their professional and personal development in order to reach career goals. season ticket loan scheme If the Operations and Customer Fulfilment Manager role sounds like you and keen to be considered, please apply today to JO-92 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Project Architect for Data Center Projects At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer. Watch Our Story: We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward. HDR was ranked among the "Top 30 Data Center Architecture + AE Firms" in BD+C's "2022 Giants 400" report - the list of the largest architecture, engineering and construction firms in the United States. Primary Responsibilities In the role of Project Architect for Data Centers, we'll count on you to: Have a strong recent experience of working with Data Centre projects Knowledge in technical design content and in design management skills, digital technologies, and design workflow Perform layout and detailing on architectural projects Establish owner/client and internal meetings and participate in reviews with various governing agencies for code compliance Manage and undertake design activities and the production of design information Conduct work sessions at project site in conjunction with Project Manager and other disciplines Review architectural documents for areas of conflict with all disciplines Perform QA/QC and technical reviews Write and edit architectural specifications Coordinate with and assist affected disciplines with addenda, RFIs, CPRs and change orders Incorporate agreed-upon changes into project documents Provide construction contract administration as needed Perform other duties as needed Required Qualifications Bachelor's degree in Architecture or closely related field A minimum of 5 years experience Registered Architect Understanding and experience of various building contracts Experience with Microsoft Office (Word, Excel, Project Schedule) Excellent written and communication skills Excellent analytical and problem solving skills Proficient in use of Autodesk Revit and familiarity with related tools and processes Demonstrated graphic presentation skills Must have experience in preparation and layout of architectural contract documents and specifications Strong knowledge of building regulations and good planning skills An attitude and commitment to being an active participant of our employee owned culture is a must Preferred Qualifications Master's degree in Architecture Knowledge of Photoshop, Illustrator, SketchUp and 3-D Studio Max but not required Rhino and Grasshopper experience Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Primary Location United Kingdom-England-London Schedule Full time Employee Status Regular Job Posting Jan 6, 2026 Employment Equity At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Apr 03, 2026
Full time
Project Architect for Data Center Projects At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer. Watch Our Story: We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward. HDR was ranked among the "Top 30 Data Center Architecture + AE Firms" in BD+C's "2022 Giants 400" report - the list of the largest architecture, engineering and construction firms in the United States. Primary Responsibilities In the role of Project Architect for Data Centers, we'll count on you to: Have a strong recent experience of working with Data Centre projects Knowledge in technical design content and in design management skills, digital technologies, and design workflow Perform layout and detailing on architectural projects Establish owner/client and internal meetings and participate in reviews with various governing agencies for code compliance Manage and undertake design activities and the production of design information Conduct work sessions at project site in conjunction with Project Manager and other disciplines Review architectural documents for areas of conflict with all disciplines Perform QA/QC and technical reviews Write and edit architectural specifications Coordinate with and assist affected disciplines with addenda, RFIs, CPRs and change orders Incorporate agreed-upon changes into project documents Provide construction contract administration as needed Perform other duties as needed Required Qualifications Bachelor's degree in Architecture or closely related field A minimum of 5 years experience Registered Architect Understanding and experience of various building contracts Experience with Microsoft Office (Word, Excel, Project Schedule) Excellent written and communication skills Excellent analytical and problem solving skills Proficient in use of Autodesk Revit and familiarity with related tools and processes Demonstrated graphic presentation skills Must have experience in preparation and layout of architectural contract documents and specifications Strong knowledge of building regulations and good planning skills An attitude and commitment to being an active participant of our employee owned culture is a must Preferred Qualifications Master's degree in Architecture Knowledge of Photoshop, Illustrator, SketchUp and 3-D Studio Max but not required Rhino and Grasshopper experience Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. Primary Location United Kingdom-England-London Schedule Full time Employee Status Regular Job Posting Jan 6, 2026 Employment Equity At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Auditor at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Auditor you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly) What is your notice period? We're a business who thrive on collaborative working. Are you happy working from our Icon Campus 5 days/week? Postcode is WA15 0AF.
Apr 03, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Auditor at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Auditor you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV LinkedIn Profile Do you have the right to work in the UK? What is your current salary? (Please answer correctly) What is your notice period? We're a business who thrive on collaborative working. Are you happy working from our Icon Campus 5 days/week? Postcode is WA15 0AF.
We are THG, a global ecommerce group on a mission to the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Manager at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Manager you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Apr 03, 2026
Full time
We are THG, a global ecommerce group on a mission to the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About Central Functions Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded. About Internal Audit Team and the Role The THG Internal Audit team operates globally and covers all areas of the Group including, but not limited to, Finance, Commercial Finance, HR & Payroll, Procurement, Online Retail, Marketing, Customer Services, Logistics, Warehousing, Health & Safety, Security, Regulatory Compliance. The Audit team also operates across all Business units; Nutrition, Beauty, Luxury, Experience and Ingenuity. As Group Internal Audit & Risk Manager at THG you will be responsible for providing assurance across the Group that risk taking is controlled, mitigation strategies are in place and that guidance is provided where required to reduce risk exposure. You will report to the Senior Manager - Internal Audit and Risk. As a Group Internal Audit & Risk Manager you will be: Leading audits globally and across all areas of the Group (both financial and non-financial) Conducting and developing audits in new and dynamic areas. Working with audit stakeholders on audit findings, developing recommendations and monitoring progress towards implementation. Proactively identifying new areas of internal and external risk. Providing insight and advice to the business regarding risk exposure and risk mitigation. Contributing to the continuous improvement of Risk & Internal Audit processes. Developing genuine relationships and trust with key business stakeholders What skills and experience do I need for this role? Previous Internal and/or External Audit experience (specifically across finance and/or shared services) A strong understanding of risk, control and assurance activities - and the linkages between these 3 areas. Ability to build relationships in the business and promote engagement with the Internal Audit activity. Forward thinking, strong minded and able to deal with directional changes. Must be self-driven, able to work through ambiguity and draw conclusions quickly. Must be a team player and a collaborative thinker. Strong verbal communication and report writing skills with the ability to adapt style to the situation. Experience in discussing contentious matters, influencing key stakeholders to achieve outcomes, negotiating actions and deadlines, managing difficult conversations. A significant proportion of our audits are commercial in nature and therefore require a commercially minded individual. You will be expected to form your own judgements, make decisions and stand behind these as you navigate through to the completion of an audit. Knowledge and experience of entry level AI tools Desirable but not essential: Experience in Risk Management Experience in task mining and process mining Experience in data analytics, BI skills, SQL reporting and Tableau What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Join a fast-growing, ethical brand in the natural skincare space, where you'll help drive luxurious, sustainable beauty products globally. The Role We're on the hunt for an experienced and proactive International Sales Account Manager to expand the global footprint of their eco-conscious beauty range. This is a vibrant, fast-paced role where no two days are the same - perfect for a commercial thinker who thrives on building relationships and making an impact. You'll be responsible for growing wholesale revenue by nurturing current client and distributor partnerships and securing new business aligned with their mission to enhance beauty and protect our planet's health. The role requires 2 - 3 days working in the office in Radlett and 2 - 3 WFH, depending on the needs of the business. Key responsibilities include: Managing P&L, margins, and promotional budgets for key accounts Building joint business plans and driving sell-ins of new product developments Collaborating with the Ops and Marketing teams to coordinate stock, launches and training Planning and executing promotional calendars Identifying and qualifying new distributors/retailers for assigned territories Negotiating contracts, ensuring product compliance, and monitoring market trends Forecasting sales, tracking performance and spend, and completing customer admin Representing the brand at trade shows and supporting ad hoc projects Hitting KPIs around revenue, gross profit, new wins, promo ROI and partner feedback How You'll Dazzle Us You're a confident sales professional with at least 5 years' experience managing international distributors in the beauty sector. You thrive in a dynamic environment and bring a blend of strategic thinking, commercial savvy and genuine passion for natural beauty. We're looking for: A strong track record in business development, sales growth, and negotiation Experience managing P&L, setting budgets, and driving commercial outcomes Advanced Excel and PowerPoint skills A natural relationship builder with strong communication and organisational skills Fluent English (additional European languages a bonus) A genuine enthusiasm for natural and sustainable skincare What's Next Apply via the form below.
Apr 02, 2026
Full time
Join a fast-growing, ethical brand in the natural skincare space, where you'll help drive luxurious, sustainable beauty products globally. The Role We're on the hunt for an experienced and proactive International Sales Account Manager to expand the global footprint of their eco-conscious beauty range. This is a vibrant, fast-paced role where no two days are the same - perfect for a commercial thinker who thrives on building relationships and making an impact. You'll be responsible for growing wholesale revenue by nurturing current client and distributor partnerships and securing new business aligned with their mission to enhance beauty and protect our planet's health. The role requires 2 - 3 days working in the office in Radlett and 2 - 3 WFH, depending on the needs of the business. Key responsibilities include: Managing P&L, margins, and promotional budgets for key accounts Building joint business plans and driving sell-ins of new product developments Collaborating with the Ops and Marketing teams to coordinate stock, launches and training Planning and executing promotional calendars Identifying and qualifying new distributors/retailers for assigned territories Negotiating contracts, ensuring product compliance, and monitoring market trends Forecasting sales, tracking performance and spend, and completing customer admin Representing the brand at trade shows and supporting ad hoc projects Hitting KPIs around revenue, gross profit, new wins, promo ROI and partner feedback How You'll Dazzle Us You're a confident sales professional with at least 5 years' experience managing international distributors in the beauty sector. You thrive in a dynamic environment and bring a blend of strategic thinking, commercial savvy and genuine passion for natural beauty. We're looking for: A strong track record in business development, sales growth, and negotiation Experience managing P&L, setting budgets, and driving commercial outcomes Advanced Excel and PowerPoint skills A natural relationship builder with strong communication and organisational skills Fluent English (additional European languages a bonus) A genuine enthusiasm for natural and sustainable skincare What's Next Apply via the form below.
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Apr 01, 2026
Full time
Store Manager - Carnaby St / Spitalfields Store Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. Opportunity As a Store Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high performing team to deliver the world class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short and long term growth. If you thrive in a fast paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short and long term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring Proven experience leading high performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision making. A passion for coaching, mentoring and developing people to support long term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer obsessed. Beautiful Benefits at Sephora UK SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Apr 01, 2026
Full time
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Spa Manager - Suffolk Lead a luxury Spa with excellent benefits and career growth We're recruiting a talented Spa Manager to lead a high-end operation in Suffolk , offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success. Why apply for this Spa Manager role? Because this is your chance to step into a leadership role where your impact is recognised: You'll earn from £38,000 p.a., depending on experience You'll receive a share of the hotel tips You'll enjoy 50% off treatments and discounted products You'll benefit from 50% off dining across all restaurants You'll have access to an Employee Assistance Programme and retail discounts You'll receive 28 days annual leave including bank holidays You'll gain access to ongoing training and development opportunities Key Responsibilities: As Spa Manager, you'll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency: Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences Conduct regular quality audits, treatment assessments, and service evaluations Mentor and develop therapists to consistently deliver exceptional treatments and service Oversee guest consultation standards, ensuring bespoke and results-driven treatments Drive retail performance through expert product knowledge and tailored recommendations Manage team grooming, presentation, and behavioural standards in line with luxury expectations Analyse guest feedback and audit reports to continuously enhance service delivery Ensure compliance with brand standards, SOPs, and health & safety regulations Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy What we're looking for: We're seeking a confident and experienced Spa Manager who can inspire a team and elevate standards: Proven experience in Spa or Wellness management within luxury environments Strong leadership and team development skills Excellent customer service and communication abilities Solid understanding of holistic therapies and beauty treatments Ability to coach and assess therapists across treatment areas Knowledge of Spa treatments and retail products If you're an experienced Spa Manager looking for your next opportunity in Suffolk , this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career. Job Number 935450 / INDFOH Location Suffolk Role Spa Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Spa Manager - Suffolk Lead a luxury Spa with excellent benefits and career growth We're recruiting a talented Spa Manager to lead a high-end operation in Suffolk , offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success. Why apply for this Spa Manager role? Because this is your chance to step into a leadership role where your impact is recognised: You'll earn from £38,000 p.a., depending on experience You'll receive a share of the hotel tips You'll enjoy 50% off treatments and discounted products You'll benefit from 50% off dining across all restaurants You'll have access to an Employee Assistance Programme and retail discounts You'll receive 28 days annual leave including bank holidays You'll gain access to ongoing training and development opportunities Key Responsibilities: As Spa Manager, you'll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency: Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences Conduct regular quality audits, treatment assessments, and service evaluations Mentor and develop therapists to consistently deliver exceptional treatments and service Oversee guest consultation standards, ensuring bespoke and results-driven treatments Drive retail performance through expert product knowledge and tailored recommendations Manage team grooming, presentation, and behavioural standards in line with luxury expectations Analyse guest feedback and audit reports to continuously enhance service delivery Ensure compliance with brand standards, SOPs, and health & safety regulations Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy What we're looking for: We're seeking a confident and experienced Spa Manager who can inspire a team and elevate standards: Proven experience in Spa or Wellness management within luxury environments Strong leadership and team development skills Excellent customer service and communication abilities Solid understanding of holistic therapies and beauty treatments Ability to coach and assess therapists across treatment areas Knowledge of Spa treatments and retail products If you're an experienced Spa Manager looking for your next opportunity in Suffolk , this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career. Job Number 935450 / INDFOH Location Suffolk Role Spa Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Our client is looking for a Makeup Manager to join their store team in Cardiff. As a Makeup Manager, you will take ownership of managing and elevating the makeup department, ensuring that customers receive world-class beauty services and an exceptional shopping experience. In this role, you will be responsible for leading a team of Beauty Advisors, fostering a culture of motivation, coaching, and development, while also ensuring operational excellence and delivering expert makeup services. This position requires a combination of leadership, strategic vision, and in-depth product knowledge to drive both team and customer success. Team Leadership & Development Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction and teamwork. Provide continuous training and development opportunities to enhance makeup skills, selling techniques, customer service, and product knowledge. Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member's growth. Proactively manage employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Conduct investigations, disciplinary meetings, and other related processes. Foster a positive, collaborative, and creative team environment through leading by example, providing floor leadership, and challenging the team to deliver exceptional service and embrace innovation. Collaborate as part of a cross-department team, leveraging shared best practices to ensure an outstanding in-store customer journey. Sales Leadership, Service Excellence & Customer Experience Drive sales and services performance, by setting and achieving individual and team sales targets while delivering an outstanding customer experience. Stay up-to-date with the latest makeup and beauty trends, techniques, and product innovations to provide informed recommendations to customers, inspire team members, and foster a culture of continuous learning and skill development. Deliver expert makeup consultations, personalised product recommendations, and makeup services to ensure each customer feels valued and empowered. Proactively lead your team to engage with customers, build long-lasting relationships, and identify opportunities for upselling and cross-selling, taking ownership of the team's performance and ensuring both sales targets and an exceptional customer experience are achieved. Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty. Category Expertise Lead and oversee the appointment system, ensuring accurate scheduling, timely management of bookings, cancellations, and reschedules, and effective coordination of staff availability to deliver a seamless customer experience. Own the implementation of SBA monthly schedules, ensuring customers can efficiently book services while optimising team productivity and service coverage. Lead, coach, and develop makeup artists and service Beauty Advisors through one-on-one coaching, regular feedback, and personalised development plans, fostering a culture of continuous learning and high performance. Ensure advanced team expertise in My Skin Diag, products, brands, and tools, including application techniques and suitability for diverse skin types and tones, supported by ongoing training, assessments, and knowledge updates. Oversee the delivery of expert consultations, personalised recommendations, and makeup services, ensuring consistent service standards and an empowering, premium client experience. Drive Beauty Hub excellence and activations, ensuring standards, stock, and consumables are maintained, operational or maintenance issues are escalated promptly, and masterclasses support brand experience. Do not hesitate to apply if you have Proven experience in a leadership or management role within the beauty or retail industry, with a focus on makeup artistry and beauty services. In-depth knowledge of makeup products, application techniques, and industry trends, with the ability to coach and mentor others. Strong capability to develop and guide a team, fostering both individual growth and collective performance. Passion for team development, with the ability to inspire, motivate, and demonstrate resilience in a fast-paced environment. Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team. Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes. Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement. Flexibility to work evenings, weekends, and holiday seasons as required. Package: Up to 36,000 depending on experience + Benefits and Commission By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Mar 31, 2026
Full time
Our client is looking for a Makeup Manager to join their store team in Cardiff. As a Makeup Manager, you will take ownership of managing and elevating the makeup department, ensuring that customers receive world-class beauty services and an exceptional shopping experience. In this role, you will be responsible for leading a team of Beauty Advisors, fostering a culture of motivation, coaching, and development, while also ensuring operational excellence and delivering expert makeup services. This position requires a combination of leadership, strategic vision, and in-depth product knowledge to drive both team and customer success. Team Leadership & Development Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction and teamwork. Provide continuous training and development opportunities to enhance makeup skills, selling techniques, customer service, and product knowledge. Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member's growth. Proactively manage employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Conduct investigations, disciplinary meetings, and other related processes. Foster a positive, collaborative, and creative team environment through leading by example, providing floor leadership, and challenging the team to deliver exceptional service and embrace innovation. Collaborate as part of a cross-department team, leveraging shared best practices to ensure an outstanding in-store customer journey. Sales Leadership, Service Excellence & Customer Experience Drive sales and services performance, by setting and achieving individual and team sales targets while delivering an outstanding customer experience. Stay up-to-date with the latest makeup and beauty trends, techniques, and product innovations to provide informed recommendations to customers, inspire team members, and foster a culture of continuous learning and skill development. Deliver expert makeup consultations, personalised product recommendations, and makeup services to ensure each customer feels valued and empowered. Proactively lead your team to engage with customers, build long-lasting relationships, and identify opportunities for upselling and cross-selling, taking ownership of the team's performance and ensuring both sales targets and an exceptional customer experience are achieved. Resolve customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and brand loyalty. Category Expertise Lead and oversee the appointment system, ensuring accurate scheduling, timely management of bookings, cancellations, and reschedules, and effective coordination of staff availability to deliver a seamless customer experience. Own the implementation of SBA monthly schedules, ensuring customers can efficiently book services while optimising team productivity and service coverage. Lead, coach, and develop makeup artists and service Beauty Advisors through one-on-one coaching, regular feedback, and personalised development plans, fostering a culture of continuous learning and high performance. Ensure advanced team expertise in My Skin Diag, products, brands, and tools, including application techniques and suitability for diverse skin types and tones, supported by ongoing training, assessments, and knowledge updates. Oversee the delivery of expert consultations, personalised recommendations, and makeup services, ensuring consistent service standards and an empowering, premium client experience. Drive Beauty Hub excellence and activations, ensuring standards, stock, and consumables are maintained, operational or maintenance issues are escalated promptly, and masterclasses support brand experience. Do not hesitate to apply if you have Proven experience in a leadership or management role within the beauty or retail industry, with a focus on makeup artistry and beauty services. In-depth knowledge of makeup products, application techniques, and industry trends, with the ability to coach and mentor others. Strong capability to develop and guide a team, fostering both individual growth and collective performance. Passion for team development, with the ability to inspire, motivate, and demonstrate resilience in a fast-paced environment. Exceptional customer service and communication skills, with a strong ability to build relationships, provide tailored beauty experiences, and lead and inspire a diverse team. Strong sales acumen, with a demonstrated ability to drive performance and meet sales targets. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes. Comfortable using technology in-store to enhance customer service and operational efficiency, including tools for inventory management, sales tracking, and customer engagement. Flexibility to work evenings, weekends, and holiday seasons as required. Package: Up to 36,000 depending on experience + Benefits and Commission By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database, and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
What you'll be doing No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do. You'll be working at the heart of the business, with technical and marketing teams, to co-create innovative and fully supported claims for use on pack or in multiple social and advertising channels. You'll be key in setting the evidence requirements for the claim to be supported, reviewing the evidence, and gaining alignment on any uncertainties. You'll be one of two Claims Managers, reporting to the Head of Claims and Comms Integrity. Key responsibilities Lead claims into Research, New Product Development, and communication plans, including understanding of Legal and Regulatory colleagues Provide claims expertise during innovation stages and in product development, defining claims evidence/support strategies that aligns with regulatory assessments, underpinning science and competitor analysis Work with Science and Claims teams to ensure optimised testing to target claims, building scientific expertise in claims and methodologies to improve Author and reviews claims documentation/ narrative for proactive claims approval to improve value, or reactive claims challenges Provide creative input into claims brainstorming, using understanding of the science, test methods, formulation efficacy and regulatory guardrails Ensure GAT and BCD handover, then reviews marketing material and other assets for compliance to approved claims Keep up to date with the claims landscape in key markets using claims authority requirements and adjudications, regulatory knowledge, legal activity, competitor activity and any other intel Provide a risk-based expert recommendations, escalating on time any issues that could be a threat/opportunity for the business Develop guidance notes for claims use and required supporting evidence Lead in the strategic prioritisation, authoring & training of new standards and updates (and guidance notes) for activation in the business and submission to quality management system submission Support implementing and training on claims process to No7BC, TSPs and suppliers, and global claims record/matrix processes. Develop strong relationships with internal/external stakeholders/ partner, including KOLs and claims authorities, promoting best practice, negotiate to achieve favorable outcome for No7 BC Represent the business in relevant trade associations, influence regulatory changes and guidance notes to achieve a favourable outcome Liaise directly with marketing teams and review pack copy and promotional material Develop guidance notes for claims use and required supporting evidence. What you'll need to have (our must-haves) Bachelor's degree in a life science discipline (e.g., Biology, Cosmetic Science, Pharmacology, Dermatology) and/or substantial experience At least 5 years' experience working in a regulatory or claims environment Summarise and articulate technical information to diverse audiences both verbally and in writing Determine and develop approaches to solutions with technical guidance on a variety of problems of moderate scope and complexity Analyse data and detect trends It would be great if you also have Knowledge of the Beauty Markets (Key brands, product types and claims) Knowledge of the Regulatory landscape for beauty, devices and medicinal products Awareness of good practice in statistical analysis Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by No7 Beauty Company and may not be accurate. Who we are Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We're known for products that deliver results and do good along the way. We're proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day. What's next If this sounds like the role for you, we'd love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Claims Manager, Claims Director, Claims Team Manager, Head of Claims.
Mar 10, 2026
Full time
What you'll be doing No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do. You'll be working at the heart of the business, with technical and marketing teams, to co-create innovative and fully supported claims for use on pack or in multiple social and advertising channels. You'll be key in setting the evidence requirements for the claim to be supported, reviewing the evidence, and gaining alignment on any uncertainties. You'll be one of two Claims Managers, reporting to the Head of Claims and Comms Integrity. Key responsibilities Lead claims into Research, New Product Development, and communication plans, including understanding of Legal and Regulatory colleagues Provide claims expertise during innovation stages and in product development, defining claims evidence/support strategies that aligns with regulatory assessments, underpinning science and competitor analysis Work with Science and Claims teams to ensure optimised testing to target claims, building scientific expertise in claims and methodologies to improve Author and reviews claims documentation/ narrative for proactive claims approval to improve value, or reactive claims challenges Provide creative input into claims brainstorming, using understanding of the science, test methods, formulation efficacy and regulatory guardrails Ensure GAT and BCD handover, then reviews marketing material and other assets for compliance to approved claims Keep up to date with the claims landscape in key markets using claims authority requirements and adjudications, regulatory knowledge, legal activity, competitor activity and any other intel Provide a risk-based expert recommendations, escalating on time any issues that could be a threat/opportunity for the business Develop guidance notes for claims use and required supporting evidence Lead in the strategic prioritisation, authoring & training of new standards and updates (and guidance notes) for activation in the business and submission to quality management system submission Support implementing and training on claims process to No7BC, TSPs and suppliers, and global claims record/matrix processes. Develop strong relationships with internal/external stakeholders/ partner, including KOLs and claims authorities, promoting best practice, negotiate to achieve favorable outcome for No7 BC Represent the business in relevant trade associations, influence regulatory changes and guidance notes to achieve a favourable outcome Liaise directly with marketing teams and review pack copy and promotional material Develop guidance notes for claims use and required supporting evidence. What you'll need to have (our must-haves) Bachelor's degree in a life science discipline (e.g., Biology, Cosmetic Science, Pharmacology, Dermatology) and/or substantial experience At least 5 years' experience working in a regulatory or claims environment Summarise and articulate technical information to diverse audiences both verbally and in writing Determine and develop approaches to solutions with technical guidance on a variety of problems of moderate scope and complexity Analyse data and detect trends It would be great if you also have Knowledge of the Beauty Markets (Key brands, product types and claims) Knowledge of the Regulatory landscape for beauty, devices and medicinal products Awareness of good practice in statistical analysis Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by No7 Beauty Company and may not be accurate. Who we are Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We're known for products that deliver results and do good along the way. We're proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day. What's next If this sounds like the role for you, we'd love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Claims Manager, Claims Director, Claims Team Manager, Head of Claims.
Facilities Coordinator 12-Month FTC Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Facilities Management is about caring for colleagues and the places they work. It is a critical function that looks after the health, safety and wellbeing of individuals and site infrastructure. Reporting to the Facilities Manager, you will be a member of the Engineering and Facilities Management team taking responsibility for the operational delivery, financial management and implementation of FM practices, processes and procedures. This role will also provide support across a range of accountabilities and responsibilities that ensure the FM team function in delivery facilities management and care for colleagues across all UK sites. Key responsibilities As a member of the Boots EFM Team, support the delivery of efficient and effective Facilities Management services across key UK locations. Support the Facilities Manager in meeting financial challenges by looking for operational efficiencies and cost-effective solutions to operational challenges. Support the facilities Manager in driving the performance management of facilities services such as engineering, security, catering and porterage. Liaise with multiple business resource groups to provide Facilities Management support / constructive challenge. Administrative responsibilities including Financial processes / controls, including the raising / management of purchase orders and invoicing and maintaining dashboard reporting. Help deliver the annual revenue and capital budgets working alongside the Facilities Manager to ensure appropriate governance and controls are preserved. Working with FM Manager to ensure budgets are maintained in line with departmental targets and third-party payment processes work. Management of procurement processes, including confirmation of costs and creation of orders. Working collaboratively with the FM Manager and Service Providers to ensure service and performance is maintained at the highest levels. Supporting the performance review process, preparing reports and reviewing actions. Maintain a strong working relationship with third-party teams to ensure focus remains on strategic, and operational activity. Understand key performance indicators of contractual service level agreements. Challenging failings with FM providers. Work with key partners to understand ways of working and help develop and execute key strategic priorities including. What you'll need to have (our must-haves) Experience working in a facilities management environment either within a customer or provider role. Understanding of financial and budget management Working knowledge of basic Health & Safety and compliance practices and policies. Experience working with range of internal and external stakeholders and providers Understanding of commercial and procurement processes such as cost negotiation and ordering processes Flexible approach to changing priorities and goals within a dynamic and changing environment Willingness to travel to within the UK, specifically to WBA Southern sites and relevant supplier sites as required. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots. Facilities Coordinator, Facilities Administrator, Facilities Assistant, Facilities Co Ordinator, Facilities Co-Ordinator, Facilities Executive, Facilities Officer.
Mar 10, 2026
Contractor
Facilities Coordinator 12-Month FTC Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Facilities Management is about caring for colleagues and the places they work. It is a critical function that looks after the health, safety and wellbeing of individuals and site infrastructure. Reporting to the Facilities Manager, you will be a member of the Engineering and Facilities Management team taking responsibility for the operational delivery, financial management and implementation of FM practices, processes and procedures. This role will also provide support across a range of accountabilities and responsibilities that ensure the FM team function in delivery facilities management and care for colleagues across all UK sites. Key responsibilities As a member of the Boots EFM Team, support the delivery of efficient and effective Facilities Management services across key UK locations. Support the Facilities Manager in meeting financial challenges by looking for operational efficiencies and cost-effective solutions to operational challenges. Support the facilities Manager in driving the performance management of facilities services such as engineering, security, catering and porterage. Liaise with multiple business resource groups to provide Facilities Management support / constructive challenge. Administrative responsibilities including Financial processes / controls, including the raising / management of purchase orders and invoicing and maintaining dashboard reporting. Help deliver the annual revenue and capital budgets working alongside the Facilities Manager to ensure appropriate governance and controls are preserved. Working with FM Manager to ensure budgets are maintained in line with departmental targets and third-party payment processes work. Management of procurement processes, including confirmation of costs and creation of orders. Working collaboratively with the FM Manager and Service Providers to ensure service and performance is maintained at the highest levels. Supporting the performance review process, preparing reports and reviewing actions. Maintain a strong working relationship with third-party teams to ensure focus remains on strategic, and operational activity. Understand key performance indicators of contractual service level agreements. Challenging failings with FM providers. Work with key partners to understand ways of working and help develop and execute key strategic priorities including. What you'll need to have (our must-haves) Experience working in a facilities management environment either within a customer or provider role. Understanding of financial and budget management Working knowledge of basic Health & Safety and compliance practices and policies. Experience working with range of internal and external stakeholders and providers Understanding of commercial and procurement processes such as cost negotiation and ordering processes Flexible approach to changing priorities and goals within a dynamic and changing environment Willingness to travel to within the UK, specifically to WBA Southern sites and relevant supplier sites as required. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots. Facilities Coordinator, Facilities Administrator, Facilities Assistant, Facilities Co Ordinator, Facilities Co-Ordinator, Facilities Executive, Facilities Officer.
