Senior Product Marketing Manager, Business Banking (Payments)

London

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get paid early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ️

What we're looking for:

We're looking for a Senior Product Marketing Manager who will focus on small businesses (less than 20 employees) and in particular launch a brand new product in Business Payments. You'll help build the market insight, product strategy, value propositions, positioning & messaging, and GTM strategy that helps businesses get paid whilst giving their customers a delightful card payments experience. Your partners will be senior leaders in product and commercial roles. You'll be joining very early on in the team, so translating ambiguity into structure and momentum alongside your partners is absolutely essential.

What you'll be doing:

• Making products that people want. Product Marketers at Monzo work within product squads. Your objective will be to increase the number of customers using our products, and your key output will be the quality of the products we ship.
• Lead market intelligence and insights: Bring the outside world into Monzo by owning competitive research, market trends, segmentation, personas, and ideal customer profiles. You'll work closely with researchers to ensure product teams deeply understand our target customers and know how to win in the market.
• Shape strategic direction: Contribute to high impact product strategy discussions, defining the future of offerings like business payments and other core B2B solutions.
• Craft compelling positioning and messaging: Develop clear, differentiated value propositions and test messaging to drive awareness, interest, and conversions in target B2B segments.

You should apply if:

• You are a seasoned product marketer with deep B2B payments experience, or you have adjacent experience in product management, product strategy etc.
• You know how great products are made. You have experience in making things that people love (or at least use a lot). This doesn't necessarily have to be in tech or in banking. Please apply if you've helped to make great products, full stop.
• You know what great positioning looks like. You have a track record of writing (and validating) compelling product positioning. You understand how to create clarity and differentiation with words and images.
• You know what great market intelligence looks like. You're good at understanding the world and using that knowledge to inform decisions. You get customer insight from any source you can find and are comfortable analysing different types of data.
• You're comfortable working in complex environments. You have experience working on hard problems or in fast paced, dynamic teams. You've worked with lots of people at different levels and disciplines. You cut through complexity quickly.
• You're happy being accountable for results. You have a track record of achieving ambitious business results, and you're comfortable being assessed on that basis. You know how to prioritise your work for maximum impact.

The Interview Process:

Our interview process involves three main stages:

• Recruiter Call (30 mins)
• Initial Call (30 mins)
• Case Study Review Call (45 mins)
• x2 final interviews via Google Meet (x2 45 mins)

Our average process takes around 3 4 weeks but we will always work around your availability.

What's in it for you:

This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working or on a fully remote basis.

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences.

And much more, see our full list of benefits here.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage