Volunteer Coordinator

  • RSPCA (Royal Society for the Prevention of Cruelty to Animals)
  • Mar 27, 2026
Full time Education

Job Description

We are looking for an enthusiastic and passionate individual who can devote their time to volunteering with us as a Volunteer Coordinator, helping specifically to recruit, train and retain volunteers across the branch.

This role focuses on building and strengthening the branch's volunteer base, enabling us to deliver vital local animal welfare services while ensuring our charity shops operate efficiently and effectively.

  • Charity Shop Assistant
Roles We Are Looking to Develop
  • Trap, Neuter & Return (TNR) Volunteer
  • Online Sales (eBay/Vinted) Volunteer
  • Fundraising & Events Volunteer
Key Responsibilities
  • Writing and reviewing clear volunteer role descriptions in collaboration with managers and coordinators
  • Advertising and publishing volunteer opportunities across appropriate platforms
  • Processing and responding to incoming volunteer applications
  • Matching volunteers to roles that suit their interests, availability and strengths
  • Ensuring role-specific training is completed
  • Supporting managers and coordinators with the induction of new volunteers
  • Creating and maintaining a positive, inclusive and supportive environment for all volunteers
  • Monitoring volunteer engagement and identifying ways to improve retention
  • Acting as a key point of contact for volunteer-related queries & assist with management of the volunteer inbox
Skills & Experience Needed
  • Strong organisational and time management skills
  • Confident communication skills (written and verbal)
  • Ability to work collaboratively with managers, coordinators and volunteers
  • Good administrative skills and attention to detail
  • Ability to maintain confidentiality and handle personal information appropriately
  • Comfortable using email, basic IT systems and social media platforms
  • Friendly, approachable and supportive manner
  • Able to motivate and engage people from diverse backgrounds
  • A passion for animal welfare and commitment to the values of the organisation
Personal Qualities
  • Enthusiastic and proactive
  • Reliable and self-motivated
  • Empathetic and patient
  • Solution-focused with a positive attitude
Commitment

Flexible, approximately 4 hours per week. Some occasional evening or weekend involvement may be required to support recruitment events or volunteer inductions.

How to Apply:

If you've got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we'd love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Finchley, Golders Green and Hendon Branch.

For more information and to apply please complete our volunteer application form here.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and depending on the position, you may need to sign an agreement and undergo specific training before starting the role.