Tax Operations Analyst

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.

At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.

Together, we're shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. - grit, results, empathy, accountability, and teamwork - with Apex.

We're proud to be recognized for the innovative work we do, the purpose driven nature of our work, and the collaborative culture we've created. Here are just a few of the many awards we've recently received:

Best Places to Work - 2026, 2025, 2024, 2023 - Presented by BuiltIn

WealthTech of the Year - 2025 - Presented by US FinTech Awards

The World's Top 250 Fintech Companies - 2024 - Presented by CNBC

ABOUT THIS ROLE

Apex Fintech Solutions is seeking a Tax Operations Analyst to support our Client Information Reporting team comprising of cost basis and tax reporting functionalities. The tax reporting component ensures that all Internal Revenue Service (IRS) client tax reporting forms are issued and mailed in an accurate and timely manner. The cost basis component is responsible for the receipt, maintenance, and delivery of tax lots used to calculate cost basis.

DUTIES/RESPONSIBILITIES

• Reviews, analyzes and updates cost basis tax lots for changes due to transactional adjustments.
• Review accounts and perform reconciliation to ensure compliance with corporate and regulatory policies and procedures.
• Perform Audit reviews (1099 and customer statements).
• Review processes and procedures to identify areas of improvement to mitigate risk, increase efficiency, and ensure consistency.
• Participate in testing initiatives and assist in implementing management's plan of action to remediate findings.
• Assisting with service on escalated issues, and other complex activities that impact the Advisor experience.
• Assisting and support the testing and implementation of system enhancements and functionality.
• Monitor and enforce serve level agreements (SLA's) to maintain high standards of performance and customer satisfaction.
• Share trends and pain points with leadership and business partners to find solutions and pursue process improvements.
• Analyze reports and data to determine actionable business intelligence with a strong attention to detail.
• Supporting and, at times, leading initiatives to improve and enhance the Advisor experience while positively impacting the broader organization.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in Accounting, Finance, Business Administration (or equivalent work experience) required.
• 2+ years of prior financial services experience (Tax and Cost basis experience is a plus).

REQUIRED SKILLS/ABILITIES

• Expertise in cost basis and tax lot accounting, including corporate actions, wash sales, covered/noncovered securities, and lot relief methods (e.g., FIFO, Specific ID).
• Working knowledge of IRS client tax reporting regulations and forms (e.g., 1099 B/DIV/INT/MISC, 5498, 1042 S) and related publications; ability to ensure regulatory compliance.
• Strong reconciliation and audit skills; proven ability to review accounts/statements, identify variances, and drive resolution.
• Advanced Excel and data analysis skills (pivot tables, XLOOKUP/VLOOKUP, complex formulas); familiarity with SQL or BI tools to analyze large datasets and produce actionable insights.
• Process improvement and risk management mindset; ability to map workflows, identify control gaps, and implement efficiency and consistency enhancements.
• QA/UAT experience, including writing test cases, executing tests, documenting defects, and supporting system enhancements and implementations.
• Exceptional communication and stakeholder management skills; effective at handling escalations and translating complex issues for advisors and internal partners.
• Strong time management and prioritization; consistently meets SLAs and deadlines with high accuracy in a fast paced environment.

WORK ENVIRONMENT

• This job operates in a hybrid, office environment 2 days per week.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

OUR REWARDS

We offer a robust package of employee perks and benefits, including a market leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work life balance with flexible working hours, parental leave, a modern city centre office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.

EEO STATEMENT

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

DISABILITY STATEMENT

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.