Mortgage Administrator

My client is looking for a highly organised and proactive Part TimeMortgage Administrator to become a key part of our team-supporting advisers and helping ensure every client journey runs smoothly from start to finish.

The Role

This isn't just a "paper-pushing" admin role. You'll be right at the heart of the business-playing a vital role in keeping mortgage applications progressing, clients informed, and deals moving efficiently.

You'll work closely with our advisers, lenders, and clients, helping to deliver a seamless and professional experience every time.

Key Responsibilities

• Managing mortgage applications from submission through to completion
• Liaising with lenders, solicitors, and clients to chase progress and updates
• Preparing and packaging cases accurately and efficiently
• Maintaining and updating CRM systems
• Supporting advisers with day-to-day administration
• Ensuring compliance and documentation is accurate and up to date
• Providing an excellent, professional client experience at all times

What We're Looking For

• Highly organised with strong attention to detail
• Proactive and able to manage multiple cases at once
• A confident communicator (both written and verbal)
• Comfortable working in a fast-paced, client-focused environment
• Reliable, positive, and a genuine team player

Experience in mortgage administration or financial services is essential.

Desirable Experience

• Experience liaising with lenders, solicitors, and clients
• Familiarity with mortgage systems (e.g. CRM systems, lender portals, sourcing tools such as Twenty7Tec)

Working Pattern

• 25 hours per week, spread across 4 days
• Working days can be flexible to suit the right candidate
• This is an office-based role in the St Albans branch

Benefits

• 22 days holiday increasing to 27 depending on length of service.
• Day off on your birthday
• Company Pension
• Company socials

The salary is £19,000 (pro-rata)