Sales Operations Coordinator

Job Title: Sales Operations Coordinator, 6-months FTC - Start Date 01/04/2026

Reporting To: Sales Operations Manager

Direct Reports: None

Location: No.3 St James's Street, London

Work pattern: Hybrid - 3 days office, 2 days at home

The job in a nutshell

Overseeing and providing sales administration and support for the Berry Bros & Rudd Brands Team based at No.3 St James's Street. Ensuring smooth sales procedures and thereby helping the team hit its sales targets.

Working in a team, with strong links to other connected teams, the role has daily communications with the UK and International Sales Team and customers regarding orders, shipments and financial aspects(invoices, payments, A&P).

The role mainly deals with our Spirit brands, but Ex-Cellar wine orders are also part of the remit.

Who you will work with

Internal: The role will regularly liaise with the Sales team, Marketing team, Spirits Operations team, warehouse, Despatch and the Export department.

External: The role will regularly communicate with UK B2B customers, international distributors and when required with freight companies and third-party manufacturers.

What you will do

• Process UK B2B and international distributors sales orders and ensure timely delivery
• Be the first point of contact when it comes to solving customers order related problems
• Process retros and marketing invoices
• Update pricing and customer data to ensure correct invoicing and reporting
• Prepare reports to provide insights and support decision-making
• Work closely with Credit Control to keep accounts tidy and overdues at a minimum
• Deputise for the Sales Operations Manager as and when required
• Ad-hoc administration duties as required

What you will bring to the role

Experience / Achievements

• Previous experience of working in a demanding sales administration or logistics support role.
• Demonstrating a pro-active attitude, working as part of a team and with people at all levels.
• Able to follow set procedures but also find or at least propose practicable solutions to varying problems.
• Ability to manage competing demands and priorities.
• Managing customer portals (e.g. Amazon's Vendor Central)
• Understanding of international shipping procedures
• Although not necessary, experience of the Wine and Spirits industry and an interest in it.

You skills, knowledge and behaviours

• Fluency in English (written and spoken)
• Strong numerical skills
• Experience with SAP and FRONT
• Excellent communication and organisational skills, good commercial awareness (B2B in particular) and outstanding attention to detail
• Good judgement - able to make practical and realistic decisions within scope of responsibility
• Aptitude in problem-solving
• Self-motivated with high level of dedication
• Cultural sensitivity

We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.

Closing Date: 17th March 2026

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.