Job Description
Smooth move-ins don't happen by accident; they happen because someone is making sure every detail is handled properly. And that someone could be you!
This new Lettings Progressor opportunity is central to the success of our client's busy lettings department in the Norwich area. You'll be the person ensuring tenants move in on time, fully compliant, and stress-free. From application through to keys being handed over, you'll keep everything organised, accurate, and running to schedule.
If you're highly organised, detail-driven, and enjoy being the person who keeps everything on track behind the scenes, this could be an excellent opportunity.
Working Days:
As a Lettings Progressor, you have the option of a full-time position working Monday to Friday or part-time working 3 full days per week.
What's on offer:
- Salary package is negotiable (depending on experience)
- A well-established and respected local agency
- Clear processes and systems to support your role
- A busy lettings department with consistent demand
- A supportive, professional team culture
- Opportunities to develop within lettings and property management
As a Lettings Progressor, your duties will be:
You'll act as the backbone of the lettings process, managing multiple tenancies at once and ensuring nothing is missed. Your responsibilities will include:
- Managing tenants through the full application and move-in process
- Coordinating referencing, Right to Rent checks, and all compliance requirements
- Ensuring all documentation is completed accurately and within deadlines
- Supporting the wider lettings team by booking viewings and appointments
- Liaising with Property Managers regarding maintenance issues before and after move-in
- Communicating clearly and professionally with tenants, landlords, and internal teams
- Keeping systems and records fully up to date
- Ensuring move-in days run smoothly, with no last-minute issues
You'll play a key role in protecting landlords, supporting tenants, and keeping the lettings department operating efficiently and compliantly.
The successful Lettings Progressor will have:
- Previous experience in lettings or property administration
- Excellent organisational skills with strong attention to detail
- Confidence working within compliance-driven processes
- Clear, professional communication skills
- Calm, methodical, and comfortable managing multiple cases at once
- A team-focused mindset with pride in getting things right
This role is ideal for someone who enjoys structure, responsibility, and being relied upon.
