18 jobs found

Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details

About us. We're the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you're high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you'll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you'll love making it sparkle for millions of Very customers. Role Purpose The Lead Engineer is a key role within a Software sub-community providing technical leadership and guidance to Engineers across all squads working with them to deliver and maintain production ready, secure, stable, and performant code in line with TVG Engineering standards in a DevSecOps manner. They lead by example and play an active part of software design, coding, reviews, testing, and debugging. They are at the forefront of solving challenging technical problems, and are responsible for software engineering excellence, innovation, and continuous improvement within the sub-community across all squads they work with. Scope of Role Leadership: Technical mentor and coach to Software Engineers empowering them to excel in their roles and grow their skills. Champions the adoption of relevant standards such as TVG's SDLC, development of re-usable components, and generation of technical product roadmaps in collaboration with Engineering Managers and Architects. Plays an active role in maintaining a high performing software engineering team and contributes to a positive and inclusive culture where collaboration, open communication, and knowledge sharing are the norm and highly valued. Play a leading role in the Software technology selection for the squads they work with. The role is one of a technical expert and leader rather than people manager and may involve task management at times. Nature and Area of impact: The Lead Engineer works with peers in other sub-communities and other Technology leaders to advance TVG's Tech landscape in a manner that is aligned across the Community and is aligned to current standards and policies. About you Significant experience of delivery of software solutions in squads operating in a lean, agile, DevSecOps based environment, in a senior or leadership role. Proficiency in multiple programming languages, frameworks, and modern software engineering tooling. Experience with TypeScript, React, NodeJS, Nest.js, AWS is highly desirable. Demonstrable experience of providing clear technology leadership, direction and decision making for a whole team. Experience of building, integrating, maintaining, and managing complex software architectures (both build and bought), ideally across multi-cloud environments. Experience of building software applications that have security, reliability, scalability, high availability, and concurrency built-in from the outset. A strong collaborator, communicator, and decision maker. Confident and comfortable to share stories internally and externally to build our Very Group brand and credibility to attract and retain talent. Some of our benefits Flexible, hybrid working model Inclusive culture and environment £6500 flexible benefits allowance to suit your needs 30days holiday + bank holidays Udemy learning access Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our Talent Acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. For this role after meeting our Talent Acquisition Team you can expect a 2 stage process. First Stage - Take Home Technical Test - guide of 2-3 hours. Second Stage - Behavioural and Technical Interview, this interview focuses on your technical and softer skills, how you like to work as part of a Software Engineering Team (60 minutes onsite) If you'd like to know more about our interviews, you can find out here. Diversity, inclusion and equal opportunities We're building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via . We'll be happy to support you. We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.

About TechSee TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSee's multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC. We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies. Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance, and propose integration design options. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business goals. Partnering with Sales and Product teams for smooth implementation, they will also collaborate with Product leadership to optimize offerings. Key Responsibilities Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption, integrations, SLAs, education, and advocacy. Serve as the focal point for key accounts, driving deployment plans to ensure positive business outcomes. Address customer challenges, resolve technical issues, and provide semi-dedicated technical guidance. Act as a trusted advisor, sharing industry knowledge, best practices, and insights to maximize customer value. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead the deployment of TechSee's SaaS solutions, ensuring seamless onboarding and adoption. Conduct training sessions to empower customers with effective product utilization. Establish internal and client-facing communication plans to drive progress and update stakeholders. Technical Expertise & Optimization Analyze customer usage data, bug fixes, and product updates to identify optimization opportunities. Suggest upgrades, additional features, and best practices to enhance customer experience. Provide technical guidance on product adoption, integrations, and troubleshooting. Collaborate with Product leadership to enhance TechSee's offerings based on real-world usage. Communication & Collaboration Build strong relationships with customers at all levels, fostering long-term partnerships. Partner with Sales and Product teams to ensure smooth solution implementations. Establish a regular meeting cadence with stakeholders to maintain alignment and drive success. Qualifications 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain. Experience managing enterprise customer relationships, including telco, home security, and consumer electronics. Ensuring high satisfaction and retention. Bachelor's degree in computer science, social sciences, or equivalent experience. Experience in managing one's own time and balancing multiple customers simultaneously, while being flexible, agile, and resilient in a dynamic, fast-paced environment, Western Europe is preferred. Works effectively with sales executives, providing subject matter expertise to support opportunities. Ability to interact with technical resources and understand concepts such as Security, LDAP/Authentication, APIs & integrations, and Databases - advantage Excellent oral and written communication skills in English, including the ability to draft and present project plans, QBRs/business updates, SOWs, and related documents. Strong communication skills across all levels of the corporate structure. Strong team player with an adaptable, analytical mindset and attention to detail. Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement. Native or fluent English is required. Knowledge of additional languages, particularly Spanish or French, is highly desirable. Why Work With Us? Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic, high-growth environment where innovation meets a people-first philosophy. A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning. Community Matters: We emphasize recognition, inclusivity, and making a tangible impact on the digital customer experience. Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity. Comprehensive Support Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported. collaborative startup environment, we'd love to hear from you.

Head of Talent Acquisition Department: People Employment Type: Full Time Location: London Reporting To: Chief People Officer Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Head of Talent Acquisition to join our Team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities Strategic talent leadership Develop and implement a progressive talent acquisition strategy aligned to the company's commercial objectives, AI growth roadmap and long-term workforce planning requirements. Partner closely with Executive and Senior Leadership to anticipate capability gaps, particularly in AI, data, digital transformation and emerging technologies. Build workforce models that support scalable growth, including onshore, nearshore, and offshore capability strategies. Act as a strategic advisor to the business, confidently challenging hiring assumptions, workforce structures, budget allocation, and skill deployment to ensure optimal outcomes. AI & future skills enablement Design and continuously evolve a company-wide skills matrix, mapping current capability against future AI and technology requirements. Identify skill shortages, reskilling opportunities, and build vs. buy decisions to support AI innovation and automation objectives. Partner with Learning & Development to drive targeted upskilling programmes that enhance AI fluency and digital capability across the workforce. Ensure hiring strategies prioritise scarce AI talent while balancing cost control and long-term sustainability. Global & offshore talent strategy (including South Africa) Develop and implement a structured offshoring strategy, with particular focus on expanding and optimising capability in South Africa where appropriate. Identify roles suitable for offshore deployment without compromising quality, governance, and cultural alignment. Ensure offshore hiring aligns to cost efficiency, scalability, and long-term workforce resilience. Build strong local recruitment partnerships and employer brand presence within key offshore markets. End-to-End recruitment excellence Oversee and manage the complete recruitment lifecycle across all functions and geographies. Leverage innovative sourcing strategies and ensure a seamless, high-quality candidate experience. Drive employer branding initiatives across digital channels, industry networks, and talent communities. Manage, coach, and develop a high-performing recruitment team focused on delivery excellence and continuous improvement. Talent intelligence, reporting & commercial governance Provide regular, data-driven talent reports to the business, tracking: Skills shortages and future capability risks Hiring pipeline and time-to-fill metrics Cost per hire and recruitment ROIHeadcount tracking vs. budget Overspend risks and resource forecasting Use analytics to identify inefficiencies, duplication or structural workforce issues. Present insights confidently at leadership level, driving accountability for workforce planning decisions. Implement dashboards that allow the business to monitor talent risks and workforce investment in real time. Workforce planning & business partnership Collaborate with Finance and Business Leaders to align hiring with financial planning and budget governance. Actively challenge unnecessary hiring requests and ensure robust justification linked to strategic outcomes. Drive proactive workforce planning conversations rather than reactive hiring behaviour. Ensure onboarding processes are seamless, compliant and aligned with culture and performance expectations. Skills, Knowledge and Expertise General Skills Strategic thinker with strong commercial acumen. Confident and credible at Executive level; comfortable challenging the business constructively and assertively. Highly analytical with strong capability in workforce data interpretation and reporting. Excellent written and verbal communication skills. Skilled in negotiation and stakeholder influence. Able to balance long-term strategic thinking with operational delivery. Strong relationship builder across internal teams, external partners, and global talent markets. Deep commitment to diversity, inclusion, and equitable hiring practices. Adaptable and resilient in high-growth, fast-evolving environments. Awareness & commitment to promoting diversity & inclusion in the talent acquisition process. Technical Skills Solid understanding of sourcing techniques & tools (social networks, LinkedIn & other portals) Hands on experience with Applicant Tracking Systems (ATSs) Proficient with data analysis & reporting with attention to detail & high level of accuracy. Strong Outlook skills, Excel, Word & PowerPoint Prior Experience Proven experience as an Talent Acquisition Leader in a global firm with leading the function and organisation through a series of change initiatives Experience in Financial Services and/or a professional services environment is a plus Benefits This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company. Benefits may include: Pension Scheme Remote/Flexible work Life insurance Private health and dental care Cycle to work 28 days paid holiday a year- (this includes three Sabio days) LinkedIn Learning Plus many more! (Benefits are dependant on your base location.)

Unity Advisory is a challenger advisory firm. Unity Advisory is a pure play, experience led CFO advisory firm providing integrated finance, commercial, tax and deals support. We are free from audit conflicts and AI enabled by design, combining deep technical expertise with automation, analytics and AI built into the delivery of every engagement. We are building an alternative to traditional advisory firms, focused on clarity over complexity, outcomes over hours, and practical advice delivered at pace for CFOs making high consequence decisions. The Role As a Senior Manager, you will lead complex, cross functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end to end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES

Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. The Role This role will provide the strategic technology vision, technical leadership, innovation and growth for the Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you'll do within your Industry Provide strategic technical leadership across the PS&D Industry, working closely with the PS&D CEPs, Cluster / Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with the Industry Head to create a compelling improved future position for the Industry. This should consider existing policy, steps to achieve change, the outcomes and investment required to achieve a shared ambition for Atos and our customers. Help drive the growth (50% of the role) within the Industry, supporting the Industry Sales and Business Development teams with targeted opportunities for new and existing clients, using a combination of market analysis and client workshops Work closely with, and across, the Business Lines to leverage their joint capabilities to develop Industry specific solutions in line with Atos and industry frameworks reusing / repurposing existing assets where possible Act as formal sign-off / red reviewer for Industry specific deals, ensuring solutions deliver both business and technical excellence in line with client requirements and Atos standards Build strong relationships with key customer stakeholders to C-level. Develop a deep understanding of their business through direct engagement and intelligent insights and identify growth opportunities that drive long-term value Drive innovation by maintaining awareness of technology trends, bringing fresh ideas into the business through targeted innovation sessions, Strat Hacks, Hackathons, Lunch and Learns, etc. Lead, mentor, and grow the Account CTO(s) and Lead Architect community within the Industry, fostering collaboration, technical excellence and a high-performance culture. As this role forms part of the CTO and Architecture Senior Leadership Team you will be expected to work closely with the other Industry CTOs and the Head of CTO and Architecture Member and contributor of the broader technical community, supporting the Cluster CTOs by sharing knowledge, innovation and growth opportunities. Mentor and develop junior staff and actively participate in Industry Social Value initiatives Demonstrate Thought Leadership by attending public and industry events, e.g. Civil Service Live and networking opportunities that showcase the Atos brand. Represent Atos as public speaking events, industry discussions and roundtables, e.g. TechUK, WIG, etc. Publish articles and white papers, participating and contributing on platforms such as LinkedIn, X and industry forums Collaborate with Partners, Suppliers and SMEs on growth and innovation What we're looking for A UK SC cleared individual (or one who can achieve SC) Recent experience (within one year) with one or more clients within the Industry Proven leadership in enterprise architecture and technology strategy, ideally across the existing and growth clients within the Industry An individual who is not only proficient across all of the Business Lines but who can also demonstrate expertise in at least two of the following Business Lines; Data & AI, Cloud and Modern Infrastructure, Cybersecurity, Digital Workplace, Digital Applications and Smart Platforms Demonstrable ability to influence senior client and internal stakeholders (CxOs, Industry Heads, Business Line leaders) Commercial awareness and financial acumen, including budget management, utilisation and aligning technology solutions with business value Demonstrable experience in end-to-end client account delivery in areas such as Sales and New Business, Project Delivery / Churn, Service Delivery, innovation, road mapping and stakeholder management. Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program We are a care leaver friendly employer, if you require additional support with your application, please contact our recruiter or send an email to our dedicated email. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. If you would like to discuss this further, please contact us via our dedicated mailbox: or directly to the responsible recruiter Elvira Dupcheva Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

About Unity Advisory Unity Advisory is a pure play, experience led CFO advisory firm providing integrated finance, commercial, tax and deals support. We are free from audit conflicts and AI enabled by design, combining deep technical expertise with automation, analytics and AI built into the delivery of every engagement. We are building an alternative to traditional advisory firms, focused on clarity over complexity, outcomes over hours, and practical advice delivered at pace for CFOs making high consequence decisions. The Role As a Director in Commercial Consulting, you will shape and lead Unity's market front office function. You will originate and deliver large scale client engagements, build trusted relationships with C suite leaders, and define the future of our commercial consulting practice. This role combines thought leadership, client impact, and firm building. Responsibilities Originate and lead commercial consulting engagements across revenue growth, customer lifetime value, and cost synergies. Shape client strategies on platform transitions, digital ecosystems, and data driven operating models. Advise senior executives on leveraging AI, automation, and composable architectures for commercial advantage. Own client relationships at Board and CxO level, becoming a trusted strategic advisor. Build and scale Unity's commercial consulting practice, including proposition development, IP, and talent strategy. Contribute to Unity's broader leadership, representing the firm in market forums to expand market share. What you'll bring 12+ years of consulting or senior industry leadership in front office transformation. Proven track record of winning, shaping, and delivering multimillion pound transformation engagements. Deep expertise in customer, revenue, or commercial levers, with understanding of emerging tech. Established network with C suite executives and industry leaders. Strong leadership skills with ability to inspire teams and clients. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES.

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross functional team members to ship remarkable features and products. The Mission Your mission is to bridge the gap between "Trading" and "Banking." You will provide the real world utility that turns active traders into primary banking users, positioning the platform as their central cash liquidity engine. By unifying fiat and stablecoin balances into a seamless neobank experience, you will drive the ecosystem wide "Primary Account" status. The Role This is a high impact leadership role for a Product Rockstar who thrives at the intersection of customer centricity and data driven growth. You will move beyond traditional product management to lead a culture of rapid experimentation, leveraging AI to accelerate prototyping and operational efficiency. Your goal is to turn "idle cash" into a high engagement banking experience that users rely on daily. Responsibilities Strategy & Engagement Leadership: Define and drive the strategy for the Banking segment, owning the roadmap for accounts, liquidity utility, and everyday financial features to maximize ROI. Engagement First Roadmap: Define and own the North Star engagement KPIs for the banking vertical, ensuring every feature launch drives higher MAU and everyday banking utility. Data Driven Experimentation: Establish a world class experimentation culture within your team. You will relentlessly test hypotheses around onboarding, activation, and retention to drive incremental growth. AI Forward Execution: Foster the use of AI tools (including "vibe coding" and rapid prototyping) within the PM and design teams to accelerate the build measure learn loop and drive extreme process efficiency. Banking Onboarding & CX: Own the end to end banking onboarding logic, ensuring a frictionless, delight driven journey that converts crypto native users into banking active users. Portfolio Management: Oversee the evolution of the accounts experience, from core wallet utility to advanced savings and cashflow orchestration features. Stakeholder Orchestration: Partner with Engineering, UX, and Legal/Compliance to evolve our collaboration model, ensuring the "Bank" segment ships high quality products at an elite fintech pace. Team Coaching: Lead and mentor a squad of 2 3 PMs, instilling a customer obsessed and data driven mindset across the organization. Requirements Engagement & Activation Expert: 7-10+ years of product leadership at high growth consumer fin techs, neo banks, or digital marketplaces. You have a "rockstar" reputation for driving user activation and engagement. Experimentation Native: You are used to high frequency A/B testing and managing products through a rigorous data driven lens. You know how to find the "signal" in the noise. Customer Centricity: You have a strong sense of product design and a proven ability to identify and solve customer pain points through intuitive UX. Strategic & Structured: You possess exceptional structured thinking and communication skills. You can break down a 3 year vision into clear, actionable, and measurable milestones. AI Utility Power User: You leverage AI tools in your daily work to move faster and expect your team to do the same. You are excited by the efficiency gains of modern prototyping. Commercially Astute: You understand the "why" behind the numbers; specifically the value of deposit retention and cross selling in a financial ecosystem. (Bonus point) Banking Industry Knowledge: A strong grasp of the neo banking and payments landscape across the US and Europe (including rails, user expectations, and regulatory frameworks). Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Are you ready to kickstart your future with us? Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi work hour and hybrid or remote set up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: visa card provided upon joining Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Founded in 2016, serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet . Built on a foundation of security, privacy, and compliance, is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at . is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.