Admin Assistant - Full time (Office based)

Admin Assistant (Ideal for School Leavers)

Location: New Addington (Office-based)

Salary: National Minimum Wage

Working Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break)

Holiday: 20 days per year

About the Role

Join a well-established Mortgage Brokerage with over 17 years of experience in the industry. Based in New Addington, we are a small but busy team looking for a proactive Admin Assistant to support our continued growth.

Ideally, we are looking for a local candidate who can easily commute to our New Addington office. We have found that being local works best for this junior position, offering a better work-life balance and reliable attendance.

This is a vital role focusing on the end-to-end processing of mortgage applications. You will be responsible for ensuring all client documentation is perfectly organised and submitted accurately. This is a fantastic opportunity for someone looking to build a career in financial services, as full training on our systems and procedures will be provided.

Key Duties & Responsibilities:

• Application Management: Submitting mortgage applications to third-party lenders and overseeing them through to completion.
• Document Control: Collating, scanning, and filing essential supporting documents for mortgage files.
• Professional Communication: Handling inbound and outbound administration calls (note: this is strictly admin, not telesales).
• Data Accuracy: Recording client information in our database and using third-party systems for client verification.
• Marketing Support: Maintaining an up-to-date log of company marketing activity.
• Office Support: Managing emails, scanning, shredding, and general filing.

Required Skills & Experience:

• Education: Grade 4 in GCSE in English
• IT Skills: Essential computer literacy, with a working knowledge of Microsoft Word, Excel, and File Explorer.
• Communication: A confident and professional telephone manner.
• Work Ethic: Exceptional attention to detail and pride in the accuracy of your work.
• Independence: Highly organised and motivated to work unsupervised in a small team environment.
• Growth Mindset: A genuine willingness to learn and grow within the business