Community Operations Manager

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

As Community Operations Manager, you will manage and support Communities and Neighbourhoods (CaN) service delivery by Poplar HARCA and its partners within your area of responsibility. You will continue to ensure Community Centre services maintain a clear focus on the needs of Poplar residents and to ensure that this approach is co-ordinated with local providers including the local authority, the police and health authority. You will have a strategic role in leading the sustainability of CaN's network of community centres across Poplar.

Responsibilities:

• To be responsible for direct line management, development and training of multi-disciplined staff attached to specific centres.

• To motivate centre staff to ensure the delivery of excellent services.

• To establish and develop excellent working relationships with service partners and stakeholders across Poplar and beyond.

• To have overall management responsibility for the operational delivery of CaN outcomes and outputs based upon the current 5-year objectives.

• To ensure good financial management of designated centre budgets.

• To produce quarterly management reports for various committees and CEO's KPIs.

• To participate in the evaluation and implementation of policies leading to a continuous programme of collaborative working with all partners - internal and external.

Due to the nature of this post, employment in this role is dependent on an Enhanced Disclosure and Barring Service (DBS) check. In addition, you will also be checked against the Children's Barred List.

The Company

Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around £4m each year in community regeneration.

We're all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities.

We're looking for people to match our passion and help us make a difference. If you're ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.

Benefits

• 25 days' annual leave + bank holidays and 3 extra days off between Christmas and the New Year

• Health cash plan covering medical, dental, wellness and vision

• Opportunity to join a pension scheme with generous employer contributions

• Ongoing learning and development opportunities

Closing Date: Friday 10th April 2026 (5.00pm).