Job Title: Volunteer Manager - Merseyside Reporting To: Head of Volunteering Salary Range: £27,500 Contract Type: Permanent Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA Hours/Days per week: 35 hours per week, 8am - 4pm, Monday - Friday Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check. About Us The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Person Specification You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty. Duties and Responsibilities •Responsible for the end-to-end volunteer experience at the Merseyside Depot •Recruit, induct, and support volunteers •Handle individual volunteers' queries and issues •Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes •Manage volunteer feedback and implement effective problem-solving techniques and strategies •Develop and deliver volunteer recruitment campaigns •Support volunteer events for recruitment and recognition •Lead the implementation of volunteer-related policies and continuous improvement initiatives locally •Support other teams across the organisation to develop skillsets to better support volunteers across the organisation •Act as a local ambassador for the organisation Essential Criteria •Robust management skills within a fast-paced environment •Excellent verbal and written communicator at all levels •Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects •Good computer skills including the ability to use Office365 and learn new systems quickly •Experience of working with volunteers and/or volunteering •Great interpersonal, networking, and facilitation skills •Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment •Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes •Ability to organise and facilitate events and activities for volunteers •Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports •Proven track record in improving and embedding processes and procedures. Recruitment timeline We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Jul 15, 2026
Full time
Job Title: Volunteer Manager - Merseyside Reporting To: Head of Volunteering Salary Range: £27,500 Contract Type: Permanent Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA Hours/Days per week: 35 hours per week, 8am - 4pm, Monday - Friday Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check. About Us The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Person Specification You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty. Duties and Responsibilities •Responsible for the end-to-end volunteer experience at the Merseyside Depot •Recruit, induct, and support volunteers •Handle individual volunteers' queries and issues •Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes •Manage volunteer feedback and implement effective problem-solving techniques and strategies •Develop and deliver volunteer recruitment campaigns •Support volunteer events for recruitment and recognition •Lead the implementation of volunteer-related policies and continuous improvement initiatives locally •Support other teams across the organisation to develop skillsets to better support volunteers across the organisation •Act as a local ambassador for the organisation Essential Criteria •Robust management skills within a fast-paced environment •Excellent verbal and written communicator at all levels •Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects •Good computer skills including the ability to use Office365 and learn new systems quickly •Experience of working with volunteers and/or volunteering •Great interpersonal, networking, and facilitation skills •Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment •Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes •Ability to organise and facilitate events and activities for volunteers •Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports •Proven track record in improving and embedding processes and procedures. Recruitment timeline We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Location: London Reporting to: SVP, Head of Human Resources Job Summary Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative, potentially curative cell and gene therapies. Orchard has its global headquarters in London and is a wholly owned subsidiary of Kyowa Kirin, a Japan-based Global Specialty Pharmaceutical Company. The Senior HR Business Partner (HRBP) is a critical strategic partner to C-level global functional leaders, providing expert advice, coaching and solutions across all aspects of the employee lifecycle. Reporting to the Head of HR, the HRBP will play a key role in shaping and importantly delivering people strategies that enhance organisational performance, capability and culture across a global, matrixed environment. Key Elements and Responsibilities Partner with senior, C-level executive leadership and global functional leaders to provide strategic HR guidance across all aspects of the employee lifecycle, including talent, performance, engagement and organisational effectiveness Build trusted relationships and coach leaders to enhance capability, leadership effectiveness and organisational performance Act as a strategic partner in hiring, working with leaders and Talent Acquisition to define workforce needs, guide selection decisions and ensure high-quality, timely hiring outcomes Drive annual talent management processes, including goal setting, talent and succession reviews, performance management and compensation planning in collaboration with Global Rewards Develop and implement business-aligned HR strategies that support organisational goals, growth and transformation Contribute to the development of the HR function by coaching team members and supporting the Head of HR in building organisational capability Ensure effective utilisation and continuous improvement of HR systems, promoting data accuracy and insight-driven decision making Lead employee relations matters, ensuring appropriate handling, resolution and risk mitigation Monitor external trends and best practices to inform HR strategy and continuous improvement Ensure compliance with applicable employment legislation, policies and procedures Experience, skills and knowledge required Significant global HR generalist experience, ideally within a complex, matrixed, international organisation Proven track record as an HRBP, influencing senior leaders to enhance organisational performance and drive change Strong business acumen, with the ability to influence executive and functional leadership on people-related matters in alignment with business priorities and performance outcomes Strong working knowledge of HR practices and employment frameworks across multiple geographies, with the ability to navigate regional nuances Demonstrated ability to build credible, trusted relationships and operate effectively at all organisational levels Skilled in coaching, influencing and constructively challenging leaders to enhance capability, engagement and performance Ability to translate business strategy into pragmatic, people-focused solutions and actions Strong analytical and problem-solving skills, with the ability to leverage data to inform decision-making Proficient in HR systems and technologies, with a focus on data integrity and continuous process improvement Highly organised with strong attention to detail and the ability to manage competing priorities Excellent communication skills, with the ability to convey complex information clearly and effectively Comfortable operating both strategically and hands-on in a fast-paced, evolving environment Experience within the biotechnology, biopharmaceutical or healthcare industry is preferred Education Bachelor's degree (or equivalent) required, preferably in Human Resources, Business Administration or a related field, with a recognised professional HR qualification (e.g. CIPD or equivalent)
Jul 15, 2026
Full time
Location: London Reporting to: SVP, Head of Human Resources Job Summary Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative, potentially curative cell and gene therapies. Orchard has its global headquarters in London and is a wholly owned subsidiary of Kyowa Kirin, a Japan-based Global Specialty Pharmaceutical Company. The Senior HR Business Partner (HRBP) is a critical strategic partner to C-level global functional leaders, providing expert advice, coaching and solutions across all aspects of the employee lifecycle. Reporting to the Head of HR, the HRBP will play a key role in shaping and importantly delivering people strategies that enhance organisational performance, capability and culture across a global, matrixed environment. Key Elements and Responsibilities Partner with senior, C-level executive leadership and global functional leaders to provide strategic HR guidance across all aspects of the employee lifecycle, including talent, performance, engagement and organisational effectiveness Build trusted relationships and coach leaders to enhance capability, leadership effectiveness and organisational performance Act as a strategic partner in hiring, working with leaders and Talent Acquisition to define workforce needs, guide selection decisions and ensure high-quality, timely hiring outcomes Drive annual talent management processes, including goal setting, talent and succession reviews, performance management and compensation planning in collaboration with Global Rewards Develop and implement business-aligned HR strategies that support organisational goals, growth and transformation Contribute to the development of the HR function by coaching team members and supporting the Head of HR in building organisational capability Ensure effective utilisation and continuous improvement of HR systems, promoting data accuracy and insight-driven decision making Lead employee relations matters, ensuring appropriate handling, resolution and risk mitigation Monitor external trends and best practices to inform HR strategy and continuous improvement Ensure compliance with applicable employment legislation, policies and procedures Experience, skills and knowledge required Significant global HR generalist experience, ideally within a complex, matrixed, international organisation Proven track record as an HRBP, influencing senior leaders to enhance organisational performance and drive change Strong business acumen, with the ability to influence executive and functional leadership on people-related matters in alignment with business priorities and performance outcomes Strong working knowledge of HR practices and employment frameworks across multiple geographies, with the ability to navigate regional nuances Demonstrated ability to build credible, trusted relationships and operate effectively at all organisational levels Skilled in coaching, influencing and constructively challenging leaders to enhance capability, engagement and performance Ability to translate business strategy into pragmatic, people-focused solutions and actions Strong analytical and problem-solving skills, with the ability to leverage data to inform decision-making Proficient in HR systems and technologies, with a focus on data integrity and continuous process improvement Highly organised with strong attention to detail and the ability to manage competing priorities Excellent communication skills, with the ability to convey complex information clearly and effectively Comfortable operating both strategically and hands-on in a fast-paced, evolving environment Experience within the biotechnology, biopharmaceutical or healthcare industry is preferred Education Bachelor's degree (or equivalent) required, preferably in Human Resources, Business Administration or a related field, with a recognised professional HR qualification (e.g. CIPD or equivalent)
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand new adventure, keep reading! Your team This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they're not advising, supporting, or guiding our customers on the latest features, they'll be enjoying the great outdoors, hanging out with their friends and family, or even sailing. Your mission As Director of Customer Success for NEU and ROW, you'll lead a regional organization with a balance of strategic vision and hands on leadership. Reporting to the VP of Global Customer Success, you'll build on a solid foundation, bringing the structure, coaching, and clarity that takes an already high performing team to the next level. This means being equally comfortable partnering with your team leads, stepping into key customer moments, and making critical business decisions that drive alignment with global goals. Your responsibilities Lead and develop the NEU and ROW Customer Success organization, including 2 team leads and CSMs supporting mid market and enterprise customers across Northern Europe, the Middle East, APAC, and beyond. Drive our expansion strategy across existing and emerging markets, identifying where we have room to grow and building the sub regional plans that turn that opportunity into results. Maintain a strategic presence in the customer relationship, engaging directly at the executive level when the moment requires senior visibility or decisive action. Design and execute regional CS strategies that align with global objectives and adapt to market needs. Drive operational excellence through scalable processes, playbooks, and tools that support mid market and enterprise portfolios. Partner closely with Sales, Partnerships, Product, Marketing, and Revenue Operations to align on customer lifecycle strategy and execution. Use customer and business data to make informed decisions that improve retention, adoption, and satisfaction. Represent the NEU and ROW customer voice within the organization, ensuring insights shape product direction and company priorities. Foster a solutions focused culture that encourages accountability, innovation, and constructive challenge. Your story 10+ years in Customer Success, Account Management, or a similar customer facing leadership role within B2B SaaS. You've managed managers and led distributed teams of 10 or more people. You're comfortable with a hybrid work model, spending two days per week in our London office. You have experience leading a team book of business of at least $25 M ARR and a track record of hitting ambitious GRR and NRR targets. Proven ability to operate at both a strategic and hands on level, including managing key customer relationships directly. Experience scaling teams and building operational frameworks that drive efficiency and measurable outcomes. Confident and clear communicator with proven success in executive level discussions. Collaborative leader who inspires trust, challenges constructively, and builds an inclusive, high performance culture. Previous experience supporting customers in the Middle East and APAC regions would be beneficial. You're fluent in English; Spanish or French is a nice bonus. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Private health benefits and health cash plan Pension scheme: 5% matched A minimum of 25 days of annual leave per year Paid educational and wellbeing days off Wellbeing, learning and development, and commuter allowance Home office setup budget - Weekly free office lunch Localized benefits Workation: Work from inspiring locations around the world (45 days annually) Invite to our summer company meet up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.
Jul 15, 2026
Full time
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand new adventure, keep reading! Your team This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they're not advising, supporting, or guiding our customers on the latest features, they'll be enjoying the great outdoors, hanging out with their friends and family, or even sailing. Your mission As Director of Customer Success for NEU and ROW, you'll lead a regional organization with a balance of strategic vision and hands on leadership. Reporting to the VP of Global Customer Success, you'll build on a solid foundation, bringing the structure, coaching, and clarity that takes an already high performing team to the next level. This means being equally comfortable partnering with your team leads, stepping into key customer moments, and making critical business decisions that drive alignment with global goals. Your responsibilities Lead and develop the NEU and ROW Customer Success organization, including 2 team leads and CSMs supporting mid market and enterprise customers across Northern Europe, the Middle East, APAC, and beyond. Drive our expansion strategy across existing and emerging markets, identifying where we have room to grow and building the sub regional plans that turn that opportunity into results. Maintain a strategic presence in the customer relationship, engaging directly at the executive level when the moment requires senior visibility or decisive action. Design and execute regional CS strategies that align with global objectives and adapt to market needs. Drive operational excellence through scalable processes, playbooks, and tools that support mid market and enterprise portfolios. Partner closely with Sales, Partnerships, Product, Marketing, and Revenue Operations to align on customer lifecycle strategy and execution. Use customer and business data to make informed decisions that improve retention, adoption, and satisfaction. Represent the NEU and ROW customer voice within the organization, ensuring insights shape product direction and company priorities. Foster a solutions focused culture that encourages accountability, innovation, and constructive challenge. Your story 10+ years in Customer Success, Account Management, or a similar customer facing leadership role within B2B SaaS. You've managed managers and led distributed teams of 10 or more people. You're comfortable with a hybrid work model, spending two days per week in our London office. You have experience leading a team book of business of at least $25 M ARR and a track record of hitting ambitious GRR and NRR targets. Proven ability to operate at both a strategic and hands on level, including managing key customer relationships directly. Experience scaling teams and building operational frameworks that drive efficiency and measurable outcomes. Confident and clear communicator with proven success in executive level discussions. Collaborative leader who inspires trust, challenges constructively, and builds an inclusive, high performance culture. Previous experience supporting customers in the Middle East and APAC regions would be beneficial. You're fluent in English; Spanish or French is a nice bonus. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Private health benefits and health cash plan Pension scheme: 5% matched A minimum of 25 days of annual leave per year Paid educational and wellbeing days off Wellbeing, learning and development, and commuter allowance Home office setup budget - Weekly free office lunch Localized benefits Workation: Work from inspiring locations around the world (45 days annually) Invite to our summer company meet up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.
Overview Legal Director Regional/EMEA at Kyowa Kirin International plc Marlow, UK WE PUSH THE BOUNDARIES OF MEDICINE. LEAPING FORWARD TO MAKE PEOPLE SMILE At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We're an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose To provide legal advice and support to operational and commercial functions throughout the business Responsibilities Key Responsibilities: Trusted legal business partner to key stakeholders Draft, negotiate and review a broad range of agreements across the UK and EMEA region, including those governing interactions with Health Professionals, Healthcare Organisations and Patient Organisations Legal review of Regional and Global Polices & SOPs Horizon scanning and implementation of new legislation relevant for KKI Provide legal support for observational and real world evidence studies, supply and distribution agreements, homecare agreements, early access programmes, market access, late lifecycle management and complex procurement Provide training to functional and business colleagues on legal topics relevant Create and maintain template documents to assist the legal team and other business functions Provide legal and ABPI Code of Practice advice on KKI strategic projects Enable best practice sharing across the Region Work with other Regions and KKC to improve Global/Cross Regional Contracting process Qualifications Position Requirements UK-qualified solicitor UK affiliate and EMEA Regional experience Significant in house experience in life sciences in UK and familiarity with the ABPI Code of Practice Good understanding of GDPR and relevant legislation in the UK and EU A willingness to build on legal skills and knowledge through on going professional development Sound communication skills Ability to work well under pressure and adapt to changing business priorities Kyowa Kirin International is an equal opportunities employer.
Jul 14, 2026
Full time
Overview Legal Director Regional/EMEA at Kyowa Kirin International plc Marlow, UK WE PUSH THE BOUNDARIES OF MEDICINE. LEAPING FORWARD TO MAKE PEOPLE SMILE At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We're an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose To provide legal advice and support to operational and commercial functions throughout the business Responsibilities Key Responsibilities: Trusted legal business partner to key stakeholders Draft, negotiate and review a broad range of agreements across the UK and EMEA region, including those governing interactions with Health Professionals, Healthcare Organisations and Patient Organisations Legal review of Regional and Global Polices & SOPs Horizon scanning and implementation of new legislation relevant for KKI Provide legal support for observational and real world evidence studies, supply and distribution agreements, homecare agreements, early access programmes, market access, late lifecycle management and complex procurement Provide training to functional and business colleagues on legal topics relevant Create and maintain template documents to assist the legal team and other business functions Provide legal and ABPI Code of Practice advice on KKI strategic projects Enable best practice sharing across the Region Work with other Regions and KKC to improve Global/Cross Regional Contracting process Qualifications Position Requirements UK-qualified solicitor UK affiliate and EMEA Regional experience Significant in house experience in life sciences in UK and familiarity with the ABPI Code of Practice Good understanding of GDPR and relevant legislation in the UK and EU A willingness to build on legal skills and knowledge through on going professional development Sound communication skills Ability to work well under pressure and adapt to changing business priorities Kyowa Kirin International is an equal opportunities employer.
Group Capability Leader Hybrid - Flexible across UK sites Salary DOE + Excellent Benefits Yolk Recruitment are supporting a global manufacturing organisation with the recruitment of a Group Capability Leader to lead the design, development and implementation of a long-term learning strategy across an international division. This is a rare opportunity to shape Learning & Development for a global corporation throughout the UK, Europe and wider international markets, a highly strategic position where you'll partner with Managing Directors, senior leaders and operational teams to understand capability gaps and design scalable learning solutions across a large international manufacturing division. You'll play a key role in developing a long-term L&D strategy, creating consistent learning pathways across multiple business functions, whilst ensuring learning initiatives support both operational excellence and future business growth. This is what you'll be doing as Group Capability Leader Develop and implement a long-term Learning & Development strategy across an international division consisting of over 60 manufacturing businesses globally. Build strong relationships with Managing Directors, senior leadership teams and department managers to identify capability gaps and future development needs. Create scalable learning programmes that can be implemented consistently across multiple sites and countries. Work closely with operational, manufacturing, engineering and support functions to understand role-specific training requirements. Lead stakeholder engagement to gain buy-in and drive adoption of learning initiatives across the business. Utilise the company's newly implemented digital learning platform to design, deliver and monitor learning programmes. Coordinate Subject Matter Experts across the division to capture knowledge and develop high-quality learning content. Develop structured learning pathways for roles across manufacturing, engineering, operations, commercial and support functions. Monitor programme effectiveness through reporting, analytics and continuous improvement activities. Drive a culture of continuous learning, capability development and organisational excellence. Support business transformation projects through effective capability planning and workforce development. The qualities and experience you'll bring Previous experience within a Commercial Group, Divisional or Regional Learning & Development position Experience developing Learning & Development or similar strategies across multiple business units or locations. Strong stakeholder management skills with the ability to influence senior leadership teams. Experience working within manufacturing, engineering, industrial, aerospace or another technical environment. Commercially aware with the ability to align learning initiatives with business objectives. Experience implementing or managing Learning Management Systems (LMS) or digital learning platforms. Ability to design scalable learning programmes for a wide variety of business functions. Excellent communication, project management and organisational skills. Passion for improving organisational performance through people, capability and collaboration. And this is what you'll get in return Leading salary in line with experience Yearly company performance bonus (up to 10% of annual salary) Internal progression routes Hybrid working Flexible working hours - 37.5 hour working week 24 days holiday plus Bank Holidays (increasing with service) Company laptop & mobile phone Contributory Pension Company summer & Christmas events Two-week Christmas shutdown Excellent long-term career development Opportunity to shape Learning & Development across an international manufacturing division Are you ready to make an impact? This role will suit someone who can combine strategic thinking with practical delivery, influence senior leaders and turn complex business needs into capability solutions that work across different functions, sites and countries. If you have led capability or organisational development across a complex manufacturing business and want the opportunity to shape something with genuine divisional impact, apply now. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.
Jul 14, 2026
Full time
Group Capability Leader Hybrid - Flexible across UK sites Salary DOE + Excellent Benefits Yolk Recruitment are supporting a global manufacturing organisation with the recruitment of a Group Capability Leader to lead the design, development and implementation of a long-term learning strategy across an international division. This is a rare opportunity to shape Learning & Development for a global corporation throughout the UK, Europe and wider international markets, a highly strategic position where you'll partner with Managing Directors, senior leaders and operational teams to understand capability gaps and design scalable learning solutions across a large international manufacturing division. You'll play a key role in developing a long-term L&D strategy, creating consistent learning pathways across multiple business functions, whilst ensuring learning initiatives support both operational excellence and future business growth. This is what you'll be doing as Group Capability Leader Develop and implement a long-term Learning & Development strategy across an international division consisting of over 60 manufacturing businesses globally. Build strong relationships with Managing Directors, senior leadership teams and department managers to identify capability gaps and future development needs. Create scalable learning programmes that can be implemented consistently across multiple sites and countries. Work closely with operational, manufacturing, engineering and support functions to understand role-specific training requirements. Lead stakeholder engagement to gain buy-in and drive adoption of learning initiatives across the business. Utilise the company's newly implemented digital learning platform to design, deliver and monitor learning programmes. Coordinate Subject Matter Experts across the division to capture knowledge and develop high-quality learning content. Develop structured learning pathways for roles across manufacturing, engineering, operations, commercial and support functions. Monitor programme effectiveness through reporting, analytics and continuous improvement activities. Drive a culture of continuous learning, capability development and organisational excellence. Support business transformation projects through effective capability planning and workforce development. The qualities and experience you'll bring Previous experience within a Commercial Group, Divisional or Regional Learning & Development position Experience developing Learning & Development or similar strategies across multiple business units or locations. Strong stakeholder management skills with the ability to influence senior leadership teams. Experience working within manufacturing, engineering, industrial, aerospace or another technical environment. Commercially aware with the ability to align learning initiatives with business objectives. Experience implementing or managing Learning Management Systems (LMS) or digital learning platforms. Ability to design scalable learning programmes for a wide variety of business functions. Excellent communication, project management and organisational skills. Passion for improving organisational performance through people, capability and collaboration. And this is what you'll get in return Leading salary in line with experience Yearly company performance bonus (up to 10% of annual salary) Internal progression routes Hybrid working Flexible working hours - 37.5 hour working week 24 days holiday plus Bank Holidays (increasing with service) Company laptop & mobile phone Contributory Pension Company summer & Christmas events Two-week Christmas shutdown Excellent long-term career development Opportunity to shape Learning & Development across an international manufacturing division Are you ready to make an impact? This role will suit someone who can combine strategic thinking with practical delivery, influence senior leaders and turn complex business needs into capability solutions that work across different functions, sites and countries. If you have led capability or organisational development across a complex manufacturing business and want the opportunity to shape something with genuine divisional impact, apply now. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities.
Lead Avanade's Global Insights & CX agenda, bringing to life a critical pillar of the New Horizon strategy by shaping how we understand our clients, listen to them, engage them, and turn insight into growth. This role ensures Avanade has a clear, shared, and actionable understanding of its clients and markets, directly informing strategy, planning, and execution across the business. Sitting within the Growth Office and reporting directly to the Chief Growth Officer, it brings together segmentation, Voice of the Client, customer experience, advocacy, and market intelligence-spanning analyst perspectives, primary research, and TAM-to drive smarter decisions and stronger outcomes. Through strong leadership and influence, the role connects Sales, Marketing, and regional teams, ensuring insight becomes action, not reporting. The role sits at the intersection of client insight, strategy, CX, and storytelling, owning the "client truth" and translating complex signals into clear narratives that guide priorities, align teams, and influence decisions in service of New Horizon. What you will do Lead Avanade's Global Insights & CX function, spanning client segmentation, Voice of the Client, customer experience, advocacy, and market intelligence. Act as the custodian of client truth, ensuring a shared understanding of who our clients are, what they value, and how they experience Avanade. Define and govern Avanade's client segmentation model, guiding where to focus, how to tailor engagement, and how Sales and Marketing align by segment. Lead Voice of the Client programs to ensure we systematically listen, learn, and act on client feedback, closing the loop at global and regional levels. Translate insight into clear, compelling narratives that inform executive decision making, regional strategy, and growth priorities. Support client storytelling grounded in evidence, ensuring insights from CX, VoC, advocacy, and market intelligence inform how Avanade shows up internally and externally. Partner closely with Sales and Marketing to align insight with go to market strategy, planning, and execution. Leverage analyst intelligence, primary research, and TAM to shape Avanade's point of view on markets, opportunities, and growth. Simplify and standardize how insights are generated, governed, and consumed to help the business work smarter at scale. Influence without authority, aligning senior stakeholders across regions and functions around common priorities. Act as a people leader and mentor, developing a high performing global team and future leaders. Provide executive level input into Growth Office forums, planning cycles, and strategic investment discussions. Qualifications Proven senior leadership experience across insights, CX, strategy, or growth in a global, enterprise environment. Strong analytical capability, with experience in segmentation, VoC, research, market intelligence, and performance metrics. Exceptional ability to synthesize complexity and tell clear, credible stories with insight. Experience influencing senior stakeholders across Sales, Marketing, and regional leadership. Strong executive presence with the ability to shape decisions through evidence and narrative. Comfortable operating in ambiguity and complexity, setting direction where problems are not fully defined. Experience leading small, high impact teams in global or matrixed organizations. Strong communication skills, clear, concise, and compelling at executive level. Understanding of B2B technology or professional services markets; Microsoft ecosystem awareness beneficial. About you Client obsessed leader who genuinely seeks to understand clients beyond the numbers. Calm, credible, and confident communicator with strong judgment. Strategic thinker who balances rigor with pragmatism. Trusted advisor who brings clarity, not noise. Natural connector who builds alignment across functions and regions. Inspiring people leader who develops talent and fosters ownership. Comfortable being the bridge between insight and action, holding the line on quality while driving momentum. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities.
Jul 14, 2026
Full time
Lead Avanade's Global Insights & CX agenda, bringing to life a critical pillar of the New Horizon strategy by shaping how we understand our clients, listen to them, engage them, and turn insight into growth. This role ensures Avanade has a clear, shared, and actionable understanding of its clients and markets, directly informing strategy, planning, and execution across the business. Sitting within the Growth Office and reporting directly to the Chief Growth Officer, it brings together segmentation, Voice of the Client, customer experience, advocacy, and market intelligence-spanning analyst perspectives, primary research, and TAM-to drive smarter decisions and stronger outcomes. Through strong leadership and influence, the role connects Sales, Marketing, and regional teams, ensuring insight becomes action, not reporting. The role sits at the intersection of client insight, strategy, CX, and storytelling, owning the "client truth" and translating complex signals into clear narratives that guide priorities, align teams, and influence decisions in service of New Horizon. What you will do Lead Avanade's Global Insights & CX function, spanning client segmentation, Voice of the Client, customer experience, advocacy, and market intelligence. Act as the custodian of client truth, ensuring a shared understanding of who our clients are, what they value, and how they experience Avanade. Define and govern Avanade's client segmentation model, guiding where to focus, how to tailor engagement, and how Sales and Marketing align by segment. Lead Voice of the Client programs to ensure we systematically listen, learn, and act on client feedback, closing the loop at global and regional levels. Translate insight into clear, compelling narratives that inform executive decision making, regional strategy, and growth priorities. Support client storytelling grounded in evidence, ensuring insights from CX, VoC, advocacy, and market intelligence inform how Avanade shows up internally and externally. Partner closely with Sales and Marketing to align insight with go to market strategy, planning, and execution. Leverage analyst intelligence, primary research, and TAM to shape Avanade's point of view on markets, opportunities, and growth. Simplify and standardize how insights are generated, governed, and consumed to help the business work smarter at scale. Influence without authority, aligning senior stakeholders across regions and functions around common priorities. Act as a people leader and mentor, developing a high performing global team and future leaders. Provide executive level input into Growth Office forums, planning cycles, and strategic investment discussions. Qualifications Proven senior leadership experience across insights, CX, strategy, or growth in a global, enterprise environment. Strong analytical capability, with experience in segmentation, VoC, research, market intelligence, and performance metrics. Exceptional ability to synthesize complexity and tell clear, credible stories with insight. Experience influencing senior stakeholders across Sales, Marketing, and regional leadership. Strong executive presence with the ability to shape decisions through evidence and narrative. Comfortable operating in ambiguity and complexity, setting direction where problems are not fully defined. Experience leading small, high impact teams in global or matrixed organizations. Strong communication skills, clear, concise, and compelling at executive level. Understanding of B2B technology or professional services markets; Microsoft ecosystem awareness beneficial. About you Client obsessed leader who genuinely seeks to understand clients beyond the numbers. Calm, credible, and confident communicator with strong judgment. Strategic thinker who balances rigor with pragmatism. Trusted advisor who brings clarity, not noise. Natural connector who builds alignment across functions and regions. Inspiring people leader who develops talent and fosters ownership. Comfortable being the bridge between insight and action, holding the line on quality while driving momentum. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description We are looking for a technically-driven Lead Analyst to join our Growth Marketing Analytics team. This high-impact role scales the development, execution, and evolution of our global and regional growth narratives, deepening understanding of our growth drivers and providing deep-dives through the use of emerging technologies and AI. You will productionise the technical engine behind how we identify and act on opportunities, creating the automated foundations that enable our Marketing and Finance teams to make smarter investment decisions for our global marketing efforts. This role plays a pivotal part in driving better growth economics and further extending our growth architecture, while deploying these elements into the business and being an active participant in decision making. You have the business acumen to know what makes a data product meaningful for marketing stakeholders and can effectively partner with them, while your primary appetite is for scalable products and infrastructure. You will ensure data quality remains pristine across a broad horizontal scope, building a scalable, reflective view of past growth drivers while providing the technical scaffolding to fuel future strategy and ideation across the wider analytics team and its context. Your Mission Your mission is to turn complex marketing and financial data into a scalable, high-performance engine for insight generation. You will own the technical infrastructure for (regional) growth narratives, fostering the development of automated tools (such as Streamlit apps, AI/agentic automation and reporting tools) that guide marketing teams on where the highest value opportunities lie. You will be a key player in helping marketing teams accelerate their impact on our mission by ensuring they have the right data products at their fingertips. Key Responsibilities Analytics Ownership Build and maintain the growth narratives and infrastructure, ensuring a robust technical base for all global and regional growth analysis. Lead further productionising of our Marketing Financials process, automating insights and providing deep-dives to further understand drivers of global and regional growth performance. Lead the development and deployment of advanced analytics consumption tools, including Lightdash reporting, Streamlit apps, and AI/agentic automation to provide deep-dives. Create Payback models and financial modelling to ensure we set the correct guardrails for our investments relative to the unit economics of our customers. Unlock frameworks for new growth areas, from how we can use promos to incentivise growth, how we think about investments across the marketing funnel and work with our Global and Regional leads to unlock these strategies. Balance technical rigor with speed to deliver meaningful data products that translate into business impact. Leadership & Partnering Successfully collaborate with stakeholders who provide input to and consume output from your data products, specifically Finance, Paid & Organic Marketing, and Regional teams. Be a subject matter expert on technical infrastructure within the Marketing Analytics team, ensuring our systems can support future growth. Contribute to the overall analytics strategy, ensuring that tribe data and analytics is discoverable and leveraged. Act as a specialist within the team, identifying technical debt and building reusable data components that pave the way for a path toward Staff Analyst. Required Qualifications 4+ years of hands-on experience in a marketing analytics, data engineering, or insights role, ideally at the start of your technical lead journey. Strong proficiency of SQL and advanced Python is required. Experience with modern data stacks, including dbt, data warehousing (e.g. Snowflake) and visualization/semantic layers like Lightdash or Looker. Ability to understand the underlying business logic of marketing and financials to ensure technical products are meaningful and actionable. Strong ability to collaborate with cross-functional stakeholders (Finance, Marketing) to translate business needs into technical requirements. A focus on building systems and automated insights that drive measurable improvements in how the business consumes data. Preferred Qualifications Experience building data products, such as Streamlit apps, custom internal tools, or AI-integrated workflows. Familiarity with AI-native development workflows and tooling (e.g., Cursor, Claude, or GitHub Copilot) to accelerate the build of data products and automated agents. Proven ability to automate context around data, creating technical systems that effectively communicate the drivers of growth to a wide stakeholder set. "We know that some people are less likely to apply for a role unless they meet every single requirement. If you're excited about this role but your experience doesn't align perfectly with every point, we'd still love to hear from you." Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Jul 14, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description We are looking for a technically-driven Lead Analyst to join our Growth Marketing Analytics team. This high-impact role scales the development, execution, and evolution of our global and regional growth narratives, deepening understanding of our growth drivers and providing deep-dives through the use of emerging technologies and AI. You will productionise the technical engine behind how we identify and act on opportunities, creating the automated foundations that enable our Marketing and Finance teams to make smarter investment decisions for our global marketing efforts. This role plays a pivotal part in driving better growth economics and further extending our growth architecture, while deploying these elements into the business and being an active participant in decision making. You have the business acumen to know what makes a data product meaningful for marketing stakeholders and can effectively partner with them, while your primary appetite is for scalable products and infrastructure. You will ensure data quality remains pristine across a broad horizontal scope, building a scalable, reflective view of past growth drivers while providing the technical scaffolding to fuel future strategy and ideation across the wider analytics team and its context. Your Mission Your mission is to turn complex marketing and financial data into a scalable, high-performance engine for insight generation. You will own the technical infrastructure for (regional) growth narratives, fostering the development of automated tools (such as Streamlit apps, AI/agentic automation and reporting tools) that guide marketing teams on where the highest value opportunities lie. You will be a key player in helping marketing teams accelerate their impact on our mission by ensuring they have the right data products at their fingertips. Key Responsibilities Analytics Ownership Build and maintain the growth narratives and infrastructure, ensuring a robust technical base for all global and regional growth analysis. Lead further productionising of our Marketing Financials process, automating insights and providing deep-dives to further understand drivers of global and regional growth performance. Lead the development and deployment of advanced analytics consumption tools, including Lightdash reporting, Streamlit apps, and AI/agentic automation to provide deep-dives. Create Payback models and financial modelling to ensure we set the correct guardrails for our investments relative to the unit economics of our customers. Unlock frameworks for new growth areas, from how we can use promos to incentivise growth, how we think about investments across the marketing funnel and work with our Global and Regional leads to unlock these strategies. Balance technical rigor with speed to deliver meaningful data products that translate into business impact. Leadership & Partnering Successfully collaborate with stakeholders who provide input to and consume output from your data products, specifically Finance, Paid & Organic Marketing, and Regional teams. Be a subject matter expert on technical infrastructure within the Marketing Analytics team, ensuring our systems can support future growth. Contribute to the overall analytics strategy, ensuring that tribe data and analytics is discoverable and leveraged. Act as a specialist within the team, identifying technical debt and building reusable data components that pave the way for a path toward Staff Analyst. Required Qualifications 4+ years of hands-on experience in a marketing analytics, data engineering, or insights role, ideally at the start of your technical lead journey. Strong proficiency of SQL and advanced Python is required. Experience with modern data stacks, including dbt, data warehousing (e.g. Snowflake) and visualization/semantic layers like Lightdash or Looker. Ability to understand the underlying business logic of marketing and financials to ensure technical products are meaningful and actionable. Strong ability to collaborate with cross-functional stakeholders (Finance, Marketing) to translate business needs into technical requirements. A focus on building systems and automated insights that drive measurable improvements in how the business consumes data. Preferred Qualifications Experience building data products, such as Streamlit apps, custom internal tools, or AI-integrated workflows. Familiarity with AI-native development workflows and tooling (e.g., Cursor, Claude, or GitHub Copilot) to accelerate the build of data products and automated agents. Proven ability to automate context around data, creating technical systems that effectively communicate the drivers of growth to a wide stakeholder set. "We know that some people are less likely to apply for a role unless they meet every single requirement. If you're excited about this role but your experience doesn't align perfectly with every point, we'd still love to hear from you." Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Jul 14, 2026
Full time
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Director, Digital Forensics & Incident Response (Global) Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Reporting To: Matt Hull (Open to Associate Director with progression path to Director) Description The purpose of this role is to lead NCC Group's global Digital Forensics and Incident Response (DFIR) capability, ensuring effective preparedness, response, recovery, and continuous improvement across cyber incident management and forensic investigations. The global DFIR team will consist of regionally distributed colleagues, delivering a consistent, scalable, and market-leading service that protects client assets, reputation, and business operations. The role is responsible for setting strategic direction, driving operational excellence, evolving people, process and technology capabilities, and supporting commercial growth through the conversion of incident response engagements into ongoing security service opportunities. The Director, DFIR will be responsible for ensuring robust cyber resilience capabilities, overseeing major cyber incidents, maintaining advanced forensic practices, and ensuring the function remains aligned with changing client requirements, regulatory obligations, and emerging cyber threats. The role also serves as a senior leader within the Cyber Intelligence and Response business, influencing stakeholders and driving continuous service improvement. A key part of the role is engaging and collaborating with leaders across NCC Group to achieve the following ambitions: Define and execute a global DFIR strategy aligned to business priorities and risk appetite. Strengthen cyber incident preparedness, response, and recovery capabilities. Develop and scale advanced digital forensic capabilities across endpoint, network, and cloud environments. Embed lessons learned from incidents, exercises, and reviews into continuous improvement initiatives. Drive operational excellence through effective capacity planning, resource management, and performance measurement. Support business growth by identifying opportunities to transition incident response engagements into long-term security services. Key Responsibilities Lead the global DFIR function, ensuring effective delivery of digital forensics and incident response services across multiple regions. Define and execute the global DFIR strategy, ensuring alignment with business objectives, client needs, and organisational risk appetite. Manage regional performance through effective resource planning, utilisation management, and alignment to revenue forecasts and delivery demand. Implement clear measures of capacity, utilisation, and operational performance to optimise scalability and efficiency. Drive effective offshoring strategies that balance quality, efficiency, and cost. Oversee the management of major cyber incidents and act as the senior escalation point during high severity events. Ensure coordinated incident response across technical teams, business leadership, clients, and external stakeholders. Drive effective containment, remediation, recovery, and post incident review activities. Lead the development of advanced forensic capabilities across endpoint, network, cloud, and emerging technology environments. Ensure forensic readiness, evidential integrity, and compliance with legal and regulatory requirements. Maintain incident response plans, playbooks, and testing programmes through simulations and exercises. Partner with Legal, Risk, Compliance, and senior business stakeholders to meet regulatory and client obligations. Define, measure, and report on key operational KPIs, including quality, responsiveness, accuracy, and customer satisfaction. Build, mentor, and lead a high performing, diverse, and globally distributed DFIR organisation. Foster a culture of innovation, collaboration, continuous learning, and operational excellence. Represent NCC Group externally through industry forums, conferences, and customer engagements, demonstrating thought leadership in DFIR and cyber resilience. Skills, Knowledge & Expertise Extensive experience leading Digital Forensics and Incident Response (DFIR) teams within complex cyber security environments. Proven experience developing and executing global operational strategies aligned to business objectives. Strong experience managing large scale cyber incidents, breaches, and crisis response activities. Expertise in digital forensics across endpoint, network, cloud, and hybrid environments. Experience building, developing, and retaining high performing technical teams across multiple geographies. Strong process improvement and operational transformation experience. Experience managing budgets, forecasting demand, and optimising resource allocation. Ability to influence and communicate effectively with executive stakeholders, clients, regulators, and technical teams. Strong written and verbal communication skills, with the ability to translate complex cyber security concepts into business focused language. Experience leading organisational change and technology transformation initiatives. Experience within Managed Security Services (MSSP) or large scale cyber security consulting environments. Experience supporting commercial growth, sales enablement, and service expansion opportunities. Strong knowledge of current cyber threat trends, regulatory requirements, and industry best practices. Active participation in industry forums, conferences, or recognised cybersecurity communities. Job Benefits We have a high performance culture which is balanced evenly with world class well being initiatives and benefits: Flexible Working: Balance your work and personal life with our flexible working options. Enhanced Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. Medicash & Critical Illness Scheme. Financial & Investment Benefits: Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes. Green Car Scheme. Cycle to Work Scheme. Special Time Off for important life events. Enhanced Family Planning, Maternity, and Paternity Support.
Jul 14, 2026
Full time
Director, Digital Forensics & Incident Response (Global) Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Reporting To: Matt Hull (Open to Associate Director with progression path to Director) Description The purpose of this role is to lead NCC Group's global Digital Forensics and Incident Response (DFIR) capability, ensuring effective preparedness, response, recovery, and continuous improvement across cyber incident management and forensic investigations. The global DFIR team will consist of regionally distributed colleagues, delivering a consistent, scalable, and market-leading service that protects client assets, reputation, and business operations. The role is responsible for setting strategic direction, driving operational excellence, evolving people, process and technology capabilities, and supporting commercial growth through the conversion of incident response engagements into ongoing security service opportunities. The Director, DFIR will be responsible for ensuring robust cyber resilience capabilities, overseeing major cyber incidents, maintaining advanced forensic practices, and ensuring the function remains aligned with changing client requirements, regulatory obligations, and emerging cyber threats. The role also serves as a senior leader within the Cyber Intelligence and Response business, influencing stakeholders and driving continuous service improvement. A key part of the role is engaging and collaborating with leaders across NCC Group to achieve the following ambitions: Define and execute a global DFIR strategy aligned to business priorities and risk appetite. Strengthen cyber incident preparedness, response, and recovery capabilities. Develop and scale advanced digital forensic capabilities across endpoint, network, and cloud environments. Embed lessons learned from incidents, exercises, and reviews into continuous improvement initiatives. Drive operational excellence through effective capacity planning, resource management, and performance measurement. Support business growth by identifying opportunities to transition incident response engagements into long-term security services. Key Responsibilities Lead the global DFIR function, ensuring effective delivery of digital forensics and incident response services across multiple regions. Define and execute the global DFIR strategy, ensuring alignment with business objectives, client needs, and organisational risk appetite. Manage regional performance through effective resource planning, utilisation management, and alignment to revenue forecasts and delivery demand. Implement clear measures of capacity, utilisation, and operational performance to optimise scalability and efficiency. Drive effective offshoring strategies that balance quality, efficiency, and cost. Oversee the management of major cyber incidents and act as the senior escalation point during high severity events. Ensure coordinated incident response across technical teams, business leadership, clients, and external stakeholders. Drive effective containment, remediation, recovery, and post incident review activities. Lead the development of advanced forensic capabilities across endpoint, network, cloud, and emerging technology environments. Ensure forensic readiness, evidential integrity, and compliance with legal and regulatory requirements. Maintain incident response plans, playbooks, and testing programmes through simulations and exercises. Partner with Legal, Risk, Compliance, and senior business stakeholders to meet regulatory and client obligations. Define, measure, and report on key operational KPIs, including quality, responsiveness, accuracy, and customer satisfaction. Build, mentor, and lead a high performing, diverse, and globally distributed DFIR organisation. Foster a culture of innovation, collaboration, continuous learning, and operational excellence. Represent NCC Group externally through industry forums, conferences, and customer engagements, demonstrating thought leadership in DFIR and cyber resilience. Skills, Knowledge & Expertise Extensive experience leading Digital Forensics and Incident Response (DFIR) teams within complex cyber security environments. Proven experience developing and executing global operational strategies aligned to business objectives. Strong experience managing large scale cyber incidents, breaches, and crisis response activities. Expertise in digital forensics across endpoint, network, cloud, and hybrid environments. Experience building, developing, and retaining high performing technical teams across multiple geographies. Strong process improvement and operational transformation experience. Experience managing budgets, forecasting demand, and optimising resource allocation. Ability to influence and communicate effectively with executive stakeholders, clients, regulators, and technical teams. Strong written and verbal communication skills, with the ability to translate complex cyber security concepts into business focused language. Experience leading organisational change and technology transformation initiatives. Experience within Managed Security Services (MSSP) or large scale cyber security consulting environments. Experience supporting commercial growth, sales enablement, and service expansion opportunities. Strong knowledge of current cyber threat trends, regulatory requirements, and industry best practices. Active participation in industry forums, conferences, or recognised cybersecurity communities. Job Benefits We have a high performance culture which is balanced evenly with world class well being initiatives and benefits: Flexible Working: Balance your work and personal life with our flexible working options. Enhanced Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. Medicash & Critical Illness Scheme. Financial & Investment Benefits: Pension, Life Assurance, and Share Save Scheme. Community & Volunteering Programmes. Green Car Scheme. Cycle to Work Scheme. Special Time Off for important life events. Enhanced Family Planning, Maternity, and Paternity Support.
Position Group Tax Process Owner Location London Cambridge Employment type Full-time regular Benefits Competitive package with an attractive bonus plan, regionally specific benefits ranging from above the norm paid vacation, contributions to retirement investment plans or pensions, insurances and many other memberships and perks designed to enhance the workplace experience, your health, and wellbeing. The job We are looking for a Group Tax Process Owner to lead the design, control, operation, and continuous improvement of AVEVA's Group Tax Reporting processes. This role is critical in ensuring compliance with US GAAP and Sarbanes-Oxley standards by embedding robust, scalable, and efficient tax processes across the organisation. You will work cross-functionally with tax, finance, IT, and audit teams to implement global standards and drive automation and governance in tax reporting. Principal Accountabilities Develop and maintain the Group Tax Reporting process taxonomy within the global R2R framework. Ensure all Group Reporting process activities are PCAOB compliant. Design global standardised, end-to-end tax processes that are simple, practical, and scalable. Embed financial controls within the R2R process, ensuring risks are documented and mitigated. Establish demonstrable, continuously tested controls aligned with SOX requirements. Define processes that align entity-level reporting with Group Reporting requirements. Collaborate with local tax, finance, Group Reporting, and SSC teams to design fit-for-purpose processes. Create and approve Standard Operating Procedures (SOPs) supporting PCAOB and US GAAP compliance. Ensure all Group Reporting processes are mapped in Business Optix. Lead routine governance meetings with stakeholders to monitor process performance. Work with other process leads and SMEs to ensure system and process changes meet design principles, with clear hand-offs and RACIs. Partner with IT to implement automated system controls. Use KPIs and metrics to measure process performance and identify operational gaps. Drive automation and simplification of manual processes. Ensure all change initiatives align with the four key principles: Design, Control, Operate, and Improve. Ideal Experience and Skills Recognised professional finance qualification. Recognised tax qualification. Proven experience in tax reporting processes, including Group Tax Reporting. Strong communication skills across all stakeholder levels. High integrity and commitment to ethical standards. Experience interpreting and managing control and operational risk. Familiarity with US GAAP, PCAOB, and Sarbanes-Oxley requirements. Experience with process design and governance in a global finance environment. UK Benefits include Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Background checks AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. Equal Opportunity Employer AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case by case basis.
Jul 14, 2026
Full time
Position Group Tax Process Owner Location London Cambridge Employment type Full-time regular Benefits Competitive package with an attractive bonus plan, regionally specific benefits ranging from above the norm paid vacation, contributions to retirement investment plans or pensions, insurances and many other memberships and perks designed to enhance the workplace experience, your health, and wellbeing. The job We are looking for a Group Tax Process Owner to lead the design, control, operation, and continuous improvement of AVEVA's Group Tax Reporting processes. This role is critical in ensuring compliance with US GAAP and Sarbanes-Oxley standards by embedding robust, scalable, and efficient tax processes across the organisation. You will work cross-functionally with tax, finance, IT, and audit teams to implement global standards and drive automation and governance in tax reporting. Principal Accountabilities Develop and maintain the Group Tax Reporting process taxonomy within the global R2R framework. Ensure all Group Reporting process activities are PCAOB compliant. Design global standardised, end-to-end tax processes that are simple, practical, and scalable. Embed financial controls within the R2R process, ensuring risks are documented and mitigated. Establish demonstrable, continuously tested controls aligned with SOX requirements. Define processes that align entity-level reporting with Group Reporting requirements. Collaborate with local tax, finance, Group Reporting, and SSC teams to design fit-for-purpose processes. Create and approve Standard Operating Procedures (SOPs) supporting PCAOB and US GAAP compliance. Ensure all Group Reporting processes are mapped in Business Optix. Lead routine governance meetings with stakeholders to monitor process performance. Work with other process leads and SMEs to ensure system and process changes meet design principles, with clear hand-offs and RACIs. Partner with IT to implement automated system controls. Use KPIs and metrics to measure process performance and identify operational gaps. Drive automation and simplification of manual processes. Ensure all change initiatives align with the four key principles: Design, Control, Operate, and Improve. Ideal Experience and Skills Recognised professional finance qualification. Recognised tax qualification. Proven experience in tax reporting processes, including Group Tax Reporting. Strong communication skills across all stakeholder levels. High integrity and commitment to ethical standards. Experience interpreting and managing control and operational risk. Familiarity with US GAAP, PCAOB, and Sarbanes-Oxley requirements. Experience with process design and governance in a global finance environment. UK Benefits include Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Background checks AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. Equal Opportunity Employer AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case by case basis.
ROLE: National Account Manager HOURS: 40 hours per week, Monday - Friday SALARY: Up to £55,000 basic salary, plus bonus, car/car allowance, and benefits BENEFITS: Performance-related bonus of up to 20%, Company car or car allowance BASE: Field Based - National Role Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking an experienced National Account Manager to join Vista Panels, part of the Eurocell Group. This is a key role responsible for developing and strengthening strategic partnerships for our composite door range with major trade customers across the UK. Working with fabricators, installers, builders' merchants, buying groups and trade distribution partners, you will drive sales growth, increase market share and identify new business opportunities. You will build long-term customer relationships, deliver outstanding service and ensure the continued success of key national accounts. This opportunity could suit a high-performing sales professional with experience in the composite door, window and door, fenestration, or wider building products sector. The ideal candidate will have a proven track record of managing national trade accounts, developing strategic customer relationships and delivering sustainable, profitable growth. WHAT OUR NATIONAL ACCOUNT MANAGERS DO: Manage and develop a portfolio of national and regional trade accounts Build strong relationships with senior decision-makers, Procurement Teams, Sales Directors, and Branch Management Create and execute account development plans to achieve growth targets Conduct regular business reviews with key customers Identify and secure new trade accounts within the composite door, fenestration, builders' merchant, and construction sectors Develop strategies to win business from competitors and expand distribution channels Generate and convert opportunities through networking, industry events, and market intelligence Negotiate pricing agreements, rebates, annual contracts, and commercial terms Deliver profitable sales growth while maintaining margin objectives Manage tender submissions and contract renewals Work closely with customer service, operations, supply chain, technical, and marketing teams to ensure excellent customer delivery Proven experience in National Account Management, Key Account Management, or Business Development WHAT WE NEED FROM OUR NATIONAL ACCOUNT MANAGERS: Strong track record of delivering sales growth within a B2B environment Experience managing large trade accounts and commercial negotiations Excellent relationship-building and stakeholder management skills Strong commercial awareness and analytical capability Ability to work independently and manage a national territory Full UK driving licence Experience within the composite door, fenestration, windows and doors, building products, construction products, or builders' merchant sectors could be an advantage Existing relationships with installers, fabricators, distributors, buying groups, or merchants could be an advantage Understanding of specification sales and route-to-market strategies could be advantageous WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with a very competitive basic salary of up to £55,000 Performance-related bonus of up to 20% Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Jul 14, 2026
Full time
ROLE: National Account Manager HOURS: 40 hours per week, Monday - Friday SALARY: Up to £55,000 basic salary, plus bonus, car/car allowance, and benefits BENEFITS: Performance-related bonus of up to 20%, Company car or car allowance BASE: Field Based - National Role Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking an experienced National Account Manager to join Vista Panels, part of the Eurocell Group. This is a key role responsible for developing and strengthening strategic partnerships for our composite door range with major trade customers across the UK. Working with fabricators, installers, builders' merchants, buying groups and trade distribution partners, you will drive sales growth, increase market share and identify new business opportunities. You will build long-term customer relationships, deliver outstanding service and ensure the continued success of key national accounts. This opportunity could suit a high-performing sales professional with experience in the composite door, window and door, fenestration, or wider building products sector. The ideal candidate will have a proven track record of managing national trade accounts, developing strategic customer relationships and delivering sustainable, profitable growth. WHAT OUR NATIONAL ACCOUNT MANAGERS DO: Manage and develop a portfolio of national and regional trade accounts Build strong relationships with senior decision-makers, Procurement Teams, Sales Directors, and Branch Management Create and execute account development plans to achieve growth targets Conduct regular business reviews with key customers Identify and secure new trade accounts within the composite door, fenestration, builders' merchant, and construction sectors Develop strategies to win business from competitors and expand distribution channels Generate and convert opportunities through networking, industry events, and market intelligence Negotiate pricing agreements, rebates, annual contracts, and commercial terms Deliver profitable sales growth while maintaining margin objectives Manage tender submissions and contract renewals Work closely with customer service, operations, supply chain, technical, and marketing teams to ensure excellent customer delivery Proven experience in National Account Management, Key Account Management, or Business Development WHAT WE NEED FROM OUR NATIONAL ACCOUNT MANAGERS: Strong track record of delivering sales growth within a B2B environment Experience managing large trade accounts and commercial negotiations Excellent relationship-building and stakeholder management skills Strong commercial awareness and analytical capability Ability to work independently and manage a national territory Full UK driving licence Experience within the composite door, fenestration, windows and doors, building products, construction products, or builders' merchant sectors could be an advantage Existing relationships with installers, fabricators, distributors, buying groups, or merchants could be an advantage Understanding of specification sales and route-to-market strategies could be advantageous WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with a very competitive basic salary of up to £55,000 Performance-related bonus of up to 20% Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Jul 14, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Regional People Advisor - Retail We are delighted to be supporting a growing, people-focused retail business as they look to appoint a Regional People Advisor to support their stores. The ideal candidate with have previous Regional experience in a retail or hospitality environment. This is a fantastic opportunity to join during an exciting phase of growth, where culture, performance and people development are genuinely front of mind. Reporting into the HR Manager, you'll be the key People contact for your region - partnering closely with Regional and Store Managers to keep their teams engaged, supported and performing at their best. What you'll be doing Acting as the first point of contact for all HR support across your retail region Coaching and upskilling Store and Regional Managers on performance, absence, conduct and employee relations Managing ER cases end to end, ensuring fair and consistent outcomes Supporting with investigations, disciplinaries and complex people matters Driving engagement, retention and development initiatives within stores Supporting succession planning and talent conversations across your region Using people data to identify trends and provide practical, commercial solutions Playing a key role in embedding culture, values and best practice across your patch About you CIPD qualified (or working towards) Previous experience in a retail or multi-site environment Strong ER knowledge with confidence handling cases independently Comfortable travelling across your region and building relationships face to face Practical, approachable and commercially aware Enjoy being visible in stores and partnering closely with operational leaders A real people person who balances empathy with sound judgement This is a brilliant opportunity for a hands-on Regional HR professional who loves being out in the business, building relationships and making a tangible difference in stores every day. BH36615
Jul 14, 2026
Full time
Regional People Advisor - Retail We are delighted to be supporting a growing, people-focused retail business as they look to appoint a Regional People Advisor to support their stores. The ideal candidate with have previous Regional experience in a retail or hospitality environment. This is a fantastic opportunity to join during an exciting phase of growth, where culture, performance and people development are genuinely front of mind. Reporting into the HR Manager, you'll be the key People contact for your region - partnering closely with Regional and Store Managers to keep their teams engaged, supported and performing at their best. What you'll be doing Acting as the first point of contact for all HR support across your retail region Coaching and upskilling Store and Regional Managers on performance, absence, conduct and employee relations Managing ER cases end to end, ensuring fair and consistent outcomes Supporting with investigations, disciplinaries and complex people matters Driving engagement, retention and development initiatives within stores Supporting succession planning and talent conversations across your region Using people data to identify trends and provide practical, commercial solutions Playing a key role in embedding culture, values and best practice across your patch About you CIPD qualified (or working towards) Previous experience in a retail or multi-site environment Strong ER knowledge with confidence handling cases independently Comfortable travelling across your region and building relationships face to face Practical, approachable and commercially aware Enjoy being visible in stores and partnering closely with operational leaders A real people person who balances empathy with sound judgement This is a brilliant opportunity for a hands-on Regional HR professional who loves being out in the business, building relationships and making a tangible difference in stores every day. BH36615
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The successful candidate will join our existing Solution Consulting leadership team and will be responsible for leading the FI Solution Consulting team, with a particular focus on our acquirer and gateway partners. This role is accountable for shaping and driving solution strategy in support of Planet's acquiring, gateway and value added services propositions, including DCC, MCP and integrated payment gateway solutions. The individual will lead a team of solution consultants, ensuring that partner and customer requirements are clearly understood, well documented and effectively driven through internal teams to support delivery and commercial success. In addition to leading the team, the successful candidate will remain hands on in selected strategic opportunities and partner engagements, directly performing solution consultancy activity with key partners and working closely with commercial teams to support growth. Senior Director, Solution Consultancy responsibilities Leading and managing the FI Solution Consultancy team, providing direction, structure, coaching and development to build a high performing regional function Owning the solution consultancy strategy and engagement model for acquirer partners, gateway partners and other strategic payment ecosystem relationships across the region Supporting the growth of Planet's acquiring and gateway propositions by shaping partner ready solution approaches for DCC, MCP and integrated gateway services Working closely with commercial teams to support partner growth, new business development, strategic account expansion and solution positioning Acting as a senior solution lead for selected strategic partner engagements, directly supporting discovery, solution design, requirement definition and commercial discussions Ensuring partner, customer and internal business requirements are clearly captured, properly documented and driven through the appropriate internal functions Translating commercial opportunities into clear, structured and actionable solution requirements for Product, Technology, Delivery, Operations and other stakeholders Building trusted relationships with senior external stakeholders across acquirers, gateway partners, processors and other payment ecosystem participants globally Maintaining a strong understanding of Planet products, services and technical capabilities in order to articulate value propositions clearly and credibly Ensuring solution consultancy outputs are delivered to a high standard, including requirements documentation, solution overviews, partner proposals, gap analysis and internal handover materials Driving alignment between commercial, product and delivery teams to ensure that partner opportunities are well qualified and strategically prioritised Supporting the governance and consistency of the Solution Consultancy function, including standards, templates, documentation quality and internal ways of working Identifying opportunities to improve processes, tools and engagement models across the function to drive efficiency, quality and better partner outcomes Acting as a senior escalation point for complex partner discussions, solution challenges and cross functional alignment issues Supporting ad hoc strategic initiatives and cross functional projects as required What you will do Lead a team of solution consultants working across multiple partner types, territories and opportunity streams Bring deep expertise in payments, acquiring and gateway partnerships to shape credible, scalable and commercially strong solution proposals Partner closely with commercial leaders to support sales strategy, account growth and partner relationship development Provide leadership and clarity for complex opportunities where multiple stakeholders, products and technical dependencies must be aligned Balance strategic leadership with hands on execution by directly supporting selected high value or high complexity partner engagements Ensure requirements are not only documented clearly, but are also tracked, understood and driven through the organisation to conclusion Represent the Solution Consultancy team internally with senior stakeholders and externally with key strategic partners Mentor, coach and develop the team to strengthen capability, consistency and confidence across the function Who you are A senior leader with a strong track record of managing and developing high performing teams Highly experienced in working with acquiring partners, gateway partners and broader payment ecosystem stakeholders across multiple markets Commercially minded and technically credible, able to bridge customer need, partner expectation and internal capability Comfortable operating strategically while also remaining hands on where required A strong communicator who can create alignment across commercial, product, delivery and technical teams Someone who is structured, proactive and capable of driving momentum in complex environments A natural relationship builder with the seniority and credibility to engage external partners and internal stakeholders with confidence Comfortable with complexity, pace and accountability What you will need to bring to Planet Significant experience in solution consultancy, payments consulting, pre sales, partner solutions or a related leadership role within the payments industry Strong experience working with global acquirer partners, gateway partners and related payment service providers Proven experience leading and developing teams in a fast paced, commercially focused environment Deep knowledge of acquiring, payment gateways and value added services such as DCC and MCP Strong understanding of integrated payment solutions and the broader payments ecosystem Demonstrable experience gathering, documenting and driving requirements across complex business and technical environments Strong stakeholder management skills, with the ability to influence and align both internal teams and external partners Excellent written and verbal communication skills, including the ability to present complex solution concepts clearly Strong analytical, organisational and problem solving capability Ability to work across multiple initiatives simultaneously while maintaining quality and attention to detail Leadership, mentoring and coaching capability Willingness to travel where required UK based / EMEA based with hybrid working Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel good connected commerce. We would love to hear from you - apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Jul 14, 2026
Full time
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role Overview The successful candidate will join our existing Solution Consulting leadership team and will be responsible for leading the FI Solution Consulting team, with a particular focus on our acquirer and gateway partners. This role is accountable for shaping and driving solution strategy in support of Planet's acquiring, gateway and value added services propositions, including DCC, MCP and integrated payment gateway solutions. The individual will lead a team of solution consultants, ensuring that partner and customer requirements are clearly understood, well documented and effectively driven through internal teams to support delivery and commercial success. In addition to leading the team, the successful candidate will remain hands on in selected strategic opportunities and partner engagements, directly performing solution consultancy activity with key partners and working closely with commercial teams to support growth. Senior Director, Solution Consultancy responsibilities Leading and managing the FI Solution Consultancy team, providing direction, structure, coaching and development to build a high performing regional function Owning the solution consultancy strategy and engagement model for acquirer partners, gateway partners and other strategic payment ecosystem relationships across the region Supporting the growth of Planet's acquiring and gateway propositions by shaping partner ready solution approaches for DCC, MCP and integrated gateway services Working closely with commercial teams to support partner growth, new business development, strategic account expansion and solution positioning Acting as a senior solution lead for selected strategic partner engagements, directly supporting discovery, solution design, requirement definition and commercial discussions Ensuring partner, customer and internal business requirements are clearly captured, properly documented and driven through the appropriate internal functions Translating commercial opportunities into clear, structured and actionable solution requirements for Product, Technology, Delivery, Operations and other stakeholders Building trusted relationships with senior external stakeholders across acquirers, gateway partners, processors and other payment ecosystem participants globally Maintaining a strong understanding of Planet products, services and technical capabilities in order to articulate value propositions clearly and credibly Ensuring solution consultancy outputs are delivered to a high standard, including requirements documentation, solution overviews, partner proposals, gap analysis and internal handover materials Driving alignment between commercial, product and delivery teams to ensure that partner opportunities are well qualified and strategically prioritised Supporting the governance and consistency of the Solution Consultancy function, including standards, templates, documentation quality and internal ways of working Identifying opportunities to improve processes, tools and engagement models across the function to drive efficiency, quality and better partner outcomes Acting as a senior escalation point for complex partner discussions, solution challenges and cross functional alignment issues Supporting ad hoc strategic initiatives and cross functional projects as required What you will do Lead a team of solution consultants working across multiple partner types, territories and opportunity streams Bring deep expertise in payments, acquiring and gateway partnerships to shape credible, scalable and commercially strong solution proposals Partner closely with commercial leaders to support sales strategy, account growth and partner relationship development Provide leadership and clarity for complex opportunities where multiple stakeholders, products and technical dependencies must be aligned Balance strategic leadership with hands on execution by directly supporting selected high value or high complexity partner engagements Ensure requirements are not only documented clearly, but are also tracked, understood and driven through the organisation to conclusion Represent the Solution Consultancy team internally with senior stakeholders and externally with key strategic partners Mentor, coach and develop the team to strengthen capability, consistency and confidence across the function Who you are A senior leader with a strong track record of managing and developing high performing teams Highly experienced in working with acquiring partners, gateway partners and broader payment ecosystem stakeholders across multiple markets Commercially minded and technically credible, able to bridge customer need, partner expectation and internal capability Comfortable operating strategically while also remaining hands on where required A strong communicator who can create alignment across commercial, product, delivery and technical teams Someone who is structured, proactive and capable of driving momentum in complex environments A natural relationship builder with the seniority and credibility to engage external partners and internal stakeholders with confidence Comfortable with complexity, pace and accountability What you will need to bring to Planet Significant experience in solution consultancy, payments consulting, pre sales, partner solutions or a related leadership role within the payments industry Strong experience working with global acquirer partners, gateway partners and related payment service providers Proven experience leading and developing teams in a fast paced, commercially focused environment Deep knowledge of acquiring, payment gateways and value added services such as DCC and MCP Strong understanding of integrated payment solutions and the broader payments ecosystem Demonstrable experience gathering, documenting and driving requirements across complex business and technical environments Strong stakeholder management skills, with the ability to influence and align both internal teams and external partners Excellent written and verbal communication skills, including the ability to present complex solution concepts clearly Strong analytical, organisational and problem solving capability Ability to work across multiple initiatives simultaneously while maintaining quality and attention to detail Leadership, mentoring and coaching capability Willingness to travel where required UK based / EMEA based with hybrid working Why Planet Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel good connected commerce. We would love to hear from you - apply now. At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Case Worker - Mental Health Location: London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working. Salary : £28,000 - £30,000 per year Vacancy Type : Permanent, Full Time (37hours per week) This role requires access to a car, and a full current driving licence. Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. County Lines Support and Rescue Service County Lines Support Service: A specialist support service for under 25's, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester. Job Description The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. About You Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team. Honest and reliable, with a creative and flexible approach to all aspects of work. Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a 'can do' attitude. Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings. Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs. Experience of using recording and data collation systems. Main Duties and Accountabilities Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity - young people are referred by means of effective assessment, care planning, and risk management. Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances. Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential. Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people. Qualifications Good ICT skills, with experience of using data recording and data collation systems. Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting. Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services. Knowledge of issues around risk and vulnerability amongst young people. Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies. We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
Jul 14, 2026
Full time
Case Worker - Mental Health Location: London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working. Salary : £28,000 - £30,000 per year Vacancy Type : Permanent, Full Time (37hours per week) This role requires access to a car, and a full current driving licence. Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. County Lines Support and Rescue Service County Lines Support Service: A specialist support service for under 25's, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester. Job Description The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. About You Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team. Honest and reliable, with a creative and flexible approach to all aspects of work. Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a 'can do' attitude. Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings. Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs. Experience of using recording and data collation systems. Main Duties and Accountabilities Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity - young people are referred by means of effective assessment, care planning, and risk management. Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances. Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential. Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people. Qualifications Good ICT skills, with experience of using data recording and data collation systems. Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting. Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services. Knowledge of issues around risk and vulnerability amongst young people. Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies. We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.
A newly established regional public sector organisation is creating its digital, systems and data environment from the ground up. This is not a role maintaining an established technology estate. You will decide what the organisation needs, lead its implementation and build the capability required to support significant growth and organisational change. Director of Digital and Systems Southampton 100,000 to 115,000 Hybrid working, with a minimum of two days per week in the office Permanent The opportunity The organisation currently relies on systems, infrastructure and support provided by partner organisations. Over the next two years, six organisations or functions will transition into the new authority, while it establishes its own offices, operating model and internal capability. You will take ownership of the digital and systems strategy behind that transition. Starting with a largely blank slate, you will determine which platforms should be retained, replaced or introduced, how they should work together and how data can be moved safely from existing arrangements. The immediate challenge is to create a secure and stable foundation that allows the organisation to operate independently and grow rapidly, without introducing unnecessary complexity or long-term technical debt. This is a senior leadership role, but the initial team will be small. You will need to move confidently between strategy and delivery, remaining close enough to the detail to assess technical options, challenge suppliers and make informed architectural decisions. What you will lead You will: Define the digital, systems and data vision, roadmap and investment priorities. Design the enterprise architecture and establish the technical standards the organisation will operate against. Assess and implement core platforms across areas such as ERP, finance, HR, CRM, Microsoft 365, collaboration, data and integration. Lead data migration and systems integration across multiple organisations, recognising that common platforms may contain very different processes, configurations and data structures. Plan live service transitions, cutovers, readiness activity and stabilisation while protecting operational continuity. Establish appropriate standards for cyber security, information governance, accessibility, assurance and secure-by-design delivery. Manage suppliers, procurement activity, contract performance and value realisation. Build the team, service management arrangements and governance needed to support the organisation over the longer term. Act as a trusted adviser to senior leaders, explaining technical choices clearly and ensuring digital implications are considered in wider organisational decisions. During your first 6 to 12 months, success will mean providing confidence that the organisation can stand on its own. You will establish the target architecture, create a realistic delivery roadmap and put the foundations in place for the first major organisational transitions. The aim is not simply to implement new technology. It is to create an integrated, scalable and resilient environment that supports the people using it and allows the wider organisation to deliver effectively. What you will bring You will need a strong record of building or significantly reshaping digital and systems capability within a new, growing or transforming organisation. Your experience should include: Designing and implementing an integrated enterprise systems landscape. Leading ERP and CRM implementation or transformation. Managing complex data migration, systems integration and legacy transition. Delivering major technology programmes involving multiple suppliers and stakeholders. Managing live service change without disrupting critical operations. Making sound architectural decisions across applications, data, integration, infrastructure and security. Communicating effectively with technical specialists, senior executives and non-technical decision-makers. Experience gained within wider public services, higher education, regulated organisations or businesses supplying technology into the public sector would be beneficial. You will need to understand the standards, scrutiny and responsibilities associated with delivering public services. An ITIL or similar service management qualification would be useful, as would previous experience bringing several services or organisations into a single operating environment. Leadership and culture The people joining now will influence how the organisation operates for years to come. You will need to be open, collaborative and professionally credible, with the confidence to set direction while listening carefully to the expertise of others. The right person will be comfortable working across organisational boundaries, leading and developing a small team and building trusted relationships with external partners. You will welcome constructive challenge, communicate honestly and focus on achieving meaningful outcomes rather than following process for its own sake. Salary and benefits The package includes: Salary of 100,000 to 115,000 . Hybrid working, with a minimum of two days per week in the Southampton office. Defined benefit pension scheme with an employer contribution of 18.1% . 32 days' holiday , rising to 34 days after five years' service, plus bank holidays. Death-in-service lump sum of three times pensionable pay. Investment in professional development and leadership growth. This is an opportunity to create something rather than inherit it. You will have the mandate to make decisions that matter and leave a visible, lasting impact on how a new public service organisation operates. Apply now or contact Chris Lynes at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jul 14, 2026
Full time
A newly established regional public sector organisation is creating its digital, systems and data environment from the ground up. This is not a role maintaining an established technology estate. You will decide what the organisation needs, lead its implementation and build the capability required to support significant growth and organisational change. Director of Digital and Systems Southampton 100,000 to 115,000 Hybrid working, with a minimum of two days per week in the office Permanent The opportunity The organisation currently relies on systems, infrastructure and support provided by partner organisations. Over the next two years, six organisations or functions will transition into the new authority, while it establishes its own offices, operating model and internal capability. You will take ownership of the digital and systems strategy behind that transition. Starting with a largely blank slate, you will determine which platforms should be retained, replaced or introduced, how they should work together and how data can be moved safely from existing arrangements. The immediate challenge is to create a secure and stable foundation that allows the organisation to operate independently and grow rapidly, without introducing unnecessary complexity or long-term technical debt. This is a senior leadership role, but the initial team will be small. You will need to move confidently between strategy and delivery, remaining close enough to the detail to assess technical options, challenge suppliers and make informed architectural decisions. What you will lead You will: Define the digital, systems and data vision, roadmap and investment priorities. Design the enterprise architecture and establish the technical standards the organisation will operate against. Assess and implement core platforms across areas such as ERP, finance, HR, CRM, Microsoft 365, collaboration, data and integration. Lead data migration and systems integration across multiple organisations, recognising that common platforms may contain very different processes, configurations and data structures. Plan live service transitions, cutovers, readiness activity and stabilisation while protecting operational continuity. Establish appropriate standards for cyber security, information governance, accessibility, assurance and secure-by-design delivery. Manage suppliers, procurement activity, contract performance and value realisation. Build the team, service management arrangements and governance needed to support the organisation over the longer term. Act as a trusted adviser to senior leaders, explaining technical choices clearly and ensuring digital implications are considered in wider organisational decisions. During your first 6 to 12 months, success will mean providing confidence that the organisation can stand on its own. You will establish the target architecture, create a realistic delivery roadmap and put the foundations in place for the first major organisational transitions. The aim is not simply to implement new technology. It is to create an integrated, scalable and resilient environment that supports the people using it and allows the wider organisation to deliver effectively. What you will bring You will need a strong record of building or significantly reshaping digital and systems capability within a new, growing or transforming organisation. Your experience should include: Designing and implementing an integrated enterprise systems landscape. Leading ERP and CRM implementation or transformation. Managing complex data migration, systems integration and legacy transition. Delivering major technology programmes involving multiple suppliers and stakeholders. Managing live service change without disrupting critical operations. Making sound architectural decisions across applications, data, integration, infrastructure and security. Communicating effectively with technical specialists, senior executives and non-technical decision-makers. Experience gained within wider public services, higher education, regulated organisations or businesses supplying technology into the public sector would be beneficial. You will need to understand the standards, scrutiny and responsibilities associated with delivering public services. An ITIL or similar service management qualification would be useful, as would previous experience bringing several services or organisations into a single operating environment. Leadership and culture The people joining now will influence how the organisation operates for years to come. You will need to be open, collaborative and professionally credible, with the confidence to set direction while listening carefully to the expertise of others. The right person will be comfortable working across organisational boundaries, leading and developing a small team and building trusted relationships with external partners. You will welcome constructive challenge, communicate honestly and focus on achieving meaningful outcomes rather than following process for its own sake. Salary and benefits The package includes: Salary of 100,000 to 115,000 . Hybrid working, with a minimum of two days per week in the Southampton office. Defined benefit pension scheme with an employer contribution of 18.1% . 32 days' holiday , rising to 34 days after five years' service, plus bank holidays. Death-in-service lump sum of three times pensionable pay. Investment in professional development and leadership growth. This is an opportunity to create something rather than inherit it. You will have the mandate to make decisions that matter and leave a visible, lasting impact on how a new public service organisation operates. Apply now or contact Chris Lynes at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job Description Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you're energized by scale, real impact, and meaningful challenges, you'll feel right at home here. Where You'll Work Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection. Why this Role Matters The Manager, Customer Success (International) owns the outcomes that matter most - retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect - all while connecting regional execution to Litera's global Customer Success strategy. What You'll Deliver Leadership: Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions. Build a high performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity. Establish clear priorities, capacity planning, and coverage models appropriate for international markets. Create an environment of accountability, collaboration, and continuous improvement aligned to Litera's global standards. Customer Outcomes & Retention: Ownership of renewal process, including accurate forecasting on SFDC. Own customer health, adoption, and retention outcomes across the international customer portfolio. Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers. Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies. Support renewal readiness and partner closely with Renewals and Sales teams to ensure value led, on time renewals. Operational & Regional Excellence: Drive consistency and scalability of Customer Success processes across international regions. Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level. Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale. Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team. Cross Functional & Regional Collaboration: Act as an escalation point for strategic or at risk international accounts. Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation. Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives. Represent the voice of International customers in internal forums and planning discussions. Strategic Contribution: Contribute to the evolution of Litera's global Customer Success strategy, with a specific focus on international markets. Support change initiatives including AI adoption, new product launches, and process transformation across regions. Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement. Success Measures: Gross and Net Revenue Retention across International accounts Customer adoption and value realization by region Renewal readiness and risk mitigation Team performance, engagement, and development Consistent execution of global Customer Success standards What You'll Bring Must Haves: Proven experience leading Customer Success or Account Management teams in a global or international context. Strong record of driving adoption, retention, and value realization across diverse customer segments. Comfortable operating across regions, cultures, and time zones. Executive level communication skills with the ability to engage senior customer stakeholders. Data driven, with experience using customer health, adoption, and renewal metrics. Collaborative leader experienced in working cross functionally within a matrixed organization. We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply. What You'll Experience Team. A culture where people show up for each other and do the right thing. Reach. A truly global team solving complex, meaningful problems. Opportunity. Real growth opportunities, not just talk about them. Technology. Work at the intersection of legal expertise and cutting edge AI. Impact. The chance to make an impact at scale, not just contribute. Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Jul 14, 2026
Full time
Job Description Ready to Help Shape the Future of Legal Tech?! At Litera, we don't just build software, we transform how the world's top law firms operate. Every day, we RaiseTheBar for what's possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you're energized by scale, real impact, and meaningful challenges, you'll feel right at home here. Where You'll Work Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection. Why this Role Matters The Manager, Customer Success (International) owns the outcomes that matter most - retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect - all while connecting regional execution to Litera's global Customer Success strategy. What You'll Deliver Leadership: Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions. Build a high performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity. Establish clear priorities, capacity planning, and coverage models appropriate for international markets. Create an environment of accountability, collaboration, and continuous improvement aligned to Litera's global standards. Customer Outcomes & Retention: Ownership of renewal process, including accurate forecasting on SFDC. Own customer health, adoption, and retention outcomes across the international customer portfolio. Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers. Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies. Support renewal readiness and partner closely with Renewals and Sales teams to ensure value led, on time renewals. Operational & Regional Excellence: Drive consistency and scalability of Customer Success processes across international regions. Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level. Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale. Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team. Cross Functional & Regional Collaboration: Act as an escalation point for strategic or at risk international accounts. Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation. Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives. Represent the voice of International customers in internal forums and planning discussions. Strategic Contribution: Contribute to the evolution of Litera's global Customer Success strategy, with a specific focus on international markets. Support change initiatives including AI adoption, new product launches, and process transformation across regions. Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement. Success Measures: Gross and Net Revenue Retention across International accounts Customer adoption and value realization by region Renewal readiness and risk mitigation Team performance, engagement, and development Consistent execution of global Customer Success standards What You'll Bring Must Haves: Proven experience leading Customer Success or Account Management teams in a global or international context. Strong record of driving adoption, retention, and value realization across diverse customer segments. Comfortable operating across regions, cultures, and time zones. Executive level communication skills with the ability to engage senior customer stakeholders. Data driven, with experience using customer health, adoption, and renewal metrics. Collaborative leader experienced in working cross functionally within a matrixed organization. We know great candidates don't always check every box. If you're excited about this role, we encourage you to apply. What You'll Experience Team. A culture where people show up for each other and do the right thing. Reach. A truly global team solving complex, meaningful problems. Opportunity. Real growth opportunities, not just talk about them. Technology. Work at the intersection of legal expertise and cutting edge AI. Impact. The chance to make an impact at scale, not just contribute. Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Jul 14, 2026
Full time
We are seeking a Marketing Procurement Manager to join our Enterprise Marketing Procurement team. Enterprise Marketing Procurement work as an integrated global team across Sky and Comcast; reporting into the Head of Marketing Procurement, who will implement the PR & Social procurement strategy with a focus on MarTech & GenAI transformation across Sky & Comcast as well as contributing to the wider Advertising category globally. Comcast Corporation is a global media and technology conglomerate that ranks as one of the world's largest telecommunications and entertainment companies. Headquartered in Philadelphia, it operates through two primary divisions: Connectivity & Platforms and Content & Experiences. The Procurement team work holistically as an Enterprise Procurement team across these businesses'. Our vision for Procurement is to deliver and secure strong supplier ecosystems to deliver business results today and in the future by: Building brilliant relationships with the business to understand business strategy & stakeholder plans; Demonstrating expert knowledge of a category's suppliers & market developments, reflected in brilliant category plans; Fairly managing suppliers & negotiating to deliver the best outcomes (leveraging our Enterprise/Regional scale & prestige); and Leveraging our global scale to deliver locally and globally as required What you'll do Category leadership & sourcing strategy: Lead the PR & Social category and sourcing strategies that improve value and ROI across Sky and Comcast. Ensure outcomes-based implementation of commercial elements of spend with agencies, promoting the highest standards of ethics and compliance. Deliver benefits through strong demand management, relationship management and contract execution Business partnering: Act as a trusted partner to the global marketing teams supporting the evolution of Sky & Comcast's marketing transformation across their portfolio. Bring an understanding of marketing, digital and technology to inform decisions and enable effective collaboration Market intelligence: Build and maintain a strong understanding of the agency and partner ecosystem, GenAI innovation and emerging technologies. Provide external benchmarks and market insight to inform strategy and drive value. What you'll bring Essential criteria: Category Management & Subject Expertise: Marketing, digital and MarTech/GenAI experience. Commercial experience is essential for this role Desire to Succeed: A curious, diligent and forward thinking highly motivated individual, keen to develop knowledge in the new technologies and advancements in this space for the future and become a recognised expert within the Marketing and Media Procurement team Negotiation Skills: Confident leading and supporting negotiations on complex deals covering the elements of commercial, services, and contract terms across Sky & Comcast Team player: Demonstrated ability to partner cross-functionally, influence senior stakeholders, and operate effectively in transformation contexts characterised by ambiguity and pace Results-focused: Be solution driven and agile to achieve the best value for business Desirable skills and experience: Procurement experience preferable Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the ofice per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams. What You'll Do You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You'll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Your primary focus will be on expanding and strengthening Stripe's presence in region. Responsibilities: Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams Sales Interlock: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions Thought Leadership: Participate in marketing events, including executive briefings, conferences, and trade shows Regional Expertise: Develop and maintain a deep understanding of the region's market dynamics, regulatory environment, and business practices related to payments and billing solutions Who you are If you're passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress-then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices 5+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes, and subscription/billing systems Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and invoice tax application Solid understanding of financial infrastructure industry trends and emerging technologies Fluent in both German and English, with the ability to articulate complex technical concepts to diverse audiences Executive presence, strong relationship-building skills, and passion for customer success Willingness to travel up to 30% of the time Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £152,500 - £228,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Jul 14, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Billing Solutions Architects (SA) team is a group of specialists with a deep understanding of Stripe's products and the broader subscription, billing, and payments industry. They excel at using Stripe's platform to solve complex customer problems and collaborate with sales teams to create custom solutions and provide strategic guidance to merchants. Their contributions extend to helping achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams. What You'll Do You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. This involves building deep relationships with customer stakeholders, developing and delivering technical solutions, and scaling the organization's expertise through training and knowledge sharing. You'll have the opportunity to shape the future of internet commerce - working on challenging problems at a global scale in a collaborative and innovative work environment. Your primary focus will be on expanding and strengthening Stripe's presence in region. Responsibilities: Technical Expertise: Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations Customer Success: Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency Technical Support: Help resolve complex technical issues for key customers, working with customer success and engineering teams Sales Interlock: Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions Thought Leadership: Participate in marketing events, including executive briefings, conferences, and trade shows Regional Expertise: Develop and maintain a deep understanding of the region's market dynamics, regulatory environment, and business practices related to payments and billing solutions Who you are If you're passionate about people, ideas, and embracing the unknown; if you see setbacks as chances to learn and grow; and if you believe in the power of focused effort to drive progress-then this is the place for you! You're encouraged to apply even if your experience doesn't precisely match the job description. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices 5+ years of current experience in the payments, fintech, or closely related industry Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes, and subscription/billing systems Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and invoice tax application Solid understanding of financial infrastructure industry trends and emerging technologies Fluent in both German and English, with the ability to articulate complex technical concepts to diverse audiences Executive presence, strong relationship-building skills, and passion for customer success Willingness to travel up to 30% of the time Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £152,500 - £228,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
ROLE: National Account Manager HOURS: 40 hours per week, Monday - Friday SALARY: Up to £55,000 basic salary, plus bonus, car/car allowance, and benefits BENEFITS: Performance-related bonus of up to 20%, Company car or car allowance BASE: Field Based - National Role Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking an experienced National Account Manager to join Vista Panels, part of the Eurocell Group. This is a key role responsible for developing and strengthening strategic partnerships for our composite door range with major trade customers across the UK. Working with fabricators, installers, builders' merchants, buying groups and trade distribution partners, you will drive sales growth, increase market share and identify new business opportunities. You will build long-term customer relationships, deliver outstanding service and ensure the continued success of key national accounts. This opportunity could suit a high-performing sales professional with experience in the composite door, window and door, fenestration, or wider building products sector. The ideal candidate will have a proven track record of managing national trade accounts, developing strategic customer relationships and delivering sustainable, profitable growth. WHAT OUR NATIONAL ACCOUNT MANAGERS DO: Manage and develop a portfolio of national and regional trade accounts Build strong relationships with senior decision-makers, Procurement Teams, Sales Directors, and Branch Management Create and execute account development plans to achieve growth targets Conduct regular business reviews with key customers Identify and secure new trade accounts within the composite door, fenestration, builders' merchant, and construction sectors Develop strategies to win business from competitors and expand distribution channels Generate and convert opportunities through networking, industry events, and market intelligence Negotiate pricing agreements, rebates, annual contracts, and commercial terms Deliver profitable sales growth while maintaining margin objectives Manage tender submissions and contract renewals Work closely with customer service, operations, supply chain, technical, and marketing teams to ensure excellent customer delivery Proven experience in National Account Management, Key Account Management, or Business Development WHAT WE NEED FROM OUR NATIONAL ACCOUNT MANAGERS: Strong track record of delivering sales growth within a B2B environment Experience managing large trade accounts and commercial negotiations Excellent relationship-building and stakeholder management skills Strong commercial awareness and analytical capability Ability to work independently and manage a national territory Full UK driving licence Experience within the composite door, fenestration, windows and doors, building products, construction products, or builders' merchant sectors could be an advantage Existing relationships with installers, fabricators, distributors, buying groups, or merchants could be an advantage Understanding of specification sales and route-to-market strategies could be advantageous WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with a very competitive basic salary of up to £55,000 Performance-related bonus of up to 20% Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
Jul 14, 2026
Full time
ROLE: National Account Manager HOURS: 40 hours per week, Monday - Friday SALARY: Up to £55,000 basic salary, plus bonus, car/car allowance, and benefits BENEFITS: Performance-related bonus of up to 20%, Company car or car allowance BASE: Field Based - National Role Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently seeking an experienced National Account Manager to join Vista Panels, part of the Eurocell Group. This is a key role responsible for developing and strengthening strategic partnerships for our composite door range with major trade customers across the UK. Working with fabricators, installers, builders' merchants, buying groups and trade distribution partners, you will drive sales growth, increase market share and identify new business opportunities. You will build long-term customer relationships, deliver outstanding service and ensure the continued success of key national accounts. This opportunity could suit a high-performing sales professional with experience in the composite door, window and door, fenestration, or wider building products sector. The ideal candidate will have a proven track record of managing national trade accounts, developing strategic customer relationships and delivering sustainable, profitable growth. WHAT OUR NATIONAL ACCOUNT MANAGERS DO: Manage and develop a portfolio of national and regional trade accounts Build strong relationships with senior decision-makers, Procurement Teams, Sales Directors, and Branch Management Create and execute account development plans to achieve growth targets Conduct regular business reviews with key customers Identify and secure new trade accounts within the composite door, fenestration, builders' merchant, and construction sectors Develop strategies to win business from competitors and expand distribution channels Generate and convert opportunities through networking, industry events, and market intelligence Negotiate pricing agreements, rebates, annual contracts, and commercial terms Deliver profitable sales growth while maintaining margin objectives Manage tender submissions and contract renewals Work closely with customer service, operations, supply chain, technical, and marketing teams to ensure excellent customer delivery Proven experience in National Account Management, Key Account Management, or Business Development WHAT WE NEED FROM OUR NATIONAL ACCOUNT MANAGERS: Strong track record of delivering sales growth within a B2B environment Experience managing large trade accounts and commercial negotiations Excellent relationship-building and stakeholder management skills Strong commercial awareness and analytical capability Ability to work independently and manage a national territory Full UK driving licence Experience within the composite door, fenestration, windows and doors, building products, construction products, or builders' merchant sectors could be an advantage Existing relationships with installers, fabricators, distributors, buying groups, or merchants could be an advantage Understanding of specification sales and route-to-market strategies could be advantageous WHAT WE OFFER OUR NATIONAL ACCOUNT MANAGERS: You will be rewarded with a very competitive basic salary of up to £55,000 Performance-related bonus of up to 20% Company car or car allowance 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Excellent opportunities to grow with us, and progress your career
