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neighbourhood housing officer
Neighbourhood Officer (Part-Time)
Leeds Federated Housing Leeds, Yorkshire
Neighbourhood Officer (Part-Time) Salary £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Location Leeds Vacancy: Part-Time Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
Mar 21, 2026
Full time
Neighbourhood Officer (Part-Time) Salary £33,498 FTE (£16,749 pro rata), based on 18.75 hours per week Location Leeds Vacancy: Part-Time Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicatedNeighbourhood Officerto join our Area Team click apply for full job details
JOB SWITCH LTD
Neighbourhood housing officer
JOB SWITCH LTD
Role Purpose: Neighbourhood housing officer Neighbourhood housing officer Camdens role as a landlord is radically changing to deliver a joined up, innovative and sustainable service to our residents This role is pivotal to help our citizens living in Camdens homes to have secure, safe and affordable housing that meets their ongoing needs and provides help and assistance to them when they need it click apply for full job details
Mar 21, 2026
Contractor
Role Purpose: Neighbourhood housing officer Neighbourhood housing officer Camdens role as a landlord is radically changing to deliver a joined up, innovative and sustainable service to our residents This role is pivotal to help our citizens living in Camdens homes to have secure, safe and affordable housing that meets their ongoing needs and provides help and assistance to them when they need it click apply for full job details
Principal Policy Officer - 6 Month Contract (£55/h)
The Planner Jobs Redactive Publishing Limited
Principal Policy Officer - 6 Month Contract (£55/h) 1 day per month office presence Immediate start We are seeking an experiencedPrincipal Policy Officerfor a6 month assignmentpaying£55 per hour. The ideal candidate will have: Proven experience in5 Year Housing Land Supply Strong policy writing and evidence base experience Ability to lead workstreams with minimal supervision Confidence operating at Principal Officer level in a Local Authority A background in spatial planning and strategic policy formulation Whether you're an experienced officer, a seasoned manager, or a specialist consultant, we'd love to hear from you. At the Oyster Partnership, we recruit across all levels of planning policy, offering contracts of up to 12 months with competitive rates ranging from £40/h to £85/h. The work could be across - LP /Neighbourhood Planning / Design Codes / Employment Viability / Affordable Housing etc If you'd like to be considered for current or upcoming policy roles, please send us your CV. Prefer an informal chat first? Feel free to email or call We would like to attract talent from all corners of the Planning world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Mar 21, 2026
Full time
Principal Policy Officer - 6 Month Contract (£55/h) 1 day per month office presence Immediate start We are seeking an experiencedPrincipal Policy Officerfor a6 month assignmentpaying£55 per hour. The ideal candidate will have: Proven experience in5 Year Housing Land Supply Strong policy writing and evidence base experience Ability to lead workstreams with minimal supervision Confidence operating at Principal Officer level in a Local Authority A background in spatial planning and strategic policy formulation Whether you're an experienced officer, a seasoned manager, or a specialist consultant, we'd love to hear from you. At the Oyster Partnership, we recruit across all levels of planning policy, offering contracts of up to 12 months with competitive rates ranging from £40/h to £85/h. The work could be across - LP /Neighbourhood Planning / Design Codes / Employment Viability / Affordable Housing etc If you'd like to be considered for current or upcoming policy roles, please send us your CV. Prefer an informal chat first? Feel free to email or call We would like to attract talent from all corners of the Planning world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Pertemps London
Housing Manager - (Temp: London)
Pertemps London
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Mar 20, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
easywebrecruitment.com
Housing Partner (Housing Officer)
easywebrecruitment.com Peterborough, Cambridgeshire
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
Mar 20, 2026
Full time
A place to create moments that matter Salary : £37,412 per annum (including car allowance) Location : Peterbrorough, Hybrid with travel around your patch to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, their Housing Partners (Housing Officers) are the first point of contact for their customers. You ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on their customer journey from the moment they onboard new tenants. Sometimes things don t always go to plan, so you ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary: The Housing Partner (Housing Officer) role offers a salary of £36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, they ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You ll also receive an essential user car allowance starting from £1,250 per annum, pro rata plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you d be willing to work towards it. You ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you ll be travelling across their sites and estates, you ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future They ve got big ambitions and they re looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do . They re Committed to Inclusion They believe diversity makes them stronger and they re committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience in the following: Housing Officer, Housing Partner, Tenancy Management, Neighbourhood Management, Social Housing, Housing Management, Affordable Housing, Tenancy Enforcement, Rent Arrears, Income Recovery, Anti Social Behaviour, ASB Management, Community Safety REF-
GreatWell Homes
Neighbourhood Housing Officer
GreatWell Homes Wellingborough, Northamptonshire
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers click apply for full job details
Mar 20, 2026
Full time
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team Were growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers click apply for full job details
Hays Specialist Recruitment Limited
Housing Officer
Hays Specialist Recruitment Limited Liverpool, Merseyside
We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week. This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services. Key responsibilities: Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management Build and maintain positive relationships with tenants, community groups and local partners Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support Maintain accurate case notes and update housing management systems promptly What you'll need to succeed Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes Excellent communication and conflict-resolution skills Ability to manage a varied workload independently Full UK driving licence with access to own vehicle and valid business insurance Ability to make immediate impact on the above duties What you'll get in return Weekly pay Hourly rates between £21 - £25 per hour Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 19, 2026
Seasonal
We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week. This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services. Key responsibilities: Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management Build and maintain positive relationships with tenants, community groups and local partners Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support Maintain accurate case notes and update housing management systems promptly What you'll need to succeed Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes Excellent communication and conflict-resolution skills Ability to manage a varied workload independently Full UK driving licence with access to own vehicle and valid business insurance Ability to make immediate impact on the above duties What you'll get in return Weekly pay Hourly rates between £21 - £25 per hour Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Financial Inclusion Officer
Housing Quality Network Leeds, Yorkshire
Salary:£36,018(2026/2027 uplift pending) + Essential Car User Allowance As a Financial Inclusion Officer, you'll help people make a home by supporting Leeds Federated customers to improve their financial wellbeing and sustain their tenancies. You'll provide clear, in-depth advice on welfare benefits, debt, and income maximisation, offering practical support to customers who may be at risk of arrears, court action, or financial exclusion. Working closely with colleagues across the organisation, you'll respond to internal referrals, deliver preventative support, and contribute to the wider objectives of the association. This is a role where you can make a real difference, ensuring customers receive a high-quality, trusted service that helps them stay informed, feel supported, and maintain positive relationships with the association. What you'll do: Provide advice, information and support to customers on all aspects of money management Advise and support customers in challenging decisions about housing and welfare benefit entitlements including appeals, review requests and overpayment decisions Help reduce rent and service charge arrears by applying our policies consistently and proactively Support customers' financial wellbeing and maximise the Association's income by providing early, proactive support and clear communication. Support customers' overall wellbeing by providing practical guidance and connecting them with the right support services. Work across the association to support sustainable tenancies and strong, well-managed neighbourhoods. Support customers to engage with the association and influence how services and improvements are provided and delivered to consistently high standards Keeps up to date with changes in welfare benefits legislation and regulations Delivers excellent customer service and achieves high levels of customer satisfaction What we're looking for: Strong Knowledge of welfare benefits and debt advice legislation Ability to assess benefits and interpret financial information Experience of dealing with a range of welfare rights and benefit issues of customers Able to communicate clearly with colleagues and customers, ensuring information is shared in an approachable way If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 17th March 2026 Interviews Date: 24th March 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
Mar 19, 2026
Full time
Salary:£36,018(2026/2027 uplift pending) + Essential Car User Allowance As a Financial Inclusion Officer, you'll help people make a home by supporting Leeds Federated customers to improve their financial wellbeing and sustain their tenancies. You'll provide clear, in-depth advice on welfare benefits, debt, and income maximisation, offering practical support to customers who may be at risk of arrears, court action, or financial exclusion. Working closely with colleagues across the organisation, you'll respond to internal referrals, deliver preventative support, and contribute to the wider objectives of the association. This is a role where you can make a real difference, ensuring customers receive a high-quality, trusted service that helps them stay informed, feel supported, and maintain positive relationships with the association. What you'll do: Provide advice, information and support to customers on all aspects of money management Advise and support customers in challenging decisions about housing and welfare benefit entitlements including appeals, review requests and overpayment decisions Help reduce rent and service charge arrears by applying our policies consistently and proactively Support customers' financial wellbeing and maximise the Association's income by providing early, proactive support and clear communication. Support customers' overall wellbeing by providing practical guidance and connecting them with the right support services. Work across the association to support sustainable tenancies and strong, well-managed neighbourhoods. Support customers to engage with the association and influence how services and improvements are provided and delivered to consistently high standards Keeps up to date with changes in welfare benefits legislation and regulations Delivers excellent customer service and achieves high levels of customer satisfaction What we're looking for: Strong Knowledge of welfare benefits and debt advice legislation Ability to assess benefits and interpret financial information Experience of dealing with a range of welfare rights and benefit issues of customers Able to communicate clearly with colleagues and customers, ensuring information is shared in an approachable way If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 17th March 2026 Interviews Date: 24th March 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.
Reed
Building Surveyor (Repairs & Maintenance)
Reed Manchester, Lancashire
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Mar 18, 2026
Seasonal
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Hays Specialist Recruitment Limited
Housing Officer
Hays Specialist Recruitment Limited St. Helens, Merseyside
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 18, 2026
Seasonal
We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2-3 days per week, with a mix of office and homework. Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment. Your new role Manage a patch of properties and deliver high-quality tenancy and neighbourhood services Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions. Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers. Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment Prepare and serve notices for breaches of tenancy where required Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained What you'll need to succeed Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice Experience of managing ASB and nuisance cases Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice Driving licence with access to own vehicle and valid business insurance What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Fawkes and Reece
Tenant Liaison Officer
Fawkes and Reece Skelmersdale, Lancashire
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Mar 18, 2026
Full time
Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Reed
Neighbourhood Officer
Reed Liverpool, Merseyside
Neighbourhood Services Officer - Remote Working Are you experienced in the Housing or Property sectors with excellent customer service skills and strong administrative capability? We are recruiting for a temporary ongoing role for an immediate start. This role will primarily involve working from home; however, due to the nature of the position, a driver with their own vehicle is required. Our client is a large housing company seeking someone who can cover the majority of this role. Key responsibilities include: Managing empty properties and updating internal systems. Organising correct payment from customers/tenants. Communicating with tenants to address and record matters. Identifying arrears cases. Carrying out tenancy audits. Engaging with the community. Identifying customers who may require additional support. Logging all information accurately. This role would suit someone from a housing background who understands the industry. However, we would also consider candidates from a lettings or hands-on charity background. You must have excellent customer service skills and the ability to deal effectively with people. Strong attention to detail, proficiency in IT, and advanced MS Office skills are essential. Previous experience in negotiation, working in challenging environments, and demonstrating the ability to perform well under pressure is highly desirable. Due to the requirement to visit properties, a valid driving license and access to a vehicle are necessary. This is a temporary role but with potential to apply for something more permanent. Hours of work are typically Monday to Friday, around 9 am-5 pm, with flexibility to start and finish at different times as long as you complete 36 hours per week.
Mar 17, 2026
Seasonal
Neighbourhood Services Officer - Remote Working Are you experienced in the Housing or Property sectors with excellent customer service skills and strong administrative capability? We are recruiting for a temporary ongoing role for an immediate start. This role will primarily involve working from home; however, due to the nature of the position, a driver with their own vehicle is required. Our client is a large housing company seeking someone who can cover the majority of this role. Key responsibilities include: Managing empty properties and updating internal systems. Organising correct payment from customers/tenants. Communicating with tenants to address and record matters. Identifying arrears cases. Carrying out tenancy audits. Engaging with the community. Identifying customers who may require additional support. Logging all information accurately. This role would suit someone from a housing background who understands the industry. However, we would also consider candidates from a lettings or hands-on charity background. You must have excellent customer service skills and the ability to deal effectively with people. Strong attention to detail, proficiency in IT, and advanced MS Office skills are essential. Previous experience in negotiation, working in challenging environments, and demonstrating the ability to perform well under pressure is highly desirable. Due to the requirement to visit properties, a valid driving license and access to a vehicle are necessary. This is a temporary role but with potential to apply for something more permanent. Hours of work are typically Monday to Friday, around 9 am-5 pm, with flexibility to start and finish at different times as long as you complete 36 hours per week.
Irwell Valley Homes
Regeneration Officer (Housing)
Irwell Valley Homes
Regeneration Officer (Housing) Manchester, Greater Manchester £41,615 per annum Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place) Temporary position for the duration of the works programme. Expected to be 2-3 years Closing date: 13th March 2026 Interview date: 24 March 2026 Interview location: Oaklands House, Sale M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We are embarking on an exciting and transformative major works programme. To support this, we re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process. This is a specialist role focused solely on supporting residents to move into suitable new homes. You ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish. If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact. We need people who are / have: Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues Experience of dealing with members of the public Experience of dealing with challenging situations and complex lifestyles Knowledge of social housing Knowledge of Housing legislation IT literate including Microsoft Office 365 A Full valid driving licence and access to own vehicle for work purposes is required. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Mar 15, 2026
Contractor
Regeneration Officer (Housing) Manchester, Greater Manchester £41,615 per annum Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place) Temporary position for the duration of the works programme. Expected to be 2-3 years Closing date: 13th March 2026 Interview date: 24 March 2026 Interview location: Oaklands House, Sale M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We are embarking on an exciting and transformative major works programme. To support this, we re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process. This is a specialist role focused solely on supporting residents to move into suitable new homes. You ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish. If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact. We need people who are / have: Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues Experience of dealing with members of the public Experience of dealing with challenging situations and complex lifestyles Knowledge of social housing Knowledge of Housing legislation IT literate including Microsoft Office 365 A Full valid driving licence and access to own vehicle for work purposes is required. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
LONDON BOROUGH OF LAMBETH-6
Commercial Safety Officer / EHO
LONDON BOROUGH OF LAMBETH-6 Lambeth, London
JOB DESCRIPTION Commercial Safety Officer/EHO Career Grade (PO1 -PO4) Starting salary £43,308, rising in annual increments to £54,360 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Community Safety and Resilience Service covers several key frontline and strategic areas for Lambeth Council, including improving public safety, delivering frontline statutory enforcement services, community safety functions and assurance of safe housing in the private rented sector. Vital to this is compliance to public protection and environmental matters across the Borough. About the Role: As Commercial Safety Officer / EHO, you will carry out Environmental Health functions to enable the Council to meet its statutory obligations, in respect of food safety, standards, health and safety, public health and licensing including inspection, enforcement, education and advise. You will have effective leadership, interpersonal and communication skills. To be considered for interview, your CV and supporting statement will clearly evidence: Relevant qualifications and evidence of meeting competency requirements of the CIEH (CPD), RDNA, FSA and HSE to ensure competency to practice at the appropriate level for food safety, food standards and health & safety Demonstrate openness, honesty and commitment, and, of course, to deliver results. To work collaboratively across Community Safety & Resilience to deliver the outcomes placed upon the division, ensuring flexibility of approach and a "can do" attitude. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Contact Information: For an informal discussion about the role, please contact Trevor Virtue at . Recruitment Timelines: Closing date: 11:59pm on Sunday 22 March 2026. Benefits: Please cleck here to view: Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
Mar 11, 2026
Full time
JOB DESCRIPTION Commercial Safety Officer/EHO Career Grade (PO1 -PO4) Starting salary £43,308, rising in annual increments to £54,360 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Community Safety and Resilience Service covers several key frontline and strategic areas for Lambeth Council, including improving public safety, delivering frontline statutory enforcement services, community safety functions and assurance of safe housing in the private rented sector. Vital to this is compliance to public protection and environmental matters across the Borough. About the Role: As Commercial Safety Officer / EHO, you will carry out Environmental Health functions to enable the Council to meet its statutory obligations, in respect of food safety, standards, health and safety, public health and licensing including inspection, enforcement, education and advise. You will have effective leadership, interpersonal and communication skills. To be considered for interview, your CV and supporting statement will clearly evidence: Relevant qualifications and evidence of meeting competency requirements of the CIEH (CPD), RDNA, FSA and HSE to ensure competency to practice at the appropriate level for food safety, food standards and health & safety Demonstrate openness, honesty and commitment, and, of course, to deliver results. To work collaboratively across Community Safety & Resilience to deliver the outcomes placed upon the division, ensuring flexibility of approach and a "can do" attitude. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Contact Information: For an informal discussion about the role, please contact Trevor Virtue at . Recruitment Timelines: Closing date: 11:59pm on Sunday 22 March 2026. Benefits: Please cleck here to view: Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.
Industrial Dwellings Society
Estate Manager
Industrial Dwellings Society
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 11, 2026
Full time
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Derbyshire Constabulary
Police Community Support Officer (PCSO - DP26) Derbyshire, Forcewide
Derbyshire Constabulary
Be the face of reassurance. Be the voice of your community. Be the difference. Are you passionate about people? Proud of your community? Driven to make a positive and lasting impact? As a Police Community Support Officer, you'll be right at the heart of local neighbourhoods-highly visible, highly trusted, and highly valued. This is your chance to build genuine relationships, support the vulnerable, tackle the issues that matter, and help shape safer, stronger communities across Derbyshire. This role holds designated PCSO legal powers of enforcement in line with local force requirements to support the successful resolution, prevention, and deterrent of local crime. PCSOs are expected to respond to a wider range of non-criminal issues that contribute to vulnerability and safety within the community. They will be expected to act with discretion, making appropriate use of their designated powers and acting within force guidelines. We have PCSO vacancies across the county, and you'll be allocated a location upon appointment. Flexibility is important, as you may be asked to work in other areas based on operational demand. What you'll be doing In this varied, rewarding role, you will: Provide a visible, approachable uniformed presence-reassuring the public and helping build confidence in policing. Patrol on foot within your local area, identifying and addressing the problems that affect everyday life. Work closely with residents, schools, councils, housing associations and community groups to foster positive relationships. Support vulnerable individuals, defuse conflict, and deal with incidents you encounter while on patrol. Gather information, offer crime prevention advice, conduct house to house enquiries, and engage through local social media channels. Play an active role in long term community development and evidence based problem solving. This is not just a job-it's a commitment to improving the lives of others. The must haves Level 2 English (GCSE Grade 9 4) (A C) or equivalent, or able to use English Language to that standard. You must be 17 years old on application and 18 years old on appointment. You must be available to work between 8.00am and midnight, seven days a week. Willingness to patrol independently, including lone patrol on late shifts. You must have sufficient fitness to patrol the streets on foot or bicycle for long periods of time and in all weather conditions. What's in it for you? At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What's more, we have a range of reward and benefits that if you join us you could enjoy. Salary and Shift Allowance £24,747 during the initial 8 week full time training period. £29,859 (including shift allowance and weekend enhancements) once training is complete. Successful applicants would normally be appointed on the bottom of the salary range (Exceptions may apply). You will receive 14% shift allowance after the initial 8-week training. You will work 25 weekend hours per month, for which you will receive an enhancement of 50%. Next Steps If we feel like a place where you can belong, we'd love to learn more about you. Please click apply to complete your application. To support you with your application we have provided some guidance to understand our recruitment process. Vacancy closes on Wednesday, 25 March 2026 at 23.55. Interview will be from 20 April to 7 May 2026. Who we are Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Derbyshire. To understand how you can make Derbyshire safer together visit our careers website. We welcome applications from individuals from all backgrounds and encourage anyone who has considered a career in policing to apply. We're particularly keen to increase the number of females and candidates from black and minority ethnic communities and the LGBT community, so that we can truly reflect the communities that we serve in.
Mar 11, 2026
Full time
Be the face of reassurance. Be the voice of your community. Be the difference. Are you passionate about people? Proud of your community? Driven to make a positive and lasting impact? As a Police Community Support Officer, you'll be right at the heart of local neighbourhoods-highly visible, highly trusted, and highly valued. This is your chance to build genuine relationships, support the vulnerable, tackle the issues that matter, and help shape safer, stronger communities across Derbyshire. This role holds designated PCSO legal powers of enforcement in line with local force requirements to support the successful resolution, prevention, and deterrent of local crime. PCSOs are expected to respond to a wider range of non-criminal issues that contribute to vulnerability and safety within the community. They will be expected to act with discretion, making appropriate use of their designated powers and acting within force guidelines. We have PCSO vacancies across the county, and you'll be allocated a location upon appointment. Flexibility is important, as you may be asked to work in other areas based on operational demand. What you'll be doing In this varied, rewarding role, you will: Provide a visible, approachable uniformed presence-reassuring the public and helping build confidence in policing. Patrol on foot within your local area, identifying and addressing the problems that affect everyday life. Work closely with residents, schools, councils, housing associations and community groups to foster positive relationships. Support vulnerable individuals, defuse conflict, and deal with incidents you encounter while on patrol. Gather information, offer crime prevention advice, conduct house to house enquiries, and engage through local social media channels. Play an active role in long term community development and evidence based problem solving. This is not just a job-it's a commitment to improving the lives of others. The must haves Level 2 English (GCSE Grade 9 4) (A C) or equivalent, or able to use English Language to that standard. You must be 17 years old on application and 18 years old on appointment. You must be available to work between 8.00am and midnight, seven days a week. Willingness to patrol independently, including lone patrol on late shifts. You must have sufficient fitness to patrol the streets on foot or bicycle for long periods of time and in all weather conditions. What's in it for you? At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What's more, we have a range of reward and benefits that if you join us you could enjoy. Salary and Shift Allowance £24,747 during the initial 8 week full time training period. £29,859 (including shift allowance and weekend enhancements) once training is complete. Successful applicants would normally be appointed on the bottom of the salary range (Exceptions may apply). You will receive 14% shift allowance after the initial 8-week training. You will work 25 weekend hours per month, for which you will receive an enhancement of 50%. Next Steps If we feel like a place where you can belong, we'd love to learn more about you. Please click apply to complete your application. To support you with your application we have provided some guidance to understand our recruitment process. Vacancy closes on Wednesday, 25 March 2026 at 23.55. Interview will be from 20 April to 7 May 2026. Who we are Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Derbyshire. To understand how you can make Derbyshire safer together visit our careers website. We welcome applications from individuals from all backgrounds and encourage anyone who has considered a career in policing to apply. We're particularly keen to increase the number of females and candidates from black and minority ethnic communities and the LGBT community, so that we can truly reflect the communities that we serve in.
NFP People
Estate Manager
NFP People
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 10, 2026
Full time
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Community-Focused Neighbourhood Officer (Flexible Hours)
NIFHA - Northern Ireland Federation of Housing Association Ballymena, County Antrim
A prominent housing association in Northern Ireland is seeking a Neighbourhood Officer to serve as a key interface with tenants. This role involves delivering housing support services, fostering sustainable communities, and ensuring safe environments. Candidates should have a good educational background, relevant experience addressing community issues, and the ability to work collaboratively with various agencies. The position offers excellent benefits including training, a pension scheme, and health cash plan.
Mar 10, 2026
Full time
A prominent housing association in Northern Ireland is seeking a Neighbourhood Officer to serve as a key interface with tenants. This role involves delivering housing support services, fostering sustainable communities, and ensuring safe environments. Candidates should have a good educational background, relevant experience addressing community issues, and the ability to work collaboratively with various agencies. The position offers excellent benefits including training, a pension scheme, and health cash plan.
Neighbourhood Officer - Ballymena Area
NIFHA - Northern Ireland Federation of Housing Association Ballymena, County Antrim
Neighbourhood Officer - Ballymena Area Radius Housing Closing Date: 13 March 2026 Location: Ballymena Area Contract: Permanent Hours: 37 Job Ref: FHA04415 The Neighbourhood Officer will act as a key interface with tenants, delivering a range of housing support services, helping to build sustainable communities, and ensuring the environments within and around our properties and estates are clean and safe. Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. To be shortlisted candidates need to provide evidence of the following as a minimum: 1. Good general level of education to include at least 5 GCSE's or equivalent to include English and Maths (at a minimum of Grade C) plus at least 1 years' experience (within the last 3 years) OR English and Maths GCSE (at a minimum of Grade C) or equivalent and at least 2 years' experience of working in a local community environment. 2. Minimum 1 years' experience working to address anti-community behaviour and issues. 3. Experience of partnership working with voluntary, community and statutory agencies. 4. Relevant recent experience in a housing/social/care/welfare caretaking role. 5. Awareness and recent experience of issues impacting on community development and knowledge of Housing Associations and services provided. 6. A current full driving licence and access to a suitable form of transport ( where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. For further information on employee benefits go to the employee benefits section of our website. Closing date for applications is 13 th March 2026 unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Mar 10, 2026
Full time
Neighbourhood Officer - Ballymena Area Radius Housing Closing Date: 13 March 2026 Location: Ballymena Area Contract: Permanent Hours: 37 Job Ref: FHA04415 The Neighbourhood Officer will act as a key interface with tenants, delivering a range of housing support services, helping to build sustainable communities, and ensuring the environments within and around our properties and estates are clean and safe. Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. To be shortlisted candidates need to provide evidence of the following as a minimum: 1. Good general level of education to include at least 5 GCSE's or equivalent to include English and Maths (at a minimum of Grade C) plus at least 1 years' experience (within the last 3 years) OR English and Maths GCSE (at a minimum of Grade C) or equivalent and at least 2 years' experience of working in a local community environment. 2. Minimum 1 years' experience working to address anti-community behaviour and issues. 3. Experience of partnership working with voluntary, community and statutory agencies. 4. Relevant recent experience in a housing/social/care/welfare caretaking role. 5. Awareness and recent experience of issues impacting on community development and knowledge of Housing Associations and services provided. 6. A current full driving licence and access to a suitable form of transport ( where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. For further information on employee benefits go to the employee benefits section of our website. Closing date for applications is 13 th March 2026 unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
MMP Consultancy
Neighbourhood Officer
MMP Consultancy
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a temp to perm basis, based in South East London. Please note, a full UK Driving Licenced is required for this position. Key Responsibilities: Provide a responsive and pro-active tenancy management service, including succession, and mutual exchanges, and requests relating to the tenancy across all tenure types. Investigate and resolve tenancy breaches in line with the clients procedures and where appropriate work in partnership with other agencies and colleagues. Investigate reports of tenancy fraud and sub-letting, and take any appropriate action. Carry out routine tenancy reviews and in liaison with external agencies and internal teams support vulnerable residents to maintain their tenancies, or take enforcement action if appropriate. Always making sure any action is proportionate. Ensure estates and communal areas are managed to a high standard and in conjunction with other colleagues, set up, monitor and manage contracts for estate cleaning, grounds maintenance and communal repairs and liaise with property services teams as required. Undertake estate inspections with residents, ensuring the reporting of any repairs, and completion of arising tenancy and estate management actions. This includes carrying out Fire Risk Assessment reviews. To make sure the communal areas of our homes are safe, and all fire actions arising from fire risk assessments are carried out within agreed timescales. Provide supervision and line management support to caretaking and cleaning staff directly employed on the patch. Lead on the management of any homeownership units within the patch, including liaison with Rents and Revenue Team, Property Services and Leasehold Officer. This includes support of statutory consultation, and responding to enquires arising from stair-casing and resales process. Requirements: Proven background of working in a customer service environment - preferably in the housing sector. Experience of managing leasehold tenure Good numeracy skills to a standard which enable the calculation of basic service charge payments Excellent verbal and written communication skills and an ability to effectively represent the client externally
Mar 10, 2026
Contractor
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a temp to perm basis, based in South East London. Please note, a full UK Driving Licenced is required for this position. Key Responsibilities: Provide a responsive and pro-active tenancy management service, including succession, and mutual exchanges, and requests relating to the tenancy across all tenure types. Investigate and resolve tenancy breaches in line with the clients procedures and where appropriate work in partnership with other agencies and colleagues. Investigate reports of tenancy fraud and sub-letting, and take any appropriate action. Carry out routine tenancy reviews and in liaison with external agencies and internal teams support vulnerable residents to maintain their tenancies, or take enforcement action if appropriate. Always making sure any action is proportionate. Ensure estates and communal areas are managed to a high standard and in conjunction with other colleagues, set up, monitor and manage contracts for estate cleaning, grounds maintenance and communal repairs and liaise with property services teams as required. Undertake estate inspections with residents, ensuring the reporting of any repairs, and completion of arising tenancy and estate management actions. This includes carrying out Fire Risk Assessment reviews. To make sure the communal areas of our homes are safe, and all fire actions arising from fire risk assessments are carried out within agreed timescales. Provide supervision and line management support to caretaking and cleaning staff directly employed on the patch. Lead on the management of any homeownership units within the patch, including liaison with Rents and Revenue Team, Property Services and Leasehold Officer. This includes support of statutory consultation, and responding to enquires arising from stair-casing and resales process. Requirements: Proven background of working in a customer service environment - preferably in the housing sector. Experience of managing leasehold tenure Good numeracy skills to a standard which enable the calculation of basic service charge payments Excellent verbal and written communication skills and an ability to effectively represent the client externally

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