We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You'll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering Northern Ireland. You will live on the patch and be willing to travel frequently. What we're looking for: Experience working within sales, preferably within construction/distribution or other similar industries Strong commercial acumen including negotiation skills Being proactive, being able to spot opportunities and able to fact-find with questions Ability to build relationships with stakeholders at all levels Ability to work under pressure and manage multiple simultaneous priorities Key Accountabilities: Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Mar 20, 2026
Full time
We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You'll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering Northern Ireland. You will live on the patch and be willing to travel frequently. What we're looking for: Experience working within sales, preferably within construction/distribution or other similar industries Strong commercial acumen including negotiation skills Being proactive, being able to spot opportunities and able to fact-find with questions Ability to build relationships with stakeholders at all levels Ability to work under pressure and manage multiple simultaneous priorities Key Accountabilities: Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Job Description Join Our Team as a Lettings Manager at Taylors, Connells Group At Taylors, part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Aylesbury offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Aylesbury residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career. What We're Looking For: Proven experience in a managerial or senior lettings role within estate agency Strong leadership, coaching and people management capability A track record of delivering excellent customer service Strong business generation skills within a target-driven environment Resilient, positive, organised, numerate and detail-focused Excellent verbal and written communication skills Full UK driving licence What We Offer: Competitive OTE with uncapped commission Clear, structured and supported career progression Industry-leading training and continuous professional development Full support and funding for the ARLA Property mark qualification Opportunities to compete for Top Achievers and leadership awards Company car or car allowance A comprehensive benefits package A long-term career with the UK's leading property services group Why Join Us: At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing. Ready to Take the Next Step? Apply now and take the next step in your lettings career with Connells Group, the Home of Opportunity . Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.Do not meet every requirement? Research shows that women and people from underrepresented groups may hesitate to apply unless they meet every criterion. If this role excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.EA06931
Mar 20, 2026
Full time
Job Description Join Our Team as a Lettings Manager at Taylors, Connells Group At Taylors, part of the Connells Group, we are proud to be the Home of Opportunity . Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Aylesbury offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Aylesbury residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career. What We're Looking For: Proven experience in a managerial or senior lettings role within estate agency Strong leadership, coaching and people management capability A track record of delivering excellent customer service Strong business generation skills within a target-driven environment Resilient, positive, organised, numerate and detail-focused Excellent verbal and written communication skills Full UK driving licence What We Offer: Competitive OTE with uncapped commission Clear, structured and supported career progression Industry-leading training and continuous professional development Full support and funding for the ARLA Property mark qualification Opportunities to compete for Top Achievers and leadership awards Company car or car allowance A comprehensive benefits package A long-term career with the UK's leading property services group Why Join Us: At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing. Ready to Take the Next Step? Apply now and take the next step in your lettings career with Connells Group, the Home of Opportunity . Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.Do not meet every requirement? Research shows that women and people from underrepresented groups may hesitate to apply unless they meet every criterion. If this role excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.EA06931
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 20, 2026
Full time
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon or Birmingham office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Medium Volume Engineered Components & Systems c. £90,000 pa + attractive bonus + benefits Birmingham The Role Reporting to the Managing Director - £40m pa Components & Systems business, supplying a prestigious portfolio of end user customers Market leading, design and manufacture - machining, pressing, assembly and test Backed by a "world class" engineering parent A role offering extraordinary scope, potential and career opportunities Profitable business, attracting high levels of investment - looking to recruit a catalyst for change. Responsible for: developing and implementing operations and transformation strategy, capitalising on significant new market opportunities, transforming existing capability and expertise, creating lean customer focused manufacturing operations. The Person An ambitious, experienced and charismatic manufacturing/operations professional, with a strong process/improvement background looking for a fresh and rewarding role in a business recently voted "a great place to work" An excellent communicator, an enthusiastic crusader for change, with the ability to influence and persuade at all levels Proven ability to introduce innovative organisational change, matched by a track record of creating lean and customer focused manufacturing operations Personal credibility, vision, drive and enthusiasm To Apply So, if you are looking for a fresh and stimulating opportunity, to join a high calibre and ambitious senior leadership team and make a real contribution to their strategic direction and continued success - then look no further. In the first instance please submit a fully detailed CV in confidence, quoting reference 10283.
Mar 20, 2026
Full time
Medium Volume Engineered Components & Systems c. £90,000 pa + attractive bonus + benefits Birmingham The Role Reporting to the Managing Director - £40m pa Components & Systems business, supplying a prestigious portfolio of end user customers Market leading, design and manufacture - machining, pressing, assembly and test Backed by a "world class" engineering parent A role offering extraordinary scope, potential and career opportunities Profitable business, attracting high levels of investment - looking to recruit a catalyst for change. Responsible for: developing and implementing operations and transformation strategy, capitalising on significant new market opportunities, transforming existing capability and expertise, creating lean customer focused manufacturing operations. The Person An ambitious, experienced and charismatic manufacturing/operations professional, with a strong process/improvement background looking for a fresh and rewarding role in a business recently voted "a great place to work" An excellent communicator, an enthusiastic crusader for change, with the ability to influence and persuade at all levels Proven ability to introduce innovative organisational change, matched by a track record of creating lean and customer focused manufacturing operations Personal credibility, vision, drive and enthusiasm To Apply So, if you are looking for a fresh and stimulating opportunity, to join a high calibre and ambitious senior leadership team and make a real contribution to their strategic direction and continued success - then look no further. In the first instance please submit a fully detailed CV in confidence, quoting reference 10283.
Ernest Gordon Recruitment Limited
Cardiff, South Glamorgan
CAD Technician/Interior Designer (Kitchens/Sales) Cardiff, Wales £30,000-£35,000 + Training + Progression + Commission + Bonus + Pension Are you a CAD Technician/Interior Designer/Kitchen Designer or similar with a background/previous working experience within sales, looking to join a well-established, industry-leading company, known nationwide for curating beautiful kitchens for over 50 years? Do you want to become a key member in a team of highly skilled sector-specialists, joining a company offering not just best-in-class training as well as impressive career progression opportunities, recognised for their premium quality service and workmanship in every project they undertake? On offer for the successful CAD Technician/Interior Designer/Kitchen Designer or similar , is the exciting opportunity to join a well-established, highly respected company full of sector-specialists, recognised as leaders within the industry for over 50 years. Presenting itself is the opportunity to join a rapidly-growing, very impressive company, known for the highest level of service and workmanship in every project they undertake. In this role, you will be responsible for meeting and greeting customers as they enter the showroom before guiding them through the range of products. In addition, you will also be responsible for producing both quality designs, in line with customer expectations as well as practical applications, alongside offering accurate quotations. On top of this, you will be responsible for attending client visits as and when required. Additionally, you will be responsible for both customer and client liaison. Finally, you will manage the journey from initial conception, through to completion, ensuring customer satisfaction through the entire process. The ideal CAD Technician/Interior Designer/Kitchen Designer or similar will have previous experience within the design industry. You will also have a strong working knowledge of CAD software's. On top of this, you will have previous experience within a sales or related role. Finally, you will have a full, valid, UK driver's license. The Role: Design and quotation of Kitchens Meet and greet customers Project management/lifecycle of project The Person: Previous experience in a design based role Knowledge of CAD software Full, valid, UK drivers license Reference: BBBH23911 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 20, 2026
Full time
CAD Technician/Interior Designer (Kitchens/Sales) Cardiff, Wales £30,000-£35,000 + Training + Progression + Commission + Bonus + Pension Are you a CAD Technician/Interior Designer/Kitchen Designer or similar with a background/previous working experience within sales, looking to join a well-established, industry-leading company, known nationwide for curating beautiful kitchens for over 50 years? Do you want to become a key member in a team of highly skilled sector-specialists, joining a company offering not just best-in-class training as well as impressive career progression opportunities, recognised for their premium quality service and workmanship in every project they undertake? On offer for the successful CAD Technician/Interior Designer/Kitchen Designer or similar , is the exciting opportunity to join a well-established, highly respected company full of sector-specialists, recognised as leaders within the industry for over 50 years. Presenting itself is the opportunity to join a rapidly-growing, very impressive company, known for the highest level of service and workmanship in every project they undertake. In this role, you will be responsible for meeting and greeting customers as they enter the showroom before guiding them through the range of products. In addition, you will also be responsible for producing both quality designs, in line with customer expectations as well as practical applications, alongside offering accurate quotations. On top of this, you will be responsible for attending client visits as and when required. Additionally, you will be responsible for both customer and client liaison. Finally, you will manage the journey from initial conception, through to completion, ensuring customer satisfaction through the entire process. The ideal CAD Technician/Interior Designer/Kitchen Designer or similar will have previous experience within the design industry. You will also have a strong working knowledge of CAD software's. On top of this, you will have previous experience within a sales or related role. Finally, you will have a full, valid, UK driver's license. The Role: Design and quotation of Kitchens Meet and greet customers Project management/lifecycle of project The Person: Previous experience in a design based role Knowledge of CAD software Full, valid, UK drivers license Reference: BBBH23911 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 20, 2026
Full time
Assistant Team Manager - Pensions Administration We're growing and we want you to be part of our journey. At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll delivery the best possible experience for every member on their road to retirement and beyond. What's the role? Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking a caring, motivated and technically competent Assistant Team Manager to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. This role will ideally be based in our Croydon office with a hybrid workstyle, but other office locations can be considered for the right candidate. Key responsibilities: Oversee and prioritise the allocation of all incoming work. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keeping up to date with technical and scheme changes, particularly those that impact your portfolio of schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times, displaying strong leadership skills to help build relationships with others. Key skills and experience Experience - an experienced deputy team leader / strong senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage resources across multiple tasks with a proven track record of consistently delivering to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring, supervising, and developing teams. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer on our careers website. What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Anderson Wright Consulting Ltd
Portsmouth, Hampshire
Engineering Manager - Manufacturing Site Bespoke Electromechanical Manufacturing Leadership Role South Coast England Salary up to £95,000 + £5,000 Car Allowance + Pension + Excellent Benefits Are you an experienced engineering leader with a technical background in bespoke manufacturing, ready to manage a busy electromechanical production site? Do you want to join a market-leading engineering organisation, part of an aggressively growing UK group, and take ownership of operational performance, people, and technical delivery? This is a fantastic opportunity to lead a skilled team on the South Coast, shaping bespoke electromechanical manufacturing operations, driving efficiency, and ensuring high-quality delivery of custom engineered solutions. The Company Market-leading UK engineering organisation Part of a rapidly expanding, investment-backed engineering group Strong reputation for technical excellence and innovative bespoke solutions Stable, profitable, and growth-focused Specialises in bespoke electromechanical and technical manufacturing solutions The Role - Engineering Manager (Manufacturing Site) You will oversee direct reports and manage the entire engineering, design, and production operations, ensuring excellent customer service and operational efficiency. This is a senior leadership role with responsibility for technical operations, P&L responsibility, resource planning, process improvement, and people development, all within a bespoke manufacturing environment. Key Responsibilities: Lead and motivate engineering, design, and operational teams across production, design, and equipment sub-divisions Deliver high-quality bespoke electromechanical solutions tailored to client requirements Oversee direct reports, ensuring teams are engaged and delivering to the highest standards Full P&L responsibility Monitoring operational and technical performance through KPIs Ensure customer specification is accurately planned, designed and delivered to cost, quality, and timeline expectations Collaborate with the sales team on new product development, customer propositions, and tender costing Maintain and improve safety, quality, and risk management systems Drive continuous operational and technical improvements across processes, technology, and team capability Who We Are Looking For Proven engineering or technical leadership experience in bespoke manufacturing Experience managing multi-disciplinary teams, including design, engineering design, production, and software support Strong background in process improvement, people development, and operational excellence Experience with budgets, P&L, and cash management Technical experience in bespoke electromechanical solutions or custom engineered products Exceptional communication, organisational, and leadership skills Package & Benefits Salary up to £95,000 (DOE) £5,000 annual car allowance Company pension scheme Annual salary review Buy & sell holiday scheme Flexible working opportunities Electric vehicle salary sacrifice scheme Employee benefits portal (discounts & savings) Health and wellbeing support via Employee Assistance Programme Company-wide volunteering scheme Why This Role Stands Out Lead a market-leading, fast-growing engineering organisation Senior technical role with significant operational influence Opportunity to shape bespoke electromechanical engineering, design, and production operations Work with a highly skilled, motivated engineering and design team Deliver custom engineered solutions for demanding technical markets Drive operational excellence, innovation, and growth on the South Coast If you are an experienced engineering leader with experience managing teams within a bespoke manufacturing environment, based on the South Coast, and want to join a fast-growing, market-leading engineering group, we would like to hear from you. Apply today.
Mar 20, 2026
Full time
Engineering Manager - Manufacturing Site Bespoke Electromechanical Manufacturing Leadership Role South Coast England Salary up to £95,000 + £5,000 Car Allowance + Pension + Excellent Benefits Are you an experienced engineering leader with a technical background in bespoke manufacturing, ready to manage a busy electromechanical production site? Do you want to join a market-leading engineering organisation, part of an aggressively growing UK group, and take ownership of operational performance, people, and technical delivery? This is a fantastic opportunity to lead a skilled team on the South Coast, shaping bespoke electromechanical manufacturing operations, driving efficiency, and ensuring high-quality delivery of custom engineered solutions. The Company Market-leading UK engineering organisation Part of a rapidly expanding, investment-backed engineering group Strong reputation for technical excellence and innovative bespoke solutions Stable, profitable, and growth-focused Specialises in bespoke electromechanical and technical manufacturing solutions The Role - Engineering Manager (Manufacturing Site) You will oversee direct reports and manage the entire engineering, design, and production operations, ensuring excellent customer service and operational efficiency. This is a senior leadership role with responsibility for technical operations, P&L responsibility, resource planning, process improvement, and people development, all within a bespoke manufacturing environment. Key Responsibilities: Lead and motivate engineering, design, and operational teams across production, design, and equipment sub-divisions Deliver high-quality bespoke electromechanical solutions tailored to client requirements Oversee direct reports, ensuring teams are engaged and delivering to the highest standards Full P&L responsibility Monitoring operational and technical performance through KPIs Ensure customer specification is accurately planned, designed and delivered to cost, quality, and timeline expectations Collaborate with the sales team on new product development, customer propositions, and tender costing Maintain and improve safety, quality, and risk management systems Drive continuous operational and technical improvements across processes, technology, and team capability Who We Are Looking For Proven engineering or technical leadership experience in bespoke manufacturing Experience managing multi-disciplinary teams, including design, engineering design, production, and software support Strong background in process improvement, people development, and operational excellence Experience with budgets, P&L, and cash management Technical experience in bespoke electromechanical solutions or custom engineered products Exceptional communication, organisational, and leadership skills Package & Benefits Salary up to £95,000 (DOE) £5,000 annual car allowance Company pension scheme Annual salary review Buy & sell holiday scheme Flexible working opportunities Electric vehicle salary sacrifice scheme Employee benefits portal (discounts & savings) Health and wellbeing support via Employee Assistance Programme Company-wide volunteering scheme Why This Role Stands Out Lead a market-leading, fast-growing engineering organisation Senior technical role with significant operational influence Opportunity to shape bespoke electromechanical engineering, design, and production operations Work with a highly skilled, motivated engineering and design team Deliver custom engineered solutions for demanding technical markets Drive operational excellence, innovation, and growth on the South Coast If you are an experienced engineering leader with experience managing teams within a bespoke manufacturing environment, based on the South Coast, and want to join a fast-growing, market-leading engineering group, we would like to hear from you. Apply today.
Quality Engineer - Point of Care Diagnostics Sudbury, Suffolk 12-Month FTC £23.00-£25.00 per hour 37.5 hours per week (Mon-Fri, 9am-5pm with flexible start/finish times) Inspire the Future of Healthcare with Siemens Healthineers Now is our time to shape what comes next - together. With more than 170 years of innovation, 18,000 patents, and 68,000 colleagues across 70+ countries, Siemens Healthineers is a global leader in medical technology. Every day, over 5 million patients worldwide benefit from our diagnostic and therapeutic solutions. We are committed to advancing the future of healthcare through technology, expertise, and collaboration. We are now seeking a Quality Engineer to join our Point of Care Diagnostics team in Sudbury. This is an exciting opportunity for a dedicated quality professional to support operational excellence and ensure our products consistently meet world-class regulatory and compliance standards. The Role As a Quality Engineer, you will maintain, monitor, and improve the Quality Management System (QMS), supporting operational teams and championing a culture of quality across the site. Key Responsibilities Quality Operations Provide day-to-day quality support to Manufacturing Operations Support CAPA and issue resolution to ensure timely, accurate closure Administer deviation and quality notification processes Review, approve, or reject quality-related documentation Generate quality metrics and reports, and drive KPI-led improvement initiatives Support change control activities Deliver training on essential QMS elements Participate in SQDIP meetings and ensure delivery of KPIs Use business systems including CATSWEB, CERDAAC, SAP, Documentum, Learn4U Audits & Compliance Support internal, supplier, regulatory, and customer audits Conduct internal and supplier quality audits Ensure ongoing compliance with: ISO 13485 21 CFR 820 Data Integrity Regulations GAMP standards 21 CFR Part 11 EHS & Team Collaboration Promote a zero-accident, safety-first culture Ensure adherence to EHS legislation and company policies Work with project teams on equipment selection, installation, and commissioning About You You're proactive, detail-focused, and passionate about quality. Skills & Experience Experience in a medical manufacturing environment advantageous Strong understanding of Quality Management Systems Working knowledge of ISO 13485 and 21 CFR 820 IT proficient, including strong Microsoft Office skills Knowledge of GDP & GMP principles Self-motivated, reliable, and comfortable working independently Excellent communication and interpersonal skills Flexible, adaptable, and able to manage shifting workloads Curious, engaged, and confident collaborating across functions Why Join Siemens Healthineers? At Siemens Healthineers, you'll join a global community driven by one purpose: to innovate for healthcare. Here, you'll find a flexible, dynamic environment where you're empowered to grow, take ownership, and contribute to meaningful, life-changing work. Join us - and help shape the future of healthcare. How to apply: If you are ready to take on this exciting opportunity and become a key player in enhancing customer satisfaction, please submit your application today! We look forward to welcoming a new member to our vibrant team. Join us in making a positive impact and ensuring our customers' voices are heard! Note: Due to the high volume of applications we receive, only successful applicants will be contacted. We appreciate your understanding. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Mar 20, 2026
Contractor
Quality Engineer - Point of Care Diagnostics Sudbury, Suffolk 12-Month FTC £23.00-£25.00 per hour 37.5 hours per week (Mon-Fri, 9am-5pm with flexible start/finish times) Inspire the Future of Healthcare with Siemens Healthineers Now is our time to shape what comes next - together. With more than 170 years of innovation, 18,000 patents, and 68,000 colleagues across 70+ countries, Siemens Healthineers is a global leader in medical technology. Every day, over 5 million patients worldwide benefit from our diagnostic and therapeutic solutions. We are committed to advancing the future of healthcare through technology, expertise, and collaboration. We are now seeking a Quality Engineer to join our Point of Care Diagnostics team in Sudbury. This is an exciting opportunity for a dedicated quality professional to support operational excellence and ensure our products consistently meet world-class regulatory and compliance standards. The Role As a Quality Engineer, you will maintain, monitor, and improve the Quality Management System (QMS), supporting operational teams and championing a culture of quality across the site. Key Responsibilities Quality Operations Provide day-to-day quality support to Manufacturing Operations Support CAPA and issue resolution to ensure timely, accurate closure Administer deviation and quality notification processes Review, approve, or reject quality-related documentation Generate quality metrics and reports, and drive KPI-led improvement initiatives Support change control activities Deliver training on essential QMS elements Participate in SQDIP meetings and ensure delivery of KPIs Use business systems including CATSWEB, CERDAAC, SAP, Documentum, Learn4U Audits & Compliance Support internal, supplier, regulatory, and customer audits Conduct internal and supplier quality audits Ensure ongoing compliance with: ISO 13485 21 CFR 820 Data Integrity Regulations GAMP standards 21 CFR Part 11 EHS & Team Collaboration Promote a zero-accident, safety-first culture Ensure adherence to EHS legislation and company policies Work with project teams on equipment selection, installation, and commissioning About You You're proactive, detail-focused, and passionate about quality. Skills & Experience Experience in a medical manufacturing environment advantageous Strong understanding of Quality Management Systems Working knowledge of ISO 13485 and 21 CFR 820 IT proficient, including strong Microsoft Office skills Knowledge of GDP & GMP principles Self-motivated, reliable, and comfortable working independently Excellent communication and interpersonal skills Flexible, adaptable, and able to manage shifting workloads Curious, engaged, and confident collaborating across functions Why Join Siemens Healthineers? At Siemens Healthineers, you'll join a global community driven by one purpose: to innovate for healthcare. Here, you'll find a flexible, dynamic environment where you're empowered to grow, take ownership, and contribute to meaningful, life-changing work. Join us - and help shape the future of healthcare. How to apply: If you are ready to take on this exciting opportunity and become a key player in enhancing customer satisfaction, please submit your application today! We look forward to welcoming a new member to our vibrant team. Join us in making a positive impact and ensuring our customers' voices are heard! Note: Due to the high volume of applications we receive, only successful applicants will be contacted. We appreciate your understanding. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
HR Manager - opportunityAre you a people-focused HR leader who thrives in a fast-paced operational environment and being part of a site leadership team? If you're energised by the challenge of leading a broad HR function, driving operational efficiencies and cultural improvement, this could be the perfect next step.The opportunity;In this key leadership role, you'll guide and develop the on-site People team across HR, L&D, Payroll and Recruitment. You'll be the driving force behind a customer centred HR function that supports operational excellence and engages colleagues at every level.You will: Lead the HR strategy at the site, operating as a trusted advisor to the leadership team and support the day to day leadership of the site. Lead the delivery of a proactive HR service with a strong focus on data-led decision making and continuous improvement. Handle complex ER cases, coaching and developing business leaders. Partner with the Senior Leadership Team on workforce planning, resourcing and organisational development. Build positive, collaborative relationships with Trade Union representatives. Shape a culture that recognises contribution, develops talent, and supports people to reach their potential. Coach and develop a highly motivated team. Ensure compliance across the function including all core HR processes. Influence and contribute to the wider People agenda across the division. This role is site based.What We're Looking For;We're looking for someone who: Has significant experience operating as an HR Manager or Senior HR Business Partner in a complex, fast-moving organisation such as manufacturing or logistics. Has led a generalist HR team and is confident across the full employee lifecycle. Brings strong stakeholder management skills and the credibility to influence at all levels. Is comfortable navigating ambiguity and driving improvement through insight, systems and structure. Strong experience of employment law and handling complex issues. NIGEL WRIGHT HR;Please contact Sue O'Donovan for more information about this exciting opportunity.
Mar 20, 2026
Full time
HR Manager - opportunityAre you a people-focused HR leader who thrives in a fast-paced operational environment and being part of a site leadership team? If you're energised by the challenge of leading a broad HR function, driving operational efficiencies and cultural improvement, this could be the perfect next step.The opportunity;In this key leadership role, you'll guide and develop the on-site People team across HR, L&D, Payroll and Recruitment. You'll be the driving force behind a customer centred HR function that supports operational excellence and engages colleagues at every level.You will: Lead the HR strategy at the site, operating as a trusted advisor to the leadership team and support the day to day leadership of the site. Lead the delivery of a proactive HR service with a strong focus on data-led decision making and continuous improvement. Handle complex ER cases, coaching and developing business leaders. Partner with the Senior Leadership Team on workforce planning, resourcing and organisational development. Build positive, collaborative relationships with Trade Union representatives. Shape a culture that recognises contribution, develops talent, and supports people to reach their potential. Coach and develop a highly motivated team. Ensure compliance across the function including all core HR processes. Influence and contribute to the wider People agenda across the division. This role is site based.What We're Looking For;We're looking for someone who: Has significant experience operating as an HR Manager or Senior HR Business Partner in a complex, fast-moving organisation such as manufacturing or logistics. Has led a generalist HR team and is confident across the full employee lifecycle. Brings strong stakeholder management skills and the credibility to influence at all levels. Is comfortable navigating ambiguity and driving improvement through insight, systems and structure. Strong experience of employment law and handling complex issues. NIGEL WRIGHT HR;Please contact Sue O'Donovan for more information about this exciting opportunity.
Scheme Manager Location: Kerrigan Court, Southampton Yearly Salary: £22,932 Vacancy Type: Fixed Term Contract until March 2027 (Maternity Cover), 35 hours per week Closing Date: 23 March 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we're looking for a proactive and caring individual to join us at Kerrigan Court, a welcoming retirement living scheme in Portswood, Southampton. As our Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What we're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. About Stonewater At the core of our mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by our Vision - that everyone should have the opportunity to have a place that they can call home - we offer homes for rent, shared ownership, and purchase. Our specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people's foyers. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Mar 20, 2026
Contractor
Scheme Manager Location: Kerrigan Court, Southampton Yearly Salary: £22,932 Vacancy Type: Fixed Term Contract until March 2027 (Maternity Cover), 35 hours per week Closing Date: 23 March 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we're looking for a proactive and caring individual to join us at Kerrigan Court, a welcoming retirement living scheme in Portswood, Southampton. As our Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What we're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. About Stonewater At the core of our mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by our Vision - that everyone should have the opportunity to have a place that they can call home - we offer homes for rent, shared ownership, and purchase. Our specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people's foyers. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
15 Hatton Walk, Unit 19 Palace Exchange, Enfield, London EN2 6BP 27,250 Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Mar 20, 2026
Full time
15 Hatton Walk, Unit 19 Palace Exchange, Enfield, London EN2 6BP 27,250 Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 20, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Do good. Be great as a doctor. Are you a Registered Medical Doctor, General Practitioner or Junior Doctor seeking flexible hours, a convenient location and a friendly working environment? About the role As a Doctor Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving veterans or neurological conditions, industrial injuries and respiratory diseases, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision Requirements Valid GMC registration number At least 1 year of broad post-registration experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £72,000 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Private Bupa Healthcare Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Mar 20, 2026
Full time
Do good. Be great as a doctor. Are you a Registered Medical Doctor, General Practitioner or Junior Doctor seeking flexible hours, a convenient location and a friendly working environment? About the role As a Doctor Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving veterans or neurological conditions, industrial injuries and respiratory diseases, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision Requirements Valid GMC registration number At least 1 year of broad post-registration experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £72,000 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Private Bupa Healthcare Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Hales Group are seeking a proactive hands-on Production Manager to join their client's busy growing team. To be successful in this role, you need to have proven experience in joinery or woodworking, ideally in bespoke or architectural joinery and you will be responsible for planning, scheduling, quality control, health & safety, team leadership and workflow optimisation to deliver custom joinery on time, to spec and on budget. Salary : £45,000-£50,000 Per annum Hours: Monday to Friday - 8.30am till 5.30pm Duties & Responsibilities: Plan and manage production schedules to meet delivery dates and resource constraints. Translate technical drawings, customer specs and job packs into production plans. Supervise and coach workshop staff: joiners, machinists, apprentices and finishers. Hire, train and conduct performance reviews. Allocate labour and machines efficiently; monitor throughput and reduce bottlenecks. Maintain high quality standards: first-off checks, in-process inspections and final sign 1 Implement corrective actions. Ensure materials are ordered, received and stocked with minimal waste; coordinate with purchasing Maintain workshop machinery and tools; schedule preventive maintenance and oversee minor repairs. Enforce health & safety, COSHH and PPE compliance; run toolbox talks and risk assessments. Manage job costing, labour tracking and support production-related finance reporting. Liaise with estimators, project managers and site teams to resolve technical issues and changes. Drive continuous improvement (Lean practices, 5S, waste reduction) and introduce process documentation/standard operating procedures. Produce daily/weekly production reports and KPIs (on-time delivery, waste rate, labour utilisation). Required Skills & Experience: Strong technical expertise, a proactive approach, and the ability to thrive within a fast-paced manufacturing environment. Proven experience (5+ years) in joinery or woodworking production management, ideally in bespoke or architectural joinery. Strong practical joinery background; ability to read technical drawings and CNC programs. Experience managing a multi-skill workshop team and apprentices. Knowledge of timber materials, adhesives, finishes and joinery machinery (planer, thicknesser, CNC, edge bander, spindle moulder, etc.). Competent with production planning tools, Microsoft Office and basic ERP/job 1 tracking systems. Strong organisational, communication and leadership skills. Sound understanding of health & safety regulations and maintenance practices. Benefits & Package ( Applicable following successful completion of probation): Currently, our package includes: 25 days annual leave plus bank holidays - (3 days reserved for Christmas shutdown) Company pension scheme Company healthcare Death in Service scheme Training and development opportunities Permanent role based in Norfolk factory Reporting directly to the Operations Director As a growing business, they continually review and enhance the benefits we offer our team. Personal Attributes: Self-driven, proactive, and reliable Adaptable and comfortable with variety and change Inquisitive mindset with a willingness to learn Honest, trustworthy, and dependable Persistent, hard-working, and motivated Open to feedback and new ideas Clear and confident communicator Can work with humility and respect Quick learner with strong determination Positive attitude and a good sense of humour Our client is a family-run business and take pride in being hands-on throughout every stage of a project, from concept and design through to manufacture and installation. This integrated approach gives clients complete confidence in the quality, creativity, and integrity of our work. Operating from our 500m manufacturing facility, including an in-house design studio, machine shop, assembly areas, and spray booths, we produce a wide variety of bespoke products across private interiors, commercial interiors, and event sectors. For more details on this role, please send an updated CV to or call !
Mar 20, 2026
Full time
Hales Group are seeking a proactive hands-on Production Manager to join their client's busy growing team. To be successful in this role, you need to have proven experience in joinery or woodworking, ideally in bespoke or architectural joinery and you will be responsible for planning, scheduling, quality control, health & safety, team leadership and workflow optimisation to deliver custom joinery on time, to spec and on budget. Salary : £45,000-£50,000 Per annum Hours: Monday to Friday - 8.30am till 5.30pm Duties & Responsibilities: Plan and manage production schedules to meet delivery dates and resource constraints. Translate technical drawings, customer specs and job packs into production plans. Supervise and coach workshop staff: joiners, machinists, apprentices and finishers. Hire, train and conduct performance reviews. Allocate labour and machines efficiently; monitor throughput and reduce bottlenecks. Maintain high quality standards: first-off checks, in-process inspections and final sign 1 Implement corrective actions. Ensure materials are ordered, received and stocked with minimal waste; coordinate with purchasing Maintain workshop machinery and tools; schedule preventive maintenance and oversee minor repairs. Enforce health & safety, COSHH and PPE compliance; run toolbox talks and risk assessments. Manage job costing, labour tracking and support production-related finance reporting. Liaise with estimators, project managers and site teams to resolve technical issues and changes. Drive continuous improvement (Lean practices, 5S, waste reduction) and introduce process documentation/standard operating procedures. Produce daily/weekly production reports and KPIs (on-time delivery, waste rate, labour utilisation). Required Skills & Experience: Strong technical expertise, a proactive approach, and the ability to thrive within a fast-paced manufacturing environment. Proven experience (5+ years) in joinery or woodworking production management, ideally in bespoke or architectural joinery. Strong practical joinery background; ability to read technical drawings and CNC programs. Experience managing a multi-skill workshop team and apprentices. Knowledge of timber materials, adhesives, finishes and joinery machinery (planer, thicknesser, CNC, edge bander, spindle moulder, etc.). Competent with production planning tools, Microsoft Office and basic ERP/job 1 tracking systems. Strong organisational, communication and leadership skills. Sound understanding of health & safety regulations and maintenance practices. Benefits & Package ( Applicable following successful completion of probation): Currently, our package includes: 25 days annual leave plus bank holidays - (3 days reserved for Christmas shutdown) Company pension scheme Company healthcare Death in Service scheme Training and development opportunities Permanent role based in Norfolk factory Reporting directly to the Operations Director As a growing business, they continually review and enhance the benefits we offer our team. Personal Attributes: Self-driven, proactive, and reliable Adaptable and comfortable with variety and change Inquisitive mindset with a willingness to learn Honest, trustworthy, and dependable Persistent, hard-working, and motivated Open to feedback and new ideas Clear and confident communicator Can work with humility and respect Quick learner with strong determination Positive attitude and a good sense of humour Our client is a family-run business and take pride in being hands-on throughout every stage of a project, from concept and design through to manufacture and installation. This integrated approach gives clients complete confidence in the quality, creativity, and integrity of our work. Operating from our 500m manufacturing facility, including an in-house design studio, machine shop, assembly areas, and spray booths, we produce a wide variety of bespoke products across private interiors, commercial interiors, and event sectors. For more details on this role, please send an updated CV to or call !
Jonathan Lee Recruitment Ltd
Lower Darwen, Lancashire
Senior Account Manager - BAE Our client is a fast-growing, multi-million £ advanced engineering company that delivers a range of complex systems, solutions, products and technical services to the civil aerospace and defence markets. To support their continued growth with BAE in particular, we are looking for a dynamic and visionary, senior level Senior Account Manager to lead the further commercial growth and engagement with this group. Having senior level contact awareness within BAE already, this is a high-impact role and is to drive revenue and margin expansion across BAE s business lines, in alignment with our clients global Group strategy. You will combine sharp strategic thinking with strong leadership and client management skills nurturing C-level relationships and steering business plans that deliver commercial success. Responsibilities: Strategic Road mapping: Define and execute a 3-year business plan and expansion roadmap across major accounts and new high-potential clients Commercial Growth: Implement sales strategies, pricing policies, and positioning to meet revenue and profit objectives Customer Relationships: Build trusted partnerships at C-level, SVP, VP and director levels, with a focus on long-term value creation Market Intelligence: Conduct customer mapping and market analysis to identify high-growth opportunities and anticipate client needs Sales Lifecycle Management: Oversee full sales lifecycle from prospecting and lead generation through to negotiation, deal closure and renewal of framework agreements Pipeline Ownership: Manage the global sales pipeline ensuring alignment to strategic targets and budget performance Innovation & Offer Development: Collaborate with cross-functional teams (Marketing, Solution Architects, Delivery) to design and promote new service offerings and cross-sell initiatives CRM & Reporting: Ensure high-quality reporting and visibility of sales activities through the CRM Operational Integration: Partner Capability Heads to shape resourcing plans and forecast delivery structures for scaling success Delivery Oversight: Participate in internal and external reviews, track key delivery KPIs, and drive continuous improvement Marketing Engagement: Support external visibility and client engagement through marketing and communications initiatives Skills A comprehensive background in sales within the engineering sector including having a solid understanding of the defence sector. High motivation and a competitive streak to out-perform others (both competitors and internally). Highly personable with strong relationship building skills at a VP and executive / decision maker level. A proven track record of winning business with a clear understanding of sales process associated with complex solution-based sales. The commercial understanding to estimate the financial impact of an opportunity, both with the client and internally, coupled with risks and opportunity management. Working remotely ideally in the Northwest of the UK, you will have the ability to travel nationally on a regular basis, and on occasion internationally. Benefits Highly competitive salary and package. Collaborative working environment working shoulder to shoulder with our clients and peers through good times and challenges Empowering all enthusiastic technology loving professionals by allowing them to expand their skills and take part in inspiring projects Competitive company benefits Always working as one team and challenge the status quo Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Mar 20, 2026
Full time
Senior Account Manager - BAE Our client is a fast-growing, multi-million £ advanced engineering company that delivers a range of complex systems, solutions, products and technical services to the civil aerospace and defence markets. To support their continued growth with BAE in particular, we are looking for a dynamic and visionary, senior level Senior Account Manager to lead the further commercial growth and engagement with this group. Having senior level contact awareness within BAE already, this is a high-impact role and is to drive revenue and margin expansion across BAE s business lines, in alignment with our clients global Group strategy. You will combine sharp strategic thinking with strong leadership and client management skills nurturing C-level relationships and steering business plans that deliver commercial success. Responsibilities: Strategic Road mapping: Define and execute a 3-year business plan and expansion roadmap across major accounts and new high-potential clients Commercial Growth: Implement sales strategies, pricing policies, and positioning to meet revenue and profit objectives Customer Relationships: Build trusted partnerships at C-level, SVP, VP and director levels, with a focus on long-term value creation Market Intelligence: Conduct customer mapping and market analysis to identify high-growth opportunities and anticipate client needs Sales Lifecycle Management: Oversee full sales lifecycle from prospecting and lead generation through to negotiation, deal closure and renewal of framework agreements Pipeline Ownership: Manage the global sales pipeline ensuring alignment to strategic targets and budget performance Innovation & Offer Development: Collaborate with cross-functional teams (Marketing, Solution Architects, Delivery) to design and promote new service offerings and cross-sell initiatives CRM & Reporting: Ensure high-quality reporting and visibility of sales activities through the CRM Operational Integration: Partner Capability Heads to shape resourcing plans and forecast delivery structures for scaling success Delivery Oversight: Participate in internal and external reviews, track key delivery KPIs, and drive continuous improvement Marketing Engagement: Support external visibility and client engagement through marketing and communications initiatives Skills A comprehensive background in sales within the engineering sector including having a solid understanding of the defence sector. High motivation and a competitive streak to out-perform others (both competitors and internally). Highly personable with strong relationship building skills at a VP and executive / decision maker level. A proven track record of winning business with a clear understanding of sales process associated with complex solution-based sales. The commercial understanding to estimate the financial impact of an opportunity, both with the client and internally, coupled with risks and opportunity management. Working remotely ideally in the Northwest of the UK, you will have the ability to travel nationally on a regular basis, and on occasion internationally. Benefits Highly competitive salary and package. Collaborative working environment working shoulder to shoulder with our clients and peers through good times and challenges Empowering all enthusiastic technology loving professionals by allowing them to expand their skills and take part in inspiring projects Competitive company benefits Always working as one team and challenge the status quo Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
Mar 20, 2026
Full time
1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 20, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office The Royal College of Physicians is recruiting an examinations Administrator to support the work of the RCP Assessment Unit based at the Spine, Liverpool. Purpose and scope Key responsibilities The role provides administrative support to the operations team in the assessment unit. This team oversees all aspects of the operational assessment process and strives to ensure all parts of our workstreams are managed and supported appropriately. The role holder will work with other exams administrators and coordinators to deliver online and clinical examinations on behalf of the RCP. This will include being present at clinical exams at the Spine in Liverpool supporting delivery. The role holder will provide customer service and administrative support to examiners and exam centres along with candidates throughout the exam process. The role holder will deliver an excellent service to all stakeholders through effective communication by phone, email and in person. This is a fast paced and dynamic environment and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role. About you Educated to A-Level or equivalent Experience of working in an office administration role Effective written and verbal communication skills Effective prioritisation and management of workload Able to safeguard confidential information and handle sensitive information appropriately. Able to use general MS office software and technology and will receive training on how to use software, technology and systems in use in the assessment unit Accurate data entry and good attention to detail Interacts with staff and other professions with respect for difference and diversity Flexible, resilient and able to cope with the demands of the role Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely Prioritises their workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important Demonstrates an ability to work to deadlines and to agreed standard operating procedures Closing date: 24 March 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Mar 20, 2026
Full time
Working arrangements: 35 hours a week. Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office The Royal College of Physicians is recruiting an examinations Administrator to support the work of the RCP Assessment Unit based at the Spine, Liverpool. Purpose and scope Key responsibilities The role provides administrative support to the operations team in the assessment unit. This team oversees all aspects of the operational assessment process and strives to ensure all parts of our workstreams are managed and supported appropriately. The role holder will work with other exams administrators and coordinators to deliver online and clinical examinations on behalf of the RCP. This will include being present at clinical exams at the Spine in Liverpool supporting delivery. The role holder will provide customer service and administrative support to examiners and exam centres along with candidates throughout the exam process. The role holder will deliver an excellent service to all stakeholders through effective communication by phone, email and in person. This is a fast paced and dynamic environment and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role. About you Educated to A-Level or equivalent Experience of working in an office administration role Effective written and verbal communication skills Effective prioritisation and management of workload Able to safeguard confidential information and handle sensitive information appropriately. Able to use general MS office software and technology and will receive training on how to use software, technology and systems in use in the assessment unit Accurate data entry and good attention to detail Interacts with staff and other professions with respect for difference and diversity Flexible, resilient and able to cope with the demands of the role Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely Prioritises their workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important Demonstrates an ability to work to deadlines and to agreed standard operating procedures Closing date: 24 March 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Housing Ombudsman Service Director of Customer Services Location: Home based, with the need to travel nationally depending on business need. Salary: £95,000 per annum. This is a unique opportunity within an organisation dedicated to serving the public's best interests, with ambitious goals to achieve even more. Our mission is to enhance residents' lives and improve landlords' services by addressing housing complaints. The Housing Ombudsman offers an independent, impartial, and free service for social housing residents. We provide final resolutions on disputes between residents and landlords who are members of our Scheme, which includes tenants and leaseholders of housing associations and local authorities, as well as voluntary members such as private landlords and letting agents. The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high quality customer experience across all areas of contact and engagement. They will oversee front door management, customer relationship activity, complaints handling, and the provision of clear information, advice and guidance. A central focus will be driving a customer first culture, strengthening end to end customer journeys, and ensuring services are continuously improved and aligned to organisational priorities. As part of the Executive Leadership Team, you will contribute to the development and delivery of the business plan and play a key role in implementing the organisation's strategy. You will champion our corporate values and behaviours, modelling them across your directorate and embedding a culture of learning, excellence, fairness and openness in everything you lead. You will also lead and advocate for a digital first approach, ensuring that modern digital services are developed and utilised to strengthen performance, accessibility and customer experience. We are seeking an exceptional senior leader with significant experience in delivering customer services at scale, supported by a strong track record of leading high performing teams in complex operational environments. Candidates will bring experience of driving strategic customer focused improvements, using insight and data to shape decision making, and managing customer service portfolios with impact. The ability to inspire teams, collaborate effectively, and nurture a culture of inclusivity, customer focus and continuous improvement is essential. We are on a clear path to delivering the high-quality service the public deserves, and this is your chance to play a key role in that journey. To apply and for further details please click apply on website. For a confidential discussion about this role, please contact or Closing date: Friday 27 March 2026 at 12:00pm (Noon)
Mar 20, 2026
Full time
Housing Ombudsman Service Director of Customer Services Location: Home based, with the need to travel nationally depending on business need. Salary: £95,000 per annum. This is a unique opportunity within an organisation dedicated to serving the public's best interests, with ambitious goals to achieve even more. Our mission is to enhance residents' lives and improve landlords' services by addressing housing complaints. The Housing Ombudsman offers an independent, impartial, and free service for social housing residents. We provide final resolutions on disputes between residents and landlords who are members of our Scheme, which includes tenants and leaseholders of housing associations and local authorities, as well as voluntary members such as private landlords and letting agents. The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high quality customer experience across all areas of contact and engagement. They will oversee front door management, customer relationship activity, complaints handling, and the provision of clear information, advice and guidance. A central focus will be driving a customer first culture, strengthening end to end customer journeys, and ensuring services are continuously improved and aligned to organisational priorities. As part of the Executive Leadership Team, you will contribute to the development and delivery of the business plan and play a key role in implementing the organisation's strategy. You will champion our corporate values and behaviours, modelling them across your directorate and embedding a culture of learning, excellence, fairness and openness in everything you lead. You will also lead and advocate for a digital first approach, ensuring that modern digital services are developed and utilised to strengthen performance, accessibility and customer experience. We are seeking an exceptional senior leader with significant experience in delivering customer services at scale, supported by a strong track record of leading high performing teams in complex operational environments. Candidates will bring experience of driving strategic customer focused improvements, using insight and data to shape decision making, and managing customer service portfolios with impact. The ability to inspire teams, collaborate effectively, and nurture a culture of inclusivity, customer focus and continuous improvement is essential. We are on a clear path to delivering the high-quality service the public deserves, and this is your chance to play a key role in that journey. To apply and for further details please click apply on website. For a confidential discussion about this role, please contact or Closing date: Friday 27 March 2026 at 12:00pm (Noon)
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role This role will be focussed on supporting the F&B services division within Legends Global. A significant business area and revenue stream within the business which requires someone to partner with them in ensuring that all venues, racecourses, C&E venues, wedding venues have the creative marketing collateral they need to support event operational delivery and sales pitches. You will also support in PR/media opportunities and refreshing photography collateral at key events for marketing promotion opportunities. You will report into the corporate Marketing function ensuring you are working with the wider team in delivering the wider Marketing strategy. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Developing, creating and maintaining menus for venues, racecourses and C&E events, including annual menu packs, recyclable templates, and ad hoc updates for special events, seasonal changes and pricing adjustments. Collaborating closely with venue sales teams to produce compelling F&B collateral that supports pitches for corporate events, weddings, parties, charity functions, banquets and wider C&E opportunities. Proactively promoting the business to generate new leads, support ticketed events and drive operational sell through across all designated channels. Analysing marketing performance data to understand hit rates and engagement, optimising materials and activity to maximise visibility, traction and commercial opportunities. Managing brand presence and relationships, including creating a social media calendar aligned to key dates/seasonality, producing engaging content, nurturing strong stakeholder relationships (venue, corporate and F&B leads) and effectively managing the marketing budget. We are looking for someone with: Proven senior level marketing experience, supported by relevant industry qualifications and a strong track record of delivering successful marketing strategies. Knowledge of, or experience supporting, F&B operations, with a genuine passion for food and drink and an understanding of how marketing supports commercial success. Strong leadership capability, with the ability to guide, develop and support junior team members to achieve their goals. Excellent communication and influencing skills, enabling you to build effective stakeholder relationships and drive alignment at all levels. Creative, innovative and digitally confident thinking, with strong IT and social media knowledge, plus the flexibility to travel and work evenings/weekends when needed. Recruitment Process Outlined: 1st Stage- Intro call with Talent Team 2nd Stage- Interview with Hiring Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Mar 20, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role This role will be focussed on supporting the F&B services division within Legends Global. A significant business area and revenue stream within the business which requires someone to partner with them in ensuring that all venues, racecourses, C&E venues, wedding venues have the creative marketing collateral they need to support event operational delivery and sales pitches. You will also support in PR/media opportunities and refreshing photography collateral at key events for marketing promotion opportunities. You will report into the corporate Marketing function ensuring you are working with the wider team in delivering the wider Marketing strategy. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Developing, creating and maintaining menus for venues, racecourses and C&E events, including annual menu packs, recyclable templates, and ad hoc updates for special events, seasonal changes and pricing adjustments. Collaborating closely with venue sales teams to produce compelling F&B collateral that supports pitches for corporate events, weddings, parties, charity functions, banquets and wider C&E opportunities. Proactively promoting the business to generate new leads, support ticketed events and drive operational sell through across all designated channels. Analysing marketing performance data to understand hit rates and engagement, optimising materials and activity to maximise visibility, traction and commercial opportunities. Managing brand presence and relationships, including creating a social media calendar aligned to key dates/seasonality, producing engaging content, nurturing strong stakeholder relationships (venue, corporate and F&B leads) and effectively managing the marketing budget. We are looking for someone with: Proven senior level marketing experience, supported by relevant industry qualifications and a strong track record of delivering successful marketing strategies. Knowledge of, or experience supporting, F&B operations, with a genuine passion for food and drink and an understanding of how marketing supports commercial success. Strong leadership capability, with the ability to guide, develop and support junior team members to achieve their goals. Excellent communication and influencing skills, enabling you to build effective stakeholder relationships and drive alignment at all levels. Creative, innovative and digitally confident thinking, with strong IT and social media knowledge, plus the flexibility to travel and work evenings/weekends when needed. Recruitment Process Outlined: 1st Stage- Intro call with Talent Team 2nd Stage- Interview with Hiring Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
