Junior Commercial Claims Handler

The Regional Claims Centre of Excellence of this national broking house handles a wide variety of losses on behalf of colleagues based from a number of offices across Yorkshire. As such, it is a highly visible role, where your successes will be obvious to a range of stakeholders and you will benefit from a variety of opportunities for progression.

Due to the continued acquisition of quality accounts across the region, the need has arisen to appoint several Claims Handlers - both experienced Cross-Class Commercial Claims Handlers to join in a more senior capacity, as well as Junior Commercial Claims Handlers who may have previously only dealt with say, Motor or Property claims.

Recognising that a robust claims function is essential for fulfilling its commitment to clients, this broker has invested significantly in the Claims Department - from the appointment of some of the region's most gifted Claims Handlers, through to delivering bespoke training and using state of the art technology. The Claims Department also benefits from a team of Claims Administrators who do a lot of the basic work, freeing up the time of Claims Handlers to focus on what they do best - delivering superb client outcomes in the event of a loss.

You will initially be allocated a portfolio of claims that reflects your prior exposure to different losses, and less-experienced colleagues will be trained to deal with a wide variety of claims such as Property, Liability, Fleet, CAR, Cyber and Financial Lines.

As mentioned above, we welcome applications from Claims Handlers at all levels of experience, including those from broker, insurer, adjusting and legal backgrounds. You must have a genuine passion for delivering excellent client service and pride yourself on your ability to deliver the best claims settlement possible. You must also have excellent communication skills, the ability to have difficult conversations with a variety of stakeholders of all levels of seniority, as well as solid negotiation skills. You must also be analytical, with excellent problem-solving skills, and the ability to see possible solutions to claims scenarios that may pass others by.

This broker is based in North Leeds with plenty of parking nearby, close to major public transport, and within an easy walk of local amenities. It operates a hybrid-working model, where you will be welcome to work from home 2-3 days per week.

In return, you will receive a generous basic salary, a quarterly bonus and generous benefits package, as well as support towards professional qualifications under the Chartered Insurance Institute. For the ambitious, it is worth noting that this firm is enjoying a significant period of growth (both organic and as a result of complimentary acquisitions). As such, there will be opportunities for your role to be expanded to include a variety of duties such as management, or specialising in certain kinds of claims.

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