Claims Adjuster

Avencia are partnered with a leading insurer to recruit a Claims Adjuster handling Financial Institutions, Fintech and Management Liability claims.

This is an excellent opportunity for junior candidates with experience in FI or PI claims to join a high-performing team, offering strong support, clear progression pathways, and ongoing development.

Key responsibilities

• Handle FI and Management Liability claims in line with internal claims and reserving philosophies.
• Deliver a customer-focused approach through timely service and clear, professional communication with brokers and insureds.
• Contribute to team KPIs, proactively identifying areas for improvement and sharing feedback with Claims Managers.
• Work with managing agents and service providers across multiple jurisdictions.
• Collaborate with colleagues, sharing insights and best practice across the team.
• Provide feedback on claims trends, policy wordings and renewal considerations to Claims Managers and underwriters.
• Build and maintain strong broker relationships, acting on feedback to enhance service delivery.
• Report on key claim developments, trends and significant notifications.

Skills & experience

• Previous experience handing claims in Professional or Financial Lines, with an understanding of the London Market preferable.
• Demonstrate strong written and spoken communication skills.
• Demonstrate strong team work.
• Possess strong independent organisational skills.
• Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.