Service Manager

Service Manager

Location: Hastings

Salary: £32,000 - £35,000 per annum

Contract: Full-time, Permanent

Driving Licence Required

I am currently recruiting on behalf of a specialist care provider that delivers high-quality support and accommodation to individuals aged 16+ with learning disabilities, autism spectrum disorders, mental health conditions, physical disabilities, behaviours that challenge, sensory processing difficulties, and complex care needs. The service also focuses on relapse prevention, personalised risk development, resilience building, and recovery support.

This organisation is committed to promoting independence, dignity, and individuality, ensuring every person supported can live a healthy and fulfilling life within their community.

An experienced and compassionate Service Manager is required to lead and oversee support workers delivering care within individuals' own homes. This is a key leadership role focused on maintaining high standards of person-centred care, ensuring compliance, and driving positive outcomes.

You will report directly to the Operations Manager/Registered Manager and play a central role in shaping service delivery, team development, and quality assurance.

• Lead, manage, and supervise a team of support workers
• Ensure high-quality, person-centred care delivery
• Develop, review, and update individual care plans
• Conduct and review detailed risk assessments, ensuring DOLS compliance
• Oversee audits and maintain regulatory compliance in line with CQC standards
• Attend care reviews and stakeholder meetings, liaising with families and professionals
• Promote independence, dignity, and individuality
• Conduct supervisions and team meetings to support staff development
• Lead recruitment and ensure safe staffing levels
• Oversee support with personal care, medication administration, and daily living tasks
• Foster positive, professional relationships across the service
• Maintain clear communication with internal teams and external stakeholders

• Previous management experience within social care or health services
• Strong leadership and team management skills
• Knowledge of safeguarding procedures and DOLS legislation
• Experience in care planning and risk assessment
• Understanding of CQC regulations and audit processes
• Experience supporting individuals with complex needs
• Positive Behaviour Support (PBS) knowledge
• NAPPI training desirable
• Full UK driving licence

• Salary £32,000 - £35,000
• Full-time permanent contract
• Flexible working arrangements
• Ongoing training and development
• Career progression opportunities within a growing organisation
• Supportive team environment
• Employee wellbeing support and retail discount benefits

If you're interested in this role then please apply now!

Know someone who would be suitable and interested? Please refer them to us at Chase Medical and ask for Rob.

Chase Medical are a specialist recruitment agency in Social Care and Primary Care settings.