We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Mar 21, 2026
Full time
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 20, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative IT Architects who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Lead IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. Your responsibilities will include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAP CX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management, Customer Support) to maximize CRM value. Build compelling business cases for CRM transformation initiatives, demonstrating ROI and tangible outcomes for clients. Collaborate with client teams to drive organizational change, ensuring user adoption and process alignment for CRM implementations. You will work closely with clients to understand their issues, define IT strategies, architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. You will be given end-to-end responsibility for larger, highly technical and more complex 'modules' within a project, and begin to develop specialized knowledge to help you solve clients' problems. You will start to take on team lead responsibilities and demonstrate intellectual leadership Together with our clients, you will develop superior digital and technology concepts and architecture solutions as well as support technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. You will also help guide junior members of the team, help with project proposals, client care, building relationships with peers and identifying new business opportunities. Finally as a Lead IT Architect you will contribute to the Practice Area development and help to build the BCG brand as a key member of the case team. What You'll Bring 10 to 15 years of experience in IT architecture with a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) Experience with commerce platforms (such as Salesforce commerce cloud, Adobe commerce, etc ) and integration platforms (such as Mulesoft, Dell Boomi, etc) Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.) Overview of in modern architecture patterns: CI/CD pipelines, cloud-native development, and API-led integrations. Deep understanding of: Different integration patterns and best practices such as events, synchronous vs. asynchronous E2E business processes: Lead-to-Quote, Quote-to-Cash, Service Management, Marketing, etc. Analytical mindset and excellent problem-solving skills. Experience of managing teams. Strong communication skills for stakeholder engagement at all levels Ability to work under pressure and willingness to travel to clients world-wide Strong communication and presentation skills. University degree with above-average academic performance in a mathematical-scientific field, information technology, or business administration. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Senior Project Manager page is loaded Senior Project Managerlocations: GB Cambridge: GB Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR2361 Senior Project Manager Location: Cambridge, Hybrid Department: IT Job type: Full Time Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees. The Team The Senior Project Manager (IT) is responsible for leading and delivering complex technology projects within scope, budget, and schedule. This role provides strategic direction, drives cross functional collaboration,manages stakeholders at all levels, and ensures successful delivery of technical solutions that support organizational goals. The Senior PM acts as a key partner to the Mundipharma Business, the IT Business Partners and Technical Leadership, ensuring projects are well governed, well communicated, and aligned with enterprise objectives. You will have previous full project lifecycle exprrience-from issuing RFPs and vendor selection to final change management and communication with a main focus within the CRM and ERP domains. Role and Responsibilities Project Delivery & Governance: Lead multiple concurrent workstreams and vendors for projects Validation & GxP: Navigate technical change control within strictly validated environments, ensuring full compliance with regulatory standards Act as a key advisor to senior leadership, managing expectations and driving cross-functional collaboration Financial & Risk Management: Maintain rigorous control over project budgets and proactively mitigate risks, issues, and dependencies. Risk, Issue & Dependency Management Change Management - running sessions, managing communications, and ensuring business readiness for upgrades and new implementations What you'll bring Qualified Project Manager - Ideally PMP / PMI-ACP Certified Proven IT Project Manager experience delivering transformation projects in the Pharma/Life Sciences industry E2E full lifecycle transformation project delivery in Pharma / Life science (more than one £1m + project) Major project experience in at least one of these areas; SAP, Oracle, Veeva or Salesforce CRM Specialism: Specific experience with Salesforce Life Sciences CRM or Veeva products is highly preferred Validated Environments: A deep understanding of GxP and delivering IT solutions within a regulatory framework Expert at managing multiple vendors, conducting daily stand-ups, and handling complex RFP processes. What we offer in return Flexible benefits package Opportunities for learning & development through our varied programme Collaborative, inclusive work environment Diversity and inclusion Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn't just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect. About Mundipharma Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit . Join our talent pool If you're not sure this role is right for you but you're keen to hear about future opportunities at Mundipharma, and be the first to hear about new roles. Additional Job Description: Primary Location: GB Cambridge Job Posting Date: 2026-03-02 Job Type: Permanent
Mar 20, 2026
Full time
Senior Project Manager page is loaded Senior Project Managerlocations: GB Cambridge: GB Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR2361 Senior Project Manager Location: Cambridge, Hybrid Department: IT Job type: Full Time Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees. The Team The Senior Project Manager (IT) is responsible for leading and delivering complex technology projects within scope, budget, and schedule. This role provides strategic direction, drives cross functional collaboration,manages stakeholders at all levels, and ensures successful delivery of technical solutions that support organizational goals. The Senior PM acts as a key partner to the Mundipharma Business, the IT Business Partners and Technical Leadership, ensuring projects are well governed, well communicated, and aligned with enterprise objectives. You will have previous full project lifecycle exprrience-from issuing RFPs and vendor selection to final change management and communication with a main focus within the CRM and ERP domains. Role and Responsibilities Project Delivery & Governance: Lead multiple concurrent workstreams and vendors for projects Validation & GxP: Navigate technical change control within strictly validated environments, ensuring full compliance with regulatory standards Act as a key advisor to senior leadership, managing expectations and driving cross-functional collaboration Financial & Risk Management: Maintain rigorous control over project budgets and proactively mitigate risks, issues, and dependencies. Risk, Issue & Dependency Management Change Management - running sessions, managing communications, and ensuring business readiness for upgrades and new implementations What you'll bring Qualified Project Manager - Ideally PMP / PMI-ACP Certified Proven IT Project Manager experience delivering transformation projects in the Pharma/Life Sciences industry E2E full lifecycle transformation project delivery in Pharma / Life science (more than one £1m + project) Major project experience in at least one of these areas; SAP, Oracle, Veeva or Salesforce CRM Specialism: Specific experience with Salesforce Life Sciences CRM or Veeva products is highly preferred Validated Environments: A deep understanding of GxP and delivering IT solutions within a regulatory framework Expert at managing multiple vendors, conducting daily stand-ups, and handling complex RFP processes. What we offer in return Flexible benefits package Opportunities for learning & development through our varied programme Collaborative, inclusive work environment Diversity and inclusion Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn't just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect. About Mundipharma Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit . Join our talent pool If you're not sure this role is right for you but you're keen to hear about future opportunities at Mundipharma, and be the first to hear about new roles. Additional Job Description: Primary Location: GB Cambridge Job Posting Date: 2026-03-02 Job Type: Permanent
Overview Job Role: Management Consulting Principle Director Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L5 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Role As a Associate Director within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management We are looking for following skills and experience Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 770,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Mar 20, 2026
Full time
Overview Job Role: Management Consulting Principle Director Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L5 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Role As a Associate Director within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management We are looking for following skills and experience Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 770,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Job Title: AWS Solution Architect (Integration Specialist) Locations: Manchester Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In your role you will: Design and implement AWS workloads using modern cloud patterns such as serverless, containerised, and microservices architectures. Develop scalable application solutions aligned with best practice for performance, resilience, and cost efficiency. Configure and maintain CI/CD pipelines and automation frameworks to support rapid delivery. Apply cloud security principles, including identity and access management, encryption, and compliance controls. Optimise architectures for scalability, reliability, and operational excellence. Produce high quality design documentation and contribute to architecture reviews. Execute testing strategies for functional and non functional requirements (performance, security, reliability). Collaborate with clients and internal teams to deliver robust, cloud first solutions. Qualification We are looking for the following experience: Relevant AWS integration experience, including secure deployments on Lambda and Kubernetes (EKS). Expertise in API design and security using API Gateway, OpenAPI, OAuth2, JWT, and service policies. Strong integration background with platforms like SAP, Salesforce, and Oracle ERP. Proficiency in Flask, FastAPI, or similar frameworks, deployed in cloud native environments. Experience with event driven patterns using SQS, SNS, and Step Functions. Solid understanding of Kubernetes security, IAM roles, encryption (TLS/KMS), and CI/CD tooling. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' holiday per year, car allowance, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services, we are known for. Closing Date for Applications: 27/03/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Mar 18, 2026
Full time
Job Title: AWS Solution Architect (Integration Specialist) Locations: Manchester Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In your role you will: Design and implement AWS workloads using modern cloud patterns such as serverless, containerised, and microservices architectures. Develop scalable application solutions aligned with best practice for performance, resilience, and cost efficiency. Configure and maintain CI/CD pipelines and automation frameworks to support rapid delivery. Apply cloud security principles, including identity and access management, encryption, and compliance controls. Optimise architectures for scalability, reliability, and operational excellence. Produce high quality design documentation and contribute to architecture reviews. Execute testing strategies for functional and non functional requirements (performance, security, reliability). Collaborate with clients and internal teams to deliver robust, cloud first solutions. Qualification We are looking for the following experience: Relevant AWS integration experience, including secure deployments on Lambda and Kubernetes (EKS). Expertise in API design and security using API Gateway, OpenAPI, OAuth2, JWT, and service policies. Strong integration background with platforms like SAP, Salesforce, and Oracle ERP. Proficiency in Flask, FastAPI, or similar frameworks, deployed in cloud native environments. Experience with event driven patterns using SQS, SNS, and Step Functions. Solid understanding of Kubernetes security, IAM roles, encryption (TLS/KMS), and CI/CD tooling. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' holiday per year, car allowance, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services, we are known for. Closing Date for Applications: 27/03/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
We're hiring for a German Speaking Customer Service Specialist to join an international company. Location Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote Languages Fluency in German is essential Company background Our client is an international company Job responsibilities As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact. Managing customer emails and telephone calls to offer full sales support Identify a new possible sales opportunity from a new customer enquiry Proactively contact customers to develop a sales relationship when necessary Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany Contributing to a collaborative team environment and company-wide goals Maintaining a positive, professional business attitude Use communication skills to identify problems and achieve the best solutions Candidate Skills, Profile and Background Fluency in German, both written and spoken Experience in a customer service or inside sales role Excellent communication, listening, and influencing skills. Strong customer service focus Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous) Highly organised, detail-oriented, and proactive in problem-solving Salary, benefits Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target). Excellent benefits: Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week. Private healthcare, wellbeing allowance, and contributions toward dental and optical care. Generous staff discounts and access to hundreds of retail savings Extra holiday perks, including your birthday off! To apply for this exciting opportunity, Please send your CV to us immediately!
Mar 17, 2026
Full time
We're hiring for a German Speaking Customer Service Specialist to join an international company. Location Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote Languages Fluency in German is essential Company background Our client is an international company Job responsibilities As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact. Managing customer emails and telephone calls to offer full sales support Identify a new possible sales opportunity from a new customer enquiry Proactively contact customers to develop a sales relationship when necessary Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany Contributing to a collaborative team environment and company-wide goals Maintaining a positive, professional business attitude Use communication skills to identify problems and achieve the best solutions Candidate Skills, Profile and Background Fluency in German, both written and spoken Experience in a customer service or inside sales role Excellent communication, listening, and influencing skills. Strong customer service focus Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous) Highly organised, detail-oriented, and proactive in problem-solving Salary, benefits Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target). Excellent benefits: Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week. Private healthcare, wellbeing allowance, and contributions toward dental and optical care. Generous staff discounts and access to hundreds of retail savings Extra holiday perks, including your birthday off! To apply for this exciting opportunity, Please send your CV to us immediately!
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. The primary role of the Solution Architect is to propose and govern technical solutions, overseeing the quality of the solution architecture and design integrity. They are responsible for the vision that underlies the solution and the execution of that vision into the solution. Where purpose meets career: Lead with Impact: Take on a project leadership role where you'll drive cross-functional initiatives, influence key decisions, and shape the success of high-visibility projects. Push the Boundaries of Innovation: Engage in technically challenging work that demands creativity, problem-solving, and mastery of cutting edge tools-perfect for professionals who thrive on complexity and growth. Accelerate Your Career Path: This position is designed with clear promotion opportunities, offering a structured pathway to advance into senior leadership roles and expand your professional influence. Responsibilities: Governance of the relationships between applications, legacy systems, component libraries, content repositories and supporting databases. Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, security requirements of the customer. Liaise between the client, vendors, pre-sales and the technical team on questions, issues, or revisions to solution architecture. Advise the client on the solution architecture options, including the impact of new technologies on their existing technical and information system environment. Work closely with project management and delivery teams to assist the planning and review of project schedules, project reviews and gap analysis. Stay current on product developments/ releases to a level required for demonstrations and thought leadership. Remain up to date on competitive analysis and understanding differentiators between the company and its competitors. Contribute to industry events, sharing best practices and knowledge. Support the development and growth of the services delivered by Engage ESM practices. Qualifications, skills and experience: 8+ years' experience in technical solution design and implementation. Proven management / influencing abilities. Experience with creating ROI / value propositions for customer software implementations. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. Must be prepared to travel. Must have legal authorisation to work in the UK. Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet these criteria, we cannot progress your application. Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Mar 16, 2026
Full time
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. The primary role of the Solution Architect is to propose and govern technical solutions, overseeing the quality of the solution architecture and design integrity. They are responsible for the vision that underlies the solution and the execution of that vision into the solution. Where purpose meets career: Lead with Impact: Take on a project leadership role where you'll drive cross-functional initiatives, influence key decisions, and shape the success of high-visibility projects. Push the Boundaries of Innovation: Engage in technically challenging work that demands creativity, problem-solving, and mastery of cutting edge tools-perfect for professionals who thrive on complexity and growth. Accelerate Your Career Path: This position is designed with clear promotion opportunities, offering a structured pathway to advance into senior leadership roles and expand your professional influence. Responsibilities: Governance of the relationships between applications, legacy systems, component libraries, content repositories and supporting databases. Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, security requirements of the customer. Liaise between the client, vendors, pre-sales and the technical team on questions, issues, or revisions to solution architecture. Advise the client on the solution architecture options, including the impact of new technologies on their existing technical and information system environment. Work closely with project management and delivery teams to assist the planning and review of project schedules, project reviews and gap analysis. Stay current on product developments/ releases to a level required for demonstrations and thought leadership. Remain up to date on competitive analysis and understanding differentiators between the company and its competitors. Contribute to industry events, sharing best practices and knowledge. Support the development and growth of the services delivered by Engage ESM practices. Qualifications, skills and experience: 8+ years' experience in technical solution design and implementation. Proven management / influencing abilities. Experience with creating ROI / value propositions for customer software implementations. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas are highly desirable. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial. Must be prepared to travel. Must have legal authorisation to work in the UK. Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet these criteria, we cannot progress your application. Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program Diversity, Equity & Inclusion Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
We're hiring for a German Speaking Customer Service Specialist to join an international company. Location Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote Languages Fluency in German is essential Company background Our client is an international company Job responsibilities of the German Speaking Customer Service Specialist As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact. The typical job responsibilities and duties will include: Managing customer emails and telephone calls to offer full sales support Identify a new possible sales opportunity from a new customer enquiry Proactively contact customers to develop a sales relationship when necessary Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany Contributing to a collaborative team environment and company-wide goals Maintaining a positive, professional business attitude Use communication skills to identify problems and achieve the best solutions Candidate Skills, Profile and Background Fluency in German, both written and spoken Experience in a customer service or inside sales role Excellent communication, listening, and influencing skills. Strong customer service focus Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous) Highly organised, detail-oriented, and proactive in problem-solving Salary, benefits Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target). Excellent benefits: Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week. Private healthcare, wellbeing allowance, and contributions toward dental and optical care. Generous staff discounts and access to hundreds of retail savings Extra holiday perks, including your birthday off! To apply for this exciting opportunity, Please send your CV to us immediately!
Mar 06, 2026
Full time
We're hiring for a German Speaking Customer Service Specialist to join an international company. Location Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote Languages Fluency in German is essential Company background Our client is an international company Job responsibilities of the German Speaking Customer Service Specialist As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact. The typical job responsibilities and duties will include: Managing customer emails and telephone calls to offer full sales support Identify a new possible sales opportunity from a new customer enquiry Proactively contact customers to develop a sales relationship when necessary Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany Contributing to a collaborative team environment and company-wide goals Maintaining a positive, professional business attitude Use communication skills to identify problems and achieve the best solutions Candidate Skills, Profile and Background Fluency in German, both written and spoken Experience in a customer service or inside sales role Excellent communication, listening, and influencing skills. Strong customer service focus Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous) Highly organised, detail-oriented, and proactive in problem-solving Salary, benefits Fantastic base salary + 15% bonus potential (7.5% company performance, 7.5% personal target). Excellent benefits: Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week. Private healthcare, wellbeing allowance, and contributions toward dental and optical care. Generous staff discounts and access to hundreds of retail savings Extra holiday perks, including your birthday off! To apply for this exciting opportunity, Please send your CV to us immediately!
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
Mar 06, 2026
Full time
Permanent Remote / London Oracle HCM Senior Manager Location: UK (Hybrid) Employment Type: Permanent The Opportunity A leading transformation and technology services organisation is expanding its Oracle HCM practice and is seeking an experienced Oracle HCM Senior Manager to play a key role in delivering large-scale, cloud-based HR transformations. This is a senior, high-visibility position combining client delivery leadership, strategic advisory, and business development, working with complex enterprise clients undergoing HR and operating-model transformation. The Role You will take ownership of end-to-end Oracle HCM programmes, acting as an Engagement Lead across delivery, client leadership, and practice growth. Key responsibilities include: Leading the delivery of high-quality Oracle HCM Cloud implementations across complex organisations Acting as a trusted advisor to senior stakeholders on HR transformation, operating models, self-service, digital HR, and service delivery Advising on HR process optimisation including Onboarding, Absence Management, Payroll, Offboarding, and employee lifecycle processes Providing functional and solution leadership across Oracle HCM modules Supporting business development activities, including bids, proposals, commercial discussions, and client presentations Contributing to the growth of the HR transformation practice through thought leadership, capability development, and knowledge sharing Advising on technical integrations with payroll, finance, benefits, and third-party platforms Overseeing data migration, data integrity, and deployment readiness Collaborating across cross-functional teams to maximise client value and solution adoption Coaching and mentoring managers and consultants, supporting succession and team development Leading by example, promoting a high-performance, inclusive, and collaborative culture Experience & Skills Required Proven experience leading Oracle HCM Cloud programmes from design through deployment Strong functional expertise across Oracle HCM modules Track record of delivering HR transformation initiatives and managing multi-disciplinary teams Deep understanding of core HR processes and operating models Excellent stakeholder management and executive-level communication skills Experience contributing to sales, bids, and commercial negotiations Exposure to additional HCM platforms such as Workday, ServiceNow HRSD, or SAP SuccessFactors (advantageous) Comfortable working in agile and waterfall delivery environments Strong analytical skills with the ability to simplify complex problems Experience producing delivery artefacts (requirements, functional designs, configurations, process flows, etc.) Ability to adapt delivery and leadership style to suit different clients and project contextsStrong collaboration skills and a consultative mindset Experience as a configuration lead and/or project manager on enterprise software deployments Commercially aware, highly motivated, and comfortable in a fast-paced environment Eligibility to obtain and maintain UK Security Clearance (SC) Qualifications Degree-educated or equivalent professional experience Oracle certifications (desirable) Workday or ServiceNow certifications (desirable) Why Apply? Senior leadership role within a growing Oracle HCM practice Exposure to large-scale, high-impact HR transformation programmes Clear progression, influence, and visibility at leadership level Flexible and hybrid working environment Opportunity to shape delivery standards, capability, and future growth
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. About Cognizant Consulting To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction-all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences-there are digital forces driving change in every part of our clients' organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game-across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. More information? Please visit About The Role As a Senior Consulting Manager, you will support the growth of Cognizant's Organizational Change Management consulting business by. Delivering outstanding change management consulting engagements Contributing to business development by spotting new consulting opportunities, cultivating client relationships, and supporting development of proposals and RFP responses. Supporting our team's growth by guiding and empowering team members and creating an inclusive, diverse, and supportive work environment that fosters professional development Crafting creative change management propositions that cater to our clients' needs and align with the latest market trends Upgrading your own skills through continuous learning and development opportunities and sharing your insights within our company and the industry to shape our thought leadership What our ideal candidate looks like Experience Strong years of experience, preferably in a role as (an external) organizational change management consultant Proven track record of delivering successful transformational change consulting engagements at large global corporations Proven experience delivering large scale business transformations across Finance, Procurement, HR, Operating Model redesign, Contact Centre/CX, Supply Chain, Sales & Marketing, Service/Aftersales, Manufacturing, Warehouse, and Regulatory environments. Strong background in technology enabled transformation, including Digital, Cloud, AI, and Data & Analytics modernisation programmes. Hands on expertise with leading enterprise platforms such as SAP S/4HANA, Oracle Cloud, Salesforce, Workday, SuccessFactors, Microsoft Dynamics 365, ServiceNow, and Informatica. Expertise MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science Change Management Certified Professional e.g. PROSCI or ACMP Deep understanding of the latest organizational change management trends Strong affinity with (digital) technology Soft skills Dynamic team player who enjoys collaborating with diverse and international teams Skilled in building long-term relationships with clients Dedicated to supporting the growth and development of the practice and its team members Strong communication and presentation skills Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization Other Holds an EU/British passport and fluent in English Open to traveling and working at national and international client offices. What we offer A very close, diverse and ambitious team that shares a passion for the people side of change A competitive salary based on your experience. Consulting Academy offering tailored Consulting learning programs (including access to Udemy, HBR, McKinsey Quarterly) for your continuous learning NS business card to cover your commute expenses 25 days of paid holiday per year A laptop and a smartphone A pension schemes Organization driven by technology - we have a tremendous technology backbone Open, 'can do' team spirit and environment that encourages making your ideas reality! Employee Status: Full Time Employee Shift: Day Job Travel: Mainly across UK, Europe and Global, depending on client needs
Feb 27, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. About Cognizant Consulting To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction-all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences-there are digital forces driving change in every part of our clients' organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game-across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value. More information? Please visit About The Role As a Senior Consulting Manager, you will support the growth of Cognizant's Organizational Change Management consulting business by. Delivering outstanding change management consulting engagements Contributing to business development by spotting new consulting opportunities, cultivating client relationships, and supporting development of proposals and RFP responses. Supporting our team's growth by guiding and empowering team members and creating an inclusive, diverse, and supportive work environment that fosters professional development Crafting creative change management propositions that cater to our clients' needs and align with the latest market trends Upgrading your own skills through continuous learning and development opportunities and sharing your insights within our company and the industry to shape our thought leadership What our ideal candidate looks like Experience Strong years of experience, preferably in a role as (an external) organizational change management consultant Proven track record of delivering successful transformational change consulting engagements at large global corporations Proven experience delivering large scale business transformations across Finance, Procurement, HR, Operating Model redesign, Contact Centre/CX, Supply Chain, Sales & Marketing, Service/Aftersales, Manufacturing, Warehouse, and Regulatory environments. Strong background in technology enabled transformation, including Digital, Cloud, AI, and Data & Analytics modernisation programmes. Hands on expertise with leading enterprise platforms such as SAP S/4HANA, Oracle Cloud, Salesforce, Workday, SuccessFactors, Microsoft Dynamics 365, ServiceNow, and Informatica. Expertise MBA/MSc in Business Administration, Economics, Organization Psychology, or Behavioral Science Change Management Certified Professional e.g. PROSCI or ACMP Deep understanding of the latest organizational change management trends Strong affinity with (digital) technology Soft skills Dynamic team player who enjoys collaborating with diverse and international teams Skilled in building long-term relationships with clients Dedicated to supporting the growth and development of the practice and its team members Strong communication and presentation skills Outstanding people person with strong relationship skills, able to interact seamlessly with different levels in a global multi-cultural organization Other Holds an EU/British passport and fluent in English Open to traveling and working at national and international client offices. What we offer A very close, diverse and ambitious team that shares a passion for the people side of change A competitive salary based on your experience. Consulting Academy offering tailored Consulting learning programs (including access to Udemy, HBR, McKinsey Quarterly) for your continuous learning NS business card to cover your commute expenses 25 days of paid holiday per year A laptop and a smartphone A pension schemes Organization driven by technology - we have a tremendous technology backbone Open, 'can do' team spirit and environment that encourages making your ideas reality! Employee Status: Full Time Employee Shift: Day Job Travel: Mainly across UK, Europe and Global, depending on client needs
Sales Administrator Monday - Friday / 08:15 - 16:30 Oldham Full-time /temporary on-going Up to £15.38p/h DOE Winsearch UK is currently working with a leading global manufacturer and supplier of high-quality application specific products within semiconductor industry, to appoint a Sales Administrator to work closely with the Customer Services Representatives. Sales Administrator Key responsibilities include: Customer order/forecast entry Backlog maintenance (review, analyse, expedite and apply changes on customer backlog) Stock checks and security stock monitoring / maintenance Identify, internally escalate and solve any potential delivery problems Proactive follow up with customers on sales orders Provide customer satisfaction by close co-operation with Field Sales personnel Act as key interface between customer and factory planning organizations (UK, Asia) to ensure optimal product supply and logistic service performance for the customer Liaise with customer through all steps of the logistic process Customer claim co-ordination Provide tracking details, documents, reports, etc to the customer Co-ordinate credit/debit note requests Distribution stock returns creation Sales Administrator Qualifications and Requirements Experience in customer service, inside sales or import/export management, if possible, in a similar market environment Strong interpersonal and telephone communication skills Pragmatic & accountable work style combined with good analytic skills and attention to detail Willingness to work according to set procedures Strive for ownership & task conclusion Good communication skills; self-motivated with autonomous workstyle Strong Excel skills and experience with data entry and data maintenance in MRP systems (e.g. Oracle, SAP etc.) Strong team player with capability to work independently Resilient to higher pressure in peak periods Competencies in line with company values Sales Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 25, 2026
Seasonal
Sales Administrator Monday - Friday / 08:15 - 16:30 Oldham Full-time /temporary on-going Up to £15.38p/h DOE Winsearch UK is currently working with a leading global manufacturer and supplier of high-quality application specific products within semiconductor industry, to appoint a Sales Administrator to work closely with the Customer Services Representatives. Sales Administrator Key responsibilities include: Customer order/forecast entry Backlog maintenance (review, analyse, expedite and apply changes on customer backlog) Stock checks and security stock monitoring / maintenance Identify, internally escalate and solve any potential delivery problems Proactive follow up with customers on sales orders Provide customer satisfaction by close co-operation with Field Sales personnel Act as key interface between customer and factory planning organizations (UK, Asia) to ensure optimal product supply and logistic service performance for the customer Liaise with customer through all steps of the logistic process Customer claim co-ordination Provide tracking details, documents, reports, etc to the customer Co-ordinate credit/debit note requests Distribution stock returns creation Sales Administrator Qualifications and Requirements Experience in customer service, inside sales or import/export management, if possible, in a similar market environment Strong interpersonal and telephone communication skills Pragmatic & accountable work style combined with good analytic skills and attention to detail Willingness to work according to set procedures Strive for ownership & task conclusion Good communication skills; self-motivated with autonomous workstyle Strong Excel skills and experience with data entry and data maintenance in MRP systems (e.g. Oracle, SAP etc.) Strong team player with capability to work independently Resilient to higher pressure in peak periods Competencies in line with company values Sales Administrator Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Customer Service Administrator We are currently recruiting for a well-established, global organisation operating within the medical and laboratory technology sector. With a strong reputation for innovation, quality, and customer excellence, they are seeking a proactive and detail-oriented Customer Service Administrator to join their Newbury-based team on a 9-month temporary basis. This is an excellent opportunity to join a collaborative, international environment where precision, reliability, and outstanding customer support are at the heart of everything they do. The Role As Customer Service Administrator, you will be responsible for managing customer interactions and providing essential administrative support across service, logistics, and sales functions. You will play a key role in ensuring a seamless customer journey, from order processing through to after-sales service support. This role would suit someone who enjoys working cross-functionally, thrives in a structured environment, and communicates confidently with colleagues and customers across different cultures and regions. Key Responsibilities Respond to customer enquiries promptly and professionally Process orders, invoices, and service-related documentation accurately Manage service contracts and support credit control/collections processes Provide clear communication regarding backorders, product updates, pricing changes, and delivery schedules Coordinate service calls, order spare parts, and monitor inventory levels Support internal teams with administrative tasks including asset management, supplier coordination, and marketing materials Maintain and update internal procedures and documentation Liaise effectively with internal and external stakeholders to ensure smooth operational delivery About You Previous experience within a customer service or administrative role Strong written and verbal communication skills with a customer-focused approach Confident working across multiple teams and managing varied responsibilities Highly organised with excellent multitasking and prioritisation skills Proficient in Microsoft Office and ERP systems (experience with Oracle Cloud is advantageous) Detail-oriented with a high level of accuracy Self-motivated with the ability to work independently A collaborative team player with a positive, "can-do" attitude Polish language skills would be beneficial but are not essential Available to start at short notice Working Hours: Monday-Friday, 9:00am-17:00pm. Pay Rate: 14.35p/h (Weekly paid) This is a fantastic opportunity to join a respected organisation within a specialised and meaningful industry, supporting products that contribute to advancements in healthcare and diagnostics. If you are looking for a varied, fast-paced administrative role within a supportive and professional environment, we would love to hear from you. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Feb 23, 2026
Seasonal
Customer Service Administrator We are currently recruiting for a well-established, global organisation operating within the medical and laboratory technology sector. With a strong reputation for innovation, quality, and customer excellence, they are seeking a proactive and detail-oriented Customer Service Administrator to join their Newbury-based team on a 9-month temporary basis. This is an excellent opportunity to join a collaborative, international environment where precision, reliability, and outstanding customer support are at the heart of everything they do. The Role As Customer Service Administrator, you will be responsible for managing customer interactions and providing essential administrative support across service, logistics, and sales functions. You will play a key role in ensuring a seamless customer journey, from order processing through to after-sales service support. This role would suit someone who enjoys working cross-functionally, thrives in a structured environment, and communicates confidently with colleagues and customers across different cultures and regions. Key Responsibilities Respond to customer enquiries promptly and professionally Process orders, invoices, and service-related documentation accurately Manage service contracts and support credit control/collections processes Provide clear communication regarding backorders, product updates, pricing changes, and delivery schedules Coordinate service calls, order spare parts, and monitor inventory levels Support internal teams with administrative tasks including asset management, supplier coordination, and marketing materials Maintain and update internal procedures and documentation Liaise effectively with internal and external stakeholders to ensure smooth operational delivery About You Previous experience within a customer service or administrative role Strong written and verbal communication skills with a customer-focused approach Confident working across multiple teams and managing varied responsibilities Highly organised with excellent multitasking and prioritisation skills Proficient in Microsoft Office and ERP systems (experience with Oracle Cloud is advantageous) Detail-oriented with a high level of accuracy Self-motivated with the ability to work independently A collaborative team player with a positive, "can-do" attitude Polish language skills would be beneficial but are not essential Available to start at short notice Working Hours: Monday-Friday, 9:00am-17:00pm. Pay Rate: 14.35p/h (Weekly paid) This is a fantastic opportunity to join a respected organisation within a specialised and meaningful industry, supporting products that contribute to advancements in healthcare and diagnostics. If you are looking for a varied, fast-paced administrative role within a supportive and professional environment, we would love to hear from you. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
