Job Description
Inbound Call Centre Advisor - Filton- Salary: £34,376 per annum Annual Discretionary Bonus
- Hours: Shifts between 8:30am - 6:15pm (Monday - Friday) 1 in 4 Saturdays (9:00am - 1:00pm)
- Working Pattern: Hybrid Benefits: Free parking fantastic benefits package
About the Role:- Deliver high-quality customer service across inbound channels
- Handle customer queries professionally and empathetically
- Work flexibly across service areas
- Take ownership of customer calls and resolutions
- Exceed customer expectations wherever possible
- Work collaboratively within a large contact centre team
What We're Looking For:- Previous customer facing experience (phone or in-person)
- Strong communication skills
- Reliability and professionalism
- Ability to work flexible shift patterns