Engineering Supervisor

  • Diamond Bus Company
  • Kidderminster, Worcestershire
  • Mar 18, 2026
Full time Engineering

Job Description

About the Role

We are seeking an experienced and motivated Workshop Supervisor to provide first-line management support to our Engineering Team.

Reporting to the Workshop Manager, you will play a key role in delivering an excellent customer experience while ensuring compliance with all legislative, safety, and company policies. You will be responsible for the day-to-day supervision of engineering operations, identifying and resolving issues as they arise, and escalating key concerns when necessary.

Through strong leadership, effective communication, and active engagement, you will support and develop a high-performing engineering team while ensuring vehicles are maintained to the highest standards and downtime is kept to a minimum.

Key Responsibilities

Supervise the maintenance and servicing of the fleet in line with statutory regulations, company policies, and procedures
Ensure vehicle availability meets operational requirements and supports daily run-in/run-out processes
Allocate planned and unplanned work efficiently across the engineering team, including managing on-the-day absences
Carry out preparation and body repair of company vehicles (cars and PSVs) in a safe, efficient, and skilful manner
Maintain depot plant, equipment, and engineering facilities
Support the Stores Manager with stock control and the accurate, timely processing of warranty claims
Maintain accurate records covering engineering standards, fleet performance, and environmental management
Deliver comprehensive shift handovers and ensure effective coordination across shifts Induct, develop, and engage a talented and high-performing engineering team
Conduct investigations in accordance with company policy
Work closely with operational and engineering colleagues to manage service performance, vehicle allocation, breakdowns, changeovers, and punctuality
Promote a strong safety culture by ensuring full compliance with Health & Safety legislation and company procedures

Hours of Work

You will work 45 hours per week, Monday to Friday.
Late Shift 1:00pm to 10:30pm
Flexibility is essential, as the role may require weekend work, anti-social hours, and statutory holidays to ensure effective operational cover.

Health & Safety

All employees are required to comply fully with statutory and company Health & Safety policies and procedures at all times.

Skills, Experience & Qualifications

_ Essential: _

Strong engineering background Level 3 HGV City & Guilds / NVQ (or equivalent)
PCV licence Excellent communication and interpersonal skills
Strong people management and motivational leadership abilities
Knowledge of employment, health & safety, and environmental legislation
Good IT and organisational skills
Self-reliant, professional, and confident communicator

_ Desirable: _

Professional qualification related to engineering, safety, or environmental management (or equivalent company-recognised qualification

The successful candidate must be willing to undertake required training and achieve agreed outcomes within set timeframes.

What We're Looking For

You will be a hands-on leader with a "can-do" attitude, capable of inspiring teams through structured, supportive, and positive leadership.
A professional manner, strong customer focus, and the ability to engage effectively at all levels are essential, as the role includes regular face-to-face review meetings.

If you have the experience, drive, and leadership skills to succeed as a Workshop Supervisor, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £23.50 per hour

Benefits:
Company pension
Free or subsidised travel
On-site parking

Work Location: In person