Head of Operations

Head of Operations

£95,000 - £100,000 + Bonus + Benefits

London

Lead the Future of Food in One of the World's Most Influential Organisations!

Step into a career-defining opportunity within a global tech powerhouse, shaping how billions of people connect, discover, and innovate every day. Behind the scenes sits an equally ambitious food operation: dynamic, high-volume, creative, and constantly evolving.

We are seeking an exceptional, strategic and operational leader to oversee a complex, high-profile contract spanning 9 sites and a team of approximately 250. This is a high-energy, multifaceted environment bringing together hospitality, elevated workplace dining, bespoke catering, events, and pantry services - where creativity, adaptability and exceptional standards are simply the norm!

Main Responsibilities

• Provide strategic and operational leadership across 9 sites, ensuring seamless delivery at scale
• Rapidly develop and execute clear, actionable plans - bringing strategy to life with pace and precision
• Drive innovation across food concepts, responding to frequent bespoke menu requests
• Act as a trusted partner to the client, confidently pivoting in line with evolving direction
• Lead change management initiatives across a complex, fast-moving contract
• Maintain strong financial oversight, ensuring commercial performance and sustainable growth
• Remain calm, decisive, and solutions-focused under pressure

Person Specification

• Proven leadership experience within high-end contract catering, premium restaurants, luxury hospitality, or elevated employee dining is essential
• Strong commercial and financial acumen
• A deep understanding of what exceptional food looks like and how to deliver it at scale
• Agile, adaptable, and comfortable operating in a constantly evolving environment
• Outstanding client relationship and stakeholder management skills
• Confident leading through change with clarity and influence
• Innovative mindset with a passion for quality and creativity

If you're ready to lead at scale within one of the most progressive organisations in the world, we want to hear from you!

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!