Account Director - Central & Southern Europe
Job Title: Account Director - Central & Southern Europe Our client is seeking an Account Director/Senior Account Director to help lead their Central and Southern Europe business unit. This is a great opportunity to join and lead an established team and to truly influence and shape the operational & strategic direction of a major account (iconic brand). The ideal candidate will have a proven track record of building and maintaining senior client relationships, as well as significant experience in leading and developing high performing account handling teams. This role requires a professional, motivated and confident individual who can work in a fast paced and demanding environment and is comfortable operating at a senior level. The candidate must have the passion, energy and drive to deliver business objectives, coupled with strong influencing and nurturing skills that inspire others to do the same.
Key Responsibilities
- Develop and maintain a full understanding of the immediate and extended business offering/proposition
- Solid relationship building and interaction with clients and third parties by demonstrating an understanding of their business, priorities and dynamics to help them be successful
- Accountability for the overall service delivery, ensuring our client delivers their promises and meets, if not exceeds, expectations
- Leading and developing the CSE Graphic Manager team focusing on excellence in service, knowledge, communication and management skills
- Developing comprehensive strategic account plans with key account initiatives that deliver growth and optimise profitability
- Project Management of key account initiatives, ensuring delivery on time and to brief
- Setting key targets for service, delivery and continuous improvement, with regular measurement, analysis and reporting of performance against these targets
- Disciplined ownership of account reporting/communications within the overall supply chain
- Activity and revenue forecasting
- European travel > 50% of time
Key skills and behaviours
1. Client Management
- Excellent relationship-building skills, builds rapport quickly and develops productive relationships
- Excellent client facing skills, personable, credible and establishes trust
2. Thinking and Approach
- Structured and analytical
- Able to interpret data and develop strong, fact based assumptions
- Able to multi task and manage time effectively
- Strong attention to detail
- Calm under pressure
3. Commercial
- Commercially astute and focussed on profit growth
- Hungry to develop the account
- Ability to spot opportunities to increase revenue
- Can identify improvements and new initiatives to drive efficiency
4. Communication
- Confident presentation skills, demonstrates a clear, lively and engaging style
- Articulates and expresses ideas clearly and succinctly
- Good listener and interprets others well
5. People
- Manages expectations
- Provides strong communication, direction, feedback and coaching
- Collaborative and supportive
- Motivates and inspires excellent performance
- Intuitive, emotionally intelligent and can manage conflict
- Operates with integrity
Candidate must live in one of the following countries.