In Charge Electrical Services, LLC
Milnrow, Lancashire
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Mar 17, 2026
Full time
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Financial Planning Administrator Tring (3-4 days a week in the office) Onsite parking £30,000 - £40,000 depending on experience We're working with a well-established, client-focused independent financial planning firm that is looking to appoint a Financial Planning Administrator to work in a technical and well rounded role to support all teams across the business, and assist with some suitability report writing. This is a great opportunity to join a collaborative, quality-driven business where advice is holistic and client relationships are long-term. You'll play a key role in ensuring advisers can continue delivering an exceptional service through high-quality support. The company is in a period of growth, and has Advisers spread across the South East. They have a centralised Admin & PPing hub from which this role will be based. As a Financial Planning Administrator, you will work alongside the Senior Administrator, Paraplanners and the Office Manager to assist all staff across the business. This is a varied role and will give you exposure to all areas within the IFA back office, and increase your knowledge of the industry. They are looking for someone with a flexible attitude to work. They are open on the level of experience required, so you may be an Administrator at the start of your career in Financial Planning (can support with exams and training), or a more senior and experienced individual. The role and salary will be adapted accordingly. What they're looking for: Previous experience in an Administrator role within a financial planning / IFA environment Some exposure to templated suitability letter writing Good understanding of pensions, investments, protection and tax-based planning Experience using systems such as Intelligent Office Why join? Join a respected, relationship-driven financial planning firm with a local client base Exposure to genuinely holistic advice, not transactional sales Supportive team culture with strong adviser collaboration Opportunity to further develop technical skills and long-term career progression
Mar 17, 2026
Full time
Financial Planning Administrator Tring (3-4 days a week in the office) Onsite parking £30,000 - £40,000 depending on experience We're working with a well-established, client-focused independent financial planning firm that is looking to appoint a Financial Planning Administrator to work in a technical and well rounded role to support all teams across the business, and assist with some suitability report writing. This is a great opportunity to join a collaborative, quality-driven business where advice is holistic and client relationships are long-term. You'll play a key role in ensuring advisers can continue delivering an exceptional service through high-quality support. The company is in a period of growth, and has Advisers spread across the South East. They have a centralised Admin & PPing hub from which this role will be based. As a Financial Planning Administrator, you will work alongside the Senior Administrator, Paraplanners and the Office Manager to assist all staff across the business. This is a varied role and will give you exposure to all areas within the IFA back office, and increase your knowledge of the industry. They are looking for someone with a flexible attitude to work. They are open on the level of experience required, so you may be an Administrator at the start of your career in Financial Planning (can support with exams and training), or a more senior and experienced individual. The role and salary will be adapted accordingly. What they're looking for: Previous experience in an Administrator role within a financial planning / IFA environment Some exposure to templated suitability letter writing Good understanding of pensions, investments, protection and tax-based planning Experience using systems such as Intelligent Office Why join? Join a respected, relationship-driven financial planning firm with a local client base Exposure to genuinely holistic advice, not transactional sales Supportive team culture with strong adviser collaboration Opportunity to further develop technical skills and long-term career progression
Practice Manager - St. James's Place Partner Practice Location: North London (Beautiful, Modern Offices) Salary: £40,000 - £50,000 + Benefits (DOE) Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £40,000 - £50,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Practice Manager - St. James's Place Partner Practice Location: North London (Beautiful, Modern Offices) Salary: £40,000 - £50,000 + Benefits (DOE) Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £40,000 - £50,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £42,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £42,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Practice Manager - St. James's Place Partner Practice Location: North London (Stunning Offices) Salary: £30,000 - £40,000 (DOE) + Benefits Hours: Full-time, Office-Based About the Practice An established and highly regarded St. James's Place Partner Practice based in North London is seeking an experienced and dynamic Practice Manager to oversee the day-to-day operations of the business. The Practice provides bespoke financial planning and wealth management advice to private clients, renowned for its exceptional client service and long-term relationships . Operating from beautiful, modern offices , this is an excellent opportunity for an organised and motivated professional to join a growing and ambitious team. The Role As Practice Manager, you will play a pivotal role in ensuring the smooth and efficient running of the Practice. You'll lead and support the administration and paraplanning teams, oversee client servicing and compliance processes, and work closely with the Partner to enhance business performance and client satisfaction. Key Responsibilities Oversee daily operations, ensuring efficient workflows and exceptional client service. Manage and support the admin and paraplanning teams, including regular check-ins and performance reviews. Maintain and monitor compliance procedures in line with SJP and FCA requirements. Coordinate client review meetings, manage diaries, and ensure timely completion of all related documentation. Support the Partner with management reporting, business planning, and process improvements. Maintain accurate records using the Practice's CRM systems. Act as the main point of contact for operational queries from clients, SJP, and internal team members. About You Proven experience in a Practice Management, Operations , or Senior Administrative role within an SJP Partner Practice or wealth management firm . Strong leadership and organisational skills, with the ability to manage multiple priorities effectively. Excellent understanding of financial services processes, client servicing, and regulatory compliance. High attention to detail with a proactive, solutions-focused mindset. Confident communicator with strong interpersonal skills and a client-first approach. Proficient in Microsoft Office and CRM systems (Salesforce or Intelliflo experience advantageous). What's on Offer Competitive salary £30,000 - £40,000 , depending on experience. Discretionary bonus and pension contribution. Supportive, professional environment within a highly respected SJP Partner Practice . Ongoing professional development and opportunities for progression. A stunning office setting in North London , fostering a collaborative and high-performing culture. For further information contact Samantha at Financial Divisions.
Mar 17, 2026
Full time
Practice Manager - St. James's Place Partner Practice Location: North London (Stunning Offices) Salary: £30,000 - £40,000 (DOE) + Benefits Hours: Full-time, Office-Based About the Practice An established and highly regarded St. James's Place Partner Practice based in North London is seeking an experienced and dynamic Practice Manager to oversee the day-to-day operations of the business. The Practice provides bespoke financial planning and wealth management advice to private clients, renowned for its exceptional client service and long-term relationships . Operating from beautiful, modern offices , this is an excellent opportunity for an organised and motivated professional to join a growing and ambitious team. The Role As Practice Manager, you will play a pivotal role in ensuring the smooth and efficient running of the Practice. You'll lead and support the administration and paraplanning teams, oversee client servicing and compliance processes, and work closely with the Partner to enhance business performance and client satisfaction. Key Responsibilities Oversee daily operations, ensuring efficient workflows and exceptional client service. Manage and support the admin and paraplanning teams, including regular check-ins and performance reviews. Maintain and monitor compliance procedures in line with SJP and FCA requirements. Coordinate client review meetings, manage diaries, and ensure timely completion of all related documentation. Support the Partner with management reporting, business planning, and process improvements. Maintain accurate records using the Practice's CRM systems. Act as the main point of contact for operational queries from clients, SJP, and internal team members. About You Proven experience in a Practice Management, Operations , or Senior Administrative role within an SJP Partner Practice or wealth management firm . Strong leadership and organisational skills, with the ability to manage multiple priorities effectively. Excellent understanding of financial services processes, client servicing, and regulatory compliance. High attention to detail with a proactive, solutions-focused mindset. Confident communicator with strong interpersonal skills and a client-first approach. Proficient in Microsoft Office and CRM systems (Salesforce or Intelliflo experience advantageous). What's on Offer Competitive salary £30,000 - £40,000 , depending on experience. Discretionary bonus and pension contribution. Supportive, professional environment within a highly respected SJP Partner Practice . Ongoing professional development and opportunities for progression. A stunning office setting in North London , fostering a collaborative and high-performing culture. For further information contact Samantha at Financial Divisions.
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £45,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £45,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Clear IT Recruitment Limited
Lincoln, Lincolnshire
My client is a respected wealth management business within a Top 40 UK accountancy group. They are seeking an experienced Practice Manager to lead daily operations, support a team of 14, and act as the trusted right-hand to the Managing Director. This role offers real influence, autonomy and the opportunity to shape future systems, processes and client service. Responsibilities: • Lead day-to-day practice operations across people management, client servicing, business processing and compliance • Act as the escalation point for complex client and operational queries • Provide technical and administrative support to advisers and the MD • Manage workflow, resource planning, performance and holiday approvals • Ensure all client documentation and activity meets regulatory standards • Support and train junior staff, promoting best practice • Oversee marketing administration including financial promotions and website updates • Maintain accurate management information and meeting tracking via CRM (Salesforce) • Drive continuous improvement in systems, processes and technology (including IT/AI opportunities) Requirements: • Experience in practice management, senior administration or operations within wealth management, financial services or mortgage services • Strong people management skills and experience leading a team • Excellent organisational, communication and problem-solving abilities • Understanding of workflow, systems, and regulatory requirements • Confident working closely with senior leadership • CRM experience (Salesforce beneficial) • DIP PFS advantageous; full exam support available Personal Attributes: • Professional and relationship-focused • Forward-thinking with a continuous improvement mindset • Highly organised, accountable and calm under pressure • Supportive, inclusive leader with a focus on developing others Benefits: • Competitive salary • 25 days holiday + bank holidays • 1 day per week WFH after probation • Flexible start/finish times • Pension & life assurance • EAP and employee discounts • Full support for CII exams • Collaborative culture with strong progression opportunities Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Mar 17, 2026
Full time
My client is a respected wealth management business within a Top 40 UK accountancy group. They are seeking an experienced Practice Manager to lead daily operations, support a team of 14, and act as the trusted right-hand to the Managing Director. This role offers real influence, autonomy and the opportunity to shape future systems, processes and client service. Responsibilities: • Lead day-to-day practice operations across people management, client servicing, business processing and compliance • Act as the escalation point for complex client and operational queries • Provide technical and administrative support to advisers and the MD • Manage workflow, resource planning, performance and holiday approvals • Ensure all client documentation and activity meets regulatory standards • Support and train junior staff, promoting best practice • Oversee marketing administration including financial promotions and website updates • Maintain accurate management information and meeting tracking via CRM (Salesforce) • Drive continuous improvement in systems, processes and technology (including IT/AI opportunities) Requirements: • Experience in practice management, senior administration or operations within wealth management, financial services or mortgage services • Strong people management skills and experience leading a team • Excellent organisational, communication and problem-solving abilities • Understanding of workflow, systems, and regulatory requirements • Confident working closely with senior leadership • CRM experience (Salesforce beneficial) • DIP PFS advantageous; full exam support available Personal Attributes: • Professional and relationship-focused • Forward-thinking with a continuous improvement mindset • Highly organised, accountable and calm under pressure • Supportive, inclusive leader with a focus on developing others Benefits: • Competitive salary • 25 days holiday + bank holidays • 1 day per week WFH after probation • Flexible start/finish times • Pension & life assurance • EAP and employee discounts • Full support for CII exams • Collaborative culture with strong progression opportunities Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Store Manager Brent Cross Salary: 46,000 + 12% Bonus (OTE 51,500) Are you a hands-on, people-focused manager who enjoys variety and the challenge of building something new? We're looking for a Store Manager to take ownership of two brand-new sites opening in North London. You'll lead small teams of 2-3 colleagues at each location, with full responsibility for day-to-day operations, customer experience, and commercial performance. This is a fantastic opportunity to join a growing, entrepreneurial business where you'll have genuine autonomy, a close-knit culture, and a strong work-life balance. Work-life balance: You'll work a mix of shifts either (8:00-16:30) or (9:30-18:00) shifts, Monday to Friday. Weekends are shared on a rota basis, typically with one full weekend off every two to three weeks. Weekend hours are: Saturday: 8:30-17:00 Sunday: 9:00-16:30 Days off in lieu are always provided when working weekends. The role: Oversee daily operations across both sites, ensuring smooth running, excellent service, and high standards Lead, coach and develop small on-site teams to deliver outstanding customer experiences Manage enquiries, bookings and payments, ensuring accurate administration Review performance reports and identify opportunities to improve sales and efficiency Ensure compliance with company policies, health & safety, and site standards Take ownership of site performance and contribute to wider business growth What you'll bring: Must have experience as a Store Manager (multi-site or single site) A strong people manager with the ability to lead, coach and develop high-performing teams Proven sales ability, with a track record of driving performance and delivering results A hands-on, people-first leadership style Strong commercial awareness and the ability to influence site performance Highly organised, proactive, and confident working across multiple sites Reference: BBBH35712
Mar 17, 2026
Full time
Store Manager Brent Cross Salary: 46,000 + 12% Bonus (OTE 51,500) Are you a hands-on, people-focused manager who enjoys variety and the challenge of building something new? We're looking for a Store Manager to take ownership of two brand-new sites opening in North London. You'll lead small teams of 2-3 colleagues at each location, with full responsibility for day-to-day operations, customer experience, and commercial performance. This is a fantastic opportunity to join a growing, entrepreneurial business where you'll have genuine autonomy, a close-knit culture, and a strong work-life balance. Work-life balance: You'll work a mix of shifts either (8:00-16:30) or (9:30-18:00) shifts, Monday to Friday. Weekends are shared on a rota basis, typically with one full weekend off every two to three weeks. Weekend hours are: Saturday: 8:30-17:00 Sunday: 9:00-16:30 Days off in lieu are always provided when working weekends. The role: Oversee daily operations across both sites, ensuring smooth running, excellent service, and high standards Lead, coach and develop small on-site teams to deliver outstanding customer experiences Manage enquiries, bookings and payments, ensuring accurate administration Review performance reports and identify opportunities to improve sales and efficiency Ensure compliance with company policies, health & safety, and site standards Take ownership of site performance and contribute to wider business growth What you'll bring: Must have experience as a Store Manager (multi-site or single site) A strong people manager with the ability to lead, coach and develop high-performing teams Proven sales ability, with a track record of driving performance and delivering results A hands-on, people-first leadership style Strong commercial awareness and the ability to influence site performance Highly organised, proactive, and confident working across multiple sites Reference: BBBH35712
Your new company You'll be joining a forward-thinking organisation embarking on an exciting people development journey. With the launch of a brand new Talent Academy, this business is investing heavily in learning, growth, and capability-building across the business. This newly created role sits at the heart of that strategy, giving you the opportunity to influence, shape, and establish how Learning & Development will drive business performance for years to come.You'll work closely with a supportive Head of People, enthusiastic managers, and leaders who are passionate about raising capability, improving performance, and nurturing future talent. Your new role As the Learning Lead, you will play a key role in building engaging, practical and impactful learning experiences across the organisation. Your responsibilities will include: Leadership Development Programme Coordination Coordinating the delivery of our new Leadership Development Programme for all people managers. Sessions will be delivered virtually via teams; your role will focus on scheduling, communication, engagement, and ensuring smooth programme rollout-no direct facilitation required at this stage. Designing a New Sales Induction Programme Partnering with our brilliant sales managers to create a structured induction pathway for sales staff. This will cover communication and sales techniques, systems training, and a customer-centric mindset. You'll take the lead in shaping an induction programme the whole organisation can be proud of. Exploring Digital Learning Solutions Leading the exploration of cost-effective digital learning platforms and tools (within a modest budget). Supporting the setup, administration and ongoing improvement of these platforms to modernise how we deliver learning. Plus Helping shape the Talent Academy from the ground up. Providing insight, ideas and creativity to build a high-impact L&D offering that evolves as the business grows. This is a hand-on, varied and highly rewarding role for someone who loves building L&D from the ground up and wants to make a visible difference. What you'll need to succeed Experience in Learning & Development, with strong design and planning capability. Confidence working with stakeholders at all levels, particularly managers and team leaders. Knowledge of blended learning methods and digital learning tools. Strong organisational skills, with the ability to plan, coordinate and deliver multiple projects. A proactive, solutions-focused mindset and genuine passion for building learning that improves performance. Experience within sales, commercial, or customer-focused environments. Experience building induction programmes or leadership development content. What you'll get in return The chance to step into a newly created role and truly shape it as your own. The opportunity to build and influence the design of a brand new Talent Academy. Annual salary of £38,000 4 Days on site, Fridays from home with an early finish. A supportive, person-focused environment where your ideas will be heard and valued. Visibility, impact, and the ability to contribute meaningfully to business performance through learning. The satisfaction of building learning programmes that will support hundreds of employees now and in the future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Your new company You'll be joining a forward-thinking organisation embarking on an exciting people development journey. With the launch of a brand new Talent Academy, this business is investing heavily in learning, growth, and capability-building across the business. This newly created role sits at the heart of that strategy, giving you the opportunity to influence, shape, and establish how Learning & Development will drive business performance for years to come.You'll work closely with a supportive Head of People, enthusiastic managers, and leaders who are passionate about raising capability, improving performance, and nurturing future talent. Your new role As the Learning Lead, you will play a key role in building engaging, practical and impactful learning experiences across the organisation. Your responsibilities will include: Leadership Development Programme Coordination Coordinating the delivery of our new Leadership Development Programme for all people managers. Sessions will be delivered virtually via teams; your role will focus on scheduling, communication, engagement, and ensuring smooth programme rollout-no direct facilitation required at this stage. Designing a New Sales Induction Programme Partnering with our brilliant sales managers to create a structured induction pathway for sales staff. This will cover communication and sales techniques, systems training, and a customer-centric mindset. You'll take the lead in shaping an induction programme the whole organisation can be proud of. Exploring Digital Learning Solutions Leading the exploration of cost-effective digital learning platforms and tools (within a modest budget). Supporting the setup, administration and ongoing improvement of these platforms to modernise how we deliver learning. Plus Helping shape the Talent Academy from the ground up. Providing insight, ideas and creativity to build a high-impact L&D offering that evolves as the business grows. This is a hand-on, varied and highly rewarding role for someone who loves building L&D from the ground up and wants to make a visible difference. What you'll need to succeed Experience in Learning & Development, with strong design and planning capability. Confidence working with stakeholders at all levels, particularly managers and team leaders. Knowledge of blended learning methods and digital learning tools. Strong organisational skills, with the ability to plan, coordinate and deliver multiple projects. A proactive, solutions-focused mindset and genuine passion for building learning that improves performance. Experience within sales, commercial, or customer-focused environments. Experience building induction programmes or leadership development content. What you'll get in return The chance to step into a newly created role and truly shape it as your own. The opportunity to build and influence the design of a brand new Talent Academy. Annual salary of £38,000 4 Days on site, Fridays from home with an early finish. A supportive, person-focused environment where your ideas will be heard and valued. Visibility, impact, and the ability to contribute meaningfully to business performance through learning. The satisfaction of building learning programmes that will support hundreds of employees now and in the future. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Title: Sales Administrator Location: Warrington (WA2 8RN) Salary: £26,161.11 per annum Shifts: Monday- Friday 09:00- 17:00 Contract: Permanent Our client, a Chemical Manufacturing company are currently seeking a Sales Administrator to join their expanding team on a permanent basis. Reporting to the Sales Manager, you will be responsible for dealing with customers, processing sales orders, handling enquiries and all other general sales administration. As a Sales Administrator your duties will be: - Processing sales orders for the UK and overseas customers and arranging transport on both internal and external systems, with a high degree of accuracy. Answering telephone calls in a professional and service focused manner. Dealing with customer enquires in line with their service expectations. Liaising with the Office Supervisor and other Administration staff on a day-to-day basis. To be of general assistance in the smooth running of the office and department processes. Communicate effectively with team members, customers, and external suppliers. Undertake other duties as required, these may be outside the normal duties undertaken and will be designed to support the smooth operation of the business. The successful Sales Administrator will have the following skills: - Must have worked within a similar role previously sales/admin/customer service. Proficient with Microsoft packages Outlook, Word, and Excel. Excellent communication skills both written and verbal. Good attention to detail. Works well as part of a team as well as individually. Additional Information 24 days annual leave which increases with service plus bank holidays. Company pension scheme (Employee contributions 4%, Company contributing 5%). Access to Mental Health First Aiders throughout the business for ongoing support. Training and development programs. Private Healthcare Scheme. Gym Membership. Death in Service benefit.
Mar 17, 2026
Full time
Title: Sales Administrator Location: Warrington (WA2 8RN) Salary: £26,161.11 per annum Shifts: Monday- Friday 09:00- 17:00 Contract: Permanent Our client, a Chemical Manufacturing company are currently seeking a Sales Administrator to join their expanding team on a permanent basis. Reporting to the Sales Manager, you will be responsible for dealing with customers, processing sales orders, handling enquiries and all other general sales administration. As a Sales Administrator your duties will be: - Processing sales orders for the UK and overseas customers and arranging transport on both internal and external systems, with a high degree of accuracy. Answering telephone calls in a professional and service focused manner. Dealing with customer enquires in line with their service expectations. Liaising with the Office Supervisor and other Administration staff on a day-to-day basis. To be of general assistance in the smooth running of the office and department processes. Communicate effectively with team members, customers, and external suppliers. Undertake other duties as required, these may be outside the normal duties undertaken and will be designed to support the smooth operation of the business. The successful Sales Administrator will have the following skills: - Must have worked within a similar role previously sales/admin/customer service. Proficient with Microsoft packages Outlook, Word, and Excel. Excellent communication skills both written and verbal. Good attention to detail. Works well as part of a team as well as individually. Additional Information 24 days annual leave which increases with service plus bank holidays. Company pension scheme (Employee contributions 4%, Company contributing 5%). Access to Mental Health First Aiders throughout the business for ongoing support. Training and development programs. Private Healthcare Scheme. Gym Membership. Death in Service benefit.
Are you looking for a rewarding opportunity to make a positive impact in your local community? Do you have strong organisational skills and a passion for supporting others? Can you work effectively in a care home environment, assisting with day-to-day administrative duties to help ensure smooth operations for residents and staff? What does the job role involve? The Business Administrator role forms part of the wider leadership team for the Home which also includes: Home Manager, Deputy Manager or Clinical Lead, Head Chef, Head Housekeeper and Maintenance. The role is fundamental to the smooth operation of the Home and is key in ensuring process and policies are adhered to for Finance, Quality and HR purposes. The role includes but is not limited to: Financial Ensure the accurate and timely completion of the resident admission and discharge process prior to a resident entering or leaving the home. This will incorporate the collation of the signed self pay contract; obtaining Social Services / CCG purchase orders; collection of deposit and administration fees as applicable Submission of accurate invoicing / funding information to the Finance Team in order to raise invoices/credits in a timely and accurate manner Liaison with Social Services / CCG / and other funders to ensure that the correct funding is in place prior to the admission of the resident , where applicable Liaise with the Finance Operations team, Residents and Next of Kin where necessary to assist with the collections of overdue resident fees Payroll Ensuring the accurate and timely completion of the starters, leavers and amendments process for all employees in the home, including the maintenance of personal data for employees Management of home level pay rates in accordance with policy and procedure Daily reconciliation of hours recorded via the time and attendance system to the home level rota, including exception management and query resolution. Weekly submission of approved hours to the payroll team Purchasing responsibilities include ordering goods and services, receipting deliveries, and approval of invoices for payment Accountable for petty cash and Resident's personal money including maintenance of accurate records and receipts; deposit and withdrawal of funds from the bank; monthly auditing of records; and safekeeping of funds To provide accurate and timely Management Information that is required by the Finance Team for the production of monthly accounts, and weekly statistical reporting. HR and Recruitment Accountable for the administration of key HR and recruitment processes in the home, in accordance with company policy and procedures, as outlined below: Ensure efficient recruitment through planning candidate interviews with the Home Manager and following up on all post offer processes using a recruitment pipeline tracker Understand the key legislative and regulatory requirements for working in a care setting Maintain accurate and up to date HR files for all employees, ensuring regular checks are in place for DBS/PVG numbers, nursing PIN numbers and any other updates as required by regulation Take responsibility for any actions arising from audits completed by support teams such as HR, Operations or Quality, including time driven deadlines for reports Ensure the training compliance is accurate and updated on a weekly basis; arranging both e learning and face to face training with the company provider for all employees Using a HR, ATS and other systems in place to complete processes General Administration To provide administrative, clerical and other support as may be requested from time to time by the Home Manager and the management team of the Home. To include, but not limited to: Meet, greet and welcome all visitors to the Home Provide a professional approach on the phone and in person with all enquirers to the Home, the families of residents, residents and staff alike Manage all financial and HR enquiries in a timely manner, ensuring internal reporting deadlines are met Ensure that all resident sales enquiries are appropriately handled, logged and communicated to the Home Manager Provide support to the manager by maintaining a list of ongoing customer contacts and monitoring & formally recording all enquiry follow up calls and solutions Ensure all communication notice boards are up to date, display accurate information and are tidy and professional at all times Maintain confidentiality around all matters relating to residents and staff Maintaining accurate resident and colleague records including next of kin and emergency contact details Any other ad hoc duties What makes a successful candidate: Must have previous experience and in a similar setting Strong organisational and communication skills Attention to Detail and handles sensitive information with care and professionally. Can think on their feet and resolve issues calmly and efficiently. Understands the needs of vulnerable residents and supports staff Familiar with systems like Microsoft Office, care management software, payroll, HR and ATS systems Aware of CQC standards, health and safety, and GDPR requirements. Able to prioritise a busy workload in a dynamic environment. Able to work well as part of a team and independently What can we offer you in return for your hardwork and commitment? Full time contract 40 hours per week Pay rate: £13.50 per hour 28 Days Annual Leave including bank holidays (pro rata for part time contracts) Life insurance Free DBS (T&C's apply) Free or discounted meals Free parking Company pension Wagestream - Same day pay Our employee assist programme - healthcare and mental health support Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses. Yearly salary review Being part of an organisation where empowering and valuing our people is fundamental to everything we do Please Note: Aurem Care is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Why join us? Aurem Care have been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones. Our team play an important role in our homes, to ensure that our values are lived and embraced every day. Diversity, Integrity, Fun, Committed and Connecting If these are values that resonate with you and you're looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!
Mar 17, 2026
Full time
Are you looking for a rewarding opportunity to make a positive impact in your local community? Do you have strong organisational skills and a passion for supporting others? Can you work effectively in a care home environment, assisting with day-to-day administrative duties to help ensure smooth operations for residents and staff? What does the job role involve? The Business Administrator role forms part of the wider leadership team for the Home which also includes: Home Manager, Deputy Manager or Clinical Lead, Head Chef, Head Housekeeper and Maintenance. The role is fundamental to the smooth operation of the Home and is key in ensuring process and policies are adhered to for Finance, Quality and HR purposes. The role includes but is not limited to: Financial Ensure the accurate and timely completion of the resident admission and discharge process prior to a resident entering or leaving the home. This will incorporate the collation of the signed self pay contract; obtaining Social Services / CCG purchase orders; collection of deposit and administration fees as applicable Submission of accurate invoicing / funding information to the Finance Team in order to raise invoices/credits in a timely and accurate manner Liaison with Social Services / CCG / and other funders to ensure that the correct funding is in place prior to the admission of the resident , where applicable Liaise with the Finance Operations team, Residents and Next of Kin where necessary to assist with the collections of overdue resident fees Payroll Ensuring the accurate and timely completion of the starters, leavers and amendments process for all employees in the home, including the maintenance of personal data for employees Management of home level pay rates in accordance with policy and procedure Daily reconciliation of hours recorded via the time and attendance system to the home level rota, including exception management and query resolution. Weekly submission of approved hours to the payroll team Purchasing responsibilities include ordering goods and services, receipting deliveries, and approval of invoices for payment Accountable for petty cash and Resident's personal money including maintenance of accurate records and receipts; deposit and withdrawal of funds from the bank; monthly auditing of records; and safekeeping of funds To provide accurate and timely Management Information that is required by the Finance Team for the production of monthly accounts, and weekly statistical reporting. HR and Recruitment Accountable for the administration of key HR and recruitment processes in the home, in accordance with company policy and procedures, as outlined below: Ensure efficient recruitment through planning candidate interviews with the Home Manager and following up on all post offer processes using a recruitment pipeline tracker Understand the key legislative and regulatory requirements for working in a care setting Maintain accurate and up to date HR files for all employees, ensuring regular checks are in place for DBS/PVG numbers, nursing PIN numbers and any other updates as required by regulation Take responsibility for any actions arising from audits completed by support teams such as HR, Operations or Quality, including time driven deadlines for reports Ensure the training compliance is accurate and updated on a weekly basis; arranging both e learning and face to face training with the company provider for all employees Using a HR, ATS and other systems in place to complete processes General Administration To provide administrative, clerical and other support as may be requested from time to time by the Home Manager and the management team of the Home. To include, but not limited to: Meet, greet and welcome all visitors to the Home Provide a professional approach on the phone and in person with all enquirers to the Home, the families of residents, residents and staff alike Manage all financial and HR enquiries in a timely manner, ensuring internal reporting deadlines are met Ensure that all resident sales enquiries are appropriately handled, logged and communicated to the Home Manager Provide support to the manager by maintaining a list of ongoing customer contacts and monitoring & formally recording all enquiry follow up calls and solutions Ensure all communication notice boards are up to date, display accurate information and are tidy and professional at all times Maintain confidentiality around all matters relating to residents and staff Maintaining accurate resident and colleague records including next of kin and emergency contact details Any other ad hoc duties What makes a successful candidate: Must have previous experience and in a similar setting Strong organisational and communication skills Attention to Detail and handles sensitive information with care and professionally. Can think on their feet and resolve issues calmly and efficiently. Understands the needs of vulnerable residents and supports staff Familiar with systems like Microsoft Office, care management software, payroll, HR and ATS systems Aware of CQC standards, health and safety, and GDPR requirements. Able to prioritise a busy workload in a dynamic environment. Able to work well as part of a team and independently What can we offer you in return for your hardwork and commitment? Full time contract 40 hours per week Pay rate: £13.50 per hour 28 Days Annual Leave including bank holidays (pro rata for part time contracts) Life insurance Free DBS (T&C's apply) Free or discounted meals Free parking Company pension Wagestream - Same day pay Our employee assist programme - healthcare and mental health support Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses. Yearly salary review Being part of an organisation where empowering and valuing our people is fundamental to everything we do Please Note: Aurem Care is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Why join us? Aurem Care have been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones. Our team play an important role in our homes, to ensure that our values are lived and embraced every day. Diversity, Integrity, Fun, Committed and Connecting If these are values that resonate with you and you're looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, Remote/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Mar 17, 2026
Full time
Job Title/Location: Pension Calculation Analyst, London/Hybrid Salary: To £52,000 Office/WFH: There are hybrid or remote options, hybrid being office based 2 days p/w in London + 3 days p/w WFH Requirements: Strong DB calculations understanding, able to extract technical info from scheme rules/documentation & interpret into calculation development specifications Role Snapshot: Take a lead role in defining/developing standard calculations & develop a process to ensure new calculation requirements align with our clients operating model. Really positive situation surrounding this expanding business - a number of recent new scheme/business wins leading to the creation of new roles & new teams. The Company: An established pensions business and recognised for their investment in people. This ongoing expansion makes for good development opportunities in terms of learning and progressing within the company. The Role: The Pension Calculation Analyst will be expected to mentor junior members of staff and play a lead role within the Solutions Team. This is a high-profile role within the team and would suit someone with the ability to work across multiple projects at a time. Key responsibilities include: Own the company methodology and process for calculation development, understanding the dependencies on other systems/business tasks. Develop subject matter expertise knowledge level, take responsibility for training/providing guidance on this process to colleagues. Complete detailed analysis of new and existing calculations, scheme rules, technical documentation, legislation to produce detailed calculation specifications that provide the information needed to build and test the calculations. Collaborate and communicate with other analysts, developers, client project analysts, technical and operations teams in respect of implementations, projects and change. Support the Product Manager on new/existing product development relating to calculations & linked functions + support business development opportunities. Support the introduction and adoption of new procedures through documentation and communication. Support the introduction of change within business areas. Skills / Experience Required: For the Pension Calculation Analyst role you must have very strong DB and good DC technical knowledge, with a detailed understanding of DB calculations (retirement, transfer & death calculations). Additional Information: Salary for the Pension Calculation Analyst role is to £52,000 + professional study support & company pension. The working week is 2 days office & 3 days WFH if based in the South-East and there are also remote options. Please apply below. The Pension Calculation Analyst role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
Mar 17, 2026
Full time
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 17, 2026
Full time
We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels. Key Responsibilities: Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change. Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case. Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams. Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes. Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively. Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit. Key Experience & Skills: Proven experience delivering complex programmes using Agile and Waterfall methodologies. Strong leadership skills with experience managing geographically dispersed teams. Excellent stakeholder management and communication skills, able to influence at all levels. Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management. What's in it for you? Flexible working arrangements, including remote work. Opportunity to work on diverse, high-impact projects across pensions administration and consultancy. Be part of a supportive, innovative team with a focus on professional development. Shape the future of pensions services for organisations and their employees. This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position. Please quote 52271 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Centre Executive Are you a commercially minded people person who thrives in a fast paced, customer focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship building? If so, this could be the perfect next step in your career. About the Company Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space. The Role As Centre Executive, you'll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you'll take ownership of day to day operations, customer satisfaction, and revenue growth - particularly across flexible, short term, and ancillary income streams. You'll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand. What You'll Be Doing Customer Experience & Sales Deliver outstanding customer service that drives satisfaction, retention, and advocacy Conduct professional tours and manage the full sales journey from enquiry to close Build strong, long term relationships with customers through proactive engagement and events Resolve issues swiftly and effectively, always aiming to exceed expectations Commercial Performance Drive sales activity to meet and exceed revenue and occupancy targets Maximise income from non traditional revenue streams ("fast cash") Track performance against KPIs, identifying opportunities for growth and improvement Work closely with marketing teams on local campaigns to increase visibility and demand Operations & Compliance Oversee smooth daily operations, including opening/closing and service standards Ensure health & safety compliance and maintain a clean, professional environment Coordinate maintenance and facilities requirements to keep the centre running seamlessly Leadership & Team Development Supervise and support Centre Operations Assistants Lead onboarding, training, and ongoing development Conduct regular one to ones, performance reviews, and coaching conversations Manage rotas and ensure appropriate cover at all times Financial & Reporting Support Assist with budget management, forecasting, and P&L performance Maintain accurate records and ensure compliance with company policies and regulations You'll be someone who combines commercial awareness with a genuine passion for people. You're confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You will bring. Proven experience in a customer facing, operational, or supervisory role Strong sales and commercial acumen with a track record of hitting targets Excellent communication and problem solving skills A proactive, "can do" attitude and the ability to stay calm under pressure Strong organisational skills and attention to detail Confidence using Microsoft Office 365 and CRM systems
Mar 16, 2026
Full time
Centre Executive Are you a commercially minded people person who thrives in a fast paced, customer focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship building? If so, this could be the perfect next step in your career. About the Company Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space. The Role As Centre Executive, you'll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you'll take ownership of day to day operations, customer satisfaction, and revenue growth - particularly across flexible, short term, and ancillary income streams. You'll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand. What You'll Be Doing Customer Experience & Sales Deliver outstanding customer service that drives satisfaction, retention, and advocacy Conduct professional tours and manage the full sales journey from enquiry to close Build strong, long term relationships with customers through proactive engagement and events Resolve issues swiftly and effectively, always aiming to exceed expectations Commercial Performance Drive sales activity to meet and exceed revenue and occupancy targets Maximise income from non traditional revenue streams ("fast cash") Track performance against KPIs, identifying opportunities for growth and improvement Work closely with marketing teams on local campaigns to increase visibility and demand Operations & Compliance Oversee smooth daily operations, including opening/closing and service standards Ensure health & safety compliance and maintain a clean, professional environment Coordinate maintenance and facilities requirements to keep the centre running seamlessly Leadership & Team Development Supervise and support Centre Operations Assistants Lead onboarding, training, and ongoing development Conduct regular one to ones, performance reviews, and coaching conversations Manage rotas and ensure appropriate cover at all times Financial & Reporting Support Assist with budget management, forecasting, and P&L performance Maintain accurate records and ensure compliance with company policies and regulations You'll be someone who combines commercial awareness with a genuine passion for people. You're confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You will bring. Proven experience in a customer facing, operational, or supervisory role Strong sales and commercial acumen with a track record of hitting targets Excellent communication and problem solving skills A proactive, "can do" attitude and the ability to stay calm under pressure Strong organisational skills and attention to detail Confidence using Microsoft Office 365 and CRM systems
With over thirty five years of specialist experience, this global leader in the design and manufacture of corrosion testing equipment is looking for someone seeking an exciting opportunity! Are you ready to take your career to the next level in a dynamic and supportive environment? We are on the lookout for a motivated and talented Assistant Sales and Marketing Manager to join the team! What you will do: Step into the spotlight as a deputy for the Sales and Marketing Manager when needed, showcasing your leadership skills Be the go-to person for processing customer enquiries, quotations, and sales orders with efficiency and accuracy Build strong connections by liaising with a global network of customers, agents, and distributors Share your product knowledge in creative ways, providing valuable information to clients Drive sales success by following up on leads and partnering with distributors to hit targets Keep the CRM database up-to-date, ensuring continuous engagement with customers. Prepare order acknowledgments, shipping documents, and invoices Keep the sales team informed with insightful reports that help shape strategy Deliver excellent customer service by professionally handling calls and emails Make visiting customers feel welcome with refreshments and hospitality Oversee the e-commerce presence and ensure the website shines Create essential dispatch paperwork and compile insightful monthly sales reports Marketing Support: Get creative by assisting in planning exciting marketing campaigns, events, and trade shows Refresh the website and social media with engaging content that captures target audiences Coordinate eye-catching marketing materials such as brochures and newsletters Contribute to digital initiatives through SEO and innovative advertising strategies Stay ahead of the curve by conducting market research and identifying new sales opportunities Additionally you will on occasion support other sales staff by processing orders and managing dispatch; assist with invoicing and maintaining the databases and help with purchasing administrative tasks as needed. What we are looking for : Previous experience in sales administration or marketing support Exceptional organisational and communication skills that keep everything running smoothly Proficiency in Microsoft Office and CRM systems A self-starter mindset - you thrive both independently and as part of a team Familiarity with content management and social media tools What's on Offer: Enjoy a competitive salary and generous holidays Benefit from a superb company pension scheme and private health care after 2 years Participate in a profit-sharing program after 2 years of service Tap into opportunities for training, travel, and career growth in a friendly and supportive working environment Ready to Make an Impact? If you're passionate about sales and marketing and have experience in a manufacturing environment, we want to hear from you! This role is based in Tamworth but may involve very occasional foreign travel for exhibitions and seminars.
Mar 16, 2026
Full time
With over thirty five years of specialist experience, this global leader in the design and manufacture of corrosion testing equipment is looking for someone seeking an exciting opportunity! Are you ready to take your career to the next level in a dynamic and supportive environment? We are on the lookout for a motivated and talented Assistant Sales and Marketing Manager to join the team! What you will do: Step into the spotlight as a deputy for the Sales and Marketing Manager when needed, showcasing your leadership skills Be the go-to person for processing customer enquiries, quotations, and sales orders with efficiency and accuracy Build strong connections by liaising with a global network of customers, agents, and distributors Share your product knowledge in creative ways, providing valuable information to clients Drive sales success by following up on leads and partnering with distributors to hit targets Keep the CRM database up-to-date, ensuring continuous engagement with customers. Prepare order acknowledgments, shipping documents, and invoices Keep the sales team informed with insightful reports that help shape strategy Deliver excellent customer service by professionally handling calls and emails Make visiting customers feel welcome with refreshments and hospitality Oversee the e-commerce presence and ensure the website shines Create essential dispatch paperwork and compile insightful monthly sales reports Marketing Support: Get creative by assisting in planning exciting marketing campaigns, events, and trade shows Refresh the website and social media with engaging content that captures target audiences Coordinate eye-catching marketing materials such as brochures and newsletters Contribute to digital initiatives through SEO and innovative advertising strategies Stay ahead of the curve by conducting market research and identifying new sales opportunities Additionally you will on occasion support other sales staff by processing orders and managing dispatch; assist with invoicing and maintaining the databases and help with purchasing administrative tasks as needed. What we are looking for : Previous experience in sales administration or marketing support Exceptional organisational and communication skills that keep everything running smoothly Proficiency in Microsoft Office and CRM systems A self-starter mindset - you thrive both independently and as part of a team Familiarity with content management and social media tools What's on Offer: Enjoy a competitive salary and generous holidays Benefit from a superb company pension scheme and private health care after 2 years Participate in a profit-sharing program after 2 years of service Tap into opportunities for training, travel, and career growth in a friendly and supportive working environment Ready to Make an Impact? If you're passionate about sales and marketing and have experience in a manufacturing environment, we want to hear from you! This role is based in Tamworth but may involve very occasional foreign travel for exhibitions and seminars.
Account Manager & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday - Friday 9:00am - 5:00pm (rotational Saturdays) Salary: Competitive Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing drinks distribution business based in Leeds. This opportunity is ideal for someone with a hospitality background, such as bar staff, supervisors, restaurant managers or hotel team members, who understands drinks, stock control, upselling and customer relationships, and has experience selling to customers over the phone. As a Customer Service and Telesales Advisor, you will use your product knowledge and communication skills to support business customers while driving sales growth. You will manage a mixture of inbound and outbound calls, speaking daily with licensed venues and business customers, building relationships, processing orders and identifying opportunities to increase product range and spend. The successful Customer Service and Telesales Advisor will be confident discussing products, making recommendations and delivering excellent service in a fast-paced, target-driven environment. If you're comfortable discussing products, making recommendations and delivering excellent service under pressure, this Telesales & Customer Service Advisor role allows you to use your industry knowledge in a commercial, results-focused setting. Key Responsibilities • Manage a daily outbound call diary to existing customers • Convert inbound calls into planned outbound sales activity • Build strong relationships with regular account customers • Process orders accurately using internal systems • Promote new product lines, seasonal offers and own-brand ranges • Identify gaps in supply and recommend relevant products • Take ownership of resolving customer queries and complaints • Support Account Managers with administration and new business support • Arrange deliveries and log technical issues where required • Maintain accurate records using Excel and internal systems What We're Looking For This role would suit someone who has: Strong drinks or product knowledge (Essential) Experience in hospitality (bar, restaurant, pub, hotel or events) Experience upselling or recommending products to customers Confidence handling phone conversations A professional and personable telephone manner Strong communication and relationship-building skills Good organisation and attention to detail Basic Microsoft Excel skills A proactive, target-driven mindset Full training on systems will be provided, industry knowledge and confidence speaking about products is a strong advantage. Bonus & Benefits • Discretionary annual bonus up to £2,000 (based on KPI performance) • Clear KPIs and structured targets • core working hours • Supportive office team environment • Genuine progression opportunities into sales or account management • Full product and systems training provided • Growing, stable business within the drinks industry This role is ideal for someone who enjoys speaking to people, understands hospitality environments, and wants to build a long-term career in sales while working regular office hours.
Mar 16, 2026
Full time
Account Manager & Customer Service Advisor Location: Leeds Hours: 37.5 hours per week Working Pattern: Monday - Friday 9:00am - 5:00pm (rotational Saturdays) Salary: Competitive Discretionary £2,000 Annual Bonus (based on KPI performance) Job Type: Permanent, Full Time About the Role We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing drinks distribution business based in Leeds. This opportunity is ideal for someone with a hospitality background, such as bar staff, supervisors, restaurant managers or hotel team members, who understands drinks, stock control, upselling and customer relationships, and has experience selling to customers over the phone. As a Customer Service and Telesales Advisor, you will use your product knowledge and communication skills to support business customers while driving sales growth. You will manage a mixture of inbound and outbound calls, speaking daily with licensed venues and business customers, building relationships, processing orders and identifying opportunities to increase product range and spend. The successful Customer Service and Telesales Advisor will be confident discussing products, making recommendations and delivering excellent service in a fast-paced, target-driven environment. If you're comfortable discussing products, making recommendations and delivering excellent service under pressure, this Telesales & Customer Service Advisor role allows you to use your industry knowledge in a commercial, results-focused setting. Key Responsibilities • Manage a daily outbound call diary to existing customers • Convert inbound calls into planned outbound sales activity • Build strong relationships with regular account customers • Process orders accurately using internal systems • Promote new product lines, seasonal offers and own-brand ranges • Identify gaps in supply and recommend relevant products • Take ownership of resolving customer queries and complaints • Support Account Managers with administration and new business support • Arrange deliveries and log technical issues where required • Maintain accurate records using Excel and internal systems What We're Looking For This role would suit someone who has: Strong drinks or product knowledge (Essential) Experience in hospitality (bar, restaurant, pub, hotel or events) Experience upselling or recommending products to customers Confidence handling phone conversations A professional and personable telephone manner Strong communication and relationship-building skills Good organisation and attention to detail Basic Microsoft Excel skills A proactive, target-driven mindset Full training on systems will be provided, industry knowledge and confidence speaking about products is a strong advantage. Bonus & Benefits • Discretionary annual bonus up to £2,000 (based on KPI performance) • Clear KPIs and structured targets • core working hours • Supportive office team environment • Genuine progression opportunities into sales or account management • Full product and systems training provided • Growing, stable business within the drinks industry This role is ideal for someone who enjoys speaking to people, understands hospitality environments, and wants to build a long-term career in sales while working regular office hours.
About the Opportunity We are recruiting on behalf of a powerhouse national removals and logistics company for an energetic, customer-driven Self-Store Manager to lead their Norwich self-storage facility. This is a fantastic opportunity to join the self-storage division of a well-established, financially backed national brand with an excellent reputation - making it easy to sell and a pleasure to represent! If you're commercially minded, love working with customers, and want to make a real impact on business performance, this role is perfect for you. What You'll Be Doing: Operational Leadership Take full responsibility for the day-to-day running and performance of the self-storage facility Maintain excellent site security, cleanliness, and health & safety standards Conduct regular unit inspections and coordinate basic maintenance requirements Manage stock levels and warehouse procedures effectively Sales & Business Development Drive revenue growth for both storage and local moving services through proactive sales activity Convert qualified leads into bookings through home visits and consultations Identify customer needs and recommend tailored storage solutions Maximize every customer enquiry to increase branch revenue Price competitively in line with demand to achieve optimal long-term occupancy Customer Excellence Handle all customer enquiries, bookings, contracts, and payments professionally Deliver consistently outstanding customer service at every touchpoint Build strong relationships within the Norwich community Ensure every customer has a positive experience from enquiry to move-out Performance Management Achieve company targets through effective P&L management Monitor and report on key performance indicators Use sales data and market insight to drive continuous improvement What We're Looking For Essential Experience in self-storage operations and warehouse stock control procedures Proven ability to manage, motivate, and coach a small team Strong commercial awareness with a track record in sales or customer service Excellent understanding of health & safety legislation and best practice Outstanding IT and administration skills Valid UK driving licence Self-motivated, proactive approach with excellent organizational skills Desirable Background in sales, lead generation, or after-sales customer service Valid First Aid Certificate Experience growing revenue in a customer-facing environment What's On Offer Competitive salary £26,000 - £28,000 with performance-based bonus potential Join a well-backed national company with an excellent reputation Represent a trusted household name - easy to sell and promote Opportunity to genuinely impact business growth and performance Varied, hands-on role - no two days are the same Career development opportunities within a national organization Job security with an established market leader About You You're a natural people person who loves building relationships and helping customers find the right solutions. You're equally comfortable rolling up your sleeves on-site as you are engaging with customers and driving sales. You take pride in your work, have a keen eye for detail, and understand that excellent customer service is the foundation of sustainable business growth. Interested? If you have the drive, experience, and customer focus to excel in this role, we'd love to hear from you!
Mar 16, 2026
Full time
About the Opportunity We are recruiting on behalf of a powerhouse national removals and logistics company for an energetic, customer-driven Self-Store Manager to lead their Norwich self-storage facility. This is a fantastic opportunity to join the self-storage division of a well-established, financially backed national brand with an excellent reputation - making it easy to sell and a pleasure to represent! If you're commercially minded, love working with customers, and want to make a real impact on business performance, this role is perfect for you. What You'll Be Doing: Operational Leadership Take full responsibility for the day-to-day running and performance of the self-storage facility Maintain excellent site security, cleanliness, and health & safety standards Conduct regular unit inspections and coordinate basic maintenance requirements Manage stock levels and warehouse procedures effectively Sales & Business Development Drive revenue growth for both storage and local moving services through proactive sales activity Convert qualified leads into bookings through home visits and consultations Identify customer needs and recommend tailored storage solutions Maximize every customer enquiry to increase branch revenue Price competitively in line with demand to achieve optimal long-term occupancy Customer Excellence Handle all customer enquiries, bookings, contracts, and payments professionally Deliver consistently outstanding customer service at every touchpoint Build strong relationships within the Norwich community Ensure every customer has a positive experience from enquiry to move-out Performance Management Achieve company targets through effective P&L management Monitor and report on key performance indicators Use sales data and market insight to drive continuous improvement What We're Looking For Essential Experience in self-storage operations and warehouse stock control procedures Proven ability to manage, motivate, and coach a small team Strong commercial awareness with a track record in sales or customer service Excellent understanding of health & safety legislation and best practice Outstanding IT and administration skills Valid UK driving licence Self-motivated, proactive approach with excellent organizational skills Desirable Background in sales, lead generation, or after-sales customer service Valid First Aid Certificate Experience growing revenue in a customer-facing environment What's On Offer Competitive salary £26,000 - £28,000 with performance-based bonus potential Join a well-backed national company with an excellent reputation Represent a trusted household name - easy to sell and promote Opportunity to genuinely impact business growth and performance Varied, hands-on role - no two days are the same Career development opportunities within a national organization Job security with an established market leader About You You're a natural people person who loves building relationships and helping customers find the right solutions. You're equally comfortable rolling up your sleeves on-site as you are engaging with customers and driving sales. You take pride in your work, have a keen eye for detail, and understand that excellent customer service is the foundation of sustainable business growth. Interested? If you have the drive, experience, and customer focus to excel in this role, we'd love to hear from you!
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
Mar 16, 2026
Full time
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
