Job Description
Our exciting Health IDVA role is leading the way in forging referral pathways between GPs and specialist support for survivors of domestic abuse. You will build on our existing strong relationships with all the GP practices in Greenwich, provide robust in-person and online training to GPs on how to spot the signs of abuse, and manage a caseload of women referred by GPs.
Aims of the Role
To build and maintain effective relationships with general GP practice teams, and to recruit local general practices to participate in the DA Health programme
To provide in-house training for GP teams on understanding, recognising and responding to domestic & Sexual abuse (DSA).
To provide ongoing specialist advice and support around Domestic and Sexual Abuse to GP teams
To encourage GP health professionals to ask patients about their experience of abuse and respond, record, safety check and refer
To provide specialist, individual and needs-led DSA advocacy and support to female patients who are experience DSA who are referred from participating practices, and to provide onward referrals where appropriate, again initially via phone
To provide signposting and onward referrals to male patients who are affected by DSA
To provide feedback on case outcomes to referring clinicians
To collect and collate performance and monitoring data for reporting purposes and with a view to further embedding and developing the Health IDVSA programme locally
Areas of Responsibility
1. Practice-based work
Work closely with the Clinical Lead to promote the HEALTH IDSVA programme within the area and to encourage local general practices to sign up
Negotiate dates for and arrange training sessions with practices that agree to participate
Prepare training packs for practice training sessions
Deliver, alongside the Clinical Lead, our bespoke DSA training to clinicians and non-clinical staff in participating general practices and prepare training materials where necessary
Promote awareness of the experiences and needs of women affected by DSA, particularly in relation to their health, in partnership with the Clinical Lead
Develop a good relationship with all general practice staff and work effectively as part of the practice team. This includes:
. provision of systematic and support to the primary care teams of participating general practices, including meeting with individuals and small groups of clinical and administrative staff
. Attending relevant meetings
Maintain effective monitoring procedures and ensure that clear accurate records of practice-based work are kept and maintained, in line with Health IDSVA requirements
Feedback on the use of the electronic medical record prompt linked to the Health IDSVA programme and provide patient feedback and case updates /outcomes
Using the data collected, maintain an overview of local practices engagement with the Health IDSVA programme
Act upon this overview to proactively ensure that the Health Idsva programme is well established and embedded, and that all local HEALTH IDSA -trained practices are engaging with the programme.
2. Advocacy and support service
Provide support to women experiencing (or who have recently experienced) DSA referred by primary health care clinicians or MARAC
Provide support to women experiencing (or who have experienced) DSA who self-refer from participating practices
Provide direct assessment, casework support, advice, information and advocacy to women experiencing DSA through telephone contact, and/or meetings at the relevant practice
Work with women experiencing DSA to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights
Develop good working relationships and liaise with outside agencies when needed.
Keep accurate records of all referrals received and of work done with or on behalf of service users, in line with Health IDSVA requirements.
3. Reporting and Monitoring
Attend and participate in the local Health IDSVA steering group meetings
Contribute to monitoring and evaluation of the Health IDSVA programme, by:
- Collecting and collating all practice-based and referral and advocacy data and monitoring, as requested
- Producing written reports as requested (e.g. quarterly reports, annual report), including for the local Health IDSVA steering group
Participate in multi-agency working parties and focus groups, when requested to do so by the Director or your manager.
Provide advice and training at a range of locations as requested for both professionals and the public
Keep up to date on research, policy development and other literature relevant to the project. Attend relevant conferences and seminars on behalf of the project.
4. Other
Attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing
Attend training as identified with your manager
Take on other tasks as appropriately as requested by managers or the Trustees
Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.
Benefits of working at Her Centre
- A lovely team!
- 4 day working week (full time)
- 1 personal "wellbeing hour" a week
- 3 team-building days out a year
- Training and progression opportunities
- 5% pension contribution
Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.
