Job Type: Permanent Build a brilliant future with Hiscox About the team/division We are one of the largest and oldest Lloyd's syndicates. Known for our long-term leadership in the market, our blend of underwriting expertise and meaningful capacity makes us an ideal partner for our clients, whatever the size and complexity of their risk. With winning attitude, adaptability and passion; our people aim to outperform always.The Change Management Team work with all the teams in the London Market to develop and build market leading capabilities across our people, processes and systems. Our goal is to embed lasting changes that deliver measurable business benefit and help us reach our strategic targets. We have adopted an agile approach to delivery, working in separate and distinct Value Streams driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the Value Streams can vary from large scale system delivery and upgrades to smaller tactical solutions that open up business opportunities. Working on our team is exciting and fast-paced. We get to be part of shaping and building the future of the London Market, helping to solve and pre-empt new challenges. The biggest challenge facing our team is how to help drive and manage fundamental changes in the context of the historic and long-established institution of Lloyds of London.The Change Management team is made up of Product Managers, Product Owners and Analysts and scales according to the project demands of the business. The team work closely with the Technology team to deliver real value to the business. The team is curious and inquisitive, challenging ourselves and our stakeholders to do things better, faster and cheaper. The Role You will act as Product Manager for one of our strategic capabilities, the Underwriting Value Stream. You will be at the heart of the team, leading complex change initiatives that span across multiple areas of our business. You will translate business leadership objectives into actionable delivery plans for the Underwriting Value Stream. You will collaborate cross functionally and drive innovation. You will coach and support the less experienced members of the team, providing guidance and direction to the team and to the business to ensure successful delivery of the changes and the resulting business benefit.As Product Manager for the Underwriting Value Stream, you have a passion for a digital future of underwriting. You see beyond the status quo and be part of the team designing ways of working fit for 2030 and beyond. You will be part of an award-winning team that is at the forefront of Augmented and Algorithmic Underwriting within the Lloyd's Market. You embrace the challenges of modernisation and work with our strategic partners in both technology and broking to reimagine the underwriting journey, embedded with cutting edge technology and user centric innovative design. Through your guidance this compelling transformation will translate into material benefits for London Market. What you'll be doing in the role Benefits management Work with the Business Sponsors to build robust and measurable business cases aligned to our business plans Evaluate, plan and track the realisation of benefits for the Underwriting Value Stream Product Management Lead the Underwriting Value Stream, ensuring objectives and business outcomes are met through successful planning, delivery and embedding of change. Develop a deep understanding of customer needs to inform product design. Manage the development and delivery of the product roadmap using appropriate methodologies Manage the prioritisation of initiatives and resources within the value stream, ensuring delivery is focused on the most value add activities including continuous improvement, operations and platform resilience. Ensure execution focused decision making and strong dependency and risk management Contribute to identifying and/or developing frameworks and methodologies that ensure management of initiatives will be comprehensive and consistent Business Process Development Develop an excellent working knowledge of the business goals, priorities and processes for the relevant business areas Analyse as-is processes and identify opportunities to transform ways of working Ensure new or updated business processes continue to be maintained once handed over to operational continuous improvement Budget and resource management Plan and control finances of the Underwriting Value Stream driving performance and as part of the organisation's overall financial management Prepare and maintain an overall schedule for resource use, which avoids bottlenecks and conflicting demands, and sequencing outcomes, to enable the efficient realisation of benefits Change management Ensure that an effective change management plan is in place to maintain consistency of delivery, optimise benefits and contribute to a healthy change experience for those impacted by the changes. Close new initiatives and transition them into continuous improvement, ensuring that we capture key lessons to improve our change management capability Embed new processes post delivery and manage the integration of the outputs into business-as-usual, addressing the readiness of users, compatibility with existing processes and the realisation of benefits. Stakeholder Management Build strong productive relationships and communication inside and outside of Hiscox in order to deliver effective solutions based on a deep understanding of the business drivers and benefits for each party Identify, address and resolve differences between individuals and/or interest groups Build a network of influence inside and outside of Hiscox Leadership Empower and inspire others to work and deliver successfully Lead and motivate a team (in a matrix organisation) across internal and external teams including third party suppliers Role model excellence in value stream execution and change management. Person Specification The person in this role is comfortable dealing with ambiguity and working through it to provide clarity for others. They thrive on tackling challenging issues and ensuring that the initiatives stay focussed on delivering tangible, measurable benefits using agile and change management techniques. They take setbacks and changes of direction in their stride and support others through these experiences. They have a passion and drive for creative problem solving, great user experience and delivering the best outcomes for their customers. Must have Experience of delivering within agile value streams in a formal change role Experience balancing differing priorities and demands whilst ensuring that value stream management disciplines are maintained Experience in business process development and improvement Experience of managing and motivating a team (in a matrix organisation) including third party suppliers Advanced workshop facilitation The ability to build relationships and influence Commercially minded - able to analyse and interpret information to develop strong benefits focussed business cases Knowledge or experience of working in the Lloyd's London Market Desirabl e Formal product management and/or project management qualification or membership Experience in delivering technology solutions with emerging technologies such as AI Knowledge or experience in design thinking or innovation methodologies and/or user experience design About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and
Mar 17, 2026
Full time
Job Type: Permanent Build a brilliant future with Hiscox About the team/division We are one of the largest and oldest Lloyd's syndicates. Known for our long-term leadership in the market, our blend of underwriting expertise and meaningful capacity makes us an ideal partner for our clients, whatever the size and complexity of their risk. With winning attitude, adaptability and passion; our people aim to outperform always.The Change Management Team work with all the teams in the London Market to develop and build market leading capabilities across our people, processes and systems. Our goal is to embed lasting changes that deliver measurable business benefit and help us reach our strategic targets. We have adopted an agile approach to delivery, working in separate and distinct Value Streams driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the Value Streams can vary from large scale system delivery and upgrades to smaller tactical solutions that open up business opportunities. Working on our team is exciting and fast-paced. We get to be part of shaping and building the future of the London Market, helping to solve and pre-empt new challenges. The biggest challenge facing our team is how to help drive and manage fundamental changes in the context of the historic and long-established institution of Lloyds of London.The Change Management team is made up of Product Managers, Product Owners and Analysts and scales according to the project demands of the business. The team work closely with the Technology team to deliver real value to the business. The team is curious and inquisitive, challenging ourselves and our stakeholders to do things better, faster and cheaper. The Role You will act as Product Manager for one of our strategic capabilities, the Underwriting Value Stream. You will be at the heart of the team, leading complex change initiatives that span across multiple areas of our business. You will translate business leadership objectives into actionable delivery plans for the Underwriting Value Stream. You will collaborate cross functionally and drive innovation. You will coach and support the less experienced members of the team, providing guidance and direction to the team and to the business to ensure successful delivery of the changes and the resulting business benefit.As Product Manager for the Underwriting Value Stream, you have a passion for a digital future of underwriting. You see beyond the status quo and be part of the team designing ways of working fit for 2030 and beyond. You will be part of an award-winning team that is at the forefront of Augmented and Algorithmic Underwriting within the Lloyd's Market. You embrace the challenges of modernisation and work with our strategic partners in both technology and broking to reimagine the underwriting journey, embedded with cutting edge technology and user centric innovative design. Through your guidance this compelling transformation will translate into material benefits for London Market. What you'll be doing in the role Benefits management Work with the Business Sponsors to build robust and measurable business cases aligned to our business plans Evaluate, plan and track the realisation of benefits for the Underwriting Value Stream Product Management Lead the Underwriting Value Stream, ensuring objectives and business outcomes are met through successful planning, delivery and embedding of change. Develop a deep understanding of customer needs to inform product design. Manage the development and delivery of the product roadmap using appropriate methodologies Manage the prioritisation of initiatives and resources within the value stream, ensuring delivery is focused on the most value add activities including continuous improvement, operations and platform resilience. Ensure execution focused decision making and strong dependency and risk management Contribute to identifying and/or developing frameworks and methodologies that ensure management of initiatives will be comprehensive and consistent Business Process Development Develop an excellent working knowledge of the business goals, priorities and processes for the relevant business areas Analyse as-is processes and identify opportunities to transform ways of working Ensure new or updated business processes continue to be maintained once handed over to operational continuous improvement Budget and resource management Plan and control finances of the Underwriting Value Stream driving performance and as part of the organisation's overall financial management Prepare and maintain an overall schedule for resource use, which avoids bottlenecks and conflicting demands, and sequencing outcomes, to enable the efficient realisation of benefits Change management Ensure that an effective change management plan is in place to maintain consistency of delivery, optimise benefits and contribute to a healthy change experience for those impacted by the changes. Close new initiatives and transition them into continuous improvement, ensuring that we capture key lessons to improve our change management capability Embed new processes post delivery and manage the integration of the outputs into business-as-usual, addressing the readiness of users, compatibility with existing processes and the realisation of benefits. Stakeholder Management Build strong productive relationships and communication inside and outside of Hiscox in order to deliver effective solutions based on a deep understanding of the business drivers and benefits for each party Identify, address and resolve differences between individuals and/or interest groups Build a network of influence inside and outside of Hiscox Leadership Empower and inspire others to work and deliver successfully Lead and motivate a team (in a matrix organisation) across internal and external teams including third party suppliers Role model excellence in value stream execution and change management. Person Specification The person in this role is comfortable dealing with ambiguity and working through it to provide clarity for others. They thrive on tackling challenging issues and ensuring that the initiatives stay focussed on delivering tangible, measurable benefits using agile and change management techniques. They take setbacks and changes of direction in their stride and support others through these experiences. They have a passion and drive for creative problem solving, great user experience and delivering the best outcomes for their customers. Must have Experience of delivering within agile value streams in a formal change role Experience balancing differing priorities and demands whilst ensuring that value stream management disciplines are maintained Experience in business process development and improvement Experience of managing and motivating a team (in a matrix organisation) including third party suppliers Advanced workshop facilitation The ability to build relationships and influence Commercially minded - able to analyse and interpret information to develop strong benefits focussed business cases Knowledge or experience of working in the Lloyd's London Market Desirabl e Formal product management and/or project management qualification or membership Experience in delivering technology solutions with emerging technologies such as AI Knowledge or experience in design thinking or innovation methodologies and/or user experience design About Hiscox As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and
HR Operations Manager Location: Reading (hybrid, with parking) Contract: Permanent, Full-Time Are you a confident HR professional who loves building strong people practices and shaping a great employee experience? Do you enjoy partnering with leaders, improving processes, and driving meaningful cultural initiatives? If so, this is an exciting opportunity to play a pivotal role at the heart of our clients organisation. We're looking for a HR Operations Manager to lead and deliver a high-quality HR service while supporting the Finance Director and senior leadership team. This is a varied and impactful position where you'll influence everything from performance management and engagement to payroll coordination and operational HR excellence. People Management & Strategic HR Support Act as a trusted partner to managers across the full employee lifecycle, recruitment, onboarding, performance, development, and exit. Ensure a consistent and effective approach to performance management, including capability processes and appraisal frameworks. Provide expert guidance on employee relations, including conduct, grievance, and disciplinary matters. Oversee compliant and well-managed offboarding. Employee Experience, Benefits & Engagement Review, recommend, and help implement competitive and cost-effective employee benefits. Lead benefit communications to maximise engagement and understanding. Support organisation-wide culture and wellbeing initiatives to enhance the employee experience. HR Administration, Policy & Compliance Maintain accurate and compliant HR records in line with legislation. Support the development and communication of HR policies and procedures. Produce insightful HR reports and metrics for senior leadership. Ensure HR practices reflect current employment law and best practice. Payroll Coordination & Finance Collaboration Work closely with the Finance Director to evaluate payroll systems and external providers. Assist in designing a streamlined, integrated payroll process. Ensure accurate time and attendance data flows into payroll. Act as a key liaison between HR, Finance, and payroll partners. Time & Attendance Management Oversee the operation and accuracy of the T&A system. Support managers in using the system effectively and resolving discrepancies. Identify opportunities for improvements in reporting and controls. Key Initial Projects Rolling out a new organisation-wide appraisal framework. Streamlining time & attendance reporting and system workflows. Collaborating with Finance on payroll modernisation. Supporting wider HR initiatives including policy updates, systems improvements, and cultural projects. Who We're Looking For Strong experience within HR management or a broad HR generalist role. Great knowledge of HR processes, employment legislation, and people management principles. Confident coaching managers on performance, capability, and general people issues. Excellent organisation, communication, and stakeholder engagement skills. High levels of professionalism, confidentiality, and sound judgement. Experience with T&A or payroll systems is beneficial, but not essential. Why Join Us? A chance to make a genuine impact in a growing organisation. Autonomy to improve systems, processes, and culture. Close partnership with senior leadership. If this sounds like the next step in your HR career, we'd love to hear from you.
Mar 17, 2026
Full time
HR Operations Manager Location: Reading (hybrid, with parking) Contract: Permanent, Full-Time Are you a confident HR professional who loves building strong people practices and shaping a great employee experience? Do you enjoy partnering with leaders, improving processes, and driving meaningful cultural initiatives? If so, this is an exciting opportunity to play a pivotal role at the heart of our clients organisation. We're looking for a HR Operations Manager to lead and deliver a high-quality HR service while supporting the Finance Director and senior leadership team. This is a varied and impactful position where you'll influence everything from performance management and engagement to payroll coordination and operational HR excellence. People Management & Strategic HR Support Act as a trusted partner to managers across the full employee lifecycle, recruitment, onboarding, performance, development, and exit. Ensure a consistent and effective approach to performance management, including capability processes and appraisal frameworks. Provide expert guidance on employee relations, including conduct, grievance, and disciplinary matters. Oversee compliant and well-managed offboarding. Employee Experience, Benefits & Engagement Review, recommend, and help implement competitive and cost-effective employee benefits. Lead benefit communications to maximise engagement and understanding. Support organisation-wide culture and wellbeing initiatives to enhance the employee experience. HR Administration, Policy & Compliance Maintain accurate and compliant HR records in line with legislation. Support the development and communication of HR policies and procedures. Produce insightful HR reports and metrics for senior leadership. Ensure HR practices reflect current employment law and best practice. Payroll Coordination & Finance Collaboration Work closely with the Finance Director to evaluate payroll systems and external providers. Assist in designing a streamlined, integrated payroll process. Ensure accurate time and attendance data flows into payroll. Act as a key liaison between HR, Finance, and payroll partners. Time & Attendance Management Oversee the operation and accuracy of the T&A system. Support managers in using the system effectively and resolving discrepancies. Identify opportunities for improvements in reporting and controls. Key Initial Projects Rolling out a new organisation-wide appraisal framework. Streamlining time & attendance reporting and system workflows. Collaborating with Finance on payroll modernisation. Supporting wider HR initiatives including policy updates, systems improvements, and cultural projects. Who We're Looking For Strong experience within HR management or a broad HR generalist role. Great knowledge of HR processes, employment legislation, and people management principles. Confident coaching managers on performance, capability, and general people issues. Excellent organisation, communication, and stakeholder engagement skills. High levels of professionalism, confidentiality, and sound judgement. Experience with T&A or payroll systems is beneficial, but not essential. Why Join Us? A chance to make a genuine impact in a growing organisation. Autonomy to improve systems, processes, and culture. Close partnership with senior leadership. If this sounds like the next step in your HR career, we'd love to hear from you.
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Mar 17, 2026
Full time
Cloud Architect (Azure) Circa£70,000 + excellent benefits Permanent Hybrid As our new Cloud Hosting Architect, you will lead the design, implementation, and maintenance of our Azure cloud and on site hosting solutions. You'll play a pivotal role in ensuring the availability, reliability, and cost effectiveness of our critical business systems, including data platforms and public services. Working closely with developers, data teams, and external partners, you'll translate business requirements into secure, scalable, and innovative cloud solutions. Key Responsibilities Architect and deliver scalable, secure, and sustainable hosting solutions on Azure (with some AWS). Lead technical discovery sessions, workshops, and site assessments with stakeholders. Develop technology roadmaps and frameworks, embedding InfoSec, SecOps, and data privacy principles. Oversee solution development and collaborate with engineers to deliver robust, automated implementations. Produce clear technical documentation and reusable assets to support MVPs and POCs. Ensure compliance with ISO 27001, Cyber Essentials Plus, and internal security policies. Drive continuous innovation by staying ahead of emerging technologies in Azure, AWS, AI/ML, and InfoSec. Essential Skills & Experience Significant hands on experience with Azure hosting and cloud technologies. In depth knowledge of cloud platforms (Azure essential, AWS desirable). Strong understanding of enterprise architecture principles and frameworks. Experience delivering IT transformation or cloud migration projects. Excellent communication skills for engaging both technical and non technical stakeholders. Knowledge of cybersecurity standards (ISO27000, Cyber Essentials Plus). About You You are a hands on Cloud Architect or Engineer with a passion for technology and innovation. You thrive in a collaborative environment and have a proven track record of delivering secure, scalable cloud solutions. You don't shy away from stakeholder communications and have proven experience with Azure hosting and cloud technologies. Did you know Research tells us that men are more likely to apply to jobs if they meet only 60% of the criteria, whereas women often hesitate or don't apply unless they meet all of the criteria. This difference in application behaviour can contribute to the gender gap in career advancement and opportunities. We know the perfect candidate doesn't exist! If you think you have what it takes but don't tick every box, we'd still encourage you to apply - it could be a perfect fit! Perks & Benefits Salary - Circa £70,000 (dependent on skills & experience). 10% non contributory pension 29 days holiday (inclusive of Christmas shutdown) + public holidays Group Life Assurance (equal to 4 x basic salary) Group Income Protection (after 6 months' service) Salary Sacrifice schemes (cycle to work, home & tech scheme) Enhanced and competitive parental leave for all parents, regardless of gender or family structure Moneyhealth's Financial Coaching & Wellbeing Platform Health Cash Plan (cash back on eligible medical treatments) Benenden Health Care (opt in benefit) Reward & Recognition Programme Discounted gym membership Sports & Social club Payroll charitable giving Subsidised on site restaurant Free on site parking When we work Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. (Talk to us about flexible working if this doesn't quite suit you - we take work life balance seriously!) How we work We understand the benefits of remote and in person collaboration and therefore have a hybrid working model - you'll be expected to work from our office in Thatcham at least two days per week. What we do At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair. With an on site Crash Laboratory, Repair Technology Centre and Training Academy, our research expertise is driving some of the very latest automotive developments in technology, materials and standards in this fast moving and highly technical industry. Our Gamston facility is one of the UK's leading sites for active safety, trialling and assessing the latest crash avoidance and driver assistance technologies. Our Values As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process. Our Commitment to Diversity, Inclusion & Belonging We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self. We are proud to champion a culture where colleagues freely share their diverse perspectives, recognising that these contribute to our innovative spirit. Our journey of growth and understanding is continuous as we actively invest in diversity training, workshops, and partnerships to ensure positive change. Beyond our partnerships with the Automotive 30% Club and Women in Data (WiD), we collaborate with various organisations to advance equity not only in gender but also across ethnicity, age, disability, social mobility, LGBTQ+ identities, experiences, and thinking. Our aspiration is to create an environment where everyone thrives, achieves, and experiences a genuine sense of belonging. Recruitment process We're proud to manage our recruitment in house and believe this direct approach enables us to give you the best possible Employee Experience we can - which starts right here, your application! We're continuously striving to improve the candidate journey, and transparency (or communication) is a key area of focus - yes, even with salary & benefits. What can you expect from our recruitment process? Regular updates on the progress / outcome of your application An initial telephone screening call with our Recruitment Business Partner First interview with the hiring manager, usually via Teams Second/Final interview, in person at our office (we may give you a role specific task to present on!) Personalised feedback following your interview - because everyone deserves that! An opportunity to give us your honest feedback in a short survey on all of the above We're committed to removing barriers. If there are any adjustments we can make to better support you, please let us know when you apply. All applicants must have Right to Work in the UK. If you're experiencing any issues with our career site or application from, please let us know here:
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 17, 2026
Full time
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Technical Developer Kenilworth, WarwickshireAre you a skilled qualifications or training product developer looking for a new challenge? Do you have a passion for creating high-quality educational products? If so, this could be the perfect role for you! About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.As we go through an exciting period of growth, we are now looking for a Technical Developer to join us for a 12 month fixed-term contract, on a full-time basis, working 37.5 hours per week. The Benefits - Salary of £38,000 per annum- 25 days' annual leave- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environment- Employee assistance scheme- Hapi - employee benefits and wellbeing platform- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Employee rewards- Free parking- Free drinksThis is an exciting opportunity for an experienced educational product developer to join our growing organisation at a pivotal time.You will have the chance to lead the creation of nationally recognised projects, building a credible body of work that strengthens your professional portfolio.What's more, you'll receive a comprehensive range of benefits, along with support and assistance from a world-class, diverse team to ensure you make a real success of your contract.If you enjoy taking ownership of projects and working with a diverse team to bring qualifications, training programmes, and e-learning products to life, this could be the role for you, read on and apply today. The Role As a Technical Developer, you will design, develop and maintain a wide range of educational products.Specifically, you will create qualifications, instructor-led training programmes and e-learning courses that meet market needs, align with industry standards, and comply with regulatory requirements. From initial concept through to launch, you will manage projects, collaborate with subject matter experts, and ensure products are fit for purpose and of the highest quality.What You'll Do- Project Management: Lead the development of qualifications, training products, and assessments, ensuring all projects are delivered on time and within budget.- Stakeholder Collaboration: Work closely with subject matter experts and external stakeholders to align products with industry requirements and market needs.- Product Design: Develop clear, structured, and compliant qualification and training content, including assessments that are valid and reliable.- Quality Assurance: Implement robust quality control processes throughout product development to ensure all products meet internal and external standards.- Continuous Improvement: Incorporate feedback from customers and stakeholders to improve and maintain products, ensuring they remain competitive and effective. About You To be considered as a Technical Developer, you will need:- To be experienced in qualifications development- Experience in developing educational products, including qualifications, training or e-learning- Experience managing projects to agreed timelines and budgets- Knowledge of UK qualification frameworks (RQF, SCQF) and assessment best practice- Experience with e-learning tools and Learning Management Systems (LMS)- Creative and inquisitive- Strong stakeholder management and collaboration skills- Excellent presentation and communication skills- Strong attention to detail and ability to follow structured processesWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Learning Developer, Qualification Developer, Education Product Developer, Curriculum Developer, E-Learning Developer, or Training Development Manager.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to join us as a Technical Developer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 17, 2026
Contractor
Technical Developer Kenilworth, WarwickshireAre you a skilled qualifications or training product developer looking for a new challenge? Do you have a passion for creating high-quality educational products? If so, this could be the perfect role for you! About Us Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions.As we go through an exciting period of growth, we are now looking for a Technical Developer to join us for a 12 month fixed-term contract, on a full-time basis, working 37.5 hours per week. The Benefits - Salary of £38,000 per annum- 25 days' annual leave- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environment- Employee assistance scheme- Hapi - employee benefits and wellbeing platform- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Employee rewards- Free parking- Free drinksThis is an exciting opportunity for an experienced educational product developer to join our growing organisation at a pivotal time.You will have the chance to lead the creation of nationally recognised projects, building a credible body of work that strengthens your professional portfolio.What's more, you'll receive a comprehensive range of benefits, along with support and assistance from a world-class, diverse team to ensure you make a real success of your contract.If you enjoy taking ownership of projects and working with a diverse team to bring qualifications, training programmes, and e-learning products to life, this could be the role for you, read on and apply today. The Role As a Technical Developer, you will design, develop and maintain a wide range of educational products.Specifically, you will create qualifications, instructor-led training programmes and e-learning courses that meet market needs, align with industry standards, and comply with regulatory requirements. From initial concept through to launch, you will manage projects, collaborate with subject matter experts, and ensure products are fit for purpose and of the highest quality.What You'll Do- Project Management: Lead the development of qualifications, training products, and assessments, ensuring all projects are delivered on time and within budget.- Stakeholder Collaboration: Work closely with subject matter experts and external stakeholders to align products with industry requirements and market needs.- Product Design: Develop clear, structured, and compliant qualification and training content, including assessments that are valid and reliable.- Quality Assurance: Implement robust quality control processes throughout product development to ensure all products meet internal and external standards.- Continuous Improvement: Incorporate feedback from customers and stakeholders to improve and maintain products, ensuring they remain competitive and effective. About You To be considered as a Technical Developer, you will need:- To be experienced in qualifications development- Experience in developing educational products, including qualifications, training or e-learning- Experience managing projects to agreed timelines and budgets- Knowledge of UK qualification frameworks (RQF, SCQF) and assessment best practice- Experience with e-learning tools and Learning Management Systems (LMS)- Creative and inquisitive- Strong stakeholder management and collaboration skills- Excellent presentation and communication skills- Strong attention to detail and ability to follow structured processesWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Learning Developer, Qualification Developer, Education Product Developer, Curriculum Developer, E-Learning Developer, or Training Development Manager.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to join us as a Technical Developer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
In Charge Electrical Services, LLC
Milnrow, Lancashire
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Mar 17, 2026
Full time
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Mar 17, 2026
Full time
Job Description Pharmacy Manager Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you'll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you'll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK's leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you'll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do - and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you'll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you'll bring with you Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council Clinical Diploma or equivalent clinical pharmacist experience Experience in a management role, carrying out staff appraisal, development and training Familiarity with electronic stock control systems Policy, procedure and/or guideline development experience Experience of safe medication practice Audit and data analysis experience Incident report and investigation Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience - desirable Business case development experience - desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people: Health, Wellbeing & Financial Security Private Medical Cover, with the option to add your partner and dependants Discounted Bupa Dental Insurance Life Assurance (Death in Service) x3 your base salary Private Pension, with Ramsay matching up to 5% after a qualifying period Employee Assistance Programme Work-Life Balance 25 days annual leave + bank holidays, with the option to buy or sell additional days Flexible shift patterns, where possible Family friendly policies including enhanced parental leave Volunteer leave to support causes that matter to you Career Development & Recognition Training and Development via the Ramsay Academy to support your career development Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme Subsidised staff restaurant, where possible Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Job title: Administrator for MindCHWF TTAD and ACH Outreach Services Service: Talking Therapies for Anxiety and Depression (formerly IAPT) Responsible to: Clinical Services Manager - Talking Therapies for Anxiety and Depression Salary: Starting salary is SC4 SP19 £27,509.64 Hours: 37.5 hours Contract type: Fixed Term. Please be advised that this job will be reduced to 22.5 hours from July 2026 as the ACH Outreach Service Ends Location: The Hub, 15 A Homerton Row/ Hybrid About Mind in the City, Hackney and Waltham Forest: We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation. We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions. We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities. Our values are: Connected: Creating a compassionate and supportive community. Fair: We strive for equity- no-one's needs should go unmet. Brave: We walk with people, offering help by doing what works - proven or new. Working with Mind CHWF means you ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest. We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all. Those with lived experience of Mental Health are encouraged to apply. DBS clearance at Enhanced (without Barring) is required for this role. About the Psychological Therapies & Wellbeing Services Department Mind CHWF s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in: trauma-informed and compassion-focused practice lived experience leadership and representation third wave cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy) a Practitioner Training Programme for our evidence-based model, Radical Self-Care (RadSec) , currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches) clinical research with our academic and NHS partners (City, University of London and NELFT) psychological therapies for: o common mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses third wave group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Existential Counselling for Depression (PCE-CfD). o African Caribbean heritage communities (in partnership with our IRIE Mind project), o LGBTQ+ communities (in partnership with our Rainbow Mind project) o complex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network) o people who have lost someone to suicide (Grief in Pieces project) o alcohol and substance misuse (City and Hackney Recovery Service) All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks. Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions). At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation. Purpose of the post: The Administrator will play a key role in supporting the delivery of Mind in the City, Hackney and Waltham Forest s Talking Therapies for Anxiety and Depression service, alongside the African Caribbean Heritage (ACH) Outreach Project. Working within a multidisciplinary team, the post holder will provide high-quality administrative and operational support to ensure the smooth running of the service. This will include supporting referrals, screening processes, appointment coordination, record keeping and data monitoring within the Talking Therapies system. The role will also provide administrative support to the ACH Outreach Project, helping coordinate community engagement activities designed to improve access to mental health services for African Caribbean Heritage and wider Global Majority communities. The Administrator will contribute to creating a welcoming and efficient service for clients, practitioners and partner organisations, ensuring accurate record keeping, effective communication and compliance with organisational and service requirements. Mind CHWF has a long-standing commitment to improving equitable access to mental health services, and the Administrator will play an important role in supporting initiatives that reach communities who may not currently access psychological therapies.
Mar 17, 2026
Full time
Job title: Administrator for MindCHWF TTAD and ACH Outreach Services Service: Talking Therapies for Anxiety and Depression (formerly IAPT) Responsible to: Clinical Services Manager - Talking Therapies for Anxiety and Depression Salary: Starting salary is SC4 SP19 £27,509.64 Hours: 37.5 hours Contract type: Fixed Term. Please be advised that this job will be reduced to 22.5 hours from July 2026 as the ACH Outreach Service Ends Location: The Hub, 15 A Homerton Row/ Hybrid About Mind in the City, Hackney and Waltham Forest: We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation. We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions. We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities. Our values are: Connected: Creating a compassionate and supportive community. Fair: We strive for equity- no-one's needs should go unmet. Brave: We walk with people, offering help by doing what works - proven or new. Working with Mind CHWF means you ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest. We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all. Those with lived experience of Mental Health are encouraged to apply. DBS clearance at Enhanced (without Barring) is required for this role. About the Psychological Therapies & Wellbeing Services Department Mind CHWF s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in: trauma-informed and compassion-focused practice lived experience leadership and representation third wave cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy) a Practitioner Training Programme for our evidence-based model, Radical Self-Care (RadSec) , currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches) clinical research with our academic and NHS partners (City, University of London and NELFT) psychological therapies for: o common mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses third wave group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Existential Counselling for Depression (PCE-CfD). o African Caribbean heritage communities (in partnership with our IRIE Mind project), o LGBTQ+ communities (in partnership with our Rainbow Mind project) o complex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network) o people who have lost someone to suicide (Grief in Pieces project) o alcohol and substance misuse (City and Hackney Recovery Service) All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks. Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions). At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation. Purpose of the post: The Administrator will play a key role in supporting the delivery of Mind in the City, Hackney and Waltham Forest s Talking Therapies for Anxiety and Depression service, alongside the African Caribbean Heritage (ACH) Outreach Project. Working within a multidisciplinary team, the post holder will provide high-quality administrative and operational support to ensure the smooth running of the service. This will include supporting referrals, screening processes, appointment coordination, record keeping and data monitoring within the Talking Therapies system. The role will also provide administrative support to the ACH Outreach Project, helping coordinate community engagement activities designed to improve access to mental health services for African Caribbean Heritage and wider Global Majority communities. The Administrator will contribute to creating a welcoming and efficient service for clients, practitioners and partner organisations, ensuring accurate record keeping, effective communication and compliance with organisational and service requirements. Mind CHWF has a long-standing commitment to improving equitable access to mental health services, and the Administrator will play an important role in supporting initiatives that reach communities who may not currently access psychological therapies.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
GRADUATE/TRAINEE LANDSCAPER WE ARE ECOSULIS Accelerate Nature Recovery with Ecosulis Are you a passionate about conservation and sustainability to make a tangible impact on ecosystem recovery? Do you want to be part of a dynamic team dedicated to rewilding half the planet by 2050? If so, we invite you to join Ecosulis as our new Graduate (Trainee) Landscaper About Ecosulis At Ecosulis, we are pioneers in rewilding science and policy with over 30 years of experience. As a certified B Corp, we specialise in designing and delivering efficient, scalable nature-based solutions that benefit both people and the planet. Our mission is to create a world where rewilding not only enhances biodiversity but also delivers commercial and financial benefits, allowing nature and business to thrive together. About the Role Start your career in ecological and sustainable landscaping with Ecosulis. In this role, you'll support the delivery of nature recovery and habitat creation projects, gaining hands-on experience in environments like wetlands, meadows, and woodlands. You'll develop key skills in sustainable land management and ecological restoration, building a solid foundation for your future career. Within your first 12 months, we'll work with you to create a tailored Personal Development Plan (PDP) that aligns with your strengths and goals. This plan will map out the training, skills, and experience needed to progress into a Landscaper role, providing a clear, supported path for your growth. We're committed to your development and success, offering a structured approach to learning and career progression in a supportive team environment. More information Job type: Permanent, full time Start date: asap Salary: £29,484 Location: Quainton, Buckinghamshire, HP22 4DE but willing to travel to other sites to gain experience on other projects. Reports To: Site Manager A full UK driving licence and use of own vehicle will be required for this position. Ecosulis is committed to investing in your development and will provide accredited training within your first six months to equip you with the essential skills and knowledge needed for your role. Ecosulis funded training Courses CSCS (CITB and ROLO Course) HAVS Manual Handling Spills Management COSHH Waste Management & Environmental Awareness Asbestos Awareness Brushcutter/strimmer First Aid + Forestry Key Responsibilities Habitat Creation and Nature Recovery Assist with planting, seeding, and establishing native habitats such as wildflower meadows, scrubland, and wetlands. Develop practical skills in creating natural features that support and enhance wildlife. Support the identification and safe removal of invasive plant species. Learn methods to promote biodiversity by protecting and encouraging native plants and ecosystems. Help build and maintain habitat structures like ponds, hibernacula, and wildlife corridors. Carry out land management tasks that align with conservation and environmental goals. Assist with monitoring the health of plants and soils to ensure successful habitat establishment. Support data collection and ongoing care for planted or restored sites. Site Safety and Use of Tools / Equipment Gain qualifications and experience using landscaping tools and machinery, including strimmers and brush cutters. Assist with routine equipment checks and basic maintenance under guidance. Help prepare sites by removing turf, installing fencing, and applying mulch. Maintain clean, organised, and safe working areas throughout projects. Work closely with ecologists, contractors, and project managers to support effective project delivery. Communicate clearly and professionally with team members and stakeholders. Adhere to all health and safety policies to maintain a secure working environment. Learn and implement Ecosulis' commitment to sustainable and environmentally responsible practices. Be ready to work at different sites, including remote and rural locations. Willingness to travel and stay overnight when necessary to meet project requirements. Experience Previous Landscaping or Environmental Project Experience would be desirable, however this is a Graduate/Trainee opportunity. So we warmly welcome applications from individuals who have a genuine passion for ecological restoration and a strong commitment to sustainability. If you're eager to contribute to meaningful environmental projects and grow your career with a company dedicated to making a positive impact, we'd love to hear from you. Qualifications Essential Full UK driving licence and use of own vehicle. What We Offer 3% company pension contribution. Cycle-to-work scheme. Enhanced benefits supporting you through life's milestones. Professional Development Clear career pathways towards leadership roles. Supportive Culture Occupational Health Platform and Employee Assistance Programme for wellbeing support. Internal Reward Points Scheme to acknowledge and celebrate your contributions. Welcome Package Receive a welcome pack upon starting. Fitbit provided upon completion of probation. How to apply To apply for the position please send your CV and covering letter using the below link: For any questions about the position, please email us at . Equality, Diversity & Inclusion Ecosulis is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.
Mar 17, 2026
Full time
GRADUATE/TRAINEE LANDSCAPER WE ARE ECOSULIS Accelerate Nature Recovery with Ecosulis Are you a passionate about conservation and sustainability to make a tangible impact on ecosystem recovery? Do you want to be part of a dynamic team dedicated to rewilding half the planet by 2050? If so, we invite you to join Ecosulis as our new Graduate (Trainee) Landscaper About Ecosulis At Ecosulis, we are pioneers in rewilding science and policy with over 30 years of experience. As a certified B Corp, we specialise in designing and delivering efficient, scalable nature-based solutions that benefit both people and the planet. Our mission is to create a world where rewilding not only enhances biodiversity but also delivers commercial and financial benefits, allowing nature and business to thrive together. About the Role Start your career in ecological and sustainable landscaping with Ecosulis. In this role, you'll support the delivery of nature recovery and habitat creation projects, gaining hands-on experience in environments like wetlands, meadows, and woodlands. You'll develop key skills in sustainable land management and ecological restoration, building a solid foundation for your future career. Within your first 12 months, we'll work with you to create a tailored Personal Development Plan (PDP) that aligns with your strengths and goals. This plan will map out the training, skills, and experience needed to progress into a Landscaper role, providing a clear, supported path for your growth. We're committed to your development and success, offering a structured approach to learning and career progression in a supportive team environment. More information Job type: Permanent, full time Start date: asap Salary: £29,484 Location: Quainton, Buckinghamshire, HP22 4DE but willing to travel to other sites to gain experience on other projects. Reports To: Site Manager A full UK driving licence and use of own vehicle will be required for this position. Ecosulis is committed to investing in your development and will provide accredited training within your first six months to equip you with the essential skills and knowledge needed for your role. Ecosulis funded training Courses CSCS (CITB and ROLO Course) HAVS Manual Handling Spills Management COSHH Waste Management & Environmental Awareness Asbestos Awareness Brushcutter/strimmer First Aid + Forestry Key Responsibilities Habitat Creation and Nature Recovery Assist with planting, seeding, and establishing native habitats such as wildflower meadows, scrubland, and wetlands. Develop practical skills in creating natural features that support and enhance wildlife. Support the identification and safe removal of invasive plant species. Learn methods to promote biodiversity by protecting and encouraging native plants and ecosystems. Help build and maintain habitat structures like ponds, hibernacula, and wildlife corridors. Carry out land management tasks that align with conservation and environmental goals. Assist with monitoring the health of plants and soils to ensure successful habitat establishment. Support data collection and ongoing care for planted or restored sites. Site Safety and Use of Tools / Equipment Gain qualifications and experience using landscaping tools and machinery, including strimmers and brush cutters. Assist with routine equipment checks and basic maintenance under guidance. Help prepare sites by removing turf, installing fencing, and applying mulch. Maintain clean, organised, and safe working areas throughout projects. Work closely with ecologists, contractors, and project managers to support effective project delivery. Communicate clearly and professionally with team members and stakeholders. Adhere to all health and safety policies to maintain a secure working environment. Learn and implement Ecosulis' commitment to sustainable and environmentally responsible practices. Be ready to work at different sites, including remote and rural locations. Willingness to travel and stay overnight when necessary to meet project requirements. Experience Previous Landscaping or Environmental Project Experience would be desirable, however this is a Graduate/Trainee opportunity. So we warmly welcome applications from individuals who have a genuine passion for ecological restoration and a strong commitment to sustainability. If you're eager to contribute to meaningful environmental projects and grow your career with a company dedicated to making a positive impact, we'd love to hear from you. Qualifications Essential Full UK driving licence and use of own vehicle. What We Offer 3% company pension contribution. Cycle-to-work scheme. Enhanced benefits supporting you through life's milestones. Professional Development Clear career pathways towards leadership roles. Supportive Culture Occupational Health Platform and Employee Assistance Programme for wellbeing support. Internal Reward Points Scheme to acknowledge and celebrate your contributions. Welcome Package Receive a welcome pack upon starting. Fitbit provided upon completion of probation. How to apply To apply for the position please send your CV and covering letter using the below link: For any questions about the position, please email us at . Equality, Diversity & Inclusion Ecosulis is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualification or overseas equivalent Experience supervising and coaching junior members of staff Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti money laundering Demonstrable knowledge of current economic and market trends Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies base don a combination of substantive and controls based audit strategies Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualification or overseas equivalent Experience supervising and coaching junior members of staff Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti money laundering Demonstrable knowledge of current economic and market trends Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies base don a combination of substantive and controls based audit strategies Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
The Quality Improvement Manager is responsible for leading and managing all quality assurance and quality control activities in the production. This role ensures that all products meet customer specifications, regulatory standards, and internal quality benchmarks. The Quality Improvement Manager drives continuous improvement initiatives, oversees compliance with ISO or BRC standards, and leads the plant's quality culture. Main Duties & Responsibilities Quality Management & Control Develop, implement, and maintain the Quality Management System (QMS) in line with ISO 9001, BRC Packaging, or other relevant standards. Oversee inspection and testing of raw materials, in-process production, and finished goods to ensure compliance with specifications. Manage and analyse quality data, identify trends, and lead root cause analysis and corrective/preventive actions (CAPA). Ensure calibration and maintenance of all measuring and testing equipment. Customer & Supplier Interface Serve as the primary point of contact for all customer quality concerns, complaints, and audits. Manage customer complaint investigations, implement corrective actions, and ensure timely resolution. Collaborate with suppliers to address quality issues and establish incoming material standards. Training Train and develop for effective quality inspections. Promote a culture of quality awareness and continuous improvement across all departments. Conduct internal quality audits and coordinate external audits. Documentation & Compliance Maintain accurate quality documentation, certificates of conformity, and test records. Ensure compliance with environmental, safety, and food packaging regulations (if applicable). Support new product introductions with quality planning. Continuous Improvement Lead initiatives to reduce waste, improve process capability, and enhance product consistency. Support lean manufacturing and Six Sigma projects related to process optimisation and defect reduction. Regular Contacts Internal External Other Requirements Senior Management/Directors Design, Int Sales & Commercial, Operations, Sales teams Customers, Other Customer Service Managers and Suppliers Skills, Knowledge and Experience Experience in quality management within the packaging, paperboard, or manufacturing industry. Strong understanding of ISO 9001, BRCGS Packaging or similar standards. Proficient in SPC, root cause analysis, and continuous improvement methodologies. Excellent communication, analytical, and leadership skills. Experience with customer audits and supplier quality management. Detail-oriented with strong problem-solving skills. Strong organizational and documentation skills. Ability to work cross-functionally with production, maintenance, and sales teams. Health and Safety Health and Safety is an integral part of the business activities and all colleagues are expected to play their part in creating a safe working environment; adhering to all company policies within their area of work and a conducting any such work in a safe manner. It is vital that all colleagues recognise and acknowledge they have responsibility for their own health and safety and that of others who may be affected by their acts or omissions. All colleagues with management responsibility are responsible for ensuring full implementation of all policies/arrangements within their area of control and full compliance with the Health and Safety at Work Regulations 1999 (amended 2003) and all other UK/European health, safety and environmental legislation. Core Values Our client is dedicated to conducting business in accordance with the highest ethical standards and all colleagues are required to share and demonstrate our core values of: - Loyalty - Integrity - Trust NB : The above is not an exhaustive list and is subject to change. The role holder may also be expected to carry out any other reasonable task as requested by Manager or determined by business needs of the Company. Cooper Golding acts as employment business for the supply of permanent workers.
Mar 17, 2026
Full time
The Quality Improvement Manager is responsible for leading and managing all quality assurance and quality control activities in the production. This role ensures that all products meet customer specifications, regulatory standards, and internal quality benchmarks. The Quality Improvement Manager drives continuous improvement initiatives, oversees compliance with ISO or BRC standards, and leads the plant's quality culture. Main Duties & Responsibilities Quality Management & Control Develop, implement, and maintain the Quality Management System (QMS) in line with ISO 9001, BRC Packaging, or other relevant standards. Oversee inspection and testing of raw materials, in-process production, and finished goods to ensure compliance with specifications. Manage and analyse quality data, identify trends, and lead root cause analysis and corrective/preventive actions (CAPA). Ensure calibration and maintenance of all measuring and testing equipment. Customer & Supplier Interface Serve as the primary point of contact for all customer quality concerns, complaints, and audits. Manage customer complaint investigations, implement corrective actions, and ensure timely resolution. Collaborate with suppliers to address quality issues and establish incoming material standards. Training Train and develop for effective quality inspections. Promote a culture of quality awareness and continuous improvement across all departments. Conduct internal quality audits and coordinate external audits. Documentation & Compliance Maintain accurate quality documentation, certificates of conformity, and test records. Ensure compliance with environmental, safety, and food packaging regulations (if applicable). Support new product introductions with quality planning. Continuous Improvement Lead initiatives to reduce waste, improve process capability, and enhance product consistency. Support lean manufacturing and Six Sigma projects related to process optimisation and defect reduction. Regular Contacts Internal External Other Requirements Senior Management/Directors Design, Int Sales & Commercial, Operations, Sales teams Customers, Other Customer Service Managers and Suppliers Skills, Knowledge and Experience Experience in quality management within the packaging, paperboard, or manufacturing industry. Strong understanding of ISO 9001, BRCGS Packaging or similar standards. Proficient in SPC, root cause analysis, and continuous improvement methodologies. Excellent communication, analytical, and leadership skills. Experience with customer audits and supplier quality management. Detail-oriented with strong problem-solving skills. Strong organizational and documentation skills. Ability to work cross-functionally with production, maintenance, and sales teams. Health and Safety Health and Safety is an integral part of the business activities and all colleagues are expected to play their part in creating a safe working environment; adhering to all company policies within their area of work and a conducting any such work in a safe manner. It is vital that all colleagues recognise and acknowledge they have responsibility for their own health and safety and that of others who may be affected by their acts or omissions. All colleagues with management responsibility are responsible for ensuring full implementation of all policies/arrangements within their area of control and full compliance with the Health and Safety at Work Regulations 1999 (amended 2003) and all other UK/European health, safety and environmental legislation. Core Values Our client is dedicated to conducting business in accordance with the highest ethical standards and all colleagues are required to share and demonstrate our core values of: - Loyalty - Integrity - Trust NB : The above is not an exhaustive list and is subject to change. The role holder may also be expected to carry out any other reasonable task as requested by Manager or determined by business needs of the Company. Cooper Golding acts as employment business for the supply of permanent workers.
Wildfowl and Wetlands Trust
Slimbridge, Gloucestershire
WWT is looking for a Senior Data & Insight Executive to help develop of our data and analytical capabilities. You will enhance our understanding of visitors and supporters, driving engagement and income through data management, analytics, and insightful reporting. Data Management: Ensure high-quality visitor and supporter data across all systems, leading improvements and integration. Analytics & Reporting: Design interactive dashboards using Power BI, lead marketing campaign analysis, and deliver KPI reporting to senior managers and trustees. Insight Provision: Analy s e supporter behavio u r to shape fundraising and marketing strategies, providing actionable insights. Collaboration: Work with internal teams and external agencies to optimize performance and campaign effectiveness. This is a fantastic opportunity to join a passionate team and play a key role in advancing WWT's conservation efforts. This is a fixed term contract for 24 months working full time, 37.5 hours per week, Monday to Friday. About You At least 3 years'experience in a data-driven role, preferably within avisitor attraction ornon-profit environment Strongproficiencyin SQL and experience working with CRM or fundraising databases Proven experience in data analysis, reporting and dashboard design (Power BI preferred) Ability to evaluate campaigns and communicate results clearly and engagingly An innovative, solutions-focused mindset, with the ability to think creatively, solve problems, andidentifynew ways data can be used to improve engagement and income Excellent communication skillswith the ability to translate complex data into clear insights An average of one day per week will be spent at the Slimbridge office, increasing during theinitialmonths while learning the role. About Us We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands . There's never been a more important moment for our work, and we've got some phenomenal people on the case. Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar. Whatever you do here, you'll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you'll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) -this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme WWT is an equal opportunities employer and all applications will be considered solely on merit.
Mar 17, 2026
Full time
WWT is looking for a Senior Data & Insight Executive to help develop of our data and analytical capabilities. You will enhance our understanding of visitors and supporters, driving engagement and income through data management, analytics, and insightful reporting. Data Management: Ensure high-quality visitor and supporter data across all systems, leading improvements and integration. Analytics & Reporting: Design interactive dashboards using Power BI, lead marketing campaign analysis, and deliver KPI reporting to senior managers and trustees. Insight Provision: Analy s e supporter behavio u r to shape fundraising and marketing strategies, providing actionable insights. Collaboration: Work with internal teams and external agencies to optimize performance and campaign effectiveness. This is a fantastic opportunity to join a passionate team and play a key role in advancing WWT's conservation efforts. This is a fixed term contract for 24 months working full time, 37.5 hours per week, Monday to Friday. About You At least 3 years'experience in a data-driven role, preferably within avisitor attraction ornon-profit environment Strongproficiencyin SQL and experience working with CRM or fundraising databases Proven experience in data analysis, reporting and dashboard design (Power BI preferred) Ability to evaluate campaigns and communicate results clearly and engagingly An innovative, solutions-focused mindset, with the ability to think creatively, solve problems, andidentifynew ways data can be used to improve engagement and income Excellent communication skillswith the ability to translate complex data into clear insights An average of one day per week will be spent at the Slimbridge office, increasing during theinitialmonths while learning the role. About Us We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands . There's never been a more important moment for our work, and we've got some phenomenal people on the case. Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar. Whatever you do here, you'll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? Why you'll love working at WWT Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) -this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme WWT is an equal opportunities employer and all applications will be considered solely on merit.
Practice Manager - St. James's Place Partner Practice Location: North London (Beautiful, Modern Offices) Salary: £40,000 - £50,000 + Benefits (DOE) Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £40,000 - £50,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Practice Manager - St. James's Place Partner Practice Location: North London (Beautiful, Modern Offices) Salary: £40,000 - £50,000 + Benefits (DOE) Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £40,000 - £50,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
The Recruiter Specialists Group Ltd
Chelmsford, Essex
We are looking to recruit an experienced Claims Specialist for this established MGA Responsibilities include: Case Management: Efficiently handle a designated caseload of insurance claims (property, liability, PI/D&O) from first notification through to closure. • Review and assess each insurance claim in-line with client philosophies with a focus on more complex claims. • Liaise and assist brokers and insurers throughout the claims process, offering guidance and support. • Collaborate with Underwriters on coverage issues, renewals and claims queries. • Assess claims validity and coverage in accordance with policy terms. • Maintain accurate records and update claims management systems. • Provide regular updates to stakeholders and escalate complex cases when necessary. • Ensure claims are processed in a timely manner in accordance with KPI's • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims. • Provide advice to policy holders on their claims and the best method of settlement where appropriate • Obtain relevant documentation for the assessment of the claim including photographs, third party reports, receipts/proof of purchase etc. • Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary • Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate • Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure good relationships are maintained. • Settling claims and advising policyholders of the outcome. • Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims. • Ensure system Tasks are completed in a timely manner. • Ensure Compliance with FCA regulations and internal policies. • Support the Claims Manager with reporting and analysis. • Work proactively within a team, share knowledge, and contribute to continuous process improvement initiatives. • Undertaking any other related duties as may be reasonably required. This position offers a reflective salary and benefits package. Hybrid working Genuine career opportunities If you feel you have the relevant experience within the Claims environment then please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency
Mar 17, 2026
Full time
We are looking to recruit an experienced Claims Specialist for this established MGA Responsibilities include: Case Management: Efficiently handle a designated caseload of insurance claims (property, liability, PI/D&O) from first notification through to closure. • Review and assess each insurance claim in-line with client philosophies with a focus on more complex claims. • Liaise and assist brokers and insurers throughout the claims process, offering guidance and support. • Collaborate with Underwriters on coverage issues, renewals and claims queries. • Assess claims validity and coverage in accordance with policy terms. • Maintain accurate records and update claims management systems. • Provide regular updates to stakeholders and escalate complex cases when necessary. • Ensure claims are processed in a timely manner in accordance with KPI's • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims. • Provide advice to policy holders on their claims and the best method of settlement where appropriate • Obtain relevant documentation for the assessment of the claim including photographs, third party reports, receipts/proof of purchase etc. • Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary • Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate • Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure good relationships are maintained. • Settling claims and advising policyholders of the outcome. • Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims. • Ensure system Tasks are completed in a timely manner. • Ensure Compliance with FCA regulations and internal policies. • Support the Claims Manager with reporting and analysis. • Work proactively within a team, share knowledge, and contribute to continuous process improvement initiatives. • Undertaking any other related duties as may be reasonably required. This position offers a reflective salary and benefits package. Hybrid working Genuine career opportunities If you feel you have the relevant experience within the Claims environment then please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £42,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
Mar 17, 2026
Full time
Hours: Flexible Working About the Practice A well-established and highly regarded St. James's Place Partner Practice in North London is seeking a forward-thinking and experienced Practice Manager to take ownership of the day-to-day running of the business. We have worked closely with this Practice over the years and have seen first-hand its steady, organic growth. As part of their exciting expansion plans, they have recently incorporated a retiring Adviser's client bank from within the SJP community and intend to welcome four additional team members before the end of Q2 next year . To support this continued evolution, they are now looking to appoint a capable and inspiring Practice Manager. The Practice delivers tailored financial planning and wealth management solutions to private clients, with a strong reputation for exceptional service and long-standing relationships. Operating from stunning, contemporary offices, this is a fantastic opportunity for an organised professional who thrives in a growing, quality-driven environment. The Role As Practice Manager, you will be at the heart of the business, ensuring seamless operational performance and providing leadership across the Administration and Paraplanning functions. You will work closely with the Partner and the Senior Management Team, contributing to both strategic and operational initiatives. This position is designed with future progression in mind - the successful candidate can expect to evolve into an Operations Manager role as the Practice continues to expand. Key Responsibilities Take ownership of the Practice's daily operations, continually refining processes to promote efficiency and outstanding client care. Lead, mentor, and guide the Administration and Paraplanning teams with regular team engagement, coaching, and structured performance management. Oversee and embed compliance standards in line with SJP and FCA guidelines, ensuring the Practice remains audit-ready at all times. Coordinate client servicing activity, including review meeting preparation, diary management, pipeline oversight, and workflow monitoring. Work closely with the Partner on operational planning, management reporting, and identifying opportunities to enhance systems and procedures. Maintain structured and accurate client and business records through the Practice's CRM and internal systems. Serve as a central point of escalation for operational matters, liaising with clients, the SJP Head Office, and internal stakeholders as needed. About You You'll bring demonstrable experience in a Practice Management, Operations Lead, or Senior Support role within an SJP Partner Practice or reputable wealth management firm. A natural organiser with strong people-management skills, able to juggle competing demands while keeping the team motivated and aligned. Comprehensive understanding of financial planning processes, client lifecycle management, and regulatory responsibilities. Meticulous, proactive, and solutions-oriented, with a commitment to maintaining high standards across the business. An engaging communicator who builds rapport easily and represents the Practice with professionalism. Confident working with Microsoft Office and familiar with CRM systems; experience with Salesforce or Intelliflo is a bonus. What's on Offer Salary of £38,000 - £42,000 , depending on experience. The chance to join a respected and well-run SJP Partner Practice with a welcoming and supportive culture. Long-term career development, including a clear path toward an Operations Manager position. A beautiful office environment in North West London, offering a collaborative, ambitious, and people-focused atmosphere. Please contact Sam at Financial Divisions for more information for this role, thank you.
LANDSCAPER WE ARE ECOSULIS Accelerate Nature Recovery with Ecosulis Are you a passionate Landscaper eager to make a tangible impact on ecosystem recovery? Do you want to be part of a dynamic team dedicated to rewilding half the planet by 2050? If so, we invite you to join Ecosulis as our new Landscaper About Ecosulis At Ecosulis, we are pioneers in rewilding science and policy with over 30 years of experience. As a certified B Corp, we specialise in designing and delivering efficient, scalable nature-based solutions that benefit both people and the planet. Our mission is to create a world where rewilding not only enhances biodiversity but also delivers commercial and financial benefits, allowing nature and business to thrive together. About the Role The Landscaper will play a key role in delivering a broad range of ecological and landscaping projects that support Ecosulis' mission to accelerate nature recovery through rewilding. This includes the creation and enhancement of habitats such as woodlands, wetlands, and wildflower meadows, as well as general land maintenance and site restoration works. More information Job type: Permanent, full time Start date: asap Salary: £31,584 Location: Quainton, Buckinghamshire, HP22 4DE but willing to travel to other sites Reports To: Site Manager A full UK driving licence and use of own vehicle will be required for this position. Key Responsibilities Habitat Creation & Restoration Assist with the establishment and maintenance of diverse habitats such as wildflower meadows, wetlands, woodland edges, and scrubland. Carry out planting, seeding, and translocation of native species aligned with rewilding principles. Invasive Species Control Identify and remove non-native or invasive species using manual, mechanical, or chemical control methods as appropriate. Support ecological balance by promoting native flora and fauna. Land Management & Ecological Enhancements Undertake sustainable land management practices to support biodiversity and carbon capture. Construct and maintain habitat features like ponds, hibernacula, wildlife corridors, and pollinator banks. Soil and Vegetation Monitoring Monitor plant growth, soil health, and ecological indicators to track habitat development. Assist in data collection to support environmental reporting and project evaluation. Tool and Machinery Operation Safely operate a variety of landscaping tools and machinery (e.g., strimmer, brush cutters, chainsaws, hand tools). Conduct regular equipment checks and basic maintenance. Site Preparation and Aftercare Prepare land for conservation works, including fencing, mulching, turf removal, or ground levelling. Provide ongoing aftercare to ensure establishment of vegetation and habitats. Collaboration and Communication Work closely with ecologists, project managers, and other field teams to ensure smooth delivery of projects. Communicate effectively with clients, landowners, and the public when needed, promoting the ethos of Ecosulis and its rewilding mission. Sustainability and Health & Safety Compliance Follow health and safety procedures at all times, ensuring safe working practices in outdoor environments. Promote and adhere to Ecosulis' sustainability goals and environmental best practices. Adaptability and Travel Work across multiple sites, sometimes in remote or challenging terrain and weather conditions. Be flexible to travel and stay overnight when required, as projects may be located throughout the UK. Experience Essential Previous Landscaping or Environmental Project Experience Demonstrated hands-on experience working on landscaping or environmental projects, ideally involving land management, ecological restoration, or site preparation. Familiarity with using tools and machinery, planting schemes, and working in outdoor, site-based environments. Desirable Experience in Habitat Creation Projects Previous involvement in projects aimed at creating or enhancing habitats such as wildflower meadows, wetlands, woodland planting, or pond creation. Understanding of ecological principles that underpin habitat restoration and rewilding efforts. Qualifications Essential CSCS Card Full UK driving licence and use of own vehicle. Relevant tickets including strimming, ride on mower, brush cutter Desirable Trailer Towing Banksman What We Offer 3% company pension contribution. Enhanced benefits supporting you through life's milestones. Professional Development: Continuous Professional Development (CPD) training. Clear career pathways towards leadership roles. Supportive Culture Occupational Health Platform and Employee Assistance Programme for wellbeing support. Internal Reward Points Scheme to acknowledge and celebrate your contributions. Receive a welcome pack upon starting. How to apply To apply for the position please send your CV and covering letter using the below link: For any questions about the position, please email us at . Equality, Diversity & Inclusion Ecosulis is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.
Mar 17, 2026
Full time
LANDSCAPER WE ARE ECOSULIS Accelerate Nature Recovery with Ecosulis Are you a passionate Landscaper eager to make a tangible impact on ecosystem recovery? Do you want to be part of a dynamic team dedicated to rewilding half the planet by 2050? If so, we invite you to join Ecosulis as our new Landscaper About Ecosulis At Ecosulis, we are pioneers in rewilding science and policy with over 30 years of experience. As a certified B Corp, we specialise in designing and delivering efficient, scalable nature-based solutions that benefit both people and the planet. Our mission is to create a world where rewilding not only enhances biodiversity but also delivers commercial and financial benefits, allowing nature and business to thrive together. About the Role The Landscaper will play a key role in delivering a broad range of ecological and landscaping projects that support Ecosulis' mission to accelerate nature recovery through rewilding. This includes the creation and enhancement of habitats such as woodlands, wetlands, and wildflower meadows, as well as general land maintenance and site restoration works. More information Job type: Permanent, full time Start date: asap Salary: £31,584 Location: Quainton, Buckinghamshire, HP22 4DE but willing to travel to other sites Reports To: Site Manager A full UK driving licence and use of own vehicle will be required for this position. Key Responsibilities Habitat Creation & Restoration Assist with the establishment and maintenance of diverse habitats such as wildflower meadows, wetlands, woodland edges, and scrubland. Carry out planting, seeding, and translocation of native species aligned with rewilding principles. Invasive Species Control Identify and remove non-native or invasive species using manual, mechanical, or chemical control methods as appropriate. Support ecological balance by promoting native flora and fauna. Land Management & Ecological Enhancements Undertake sustainable land management practices to support biodiversity and carbon capture. Construct and maintain habitat features like ponds, hibernacula, wildlife corridors, and pollinator banks. Soil and Vegetation Monitoring Monitor plant growth, soil health, and ecological indicators to track habitat development. Assist in data collection to support environmental reporting and project evaluation. Tool and Machinery Operation Safely operate a variety of landscaping tools and machinery (e.g., strimmer, brush cutters, chainsaws, hand tools). Conduct regular equipment checks and basic maintenance. Site Preparation and Aftercare Prepare land for conservation works, including fencing, mulching, turf removal, or ground levelling. Provide ongoing aftercare to ensure establishment of vegetation and habitats. Collaboration and Communication Work closely with ecologists, project managers, and other field teams to ensure smooth delivery of projects. Communicate effectively with clients, landowners, and the public when needed, promoting the ethos of Ecosulis and its rewilding mission. Sustainability and Health & Safety Compliance Follow health and safety procedures at all times, ensuring safe working practices in outdoor environments. Promote and adhere to Ecosulis' sustainability goals and environmental best practices. Adaptability and Travel Work across multiple sites, sometimes in remote or challenging terrain and weather conditions. Be flexible to travel and stay overnight when required, as projects may be located throughout the UK. Experience Essential Previous Landscaping or Environmental Project Experience Demonstrated hands-on experience working on landscaping or environmental projects, ideally involving land management, ecological restoration, or site preparation. Familiarity with using tools and machinery, planting schemes, and working in outdoor, site-based environments. Desirable Experience in Habitat Creation Projects Previous involvement in projects aimed at creating or enhancing habitats such as wildflower meadows, wetlands, woodland planting, or pond creation. Understanding of ecological principles that underpin habitat restoration and rewilding efforts. Qualifications Essential CSCS Card Full UK driving licence and use of own vehicle. Relevant tickets including strimming, ride on mower, brush cutter Desirable Trailer Towing Banksman What We Offer 3% company pension contribution. Enhanced benefits supporting you through life's milestones. Professional Development: Continuous Professional Development (CPD) training. Clear career pathways towards leadership roles. Supportive Culture Occupational Health Platform and Employee Assistance Programme for wellbeing support. Internal Reward Points Scheme to acknowledge and celebrate your contributions. Receive a welcome pack upon starting. How to apply To apply for the position please send your CV and covering letter using the below link: For any questions about the position, please email us at . Equality, Diversity & Inclusion Ecosulis is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.
The Youth Endowment Fund Head of Digital Communications Reports to:Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we re smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors youth-workers, police officers, social workers, policymakers, headteachers, and more to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors education, youth justice, youth sector, children s services, policing, health and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF s existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement views, likes, comments and shares online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF s work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences without oversimplifying. You bring clarity where others bring jargon. You get things done. You re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You re a strategic thinker who can see the big picture without losing sight of the detail. You re logical, creative, and open to challenge always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children s services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 17, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to:Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we re smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors youth-workers, police officers, social workers, policymakers, headteachers, and more to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors education, youth justice, youth sector, children s services, policing, health and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF s existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement views, likes, comments and shares online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF s work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences without oversimplifying. You bring clarity where others bring jargon. You get things done. You re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You re a strategic thinker who can see the big picture without losing sight of the detail. You re logical, creative, and open to challenge always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children s services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Mar 17, 2026
Full time
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
