Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Mar 17, 2026
Full time
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 17, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
London Borough Corporate Financial Accountant Rate: £38.43 Umbrella an hour OR £29.20 PAYE Hours per week: 36 Contract: 5 Months Location: Harrow Council Hub, Forward Dr, Harrow, UK, HA3 8FL Hybrid - mix of home and office/onsite client premises Qualified Accountant The Corporate Financial Accountant plays a key role in supporting the Chief Accountant by leading on the production of the Council's annual Statement of Accounts, ensuring compliance with current regulations, audit standards and best practice. The role oversees the management and reconciliation of balance sheet accounts throughout the year, contributes to improved financial processes, and ensures timely completion of statutory financial returns. It also provides strategic oversight of the Council's debtor position, supports service charge calculations, and acts as the lead contact for HMRC on tax matters. Working collaboratively with internal stakeholders, external auditors and finance teams, the role helps drive financial accuracy, compliance and continuous improvement across the organisation. This post exists to support the Chief Accountant and includes the following, to: Undertake tasks relating to year-end accounts, the production of the Statement of Accounts, following the latest guidance, audit requirements and best practices; Manage balance sheet accounts and balances throughout the year and to move towards a more timely, more automated production of the Statement of Accounts; Accurate and timely completion of CIPFA, Government and other revenue related statistical returns within the required deadlines e.g. RO and Quarterly Revenue Update Consolidate information for management and to maintain an overview of debtors, the overall debt position including provisions for bad debt Produce, consult on and agree with appropriate managers Support Service Charges at both budget setting and year-end Act as the Council's nominated HMRC contact for tax matters, to be aware of and keep up to date on tax issues and to complete tax returns Provide advice for tax matters to officers within the Council (or the procurement of such specialist advice, as directed) To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division's transformation and improvement agenda.
Mar 17, 2026
Contractor
London Borough Corporate Financial Accountant Rate: £38.43 Umbrella an hour OR £29.20 PAYE Hours per week: 36 Contract: 5 Months Location: Harrow Council Hub, Forward Dr, Harrow, UK, HA3 8FL Hybrid - mix of home and office/onsite client premises Qualified Accountant The Corporate Financial Accountant plays a key role in supporting the Chief Accountant by leading on the production of the Council's annual Statement of Accounts, ensuring compliance with current regulations, audit standards and best practice. The role oversees the management and reconciliation of balance sheet accounts throughout the year, contributes to improved financial processes, and ensures timely completion of statutory financial returns. It also provides strategic oversight of the Council's debtor position, supports service charge calculations, and acts as the lead contact for HMRC on tax matters. Working collaboratively with internal stakeholders, external auditors and finance teams, the role helps drive financial accuracy, compliance and continuous improvement across the organisation. This post exists to support the Chief Accountant and includes the following, to: Undertake tasks relating to year-end accounts, the production of the Statement of Accounts, following the latest guidance, audit requirements and best practices; Manage balance sheet accounts and balances throughout the year and to move towards a more timely, more automated production of the Statement of Accounts; Accurate and timely completion of CIPFA, Government and other revenue related statistical returns within the required deadlines e.g. RO and Quarterly Revenue Update Consolidate information for management and to maintain an overview of debtors, the overall debt position including provisions for bad debt Produce, consult on and agree with appropriate managers Support Service Charges at both budget setting and year-end Act as the Council's nominated HMRC contact for tax matters, to be aware of and keep up to date on tax issues and to complete tax returns Provide advice for tax matters to officers within the Council (or the procurement of such specialist advice, as directed) To lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division's transformation and improvement agenda.
Contract: Part time, one-year contract , 2.5 days per week (18.75 hours) Salary: £14,000-£16,000 per annum (£28,000-£32,000 FTE (depending on experience The Brent Centre for Young People The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. The Role As HR Officer, you will play a role in bringing structure, consistency and clarity to Brent Centre s HR processes. You will deliver practical, people-focused support across the employee lifecycle, from recruitment, onboarding to contract changes, developing and updating organisational policies, helping to strengthen and develop how HR supports colleagues across the organisation. Working closely with the Administration and Finance Manager, you will act as the first point of contact for day-to-day HR queries, ensuring they are handled promptly, accurately and in line with Brent Centre s values. You will support colleagues and managers to use HR systems effectively, interpret and apply policies correctly, and follow clear, consistent processes. You will maintain accurate information across our HR systems (Bright HR and SharePoint HR Intranet) and ensure HR data is complete, compliant and up to date.
Mar 17, 2026
Full time
Contract: Part time, one-year contract , 2.5 days per week (18.75 hours) Salary: £14,000-£16,000 per annum (£28,000-£32,000 FTE (depending on experience The Brent Centre for Young People The Brent Centre for Young People (BCYP) is the leading mental health charity for young people in Northwest London, helping over 800 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Psychotherapy. The Role As HR Officer, you will play a role in bringing structure, consistency and clarity to Brent Centre s HR processes. You will deliver practical, people-focused support across the employee lifecycle, from recruitment, onboarding to contract changes, developing and updating organisational policies, helping to strengthen and develop how HR supports colleagues across the organisation. Working closely with the Administration and Finance Manager, you will act as the first point of contact for day-to-day HR queries, ensuring they are handled promptly, accurately and in line with Brent Centre s values. You will support colleagues and managers to use HR systems effectively, interpret and apply policies correctly, and follow clear, consistent processes. You will maintain accurate information across our HR systems (Bright HR and SharePoint HR Intranet) and ensure HR data is complete, compliant and up to date.
Chief Executive Officer This is a rare and exciting opportunity to take on the executive leadership of a highly respected and effective charity working within and around Cambridge. Join a charity that aims to protect, enhance and celebrate the landscape, heritage and nature that make Cambridge a special place, for today and for generations to come. Position: Chief Executive Officer Location: Cambridge/Hybrid (1 day per week working from home) Hours: Full-time, 37.5 hours per week (part-time or job share considered) Salary: £65 - £75k dependent on skills and experience. Contract: Permanent Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays. Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking Closing Date: 5pm on Monday 13 April. The Role This charity is a small but complex organisation. It owns greenspaces, nature reserves and historic properties that welcome thousands of visitors every year; it runs a busy outdoor education and events programme and delivers civic initiatives such as the Blue Plaque scheme for Cambridge; it is a driving force in the Cambridge Nature Network; it responds to hundreds of planning proposals that could have a harmful impact on Cambridge s landscapes, nature or special character and runs major campaigns when needed. It combines hands-on land and property management with being a highly respected and effective voice influencing the sustainable development of Cambridge. The CEO is responsible for ensuring that all green spaces and historic buildings in the charity s care are protected and enhanced, and that the influence on the development of the greater Cambridge area is as strong as it can be. Balancing demands across all areas of the charity s work is a major part of the role, informed by a strategy and strategic plan that guides prioritisation and focus in any given year. You will play a primary role in local advocacy, influence and the development of external partnerships and opportunities, and support the staff team in delivering the other areas. Main areas of responsibility include: Inspiring and Supportive Leadership Strategy Development and Delivery People and Organisation Development Finance and Governance Influence and Advocacy About You With sound finances and a small but effective staff team, we are looking for an inspirational and supportive leader who has the experience and knowledge required to help the charity flourish and rise to the opportunities and challenges of the coming years. You will bring with you the following key skills and experience: Degree or equivalent higher professional qualification, in management or a subject relevant to the role. Experience managing a team at a senior level. Proven ability to lead and motivate a senior team. Excellent oral and written communication skills across multiple audiences. Proven ability to network, advocate and positively influence at a high level. Experience of collaborative and partnership working to achieve more impact. Good professional understanding or experience of managing either natural habitats or built heritage, or both. Experience in strategy development and delivery, turning an ambitious vision into actionable plans. Experience of developing projects and project management, delivering practical outcomes to time and to budget. Experience in budgeting and financial management across multiple work areas. An understanding of town planning issues and the English development process, or willingness to learn. A good negotiator who can listen, influence, respond and follow up appropriately. High levels of self-awareness, emotional intelligence and empathy. Competency with a range of IT software and communications mechanisms. Our ideal candidate will live within Cambridge or the surrounding region and have had senior management experience in a relevant organisation. If this sounds like you then apply today! A full clean driving licence and proof of the right to work in the UK are required for this role. When applying you will be asked to submit a CV and Cover Letter. Please note that we are unable to consider anyone for the role if they haven t submitted both documents. About the Organisation The charity cares for the green setting of Cambridge and its most valuable landscapes and is working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture. You may also have experience in roles such as CEO, Chief Exec, Managing Director, Head of Operations, Deputy CEO, Deputy Chief Exec, Chief Executive Officer, Department Head, Head of. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 17, 2026
Full time
Chief Executive Officer This is a rare and exciting opportunity to take on the executive leadership of a highly respected and effective charity working within and around Cambridge. Join a charity that aims to protect, enhance and celebrate the landscape, heritage and nature that make Cambridge a special place, for today and for generations to come. Position: Chief Executive Officer Location: Cambridge/Hybrid (1 day per week working from home) Hours: Full-time, 37.5 hours per week (part-time or job share considered) Salary: £65 - £75k dependent on skills and experience. Contract: Permanent Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays. Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking Closing Date: 5pm on Monday 13 April. The Role This charity is a small but complex organisation. It owns greenspaces, nature reserves and historic properties that welcome thousands of visitors every year; it runs a busy outdoor education and events programme and delivers civic initiatives such as the Blue Plaque scheme for Cambridge; it is a driving force in the Cambridge Nature Network; it responds to hundreds of planning proposals that could have a harmful impact on Cambridge s landscapes, nature or special character and runs major campaigns when needed. It combines hands-on land and property management with being a highly respected and effective voice influencing the sustainable development of Cambridge. The CEO is responsible for ensuring that all green spaces and historic buildings in the charity s care are protected and enhanced, and that the influence on the development of the greater Cambridge area is as strong as it can be. Balancing demands across all areas of the charity s work is a major part of the role, informed by a strategy and strategic plan that guides prioritisation and focus in any given year. You will play a primary role in local advocacy, influence and the development of external partnerships and opportunities, and support the staff team in delivering the other areas. Main areas of responsibility include: Inspiring and Supportive Leadership Strategy Development and Delivery People and Organisation Development Finance and Governance Influence and Advocacy About You With sound finances and a small but effective staff team, we are looking for an inspirational and supportive leader who has the experience and knowledge required to help the charity flourish and rise to the opportunities and challenges of the coming years. You will bring with you the following key skills and experience: Degree or equivalent higher professional qualification, in management or a subject relevant to the role. Experience managing a team at a senior level. Proven ability to lead and motivate a senior team. Excellent oral and written communication skills across multiple audiences. Proven ability to network, advocate and positively influence at a high level. Experience of collaborative and partnership working to achieve more impact. Good professional understanding or experience of managing either natural habitats or built heritage, or both. Experience in strategy development and delivery, turning an ambitious vision into actionable plans. Experience of developing projects and project management, delivering practical outcomes to time and to budget. Experience in budgeting and financial management across multiple work areas. An understanding of town planning issues and the English development process, or willingness to learn. A good negotiator who can listen, influence, respond and follow up appropriately. High levels of self-awareness, emotional intelligence and empathy. Competency with a range of IT software and communications mechanisms. Our ideal candidate will live within Cambridge or the surrounding region and have had senior management experience in a relevant organisation. If this sounds like you then apply today! A full clean driving licence and proof of the right to work in the UK are required for this role. When applying you will be asked to submit a CV and Cover Letter. Please note that we are unable to consider anyone for the role if they haven t submitted both documents. About the Organisation The charity cares for the green setting of Cambridge and its most valuable landscapes and is working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture. You may also have experience in roles such as CEO, Chief Exec, Managing Director, Head of Operations, Deputy CEO, Deputy Chief Exec, Chief Executive Officer, Department Head, Head of. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Harris Hill Charity Recruitment Specialists
Amersham, Buckinghamshire
Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations. LOCATION: Amersham, Buckinghamshire REPORTING TO: Chief Executive Officer ORGANISATION: There are only 20 employees in the charity RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support. HOURS: Full-Time (9am-5pm, Monday-Friday) HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire SALARY: circa £65,000pa PENSION: 7% non-contributory ANNUAL LEAVE: 28 days, plus bank holidays OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking INTERVIEWS ARE AVAILABLE W/C 30TH MARCH Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals. Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Job Description The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability. Key Responsibilities Financial Leadership & Management Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting. Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership. Manage the accounting functions, including payroll and pension, and month-end and year-end close. Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees. Monitor cash flow, reserves, and investments to ensure financial stability and liquidity. Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards. Lead annual audits and coordinate with external auditors. Manage relationship with investment managers and their adherence to investment strategy. Operations & Organisational Management Oversee day-to-day operations to ensure efficient systems, processes, and internal controls. Lead and continuously improve policies and procedures related to finance, operations, and administration. Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations). Oversee facilities, technology, and vendor relationships, ensuring cost-effe
Mar 17, 2026
Full time
Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations. LOCATION: Amersham, Buckinghamshire REPORTING TO: Chief Executive Officer ORGANISATION: There are only 20 employees in the charity RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support. HOURS: Full-Time (9am-5pm, Monday-Friday) HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire SALARY: circa £65,000pa PENSION: 7% non-contributory ANNUAL LEAVE: 28 days, plus bank holidays OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking INTERVIEWS ARE AVAILABLE W/C 30TH MARCH Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals. Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Job Description The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability. Key Responsibilities Financial Leadership & Management Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting. Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership. Manage the accounting functions, including payroll and pension, and month-end and year-end close. Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees. Monitor cash flow, reserves, and investments to ensure financial stability and liquidity. Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards. Lead annual audits and coordinate with external auditors. Manage relationship with investment managers and their adherence to investment strategy. Operations & Organisational Management Oversee day-to-day operations to ensure efficient systems, processes, and internal controls. Lead and continuously improve policies and procedures related to finance, operations, and administration. Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations). Oversee facilities, technology, and vendor relationships, ensuring cost-effe
Procurement Officer Hours: 35 hours per week; Monday to Friday Location: Longforgan, Dundee Pay rate: £16.22 per hour Duration: Starting 16th March until September 2026 Pertemps is looking for an experienced Procurement Officer to join our Public Sector client on a temporary contract, starting immediately. The successful candidate will be required to have a Level 2 Disclosure before starting. Role Overview: You will play a key role in the delivery of an effective and efficient procurement services to customers, ensuring value for money and compliance with the organisation's Procurement Procedures and Local Service Agreement. Key Responsibilities: The effective use of all systems, facilities, and resources at our disposal to ensure the provision of an effective and efficient procurement service within the confines of the organisation's Procurement Policy and Local Service Agreement Liaise with internal and external customers and partners to ensure effective service delivery and value for money Respond to and follow up procurement specific enquiries sensitively, timeously, and professionally, ensuring accurate and impartial information and advice falls within the confines of the relevant policies and legislation Provision of an effective and efficient administration service, ensuring electronic and paper-based communications and documentation are actioned appropriately within specified timescales, and where necessary, passed to the relevant third party for ongoing actions To manage specific projects and contracts as directed by the Finance Manager Ensure completion of all routine information, documentation, and communications relevant to your role is delivered to local and national standards and timescales Skills & Experience Required: Working knowledge of public sector procurement procedures and compliance requirements advantageous Knowledge of PECOS and Aggresso systems advantageous Ideally experience of Invoicing, accruals and pre-payments Awareness of relevant procurement legislation and governance frameworks Strong IT skills including Microsoft Office (Excel, Word, Outlook) Ability to manage and maintain accurate electronic and paper records Experience using reporting systems and handling data accurately Ability to liaise confidently with internal teams, suppliers, and external partners Strong written and verbal communication skills Excellent organisational skills with the ability to prioritise workload Ability to meet deadlines and work within strict timescales High attention to detail and accuracy Experience providing efficient administrative support in a busy environment Strong problem-solving ability High level of integrity and confidentiality Resilient and adaptable in a regulated environment If you're ready to take on this rewarding opportunity, apply now with your up-to-date CV!
Mar 17, 2026
Full time
Procurement Officer Hours: 35 hours per week; Monday to Friday Location: Longforgan, Dundee Pay rate: £16.22 per hour Duration: Starting 16th March until September 2026 Pertemps is looking for an experienced Procurement Officer to join our Public Sector client on a temporary contract, starting immediately. The successful candidate will be required to have a Level 2 Disclosure before starting. Role Overview: You will play a key role in the delivery of an effective and efficient procurement services to customers, ensuring value for money and compliance with the organisation's Procurement Procedures and Local Service Agreement. Key Responsibilities: The effective use of all systems, facilities, and resources at our disposal to ensure the provision of an effective and efficient procurement service within the confines of the organisation's Procurement Policy and Local Service Agreement Liaise with internal and external customers and partners to ensure effective service delivery and value for money Respond to and follow up procurement specific enquiries sensitively, timeously, and professionally, ensuring accurate and impartial information and advice falls within the confines of the relevant policies and legislation Provision of an effective and efficient administration service, ensuring electronic and paper-based communications and documentation are actioned appropriately within specified timescales, and where necessary, passed to the relevant third party for ongoing actions To manage specific projects and contracts as directed by the Finance Manager Ensure completion of all routine information, documentation, and communications relevant to your role is delivered to local and national standards and timescales Skills & Experience Required: Working knowledge of public sector procurement procedures and compliance requirements advantageous Knowledge of PECOS and Aggresso systems advantageous Ideally experience of Invoicing, accruals and pre-payments Awareness of relevant procurement legislation and governance frameworks Strong IT skills including Microsoft Office (Excel, Word, Outlook) Ability to manage and maintain accurate electronic and paper records Experience using reporting systems and handling data accurately Ability to liaise confidently with internal teams, suppliers, and external partners Strong written and verbal communication skills Excellent organisational skills with the ability to prioritise workload Ability to meet deadlines and work within strict timescales High attention to detail and accuracy Experience providing efficient administrative support in a busy environment Strong problem-solving ability High level of integrity and confidentiality Resilient and adaptable in a regulated environment If you're ready to take on this rewarding opportunity, apply now with your up-to-date CV!
Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions. This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council's digital transformation agenda. Title: Head of Digital Services & Solutions Local Authority Finance & Corporate Services Salary: Competitive Day Rate / Salary (DOE) The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management. You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective and aligned with organisational objectives. Key Responsibilities Strategic & Operational Leadership Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs. Develop and communicate operational digital strategy, policies and technical standards. Align technology roadmaps with corporate priorities and architectural principles. Review existing service models and implement continuous improvement initiatives. Applications & Infrastructure Oversee on-premise and cloud (Azure) application estates. Ensure secure, resilient infrastructure including Networks, Telephony and M365. Maintain compliance with cyber security and regulatory requirements. Lead Disaster Recovery strategy and ensure business continuity readiness. Service Management & Continuous Improvement Establish performance frameworks and operational controls. Oversee transition of new services into steady-state support. Drive service excellence and measurable customer satisfaction improvements. Supplier & Contract Management Manage strategic third-party IT suppliers. Lead contract negotiation and performance management. Oversee technology contracts within an £8.6m budget envelope. People & Capability Leadership Lead, mentor and develop high-performing technical teams. Foster a collaborative, innovative and customer-focused culture. Build digital capability to support long-term transformation. Programme Delivery Oversee small-to-medium change programmes through to benefit realisation. Ensure effective resource planning across operational and project activity. Essential Experience & Qualifications Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience). Minimum five years' senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management). Advanced technical knowledge across applications and/or infrastructure environments. Strong experience in IT contract negotiation and supplier performance management. Proven experience implementing ITIL or equivalent service management frameworks. Demonstrable experience leading digital transformation initiatives. Key Skills Strategic thinker with strong operational execution capability. Politically astute with experience engaging senior stakeholders. Strong financial, analytical and written capability. Resilient leader with excellent influencing skills. Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff. Pertemps Network Group Pertemps Network Group is one of the UK's largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent. If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.
Mar 16, 2026
Full time
Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions. This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council's digital transformation agenda. Title: Head of Digital Services & Solutions Local Authority Finance & Corporate Services Salary: Competitive Day Rate / Salary (DOE) The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management. You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective and aligned with organisational objectives. Key Responsibilities Strategic & Operational Leadership Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs. Develop and communicate operational digital strategy, policies and technical standards. Align technology roadmaps with corporate priorities and architectural principles. Review existing service models and implement continuous improvement initiatives. Applications & Infrastructure Oversee on-premise and cloud (Azure) application estates. Ensure secure, resilient infrastructure including Networks, Telephony and M365. Maintain compliance with cyber security and regulatory requirements. Lead Disaster Recovery strategy and ensure business continuity readiness. Service Management & Continuous Improvement Establish performance frameworks and operational controls. Oversee transition of new services into steady-state support. Drive service excellence and measurable customer satisfaction improvements. Supplier & Contract Management Manage strategic third-party IT suppliers. Lead contract negotiation and performance management. Oversee technology contracts within an £8.6m budget envelope. People & Capability Leadership Lead, mentor and develop high-performing technical teams. Foster a collaborative, innovative and customer-focused culture. Build digital capability to support long-term transformation. Programme Delivery Oversee small-to-medium change programmes through to benefit realisation. Ensure effective resource planning across operational and project activity. Essential Experience & Qualifications Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience). Minimum five years' senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management). Advanced technical knowledge across applications and/or infrastructure environments. Strong experience in IT contract negotiation and supplier performance management. Proven experience implementing ITIL or equivalent service management frameworks. Demonstrable experience leading digital transformation initiatives. Key Skills Strategic thinker with strong operational execution capability. Politically astute with experience engaging senior stakeholders. Strong financial, analytical and written capability. Resilient leader with excellent influencing skills. Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff. Pertemps Network Group Pertemps Network Group is one of the UK's largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent. If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.
Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team. Rate: £23.50 - £23.94 PAYE Flexibility: 1-2 Days Office per week Location: London Full Time Public Sector / Housing This is an excellent opportunity for an experienced housing income or rent arrears professional to manage a portfolio of properties and play a key role in maximising rental income while supporting residents to sustain their tenancies . You will work within a commercially focused yet resident-centred environment, managing rent accounts, preventing arrears through early intervention, and working closely with internal teams and external partners to support residents facing financial difficulties. The Role As a Rental Income Support Officer , you will manage a designated patch of rent accounts contributing to the collection of approximately £70m in annual rental income . You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with housing legislation, welfare reforms, and the court pre-action protocol . Key responsibilities include: Managing a portfolio of rent accounts and acting as the primary contact for residents regarding rental income matters Maximising rental income through early intervention on arrears cases , including phone contact and home visits Negotiating and monitoring sustainable repayment arrangements with residents Ensuring all arrears cases follow approved escalation processes and legal procedures Preparing documentation and instructions for possession hearings and court proceedings Supporting evictions and attending court hearings when required Identifying opportunities to maximise Housing Benefit and Universal Credit payments Working closely with tenancy teams, welfare benefit officers and external advice agencies Supporting vulnerable residents by making referrals to social care and specialist support services Promoting direct debit payment methods and improving income collection performance Maintaining accurate case records and producing performance and management reports Contributing to service improvements and maintaining high levels of resident satisfaction You will also work collaboratively with colleagues across housing, finance and welfare services to sustain tenancies and mitigate financial risk to the organisation . We are seeking a motivated and proactive housing professional with experience in income management within social housing or a local authority environment . Essential Experience • Experience of income collection or rent arrears management within social housing • Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol • Experience negotiating repayment arrangements with residents in arrears • Experience handling complex and sensitive resident cases • Ability to manage a varied workload and prioritise effectively • Strong communication skills with experience dealing with residents face-to-face and over the phone • Experience maintaining accurate case records and using housing management or financial systems Desirable • Understanding of Universal Credit and Housing Benefit regulations • Experience preparing court documentation or attending possession hearings • A housing qualification or relevant professional training What's on Offer • Opportunity to work for a reputable housing provider making a real impact in communities • A varied and rewarding role supporting residents while protecting vital housing income • Collaborative working environment across housing, finance and welfare teams • Competitive salary and benefits package • Career development opportunities within a well-established organisation Apply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you.
Mar 16, 2026
Full time
Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team. Rate: £23.50 - £23.94 PAYE Flexibility: 1-2 Days Office per week Location: London Full Time Public Sector / Housing This is an excellent opportunity for an experienced housing income or rent arrears professional to manage a portfolio of properties and play a key role in maximising rental income while supporting residents to sustain their tenancies . You will work within a commercially focused yet resident-centred environment, managing rent accounts, preventing arrears through early intervention, and working closely with internal teams and external partners to support residents facing financial difficulties. The Role As a Rental Income Support Officer , you will manage a designated patch of rent accounts contributing to the collection of approximately £70m in annual rental income . You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with housing legislation, welfare reforms, and the court pre-action protocol . Key responsibilities include: Managing a portfolio of rent accounts and acting as the primary contact for residents regarding rental income matters Maximising rental income through early intervention on arrears cases , including phone contact and home visits Negotiating and monitoring sustainable repayment arrangements with residents Ensuring all arrears cases follow approved escalation processes and legal procedures Preparing documentation and instructions for possession hearings and court proceedings Supporting evictions and attending court hearings when required Identifying opportunities to maximise Housing Benefit and Universal Credit payments Working closely with tenancy teams, welfare benefit officers and external advice agencies Supporting vulnerable residents by making referrals to social care and specialist support services Promoting direct debit payment methods and improving income collection performance Maintaining accurate case records and producing performance and management reports Contributing to service improvements and maintaining high levels of resident satisfaction You will also work collaboratively with colleagues across housing, finance and welfare services to sustain tenancies and mitigate financial risk to the organisation . We are seeking a motivated and proactive housing professional with experience in income management within social housing or a local authority environment . Essential Experience • Experience of income collection or rent arrears management within social housing • Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol • Experience negotiating repayment arrangements with residents in arrears • Experience handling complex and sensitive resident cases • Ability to manage a varied workload and prioritise effectively • Strong communication skills with experience dealing with residents face-to-face and over the phone • Experience maintaining accurate case records and using housing management or financial systems Desirable • Understanding of Universal Credit and Housing Benefit regulations • Experience preparing court documentation or attending possession hearings • A housing qualification or relevant professional training What's on Offer • Opportunity to work for a reputable housing provider making a real impact in communities • A varied and rewarding role supporting residents while protecting vital housing income • Collaborative working environment across housing, finance and welfare teams • Competitive salary and benefits package • Career development opportunities within a well-established organisation Apply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Property Accountant - REIM - OUR CLIENT is a leading UK real estate investment and fund management platform who is seeking a Property Accountant to join its London finance team. The role will work closely with the Finance Director and wider finance function, supporting the financial oversight and reporting of the firm's property investment structures. The business specialises in UK real estate investment, development and asset management and manages a range of investment vehicles and mandates. This is a hands-on role within a collaborative finance team, providing exposure across the full investment lifecycle from acquisition and financing through to ongoing asset management and disposal . THE ROLE - Key Responsibilities include: Investment and Property Financial Oversight Reviewing monthly, quarterly and annual management accounts prepared by external administrators. Assisting in the preparation and review of statutory financial statements for investment entities. Supporting the preparation of quarterly investor reporting and respond to investor information requests. Reviewing cash positions and assisting with treasury reporting across investment structures. Monitoring purchase invoices, approvals and investment-level payments. Investment Lifecycle Support Assisting with acquisitions, disposals and refinancing activities across the property portfolio. Maintaining investment structure charts and ensure control procedures are followed. Supporting the year-end audit process for investment entities and liaise with external auditors. Overseeing outsourced accounting providers. Governance, Compliance and Reporting Ensuring robust financial governance and documentation across investment structures. Supporting the Head of Tax, Chief Financial Officer and partners with financial information and analysis. Maintaining relationships with administrators, bankers and other service providers. Assisting with board reporting and attend quarterly investment board meetings where required. THE PERSON: You will be: A fully qualified accountant (ACA, ACCA or CIMA). Experienced within real estate, property investment or audit with property exposure . Experienced with working with external administrators and auditors. Possessing the ability to review and challenge financial information and be detail orientated. Highly organised with the ability to manage multiple deadlines. A confident communicator able to work effectively with both finance and non-finance stakeholders. BENEFITS: Hybrid working - 3 days in office. Excellent Pension. Discretionary Bonus. Private Medical and Life Insurance. Income Protection Insurance (for long term sickness cover). Employee wellbeing service. Travel and 'Giving' benefits. Opportunity This role offers the opportunity to join a highly regarded real estate investment manager with a strong track record in the UK market, providing exposure to complex investment structures and close interaction with both the finance and investment teams. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Mar 16, 2026
Full time
Property Accountant - REIM - OUR CLIENT is a leading UK real estate investment and fund management platform who is seeking a Property Accountant to join its London finance team. The role will work closely with the Finance Director and wider finance function, supporting the financial oversight and reporting of the firm's property investment structures. The business specialises in UK real estate investment, development and asset management and manages a range of investment vehicles and mandates. This is a hands-on role within a collaborative finance team, providing exposure across the full investment lifecycle from acquisition and financing through to ongoing asset management and disposal . THE ROLE - Key Responsibilities include: Investment and Property Financial Oversight Reviewing monthly, quarterly and annual management accounts prepared by external administrators. Assisting in the preparation and review of statutory financial statements for investment entities. Supporting the preparation of quarterly investor reporting and respond to investor information requests. Reviewing cash positions and assisting with treasury reporting across investment structures. Monitoring purchase invoices, approvals and investment-level payments. Investment Lifecycle Support Assisting with acquisitions, disposals and refinancing activities across the property portfolio. Maintaining investment structure charts and ensure control procedures are followed. Supporting the year-end audit process for investment entities and liaise with external auditors. Overseeing outsourced accounting providers. Governance, Compliance and Reporting Ensuring robust financial governance and documentation across investment structures. Supporting the Head of Tax, Chief Financial Officer and partners with financial information and analysis. Maintaining relationships with administrators, bankers and other service providers. Assisting with board reporting and attend quarterly investment board meetings where required. THE PERSON: You will be: A fully qualified accountant (ACA, ACCA or CIMA). Experienced within real estate, property investment or audit with property exposure . Experienced with working with external administrators and auditors. Possessing the ability to review and challenge financial information and be detail orientated. Highly organised with the ability to manage multiple deadlines. A confident communicator able to work effectively with both finance and non-finance stakeholders. BENEFITS: Hybrid working - 3 days in office. Excellent Pension. Discretionary Bonus. Private Medical and Life Insurance. Income Protection Insurance (for long term sickness cover). Employee wellbeing service. Travel and 'Giving' benefits. Opportunity This role offers the opportunity to join a highly regarded real estate investment manager with a strong track record in the UK market, providing exposure to complex investment structures and close interaction with both the finance and investment teams. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Are you a tax professional looking to develop your career within a fast-paced, international business environment? This is a fantastic opportunity to join a supportive and collaborative finance team, gaining exposure to a wide range of tax areas including corporate tax, advisory projects, M&A activity and global tax initiatives. Working alongside the UK & Ireland Tax Manager and senior finance leaders, you will play an important role in maintaining robust tax compliance while also contributing to strategic initiatives, regulatory developments and the ongoing evolution of the tax function. This role would suit someone who enjoys variety, taking ownership of their work, and having the opportunity to make a real impact within a growing organisation. Key Responsibilities Support the management of UK & Ireland tax compliance across corporate tax, VAT and withholding taxes, working closely with external advisors and internal Finance Directors. Partner with business units to ensure accurate and timely tax filings, payments and effective tax governance. Assist with the quarterly tax reporting cycle, supporting group reporting and consolidation requirements. Monitor changes in UK tax legislation, HMRC guidance and international tax developments to ensure the business remains compliant and informed. Provide support to the UK & Ireland Tax Manager on M&A activity and corporate restructuring projects. Assist with a range of technical tax matters, including: Supporting the implementation and ongoing compliance requirements of Pillar Two. Preparing Senior Accounting Officer notifications and certificates. Contribute to initiatives that enhance processes and drive continuous improvement across the UK & Ireland, EMEA and global tax function. Skills & Experience Degree in Finance, Accounting or a related discipline (or equivalent experience). Professionally qualified (ACA / ACCA / CTA). Experience in corporate tax gained within a large organisation or a Big Four / leading accounting firm. Good knowledge of UK tax legislation, HMRC processes and international tax principles. Strong Excel and Microsoft Office skills. Excellent communication skills with the ability to collaborate with finance teams and external advisors. Analytical mindset with strong problem-solving ability. Well organised with the ability to manage competing priorities and deadlines.
Mar 16, 2026
Full time
Are you a tax professional looking to develop your career within a fast-paced, international business environment? This is a fantastic opportunity to join a supportive and collaborative finance team, gaining exposure to a wide range of tax areas including corporate tax, advisory projects, M&A activity and global tax initiatives. Working alongside the UK & Ireland Tax Manager and senior finance leaders, you will play an important role in maintaining robust tax compliance while also contributing to strategic initiatives, regulatory developments and the ongoing evolution of the tax function. This role would suit someone who enjoys variety, taking ownership of their work, and having the opportunity to make a real impact within a growing organisation. Key Responsibilities Support the management of UK & Ireland tax compliance across corporate tax, VAT and withholding taxes, working closely with external advisors and internal Finance Directors. Partner with business units to ensure accurate and timely tax filings, payments and effective tax governance. Assist with the quarterly tax reporting cycle, supporting group reporting and consolidation requirements. Monitor changes in UK tax legislation, HMRC guidance and international tax developments to ensure the business remains compliant and informed. Provide support to the UK & Ireland Tax Manager on M&A activity and corporate restructuring projects. Assist with a range of technical tax matters, including: Supporting the implementation and ongoing compliance requirements of Pillar Two. Preparing Senior Accounting Officer notifications and certificates. Contribute to initiatives that enhance processes and drive continuous improvement across the UK & Ireland, EMEA and global tax function. Skills & Experience Degree in Finance, Accounting or a related discipline (or equivalent experience). Professionally qualified (ACA / ACCA / CTA). Experience in corporate tax gained within a large organisation or a Big Four / leading accounting firm. Good knowledge of UK tax legislation, HMRC processes and international tax principles. Strong Excel and Microsoft Office skills. Excellent communication skills with the ability to collaborate with finance teams and external advisors. Analytical mindset with strong problem-solving ability. Well organised with the ability to manage competing priorities and deadlines.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Mar 16, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Financial Intelligence Officer - TVP Broad Band 3G - Proactive Economic Crime - South East Regional Organised Crime Unit This is an exciting opportunity to join SEROCU's Proactive Economic Crime Capability which comprisesa number ofteams targeting illicit finances and money laundering. The SAR's IDT identify and proactively develop financial intelligence in support of ROCU specialist capabilities and operations. You will also be part of a National SARs IDT network, working towards Home Office key performance indicators, which focus on disruption outcomes - both criminal and civil. You also will be responsible for liaison with other ROCU and Force SARs teams, collaborating on projects, providing support and highlighting best practice. You will work alongside other, Financial Intelligence Officers, Finical Investigatorsand an Analyst, led by a Senior Financial Investigator. The intelligence product you produce will be adopted for investigation by one of the dedicated Proactive Economic Crime investigation teams, or potentially by other SE ROCU or Force teams. You will also hold a case load of POCA civil investigations. Apply to the role by clicking the button below. Further information about the role is also available via this link.
Mar 16, 2026
Full time
Financial Intelligence Officer - TVP Broad Band 3G - Proactive Economic Crime - South East Regional Organised Crime Unit This is an exciting opportunity to join SEROCU's Proactive Economic Crime Capability which comprisesa number ofteams targeting illicit finances and money laundering. The SAR's IDT identify and proactively develop financial intelligence in support of ROCU specialist capabilities and operations. You will also be part of a National SARs IDT network, working towards Home Office key performance indicators, which focus on disruption outcomes - both criminal and civil. You also will be responsible for liaison with other ROCU and Force SARs teams, collaborating on projects, providing support and highlighting best practice. You will work alongside other, Financial Intelligence Officers, Finical Investigatorsand an Analyst, led by a Senior Financial Investigator. The intelligence product you produce will be adopted for investigation by one of the dedicated Proactive Economic Crime investigation teams, or potentially by other SE ROCU or Force teams. You will also hold a case load of POCA civil investigations. Apply to the role by clicking the button below. Further information about the role is also available via this link.
Risk & Control Manager London/Hybrid 6 months contract Day rate from £700 via Umbrella Company dependant on experience Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for 2 Risk and Control Managers on an initial 6 month contract with the potential to extend. You will be expected to work Monday to Friday standard office hours, however there will need to be flexibility to work outside of these hours as required. The position is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Purpose of Job The purpose of the EMEA Operations Risk & Control Manager is support the EMEA Operations Risk & Control Officer to ensure that within EMEA Operations: All risks are identified, assessed and managed in line with risk appetite. The control environment is robust, comprehensive, and effective. Staff operate in accordance with risk policy, comply with relevant regulation and behave in line with the organisations values. Accountabilities & Responsibilities Providing support to the EMEA Operations Risk & Control Officer (ED) along with risk owners, control owners and other relevant senior management within the EMEA Operations to ensure that (i) all risks are identified, assessed and managed, and (ii) the control environment is robust, comprehensive, and effective. This should be achieved in the context of the business strategy and risk appetite and in line with applicable laws and regulations, internal policies, and procedures. Ensuring robust and comprehensive adherence to governance of risk and controls within EMEA Operations. This includes supporting the 1LoD risk governance framework, providing insightful, timely and accurate data and analysis. Providing insightful analysis of the risk and control environment within EMEA Operations. For example, analyse key risk indicators, key control indicators, risk ratings, control ratings, issues, events, audit findings etc. to identify trends and thematic weaknesses (e.g., unmitigated risks or ineffective controls) that require addressing. Support in making sure root cause and solutions from investigations of Operational Events are implemented and tracked through to resolution, including the read across of issues so that learnings from a weakness identified in one area are applied to all areas. Support deep dive "Risk Reviews" to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. For example, this could involve an assessment of the design and operating effectiveness of controls in an end-to-end process or in a complete customer journey. Support initiatives to assess and enhance the risk culture within EMEA Operations. Knowledge, Skills, Experience & Qualifications Risk Management. Good understanding of risk management frameworks and control environments as applied to the operational domains of Commercial and Investment Banks. Business Knowledge. Good knowledge of Commercial and Investment Banking products and services - and the end-to-end processes and infrastructure required to deliver these products and services to customers. Experience of identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes. Market Best Practice. Good understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across EMEA. Stakeholder Management. Proven ability to build positive working relationships with senior stakeholders (e.g. Department Head), able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge. Good written and verbal communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action. Specific requirements: Experience in a risk management and/or control office function in a major financial institution. Highly numerate with a strong analytical skill set Broad industry knowledge encompassing Commercial Banking and Investment Banking. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 16, 2026
Contractor
Risk & Control Manager London/Hybrid 6 months contract Day rate from £700 via Umbrella Company dependant on experience Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for 2 Risk and Control Managers on an initial 6 month contract with the potential to extend. You will be expected to work Monday to Friday standard office hours, however there will need to be flexibility to work outside of these hours as required. The position is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Purpose of Job The purpose of the EMEA Operations Risk & Control Manager is support the EMEA Operations Risk & Control Officer to ensure that within EMEA Operations: All risks are identified, assessed and managed in line with risk appetite. The control environment is robust, comprehensive, and effective. Staff operate in accordance with risk policy, comply with relevant regulation and behave in line with the organisations values. Accountabilities & Responsibilities Providing support to the EMEA Operations Risk & Control Officer (ED) along with risk owners, control owners and other relevant senior management within the EMEA Operations to ensure that (i) all risks are identified, assessed and managed, and (ii) the control environment is robust, comprehensive, and effective. This should be achieved in the context of the business strategy and risk appetite and in line with applicable laws and regulations, internal policies, and procedures. Ensuring robust and comprehensive adherence to governance of risk and controls within EMEA Operations. This includes supporting the 1LoD risk governance framework, providing insightful, timely and accurate data and analysis. Providing insightful analysis of the risk and control environment within EMEA Operations. For example, analyse key risk indicators, key control indicators, risk ratings, control ratings, issues, events, audit findings etc. to identify trends and thematic weaknesses (e.g., unmitigated risks or ineffective controls) that require addressing. Support in making sure root cause and solutions from investigations of Operational Events are implemented and tracked through to resolution, including the read across of issues so that learnings from a weakness identified in one area are applied to all areas. Support deep dive "Risk Reviews" to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. For example, this could involve an assessment of the design and operating effectiveness of controls in an end-to-end process or in a complete customer journey. Support initiatives to assess and enhance the risk culture within EMEA Operations. Knowledge, Skills, Experience & Qualifications Risk Management. Good understanding of risk management frameworks and control environments as applied to the operational domains of Commercial and Investment Banks. Business Knowledge. Good knowledge of Commercial and Investment Banking products and services - and the end-to-end processes and infrastructure required to deliver these products and services to customers. Experience of identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes. Market Best Practice. Good understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across EMEA. Stakeholder Management. Proven ability to build positive working relationships with senior stakeholders (e.g. Department Head), able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge. Good written and verbal communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action. Specific requirements: Experience in a risk management and/or control office function in a major financial institution. Highly numerate with a strong analytical skill set Broad industry knowledge encompassing Commercial Banking and Investment Banking. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
iMultiply are delighted to be engaged on a newly created Financial & Project Reporting Accountant opportunity on behalf of a complex, international organisation. This role offers a competitive salary, excellent benefits, and the chance to join a purpose-driven organisation with a collaborative, people-focused culture. The Organisation This organisation operates across multiple international locations and delivers a diverse portfolio of programmes and activities. The finance function plays a critical role in supporting strategic priorities, ensuring robust financial governance, and enabling effective use of resources. The team is responsible for statutory and management reporting, funder compliance, financial planning, process improvement and ensuring strong internal controls. With ongoing investment in digital transformation and financial systems, the environment is fast-moving and ideal for someone who enjoys both operational responsibility and project-focused work. The Role The Financial & Project Reporting Accountant will report to the Head of Finance, working closely with colleagues across finance, project teams, and international offices. This is a varied and impactful position, offering exposure to financial reporting, project accounting, funder reporting, budgeting, forecasting, controls, analysis and systems improvement. It represents an exceptional development opportunity for a motivated and technically strong accountant seeking breadth, autonomy and business partnering responsibilities. You will be involved in, but not limited to, the following duties: Project & Funder Reporting Prepare monthly project accounting entries and project reporting for review. Deliver monthly programme reconciliations and assist with complex funder reporting requirements. Coordinate with project and administrative staff to gather data and ensure timely submissions. Assist with quarterly publication requirements for development and humanitarian funding. Financial Reporting & Analysis Produce monthly management accounts during periods of leave cover for senior finance staff. Prepare narrative analysis and balance sheet reconciliations. Liaise regularly with international offices to obtain accurate reporting data. Support preparation of statutory accounts and audit information at year-end. Budgeting & Forecasting Contribute to accurate and timely preparation of project budgets. Support preparation of organisational annual budgets and mid-year forecasts. Monitor project spend against budgets and forecasts, investigating variances and supporting decision-making. Payroll, Transactions & Controls Prepare payroll information for UK and international staff for onward processing. Support the weekly payment run and liaise with international finance officers on processing requirements. Complete daily foreign exchange reconciliations. Drive improvements to internal controls, procedures and finance systems. Systems & Process Improvement Support maintenance and development of finance systems (e.g., SunSystems, IPOS). Assist in digital transformation workstreams, including automation and use of analytical tools (Power BI/AI). Contribute to continuous improvement across processes, controls and reporting. To be considered for the role you must: Essential Be a fully qualified accountant (ACCA, CIMA or ICAS) or finalist with relevant experience. Have strong experience producing management accounts, journals and reconciliations. Demonstrate confidence handling complex data and preparing high-quality financial analysis. Show capability in project reporting and supporting budget holders. Possess strong Excel skills and working knowledge of accounting systems. Be highly organised, accurate and able to manage competing deadlines. Demonstrate strong communication skills, with the ability to influence stakeholders at all levels. Desirable Experience with multi-currency environments. Exposure to year-end statutory reporting. Experience working in complex or international finance teams. Knowledge of SunSystems, IPOS, or similar financial systems. On Offer This role offers: A competitive salary of £50,000 with benefits Hybrid working and flexibility (2 Days per week in the office) Generous pension and holiday entitlement Exposure to international work and strategic projects A supportive team and development-focused environment The role is based in Edinburgh and easily accessible by public transport. If you are interested in learning more about this opportunity, please contact Andrew Robinson at iMultiply for a confidential discussion. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic'. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth."
Mar 16, 2026
Full time
iMultiply are delighted to be engaged on a newly created Financial & Project Reporting Accountant opportunity on behalf of a complex, international organisation. This role offers a competitive salary, excellent benefits, and the chance to join a purpose-driven organisation with a collaborative, people-focused culture. The Organisation This organisation operates across multiple international locations and delivers a diverse portfolio of programmes and activities. The finance function plays a critical role in supporting strategic priorities, ensuring robust financial governance, and enabling effective use of resources. The team is responsible for statutory and management reporting, funder compliance, financial planning, process improvement and ensuring strong internal controls. With ongoing investment in digital transformation and financial systems, the environment is fast-moving and ideal for someone who enjoys both operational responsibility and project-focused work. The Role The Financial & Project Reporting Accountant will report to the Head of Finance, working closely with colleagues across finance, project teams, and international offices. This is a varied and impactful position, offering exposure to financial reporting, project accounting, funder reporting, budgeting, forecasting, controls, analysis and systems improvement. It represents an exceptional development opportunity for a motivated and technically strong accountant seeking breadth, autonomy and business partnering responsibilities. You will be involved in, but not limited to, the following duties: Project & Funder Reporting Prepare monthly project accounting entries and project reporting for review. Deliver monthly programme reconciliations and assist with complex funder reporting requirements. Coordinate with project and administrative staff to gather data and ensure timely submissions. Assist with quarterly publication requirements for development and humanitarian funding. Financial Reporting & Analysis Produce monthly management accounts during periods of leave cover for senior finance staff. Prepare narrative analysis and balance sheet reconciliations. Liaise regularly with international offices to obtain accurate reporting data. Support preparation of statutory accounts and audit information at year-end. Budgeting & Forecasting Contribute to accurate and timely preparation of project budgets. Support preparation of organisational annual budgets and mid-year forecasts. Monitor project spend against budgets and forecasts, investigating variances and supporting decision-making. Payroll, Transactions & Controls Prepare payroll information for UK and international staff for onward processing. Support the weekly payment run and liaise with international finance officers on processing requirements. Complete daily foreign exchange reconciliations. Drive improvements to internal controls, procedures and finance systems. Systems & Process Improvement Support maintenance and development of finance systems (e.g., SunSystems, IPOS). Assist in digital transformation workstreams, including automation and use of analytical tools (Power BI/AI). Contribute to continuous improvement across processes, controls and reporting. To be considered for the role you must: Essential Be a fully qualified accountant (ACCA, CIMA or ICAS) or finalist with relevant experience. Have strong experience producing management accounts, journals and reconciliations. Demonstrate confidence handling complex data and preparing high-quality financial analysis. Show capability in project reporting and supporting budget holders. Possess strong Excel skills and working knowledge of accounting systems. Be highly organised, accurate and able to manage competing deadlines. Demonstrate strong communication skills, with the ability to influence stakeholders at all levels. Desirable Experience with multi-currency environments. Exposure to year-end statutory reporting. Experience working in complex or international finance teams. Knowledge of SunSystems, IPOS, or similar financial systems. On Offer This role offers: A competitive salary of £50,000 with benefits Hybrid working and flexibility (2 Days per week in the office) Generous pension and holiday entitlement Exposure to international work and strategic projects A supportive team and development-focused environment The role is based in Edinburgh and easily accessible by public transport. If you are interested in learning more about this opportunity, please contact Andrew Robinson at iMultiply for a confidential discussion. iMultiply is committed to diversity and will promote diversity for all employees, workers and applicants. iMultiply will treat everyone equally and will not discriminate on the grounds of an individual's 'protected characteristic'. If you like the look of this vacancy and think you could perform the role, but, you don't think you meet all the requirements, please DO APPLY for this opportunity. Data shows that certain groups, mainly women and people from Black and Minority communities, are less likely to apply for jobs where they don't meet 100% of role requirements. iMultiply would encourage you to apply for roles where there is room for development and growth."
Finance Director Location: Stockport Employment Type: Full-time Department: Finance Reports to: Chief Executive Officer About the Role We are seeking an experienced Finance Director to lead our financial strategy, governance, and decision support across the organisation. This is a key leadership role responsible for maintaining financial stability, enabling sustainable growth, and ensuring the business operates with strong commercial and operational discipline. Key Responsibilities Financial Governance & Control Oversee all statutory reporting, compliance, and financial controls. Ensure accurate and timely monthly, quarterly, and annual financial reporting. Manage cash flow, working capital, and financial risk. Lead relationships with auditors, tax advisors, banks, and other financial partners. Support the development of effective procurement and cost-management practices. Financial Planning, Insight & Decision Support Provide clear, actionable financial insight to senior leaders and managers. Translate financial data into understandable guidance for non-financial stakeholders. Drive improved financial literacy across the organisation. Develop and enhance financial systems, forecasting, and performance reporting. Improve modelling, scenario planning, and analysis to support strategic decisions. Commercial & Client Support Support commercial negotiations, pricing, bids, and contract structures. Provide financial expertise in customer and partner discussions. Ensure financial models and assumptions used externally are robust and transparent. Build trust with clients through professional financial communication. Strategic Leadership Partner with operational and commercial teams to connect delivery performance to financial outcomes. Contribute to long-term business planning and investment decisions. Ensure future growth is aligned with financial capacity and risk appetite. Finance Team Leadership Lead, develop, and mentor a high-performing Finance team. Promote a business-partnering culture within Finance. Continuously improve processes, systems, and controls to support scaling. Authority The Finance Director will have the authority to: Set financial policies, controls, and reporting standards. Approve financial assumptions used in bids, forecasts, and investment cases. Challenge or halt decisions that pose significant financial risk. Represent the organisation to clients, financial institutions, and auditors. What Success Looks Like Reliable, trusted financial reporting and forecasting across the leadership team. Strong cash flow and working-capital performance. Leaders making faster, more informed commercial decisions. A Finance function recognised as a strategic partner, not just a control function. Improved financial understanding and discipline across the organisation. Clear, predictable financial outcomes with minimal late surprises. Candidate Requirements Essential Skills & Experience Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience in a senior finance leadership role. Strong technical understanding of financial governance, planning, and reporting. Experience partnering with senior leadership and non-financial managers. Commercial acumen with experience supporting bids, pricing, and contract decisions. Strong analytical, communication, and stakeholder-management skills. Ability to lead, coach, and develop a high-performing team. Desirable Experience in scaling organisations. Exposure to project-based or service-led environments. Familiarity with integrated financial or ERP systems.
Mar 15, 2026
Full time
Finance Director Location: Stockport Employment Type: Full-time Department: Finance Reports to: Chief Executive Officer About the Role We are seeking an experienced Finance Director to lead our financial strategy, governance, and decision support across the organisation. This is a key leadership role responsible for maintaining financial stability, enabling sustainable growth, and ensuring the business operates with strong commercial and operational discipline. Key Responsibilities Financial Governance & Control Oversee all statutory reporting, compliance, and financial controls. Ensure accurate and timely monthly, quarterly, and annual financial reporting. Manage cash flow, working capital, and financial risk. Lead relationships with auditors, tax advisors, banks, and other financial partners. Support the development of effective procurement and cost-management practices. Financial Planning, Insight & Decision Support Provide clear, actionable financial insight to senior leaders and managers. Translate financial data into understandable guidance for non-financial stakeholders. Drive improved financial literacy across the organisation. Develop and enhance financial systems, forecasting, and performance reporting. Improve modelling, scenario planning, and analysis to support strategic decisions. Commercial & Client Support Support commercial negotiations, pricing, bids, and contract structures. Provide financial expertise in customer and partner discussions. Ensure financial models and assumptions used externally are robust and transparent. Build trust with clients through professional financial communication. Strategic Leadership Partner with operational and commercial teams to connect delivery performance to financial outcomes. Contribute to long-term business planning and investment decisions. Ensure future growth is aligned with financial capacity and risk appetite. Finance Team Leadership Lead, develop, and mentor a high-performing Finance team. Promote a business-partnering culture within Finance. Continuously improve processes, systems, and controls to support scaling. Authority The Finance Director will have the authority to: Set financial policies, controls, and reporting standards. Approve financial assumptions used in bids, forecasts, and investment cases. Challenge or halt decisions that pose significant financial risk. Represent the organisation to clients, financial institutions, and auditors. What Success Looks Like Reliable, trusted financial reporting and forecasting across the leadership team. Strong cash flow and working-capital performance. Leaders making faster, more informed commercial decisions. A Finance function recognised as a strategic partner, not just a control function. Improved financial understanding and discipline across the organisation. Clear, predictable financial outcomes with minimal late surprises. Candidate Requirements Essential Skills & Experience Fully qualified accountant (ACA, ACCA, or CIMA) Proven experience in a senior finance leadership role. Strong technical understanding of financial governance, planning, and reporting. Experience partnering with senior leadership and non-financial managers. Commercial acumen with experience supporting bids, pricing, and contract decisions. Strong analytical, communication, and stakeholder-management skills. Ability to lead, coach, and develop a high-performing team. Desirable Experience in scaling organisations. Exposure to project-based or service-led environments. Familiarity with integrated financial or ERP systems.
