Production Trainee Service Engineer - London
LONDON, United Kingdom (Remote)
Job Info
- Job Identification 463
- Job Category Service & Support
- Posting Date 03/04/2026, 09:00 AM
- Locations 4 Roundwood Avenue, Uxbridge, UB11 1ET, GB (Remote)
- Job Function Associate
Job Description
Join Canon UK as a Professional Trainee Field Service Engineer! Are you passionate about a career delivering exceptional service and working with cutting edge professional print technology? Canon UK is looking for a Trainee Service Engineer to join our dynamic team!
Location: Ideally located in the London area
Responsibilities
What you'll be doing
- Diagnose and troubleshoot technical faults
- Carry out routine servicing and preventive maintenance
- Support equipment installations and set ups both onsite and remotely
- Deliver excellent customer service and build strong client relationships
- Ensure equipment downtime is kept to a minimum to support smooth customer operations
This is a hands on role where no two days are the same - ideal for someone who enjoys variety and learning on the job.
What we're looking for
You don't need previous engineering experience - just the right mindset. We're looking for someone who is:
- Technically curious and eager to learn
- A good communicator with a positive, customer focused attitude
- Able to follow guidance and work well within a team
- Organised, reliable, and motivated to develop new skills
Full training will be provided through a combination of structured learning, certifications and real world experience alongside expert engineers.
What we offer
- Comprehensive training and ongoing development
- Supportive team environment with experienced mentors
- Opportunity to build a long term career in engineering
- Exposure to leading workplace technology
- A role where you can learn, grow and make a genuine difference
- Installing, servicing, and repairing a range of Canon Professional Printers
- Following standard call procedures and maintaining high quality standards
- Achieving a high first time fix rate and minimizing return visits
- Delivering an outstanding customer experience that drives satisfaction and loyalty
Qualifications
What We're Looking For:
- A proactive, detail oriented professional who thrives in a fast paced environment
- Strong time management and teamwork skills
- A passion for technology and a commitment to service excellence
- Capacity to work in an environment focused on superior customer service and continuous business performance improvement
- Excellent customer service and communication skills, and the ability to be a team player supporting colleagues and contributing to team objectives
- Ability to remain calm under pressure and prioritise tasks and activities effectively
- Highly organised, proactive, problem solving and time management skills allowing for high productivity; cost effective action and determination to succeed
- Salary up to £24,801 plus Central London Allowance
Location - London
Pay - Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
Learning & Development - As a company that encourages continuous learning you will always have resources and support available.
Work & Home Life Balance - We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
Diversity - We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
Health & Wellbeing - Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
Employee discount - Up to 38% off products from our Canon store.
Some other Benefits - Generous Pension, Canon Awards, Cycle to Work scheme, Season ticket loans and charity volunteer days.