Social Media & Events Manager

Social Media & Events Manager

Aldgate East, London (E1)£35,000 - £40,000 per year + healthy monthly bonuses (£1,000-£2,000 typical OTE)Full-time - 40 hours per weekEvening and out-of-hours event attendance required

About the Venue

We are a premium gaming and entertainment venue based in The City, combining high-performance PC and console gaming with cinema-style experiences, cocktails, quality food, and a vibrant social atmosphere.

Our space is designed as a modern entertainment hub, hosting weekly themed events, tournaments, private bookings, and immersive social experiences. Our mission is to become one of London's most exciting social gaming destinations - where guests come for the games, stay for the vibe, and return for the community.

The Role

We're looking for a charismatic and creative Social Media & Events Manager to lead our event culture, guest engagement, and online presence.

This role is approximately:

• 70% Events & Guest Experience
• 30% Social Media & Content Creation

You'll run weekly events, build buzz, host with confidence and energy, and create short-form content that grows the brand both online and offline.

Key Responsibilities

Events & Guest Engagement

• Plan and deliver weekly themed events
• Build RSVP lists and actively attract guests
• Host events confidently, creating a welcoming and high-energy atmosphere
• Collaborate with influencers and micro-creators
• Manage guest flow and atmosphere during busy service periods
• Build strong relationships with regulars and local communities
• Support private and corporate events (commission applicable)

Social Media (TikTok & Instagram)

• Create 1-2 TikTok/Reels per day
• Capture live content: guest reactions, atmosphere, gameplay, cocktails and food
• Post daily Instagram Stories and maintain highlights
• Identify trends and create engaging, optimised content
• Write captions, hashtags and manage posting schedules
• Work alongside a videographer to plan high-quality shoots

Online Community Management

• Respond to DMs on Instagram and TikTok
• Engage with comments and community interactions
• Reply to Google Reviews and support reputation management
• Assist with inbound event enquiries

Brand Growth

• Build FOMO around events and nightlife
• Consistently grow TikTok and Instagram accounts
• Contribute ideas for viral campaigns and creative concepts
• Help shape the brand's voice and personality

Requirements

• 2-3 years' hospitality experience (essential) - bars, restaurants, nightlife or entertainment venues
• Proven experience running or coordinating events
• Strong TikTok/Reels content creation skills
• Ability to film and edit short-form content (CapCut or similar)
• Charismatic, energetic and socially confident personality
• Comfortable on camera and hosting videos
• Strong understanding of hospitality operations (guest flow, service pace, atmosphere management)
• Flexible to work evenings and attend events outside standard hours

Compensation & Benefits

• £35,000 - £40,000 base salary
• Healthy monthly bonuses (performance, viral content & growth based)
• Free meal and drink during shifts
• Staff discounts
• Opportunity to play a key role in building one of London's most exciting social entertainment brands