Wholesale Merchandising Admin Assistant
Department: Merchandising
Employment Type: Permanent - Full Time
Location: Head Office, Chelsea House
Reporting To: Emma Schreiber
Description
The Merchandising Admin Assistant is responsible for supporting the Wholesale Merchandiser and Assistant Merchandiser, in delivering against the partner strategy and plans. They are a key support function for the Wholesale Merchandising team managing all admin tasks on a day to day basis. They will work with the partner and wholesale counterparts to shape the buying and merchandising plan, whilst building strong cross functional working relationships. A River Island MAA must work collaboratively to ensure all administration is delivered efficiently and effectively.
Key Accountabilities
- Responsible for assisting with the planning and delivery of the trading strategy for the account with agreed KPIs
- Day to day management of Wholesale's stock, reviewing and maintain stocks inline with the business's seasonal strategy and markdown periods
- Assists the Wholesale Merchandising team with providing accurate, relevant analysis to maximise sales and trading opportunities, proposing adjustments to immediate and longer-term financial plans
- Demonstrates commercial awareness through delivering relevant and concise department and category performance, suggesting action or amendments to drive additional sales and trade
- Responsible for Partner sales data, feeding into the Wholesale sales report and business's internal sales reporting system/s
- Assists with the management of Partner's future commitment, identifying and highlighting opportunities and potential risk for Wholesale Partner/s
- Assists with maintaining weekly intake forecasts for the Wholesale channel
- Accountable for maintaining accurate information and attribution within Wholesale's order database
- Acting as a key contact for partners for all delivery queries, faulty goods and partner returns
- Undertaking general administration duties, as required by the department.
- Challenges all company working practices where appropriate to improve ways of working
- Foster and enable a culture of wellbeing and inclusion through openness, two way listening and owning actions needed to create a great workplace for our Islanders
Key Experience Required
- Accurate record keeping, following departmental protocol
- Accurate data provision
- Great customer service
- Effective communication
- Highly numerate with good Excel skills
- Managing own workload to meet department deadlines
- Experience in an omni-channel business is highly desirable
Job Role Competencies
- Passion for the RI brand and customer
- Excellent verbal and numerical reasoning skills
- Excellent commercial awareness skills
- Excellent attention to detail and accuracy
- Strong interpersonal and collaboration skills, emotional intelligence and self-management
- Highly organised, good prioritisation skills
- Able to effectively plan and organise workload
- Disciplined and conscientious, results oriented
- Tenacious, resilient and adaptable to change
- Change advocate with a curious, continuous learning mindset
- Forward-thinking, innovative
About Us
We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
This role is based at our Head Office in West London. Check us out here on a map.
What we can offer you
- Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
- A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
- Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Flexible working is a given, on top of payday and summer early finish Fridays.
- Give as you earn scheme, a 'Giver Island' day each year and receive matched funding.
- Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
- ️ 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Keeping You Safe
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit .
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.