Partnership Associate

Partnership Associate

Department: Strategic Partnerships

Employment Type: Full Time

Location: London

Reporting To: Director of Strategic Partnerships

Compensation: £48,000 - £58,000 / year

Description

Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well being, and much more.

With our shared missions of 'Making the World a Better Place to Work' and 'Enriching Connections, For Good', you'll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people's daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.

Your Role in our Mission: The Partnership Associate supports the execution, performance management, and day to day operations of Reward Gateway's partnership portfolio. Reporting into the Director of Strategic Partnerships, this role plays a critical part in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value.

This is a hands on role suited to someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy.

What's In It For Me?

A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, Hybrid Working

Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week.

What You'll be Doing:

Partner Execution & Support

• Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances.
• Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities.
• Maintain accurate partner documentation, profiles, and performance data.
• Act as a day to day contact for partners on operational and performance related matters.

Commercial & Performance Management

• Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes.
• Support the development and maintenance of joint business plans with strategic and priority partners.
• Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting.
• Prepare regular partner performance reports and insights for leadership and cross functional teams.

Cross Functional Coordination

• Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives.
• Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned.
• Support GTM activity involving partners, including campaigns, sales enablement, and client facing collateral.

Partner Operations & Governance

• Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup.
• Help ensure partners meet agreed SLAs, service standards, and data protection requirements.
• Maintain governance documentation and support audit or review processes as required.
• Flag risks, performance issues, or improvement opportunities to the Director early and clearly.

Continuous Improvement & Insight

• Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery.
• Contribute ideas to improve partnership processes, tools, and ways of working.
• Stay informed on partner market trends, competitor activity, and emerging partnership models.

Experience and Skills You Need in this Role:

• Prior experience in partnerships, commercial operations, account management, business development, or a related role.
• Strong analytical skills with confidence working with data, reports, and commercial metrics.
• Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes.
• Previous experience working cross functionally with Sales, Marketing, Product, or Customer Success teams.
• Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously.
• Clear communicator, comfortable working with both internal stakeholders and external partners.
• Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus.
• Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time.

The Interview Process

• Telephone interview with Talent Acquisition Partner
• First interview with Director of Strategic Partnerships
• Take home assessment
• Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team

At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!