Tour Operations Administrator

Small independent Tour Operator, established or over 75 years are seeking a Tour Administrator to add to their growing team. Liaising with hotels, coach companies, restaurants, visitor attractions and more, to create bespoke tours, to the UK and Europe, this a varied role, suiting someone with previous Tour Operations experience. This Cheltenham based Travel Company offer hybrid working for flexibility & work/life balance, plus this is a Monday - Friday role. With a competitive salary up to £30k pa plus additional benefits, this could be your next career move!

• To make all necessary arrangements, confirmations, payments etc with relevant suppliers such as hotels, coach companies, guides, restaurants, visitor attractions etc.
• As far as possible to ensure that accurate records are kept of all arrangements made for tours.
• Responsibility for organizing specified itineraries and tours so as to achieve the closest possible match to the clients' requirements.
• Where appropriate to make a creative contribution to the content of tours, based on relevant knowledge and experience.
• To assist where necessary with the preparation of tour materials, written itineraries etc, and to check these for accuracy.
• On occasion, with the agreement of directors, to travel abroad on the company's behalf.
• To ensure that specified services for tours are delivered within budget in order to maximise the profitability of the tour.
• To ensure as far as possible that accurate records are kept of all costs, disbursements etc.
• To achieve the above using the company's in-house reservations and operations system.

You will have previous Travel Industry experience, working within a similar role.

• Good computer skills - knowledge of Microsoft Word/Excel etc.
• Ideally fluent in at least one European Language other than English (French/German/Italian/Spanish/Portuguese) but not essential
• Office-based in Cheltenham ideally or Hybrid (working 3 days in the office and 2 days from home)

If you are looking for a challenge in a very varied and interesting setting, then this could be the job for you! You will need to be methodical, keen to learn and looking for a long-term role that you can get your teeth into. The right person has to be comfortable in a small office environment, happy working with different currencies and learning new IT packages.

• Starting salary is dependent on experience but £27k pa - £30k pa
• Opportunity to travel to gain knowledge on familiarisation trips
• Discretionary annual bonus scheme related to overall company performance (after completing one year's employment)
• Annual holiday entitlement: 28 working days (including public holidays) with a loyalty scheme of 1 additional holiday day per year (for every 3 years of completed employment)
• After completing one year's employment your birthday as a day off (or nearest Friday or Monday off if it falls on a weekend)
• Work Place Pension

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.