Job Description
A leading global SaaS company is seeking a Principal Customer Success Manager based in the UK. You will manage a portfolio of strategic customers, ensuring their long-term success, retention, and expansion. This role demands a strong SaaS background with at least 6-8 years of experience in customer success management. You will build relationships with key decision-makers, drive customer value, and identify opportunities for upselling. The position offers a flexible, remote-first environment within the UK.