Property Sales & Customer Experience Lead (Hybrid)

  • NatWest Group
  • Birmingham, Staffordshire
  • Mar 12, 2026
Full time Real Estate

Job Description

A leading financial institution is seeking a Property Sales Unit Manager to enhance customer experiences and manage teams effectively. The role involves identifying opportunities to improve customer journeys while leading litigation and evictions teams. Candidates should possess strong people management skills, expertise in product proposition, process design, and good knowledge of Agile methodologies. This position offers flexible working arrangements, allowing for both remote work and one day in the office each week.